[Q] Sense 3.5 Common Issues? - HTC Rezound

Just bought the phone three days ago and am having some problems I didn't see around here. Stock locked device. My phone keeps sending me to pacific time when set on automatic network update. Also I get hang ups with the 4G. It's connected with full bars but nothing loads. Facebook, browser, email. None of it loads up. After a few attempts it finally "activates" and starts working.
Can anyone help me out with these concerns? Normal? Or should I go swap out at the Verizon store?

06stang said:
Just bought the phone three days ago and am having some problems I didn't see around here. Stock locked device. My phone keeps sending me to pacific time when set on automatic network update. Also I get hang ups with the 4G. It's connected with full bars but nothing loads. Facebook, browser, email. None of it loads up. After a few attempts it finally "activates" and starts working.
Can anyone help me out with these concerns? Normal? Or should I go swap out at the Verizon store?
Click to expand...
Click to collapse
what's goin on stang?
glad to see some familar faces
Sucks your Rezound is acting goofy,
I would swap it out for a new one!

Being all nice all of a sudden? Thought you were super mad :'''(

06stang said:
Just bought the phone three days ago and am having some problems I didn't see around here. Stock locked device. My phone keeps sending me to pacific time when set on automatic network update. Also I get hang ups with the 4G. It's connected with full bars but nothing loads. Facebook, browser, email. None of it loads up. After a few attempts it finally "activates" and starts working.
Can anyone help me out with these concerns? Normal? Or should I go swap out at the Verizon store?
Click to expand...
Click to collapse
The bars don't indicate 4g, just cellular signal. There are also reports of time zone shifting of those close to time zone lines. Shouldn't hang on 4g but you may have low 4g signal in your area. I would go to store and see if floor model act similarly.
Sent from my ADR6425LVW using XDA App

Related

Evo 3D just stopped connecting to "Mobile Network."

Just sitting here at work, and I noticed my battery was unusually low for my usage today... when I noticed that my 3G icon was missing. I thought that was weird, because less than an hour ago, I had it for sure. I was getting email updates for work on a regular basis.
When I checked my quick settings, my mobile network just kept saying "Turning On," and would sometimes flash between that and 'ON' but never actually brought up a 3G, (or any data icon for that matter.) Texts are still getting through, but are about 2-3 minutes behind Google Voice popups on my laptop.
Has anyone else seen this before? I have rebooted, and tried Airplane mode, and disabling/renabling all the radios individually, and nothing has worked... Guess I should yank the battery now. Really bizarre. I usually get pretty good 3G service over here.
If it continues, exchange it.
ScrapMaker said:
Just sitting here at work, and I noticed my battery was unusually low for my usage today... when I noticed that my 3G icon was missing. I thought that was weird, because less than an hour ago, I had it for sure. I was getting email updates for work on a regular basis.
When I checked my quick settings, my mobile network just kept saying "Turning On," and would sometimes flash between that and 'ON' but never actually brought up a 3G, (or any data icon for that matter.) Texts are still getting through, but are about 2-3 minutes behind Google Voice popups on my laptop.
Has anyone else seen this before? I have rebooted, and tried Airplane mode, and disabling/renabling all the radios individually, and nothing has worked... Guess I should yank the battery now. Really bizarre. I usually get pretty good 3G service over here.
Click to expand...
Click to collapse
Mine did the exact same thing this afternoon in Lubbock Tx. I rebooted, turned off and on and data always showed turning on but never connected. For some reason I ended up in the Sprint Zone and it then connected. It went into spring zone as I tried to connect to *2.
Don't have a good explanation of why it started working but try going to the spring zone and check data on.
The same exact thing happened to me too on my 3d today.
Sent from my PG86100 using Tapatalk
Did you do the "speedup 3D" trick that was posted where you removed the proxies after typing in your MSL password? If so, undo it, because that's your problem.
I haven't messed with any settings. I pondered it, but I haven't received my MSL code yet.
I did just find out that my coworker lost his 3G on his Epic. I think this is a Sprint issue, and not any of the devices... Scary though.
Austin, TX here.
im experiencing the same issue right now here in north austin, tx. im getting basic phone services but no network (market/FB/web/etc.)
and no I did not use the speed up internet fix.
ScrapMaker said:
I haven't messed with any settings. I pondered it, but I haven't received my MSL code yet.
I did just find out that my coworker lost his 3G on his Epic. I think this is a Sprint issue, and not any of the devices... Scary though.
Austin, TX here.
Click to expand...
Click to collapse
well seeing how there are 3 texas people here experiencing this issue it might just be issue with sprint
Maybe they are upgrading the equipment of the "node".
I will be calling sprint on break in 10 minutes to find out
Well I just came back from BestBuy and picked up the 3D here in Michigan. Everyone in mobile just about had Sprint and no one could connect to 3g. My Evo 4g had a very limited connection. As soon as I got the 3D, it couldn't update the weather. So it is definitely something going on with Sprint right now and not your phone.
Just came back for me... Ben White / I-35 area. That was weird.
Are you sure your power saver settings aren't disabling your data connection due to your phone being below the % you set it at?
I don't think it's a 3d problem. I've had trouble connecting to 3g here and there with my og evo about 2 weeks before the 3d came out. I seriously think sprint has some serious network problems.
Man what is going on with Sprint? It's been happening a bit today as well.
I installed golflogix and it gave me an error message and forced closed the program and also put the 3d into airport mode.
However, golflogix will work on 4g.
There seems to be some problems with the sprint network or the 3d.
I had this same issue over the weekend. Rebooting the phone never worked so I did a factory reset and havent had the problem since. but it does make me a little apprehensive.
Perhaps the network is experiencing outages as they roll out an upgrade to their data network to proactively detect unauthorized tethering activity so that when HTC imminently unlocks the Evo 3D, they can charge backdoor tetherers appropriately.
jshields1986 said:
I will be calling sprint on break in 10 minutes to find out
Click to expand...
Click to collapse
Thought this was funny. Waiting for a break from work to call Sprint, while surfing xda...

[Q] Error Code 128?

I've been intermittently getting this error. Something about data not being able to connect.
Has anybody else gotten this error and does anyone know how to fix it? I'm completely stock, no root.
Same here! I can't figure out why it's doing this as well.
Yeah I've gotten it too. Flashing different radios didn't seem to help- mine is S-off and rooted. My sister works for Sprint she isn't the phone nerd like me but lol nothing I seem to do can fix it. Will update on how she fixes it if she does lol.
You can still make phone calls and everything else, just no data.
Try making a call, if it doesn't go through you will be connected to someone in tech support who will refresh you connection to the network. They implemented a security feature that will give ya that when you aren't being allowed onto the network.
#Winning# said:
Try making a call, if it doesn't go through you will be connected to someone in tech support who will refresh you connection to the network. They implemented a security feature that will give ya that when you aren't being allowed onto the network.
Click to expand...
Click to collapse
Yep. Exactly what this guy said. Tell the guy the error you got and he'll fix it up right away.
I started getting this same error this morning, right after I flashed Synergy nightly 330. Not sure if it's a coincidence or not, but that's when it started. It's now doing it on every rom. I can connect to 4g just fine. It's only 3g that gives me that error. I've updated PRL and Profile but that didn't fix it. Not sure what I'll try next.
EDIT: Well, right after I submitted this message a second ago, I looked at my phone and 3G was connected and the error stopped. It lasted for a few hours then resolved itself. Strange.
Are you able to post the steps?
I am getting the same error and can't even call *2
Thanks
Apparently there is a national outage, that's why we are getting the 128 code.
I've been getting it all day too. I can make calls though, so I'm not sure what the problem is. I just keep getting the error message pop up.
I was getting it, too. I went on chat with Sprint and they reset me again. Had to take my battery out for 2 minutes and then reboot my phone twice. It's all fixed now.
I think there were network issues on the 20th as it happened to me as well. However, I just left it alone suspecting the network, and about 20 min later, it fixed itself.
This isn't 3d related guys, my evo 4G is doing it as well. It started after that small earthquake over here. Not sure if that's why but I was fine before 2pm today.
Sent from my x3Dvo using XDA Premium App
My daughters phone had that problem. I updated profile seems to have fixed it for now.
Sent from 3D A.W.E.S.O.M-O
Maybe it was due to the earthquake today. There was an announcement from Sprint saying the sprint towers were overloaded.
Sent from my PG86100 using XDA Premium App
aFoodStampBaby said:
Maybe it was due to the earthquake today. There was an announcement from Sprint saying the sprint towers were overloaded.
Sent from my PG86100 using XDA Premium App
Click to expand...
Click to collapse
That was because too many people were trying to call, but I don't see how calling people could affect the data.
my phone just started doing this recently while on 4G. i can make calls, send texts, browse internet, etc. only thing i can't do on 4G is play Scrabble. it tells me no network detected. today i was using Google Nav in Orange County by Anaheim, CA on the 5fwy and i saw the error pop up a few times. i just tapped on the dismiss button and continued on my way. just curious on the error as its starting to annoy me. i called sprint a couple days ago and they were clueless as to why it popped up. they checked the towers by my house and said they were fine and operational. but yet i know there is something wrong here. especially when i can't play Scrabble on 4G...LOL . i've also reset my data profile using my MSL# and updated data profile and PRL... anywho has anyone had this issue recently and has had this corrected??? BTW: I'm rooted running stock RUU 2.3.4 on latest radio and prl...
will survive said:
my phone just started doing this recently while on 4G. i can make calls, send texts, browse internet, etc. only thing i can't do on 4G is play Scrabble. it tells me no network detected. today i was using Google Nav in Orange County by Anaheim, CA on the 5fwy and i saw the error pop up a few times. i just tapped on the dismiss button and continued on my way. just curious on the error as its starting to annoy me. i called sprint a couple days ago and they were clueless as to why it popped up. they checked the towers by my house and said they were fine and operational. but yet i know there is something wrong here. especially when i can't play Scrabble on 4G...LOL . i've also reset my data profile using my MSL# and updated data profile and PRL... anywho has anyone had this issue recently and has had this corrected??? BTW: I'm rooted running stock RUU 2.3.4 on latest radio and prl...
Click to expand...
Click to collapse
Not being able to play Scrabble while on 4G has been an issue with the Scrabble app for sometime. I reported it twice to the company but never got a response. This is totally unrealted to the errors others are reporting in this thread. Scrabble just needs to fix their app.
Did anyone get Sprint to fix their phone. I called them but they were not able to fix it over the phone.

Absolutely no data connection

Ok wtf!? last night im was chilling playin some black ops and all the sudden my 4g icon was gone when i had check my phone after a text. its been a day now and i still have absolutely no data connection. i called verizon and they said theres no outage in my area (metro detroit). ive tried flashing plenty of radios since and still no data. im starting to get a wee bit butt hurt because i needs my data son! could i have possibly killed the antenna some how? anyone else ever experience this?
Put it in airplane mode. Tben out. Sometimes that helps, try a battery pull? All else fails bring it in and replaced
sent from my thunderbolt running CL3ANTH3ROY, using the XDA premium app
hydRoponic chRonic said:
Ok wtf!? last night im was chilling playin some black ops and all the sudden my 4g icon was gone when i had check my phone after a text. its been a day now and i still have absolutely no data connection. i called verizon and they said theres no outage in my area (metro detroit). ive tried flashing plenty of radios since and still no data. im starting to get a wee bit butt hurt because i needs my data son! could i have possibly killed the antenna some how? anyone else ever experience this?
Click to expand...
Click to collapse
I've had periods where my Tbolt didn't want to connect to LTE or EVDO for a long time. It generally fixed itself after enough time. Usually way less than a day though. I'm close enough I could probably take a look at it. See if it's your phone or if mine does the same thing.
justavillain said:
Put it in airplane mode. Tben out. Sometimes that helps, try a battery pull? All else fails bring it in and replaced
sent from my thunderbolt running CL3ANTH3ROY, using the XDA premium app
Click to expand...
Click to collapse
tried both. neither worked
loonatik78 said:
I've had periods where my Tbolt didn't want to connect to LTE or EVDO for a long time. It generally fixed itself after enough time. Usually way less than a day though. I'm close enough I could probably take a look at it. See if it's your phone or if mine does the same thing.
Click to expand...
Click to collapse
where abouts are you located? im in roseville. ive been all around today for work (clinton twp, detroit, harper woods and st clair shores) and no connection in either of them areas.
could it be that ive been flashing a stupid amount of roms/radios lately? im SERIOUSLY getting butt hurt because my gal keeps sending me what she calls "naughty pics" and im not able to download them!
thanks for the quick response from the boths of yous.
I'm in St. Louis, lost 4g this afternoon. Only 1x now. Could be Verizon, and nothing at all on your end. This is the first time I haven't had 4g since I got my bolt in May.
If its not Verizon, you could pull your sim for about 10 min, then pop it back in and power up the phone.
courtesy of my bolt and tapatalk
hydRoponic chRonic said:
tried both. neither worked
where abouts are you located? im in roseville. ive been all around today for work (clinton twp, detroit, harper woods and st clair shores) and no connection in either of them areas.
could it be that ive been flashing a stupid amount of roms/radios lately? im SERIOUSLY getting butt hurt because my gal keeps sending me what she calls "naughty pics" and im not able to download them!
thanks for the quick response from the boths of yous.
Click to expand...
Click to collapse
I'm down in Toledo at the moment. Things are working fine here. Only problem was the outage last night for a couple hours. Changed ROMs and radios since then, too, with no issue.
http://www.pcworld.com/businesscenter/article/226664/lte_outage_irks_users_dents_verizons_reputation.html
It's been widespread since Tuesday night.
courtesy of my bolt and tapatalk
im mean NO DATA! nothing at all. no 1x,3g or 4g
weather widget is from when i restored the rom, it wont update
edit. did a sim pull for 10 mins and vuala 1x pops up then changes to 3g. about 10 seconds later BOOM! nothing... im gonna try a sim pull for like an hour and see what happens with that. shouldnt be any difference but its worth a shot.
This could be many things, most likely you'll need a new SIM, youll need to unroot and restore stock, go into VZW, they'll give you a new one.
delivered via Zeus' finger
I'm in the same boat! Randomly lost all data a day or 2 ago. Tried everything soo far. Assumed my sim card is dead But people say it's a network problem. I get 3g in Rev.A mode. But nothing in normal mode. I'm pissed. Willing to try a new sim card but not unrooting my phone just for a sim. What would happen if you brought a rooted phone into Verizon. I just want a sim. Would they deny you service? Or put a note on your account stating your phone has been rooted and to void your warranties?
Last time I went to the store I knew more about the phone than all three reps combined. I doubt they would even know its rooted.
Put my phone in LTE mode and got 4g back finally.
courtesy of my bolt and tapatalk
ILMF said:
Last time I went to the store I knew more about the phone than all three reps combined. I doubt they would even know its rooted.
Put my phone in LTE mode and got 4g back finally.
courtesy of my bolt and tapatalk
Click to expand...
Click to collapse
Yeah, I know. But my phone doesn't look stock one bit. Custom splash, custom boot animation, sense 3.0, gingerbread 2.3.4, custom lock ring, glowing data icons, etc.... Etc..
THUNDEROID said:
Yeah, I know. But my phone doesn't look stock one bit. Custom splash, custom boot animation, sense 3.0, gingerbread 2.3.4, custom lock ring, glowing data icons, etc.... Etc..
Click to expand...
Click to collapse
If you were returning it, yeah, then I'd go back to stock. But, for a sim swap, you can power it off, and pull the sim for them, they won't even notice it when it boots. Unless of course your boot sound is F*** Verizon or something
courtesy of my bolt and tapatalk
im convinced its my phone. went into verizon today and the reps tbolt was working fine both 3g and 4g. we did a sim swap and still nothing although, i did get like 2 mins of 4g love about 3 hours after the sim swap but then right back to nothing after it downloaded some pics from texts.
does this have anything to do with it?
i need some help here
spent an hour on the phone with Verizon and they said the netowrk in my area was fine. After all was done and said they are shipping me a new sim. Today when I woke up my phone had a data connection. I haven't shut it off or anything since the tech call.
OP
On the APN screen did you try menu/reset to default?
Sent from my ADR6400L using XDA App
brenick said:
OP
On the APN screen did you try menu/reset to default?
Sent from my ADR6400L using XDA App
Click to expand...
Click to collapse
yep. it changes to "VZWINTERNET" but once i back out it goes right back to disabled.
verizon is sending me a new phone on monday, they said i just have unroot the phone i have now.
Welp I just copied eveything from the "vzwinternet" apn and made a new one and it worked...
Sent from my ADR6400L using XDA App

Random Reboots.

So over the last 4 days I have been having random reboots. at least once a day, sometimes 2 or more.
I've tried over and over to reproduce them but I can not trigger it.
Like just now, I have been using the phone off and on while at the office. Just checked email a couple times nothing major. Phone is just sitting on my desk next to me not plugged in, I had not done anything with it for over 10 min and I see a flicker out of the corner of my eye, look over and there is the At&t boot animation. (at least this phone reboots fast - inspire took forever)
It happened at home too when just sitting there not being used, jut being charged.
Anyone else have anything similar?
Im using stock rom, Rooted and unlocked, and I removed most of the at&t bloat. thats is, no custom rom or anything like that.. Yet...
If you haven't done anything to your phone, I'd say you have a defective device.
Might want to look into exchanging it.
What exactly have you removed?
I have been having the same issue. I've had the phone for about a month now and early on it would reboot once or twice a week. Lately, it's increased to one or twice a day. I'm rooted, but still locked bootloader. I haven't removed any apps, but a few are disabled or frozen. It's probably not related, but I notice that apps are updated when the phone boots back up.
Sent from my LG-E970 using xda app-developers app
I have removed the following using Tibu.
AT&T address book
AT&T code scanner
AT&T family map
AT&T hot spots
AT&T locker
AT&T messages
AT&T navigator
AT&T ready2go
AT&T smart wi-fi
City ID
Facebook
Live tv
Yp mobile
My Wifi acts up sometimes too, saying and showing im connected but cant surf or get emails. I keep data off, sometimes turning data on and back off usually kicks it into shape. But it did reboot once while I was turning wifi off and back on.
I've only had it since the 29th... I got it at Costco so I have 90 days to swap if it is something I can't figure out.

[Q] Singal Problems for the One Max?

Hey guys, Punk9 again.
I live in the UCF area (Orlando FL) and I have LTE signal here. I have around 2-3 bars of service most of the time as well.
Lately I have been getting texts late, and not even receiving phone calls. For example, my gf sent me 6 texts within about an hour, I got all six at once, each with the time stamp of the time she sent them, but I got them all at the same time. She also called twice and nothing rang on my end, but it rang for 30 seconds and went to my voice mail on her end.
Is this a known issue or? I'm running ViperROM for Sprint one max. It was happening when I was stock as well (which is why i didn't post in the ROM thread)
Any ideas?
-Andrew.
yeah, call sprint and tell them about your signal issue..
Did yoi flash with cwm or twrp? I havr heard there are issues with signal when flashing with cwm.
*I have not personally used cwm on this device
wase4711 said:
yeah, call sprint and tell them about your signal issue..
Click to expand...
Click to collapse
I'm running twrp. I'll call Sprint then thanks guys!!
Sent from my HTC0P3P7 using xda app-developers app
they've actually been very good lately, in the Chicago land area, about responding the these kinds of issues..We have the new Spark network here, and its been really good so far, but there are some spots that need to be tweaked. When you call them and report it, they appear to spend time to send a detailed report out to their field network folks, and, so far, the 3 times that I reported areas with dead zones, when i returned, the problem appeared to be fixed.
hope it works that way for you..
I'm at work in Maspeth Queens New York and I have the Spark 4G LTE with 1 Bar most of the time which eats up my battery. Then the rest of the time, My phone has anywhere from 4 to 6 Bars on 3G.
At My House I have No 4G Anything! And sometimes, a Crappy 3G signal. I have a Sprint Airaive because of that. And the Bad thing that SUCKS, is that I'm less than 2.Miles from the Tower with a Clear Line of Sight and I Roam about half of the time if I unplug the Airaive.
Punk9 said:
Hey guys, Punk9 again.
I live in the UCF area (Orlando FL) and I have LTE signal here. I have around 2-3 bars of service most of the time as well.
Lately I have been getting texts late, and not even receiving phone calls. For example, my gf sent me 6 texts within about an hour, I got all six at once, each with the time stamp of the time she sent them, but I got them all at the same time. She also called twice and nothing rang on my end, but it rang for 30 seconds and went to my voice mail on her end.
Is this a known issue or? I'm running ViperROM for Sprint one max. It was happening when I was stock as well (which is why i didn't post in the ROM thread)
Any ideas?
-Andrew.
Click to expand...
Click to collapse
This sounds like a common CSFB issue. All new triband phones, or Spark devices use a new technology called Circuit Switch Fall Back, which allows the phone to use less battery because it has one radio for everything. When the device connects to LTE, it cuts off connection the 3G network, and essentially loses the ability to send/receive texts/calls. CSFB is the answer to this, however, it is not wholly deployed. CSFB tells the phone via LTE to switch back to 3G to receive phone calls and texts, as well as to send them. Since the technology is not as widely deployed as the amount of users of the new devices, theses issues happen.
A common way to fix this is to stay on 3G only mode, which is a burden. Otherwise hope the Sprint tech is smart enough to know its a Spark phone related issue, and knows how to send a tech out to your area to fix it. Last resort is to wait it out.
Calling Sprint may or may not do anything. I have been experiencing these problems since day one in New York City at my home, and every call to Sprint was answered with a saying that it is an issue with your phone.

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