Related
I felt very fortunate last week when HHgreg apparently priced the prime incorrectly for $399.00. I immediately ordered one online and my local store had it in stock. First thing I did when I opened it up was to check for the ICS update and it started downloading it. My battery was at about 27% when the update started downloading and at around 20% when I attempted to install. After the install was complete I had the same issue as many others in that the screen banding was happening and so I called HHgreg to see if I could exchange it. The reason I mention battery % was that I had read somewhere that if the update was completed on a low battery that it could cause the issue that I experienced. They had one more in stock and allowed me to exchange. The next one I received was one with the serial number issue that would not even recognize there was an update available. I am now waiting on my third tablet to arrive but wandering if I should keep it. I hate to take it back seeing I got it for 349.00 after the 50.00 coupon but I dont see to many comments of people who are having no issues and are completely satisfied with the tablet. Please comment if its possible to have a prime that is functioning properly.
I also purchased my TP from HHgregg for 399. but i waited before I upgraded to ICS. I was nearly charged or i might have been fully charged. But the only Issue is my gps. wifi works from 35- 40 feet from the router anlong with my other 3 device's I use in my house. Been playing agry birds for hours not problem at all. Only once did it show that Baning issue when I started using the camera after the 4th picture it started. I shut the app down and restarted the prime. No problems using the camera app again so far. Never had a screen issue either. Ialso tested the wifi with my home router and my htc sensation how spot. both work fine.
todds67 said:
I felt very fortunate last week when HHgreg apparently priced the prime incorrectly for $399.00. I immediately ordered one online and my local store had it in stock. First thing I did when I opened it up was to check for the ICS update and it started downloading it. My battery was at about 27% when the update started downloading and at around 20% when I attempted to install. After the install was complete I had the same issue as many others in that the screen banding was happening and so I called HHgreg to see if I could exchange it. The reason I mention battery % was that I had read somewhere that if the update was completed on a low battery that it could cause the issue that I experienced. They had one more in stock and allowed me to exchange. The next one I received was one with the serial number issue that would not even recognize there was an update available. I am now waiting on my third tablet to arrive but wandering if I should keep it. I hate to take it back seeing I got it for 349.00 after the 50.00 coupon but I dont see to many comments of people who are having no issues and are completely satisfied with the tablet. Please comment if its possible to have a prime that is functioning properly.
Click to expand...
Click to collapse
I love mine, it works BETTER after ICS and it's your own fault you got impatient and borked your first one. Us with working Primes don't come on here and *****.
We just watch everyone else and try to help when we can. Maybe it's karma that the second one didn't work...cuz you screwed up your first one.
So respect the equipment. Either way if you wait or don't, it's a nice tablet.
willowwave,
your probably right , I was very anxious to update because I've been using an Acer Iconia for a couple of months now and was really looking forward to the update. Has nothing to do with respect for the equipment, whatever that would mean, just didn't know it would cause an issue with the update. Really I'm not trying to *****, I've just read so much negative and not enough positive about the tablet. Thanks for your letting me know that yours is working perfectly. By the way, I do not believe in Karma, I would say its more likely providence.
willowave said:
I love mine, it works BETTER after ICS and it's your own fault you got impatient and borked your first one. Us with working Primes don't come on here and *****.
We just watch everyone else and try to help when we can. Maybe it's karma that the second one didn't work...cuz you screwed up your first one.
So respect the equipment. Either way if you wait or don't, it's a nice tablet.
Click to expand...
Click to collapse
It's not his fault that he got two units that wouldn't update correctly. While it's true that it's best practice to do upgrades either plugged into the mains or fully charged, if the tablet didn't actually run out of charge in the middle of the update I don't see how that could affect anything.
todds67 said:
willowwave,
your probably right , I was very anxious to update because I've been using an Acer Iconia for a couple of months now and was really looking forward to the update. Has nothing to do with respect for the equipment, whatever that would mean, just didn't know it would cause an issue with the update. Really I'm not trying to *****, I've just read so much negative and not enough positive about the tablet. Thanks for your letting me know that yours is working perfectly. By the way, I do not believe in Karma, I would say its more likely providence.
Click to expand...
Click to collapse
Todd don't listen to him you did nothing wrong I updated to ICS as soon as I got my new one from HHGrregg with 20% battery life and it works perfectly fine with no lockups something is different in some Primes making this happen we just don't know what that is until Asus owns up to it.
PrimeTimeBro, thats good to hear, I really want to keep the device but unfortunately I've received two bugged devices. Hope that the next one is solid.
I had no problems with my TP during or after ICS install. There are other problems - but they had nothing to do with the firmware update.
No problems here.....other than dropping off my desk and cracking the screen in 2 places.
DAMN IT ALL TO HELL!!!!!!
Not your fault.....you just got 2 bad ones. I updated mine at 20% and have had no issues. Just return it and get one that works.....350 is still a lot to pay for a tablet that can't be updated.
I have returned two as well. Both had screen issues. I am still hoping to get a good one. I ordered two just in case this time from best buy. If i get 4 bad tablets I'm not sure what I will do... I really wish another company had the nice matching docks. I suppose i would continue this until either best buy bans me from buying more or the tf700 is released and i start the process over.
Don't worry, you will get one. Just keep returning them if there is problems. Asus will not tighten qc if people keep problem tablets. I am sure they directly correlate the % they accept as defective during manufacture to the number of returns they get.
I've yet to notice any problems with mine caused by the update. The only problem is that GPS still doesn't work lol but I wasn't expecting it to be fixed either.
EDIT: Forgot to mention the GPS works with WiFi, stuffs, but I can't connect to any satellites. Nothing new lol.
Sent from my Transformer Prime TF201 using XDA Premium.
Evo_Shift said:
I have returned two as well. Both had screen issues. I am still hoping to get a good one. I ordered two just in case this time from best buy. If i get 4 bad tablets I'm not sure what I will do... I really wish another company had the nice matching docks. I suppose i would continue this until either best buy bans me from buying more or the tf700 is released and i start the process over.
Click to expand...
Click to collapse
Rofl this is classic I like your thinking
Fully Functional since day 1 with honeycomb. Still fully functional after ICS. WIFI is fine and GPS is shocking. Apart from a slight back light bleed in top right corner everything is great.
I feel sooo fortunate that i have a working Prime after reading pretty much every thread dedicated too faulty devices.
My name is Optimus Prime and I send this message..
one works great before and after the update. if you wanna read more about good devices, just read the Positive Transformer thread on General section.
Gotta admit, you're pretty nice and all, giving Asus so many chances.
I received a Champagne gold unit from Amazon, charged the battery up, connected to my Wifi and got the ICS update notification.
It loaded with zero problems and I have had no problems with it since then.
I cannot say if my TP has GPS issues because I have no expectation of using GPS on a Wifi only product. (.02)
No probs here just had one reboot using some app cant remember what
Just got to get a good case and protector from uk
I did have a few lock ups and random reboots after ICS, but a factory rest took care of all that. No issues anymore.
i still havent updated my hhgregg to ICS due to some games not running correctly. one of which is dead space. Once i finish that then i will probably update and hope i dont run into any issues.
Sent from my Transformer Prime TF201 using Tapatalk
I rarely start new threads here on XDA, but I thought this topic was deserving of having its own thread.
Many of us who had perfectly working Primes have had our units seriously screwed up by ASUS' .13 firmware update. Whether it's the sleep of death, ridiculous battery drain, or both, many of our tablets have went from working great to being borderline useless. It's as if many of our Primes were sacrificed to fix a few other Primes that had freezing problems that we never had.
With that said, I don't see why we should have to wait for weeks while Asus works on a fix for their last "fix" that caused these problems in the first place, when there is a perfectly good firmware already written that works great for most users. Why can't ASUS just give us the option to go back to the .11 firmware while they continue working on newer firmware? Why is this so hard? Am I missing something?
Firmware Archive on Asus Web site...
nyijedi said:
Why can't ASUS just give us the option to go back to the .11 firmware while they continue working on newer firmware? Why is this so hard? Am I missing something?
Click to expand...
Click to collapse
I could be wrong, but as far as I can see, various firmware versions are available for download from the Asus website - at least, they are from the UK website (which includes US-centric firmware): http://uk.asus.com/Eee/Eee_Pad/Eee_Pad_Transformer_Prime_TF201/#download
<Checks>
Yup, the global Asus web site has them too. There are other resources other than just XDA Developers, you know! ;-)
HTH
bruisah said:
I could be wrong, but as far as I can see, various firmware versions are available for download from the Asus website - at least, they are from the UK website (which includes US-centric firmware): http://uk.asus.com/Eee/Eee_Pad/Eee_Pad_Transformer_Prime_TF201/#download
<Checks>
Yup, the global Asus web site has them too. There are other resources other than just XDA Developers, you know! ;-)
HTH
Click to expand...
Click to collapse
Yes, but manual update will not allow you to downgrade firmware to an earlier version...
Crap! I'm in the same boat.
I would love to revert back to .11
Battery drain is just too much to ignore.
Revert Firmware
As much as I hate the battery drain at this point the Reboots and Sleep of Death ARE KILLING ME.
.11 had a Perfectly working Prime. WIFI, BT everything great (well GPS didn't work but expected that..) No reboots etc.. Loved my prime... Update to .13 Firmware and Have the sleep of death, random reboots... going on 10+ reboots in 10 hours since updating this morning...
This sucks.
Please Please PLEASE give me a way to revert to .11
Be patient and the roms will come...
Sent from my Galaxy Nexus using xda premium
To be honest at this point I just wish they would give us our money back this product is a bust too many quality control issues.
the only way you'll get your money back is if you bought it from asus directly, but if you bought it at a retail store, you have to go back to a retail store.
however, im sure you know you can send it to rma and you'll get back it back fixed in a few weeks. sorry
In theory if someone could figure out where misc_version was stored then maybe someone with more brains than me could write a script to change this to a lower version allowing downgrade.
I may be barking up the wrong tree of course.
I had issues after an earlier firmware upgrade and a factory reset fixed it. I suggest trying that before investigating returns, downgrades or RMA's.
banderling said:
I had issues after an earlier firmware upgrade and a factory reset fixed it. I suggest trying that before investigating returns, downgrades or RMA's.
Click to expand...
Click to collapse
This.
Factory resets have fixed a TON of problems I've had with my prime. I do it after every ota now lol.
Sent from my Transformer Prime TF201 using Tapatalk
This was the last straw for me. I'm stuck with the Prime, but I will ABSOLUTELY NEVER BUY ANOTHER ASUS PRODUCT EVER AGAIN. They're an awful, awful company.
Edit: Also, it's ridiculous to be expected to do a full reset after every OTA update, especially when Asus releases one every other week to try and fix problems they created with the previous OTA update.
Sent from my Galaxy Nexus using xda premium
Yep, I have said it a few times already in other threads, give us back our . 11
I would just be patient for a few days... wait for some unofficially, official news on the manufacturer's end, and we'll hopefully receive another update that could resolve the newly presented issues.
Sent from the last remaining Prime; Leader of the Autopads.
Reignzone said:
I would just be patient for a few days... wait for some unofficially, official news on the manufacturer's end, and we'll hopefully receive another update that could resolve the newly presented issues.
Sent from the last remaining Prime; Leader of the Autopads.
Click to expand...
Click to collapse
it was tweaked to account for processor clock differences in the Primes experiencing ICS lockup issue unless they allow us to somehow roll back to 1.11 this isn't happening anytime soon.
Im with the thought of the factory reset and installing apps one at a time. Im updated to the latest nd havent had any issues save the youtube thing that started before the update. Ive had apps crash to home screen and either ditched them or reinstalled. No battery problems here. What I noted after the update was fewer app crashes, better (not stronger) wifi preformance and the noise line that was popping through the screen every now and then hasnt happened since. Im thinking a great deal of issues are apps that are not optomized with ICS.
Sent from my Transformer Prime TF201
rand4ll said:
Yes, but manual update will not allow you to downgrade firmware to an earlier version...
Click to expand...
Click to collapse
Ah. Fair point.
When I took my TF201 to the Asus service centre here in Hong Kong (yes they are Asus, not a contractor) I asked if they could roll me back to Honeycomb. Their answer was cannot. Only at the factory!
They are keeping the bootloader secure.
Is .13 so bad? Some of us in eu with constant reboots can't wait.
Sent from my Transformer Prime TF201 using XDA Premium App
nyijedi said:
This was the last straw for me. I'm stuck with the Prime, but I will ABSOLUTELY NEVER BUY ANOTHER ASUS PRODUCT EVER AGAIN. They're an awful, awful company.
Edit: Also, it's ridiculous to be expected to do a full reset after every OTA update, especially when Asus releases one every other week to try and fix problems they created with the previous OTA update.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
I felt a bit like that when they had a go at me on facebook, for what one of there main stockist told me. I'm so close to sending my paper weight back and waiting for something else.... not an ipad 3... hahaha
Sent from my Transformer Prime TF201 using XDA Premium App
This might be a duplicate thread, i looked but didnt see one... anyways....
got my dongle today. nothing but problems. i had 5 random reboots in the little over 30 minutes that i had the dongle attached. There was also a HUGE reduction in overall performance. The weirdest thing is that it kept getting stuck in landscape mode after the dongle was removed. I had to reboot to get it back to portrait. Also drained over 20% of my battery in those 30 minutes.
the GPS did work extremely well though.
Has anyone had any of these issues?
You running latest firmware .21?
Sent from my Transformer Prime TF201 using XDA Premium HD app
he must be or else the dongle wouldnt work. i would highly doubt the dongle is causing reboots. cant really see any reason why it would. i havent had any of those issues. device performs just fine with dongle on or off.
I'd say op best bet is to reboot. cut power off n leave off for a few seconds then cut power back on and see how things act. if things still acting funny, try a soft reset. you do this by putting a paperclip in the little hole underneath the memory card slot. you will see the prime reset and reboot. then try dongle and everything else then.
Duh, my bad I totally forgot about that
Sent from my Transformer Prime TF201 using XDA Premium HD app
sweet. doing the reset seems to have fixed everything. cant wait to try it out on my hour long drive to work in the morning. thank guys
JayRBytheway said:
sweet. doing the reset seems to have fixed everything. cant wait to try it out on my hour long drive to work in the morning. thank guys
Click to expand...
Click to collapse
Good luck, hope mine gets here tomorrow....I hope it does well for road trips
Sent from my Transformer Prime TF201 using XDA Premium HD app
dude6595 said:
Good luck, hope mine gets here tomorrow....I hope it does well for road trips
Sent from my Transformer Prime TF201 using XDA Premium HD app
Click to expand...
Click to collapse
I'm about to go on a road trip this Sunday about an 8 to 10 hour drive. I'll keep my GPS dongle on the whole time... See how long my tablet lasts and how well the GPS dongle performs. I'll record it on video and report back on my thread.
Sent from my PC36100 using Tapatalk
Did you soft-reset with the dongle attached? I'm about to go home from work and hope mine is there when I get there.
demandarin said:
I'd say op best bet is to reboot. cut power off n leave off for a few seconds then cut power back on and see how things act. if things still acting funny, try a soft reset. you do this by putting a paperclip in the little hole underneath the memory card slot. you will see the prime reset and reboot. then try dongle and everything else then.
Click to expand...
Click to collapse
I'm sorry, induldge my ignorance, but I thought that the 2 reboot methods were different ways of doing the same thing.
Bob
JayRBytheway said:
sweet. doing the reset seems to have fixed everything. cant wait to try it out on my hour long drive to work in the morning. thank guys
Click to expand...
Click to collapse
Glad it seems to work so far. Alot of times, a reset will clear up any software mishaps that happen. Same as with installing some apps. They usually tell you that if you experience issues, try rebooting/reseting to clear issue up. The device restarts with the program or whatever more settled in.
theandies said:
Did you soft-reset with the dongle attached? I'm about to go home from work and hope mine is there when I get there.
Click to expand...
Click to collapse
It really shouldn't matter. I guess you could try it with it on but probably won't make a difference.
robertg9 said:
I'm sorry, induldge my ignorance, but I thought that the 2 reboot methods were different ways of doing the same thing.
Bob
Click to expand...
Click to collapse
Kinda/sorta..lol. soft reset is a more drastic reboot, IMO. its usually used if the prime freezes up or starts acting up alot. You even have another kind that I believe is called a cold boot or a hard boot or something. That involves holding power button and volume down at the same time(while power is still on, I believe) until prime reboots. Then keep hold it until you see some lettering across the top of the screen. Then let go. Then it'll say device will reset/reboot if nothing is pressed within a few seconds.
I always do it in order if the previous one didn't work or fix problem. A regular reboot(power off then on again), then a soft reset, then a cold/hard boot.
How long did it take to receive the dongle?
I signed up for the free dongle almost a month ago and still have yet to receive it, and my ASUS account shows only that my request has been submitted... How long did it take you to receive this dongle?
UPDATE: I still have yet to receive this...
edw00rd said:
I signed up for the free dongle almost a month ago and still have yet to receive it, and my ASUS account shows only that my request has been submitted... How long did it take you to receive this dongle?
Click to expand...
Click to collapse
Then you submitted it 10 days ahead of its actual release, you should really only be counting from the 16th. That means it's only been 7 business days since the dongle has been shipping. That's not much.
Plus it seems to me that everyone who registered early seems to be in the same boat. I ordered 4/17 and am also in the same boat; something makes me think they're going to try and deny it or something since I listed the date I actually received the Prime in the mail as the purchase date. Not really, lol, I'm sure I'll get it, just wish it would hurry up >.>
On the 30th (1st for me) is when everyone should start making a real fuss. 10 business days is plenty of time to get something like this shipped out.
buxtahuda said:
On the 30th (1st for me) is when everyone should start making a real fuss. 10 business days is plenty of time to get something like this shipped out.
Click to expand...
Click to collapse
I submitted mine on the 16th still saying being processed !!
I will be very surprised if they do ship out by the 30th. Asus yet again proves they could not arrange a piss up in a brewery.
They should not have announced etc untill they was in position to deliver. Seems 99% of people who have got them are American, haven't heard one person from UK say they have shipped status yet alone received it
Got my kit today. I'm just posting to let everyone know that I won't be using it. One, because I'm too classy to have a gigantic police-wannabe console in my car as a GPS unit. And two, because I'm not hippy enough to aimlessly explore woods and essentially emulate homeless people in a park.
flub said:
I submitted mine on the 16th still saying being processed !!
I will be very surprised if they do ship out by the 30th. Asus yet again proves they could not arrange a piss up in a brewery.
They should not have announced etc untill they was in position to deliver. Seems 99% of people who have got them are American, haven't heard one person from UK say they have shipped status yet alone received it
Click to expand...
Click to collapse
The main problem is your location. When the boat leaves China, first it has to navigate past the troubled waters by the Koreas and Indonisia. Once clear of that, it will wait for a Naval ship to be near it in case of Pirates by Somalia. Once clear of that, it has to time it's trip around the African Cape with good weather....Once past that...again wait for Naval protection as it goes up the Abrian sea, thru the Suez Canal. After it clears the Suez, it again has to be careful of the flareups in the Mid-East. After it clears all that, it's clear sailing (or steaming) to England. However, once it gets there, it is again delayed because it has to wait for a slot to clear in port since all the slots are taken up with ships unloading parts and equipment for the Olympics. But first, Perishable food comes first.
Hope this helps explain the difficulty you have.
Bob
rorytmeadows said:
Got my kit today. I'm just posting to let everyone know that I won't be using it. One, because I'm too classy to have a gigantic police-wannabe console in my car as a GPS unit. And two, because I'm not hippy enough to aimlessly explore woods and essentially emulate homeless people in a park.
Click to expand...
Click to collapse
Well aren't you special. Thanks for sharing.
JayRBytheway said:
This might be a duplicate thread, i looked but didnt see one... anyways....
got my dongle today. nothing but problems. i had 5 random reboots in the little over 30 minutes that i had the dongle attached. There was also a HUGE reduction in overall performance. The weirdest thing is that it kept getting stuck in landscape mode after the dongle was removed. I had to reboot to get it back to portrait. Also drained over 20% of my battery in those 30 minutes.
the GPS did work extremely well though.
Has anyone had any of these issues?
Click to expand...
Click to collapse
I've also had a series of reboots with the dongle, often while the tablet idle and the screen off. A hard reboot didn't help. I'll try a soft reset with the dongle on.
robertg9 said:
The main problem is your location. When the boat leaves China, first it has to navigate past the troubled waters by the Koreas and Indonisia. Once clear of that, it will wait for a Naval ship to be near it in case of Pirates by Somalia. Once clear of that, it has to time it's trip around the African Cape with good weather....Once past that...again wait for Naval protection as it goes up the Abrian sea, thru the Suez Canal. After it clears the Suez, it again has to be careful of the flareups in the Mid-East. After it clears all that, it's clear sailing (or steaming) to England. However, once it gets there, it is again delayed because it has to wait for a slot to clear in port since all the slots are taken up with ships unloading parts and equipment for the Olympics. But first, Perishable food comes first.
Hope this helps explain the difficulty you have.
Bob
Click to expand...
Click to collapse
What a Patronising post
I am 45 years old not 5
Like I said They should not have announced etc untill they was in position to deliver
A soft reset didn't solve the reboot issue for me. Whenever the dongle is in, my tablet is liable to reboot, whether it's actively working or idle. Reboots appear to be independent of power mode and whether satellite location service is on or off.
I noticed early on that it also wasn't autorotating, but I think only before the first reboot. I didn't notice any extraordinary battery drain, although I didn't have it on for all that long.
Sent from my Transformer Prime TF201 using XDA
I just got my dongle today but sadly it doesn't seem to be hardly doing anything. It took around a minute or two before it got a lock and it still only got a few of em.
Its not rebooting or anything from what I've seen. Gonna reboot it again and let it settle to see if it does better.
Hi
I've had my Transformer Prime a few month and lately I've been experience some screenflickering.
I was in contact with ASUS support here in Sweden and ive got a RMA for it.
So, I was wonder does anyone else have the same flickering? Have you taking for RMA? How long did it take and did they fix it?
To clarify what I mean with flickering I've med a recording of it, and this time it was a small one, usually they take up half of the screen.
youtube.com/watch?v=EXTNw_kCDNw&hd=1
I had that happen once after using the youtube app.
I rebooted and it fixed it.
I did a factory reset and have never had the problem again.
phree1 said:
I had that happen once after using the youtube app.
I rebooted and it fixed it.
I did a factory reset and have never had the problem again.
Click to expand...
Click to collapse
Yeah, a reboot usually fix it, and I've made several resets, but they still keep occurring.
What I'm most worried about is that the Asus technician guy will say "There is nothing wrong with it" and charge me for the whole process :S
I used to have this problem, but after the latest update it no longer happen
Sent from my Transformer Prime TF201 using XDA Premium HD a
Christopher-Swe said:
Hi
I've had my Transformer Prime a few month and lately I've been experience some screenflickering.
I was in contact with ASUS support here in Sweden and ive got a RMA for it.
So, I was wonder does anyone else have the same flickering? Have you taking for RMA? How long did it take and did they fix it?
To clarify what I mean with flickering I've med a recording of it, and this time it was a small one, usually they take up half of the screen.
youtube.com/watch?v=EXTNw_kCDNw&hd=1
Click to expand...
Click to collapse
Yes, known issue. I've only experienced it something like 2 times after some extraordinarily heavy usage though. Haven't seen it at all on update .21, and have only had the entire screen flicker white once for Dark Meadow.
Wait out the next update which should be here very soon, see if it doesn't help. If not, I don't know what to say other than try another product/brand because you just never know what'll happen with this one.
buxtahuda said:
Yes, known issue. I've only experienced it something like 2 times after some extraordinarily heavy usage though. Haven't seen it at all on update .21, and have only had the entire screen flicker white once for Dark Meadow.
Wait out the next update which should be here very soon, see if it doesn't help. If not, I don't know what to say other than try another product/brand because you just never know what'll happen with this one.
Click to expand...
Click to collapse
So it is a software problem?
Christopher-Swe said:
So it is a software problem?
Click to expand...
Click to collapse
Definitely a software problem. .21 was released mostly to address it I think, but the next update (.24?) is also including a new kernel supposedly, so we can hope to see some much larger differences than usual.
buxtahuda said:
Definitely a software problem. .21 was released mostly to address it I think, but the next update (.24?) is also including a new kernel supposedly, so we can hope to see some much larger differences than usual.
Click to expand...
Click to collapse
Just in case I did send in my Transformer Prime.
However, the curios thing is; according to UPS it was returned on delivery ? :S
So either they just returned it or they had a new one ready?
Location----------------Date------------Local Time--Activity
Brno, Czech Republic----05/11/2012------9:25 A.M. Returned to shipper
------------------------05/11/2012------8:23 A.M. Out For Delivery
------------------------05/11/2012------8:15 A.M. Arrival Scan
Vienna, Austria----------05/11/2012------6:15 A.M. Departure Scan
------------------------05/11/2012----- 5:15 A.M. Arrival Scan
Koeln, Germany---------05/11/2012------3:59 A.M. Departure Scan
Koeln, Germany---------05/10/2012------11:41 P.M. Arrival Scan
Malmo Sturup, Sweden--05/10/2012------10:20 P.M. Departure Scan
Let me start this by saying I LOVE the Nexus 10. It's the most comfortable tablet I've used and the screen is just phenomenal, aside from that, the random reboots are really dragging down the experience. I'm sure there still have to be people having these issues, and what are you doing to combat/keep the tablet from rebooting? I've factory reset my device probably 5 times since my purchase in January, and have installed a few ROMs to try and stop them to no avail. I'm currently running CM10.1 with KTManta and are still having crashes daily, if not every 3-4 hours of heavy use. Location services are disabled, and Chrome is nowhere to be found. How many here are still having these issues? I'm just trying to grab a realistic number here for the community. Would those who are having freezes and reboots like to contribute to a global list where we could possibly list all of the applications that we use to see if there is a common ground amongst us? I just hate that this awesome tablet is being placed on the back burner for now with what would appear like no indication of upcoming fixes. I'm sure IO will bring us a more stable version of Android (4.2.2 is pretty awful) but that's still quite a bit away.
Sent from my GT-N7100
There are two awesome threads that this is being discussed on, one is http://forum.xda-developers.com/showthread.php?t=1998496 the other is a Google thread referenced in that same discussion.
I may have had a comepletely different problem, but a RMA made my N10 go from bad to good experience
Been running 4.2.2 official AOKP with default kernel for the last couple weeks and haven't had 1 freeze/reboot. Battery great also with around 7-8 hours of screen time.
4.2.2 was a huge improvement
Sent from my SGH-I747M
I am currently on a CM10 base and KTManta kernel and I have no reboots or other problems at all. I had been on AOKP PUB for quite a while before this and it was fine too, and before that I was on a really old build of CM10 (4.2.1) for a long time with only a couple issues due to memory leaks that caused a reboot once every few days.
bigmatty said:
There are two awesome threads that this is being discussed on, one is http://forum.xda-developers.com/showthread.php?t=1998496 the other is a Google thread referenced in that same discussion.
I may have had a comely different problem, but a RMA made my N10 go from bad to good experience
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Your second device isn't rebooting?
Edit: To OP. I gave up combatting it. Nothing seems to work. It could be an app but when it reboots sometimes every few days that would be hard to troubleshoot. I can swap an app list with you if you want although it may be more beneficial to see those the apps of those with no issues so you could have a starting point?
Sent from my Nexus 4 using Tapatalk 2
I own this device for ~4 weeks now and I haven't had a single reboot, freeze or anything.
Of course I understand that not everybody is this lucky, so I feel sad for you guys but it seems to be more hardware reliant than anything with newer devices not experiencing many problems.
I experienced several reboots a day when I first received my Nexus 10. It was frustrating to use at best. Since the 4.2.2 (I'm running stock with root) upgrade and switching to Chrome beta I no longer have any reboot problems with the same device. I am now able to turn on location awareness without lockups or reboots as well. It's a complete 180.
My wife just bought her own Nexus 10 and hers has never locked up or rebooted spontaneously. Hers is stock, unrooted, and she uses non-beta Chrome.
rxnelson said:
Your second device isn't rebooting?
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It is not.
I mentioned it in another thread, but I prefer to charge a units battery 100% full, then run the unit unitl it turns its self off from dead battery. The first two "cycles" on my RMA unit I did that, no problems during either cycle, each cycle was three days long. So then I started to charge it when the battery said 1%, and now I'm up to 302 hours of uptime. There have been no shell reboots during this 302 hours, as I've always been sure to leave an app in "recently used" and its always still there. I've also been using things that previously I would not have, such as Maps, apps that run message in status bar such as "Date In Status Bar HD" etc etc.
But full tech-slanted disclaimer because I know the history of this problem:
-My problem on my original unit 99.9% of the time manifested its self as "sleep of death", a bit different than "the masses"
-On my RMA unit, I've never opened Chrome. Not because I am wanting to use it but avoiding it, rather I only ever want to use one browser per device, and since I need to use Boat for Flash, I run Boat instead
-Similarly, I have not done anything "trying to force a crash" on the unit. For example, I've not run that crash app that dude just posted to the Google thread
-Again related to my personality/thought process: My goal has been "just use the tablet as I normally would" so that DOES include things like surfing the web on Boat for 3 hours at a time, running some lame match-3 games, etc etc. I am NOT sitting in a class all day with the unit open for 8 hour stints, nor am I watching YouTube for hours at a time, nor am I taking 1 hour video recordings on the device. So moderate use, but not "stress testing" use.
Still, the summary of my experience says it all (for me) - Could not consider the original unit dependable in anyway, it almost always was "off" if it was sitting on my desk, whereas now the new unit has not had a single event and I'm about one month into it, every day use... Original unit I noticed the problem within the first 3 days of ownership, but I thought there was a setting I had wrong, then I thought it was a problem that 4.2.2 would fix - both those assessments of my original device were wrong.
One more data point on this - My new unit is the D serial number, my original was the C - but another user here described the EXACT same crap I was dealing with, and his was a D - so I don't think there is an exact match for the possible theory of serial numbers (again in the context of sleep-of-death-manifestation.)
:good:
~bm
I've not had one single reboot or freeze with this tablet, I'm on the stock 4.2.2. I have had some apps crash which brings me to my next point... How do your log cats look? They are usually a good starting point when trying to figure out the cause of a crash.
And if you are getting multiple reboots across a spread of roms than it's most likely an app. You need to take the time and figure out which app is causing it. It will be worth it in the long run!
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bigmatty said:
I mentioned it in another thread, but I prefer to charge a units battery 100% full, then run the unit unitl it turns its self off from dead battery.
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You do that every time? That's not good and definitely not needed with lithium ion batteries.
hlaalu said:
I've not had one single reboot or freeze with this tablet, I'm on the stock 4.2.2. I have had some apps crash which brings me to my next point... How do your log cats look? They are usually a good starting point when trying to figure out the cause of a crash.
And if you are getting multiple reboots across a spread of roms than it's most likely an app....
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I think that is the point for the OP but nobody is doing it. Can you guys with no reboots list the apps on your device? That would give the people with reboots a starting point.
I appreciate the input to the thread but (I'll probably get flamed for this) many of the anecdotal responses are not of much value IMHO. You can't really start any troubleshooting with and not trying to single anyone out, 4.2.2 fixed it, my RMA'd device fixed it, beta-chrome works for me, non-beta for the wife, it's hardware, newer ones are better, turn off location services, etc. I have an RMA'd device so it is newer than the first batch. To that point, there is a guy in the thread bigmatty linked where the device is 8 days old. Is it an app? I hope so but with the infrequency of the reboots or seemingly randomness of it it is hard to troubleshoot. AOKP ran for 2 days 9 hours for me then crashed, then crashed again in 5 hours, and now up for 2 days again so far. The thing is they were all when idle so it is really hard to say what happened. One of my logs suggests gtalk loosing connection and rebooting the tablet. The other says nothing "illegal" or anything like that in the logs. Just the activity manager freaks out like every other log and then watchdog kills everything.
So, you guys with perfect N10s why don't you give us an app list so us poor bastards with reboots have a starting point....please
rxnelson said:
I think that is the point for the OP but nobody is doing it. Can you guys with no reboots list the apps on your device? That would give the people with reboots a starting point.
So, you guys with perfect N10s why don't you give us an app list so us poor bastards with reboots have a starting point....please
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Look, that's not how troubleshooting works. The easiest and most efficient way is to reset your roms, add one or two apps a day, and keep adding apps till you find the problem. Patience is the key. But once you find the problem you'll be very pleased. Me or anyone else listing apps on our devices will not be meaningful to the problem because you're looking for apps that work, you're looking for ones that don't.
Your starting point is a ROM with no apps.
hlaalu said:
You do that every time? That's not good and definitely not needed with lithium ion batteries.
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Well, I've personally done a lot of research into this topic, and no one will ever convince me any other method is as good for the batteries as it is. I've seen the battery discussions on both sides drag on for miles, so not worth discussing really. Just IMHO - ALL batteries can still suffer from memory effect. (Again, seen both sides of that discussion.)
I agree w/ the "top-level-general uncertainty" about these devices and thus the inherent frustrating complexities that rxnelson is talking about. My general opinion on the situation, is - if nothing else, there are some truly defective units in the field now, which further complicates the issue/troubleshooting.
hlaalu said:
Look, that's not how troubleshooting works. The easiest and most efficient way is to reset your roms, add one or two apps a day, and keep adding apps till you find the problem. Patience is the key. But once you find the problem you'll be very pleased. Me or anyone else listing apps on our devices will not be meaningful to the problem because you're looking for apps that work, you're looking for ones that don't.
Your starting point is a ROM with no apps.
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Yea...well that is probably not going to happen for most people. Even at 10 apps 2 days per app you are looking at almost a month of troubleshooting. Most people aren't going to do that. There is also nothing to say that your bad app didn't cause an issue in 2 days but 4 instead you will be thinking the wrong app caused the issue. Anyway it was what the OP asked for so also trying to stay on topic.
rxnelson said:
Yea...well that is probably not going to happen for most people. Even at 10 apps 2 days per app you are looking at almost a month of troubleshooting. Most people aren't going to do that. There is also nothing to say that your bad app didn't cause an issue in 2 days but 4 instead you will be thinking the wrong app caused the issue. Anyway it was what the OP asked for so also trying to stay on topic.
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Yeah I hear you man. When I was in the cell phone business as much as I love android I hated selling android phones because people go app crazy and install whatever they can find. Then they come back the next day because their phone isn't working properly. Lol.
But honestly, how many different apps do you use on a typical day? And let's put games and other non productive apps aside. So for troubleshooting purposes start with the apps you really, truly, honestly NEED and see if you still get issues.
This really becomes a circular discussion. Its the same as the original links I was referencing. Mods are just humoring us by not merging...
bigmatty said:
Well, I've personally done a lot of research into this topic, and no one will ever convince me any other method is as good for the batteries as it is. I've seen the battery discussions on both sides drag on for miles, so not worth discussing really. Just IMHO - ALL batteries can still suffer from memory effect. (Again, seen both sides of that discussion.)
I agree w/ the "top-level-general uncertainty" about these devices and thus the inherent frustrating complexities that rxnelson is talking about. My general opinion on the situation, is - if nothing else, there are some truly defective units in the field now, which further complicates the issue/troubleshooting.
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I'd invite you to do some more research into the topic, check this out: http://batteryuniversity.com/learn/article/charging_lithium_ion_batteries It's a great site for real battery information.
hlaalu said:
Yeah I hear you man. When I was in the cell phone business as much as I love android I hated selling android phones because people go app crazy and install whatever they can find. Then they come back the next day because their phone isn't working properly. Lol.
But honestly, how many different apps do you use on a typical day? And let's put games and other non productive apps aside. So for troubleshooting purposes start with the apps you really, truly, honestly NEED and see if you still get issues.
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I hear you as well. To be honest I'm just kind of done with troubleshooting. I've had a rebooting device since November. I'm just looking for a base to start with I guess. Kind of like at work. We have 10-15 core apps we install and test on a PC. When they are tested we make an image and blast that to the other devices. If 19 of 20 of the PCs work then we re-image the one. If that doesn't work it almost isn't worth the trouble shooting as we have 20 more that need imaged. Most of the time they chalk it up to hardware send it to the PC techs and move on. If I get bored I'll reflash....and yes honestly I don't use that many apps but it is still kind of a kick in the balls that you have to baby the device. I still think there is something generally wrong with the I/O of the two devices I've had. If I do a restore all apps and I mess with the tablet while it is downloading and installing all those apps they were both almost guaranteed to reboot.
hlaalu said:
I'd invite you to do some more research into the topic, check this out: http://batteryuniversity.com/learn/article/charging_lithium_ion_batteries It's a great site for real battery information.
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:cyclops: I've read it all and done my own tests that span years... Even talked with former battery engineers about the topics and theories. My method always leaves my devices "more charged longer". Like I said, seen this battery topic drag on endlessly...
bigmatty said:
This really becomes a circular discussion. Its the same as the original links I was referencing. Mods are just humoring us by not merging...
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So where is that app list?
rxnelson said:
I hear you as well. To be honest I'm just kind of done with troubleshooting. I've had a rebooting device since November. IAt the very least,'m just looking for a base to start with I guess. Kind of like at work. We have 10-15 core apps we install and test on a PC. When they areexpressly increasingxotically increStillasing the oddse tested we make an image and blast that to the other devices. If 19 of 20 of the PCs work then we re-image the one. If that doesn't work it almost isn't worth the trouble shooting as we have 20 more that need imaged. Most of the time they chalk it up to hardware send it to the PC techs and move on. If I get bored I'll reflash....and yes honestly I don't use that many apps but it is still kind of a kick in the balls that you have to baby the device. I still think there is something generally wrong with the I/O of the two devices I've had. If I do a restore all apps and I mess with the tablet while it is downloading and installing all those apps they were both almost guaranteed to reboot.
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The odds seem so impossible that you personally would have got two defective devices, but clearly you have the tech chops to give a good assessment to the situation - I would love to see your experience with a third device... Just because each different physical device you test would keep exponentially increasing the odds.
A couple of the others who seem real in tune to this issue, I think have a hard or impossible return/RMA path, so I feel like it's an option not being that exhausted yet.
Well, I don't know that I am off much more help on this topic in general. I watched it so intensely for a couple months so its still got my interest. At the very least, guessing all the talks cab start again after klp is released!
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rxnelson said:
So where is that app list?
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I'll do this for you later today. Like I was saying, I think you are Not crazy :highfive: