After manually checking for and downloading the new update something weird happens when the firmware update is actually being installed.
It starts the installation process as usual but about 1/3 of the way through the image changes to an android bot laying down with a red caution symbol glowing. After a few minutes, the tablet reboots and i get a message saying update failed to install.
How do I get passed this?
Same thing happen to me. Now when check for update, show no update available.
Idk how to upgrade now and still keep root bc ota rootkeeper won't work of I side load it to the tab
Sent from my Galaxy S2
Reset?
chizzwhizz said:
After manually checking for and downloading the new update something weird happens when the firmware update is actually being installed.
It starts the installation process as usual but about 1/3 of the way through the image changes to an android bot laying down with a red caution symbol glowing. After a few minutes, the tablet reboots and i get a message saying update failed to install.
How do I get passed this?
Click to expand...
Click to collapse
I'm not an expert. But probably doing reset and check again for update could help. I have just updated to 9.4.2.11 without any problem.
same here, i get a message saying an update is available, then a short message checking for file integrity, the system rebooting,,,,,,the dead android dude!
---------- Post added at 06:44 PM ---------- Previous post was at 06:05 PM ----------
I just factory rest the damn thing, unrooted, wiped everything clean..............and still can't get it to update
So, I'm stuck with the horizontal banding ( even with all the gpu rendering disabled, transitions disabled, setcpu in performance mod etc....very noticeable) very bad wifi performance....30 feet from my router, unusable, can't imagine next summer trying to use it in the back yard!
....tomorrow is the end of my 30 day return period, was hoping i could get it to work before coming to this.
Have to say that this tablet has to be the worst poisoned christmas gift I ever gave the old lady!!!!
What do I do????????? flip a coin and try to change it, get maybe lucky and get a ''usable'' one, or go full metrosexual and get the wife an Ipad?
.11 worse
.11 has made things worse for me. .07 was fine but now I get flashing lines. Still not ad hoc wifi
Same issue here.. oh well...
Related
Twice now in the last 40 minutes since updating to ICS my screen has locked up in a browser and in a game and then restarted itself..... anyone else?
UPDATE:
- Short and sweet so you don't have to read through 30 pages.
- If your Prime has this problem either
A.) Return to store for refund or exchange and pray you get a newer unit without the different hardware/firmware version
B.) Call ASUS RMA it and pray they can finally get something right.
C.) Sit on your hands while you wait to see if ASUS can somehow figure out a magical firmware patch that will play nice with both older and newer Primes..... all the while getting frustrated with a prime that can be used as a paper weight.
I recommend A I found a new prime from HHGregg and it works just fine and I am finally happy again but still pissed at ASUS for this huge quality control blunder.
update 1/31
here is exactly the reason you do not want to rma to Asus.
forum.xda-developers.com/showthread.php?t=1474354
Everything has been running great for me. Maybe try rebooting Prime for a fresh start up. might fix it. mine hasn't locked up or anything.
Mine is locking up non stop. I can't even boot to the home screen most of the time. And when it does it'll lock up after a bit and go into more boot loops
Sent from my Galaxy Nexus using Tapatalk
Were any of you rooted before updating?
Sent from my ADR6400L using Tapatalk
Mines actually running amazingly well perfect transition its like a new tablet... Oh wait lol
Sent from my Transformer Prime TF201 using xda premium
I can say that my TP is also restarting over and over again. I can't get anything done. Just got it in the mail today. Haven't touched it besides firmware updates.
Cmotion said:
Were any of you rooted before updating?
Sent from my ADR6400L using Tapatalk
Click to expand...
Click to collapse
May I wasn't will test further
Mine has been stable. The only FC I got was on engadget on their live feed from the nvidia presentation. Reopened the browser and everything was fine (including the engadget page).
I have been in both gmail and exchange, world of goo, tapatalk, newsrob, reddita, etc... with no problems.
Sent from my Transformer Prime TF201 using Tapatalk
Constant locking and rebooting here. Never rooted.
I've done the factory wipe twice. Still doing it.
This time I wiped and didnt sync with my Google account in case its some data thats being restored thats causing it.
Ive had no problems until the update
I updated to ICS last night and it rebooted at least 6 times in 1 hour. Couldn't take it anymore. I've only had the tablet for a week with no issues before update..Hope Asus didn't release a bad update...that would suck.
Thinking about doing a full data wipe and factory reset. Has anyone already tried this?
Just did it again with no apps loaded or anything. Every 20 minutes or so
I loved this tablet until now. I'm so frustrated
Mine's working OK, a few FCs but no reboots or lockups.
I had made a separate post this AM on this topic; but i have the same issue.
not rooted
never had a reboot or issue till last nights update
it boots and loads, i get in for about 1-5 mins and then it locks up and freezes for 10 seconds and does a quick book loop, then repeat.. over and over.
i have so many apps and settings i am dreading a factory reset, since it hasn't worked for anyone else i will hold off..
any other ideas?
---------- Post added at 03:09 PM ---------- Previous post was at 03:02 PM ----------
was thinking maybe we should get our heads together and see if we have a common app or setting that is causing it.
but people have said they did a factory reset and it didn't fix it with no apps, so i am lost.
---------- Post added at 03:15 PM ---------- Previous post was at 03:09 PM ----------
One clue I may have is that it only happens after the screen is unlocked.. if you leave the screen locked all day it won't reboot.
Once you unlock the screen its like a ticking time bomb. i've tried stopping all running services as well the second i unlock.
same here
same issue here
never rooted
never had issues
once upgraded constant reboots
also noticed google + force close every time.
i guess its not just 1 or 2 people....
hope asus will push another update soon
primetimex said:
---------- Post added at 03:09 PM ---------- Previous post was at 03:02 PM ----------
was thinking maybe we should get our heads together and see if we have a common app or setting that is causing it.
but people have said they did a factory reset and it didn't fix it with no apps, so i am lost.
---------- Post added at 03:15 PM ---------- Previous post was at 03:09 PM ----------
One clue I may have is that it only happens after the screen is unlocked.. if you leave the screen locked all day it won't reboot.
Once you unlock the screen its like a ticking time bomb. i've tried stopping all running services as well the second i unlock.
Click to expand...
Click to collapse
I can't seem to find a common thread among all of my experiments. I've wiped three times now (third time I got the message about upgrading and updating apps again, but it's still doing it), I've tried wiping and not using any Google accounts, I've tried using my Google account but not restoring, I've tried wiping data in all of my apps, I've tried killing all running services. I've removed my microSD card and it still happens. It also happened to me in all of the power modes. Actually, I haven't tried "power saver."
Seems to happen every 15-20 minutes, but I've also had it happen immediately after a reboot.
I wonder if it's due to the rumored overclock. I hope it's not a hardware issue.
Prior to the update I had zero issues with anything, including GPS or wifi.
nerdninja said:
I can't seem to find a common thread among all of my experiments. I've wiped three times now (third time I got the message about upgrading and updating apps again, but it's still doing it), I've tried wiping and not using any Google accounts, I've tried using my Google account but not restoring, I've tried wiping data in all of my apps, I've tried killing all running services. I've removed my microSD card and it still happens. It also happened to me in all of the power modes. Actually, I haven't tried "power saver."
Seems to happen every 15-20 minutes, but I've also had it happen immediately after a reboot.
I wonder if it's due to the rumored overclock. I hope it's not a hardware issue.
Prior to the update I had zero issues with anything, including GPS or wifi.
Click to expand...
Click to collapse
yup i am in the same boat as you and have tried basically everything you have minus the reset. since it doesn't seem to be a solution I am going to hold off.
same thing happening with mine, tried the data wipes and resets. I'm at a loss
Sent from my Galaxy Nexus using Tapatalk
my latest attempt is turn on auto brightness and leave it in powersave mode.. its been up 5 mins.. which is a record today.
Probably due to the update not wiping system. Hopefully when ASUS upload the zip to the support site, you'll be able to sort it out. Could be a few days till that happens though.
primetimex said:
my latest attempt is turn on auto brightness and leave it in powersave mode.. its been up 5 mins.. which is a record today.
Click to expand...
Click to collapse
I'm also trying it in powersave mode and it seems to be running better now. I'm about ten minutes in, currently streaming something in Netflix with no problems.
***And as I was typing that the thing rebooted again. Not tied to the power mode***
Hello all. I've been reading with much dread on the changes to my phone with the Verizon forced OTA update. I really don't care about the extra battery bar, and didn't want to have my battery life wasted by the Verizon Location bloatware. I caught my phone twice trying to install the OTA, and I defered it until tomorrow.
That's when I notice you can "reject" the update. Currently if you go into settings, status, you can then click on reject. It appears the OTA will not install.
Hope this helps,
BOBBY
PS- I have a screen shot but can't post a Photobucket link as a new member yet.
I read on here that it will be forced upon you on Feb. 5.
Don't be afraid...
Nope
I rejected the OTA a couple of times; didn't stop it from installing when I wasn't looking a few days ago.
It really sucks that you can't permanently reject an update if you don't want it.
My son has a DroidX that is bone stock. He doesn't care about mods whatever, his phone is all beat up and he could care less what the wallpaper/icons etc are. He just wants it to work.
When the GB update came out for it, he absolutely DID NOT want it but eventually it installed anyway and his phone has been really messed up ever since (it worked fine before the update)
He has so many apps installed that he really doesn't want to factory reset it ( he doesn't even know where he got half of them) but it is going to have to be reset soon.
MINIATURE-ART said:
Hello all. I've been reading with much dread on the changes to my phone with the Verizon forced OTA update. I really don't care about the extra battery bar, and didn't want to have my battery life wasted by the Verizon Location bloatware. I caught my phone twice trying to install the OTA, and I defered it until tomorrow.
That's when I notice you can "reject" the update. Currently if you go into settings, status, you can then click on reject. It appears the OTA will not install.
Hope this helps,
BOBBY
PS- I have a screen shot but can't post a Photobucket link as a new member yet.
Click to expand...
Click to collapse
My phones actually rejecting it normally. Ive restarted my phone a couple of times and it notifies me that its DL however it just fails to install. I don't want the update right now but i do wonder if that will come back to bite me in the as*
Ever since the update my phone seems to lag just a little bit when scrolling screens in sense. Or has it always been this way and I'm just noticing?
pilot85 said:
My phones actually rejecting it normally. Ive restarted my phone a couple of times and it notifies me that its DL however it just fails to install. I don't want the update right now but i do wonder if that will come back to bite me in the as*
Click to expand...
Click to collapse
You can always save it for later.
The file is called OTAPkg.zip and should be in /cache/fumo. You can just download it and postpone the install then move it out to somewhere where you can always use it at a later date.
I got my Rezound last week and I'm loving it. Right now I'm running stock, however i will be rooting in the foreseeable future. However i noticed a couple of times when i had to Restart my phone that the recent OTA update would DL only to fail to install. I don't want the update as i've heard and seen it reduces battery life. Should i worry my phone is defective? a couple of more days so i can return it and get another one. Would that be wise? thoughts?
You haven't done anything to it? If you haven't just take it to the Verizon store and have them look at it. If they can't get the update on exchange it. There's no reason why it shouldn't accept the update if you haven't done anything afaik.
feralicious said:
You haven't done anything to it? If you haven't just take it to the Verizon store and have them look at it. If they can't get the update on exchange it. There's no reason why it shouldn't accept the update if you haven't done anything afaik.
Click to expand...
Click to collapse
I've not done anything, still running full stock. That's what i was thinking, i don't want this to come back and bite me in the ass. Plus i still have the 14 days to bring it directly to verizon. thanks
I am exeriencing the same thing...happened several times; firmware downloads and nothing happens. I reboot and nothin. The phone is stock. The last time after rebooting, it showed a push air thing in the notificication, and when I clicked it nothin happened...oy.
When I check the status, it just shows a rescent date along with the description of the update...and nothing happens when I click check new.
I sorta want the update so I can get rid of the headphone jack noise...and I feel like if I go to a verizon store, not much will be accomplished...hmmmmm
not2gutta said:
I am exeriencing the same thing...happened several times; firmware downloads and nothing happens. I reboot and nothin. The phone is stock. The last time after rebooting, it showed a push air thing in the notificication, and when I clicked it nothin happened...oy.
When I check the status, it just shows a rescent date along with the description of the update...and nothing happens when I click check new.
I sorta want the update so I can get rid of the headphone jack noise...and I feel like if I go to a verizon store, not much will be accomplished...hmmmmm
Click to expand...
Click to collapse
I went to Verizon today and the guy was able to update my phone. I actually didn't want to but eh. I told him what he did and all he told me was "Check Update" and plug it in the to the charger *which is the way my phone had been when i tried updating* and it began to install.
Hmm still nothing happens when I click check new, tried with it charging and unplugged... Might pop into a store later and see what's up, phone keeps freezing on meh! Have any negative experiences from the update so far? I'm weary of that verizon agent thing running all the time
Sent from my ADR6425LVW using Tapatalk
not2gutta said:
Hmm still nothing happens when I click check new, tried with it charging and unplugged... Might pop into a store later and see what's up, phone keeps freezing on meh! Have any negative experiences from the update so far? I'm weary of that verizon agent thing running all the time
Sent from my ADR6425LVW using Tapatalk
Click to expand...
Click to collapse
I had the same issue with the "check new" screen just disappearing when I was completely stock. I called verizon a couple days ago and they checked to make sure that I had tried to update with 4G, 3G, 4G w/ wireless, 3G w/ wireless. I had also tried doing a factory reset and pulling the SIM and battery out for 20 minutes. If all those dont work for you, they say you can either get a "certified like new" phone shipped to you or you can get on a 3way call with htc and verizon support to get the issue resolved. You might want to try those things and if still nothing I would call.
Has anyone in Canada gotten the update yet? I haven't had either of the two recent updates, live in BC, I hit the refresh button looking for new updates nothing ever shows up.
Sent from my Transformer Prime TF201 using xda premium
The update will be available this week sometime. Also, the .13 update has been by passed and instead you will just go straight to .14
Canadian update is NOW .14 is...
Yep, didn't fix GPS
Yes, i just got the update this morning. So far so good but its to early to tell for sure if everything is okay.
Mind you i never had any problems before either so am keeping my fingers crossed.
Any Canadians here have a working GPS? With or without new update?
leebrunet said:
Yep, didn't fix GPS
Click to expand...
Click to collapse
Did your update come down automatically, or did you have to do a system firmware update from about tablet. I am in Montreal and have not seen it come down automatically (C1OKAS serial number)
Thanks for responding in advance
I was on .11 with C10KOS WW SKU TFB (Wow that's not even English anymore ) and I did a manual check for system update around 8:15 AM EST and found the .14 update. Its a tiny download and I have been running it for about 1.5 hrs now with no problems.
- Wifi is better
- No random reboots or problems during update. Actually, I didn't have any of the problems listed on some of the threads with my TFB (i.e. Random Reboots, Screen bleeds, wifi or GPS problems).
- Didn't factory reset before or after the update.
Hope that helps
For Me:
WW Model (Canada)
Got the .14 update (prev had .11)
Not rooted
Prev: With heavy use about 1 reboot a day and it would always reboot after 20-22 min of watching netflix.
Did the update, didn't reset anything.
Was able to watch netflix for over 30 minutes without issue.
So far so good.
My GPS was very very weak from the beginning. Maybe 1 sat when outside. But I didn't buy a tablet for heavy gps use.
Just updated, no glitches, re-rooted with voodoo, checked setcpu and Im still at 1.6ghz
I have BCOKAS01, was on .11 with no problems except gps, rooted.
I'm stuck at 99% but will keep waiting. Running .11 right now.
I'm a C1OKA and despite a gps that has never seen a bird I've had no problems. My wifi is weaker than other devices in my home,but totally usable. The browser hangs a few times a day but only for a moment. I have no light bleeding or rebooting issues.
I must say i am happy so far. As long as firmware updates don't render my prime unusable I plan on keeping mine. Will update later.
I have been getting all updates the same day its out on the forums automatically without manual update checks. I have c1 bought from canada Computers
No prpblems until. 13 (reboots, sleep of death, and bad battery life)but now that I have been on. 14, there hasn't been any troubles
Took mine this morning. I hit the postpone button for 1 day but it popped up again 10 minutes later (and did the same the next two times I hit postpone) so I had no choice since I'm not rooted.
So far it seems to be at least as good as .11 though it hasn't been running for long.
I had absolutely no trouble on .11 either, which is why I didn't really want to update.
So far so good.
Sent from my GT-I9000 using Tapatalk
THe update has been installed but now my tablet doesn't boot ... infinite loop of going from Asus Loading screen with the spinner to the "Eee pad" screen ...
I'll try rebooting it in 5 minutes if it's still in this state, don't want to mess with the update
Edit : Even after factory reset, it still doesn't boot.
My only guess is that somehow the update ate up all the battery and now the system doesn't think there's enough battery to first boot after a firmware update ...
Will have to wait tonight to get my charger, hopefully it's this, otherwise it broke my tablet
bimgirl said:
Did your update come down automatically, or did you have to do a system firmware update from about tablet. I am in Montreal and have not seen it come down automatically (C1OKAS serial number)
Thanks for responding in advance
Click to expand...
Click to collapse
I checked and it was available. Pretty much a forced update. Same serial number C1OKAS...
anthonyalberto said:
THe update has been installed but now my tablet doesn't boot ... infinite loop of going from Asus Loading screen with the spinner to the "Eee pad" screen ...
I'll try rebooting it in 5 minutes if it's still in this state, don't want to mess with the update
Edit : Even after factory reset, it still doesn't boot.
My only guess is that somehow the update ate up all the battery and now the system doesn't think there's enough battery to first boot after a firmware update ...
Will have to wait tonight to get my charger, hopefully it's this, otherwise it broke my tablet
Click to expand...
Click to collapse
You can try this:
http://www.transformerforums.com/forum/asus-transformer-help/6594-how-recover-boot-loop.html
Thanks, but that didn't help ... maybe waiting for the battery to run out and then charging it again will fix it ... otherwise I'm good for RMA
amarsnl said:
I'm stuck at 99% but will keep waiting. Running .11 right now.
I'm a C1OKA and despite a gps that has never seen a bird I've had no problems. My wifi is weaker than other devices in my home,but totally usable. The browser hangs a few times a day but only for a moment. I have no light bleeding or rebooting issues.
I must say i am happy so far. As long as firmware updates don't render my prime unusable I plan on keeping mine. Will update later.
Click to expand...
Click to collapse
Ok updated fine after hanging at 99 percent dl for 15 mins. I've seen no noticeable change in function at all in last 90mins of use. No reboots or problems, yet. Fingers crossed.
amarsnl said:
Ok updated fine after hanging at 99 percent dl for 15 mins. I've seen no noticeable change in function at all in last 90mins of use. No reboots or problems, yet. Fingers crossed.
Click to expand...
Click to collapse
Still no GPS, but that is no surprise.
HungryEel said:
I have been getting all updates the same day its out on the forums automatically without manual update checks. I have c1 bought from canada Computers
No prpblems until. 13 (reboots, sleep of death, and bad battery life)but now that I have been on. 14, there hasn't been any troubles
Click to expand...
Click to collapse
Sounds like you have the US version. The WW versions did not go through the .13 update.
my WW model received update today
i got the update this morning to .14 from .12....so good so far.....
I just received it yesterday at about noon. It has the 2016-07-01 security patch. I noticed after installing it my phone started lagging to a complete stop and rebooting for no reason, in somewhat of a soft loop. I factory reset it and upon restoring my apps found OperaMax to be the culprit as the rebooting issue started again once I opened it. It really sucks as I have a limited data plan and it would obviously last me much longer with OperaMax. I'm not sure who to contact about the issue (I don't think it's Opera's fault as it has worked fine before the update) so I thought I might share it here. OperaMax users be warned of the latest AT&T OTA.
I received it and haven't had any issues of course I don't use OperaMax. I also noticed we now have WIFI Calling
Sent from my LG-H820 using Tapatalk
Perhaps someone with the update can install OperaMax and verify if it causes the issue (don't worry, you should be able to uninstall it between reboots).
I installed Opera Max to see if it would freeze my phone and it did. Considering it's a vpn app maybe the security patch in the ota is what causes the phone to freeze up. Maybe contacting the app developers they can help solve the issue. Good luck!
Sent from my LG-H820 using Tapatalk
More info
So I received the update as well. After two hours after installation my phone would reboot every 10 to 20 minutes depending on what was active on the phone. I never used opera max. Well after 8 hours of that going on, somewhere in the middle of the night it managed to reset it self so I woke up to a bright white Welcome Screen. I clicked the next arrow and it restarted and went into a boot loop. After 5 failed boots it would pull back up the welcome screen and reboot again. It did that til the battery drain today. So when I got home I plugged it in and it allowed to set it up. So I call AT&T to complain, and they said well maybe it won't do it again. It rebooted as soon as they said that. They told me I needed to talk to LG so they transferred me to LG Customer Support. They were very rude but since then it hasn't restarted. The phone is crashing because the memory is getting fully used for some reason so I would check other apps as well!
TR3275 said:
So I received the update as well. After two hours after installation my phone would reboot every 10 to 20 minutes depending on what was active on the phone. I never used opera max. Well after 8 hours of that going on, somewhere in the middle of the night it managed to reset it self so I woke up to a bright white Welcome Screen. I clicked the next arrow and it restarted and went into a boot loop. After 5 failed boots it would pull back up the welcome screen and reboot again. It did that til the battery drain today. So when I got home I plugged it in and it allowed to set it up. So I call AT&T to complain, and they said well maybe it won't do it again. It rebooted as soon as they said that. They told me I needed to talk to LG so they transferred me to LG Customer Support. They were very rude but since then it hasn't restarted. The phone is crashing because the memory is getting fully used for some reason so I would check other apps as well!
Click to expand...
Click to collapse
Well H82011K is pretty terrible. It's far worse than ANY nightly rom I have ever flashed so that is a testament in itself. I would think one of the apps you previously had installed before the update eventually caused the phone to go to the s#!thouse because it is a very finicky piece of "official" s#-oftware... To reproduce the issue it may be painstaking, but try reinstalling the apps you had before one by one. That may help you pinpoint which one causes the fatal conflict.
I haven't been able to try. I reset through the "recovery" and when it comes to the welcome screen it may or may not crash but when I click the next arrow and goes to wifi it crashes and restarts. It sucks that I can't find the KDZ files so that I could just flash it back to the previous version.
---------- Post added at 04:57 PM ---------- Previous post was at 04:56 PM ----------
PHYCLOPSH said:
Well H82011K is pretty terrible. It's far worse than ANY nightly rom I have ever flashed so that is a testament in itself. I would think one of the apps you previously had installed before the update eventually caused the phone to go to the s#!thouse because it is a very finicky piece of "official" s#-oftware... To reproduce the issue it may be painstaking, but try reinstalling the apps you had before one by one. That may help you pinpoint which one causes the fatal conflict.
Click to expand...
Click to collapse
I haven't been able to try. I reset through the "recovery" and when it comes to the welcome screen it may or may not crash but when I click the next arrow and goes to wifi it crashes and restarts. It sucks that I can't find the KDZ files so that I could just flash it back to the previous version
TR3275 said:
I haven't been able to try. I reset through the "recovery" and when it comes to the welcome screen it may or may not crash but when I click the next arrow and goes to wifi it crashes and restarts. It sucks that I can't find the KDZ files so that I could just flash it back to the previous version.
---------- Post added at 04:57 PM ---------- Previous post was at 04:56 PM ----------
I haven't been able to try. I reset through the "recovery" and when it comes to the welcome screen it may or may not crash but when I click the next arrow and goes to wifi it crashes and restarts. It sucks that I can't find the KDZ files so that I could just flash it back to the previous version
Click to expand...
Click to collapse
That is the other problem a lot of us are having is that AT&T won't release a system dump for this phone and it would seem they have been doing so quite deliberately. I would suggest banging on their proverbial door as I have myself about H82011K. Perhaps if enough of us demand a Stock KDZ/TOT they will do the right thing and release one because they know deep down that people switch carriers when they do downright evil s#!t like this.
PHYCLOPSH said:
That is the other problem a lot of us are having is that AT&T won't release a system dump for this phone and it would seem they have been doing so quite deliberately. I would suggest banging on their proverbial door as I have myself about H82011K. Perhaps if enough of us demand a Stock KDZ/TOT they will do the right thing and release one because they know deep down that people switch carriers when they do evil s#!t like this.
Click to expand...
Click to collapse
When I called I asked about how to get it and they said they don't have access to it but lg should since they develop the software. So I called LG and they said they don't have access to because they don't develop the software. I love AT&T but I hate the carrier lock.
---------- Post added at 05:13 PM ---------- Previous post was at 04:18 PM ----------
PHYCLOPSH said:
Well H82011K is pretty terrible. It's far worse than ANY nightly rom I have ever flashed so that is a testament in itself. I would think one of the apps you previously had installed before the update eventually caused the phone to go to the s#!thouse because it is a very finicky piece of "official" s#-oftware... To reproduce the issue it may be painstaking, but try reinstalling the apps you had before one by one. That may help you pinpoint which one causes the fatal conflict.
Click to expand...
Click to collapse
So update on my situation. I do have the phone on and I was able to set it up. I haven't install nor updated the bloatware apps. I am posting this with my g5 actually. Anyways I let it die and I charged it back up. Put my sim card back in it. I didn't restore it as back up so I set it up as a new phone. So far so good keeping fingers cross.
TR3275 said:
When I called I asked about how to get it and they said they don't have access to it but lg should since they develop the software. So I called LG and they said they don't have access to because they don't develop the software. I love AT&T but I hate the carrier lock.
---------- Post added at 05:13 PM ---------- Previous post was at 04:18 PM ----------
So update on my situation. I do have the phone on and I was able to set it up. I haven't install nor updated the bloatware apps. I am posting this with my g5 actually. Anyways I let it die and I charged it back up. Put my sim card back in it. I didn't restore it as back up so I set it up as a new phone. So far so good keeping fingers cross.
Click to expand...
Click to collapse
Glad you got it up and running. Let us know if/ when it conks out again and what app you may have recently installed so it's publicly logged as another H82011K incompatibility.
Has anyone else noticed that the camera doesn't focus as fast or at all and that the GPS is very slow to lock after the update? Both were flawless until the update...has anyone else noticed this?
lilhaiti said:
Has anyone else noticed that the camera doesn't focus as fast or at all and that the GPS is very slow to lock after the update? Both were flawless until the update...has anyone else noticed this?
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Click to collapse
Perhaps. My cell signal is definitely worse since the update. Before it, I generally got 3-bar strength. After H82011K, it usually wallows around 1-bar and rarely it reaches 2.
PHYCLOPSH said:
Glad you got it up and running. Let us know if/ when it conks out again and what app you may have recently installed so it's publicly logged as another H82011K incompatibility.
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Ok so it has been about 20 hours of use. It has restart once. I was using Facebook. The apps I have is Facebook, Twitter, Snapchat, Instagram, FB Messenger, System Information, and Easy Tether Pro. I uninstalled facebook.
So another update. The phone has been good all day but it has reached 28? battery and now it decides to restart and it can't stay on for more than 5 minutes without rebooting. I feel like it may not be reading the battery right or something. Also I can't quick charge now ????
TR3275 said:
So another update. The phone has been good all day but it has reached 28? battery and now it decides to restart and it can't stay on for more than 5 minutes without rebooting. I feel like it may not be reading the battery right or something. Also I can't quick charge now ????
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Your situation seems pretty bad, I would try replacing the battery or proceed to send the phone back to LG for service.
I'm using the G5 ATT on Cricket. My current software version is H82010h. When I try to update it, it says I have the latest. Do I have to have an ATT sim in the phone to have the update work? Does the ATT Sim have to be an active one or any old ATT Sim can grab the update?
Thanks.
noodlenoggan said:
I'm using the G5 ATT on Cricket. My current software version is H82010h. When I try to update it, it says I have the latest. Do I have to have an ATT sim in the phone to have the update work? Does the ATT Sim have to be an active one or any old ATT Sim can grab the update?
Thanks.
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Yes it has to have an active sim for AT&T OTA's because it's sent over-the-air by the carrier. It also requires wifi to download it. You can also try the LG Update Tool here http://lg-support-tool.en.lo4d.com to see if it will work.
Instructions: Download and install the*LG Mobile Support Tool on your computer. Open the*LG Mobile Support Tool software. Click*Install USB Driver. Double click your device model from the list. A new window will open showing the download progress of the USB driver. Click*OK*when the download is complete. Connect*your device to the computer with the USB cable. Click*Start Updating*to begin the update. The tool will check for updates, if update is*available it will automatically download and install the updates. The device will automatically restart once the update is complete.
Sent from my LG-H820 using Tapatalk
Help me I'm from Pakistan and not received any update "there is no any update for your phone"
krazyace35 said:
Yes it has to have an active sim for AT&T OTA's because it's sent over-the-air by the carrier. It also requires wifi to download it. You can also try the LG Update Tool here http://lg-support-tool.en.lo4d.com to see if it will work.
Instructions: Download and install the*LG Mobile Support Tool on your computer. Open the*LG Mobile Support Tool software. Click*Install USB Driver. Double click your device model from the list. A new window will open showing the download progress of the USB driver. Click*OK*when the download is complete. Connect*your device to the computer with the USB cable. Click*Start Updating*to begin the update. The tool will check for updates, if update is*available it will automatically download and install the updates. The device will automatically restart once the update is complete.
Sent from my LG-H820 using Tapatalk
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lg h820 drivers r not available
now at h82020s