So like some other people I saw, I was able to download the new firmware but it failed during the installation. Tried with root. Tried without root. Nothing worked. Apparently if you mess with any of the apps/bloatware that come it may not work.
Here is how I fixed it:
Goto ASUS.com, goto SUPPORT>DOWNLOADS>Put in Transformer Prime. Select Android OS and then FIRMWARE. Download this: Eee Pad Transformer Prime TF201 Firmware: V9.4.2.7 Only for US SKU (Android 4.0.3)
It will be a ~300mb zip file. Once its downloaded, extract it, its a zip inside of a zip. Once you get the new zip, place it on /sdcard/ and power off your device.
Once I turned mine BACK on, I went to System, About Tablet and checked for a FW upgrade. It saw the file I put on and allowed me to reinstall 4.0.3 ICS, afterwhich I was able to get tonights OTA.
I know this isnt anything special, but trying to get info out of the current thread is tough.
If your device doesn't see an update after you put the zip on your tab, try powering off, holding POWER and VOLUME DOWN and then pressing VOLUME UP once you get to the screen with tiny text. It will attempt to update that way but fail, and youll get a message once you get back to your homescreen that a update failed and you can attempt it again that way.
I will help out everyone and go a step further, here is the direct download of version 11, feel free to mirror if someone knows how. Just throw me some thanks for posting it for you.
http://dl.dropbox.com/u/4583587/US_epad-user-9.4.2.11.1-20120118-1535-UpdateLauncher.zip
Says it will take about 30 minutes to upload.
9 satellites in use in my house now =D
Already put in a RMA to return my prime through newegg earlier today but i'll give this a shot.. if it doesn't work... bye bye prime
Will it navigate? I'm downloading now. I've always locked satellites, GPS-only, in the house. Won't navi though. Hope this helps.
Sent from my Transformer Prime TF201 using xda premium
Just updated through the regular Firmware update. It took a few tries, kept coming back not connected to the internet.
Sent from my Transformer Prime TF201 using XDA Premium App
I want to wait for it from ASUS, so they are rollin it out now? I have not seen anything for Canada yet.
Sent from my Transformer Prime TF201 using xda premium
Nothing in the UK either.. 1 Day early for U.S seems to be the trend.. Good Luck
My name is Optimus Prime and I send this message..
Greatcdn said:
I want to wait for it from ASUS, so they are rollin it out now? I have not seen anything for Canada yet.
Sent from my Transformer Prime TF201 using xda premium
Click to expand...
Click to collapse
I got the update :S
Updated straight from HC to ICS 9.4.2.11. Kinda sucks though, because I can't root it now.
ElCamino said:
Just updated through the regular Firmware update. It took a few tries, kept coming back not connected to the internet.
Sent from my Transformer Prime TF201 using XDA Premium App
Click to expand...
Click to collapse
Same here almost got it once but failed to locate it , said update downloaded check notifications, which i did and found nothing , now continues to not connect after an hour of trying
Sent from my Transformer Prime TF201 using Tapatalk
DroidHam said:
So like some other people I saw, I was able to download the new firmware but it failed during the installation. Tried with root. Tried without root. Nothing worked. Apparently if you mess with any of the apps/bloatware that come it may not work.
Here is how I fixed it:
Goto ASUS.com, goto SUPPORT>DOWNLOADS>Put in Transformer Prime. Select Android OS and then FIRMWARE. Download this: Eee Pad Transformer Prime TF201 Firmware: V9.4.2.7 Only for US SKU (Android 4.0.3)
It will be a ~300mb zip file. Once its downloaded, extract it, its a zip inside of a zip. Once you get the new zip, place it on /sdcard/ and power off your device.
Once I turned mine BACK on, I went to System, About Tablet and checked for a FW upgrade. It saw the file I put on and allowed me to reinstall 4.0.3 ICS, afterwhich I was able to get tonights OTA.
I know this isnt anything special, but trying to get info out of the current thread is tough.
If your device doesn't see an update after you put the zip on your tab, try powering off, holding POWER and VOLUME DOWN and then pressing VOLUME UP once you get to the screen with tiny text. It will attempt to update that way but fail, and youll get a message once you get back to your homescreen that a update failed and you can attempt it again that way.
Click to expand...
Click to collapse
You should maybe specify that this update is NOT for all.
I have the tablet bought through Amazon DE, and this is not available for Germany and tons of other countries than except or routed devices.
theizzardking said:
Same here almost got it once but failed to locate it , said update downloaded check notifications, which i did and found nothing , now continues to not connect after an hour of trying
Sent from my Transformer Prime TF201 using Tapatalk
Click to expand...
Click to collapse
Keep trying and hopefully it will download. I just clicked my notifications after it said it was downloaded and ran the install. So far don't notice much, but will test the GPS tomorrow on the way to work.
WiFi signal is now reading 3 bars vs 2 bars before the update. Will see if this helps those two areas, if not might return the Asus Prime.
Sent from my Transformer Prime TF201 using xda premium
theizzardking said:
Same here almost got it once but failed to locate it , said update downloaded check notifications, which i did and found nothing , now continues to not connect after an hour of trying
Click to expand...
Click to collapse
Go to: Settings > Apps > All > Scroll down and click on DMClient > Clear Cache, Clear Data, Force Stop > Turn off your prime > hold vol down + power and select Android icon to cold boot > Check for updates again and the notification should work
indiscriminant said:
I will help out everyone and go a step further, here is the direct download of version 11, feel free to mirror if someone knows how. Just throw me some thanks for posting it for you.
http://dl.dropbox.com/u/4583587/US_epad-user-9.4.2.11.1-20120118-1535-UpdateLauncher.zip
Says it will take about 30 minutes to upload.
Click to expand...
Click to collapse
Has anyone flashed with this update? The name is a little odd, I've only ever seen 4 digit version numbers (i.e. 9.x.x.x) but this one has five (9.4.2.11.1). Is that what it is supposed to be? Just want to make sure. I am one of the people with no serial number, so I can't get OTA updates. I'd like to flash it if this is the correct one.
I read somewhere that this update gives the users the option to gain root access. is it true?
Thank you so much for posting this method of updating. It worked perfectly. I was rooted and had removed some bloatware without backing up first. Thus, the latest update would fail. With this method I was able to successfully update to the latest GPS fix update. Thanks again.
azulgrana said:
I read somewhere that this update gives the users the option to gain root access. is it true?
Click to expand...
Click to collapse
*taps sarcasm meter*
tdrussell said:
*taps sarcasm meter*
Click to expand...
Click to collapse
I really saw this in a site, I know it's not reasonable and probably impossible but I decided to ask here to be sure.
The update that is. 11.1 was an advanced update beyond the original OTA released the same day that is supposed to have a few more bug fixes in it including preventing the reboot problems. There is a long thread in the development forums if you want more info. It is also mirrored and hosted there as it is no longer on my drobox as I reached my limit.
Hope that helps!
DroidHam said:
9 satellites in use in my house now =D
Click to expand...
Click to collapse
Man I wish I could have kept the GS one that I sent to you and would have sent you my BB one lol. My GPS does not work at all. I just had BB re-ship me a new one. Hopefully this one works for me lol.
Related
Question says it all, still waiting, hope to get this thing working like it should !
I haven't got it yet...but for me it looks like the site is down...grrr...Been having some random reboots...hopefully this ota helps
No update here either. I just spoke to an Asus rep and he said it will be up tomorrow. Take this with a grain of salt because he also mentioned that the version of ICS that we have been running is quote "from android" and the Asus version will be available tomorrow . Also can someone also check if your "check update" is working under settings. Mine just sits there after clicking and does nothing. The Asus site is also down for me but works fine if I'm tethered and using mobile date. I wonder if that's related. Thanks in advance
KayvinM said:
No update here either. I just spoke to an Asus rep and he said it will be up tomorrow. Take this with a grain of salt because he also mentioned that the version of ICS that we have been running is quote "from android" and the Asus version will be available tomorrow . Also can someone also check if your "check update" is working under settings. Mine just sits there after clicking and does nothing. The Asus site is also down for me but works fine if I'm tethered and using mobile date. I wonder if that's related. Thanks in advance
Click to expand...
Click to collapse
Check Update just sits and eventually returns a 'Check Internet' reply. Asus site seems to be up and down....right now trying to download the WW version will post if/when I am successful
Nothing here yet.
Cheers!
surroundedbytrees said:
Check Update just sits and eventually returns a 'Check Internet' reply. Asus site seems to be up and down....right now trying to download the WW version will post if/when I am successful
Click to expand...
Click to collapse
What ww version are you trying to download? All i' m seeing is 9.2.4.7, 9.2.4.11 doesn't look available for download
My check updated worked fine...but there is nothing to download yet
still waiting :-(
speed4134 said:
What ww version are you trying to download? All i' m seeing is 9.2.4.7, 9.2.4.11 doesn't look available for download
Click to expand...
Click to collapse
Bad me I was looking at the date not the rev number
Update just came down here in BC Canada.
Cheers!
Yup here in BC now!!!
Sent from my Transformer Prime TF201 using xda premium
Not dropping here in Ontario yet which seems odd. I have a. Bcokas unit maybe its based on serial number as well
got the update in sk about 2 hours ago. Restored root no problem.
Sent from my Desire HD using Tapatalk
I just got the update now, rebooting as I type. I'm in Toronto.
Am getting the update notice since early this morning, trying to install, but poor Android dude drops dead on its back with a big red triangle busting out of it's gut ???? Wtf ???
Update cant install. Is it because i'm rooted?
Battery is at 50%, could that b the cause?
I' ll keep you posted
Still refusing to install update on a full charge now, am not getting any specific error code of any kind, just reboots after a few minutes without update, stuck on buggy 9.2.4.7 !!!!!
Sent from my Glacier using XDA App
speed4134 said:
Am getting the update notice since early this morning, trying to install, but poor Android dude drops dead on its back with a big red triangle busting out of it's gut ???? Wtf ???
Update cant install. Is it because i'm rooted?
Battery is at 50%, could that b the cause?
I' ll keep you posted
Click to expand...
Click to collapse
I got the update in bed last night at 20% battery and installed fine. You may have a bad download, redownload and try again.
Sent from my Transformer Prime TF201 using xda premium
Update installed at 11:45pm (19th) in Toronto. Lost root but recovered it with previously installed OTA rootkeeper. Everything seems to be working smoothly. Haven't checked whether the gps is any more responsive yet.
BTW, I wasn't having any of the reboot issues so things haven't changed there.
So I've heard about the serial problems with ICS, but those people still got their OTA update, or else they wouldn't be having that problem. My issue is that I've never recieced an update. If I'm not mistaken, there was an update prior to the 4.0 update, and I didn't receive that either. I tried contacting ASUS tech support, but they haven't responded. So I'm just wondering: is anyone else having this problem? Everywhere I look, it seems that everyone has gotten the update. If location matters in regards to when the update is sent out, I'm in the Las Vegas area.
Sent from my Transformer Prime TF201 using Tapatalk
I don't believe the "no serial number" issue has been resolved for anyone yet. Those folks didn't get ANY OTA updates, let alone ICS OTA. Here's the relevant thread: http://forum.xda-developers.com/showthread.php?t=1447760
If you want ICS, you can get it from the ASUS support page for the TF201 and install it manually. Otherwise, jump in the thread above.
Thanks for the help! Yeah, I wasn't entirely sure what exactly happened with the no serial bug, then.
Sent from my Transformer Prime TF201 using Tapatalk
Same thing
I have had the same issue. I don't get the no serial number error, I just don't get the automatic update even after restarting and following all suggestions. Even tried manual install and just get Installation error everytime. Im on version HTK75.US_epad-8.8.3.27
Ive even tried going to 8.8.3.33 and get no results even after just resetting to factory defaults. I really hope I'm not stuck in this version.
I just checked the ASUS download thing. I have an HTK serial number too, and it only works with WW serial codes or something. We'll just have to wait for them to find a fix. I really want the fixes in ICS, though. My wifi works like it should, but my GPS doesn't (which I'm fine with).
Sent from my MB860 using Tapatalk
I haven't received the latest update for some reason. I was given the ICS update on the 11th but since then I've had none OTA. My check update button is greyed out so I can't check that way for the update either. Really annoying me.
I have a brand new asus transformer prime and Iv had quite a few problems but nothing that cannot be fixed until now:/ right the tablet has noot been rooted or anything like that its 100% stock.
The problem is that randomly as i was using the tablet at some point there was a horizontal line down the centre of my screen I will post a screen shot bellow.
From what I read on forums others got black lines all around their screen when updating from honeycomb to icecream sandwich. my tablet came stock with ics, purchased it from pcworld.co.uk(if that makes a difference) I read things about making changes to developers settings with transitions but none of that worked please any1 know anything about this pleas help:/
tablet is only 6 days old, and the line only apears when the screen is on:/
ok i am reposting dont know if i am allowed to do this but as I was taking a screenshot I realized that the line will not appear on the screen shot:S is this a sign of hardware failure?:S :/ ill try upload a pic from my mobile phone
http://tinypic.com/view.php?pic=t6ct1l&s=5
screen shot taken from my mobile as i mentioned what i noticed above:/
b3ava said:
ok i am reposting dont know if i am allowed to do this but as I was taking a screenshot I realized that the line will not appear on the screen shot:S is this a sign of hardware failure?:S :/ ill try upload a pic from my mobile phone
http://tinypic.com/view.php?pic=t6ct1l&s=5
screen shot taken from my mobile as i mentioned what i noticed above:/
Click to expand...
Click to collapse
Looks like a bad screen, send it back to PCWorld.
Doktaphex said:
Looks like a bad screen, send it back to PCWorld.
Click to expand...
Click to collapse
Wouldnt the line remain there if it was a hardware problem?:/ the device has not been dropped once and i have been very carefull with it:/
I'd say do a factory reset....you'll lose all data (unless you back it up elsewhere) and see if it appears on a "pure" Prime. If it's not there, then start adding your apps one at a time to see where it appears.
If it shows on the bare prime, then , it might be in the installed software.
You could then try downloading the .21 update and update the Prime again...Maybe a new install will cure it.
If, after all that, it's still there, then I'd return it to the dealer.
Good luck,
Bob
robertg9 said:
I'd say do a factory reset....you'll lose all data (unless you back it up elsewhere) and see if it appears on a "pure" Prime. If it's not there, then start adding your apps one at a time to see where it appears.
If it shows on the bare prime, then , it might be in the installed software.
You could then try downloading the .21 update and update the Prime again...Maybe a new install will cure it.
If, after all that, it's still there, then I'd return it to the dealer.
Good luck,
Bob
Click to expand...
Click to collapse
I did run a factory reset didnt have much on this so i didnt mind. Can you further explain that .21 update, i dnt even know what that is and where i can get it from.. more info the line appears from the boot logo(dunno if that helps)
The .21 refers to the latest system update. You can update your Prime by going into Settings, About Tablet, System Update and checking for and installing the update. It appears to me that your screen maybe bad or that there is a bad connection. You might consider returning it if the update or the other suggestion of a system reset don't work.
Good luck.
Sent from my Transformer Prime TF201 using Tapatalk
mbo1951 said:
The .21 refers to the latest system update. You can update your Prime by going into Settings, About Tablet, System Update and checking for and installing the update. It appears to me that your screen maybe bad or that there is a bad connection. You might consider returning it if the update or the other suggestion of a system reset don't work.
Good luck.
Sent from my Transformer Prime TF201 using Tapatalk
Click to expand...
Click to collapse
If the Prime says you got the latest update, then it's possible that it was corrupted. The final test would be to download it from the support site to an SD card and try updating that way. There are a couple of threads that talk about updating manually....Just make sure you choose the right update version for the country that you are in...and probably don't need to say it, make sure your battery is fully charged before you start.....and since you're a noobe, have a good stiff drink before you start.....that seems to help noobies
Good luck
Bob
robertg9 said:
If the Prime says you got the latest update, then it's possible that it was corrupted. The final test would be to download it from the support site to an SD card and try updating that way. There are a couple of threads that talk about updating manually....Just make sure you choose the right update version for the country that you are in...and probably don't need to say it, make sure your battery is fully charged before you start.....and since you're a noobe, have a good stiff drink before you start.....that seems to help noobies
Good luck
Bob
Click to expand...
Click to collapse
Thanx but can any1 give me a link or whatever with the download and everything i need 2 know? How do i find which county specific update the device came with so that i can apply the same 1? Dnt want to void the warranty.
Thanx so much for your time interest and patience i really apreciate it
If the line is appearing in boot is most likely hardware issue.
Try turning off the prime, press volume down and while still pressing it turn it on, it should get you into basic stock recovery. You have a few secs to check if the line is still there.
If you see the line you should return it
Zephyrot said:
If the line is appearing in boot is most likely hardware issue.
Try turning off the prime, press volume down and while still pressing it turn it on, it should get you into basic stock recovery. You have a few secs to check if the line is still there.
If you see the line you should return it
Click to expand...
Click to collapse
gave that a try it still appears but what i dnt get is why it dissapears when the screen is off. every other device I've had with this problem the indication remained after screen was off(like dead pixels etc). anw if any1 can direct me to that patch maybe ill give it a try:/
b3ava said:
gave that a try it still appears but what i dnt get is why it dissapears when the screen is off. every other device I've had with this problem the indication remained after screen was off(like dead pixels etc). anw if any1 can direct me to that patch maybe ill give it a try:/
Click to expand...
Click to collapse
The recovery screen uses the most basic of the basic drivers to run, if you are seeing it there it's hardware.
The fact that you are not seeing it when its off its probably because the issue is a Flex connecting the motherboard to the screen. Depending on what part is damaged you might see it or not when it is off.
.21 patch is just the latest Firmware. Go to settings -> About your tablet -> System upgrade check or something along those lines ^^
b3ava said:
Thanx but can any1 give me a link or whatever with the download and everything i need 2 know? How do i find which county specific update the device came with so that i can apply the same 1? Dnt want to void the warranty.
Thanx so much for your time interest and patience i really apreciate it
Click to expand...
Click to collapse
All that's mentioned in your thread can be located by SEARCHING the forum.
Since you seem to not be inclined to expend any effort to solve YOUR problem, here is the link that will tell you how to manually install the upgrade.
http://service.asus.com/TF201_fwupdate
Notice that is on the ASUS site....a little searching of their tech database might have helped
robertg9 said:
All that's mentioned in your thread can be located by SEARCHING the forum.
Since you seem to not be inclined to expend any effort to solve YOUR problem, here is the link that will tell you how to manually install the upgrade.
http://service.asus.com/TF201_fwupdate
Notice that is on the ASUS site....a little searching of their tech database might have helped
Click to expand...
Click to collapse
Thanx again but u dnt need 2 be grumpy. Iv been nothing but polite, I dont take 4 granted that people should know as much as I do and when they dont i dont act like a wise ass. When ever i search this forum i cannot find what i am looking 4 specifically thus my request,and since you knew where it was i thought it wouldnt be a challenge 4 u.
I repair Farming GPS computers for a living, (For example Raven Viper Pro)what your seeing is a panel fault, either with the LCD or the driver chips attached to it. this can be seen normally on a white/blue screen, sometimes it wont show with certain colors, I've never seen it show when a screen is off though.
It comes down to you should get it replaced. I've seen this on units that are brand new.
Sorry to be the barer of bad news.
xn1337 said:
I repair Farming GPS computers for a living, (For example Raven Viper Pro)what your seeing is a panel fault, either with the LCD or the driver chips attached to it. this can be seen normally on a white/blue screen, sometimes it wont show with certain colors, I've never seen it show when a screen is off though.
It comes down to you should get it replaced. I've seen this on units that are brand new.
Sorry to be the barer of bad news.
Click to expand...
Click to collapse
well apreciated will be returning it as soon as I get back to UK thanx for all the help
4/18/2013
After months of waiting, my tablet is FINALLY UNLOCKED! If you are in the US, see this post. Thanks you Tien (Asus_USA)!
Update 9/2013:
AlphaDog_NL said:
It's back.
It works
Sooooooo people, contact ASUS Support about your device tracker not working! They will give you support on that, and because it has the same problem causing it, it will fix the unlock issue!
Click to expand...
Click to collapse
Hi all, I decided to finally take the dive a couple days ago to unlock my beloved prime and try out androwook and other custom roms that supposedly put stock to shame. However, I was unfortunately confronted by a crude and nasty message along the lines of:
Code:
An unknown error occurs, which may be a network connection issue.
Please wait and try again later
As usual, I unrooted, rebooted, and tried again. No luck.
I disabled and uninstalled ATP Tweak (sio scheduler/systune), replaced my modified dock keyboard files (browser mod, switched alt/search buttons), and tried again. No luck.
Factory reset from the settings menu. No luck.
Placed the .28 US update on my SD card, rebooted, and re-flashed the update. No luck.
Where does that leave me now? Locked and feeling imprisoned. I'm wondering if it is worth it to downgrade and try unlocking. So far, I have only seen one person have any success with this. Due to the potential brick risk, I want to stay away from this unless I know it will work. I also know that Asus asked for the MAC address of a prime owner with this issue, but that didn't go anywhere.
This seems like it may be an issue that is experienced by anyone that RMA'ed their tablet for whatever reason. I, personally, sent mine in for a green camera issue and mura, but do not think that they changed my motherboard.
I am also curious to see how many other people are having this issue. If it is sizable, I am willing to start a petition to Asus for them to support their unlock tool and fix this stupid error without an RMA. To that effect, please answer the poll above to let me gather some data on the unlock tool.
Thanks to everyone for your help and support that makes xda such an amazing community!
PS I don't want to see any "Asus sucks" posts. There are tons of other threads for that so please spare us
Additional info:
Have tried this on several different network connections.
Have not yet contacted Asus to see if they have my prime listed as "unlocked" already, but will do so sometime this week.
Logcat of running unlock tool results in this:
Code:
D/KeyBoxService(10158): === StatusCode: SC_UNAUTHORIZED!
D/KeyBoxService(10158): === OTA BEGIN
E/KeyBoxService(10158): === Connection to http://wvdrm.asus.com refused
D/KeyBoxService(10158): === Retry after 600 seconds.
D/KeyBoxService(10158): === OTA END
July 13th Update:
I have contacted Asus with this information. I learned something interesting. Asus has my tablet (s/n) listed as LOCKED. They also did not replace my mainboard when I RMA'ed the tablet. I also have not had the unknown serial number issue. Considering those were the 3 criteria a few of us had considered to be the reasons for not being able to unlock, I am now baffled.
I am going to continue communicating with Asus and hopefully push the matter a little bit more so that something happens. As I was told, "HQ is probably aware and working towards a fix". Let's hope that happens sooner rather than later.
September 5th update:
Seems that Asus HQ figured out a fix, but it requires an RMA. We'll find out soon if it actually works...
September 29th update:
Some of the members in this thread have sent their primes in for an RMA to fix the issue. The first prime back STILL has the problem. Asus HQ is looking into the matter...again...
Asus wants me to resend my tablet back to RMA to see if they can fix the problem. I'll see what they have to say, don't really want to RMA back. It's a software issue it seems to me, changing any hardware will just make it worse.
edit: Email was no help. Dumb. Stuck again! Yay
dude2k5 said:
Asus wants me to resend my tablet back to RMA to see if they can fix the problem. I'll see what they have to say, don't really want to RMA back. It's a software issue it seems to me, changing any hardware will just make it worse.
Click to expand...
Click to collapse
Agreed, this seems like a server/application issue that they can fix on their end hopefully!
I have this Problem ,too
Nothing help !
This is so frustrating ...
Asus Transformer Prime 32GB
0.28 Software and Root
nhshah7 said:
Agreed, this seems like a server/application issue that they can fix on their end hopefully!
Click to expand...
Click to collapse
I found a tool for downgrading that worked pretty well, and when combined with Sparkys tool that will root you so easily on .28, the process of downgrading might be worth a try once you've done everything else.
I'm anxious to hear if anyone who's never rooted and has a serial number has ever had this problem.
I thought my tablet hadn't been unlocked correctly because of some issues and some of the people helping me troubleshoot and figure out the prime when I first got it told me to try running the unlock tool again and said i should get a response, but I always got the same network error. However I bought my prime second hand and it had been rooted before. Finally ended up doing some manual tests with ADB to determine if my problem was unlock related and it wasn't.
I had just gotten the prime, and people said even being unlocked I still shouldn't have gotten that network error. I just gave up after that, and have always wondered if it was related to it being previously rooted.
I can't unlock my tablet. I just don't get any error message at all. But I am 100% sure it's not unlocked.
No Problems here
I have a rooted 0.28, I did not root until after I got the 0.28 update.
I just ran the unlock tool downloaded from this thread:
http://forum.xda-developers.com/showthread.php?t=1510737
I had to use the dropbox downlown because the one from ASUS would not work.
Unlocked, no issues. No factor reset necessary, no removing root. Now i'm completely unlocked and ruined my warranty just for you guys.
Now i'm going to go install a custom rom.
Later.
Unlocking by a dummy
I unlocked a couple of weeks ago but it wasn't easy. Why? because I am half dumb and need reading glasses. It took me part of 2 days to figure out what was going on. I would get to the final scare screen that warns you that if you do this you are screwed forever and then I could not go any further. There were no buttons to click or agreement check boxes to check just the sad warning big as life.
Then I watched a video, the one with the hyper dude with braces unlocking his prime. And I realized I was missing the buttons on that warning screen. It occurred to met that I had amped up my font size so I could read my tablet without my reading glasses. This action made the font from the warning too big to fit the button on the screen. Went into settings, decreased font size, unlocked, never better.
whycali said:
I unlocked a couple of weeks ago but it wasn't easy. Why? because I am half dumb and need reading glasses. It took me part of 2 days to figure out what was going on. I would get to the final scare screen that warns you that if you do this you are screwed forever and then I could not go any further. There were no buttons to click or agreement check boxes to check just the sad warning big as life.
Then I watched a video, the one with the hyper dude with braces unlocking his prime. And I realized I was missing the buttons on that warning screen. It occurred to met that I had amped up my font size so I could read my tablet without my reading glasses. This action made the font from the warning too big to fit the button on the screen. Went into settings, decreased font size, unlocked, never better.
Click to expand...
Click to collapse
I thanked your post just because it made me laugh. :good:
ShyTownFantasy said:
I can't unlock my tablet. I just don't get any error message at all. But I am 100% sure it's not unlocked.
Click to expand...
Click to collapse
have you tried getting a logcat of your prime while you're running the unlock tool? it's REALLY easy if you have adb setup. if not, you can do it from a terminal emulator app. PM me if you need more help.
Parastie said:
I have a rooted 0.28, I did not root until after I got the 0.28 update.
I just ran the unlock tool downloaded from this thread:
http://forum.xda-developers.com/showthread.php?t=1510737
I had to use the dropbox downlown because the one from ASUS would not work.
Unlocked, no issues. No factor reset necessary, no removing root. Now i'm completely unlocked and ruined my warranty just for you guys.
Now i'm going to go install a custom rom.
Later.
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Click to collapse
I envy you! lol thanks and enjoy! did you ever send in your prime for RMA? I'm thinking that doing so screws us all over lol
whycali said:
I unlocked a couple of weeks ago but it wasn't easy. Why? because I am half dumb and need reading glasses. It took me part of 2 days to figure out what was going on. I would get to the final scare screen that warns you that if you do this you are screwed forever and then I could not go any further. There were no buttons to click or agreement check boxes to check just the sad warning big as life.
Then I watched a video, the one with the hyper dude with braces unlocking his prime. And I realized I was missing the buttons on that warning screen. It occurred to met that I had amped up my font size so I could read my tablet without my reading glasses. This action made the font from the warning too big to fit the button on the screen. Went into settings, decreased font size, unlocked, never better.
Click to expand...
Click to collapse
hahahahahaha i wish my problem were that simple
nhshah7 said:
I envy you! lol thanks and enjoy! did you ever send in your prime for RMA? I'm thinking that doing so screws us all over lol
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Click to collapse
No, never had to RMA. My device is from the US and I'm in Poland so I'm not sure if an RMA would work anyway. I've had it for a month and besides the left screen tearing issue, it works great!
I'm going to install Wooki first and see how that goes. TWRP is already installed and backup has been created. I'll report back if this fixes things. I'm going to try without doing a full wipe (cache and dalvik only). I don't really want to re-install everything.
Parastie said:
No, never had to RMA. My device is from the US and I'm in Poland so I'm not sure if an RMA would work anyway. I've had it for a month and besides the left screen tearing issue, it works great!
I'm going to install Wooki first and see how that goes. TWRP is already installed and backup has been created. I'll report back if this fixes things. I'm going to try without doing a full wipe (cache and dalvik only). I don't really want to re-install everything.
Click to expand...
Click to collapse
From past experience, you should always do a full wipe especially if you want your prime to be performing well. Do a titanium backup of all your apps (the pro version is WELL worth the money) and you'll be up and running with an hour exactly how you were before. Good luck!
nhshah7 said:
From past experience, you should always do a full wipe especially if you want your prime to be performing well. Do a titanium backup of all your apps (the pro version is WELL worth the money) and you'll be up and running with an hour exactly how you were before. Good luck!
Click to expand...
Click to collapse
Yes, my experience with the HTC Desire tells me a full wipe is probably necessary, however I don't like titanium backup. It takes too long and it's easier just letting everything trickle in over the market. I've also found that, unless you're moving from 2.3 to 4.0.x clearing dalvik and cache usually works just as well. It's not like any rom formats the internal memory to use a different setup with better performance...though maybe that's not a bad idea.
BTW, when I said the one from ASUS wouldn't work, I meant it would not download. It just looping on my tablet to which browser it should use, and I eventually gave up and tried the other link.
Got my prime back from asus RMA no more chance to unlock. My prime was unlocked before send to RMA.
They changed the board or chip, when I did the RMA the .28 update JUST came out so I tried applying it before I sent it off. Worked, so it was updated. Then they sent it back after RMA and it was a March update, way back. Don't think they downgraded, but they did change something. Then no unlock at all (though I never tried beforehand, I imagine it would have worked)
Hi,
I don't have the same error message than you, it only say:
Failed to unlock the device, please try again later
I tried again later 3 times already. I have .28 and rooted, I just wonder if it fail because I am rooted or not.
Correct me if am wrong but ur device is locked and u trying to do a OTA Update right??
Sent from my Transformer Prime TF201 using xda app-developers app
allthatinny said:
Correct me if am wrong but ur device is locked and u trying to do a OTA Update right??
Sent from my Transformer Prime TF201 using xda app-developers app
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Click to collapse
sorry, who are you asking?
bASKOU said:
Hi,
I don't have the same error message than you, it only say:
Failed to unlock the device, please try again later
I tried again later 3 times already. I have .28 and rooted, I just wonder if it fail because I am rooted or not.
Click to expand...
Click to collapse
I had .28 rooted and was able to do the unlock no problem. I had to download the app from a dropbox account as I was unable to download from ASUS's website.
The issue seems to be related to RMAs. I bought mine 2nd hand from a guy who got it from his boss, so theres no way of knowing if it was ever returned. It doesnt seem to matter on which firmware you are or if you are rooted or not.... All we (probably) have in common is the RMA factor. At least thats progress!
Is anyone still able to unlock their primes? My unlock tool is not working right.
I was always skeptical about unlocking/rooting my Transformer Prime in case I needed my warranty. I sent off my Prime to get repaired last month and got it back a week ago running the latest .28 firmware.
The first thing I did was try to unlock the bootloader using the official tool but it gave me this error:
"An unknown error occurs, which may be a network connection issue. please wait and try again later"
I searched all over XDA but could not find a solution, only guys with the same issue who still haven't solved it yet. It's basically useless to me with an unlocked bootloader so it's a big deal for me.
I tried downgrading (without root) to .15 and it still didn't work. I tried rooting, unrooting, updating with Root OTA keeper, unlock app mirrors, cache/data clearing, and wiping everything but still no luck. I never had the unknown serial issue and has never been unlocked before. Asus support won't help me (obviously) so you guys are my last hope.
Has anyone found a solution to this yet? It can't be the Asus Unlock servers because they're running perfectly fine. =/
I've tried the same things, all with no luck and haven't found any other way to unlock except Asus's way, unfortunately.
Sent from my Transformer Prime TF201 using XDA Premium HD app
same here same problem. it's killing me
I have never been able to unlock my tablet. \ =
I don't get any errors. My tablet says it's unlock when I try to unlock it but when I reboot it it doesn't say it's unlock.
Trust me, I know it's not unlock!
I been waiting for someone to come up with something so I can install a different rom. \ =
Im in the same boat here... This is crazy, I can't believe so many people have the same problem and theres no fix for it, maybe if this tread gets big enough, someone will figure it out.
This is whats going on with my Dads Transformer Prime-----
----TF201, build number -- iml74k.us_epad-9.4.2.11.1-20120118
This is whats going on
--When I try to boot into recovery I get the android guy on the ground with the red triangle
--When I try to unlock the device I get "unkown network errors please try later"
--When flashing the newest CWM trough Rom manager I get "blob signature verification failed and the reboots normaly
--Theres only 2 options in bootloader
--Also when I try System Firmware update i get no updates available
--Ive tryed viper mod with no luck, I was able to "unroot" and "root" the tablet but I cant do anything else, theres the option to downgrade to .15 but I need to upgrade and I cant.
little bit of the back story is: he bought tablet new, had to update to ICS, then rooted the device somehow (he doesnt remember), he thinks he had CWM before but Im not so sure.
Im completly lost and I have no ideal what to do next, please I need some help.
Im sure someone here on the XDA can figure this out.
First things first. To install CWM (or TWRP) your device MUST be unlocked. The quickest way to check is to reboot. In the upper left corner you'll see 'this device is unlocked'. If you don't see this, then your device is not unlocked and there's no way he had CWM installed.
As of now, there have been many reports of people who were unable to unlock for unknown reasons. Personally, I have a C3 serial number that I updated to .28 the moment it came out of the box. I rooted, and after a week of running rooted I successfully unlocked my device.
The only issue that seems to be common are devices that have been RMA. Have you ever sent the prime back to Asus? As of now, there's nothing that can be done. You can try contact Asus support and see if they can help.
If you have 'this device is unlocked' then you should be good to go.
asus unlock app - network error
Hey,
my first post here, so i hope i do everything right
i got the prime a few days ago...i love it..i mean..i love the hardware..but the asus stock rom is...no comment on this..
so i wanted to run cyanogenmod on my device, its already runnin on my s2 i9100, and before that on my s i9000.
i got everything together, downloaded the unlock app, startet it..and then: "Network error"..i thought OK, checked network, rebootet device,
changed network, did everything possible...same thing: "Network error" WTF?
so i hit google...and landed her, as always when searching for knowledge on android and android devices. since this day, i googled a lot...and this is, what i found out till now:
Unlock tool won't unlock because:
- "No S/N"-Bug (fixed it with ratchet tool, works great but nothing changed in the unlock app)
- rumors say, my device -S/N is not stored on the android server, so i can't unlock...(i called ASUS Germany, gave them my S/N, name, mail, phone...everything...they sad: "ok, we'll fix this and call you back in the next few days" - nothing happend, except that they wrote me an email today "hey, you called our support pls tell us, how it was and if the support was able to help you" - i did and wrote: "sry guys, support didn't do anything...try again")
i tried nearly everything...did factory reset, did ratchet tool, did reflash .21 with manual update, tried everything i did before again...nothing happend...the forums here and elsewhere are full of people unable to unlock their bootloader..looks like Asus is doing simply nothing...
Just the guys from XDA trying to help...but from all i know, they couldnt do anything about it till today..
they decompiled the unlock app, month ago, but nobody seems to be able to find the magic...
so at this point: thx to all ya, great work, i really hope you will be able to help us on this topic in the future.
if i messed things up, talked bull**** or forgot anything, tell me!
btw: what is wrong with Asus, where is .28 for german devices? was out for all other devices on 2012.06.13.. so what the hell is so difficult to bring it for de sku?! Freeze-Bug, when user typing "Ö" o what?!
Grz BeckzZ
Would be great if someone could help us to unlock this thing without going through ASUS. Mine was never able to unlock. I don't even get any messages. I just get 'device is unlocked' and it's not. \=
Yeah, hope so too...
Take a look here: http://forum.xda-developers.com/showthread.php?t=1764917
He's still working on it ...
Sent from my GT-I9100 using xda app-developers app
a different problem
Hi guys, first post. so here goes
well im not having the exact same problem
mine keeps telling me my google account password is wrong, clearly it's not if i can log in to my gmail account.
I searched everywhere and it seems i may be the only person who has this problem
my Prime is Rooted but not unlocked I used ViperMOD i believe.
Oukami said:
Hi guys, first post. so here goes
well im not having the exact same problem
mine keeps telling me my google account password is wrong, clearly it's not if i can log in to my gmail account.
I searched everywhere and it seems i may be the only person who has this problem
my Prime is Rooted but not unlocked I used ViperMOD i believe.
Click to expand...
Click to collapse
Hey,
Just to make sure we talk about the same: your prime tells you, that your google account password is wrong, when you run the asus unlock app on your prime?
Thats weird...never heard, that unlocking is in any way connected to a google account...
Some questions:
1. Do you see you serial number in settings-> about phone -> status?
2. Have you already RMAed your prime for some reason in the past?
Grz
Sent from my Transformer Prime TF201 using xda app-developers app
beckzz said:
Hey,
Just to make sure we talk about the same: your prime tells you, that your google account password is wrong, when you run the asus unlock app on your prime?
Thats weird...never heard, that unlocking is in any way connected to a google account...
Some questions:
1. Do you see you serial number in settings-> about phone -> status?
2. Have you already RMAed your prime for some reason in the past?
Grz
Sent from my Transformer Prime TF201 using xda app-developers app
Click to expand...
Click to collapse
Hey thanks for the reply, yes It was the unlocker app
I managed to figure out what I was doing wrong, It turns out I had 2 step verification on and It
Prevented me from using my password, of course I found out after I had done a factory reset :/
But in the end my prime is unlocked and rooted
Oukami said:
Hey thanks for the reply, yes It was the unlocker app
I managed to figure out what I was doing wrong, It turns out I had 2 step verification on and It
Prevented me from using my password, of course I found out after I had done a factory reset :/
But in the end my prime is unlocked and rooted
Click to expand...
Click to collapse
Hey np,
i dont know what you mean with 2-step-verification...can you explain pls?
Thx!
im still hoping to get my device unlocked ^^
Grz
Oh 2-step verification are generated keys google uses to protect your email account.
Sent from my Transformer Prime TF201 using xda app-developers app
Oukami said:
Oh 2-step verification are generated keys google uses to protect your email account.
Sent from my Transformer Prime TF201 using xda app-developers app
Click to expand...
Click to collapse
Hmm..ok..but i dont understand, how this is related to unlocking?!
Grz
Sent from my GT-I9100 using xda premium
in Italy rma says this is offline server forma bug in unlocker. brick for camera!!!!
Inviato dal mio GT-N7000 con Tapatalk 2
Man that's why I love my Samsung devices..bootloader issues..nada.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Pkmmte said:
The first thing I did was try to unlock the bootloader using the official tool but it gave me this error:
"An unknown error occurs, which may be a network connection issue. please wait and try again later"
Click to expand...
Click to collapse
Having the same issue here!
(TF201 C10 serial no, latest official JB update, already rooted with Motochopper)
It seems like the tablet is unable to connect to the official update server as well.
It worked! Seems like the ASUS server is back and running.
wolwe said:
It worked! Seems like the ASUS server is back and running.
Click to expand...
Click to collapse
Yup! success for me as well last night. double check oukami's post about 2 step verification...i had issues as well until i came across the post. turned off 2 step verification and now i'm unlocked!