Hi,
I have a weird problem when I press Y on the keyboard/dock I got Z and when I press Z I got Y
Is this a Android issue or hardware?
I am getting confused.
Sounds like it's possibly in German mode somehow. German keyboards have Y and Z switched... unfortunately I don't know how to fix that
Hi,
I had this issue, too while using the android keyboard instead the Asus-Keyboard. Try switching to the Asus Version.
Number Keys didnt work for me either while on android keyboard. Hope it helps!
Sent from my Transformer Prime TF201 using Tapatalk
Funny: I am German (Y=Z) and when I activate Android-Keyboard it changes to US Layout
Gesendet von meinem Transformer Prime TF201 mit Tapatalk
You think you have problems, when I connect my dock and tablet together I can only use the top row of keys (wifi on/off, bluetooth on/off etc). The rest of the keyboard works around 3% of the time, which only happens after a lot of hard resetting and disconnecting/reconnecting dock.
Sometimes the battery charge shows at 0% even though it is fully charged and likewise only 50% of the time does the SD card slot work.
When I have the keyboard working for that period it seems to be working fine no y and z swap.
DanteEx said:
You think you have problems, when I connect my dock and tablet together I can only use the top row of keys (wifi on/off, bluetooth on/off etc). The rest of the keyboard works around 3% of the time, which only happens after a lot of hard resetting and disconnecting/reconnecting dock.
Sometimes the battery charge shows at 0% even though it is fully charged and likewise only 50% of the time does the SD card slot work.
When I have the keyboard working for that period it seems to be working fine no y and z swap.
Click to expand...
Click to collapse
I have the exact same problems you're describing. On top of that, I accidentally ordered two docks from two different places; NewEgg and Abes of Maine, and they both have the issue. I'm starting to think there's an issue with the tablet itself.
I called Asus and they gave me an RMA number so I can ship all three things for repair. Hoping for the best, I'll miss using my prime in between then though...
ASUS is really dropping the ball on this. This apparently has been a known problem and they refuse to do anything about it. I'm having the same problem as well. I thought it was the keyboard at first so i got it exchanged but same problem with the new one. I think it's the tablet. BUT i don't think it's a defective tablet. I think it's a software problem as many many people are having docking issues. They will have to update the software to fix it.
Related
I'm hesitant to start this thread because I love my Prime and don't want to see another flame/hate thread started. This is by no means a deal-breaker for me; everything else works great except GPS (which I don't care about, but don't mention that to the folks in the GPS thread)... anyway...
My Prime seems to occasionally lock up completely if I dock or un-dock it while it's "doing something". Most recently, it was launching the stock browser from a URL in Reader. I waited awhile (maybe a minute), but all the buttons were unresponsive, though the Wifi indicator kept blinking, and I could put it in and out of sleep. Re-docking did nothing. I eventually restarted it via holding the power button. I'm on .33 if that matters.
I've had this happen a couple times before. Anyone else? I'm assuming it's just a weird bug, since most Androids don't have detachable keyboards. Hopefully it can be fixed in an update, but I wondered if others had similar experiences before I opened a support ticket to Asus.
Will test this tomorrow, when my dock comes in. Separately, how much do we want to bet that a certain somebody will claim to have this issue?
Sent from my Transformer Prime TF201 using xda premium
I don't get lockups, but my dock connection seems to come and go. When it's docked, sometimes the dock battery doesn't show, and sometimes the keyboard is unresponsive (top row keys work, others dont).
I have this issue where when you pop the tablet into the dock either:
a) It will not recognise that it is plugged into the dock; OR
b) It will recognise the dock but the keyboard and/or trackpad will not work
It takes several tries of ejecting the tablet and re-inserting it before both work.
Anyone else have this problem?
Have you checked that the contacts on either the dock or the tablet aren't dirty.
I only just got my dock less than an hour ago, so I haven't really tested it extensively. So far, it's been pretty good. The only problem I have is with locking and unlocking capabilities.
The dock has a lock button on the top right, and it works perfectly. However, it won't unlock the tablet.
The workaround to this is to go to settings and uncheck MobileDock Battery Savings Mode under ASUS Customized Settings. This allows the dock to wake up the tablet by pressing any key, which I guess might come at the cost of battery life.
So I suppose I'm looking for a way to lock and unlock the tablet with just that lock key on the tablet, while keeping the Battery Savings mode on. Why put it there if we can't even unlock the tablet without costing battery life?
I'm having the same problem as well. My keyboard doesn't register has connected sometimes and sometimes the battery says zero. all the keys don't work except the top row. the mouse doesn't work. everything is crap so far. they better fix this...
I had the same problem with mine at first. I tried it out with three keyboard docks, all the software updated, tried rooting it/unrooting, factory wiped it, the whole nine yards.
Then I bought another Prime because I finally found a Champagne Gold one and was ready to sell my Grey tablet, and the new one worked perfectly fine with all of the docks.
It's an issue with the tablet. My guess is some flaw with the connectivity of it. Your best bet is to send your tablet it in for repairs from Asus, I'm sending mine out Monday and once it's fixed I'll be posting it on EBay.
MinusTheOh said:
I had the same problem with mine at first. I tried it out with three keyboard docks, all the software updated, tried rooting it/unrooting, factory wiped it, the whole nine yards.
Then I bought another Prime because I finally found a Champagne Gold one and was ready to sell my Grey tablet, and the new one worked perfectly fine with all of the docks.
It's an issue with the tablet. My guess is some flaw with the connectivity of it. Your best bet is to send your tablet it in for repairs from Asus, I'm sending mine out Monday and once it's fixed I'll be posting it on EBay.
Click to expand...
Click to collapse
I am having the same problem with the dock. Like you, i had tried wipe data, manual update through sdcard,factory reset and nothing works.
I was hoping the .13 firmware will solve this problem but i am still waiting for the WW release. Anyone whom updated to the .13 US release can confirm if the dock issue still exists?
I believe that its a firmware issue because "sometimes" by checking and unchecking the Mobiledock battery saving mode, i am able to "wake up" the keyboard. But it will stop working a few minutes later.
As mentioned above, I have found out today that it is the tablet's problem. I've gone in to memoryexpress by where I live and those guys know their stuff. They've seen it before and they said it's something that can't be repaired. So everything with the keyboard problem needs to send it in for repair (receive a new one), or refund/exchange.
I tried my tablet with 3 brand new docks, all with the same problem. I'm glad I had the ipr on my tablet and it covers broken tablets.
I wonder how many people tried connecting their docks without removing the little plastic guards on the bottom of the tablet?
ohwell said:
I wonder how many people tried connecting their docks without removing the little plastic guards on the bottom of the tablet?
Click to expand...
Click to collapse
I don't think people are THAT stupid. The dock doesn't go in without taking it off. But I don't doubt your point there... we do have idiots amongst us
It OFF? there are 3 one on the connector itself and 2 more for the tabs on the end that line it up
ohwell said:
It OFF? there are 3 one on the connector itself and 2 more for the tabs on the end that line it up
Click to expand...
Click to collapse
I don't understand what you mean by 3 on on the connecter :S All I know is that there's covers for all of them and I took them out.
Just added this thread, 'cause I think there aren't enough positive threads.
Got my dock two days ago.
I plugged in my tablet and charger and loaded both of them for a couple of hours.
When they were fully charged, I disconnected the charger and began surfing and watching movies.
The battery of my tablet stayed at 100%, while my dock battery depleted. So I will always have a fully loaded tablet if I decide to disconnect the tablet from my dock. Unless I keep using my TF101 for 16 hours straight without charging (which will someday happen, I betcha! Can't stop using it!!!
I also noticed that when I use the arrow pointer the scrolling direction of the touchpad is inverted. This is IMO very well thought out, because it is the same on a laptop.
I read on different fora that people have problems with their dock and that the dock only kicks in when the tablet battery is at 70%.
Is my dock working differently, because I am running Revolver ROM?
Just a couple of glitches:
When you use the arrow pointer, you can't use pinch-to-zoom anymore.
Sometimes I have a lag while typing, but it doesn't bother me or slow me down. Even in this forum I have minimal lag.
Sometimes the touchpad is not as responsive as I want it to be.
Mouseover isn't working in browser.
Anywayz, apart from a couple of little issues (hopefully solved in ICS), my dock is working perfectly!!
Snipes said:
I plugged in my tablet and charger and loaded both of them for a couple of hours.
When they were fully charged, I disconnected the charger and began surfing and watching movies.
The battery of my tablet stayed at 100%, while my dock battery depleted. So I will always have a fully loaded tablet if I decide to disconnect the tablet from my dock. Unless I keep using my TF101 for 16 hours straight without charging (which will someday happen, I betcha! Can't stop using it!!!
Click to expand...
Click to collapse
I´ve been having my Transformer (+dock) for 10 days now. Before that, I had an Netbook running Windows with an extended battery.
With that I usually had to put it to the charger 3 times a week.
Now, with the Transformer I still had 40% (!!) battery left after one week of normal use.
Snipes said:
I read on different fora that people have problems with their dock and that the dock only kicks in when the tablet battery is at 70%.
Click to expand...
Click to collapse
I think this only applies to the Transformer Prime of which I have had 3.
I am not convinced it is a wise idea to keep the keyboard dock constantly charging the tablet though.
I will be using the tablet without the dock also.
I also charge all my devices when they reach 50%.
only one "problem" with dock I have - the software keayboard i'm using instead of stock one doesn't support ctrl+space locale switch 8) and i cannot find any better combination for it
surely thats not a dock issue, but a software i'm using and I still hope that its author will implement that feature 8)
Snipes said:
Sometimes the touchpad is not as responsive as I want it to be.
Click to expand...
Click to collapse
My touchpad is the same, but I have never liked touchpads so I use a wireless mouse when docked. Makes for an ideal platform.
dm36415 said:
My touchpad is the same, but I have never liked touchpads so I use a wireless mouse when docked. Makes for an ideal platform.
Click to expand...
Click to collapse
I do the same. I was at my local Library yesterday with dock and mouse. Some guy with a Playbook (or similar) kept looking over at me the whole time he was there. I'm pretty sure he knew what I was using and seemed pretty keen on having a look.
I have no issues with mine either. Except that right click works like esc which drives me bonkers on remote desktop. But that's not a dock issue, its an android issue.
Sent from my HTC Incredible S using xda premium
I just got the got 2 days back as well, Mines perfect! I love it, I do have same small qwirks as the OP mentions but it seems well thought through and it shows in use, always having a charged tablet is great feature too!
I should have bought one sooner.
XLerated said:
I have no issues with mine either. Except that right click works like esc which drives me bonkers on remote desktop. But that's not a dock issue, its an android issue.
Sent from my HTC Incredible S using xda premium
Click to expand...
Click to collapse
Yep I got the same issue. Keep logging out of remote desktop....
I finally got around to buying a dock/keyboard and got mine today but I'm seeing some really strange things when using it.
I'm wondering if anybody has a clue what is happening to me.
Sometimes I connect the dock and they keyboard/mouse works perfectly. Other times, only the keyboard works. Sometimes, the mouse begins working after some time (like 30s); sometimes it doesn't work at all. Sometimes I connect the dock and neither the keyboard nor the mouse works.
I thought it may be a short in the connector, but I've seen things that suggest this is not the case. For example, I can press the lock key on the keyboard to lock the tablet, and then when I unlock the keyboard no longer works and its battery shows as empty. Other times, I can lock/unlock it with no problem at all.
I've tried wiggling the dock and stressing it in all directions to see if I can cause it to malfunction but once it works, it works forever until I either remove the dock or lock the tablet.
I normally use SwiftKey Tablet but switched to the asus keyboard hoping it would help, of course it didn't.
So are there any thoughts? wtf is going on with my brand new keyboard?
Also, fwiw, I know there is a mouse on/off key. That is not my problem.
Update: I cleared data on ASUS keyboard and it seems to have solved the problem. Not 100% sure yet but I haven't had any issues since.
I have the same issues. A reboot solves the problem. Factory reset solves the problem. Connecting the dock like 10 times solves the problem.
BUT.....
after a night of standby, the problems re-appear.
I've sent in my prime for RMA for this issues 2 times. 1st time they didn't do anything. Only re-connect some cable that apparently come loose on its own (****ty build quality)
I hope they fix is this time...
Unfortunately, clearing data on asus keyboard was an illusory solution. The problem came back.
I also noticed another issue. Sometimes when the keyboard seems to be functioning properly, it isn't actually charging the tablet. Talk about a weird issue. I noticed that when I'm having issues though, I can force kill the asus keyboard and redock and it works again until the tablet sleeps.
I did a factory reset on the thing, hoping it would help. Of course it didn't. To throw salt in the wounds, I didn't realize my app backup transfer failed so I lost everything. fml.
So anyway, the damn thing works probably 1/15 tries. It's so bad I packed the thing back up in the box and am considering returning it. The keyboards are so hard to find though I am not sure if I can get another.
Please let me know when you get it back from RMA. If they fix it for you I will send mine in.
xxbeanxx said:
Unfortunately, clearing data on asus keyboard was an illusory solution. The problem came back.
I also noticed another issue. Sometimes when the keyboard seems to be functioning properly, it isn't actually charging the tablet. Talk about a weird issue. I noticed that when I'm having issues though, I can force kill the asus keyboard and redock and it works again until the tablet sleeps.
I did a factory reset on the thing, hoping it would help. Of course it didn't. To throw salt in the wounds, I didn't realize my app backup transfer failed so I lost everything. fml.
So anyway, the damn thing works probably 1/15 tries. It's so bad I packed the thing back up in the box and am considering returning it. The keyboards are so hard to find though I am not sure if I can get another.
Please let me know when you get it back from RMA. If they fix it for you I will send mine in.
Click to expand...
Click to collapse
Got it back today. They replaced the mainboard. Going to setup the device tonight and see if the problem is resolved. Second time my mainboard has been replaced...
FFS!!!! Now I have wifi dropping issues!!! I hate Asus!!!!
funfair said:
FFS!!!! Now I have wifi dropping issues!!! I hate Asus!!!!
Click to expand...
Click to collapse
umm...but the keyboard?
Also, my son dropped my prime and cracked the screen so I have to send it in for repair. I'm wondering if I should tell them about the keyboard issue while I'm at it.
You had the mobo on the tab replaced, right? Not the PCB in the keyboard?
xxbeanxx said:
umm...but the keyboard?
Also, my son dropped my prime and cracked the screen so I have to send it in for repair. I'm wondering if I should tell them about the keyboard issue while I'm at it.
You had the mobo on the tab replaced, right? Not the PCB in the keyboard?
Click to expand...
Click to collapse
Keyboard is working fine now.
The RMA only sais that they replaced the motherboard, not the keyboard pcb.
Wifi is working again, had to reset the router (even though all other devices were working fine).
Noticed a new LCD mura though.. so I'm sending it back again and claim my money back.
My dock only connects sometimes, usually after it's been disconnected for a while and i unlock it.
But at times i try to unlock it and it simply won't work at all.
The prime itself has no problem with connectivity it seems, it connects to chargers and to USB for file transfers no problem, it's just the dock it has a problem with.
Also sometimes it'll say it's connected but only the keys will work, not the trackpad or buttons on it.
I have tried 3 docks, one for the tf201 and two for the tf300, all have the same symptom and none offer anything more than a sporadic connection.
Having it charged makes no difference at all.
My prime has been sent back to asus twice now already.
Has anyone had a similar issue?
Running Androwook v2.0, Android 4.2.
I've already asked in the thread and no one has said that they're having anything similar, this problem also was persistent on other versions of android and even on the stock rom.
Any help is appreciated.
I'm having a similar problem. The keyboard randomly stops typing. All I have to do is detach the tablet, and put it back to fix it, but that's very annoying. It happens a lot.
I'm completely stock, and have done a factory reset, but it didn't help.
warlock257 said:
I'm having a similar problem. The keyboard randomly stops typing. All I have to do is detach the tablet, and put it back to fix it, but that's very annoying. It happens a lot.
I'm completely stock, and have done a factory reset, but it didn't help.
Click to expand...
Click to collapse
Yea i'm having the same issue kind of, for me if it's on and i disconnect it and reconnect it it will continue to work, if i leave it off for a bit then it might decide not to work, I've already RMA'd mine twice and i simply can't be bothered doing it again.
My mate has asked me to swap it for his Sony tab, not the xperia Z one the one before it, i might actually do it cos this is just getting to be a joke.
EDIT: Just had a look at the Sony tablet S section and it's like a ghost town, i think i'll be keeping my Prime until i can at least afford to buy another one, i'm getting the HTC One next over the s4, Sammy has burnt it's own bridges by not letting the UK have the octa core version.
As far as the prime is concerned, if i send it off again, I have no idea what condition it'll come back in, plus i'm doubting that it will have ICS on it like it did when i got it back this time.