Screenflickering RMA? - Asus Eee Pad Transformer Prime

Hi
I've had my Transformer Prime a few month and lately I've been experience some screenflickering.
I was in contact with ASUS support here in Sweden and ive got a RMA for it.
So, I was wonder does anyone else have the same flickering? Have you taking for RMA? How long did it take and did they fix it?
To clarify what I mean with flickering I've med a recording of it, and this time it was a small one, usually they take up half of the screen.
youtube.com/watch?v=EXTNw_kCDNw&hd=1

I had that happen once after using the youtube app.
I rebooted and it fixed it.
I did a factory reset and have never had the problem again.

phree1 said:
I had that happen once after using the youtube app.
I rebooted and it fixed it.
I did a factory reset and have never had the problem again.
Click to expand...
Click to collapse
Yeah, a reboot usually fix it, and I've made several resets, but they still keep occurring.
What I'm most worried about is that the Asus technician guy will say "There is nothing wrong with it" and charge me for the whole process :S

I used to have this problem, but after the latest update it no longer happen
Sent from my Transformer Prime TF201 using XDA Premium HD a

Christopher-Swe said:
Hi
I've had my Transformer Prime a few month and lately I've been experience some screenflickering.
I was in contact with ASUS support here in Sweden and ive got a RMA for it.
So, I was wonder does anyone else have the same flickering? Have you taking for RMA? How long did it take and did they fix it?
To clarify what I mean with flickering I've med a recording of it, and this time it was a small one, usually they take up half of the screen.
youtube.com/watch?v=EXTNw_kCDNw&hd=1
Click to expand...
Click to collapse
Yes, known issue. I've only experienced it something like 2 times after some extraordinarily heavy usage though. Haven't seen it at all on update .21, and have only had the entire screen flicker white once for Dark Meadow.
Wait out the next update which should be here very soon, see if it doesn't help. If not, I don't know what to say other than try another product/brand because you just never know what'll happen with this one.

buxtahuda said:
Yes, known issue. I've only experienced it something like 2 times after some extraordinarily heavy usage though. Haven't seen it at all on update .21, and have only had the entire screen flicker white once for Dark Meadow.
Wait out the next update which should be here very soon, see if it doesn't help. If not, I don't know what to say other than try another product/brand because you just never know what'll happen with this one.
Click to expand...
Click to collapse
So it is a software problem?

Christopher-Swe said:
So it is a software problem?
Click to expand...
Click to collapse
Definitely a software problem. .21 was released mostly to address it I think, but the next update (.24?) is also including a new kernel supposedly, so we can hope to see some much larger differences than usual.

buxtahuda said:
Definitely a software problem. .21 was released mostly to address it I think, but the next update (.24?) is also including a new kernel supposedly, so we can hope to see some much larger differences than usual.
Click to expand...
Click to collapse
Just in case I did send in my Transformer Prime.
However, the curios thing is; according to UPS it was returned on delivery ? :S
So either they just returned it or they had a new one ready?
Location----------------Date------------Local Time--Activity
Brno, Czech Republic----05/11/2012------9:25 A.M. Returned to shipper
------------------------05/11/2012------8:23 A.M. Out For Delivery
------------------------05/11/2012------8:15 A.M. Arrival Scan
Vienna, Austria----------05/11/2012------6:15 A.M. Departure Scan
------------------------05/11/2012----- 5:15 A.M. Arrival Scan
Koeln, Germany---------05/11/2012------3:59 A.M. Departure Scan
Koeln, Germany---------05/10/2012------11:41 P.M. Arrival Scan
Malmo Sturup, Sweden--05/10/2012------10:20 P.M. Departure Scan

Related

Gamestop return policy?

Anyone know what the return policy for gamestop is? Tablet purchased on friday, opened today (Sunday). Experiencing horrible bugs and overall unhappy with the device ... at this point I would prefer a full refund. Much rather wait for the "nexus tablet" which will most likely beat this tablet in every way possible both hardware and software wise.
Exchange only.
Sent from my Transformer Prime TF201 using xda premium
As far as I know, if you open it you're not getting a refund.
Exchange only IMO is stupid. Its a faulty product in my eyes , and no exchange will fix it. How else would u know this without opening it
Throw it on craigslist, you will get atleast full money back and maybe even a profit.
Sent from my Galaxy S2
Put it on eBay or CL. What you're considering faulty others seem fine with.
I wonder if i can melt the plastic wrap back on... technically it was already opened when they installed stuff on it in store ...
chris61292 said:
Anyone know what the return policy for gamestop is? Tablet purchased on friday, opened today (Sunday). Experiencing horrible bugs and overall unhappy with the device ... at this point I would prefer a full refund. Much rather wait for the "nexus tablet" which will most likely beat this tablet in every way possible both hardware and software wise.
Click to expand...
Click to collapse
I just got home with my ATP/dock and turned it on to make some video's to upload to youtube and post here. I installed the update.
With over half a battery charge left it restarted out of nowhere. I said uhhhh ok. Then I started to play Riptide GP and it stutters every now and then for about 2 to 3 seconds....WTF. I'm currently on hold with the manager who is pissed off at me, trying to see what he can do about a refund. I've only had this thing for about an hour.
Is anyone else experiencing stuttering in Riptide GP and random restarts?
skygunner27 said:
I just got home with my ATP/dock and turned it on to make some video's to upload to youtube and post here. I installed the update.
With over half a battery charge left it restarted out of nowhere. I said uhhhh ok. Then I started to play Riptide GP and it stutters every now and then for about 2 to 3 seconds....WTF. I'm currently on hold with the manager who is pissed off at me, trying to see what he can do about a refund. I've only had this thing for about an hour.
Is anyone else experiencing stuttering in Riptide GP and random restarts?
Click to expand...
Click to collapse
If you can get a refund let me know, so i have some leverage to return this POS
Wifi problems, light leaking, freezes ... etc
It took me less than five seconds to find the Gamestop return policy on their web site, so why are you asking this question? Do you want someone to make it all better?
Bye.
chris61292 said:
If you can get a refund let me know, so i have some leverage to return this POS
Wifi problems, light leaking, freezes ... etc
Click to expand...
Click to collapse
The manager said the best he could do is give me a call tomorrow. I'm about to leave to go to the store and get my money back. Hopefully someone will post some good advice soon to fix the problems I'm having. Aesthetically my unit is perfect
Sent from my iPad 2
skygunner27 said:
The manager said the best he could do is give me a call tomorrow. I'm about to leave to go to the store and get my money back. Hopefully someone will post some good advice soon to fix the problems I'm having. Aesthetically my unit is perfect
Sent from my iPad 2
Click to expand...
Click to collapse
What problems are you having? I haven't got my prime in yet, but I had an original transformer and a xoom so pretty comfortable with honeycomb, I might be able to help you out.
Sent from my Galaxy S2
skygunner27 said:
I just got home with my ATP/dock and turned it on to make some video's to upload to youtube and post here. I installed the update.
With over half a battery charge left it restarted out of nowhere. I said uhhhh ok. Then I started to play Riptide GP and it stutters every now and then for about 2 to 3 seconds....WTF. I'm currently on hold with the manager who is pissed off at me, trying to see what he can do about a refund. I've only had this thing for about an hour.
Is anyone else experiencing stuttering in Riptide GP and random restarts?
Click to expand...
Click to collapse
You definitely have a dud. No random restarts, and riptide/shadowgun run great on mine. I would expect a new unit from them. Amazon didn't hesitate to set me up with a replacement order for my screen problems.
tbns said:
You definitely have a dud. No random restarts, and riptide/shadowgun run great on mine. I would expect a new unit from them. Amazon didn't hesitate to set me up with a replacement order for my screen problems.
Click to expand...
Click to collapse
Thanks I'm leaving now to try and return it. I opened the other 2 units that had their own defects so there's no other units available for exchange.
http://google.com/search?q=gamestop+return+policy
Yes, Gamestop doesn't have a refund policy per se. That said, its policy is geared to the items it sells, which are mostly software. Hardware is an exception. If you have a defective product and you return it within a few days, you have the right to an IMMEDIATE exchange. If they don't have stock on hand. You have the right to demand a refund.
There are two ways to do this. You can go back on their busiest returns day of the year (either tomorrow the 26th or the 2nd), and make a scene. Refuse to budge until you are satisfied.
If you aren't the confrontational type, which is totally understandable, then whip out your phone and get the whole interaction on video. Get the manager's name and his statement recorded. Make sure it's date stamped. Post it on Vimeo or Youtube. This will be your indelible proof of "a reasonable attempt to return a defective product," if it goes to arbitration. Next, contact your credit card company and dispute the charge. Then, go buy at some place else.
I do not recommend palming your problem child off on some other unwitting buyer. You already have your Xmas messed up. You don't want to ruin Xmas for somebody else. Bad karma and all that.
skygunner27 said:
Thanks I'm leaving now to try and return it. I opened the other 2 units that had their own defects so there's no other units available for exchange.
Click to expand...
Click to collapse
I think gamestop is closed today as it is Christmas, might wanna try to return it tomorrow.
Sent from my Galaxy S2
Thanks I'm going to give it a go. It's time to put on my game face
i'm exchanging mine after having lag with the keyboard, light bleed (on the boot screen, but not seen during normal use), and weird issues with the screen flickering and doing this shifting thing up and down. Yesterday, all of a sudden when I would press the shift key on the keyboard, I would hear a hissing noise out of the speaker. Happened three times. Since the store I purchased it from is almost 2 hours away, I am waiting for a call back from the manager to see if they can order me a replacement and have it shipped to the non-tablet Game top where I live.
ravizzle said:
I think gamestop is closed today as it is Christmas, might wanna try to return it tomorrow.
Sent from my Galaxy S2
Click to expand...
Click to collapse
The manager opened for 4 hours today to catch up on inventory and to hand out prime reserves. I was able to return it.
skygunner27 said:
The manager opened for 4 hours today to catch up on inventory and to hand out prime reserves. I was able to return it.
Click to expand...
Click to collapse
Well congrats and I hope you have fun with your iPad 2. Have a great life!

[Confirm] 8.8.3.29 Fixes Touch Screen Deadzone

Hello,
Just got mine and I am mostly happy with it but have found an issue with the touch screen having a dead zone.
Mine was shipped with 8.8.3.27 which was not rootable so I started playing with my device and found a huge dead zone area that effected all applications. This has made me want to return my device but I said .29 has been knocking let me see if this fixes it and before I post on XDA.
After updating to 8.8.3.29 the dead zone went away and the only thing it can be was the update or the reboot. I should have rebooted first but I applied the update.
The dead zone when held horizontal was at the top right if holding in portrait mode the dead zone is still there and was above the clock on right hand side about 25% of the way up.
The app I used was "Multitouch Visual Tester" and would like someone to confirm as not only did this seem to fix my dead zone but the touch screen is a bit more responsive now.
1wayjonny said:
Hello,
Just got mine and I am mostly happy with it but have found an issue with the touch screen having a dead zone.
Mine was shipped with 8.8.3.28 which was not rootable so I started playing with my device and found a huge dead zone area that effected all applications. This has made me want to return my device but I said .29 has been knocking let me see if this fixes it and before I post on XDA.
After updating to 8.8.3.29 the dead zone went away and the only thing it can be was the update or the reboot. I should have rebooted first but I applied the update.
The dead zone when held horizontal was at the top right if holding in portrait mode the dead zone is still there and was above the clock on right hand side about 25% of the way up.
The app I used was "Multitouch Visual Tester" and would like someone to confirm as not only did this seem to fix my dead zone but the touch screen is a bit more responsive now.
Click to expand...
Click to collapse
8.8.3.28? I haven't seen that build til now. Where did you buy that TP from?
Mine is on the .27 and doesn't show an update to .29. Is there a way to manually update it?
I will try that app out and let you know if it makes touch more responsive for me.
"Multitouch Visual Tester"
doeboy1984 said:
Mine is on the .27 and doesn't show an update to .29. Is there a way to manually update it?
Click to expand...
Click to collapse
mine is on ,29 after I updated the first day I got it on 12/22. you can manually "Check" to see if there's an update. go to settings, then about tablet, then system updates. once in there, press tab that says check for update. I check on a daily basis to see if anything new pops up. don't want to wait till prime finally decides to tell me there's one..lol
I'm having similar problem, but I'm already on .29. Trying that app right now.
Sent from my Transformer Prime TF201 using Tapatalk
Where can I find this app? Not in the Market and a Google search turned up nothing.
Thanks in advance.
Sent from my Transformer Prime TF201 using Tapatalk
demandarin said:
mine is on ,29 after I updated the first day I got it on 12/22. you can manually "Check" to see if there's an update. go to settings, then about tablet, then system updates. once in there, press tab that says check for update. I check on a daily basis to see if anything new pops up. don't want to wait till prime finally decides to tell me there's one..lol
Click to expand...
Click to collapse
I understand that, i have been trying to do that, but it see's no update. So I am stuck on the .27, O'well. I am going to try and return it here in a week or so and get another one and hope I get a later batch then when this one was made.
You can manually update to .29 go to Asus support down the newest update and unzip it then drag the files to your SD card stick it in the prime and a notification should pop up to update.
Its pretty simple if the card don't read reboot the prime and it should work.
Sent from my HTC Sensation using XDA App
My prime is also on .29
Found the app on google. Trying it out now.
Btw confirm all 10 fingers is working
Sent from my HTC Sensation using XDA App
czm2000 said:
I'm having similar problem, but I'm already on .29. Trying that app right now.
Sent from my Transformer Prime TF201 using Tapatalk
Click to expand...
Click to collapse
czm2000 said:
Where can I find this app? Not in the Market and a Google search turned up nothing.
Thanks in advance.
Sent from my Transformer Prime TF201 using Tapatalk
Click to expand...
Click to collapse
that app just tests the screen to make sure it registers mulitouch. it fixes nothing..lol that guy was say updating to. 29 fixed his deadzone. not the app. he just used app to confirm it was fixed. I got the mulitouch and prime registers 10 point mulitouch everywhere on screen.
---------- Post added at 10:41 PM ---------- Previous post was at 10:37 PM ----------
doeboy1984 said:
I understand that, i have been trying to do that, but it see's no update. So I am stuck on the .27, O'well. I am going to try and return it here in a week or so and get another one and hope I get a later batch then when this one was made.
Click to expand...
Click to collapse
that's very strange you on an older version and your prime hasn't prompted you to update through OTA. almost everyone I seen here got prompted almost immediately.
Hol up, lol you might have the version that can be rooted with RazorClaw. give it a shot n see what happens. worse case scenario is that it tells you. an error that it can't be rooted with razorclaw.
unknown_owner said:
8.8.3.28? I haven't seen that build til now. Where did you buy that TP from?
Click to expand...
Click to collapse
Sorry, i meant .27 updated first post.
demandarin said:
that app just tests the screen to make sure it registers mulitouch. it fixes nothing..lol that guy was say updating to. 29 fixed his deadzone. not the app. he just used app to confirm it was fixed. I got the mulitouch and prime registers 10 point mulitouch everywhere on screen.
Click to expand...
Click to collapse
Correct i am looking for someone still on .27 to see if the deadzone exist.
I found it just with one finger dragging it back and forth, like i said it rather went away with update or the reboot.
demandarin said:
that app just tests the screen to make sure it registers mulitouch. it fixes nothing..lol that guy was say updating to. 29 fixed his deadzone. not the app. he just used app to confirm it was fixed. I got the mulitouch and prime registers 10 point mulitouch everywhere on screen.
Click to expand...
Click to collapse
Man, glad you got to it, I was reading the thread wondering why two people thought the app fixed, it. he never said that. Needless to say I am gonna test the crap out of mine when I get it after all the BS I had to deal with.. Still 4 days to go... sigh.
I see. I missunderstood the OP.
Sent from my Transformer Prime TF201 using Tapatalk
I'm on 27 and I'm all good....
mrokeefe said:
I'm on 27 and I'm all good....
Click to expand...
Click to collapse
Thank you, it must have been a fluke. If anyone else gets dead zones chime in.
I've been having this issue myself. I have updated to .29 and still no help. After using Multitouch test, I noticed a few dead areas in the top left area below the Asus logo. Tried eveything I could to fix the issue. I noticed after browsing the web for a while, the whole area below the Asus logo (about 2 inches by 2 inches) would become unresponsive. If I hit the power button and unlocked the unit, that dead area would go away. I've already contacted Asus for an RMA and will ship it tomorrow. I would have taken it back to Gamestop but it doesn't look like I could get my hands on another one for a while anyways.

Constantly Restarting

My prime reboots at least 3 or 4 times a day, whether it's browsing the web, using google maps, or using any of the other apps. It stalls, then restarts. It's running ICS.
I really like the Prime, had no defects, but I'm going to have to return it because this is totally unacceptable. Is anyone else having this issue?
http://forum.xda-developers.com/showthread.php?t=1437392
Sent from my Galaxy Nexus using Tapatalk
have you received the update that came out yesterday?
tdrussell said:
have you received the update that came out yesterday?
Click to expand...
Click to collapse
It's updating as I type. I'll give it 24 hrs more use, otherwise it's going back.
spuddyxd said:
It's updating as I type. I'll give it 24 hrs more use, otherwise it's going back.
Click to expand...
Click to collapse
You should probably do a factory reset to take apps out of the equation.
tdrussell said:
You should probably do a factory reset to take apps out of the equation.
Click to expand...
Click to collapse
So after using it for a couple of hours, I'm still getting multiple random restarts with the latest update I'll do a factory reset anyway before I bring it back, but quite honestly why should I have to my spend time trying to work out what works and what doesn't? if I can't use the device for its intended purpose, I can't see any sense in keeping it.
It's really a shame, I wanted to like the TP, on paper it has everything I was looking for in a tablet. The reality though is it doesn't live up to expectations. Random restarts are just not acceptable when you're trying to compete with the iPad, it's not good enough.
I was in the same boat and the update yesterday did not help.
There's another update floating around that was sent out by an Asus tech to try out. I installed that one last night, too and have not had any problems since then.
I think the light is at the end of the tunnel!
Why create a new thread for a subject that has an Official ASUS thread at the very top of this General forum.
http://forum.xda-developers.com/showthread.php?t=1449992
Please read before posting in future. Lets try to keep the forum as neat and tidy as possible.
nerdninja said:
I was in the same boat and the update yesterday did not help.
There's another update floating around that was sent out by an Asus tech to try out. I installed that one last night, too and have not had any problems since then.
I think the light is at the end of the tunnel!
Click to expand...
Click to collapse
Which update?
@Mods, last post

Why Can't ASUS Just Gives Us Back the .11 Firmware?

I rarely start new threads here on XDA, but I thought this topic was deserving of having its own thread.
Many of us who had perfectly working Primes have had our units seriously screwed up by ASUS' .13 firmware update. Whether it's the sleep of death, ridiculous battery drain, or both, many of our tablets have went from working great to being borderline useless. It's as if many of our Primes were sacrificed to fix a few other Primes that had freezing problems that we never had.
With that said, I don't see why we should have to wait for weeks while Asus works on a fix for their last "fix" that caused these problems in the first place, when there is a perfectly good firmware already written that works great for most users. Why can't ASUS just give us the option to go back to the .11 firmware while they continue working on newer firmware? Why is this so hard? Am I missing something?
Firmware Archive on Asus Web site...
nyijedi said:
Why can't ASUS just give us the option to go back to the .11 firmware while they continue working on newer firmware? Why is this so hard? Am I missing something?
Click to expand...
Click to collapse
I could be wrong, but as far as I can see, various firmware versions are available for download from the Asus website - at least, they are from the UK website (which includes US-centric firmware): http://uk.asus.com/Eee/Eee_Pad/Eee_Pad_Transformer_Prime_TF201/#download
<Checks>
Yup, the global Asus web site has them too. There are other resources other than just XDA Developers, you know! ;-)
HTH
bruisah said:
I could be wrong, but as far as I can see, various firmware versions are available for download from the Asus website - at least, they are from the UK website (which includes US-centric firmware): http://uk.asus.com/Eee/Eee_Pad/Eee_Pad_Transformer_Prime_TF201/#download
<Checks>
Yup, the global Asus web site has them too. There are other resources other than just XDA Developers, you know! ;-)
HTH
Click to expand...
Click to collapse
Yes, but manual update will not allow you to downgrade firmware to an earlier version...
Crap! I'm in the same boat.
I would love to revert back to .11
Battery drain is just too much to ignore.
Revert Firmware
As much as I hate the battery drain at this point the Reboots and Sleep of Death ARE KILLING ME.
.11 had a Perfectly working Prime. WIFI, BT everything great (well GPS didn't work but expected that..) No reboots etc.. Loved my prime... Update to .13 Firmware and Have the sleep of death, random reboots... going on 10+ reboots in 10 hours since updating this morning...
This sucks.
Please Please PLEASE give me a way to revert to .11
Be patient and the roms will come...
Sent from my Galaxy Nexus using xda premium
To be honest at this point I just wish they would give us our money back this product is a bust too many quality control issues.
the only way you'll get your money back is if you bought it from asus directly, but if you bought it at a retail store, you have to go back to a retail store.
however, im sure you know you can send it to rma and you'll get back it back fixed in a few weeks. sorry
In theory if someone could figure out where misc_version was stored then maybe someone with more brains than me could write a script to change this to a lower version allowing downgrade.
I may be barking up the wrong tree of course.
I had issues after an earlier firmware upgrade and a factory reset fixed it. I suggest trying that before investigating returns, downgrades or RMA's.
banderling said:
I had issues after an earlier firmware upgrade and a factory reset fixed it. I suggest trying that before investigating returns, downgrades or RMA's.
Click to expand...
Click to collapse
This.
Factory resets have fixed a TON of problems I've had with my prime. I do it after every ota now lol.
Sent from my Transformer Prime TF201 using Tapatalk
This was the last straw for me. I'm stuck with the Prime, but I will ABSOLUTELY NEVER BUY ANOTHER ASUS PRODUCT EVER AGAIN. They're an awful, awful company.
Edit: Also, it's ridiculous to be expected to do a full reset after every OTA update, especially when Asus releases one every other week to try and fix problems they created with the previous OTA update.
Sent from my Galaxy Nexus using xda premium
Yep, I have said it a few times already in other threads, give us back our . 11
I would just be patient for a few days... wait for some unofficially, official news on the manufacturer's end, and we'll hopefully receive another update that could resolve the newly presented issues.
Sent from the last remaining Prime; Leader of the Autopads.
Reignzone said:
I would just be patient for a few days... wait for some unofficially, official news on the manufacturer's end, and we'll hopefully receive another update that could resolve the newly presented issues.
Sent from the last remaining Prime; Leader of the Autopads.
Click to expand...
Click to collapse
it was tweaked to account for processor clock differences in the Primes experiencing ICS lockup issue unless they allow us to somehow roll back to 1.11 this isn't happening anytime soon.
Im with the thought of the factory reset and installing apps one at a time. Im updated to the latest nd havent had any issues save the youtube thing that started before the update. Ive had apps crash to home screen and either ditched them or reinstalled. No battery problems here. What I noted after the update was fewer app crashes, better (not stronger) wifi preformance and the noise line that was popping through the screen every now and then hasnt happened since. Im thinking a great deal of issues are apps that are not optomized with ICS.
Sent from my Transformer Prime TF201
rand4ll said:
Yes, but manual update will not allow you to downgrade firmware to an earlier version...
Click to expand...
Click to collapse
Ah. Fair point.
When I took my TF201 to the Asus service centre here in Hong Kong (yes they are Asus, not a contractor) I asked if they could roll me back to Honeycomb. Their answer was cannot. Only at the factory!
They are keeping the bootloader secure.
Is .13 so bad? Some of us in eu with constant reboots can't wait.
Sent from my Transformer Prime TF201 using XDA Premium App
nyijedi said:
This was the last straw for me. I'm stuck with the Prime, but I will ABSOLUTELY NEVER BUY ANOTHER ASUS PRODUCT EVER AGAIN. They're an awful, awful company.
Edit: Also, it's ridiculous to be expected to do a full reset after every OTA update, especially when Asus releases one every other week to try and fix problems they created with the previous OTA update.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
I felt a bit like that when they had a go at me on facebook, for what one of there main stockist told me. I'm so close to sending my paper weight back and waiting for something else.... not an ipad 3... hahaha
Sent from my Transformer Prime TF201 using XDA Premium App

GPS Kit Issues

This might be a duplicate thread, i looked but didnt see one... anyways....
got my dongle today. nothing but problems. i had 5 random reboots in the little over 30 minutes that i had the dongle attached. There was also a HUGE reduction in overall performance. The weirdest thing is that it kept getting stuck in landscape mode after the dongle was removed. I had to reboot to get it back to portrait. Also drained over 20% of my battery in those 30 minutes.
the GPS did work extremely well though.
Has anyone had any of these issues?
You running latest firmware .21?
Sent from my Transformer Prime TF201 using XDA Premium HD app
he must be or else the dongle wouldnt work. i would highly doubt the dongle is causing reboots. cant really see any reason why it would. i havent had any of those issues. device performs just fine with dongle on or off.
I'd say op best bet is to reboot. cut power off n leave off for a few seconds then cut power back on and see how things act. if things still acting funny, try a soft reset. you do this by putting a paperclip in the little hole underneath the memory card slot. you will see the prime reset and reboot. then try dongle and everything else then.
Duh, my bad I totally forgot about that
Sent from my Transformer Prime TF201 using XDA Premium HD app
sweet. doing the reset seems to have fixed everything. cant wait to try it out on my hour long drive to work in the morning. thank guys
JayRBytheway said:
sweet. doing the reset seems to have fixed everything. cant wait to try it out on my hour long drive to work in the morning. thank guys
Click to expand...
Click to collapse
Good luck, hope mine gets here tomorrow....I hope it does well for road trips
Sent from my Transformer Prime TF201 using XDA Premium HD app
dude6595 said:
Good luck, hope mine gets here tomorrow....I hope it does well for road trips
Sent from my Transformer Prime TF201 using XDA Premium HD app
Click to expand...
Click to collapse
I'm about to go on a road trip this Sunday about an 8 to 10 hour drive. I'll keep my GPS dongle on the whole time... See how long my tablet lasts and how well the GPS dongle performs. I'll record it on video and report back on my thread.
Sent from my PC36100 using Tapatalk
Did you soft-reset with the dongle attached? I'm about to go home from work and hope mine is there when I get there.
demandarin said:
I'd say op best bet is to reboot. cut power off n leave off for a few seconds then cut power back on and see how things act. if things still acting funny, try a soft reset. you do this by putting a paperclip in the little hole underneath the memory card slot. you will see the prime reset and reboot. then try dongle and everything else then.
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I'm sorry, induldge my ignorance, but I thought that the 2 reboot methods were different ways of doing the same thing.
Bob
JayRBytheway said:
sweet. doing the reset seems to have fixed everything. cant wait to try it out on my hour long drive to work in the morning. thank guys
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Glad it seems to work so far. Alot of times, a reset will clear up any software mishaps that happen. Same as with installing some apps. They usually tell you that if you experience issues, try rebooting/reseting to clear issue up. The device restarts with the program or whatever more settled in.
theandies said:
Did you soft-reset with the dongle attached? I'm about to go home from work and hope mine is there when I get there.
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It really shouldn't matter. I guess you could try it with it on but probably won't make a difference.
robertg9 said:
I'm sorry, induldge my ignorance, but I thought that the 2 reboot methods were different ways of doing the same thing.
Bob
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Kinda/sorta..lol. soft reset is a more drastic reboot, IMO. its usually used if the prime freezes up or starts acting up alot. You even have another kind that I believe is called a cold boot or a hard boot or something. That involves holding power button and volume down at the same time(while power is still on, I believe) until prime reboots. Then keep hold it until you see some lettering across the top of the screen. Then let go. Then it'll say device will reset/reboot if nothing is pressed within a few seconds.
I always do it in order if the previous one didn't work or fix problem. A regular reboot(power off then on again), then a soft reset, then a cold/hard boot.
How long did it take to receive the dongle?
I signed up for the free dongle almost a month ago and still have yet to receive it, and my ASUS account shows only that my request has been submitted... How long did it take you to receive this dongle?
UPDATE: I still have yet to receive this...
edw00rd said:
I signed up for the free dongle almost a month ago and still have yet to receive it, and my ASUS account shows only that my request has been submitted... How long did it take you to receive this dongle?
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Then you submitted it 10 days ahead of its actual release, you should really only be counting from the 16th. That means it's only been 7 business days since the dongle has been shipping. That's not much.
Plus it seems to me that everyone who registered early seems to be in the same boat. I ordered 4/17 and am also in the same boat; something makes me think they're going to try and deny it or something since I listed the date I actually received the Prime in the mail as the purchase date. Not really, lol, I'm sure I'll get it, just wish it would hurry up >.>
On the 30th (1st for me) is when everyone should start making a real fuss. 10 business days is plenty of time to get something like this shipped out.
buxtahuda said:
On the 30th (1st for me) is when everyone should start making a real fuss. 10 business days is plenty of time to get something like this shipped out.
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I submitted mine on the 16th still saying being processed !!
I will be very surprised if they do ship out by the 30th. Asus yet again proves they could not arrange a piss up in a brewery.
They should not have announced etc untill they was in position to deliver. Seems 99% of people who have got them are American, haven't heard one person from UK say they have shipped status yet alone received it
Got my kit today. I'm just posting to let everyone know that I won't be using it. One, because I'm too classy to have a gigantic police-wannabe console in my car as a GPS unit. And two, because I'm not hippy enough to aimlessly explore woods and essentially emulate homeless people in a park.
flub said:
I submitted mine on the 16th still saying being processed !!
I will be very surprised if they do ship out by the 30th. Asus yet again proves they could not arrange a piss up in a brewery.
They should not have announced etc untill they was in position to deliver. Seems 99% of people who have got them are American, haven't heard one person from UK say they have shipped status yet alone received it
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Click to collapse
The main problem is your location. When the boat leaves China, first it has to navigate past the troubled waters by the Koreas and Indonisia. Once clear of that, it will wait for a Naval ship to be near it in case of Pirates by Somalia. Once clear of that, it has to time it's trip around the African Cape with good weather....Once past that...again wait for Naval protection as it goes up the Abrian sea, thru the Suez Canal. After it clears the Suez, it again has to be careful of the flareups in the Mid-East. After it clears all that, it's clear sailing (or steaming) to England. However, once it gets there, it is again delayed because it has to wait for a slot to clear in port since all the slots are taken up with ships unloading parts and equipment for the Olympics. But first, Perishable food comes first.
Hope this helps explain the difficulty you have.
Bob
rorytmeadows said:
Got my kit today. I'm just posting to let everyone know that I won't be using it. One, because I'm too classy to have a gigantic police-wannabe console in my car as a GPS unit. And two, because I'm not hippy enough to aimlessly explore woods and essentially emulate homeless people in a park.
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Well aren't you special. Thanks for sharing.
JayRBytheway said:
This might be a duplicate thread, i looked but didnt see one... anyways....
got my dongle today. nothing but problems. i had 5 random reboots in the little over 30 minutes that i had the dongle attached. There was also a HUGE reduction in overall performance. The weirdest thing is that it kept getting stuck in landscape mode after the dongle was removed. I had to reboot to get it back to portrait. Also drained over 20% of my battery in those 30 minutes.
the GPS did work extremely well though.
Has anyone had any of these issues?
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I've also had a series of reboots with the dongle, often while the tablet idle and the screen off. A hard reboot didn't help. I'll try a soft reset with the dongle on.
robertg9 said:
The main problem is your location. When the boat leaves China, first it has to navigate past the troubled waters by the Koreas and Indonisia. Once clear of that, it will wait for a Naval ship to be near it in case of Pirates by Somalia. Once clear of that, it has to time it's trip around the African Cape with good weather....Once past that...again wait for Naval protection as it goes up the Abrian sea, thru the Suez Canal. After it clears the Suez, it again has to be careful of the flareups in the Mid-East. After it clears all that, it's clear sailing (or steaming) to England. However, once it gets there, it is again delayed because it has to wait for a slot to clear in port since all the slots are taken up with ships unloading parts and equipment for the Olympics. But first, Perishable food comes first.
Hope this helps explain the difficulty you have.
Bob
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What a Patronising post
I am 45 years old not 5
Like I said They should not have announced etc untill they was in position to deliver
A soft reset didn't solve the reboot issue for me. Whenever the dongle is in, my tablet is liable to reboot, whether it's actively working or idle. Reboots appear to be independent of power mode and whether satellite location service is on or off.
I noticed early on that it also wasn't autorotating, but I think only before the first reboot. I didn't notice any extraordinary battery drain, although I didn't have it on for all that long.
Sent from my Transformer Prime TF201 using XDA
I just got my dongle today but sadly it doesn't seem to be hardly doing anything. It took around a minute or two before it got a lock and it still only got a few of em.
Its not rebooting or anything from what I've seen. Gonna reboot it again and let it settle to see if it does better.

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