HTc amaze
Rotation stopped working just like that ...
I take out the battery for reseting ... A couple of hours later, I inserted the battery and my amaze will not power on..
I had almost full charge when I took out the battery, thats weird
Now I have a dead phone
Any Ideas ?
will it turn on with the usb connected? or at least charge? orange led light up?
prueba01 said:
HTc amaze
Rotation stopped working just like that ...
I take out the battery for reseting ... A couple of hours later, I inserted the battery and my amaze will not power on..
I had almost full charge when I took out the battery, thats weird
Now I have a dead phone
Any Ideas ?
Click to expand...
Click to collapse
Does your computer recognize the device? Do you see QHSUSB_DLOAD? If so, its possibly equipment failure
Chance Ill said:
Does your computer recognize the device? Do you see QHSUSB_DLOAD? If so, its possibly equipment failure
Click to expand...
Click to collapse
noob here, where should I find that?
andy55 said:
will it turn on with the usb connected? or at least charge? orange led light up?
Click to expand...
Click to collapse
no it wont , not even volume down and power
does your devices got recognize by the computer even when the completly off?
You might need to contact HTC.
Hopefully you didn't unlock your boot loader because that voids your warranty. If you did you would know you did its not something you do un-ententionaly. As for auto rotate it could be you accidentally turned it off on quick settings idk if thats on stock but it is on mine but i have a custom rom. As for your phone not turning on try it being plugged into the wall it never hurts to try it has happened to me before if not I would suggest skipping T-Mo and going directly to HTC for advice as they know their phones the best. In addition if they only have a sending it in solution then I would contact T-Mo and tell them your issue. Then you could most likely take it into a store and get a replacement no problem as it seems your phone is pretty new. The phone is pretty new not as new but it never rules out the possibility for a bug as even older well profound technology still has bugs that can cause a major system crash. Happens to me a lot when flying aircraft. Hope this helps.
Best Regards,
Tramain Martinez.
TramainM said:
Hopefully you didn't unlock your boot loader because that voids your warranty. If you did you would know you did its not something you do un-ententionaly. As for auto rotate it could be you accidentally turned it off on quick settings idk if thats on stock but it is on mine but i have a custom rom. As for your phone not turning on try it being plugged into the wall it never hurts to try it has happened to me before if not I would suggest skipping T-Mo and going directly to HTC for advice as they know their phones the best. In addition if they only have a sending it in solution then I would contact T-Mo and tell them your issue. Then you could most likely take it into a store and get a replacement no problem as it seems your phone is pretty new. The phone is pretty new not as new but it never rules out the possibility for a bug as even older well profound technology still has bugs that can cause a major system crash. Happens to me a lot when flying aircraft. Hope this helps.
Best Regards,
Tramain Martinez.
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Click to collapse
thank you sir , thats what I was thinking, A Bug .. or glitch
I even Try charging the battery in a dock or craddle and Didnt work..
And thats really weird, I bought the phone for christmas ,I had 4 or 5 apps installed, this phone is unlock cause I use a different carrier
Before taking off the battery, my charge was 90%
What I did exactly is, pull out the battery, went to sleep, wake up, placed the battery again......Dead
About rotation i know about settings and was not that..
Related
I have an unusual problem (at least for me ). I never had it on my Blackstone.
When turning of, or restarting my Leo (soft or hard reset), everything works fine. But, if I take out the battery and then try to turn it on (what is necessary when flashing a new ROM), I can't turn it on...
I mean, I succeed in than after trying for about half an hour... and I never know how I have done that... whit what combination of keys, or while connected on battery charger or something else...
That is very frustrating and even more because I have just received my replacement battery, but if it is going to take me every time half an hour of trying to succeed in turning it on, and even not knowing if I'm going to be able to do that, I see no sense in having a replacement battery...
can anybody help me? Is there any way to find out what is wrong with my device?
Just pressing the end key for about a second and letting it go works for me ...
Sounds like you may have a hardware issue ....
watcher64 said:
Just pressing the end key for about a second and letting it go works for me ...
Sounds like you may have a hardware issue ....
Click to expand...
Click to collapse
Yeah, it think so...
but I would like to see if there is anyway to solve it because I have no guaranty
qtype said:
Yeah, it think so...
but I would like to see if there is anyway to solve it because I have no guaranty
Click to expand...
Click to collapse
You could try leaving the battery out over night, also check the battery pins make sure they did not get bent, that seems to be a common problem with this phone ...
watcher64 said:
You could try leaving the battery out over night, also check the battery pins make sure they did not get bent, that seems to be a common problem with this phone ...
Click to expand...
Click to collapse
yeap... the problem is in the battery pins...
I have to be very careful in putting the battery in, because the pins don't sit very well...
thanks a lot for your help... now at least I know where the problem is and how to avoid it...
Alright, so I think I bricked my phone! I had put android on it. 2.2 bluetopia? and everything was running fine. My battery was low so I go to charge it, but before I do that a page I was loading from the net froze on me without realizing and the screen dident turn off. I left and did some things and come back to the phone, screen is still on, still frozen and EXTREMELY hot. I get really nervous and get my phone and its to the point where I cant even hold it for too long without it hurting my hands. I take out the battery and pray for the best. My praying sucks apparently because now it does not turn on. Ive tryed letting the phone cool down though the night and it does not turn on. Ive tryed taking out sim card and mem card and it does not turn on. Ive tryed taking out the battery and plugging the the charger it does not turn on. Ive tryed with the battery with the charger it does not turn on! phone gets warm when I put the battery back in. Light that indicates when its charging with the charger doesnt turn on. only slight good news is when I turn the power on I feel a slight vibration from the phone like if its trying to turn on but just cant. Hope someone could shed some light and let me know If I should just move on because this sucks!!!!
ps. I hope people learn from my mistake.
pss. What are the return polices from htc or tmobile? Im concerned because I bought the phone second hand.
thanks for reading/helping.
try stay on charge 15 mns before power on..
ankorez - I tryed that... still does not turn on. gets very warm with no orange light
Sounds like your processor's fried bud. If your phone ever gets hot, or even very warm, TURN IT OFF IMMEDIATELY!!
I know this doesn't help you, as it's too late, but I have seen alot of people mentioning thier phone becoming hot and maybe this will save some headaches.
Sometimes when the HD2 runs low on ram, especially in the Sense Android builds, it seems that the cpu load spikes to 100%, and if left in this state the processor can potentially burn itsself out.
The only time your phone should ever increase in temperature is when it is charging from a very low battery, and still it should not become hot, only slightly warm.
Looks like it's time to call your phone company for a replacement
Seems like ur HD2 is on its suspend cycle, take battery out, leave it for a while (it could be from 2 hours to 8 hours, you have to run-down some sort of internal battery charge), try to switch-on then.
It could have happened bcs of a incompatible radio or Rom, you know you have to have certain WM Rom & radio to run Android.
Regards
Sid
sent from HD2 Android
thanks everyone for your suggestions and input. Ive called HTC and they said my phone is still under warrenty to be fixed as long as it meets there requirments. one of those was "illegal software". would android on the phone be illegal? how about custom rom/radio? would any of the files be saved onto the phone memory? the phone is fried i think so im assuming they cant access the files? id rather find out now instead of sending the phone and not knowing for 3-4 weeks.
Android won't void your warranty, but HSPL will. If you are running a custom rom, chances are you HSPL'ed it. But if you can get it into bootloader (vol down and power your phone on), you can revert back to stock spl by running HSPL on your phone with it in bootloader and choosing SPL 2.08. If you can't get into bootloader, send it away for replacement, they wont be able to tell whether or not it has had HSPL on it, as bootloader is only way to find this out.
I would rather say it got list stolen if you mess with the phone like that they won't cover...
Sent from my HTC HD2 using XDA App
montalvo - list stolen??? what do you mean?
I meant to say if you brick it phone doing all this. The company won't cover I rather say it got stolen or lost it...u know so they're sent u a new one.
Sent from my HTC HD2 using XDA App
what the! you can do that? how so? i could just call back and say it was stolen... do i have to file a police report?
Yes u need a report but if is broken just get rid of it...they ll charge u 130 $ but better than paying full retail..
Sent from my HTC HD2 using XDA App
I decided to turn it in as a defective unit. It does not boot up or even into bootloader.Do you guys think they could still tell if its been tampered with? Do you guys think they will replace it free? I sure hope so!
after about three weeks without my phone I have finally gotten it back with a new motherboard free of charge. customer service was good and no headaches from them. if anyone has a similar problem like the one I had I recommend sending it in to htc. A+
Hi guys, I have a very big problem regarding to the battery. Sometimes it doesn't charge or maybe it's full charged but It drops from 100%, 50%, 20%, 5% and then die (in a few minutes). Somedays it works well but the average is not good. I tried several roms , full wipes and I changed the battery. I don't know what to do. Any thoughts?
Thanks in advance.
what firmware? that did before the problems started?
I believe your battery is damaged. Possibly from high temperatures. I recommend getting a replacement phone if you still qualify for the manufacturer's one year warranty.
thanks
rasto4nik said:
what firmware? that did before the problems started?
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Click to collapse
Flying Jelly 3.01. But the issue is general. Sometimes I plug it in chager mode and shows 100% but when it boots drop to 50% (20, 5, so on) in a matter of seconds.
I believe your battery is damaged. Possibly from high temperatures. I recommend getting a replacement phone if you still qualify for the manufacturer's one year warranty.
Click to expand...
Click to collapse
I already changed it so I think is not a battery issue. I'm trying to avoid send it back because I'm from Argentina and I bought it in China.
Another issue is when you connect it all the night but it doesnt charge. At the first I thought it was a software issue but right now I don't know what to test. I think the most weird is when sometimes works just fine. It's making me crazy...I dont know if send it back or set it on fire lol.
Thanks guys.
DryKillLogic said:
Flying Jelly 3.01. But the issue is general. Sometimes I plug it in chager mode and shows 100% but when it boots drop to 50% (20, 5, so on) in a matter of seconds.
I already changed it so I think is not a battery issue. I'm trying to avoid send it back because I'm from Argentina and I bought it in China.
Another issue is when you connect it all the night but it doesnt charge. At the first I thought it was a software issue but right now I don't know what to test. I think the most weird is when sometimes works just fine. It's making me crazy...I dont know if send it back or set it on fire lol.
Thanks guys.
Click to expand...
Click to collapse
Hmm maybe there is something wrong with your actual charging port. Have you tried resetting your phone's software?
I think you should flash the stock. before flashing do wipe. in order to avoid the problem of software.
thanks
rasto4nik said:
I think you should flash the stock. before flashing do wipe. in order to avoid the problem of software.
Click to expand...
Click to collapse
I did it several times. I don't know what is happening but since two days is working "fine". The last thing I tried It was die-hard battery script. A guy in another forum recommended me to use compressed air to clean out the ports because it may have a piece of debris that is causing a direct short therefore killing your battery.
Thanks guys.
My note keeps rebooting only when the screen goes to sleep whether it times out or I push the sleep button. I had stock now I'm on cm 10.1 and it still does it any ideas?
ZSwagger1988 said:
My note keeps rebooting only when the screen goes to sleep whether it times out or I push the sleep button. I had stock now I'm on cm 10.1 and it still does it any ideas?
Click to expand...
Click to collapse
Maybe stuck power button........flick the back of your phone a couple times.
I know button seems to be fine, but that doesn't mean anything. Flick away, see what happens
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Ok tried flicking it to no avail. Any other ideas could this be a software bug or is it most definitely hardware? I'm thinking its software but obviously can't be sure
OK now I've got some more info on the issue. it wont reboot while charging and turned on, but it will if its charging and turned off. the only thing i haven't tried is a new battery is it worth me doing that? any other ideas or thoughts at all?
If your battery is close to 1yr old then yes! Try a new battery. They are really cheap online and its nice to have a spare charged battery ready for our resource hogs.
440bro said:
If your battery is close to 1yr old then yes! Try a new battery. They are really cheap online and its nice to have a spare charged battery ready for our resource hogs.
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Click to collapse
Where's the best place to get a cheaper battery? I looked on ebay and they have some but i dont know if i trust i did search oem, but at the smae time dont wanna pay 30$ for one from at&t
Ebay is cheap! But yes some vendors aren't very trustworthy, or prompt. I stick to a close vendor when on eBay.
There's always Amazon. Very reasonable. Lots of users on here like the anker 2700ma battery and swear by it. The stock battery is 2500ma.
http://www.amazon.com/gp/aw/s/ref=is_box_?k=i717+battery
OK just for an update i have done absolutely everything i can software wise tried all 3 version of stock (GB, ICS, AND JB) the problem still continues so now I go to hardware. I'm gonna try a battery, and look under the hood at the power button and the rest of the main board. And if the battery doesn't work, then I'm thinking I will try to switch out main board. I really think this is a software issue as it does it when the phone sleeps no matter how it does it but all I can do is tinker and find out lol. I'll keep updating for everyone who has this problem. I appreciate all the help
OK another update i got it opened and played with the power switch it seems to be just fine but i blew it out with air just to be safe problem still continues i should also mention that i broke the sim slot right when i got the phone and i noticed the rebooting the next day but i doubt they are connected so im gonna fix sim slot, then go from there i have a standard battery and an extended battery problem continues with both of them so im going straight to motherboard as i think thats the issue anyway. Ill keep this thread updated
hi all ... how r u? ..... i got an issue with my moto z phone and i think its the battery ..... the phone doesnt start up unless its plugged in and once i remove the charger the phone dies even though its saying the battery is 90% and doesnt start up again unless plugged in .... i've tried all troubleshoot solution on motorola website like restarting the phone, reset, hard reset, everything and its still having the same issue
did this issue happen to someone else and whats the solution for this issue
thanx in advance
winner1 said:
hi all ... how r u? ..... i got an issue with my moto z phone and i think its the battery ..... the phone doesnt start up unless its plugged in and once i remove the charger the phone dies even though its saying the battery is 90% and doesnt start up again unless plugged in .... i've tried all troubleshoot solution on motorola website like restarting the phone, reset, hard reset, everything and its still having the same issue
did this issue happen to someone else and whats the solution for this issue
thanx in advance
Click to expand...
Click to collapse
Sounds a hardware problem so. You should change your defective battery. It is a typical problem of these devices.
tsoump said:
Sounds a hardware problem so. You should change your defective battery. It is a typical problem of these devices.
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Click to collapse
is there an app or a way to test the battery health while the phone is charging? to make sure its the battery not anything else controlling the power in the phone
winner1 said:
is there an app or a way to test the battery health while the phone is charging? to make sure its the battery not anything else controlling the power in the phone
Click to expand...
Click to collapse
There are many apps for testing it, try some from the google play. But it would be better to find the Motorola's service of your area, because it might has problem the motherboard as well. I'm saying this from my experience.
tsoump said:
There are many apps for testing it, try some from the google play. But it would be better to find the Motorola's service of your area, because it might has problem the motherboard as well. I'm saying this from my experience.
Click to expand...
Click to collapse
the problem that motorola service in egypt "my area" will cost me more than the phone price .... thats why i wanna do it or test it myself
I have that problem for months. Changing battery helped me for 3 or 4 months. But it keeps happening. I'm having that issue "again" so if you have chance to buy another one do it. Save yourself and save your money for good. Cause you'll keep paying for battery after warranty and you'll say yourself "wow i could buy another phone."
winner1 said:
hi all ... how r u? ..... i got an issue with my moto z phone and i think its the battery ..... the phone doesnt start up unless its plugged in and once i remove the charger the phone dies even though its saying the battery is 90% and doesnt start up again unless plugged in .... i've tried all troubleshoot solution on motorola website like restarting the phone, reset, hard reset, everything and its still having the same issue
did this issue happen to someone else and whats the solution for this issue
thanx in advance
Click to expand...
Click to collapse
I got issue, so i decide to buy new battery
Well done
Hello , this is due to android 7.1 update . Lenovo is responsible for doing this to us , it´s called programmed obsolenscence to make you buy new phones. This moto z is the cheapest vr ready phone in the market with a long long life in terms of tech , the only way is to buy a moto mod check in ebay (sept-2019) they are selling some for cheap from hong kong because a new moto mod battery came out with more mah.
I have had that battery issue before with a Moto Z that I bought in November 2016. The issues started around August 2017. When I had the issues I prolonged the use of the phone without replacing it by using a battery mod, but after some time it would power off even while on the battery, and would immediately power off the second I took the battery mod off probably a few months before that.
I eventually gave into buying a new battery for it and attempting to replace it myself. I rooted the phone first thing when I initially got it, so I didn't try doing official repairs since warranty was voided. Ended up breaking the screen in the process, ordering a new screen (had issues), and then ended up refunding the screen and just sending it into Motorola for replacement. The new 3rd party battery did seem to work without issue for the short time I tested it, so that may be an option, but might end up needing to be replaced in a year. The screen was really easy to break though.
I got a refurbished phone back and it is just now starting to show the same issues again (Replaced it March 2018, have not rooted yet). Had it abruptly die at around 20% earlier today. Not that bad but good to know that it may be starting to happen with this phone. This one I still have left plugged in every night, but without the turbo charger.
Debating on the next phone upgrade right now or if I just want to downgrade to a Moto Z Play I have laying around if it becomes unusable. I will still keep them around since I mess around with the dev kit, but not planning on getting another Motorola as a main phone if I get a new one.
winner1 said:
hi all ... how r u? ..... i got an issue with my moto z phone and i think its the battery ..... the phone doesnt start up unless its plugged in and once i remove the charger the phone dies even though its saying the battery is 90% and doesnt start up again unless plugged in .... i've tried all troubleshoot solution on motorola website like restarting the phone, reset, hard reset, everything and its still having the same issue
did this issue happen to someone else and whats the solution for this issue
thanx in advance
Click to expand...
Click to collapse
seems a manufacture fault .. i found some info regarding your issue on another thread .. https://forum.xda-developers.com/moto-z/how-to/defective-battery-lots-moto-zhigh-t3781335