Prime reportedly changing materials? - Asus Eee Pad Transformer Prime

Is there a change to the materials being used for the Prime going forward?? Or is this just a rumor or bad reporting?
http://mobility.cbronline.com/news/asus-addresses-transformer-prime-tablet-bugs-230112

Still nothing announced for u.s. seems more like a firmware update they pushing out to address issues. Not enough details on materials being changed or removed to say for sure its happening.

Related

Calling everybody. Put the WiFi issue to rest. It was fixed in all retail Primes.

Anandtech just updated their Asus Prime review.
http://www.anandtech.com/show/5175/asus-transformer-prime-followup
It seems that the Prime has not one, but two WiFi antennas! The problem with the first samples ASUS sent to reviewers was one of those antennas not working.
So the great Anand Lal Shimpi himself is saying..
It turns out that the Eee Pad Transformer Prime features WiFi antenna diversity. We've talked about antenna diversity most often with reference to the cellular chain on Apple's iPhone 4 and 4S, but here it's present on the Prime's WiFi. There are two antennas on the Transformer Prime, one located on either side of the front facing camera. In the second Transformer Prime sample, one of the two wasn't working. In my third review sample, taken from the retail lot that's on its way to vendors this week, both were fully functional. The result is peak WiFi performance that is virtually identical to the original Eee Pad Transformer.
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Click to collapse
Thanks and gold luck.
What are you referring to as "WiFi issue"? Sure, the retail ones are fixed but most of us aren't worried about getting Primes that have the malfunction. We trust that Asus won't release a product that has a malfunction. The "WiFi issue" we are worried about is how it has or will affect the dates/stock. We witnessed the delay in Canada and smaller retailers in the US. Ultimately, we believe Asus will fix the issue before selling them but we wonder what the cost of this fix was.
CyberPunk7t9 said:
Anandtech just updated their Asus Prime review.
http://www.anandtech.com/show/5175/asus-transformer-prime-followup
It seems that the Prime has not one, but two WiFi antennas! The problem with the first samples ASUS sent to reviewers was one of those antennas not working.
So the great Anand Lal Shimpi himself is saying..
Thanks and gold luck.
Click to expand...
Click to collapse
Haha, I told you guys, ASUS did NOT oversee the issue with the metal backplate
They knew (of course) about this all the time, so they added a second antenna to circumvent these problems
Good job ASUS!
xGary said:
What are you referring to as "WiFi issue"? Sure, the retail ones are fixed but most of us aren't worried about getting Primes that have the malfunction. We trust that Asus won't release a product that has a malfunction. The "WiFi issue" we are worried about is how it has or will affect the dates/stock. We witnessed the delay in Canada and smaller retailers in the US. Ultimately, we believe Asus will fix the issue before selling them but we wonder what the cost of this fix was.
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Click to collapse
Well said. Thank you.
I used Asus PC motherboards for years myself and know how good their products/support is.
but seems some users were still worried and wanted to give them the heads up.
Good to hear!
DroidX | XDA App
Diamondback2010 said:
Haha, I told you guys, ASUS did NOT oversee the issue with the metal backplate
They knew (of course) about this all the time, so they added a second antenna to circumvent these problems
Good job ASUS!
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Click to collapse
Well, one way or another, this might not actually be what some people are reporting. People who have a 'weaker WiFi signal' may actually have the device without that problem. Problem is that multiple WiFi issues have been reported. For one, heavily fluctuating signal that is is a better sign of a flawed antenna. Weak signal, however, not and may simply be the result of how Prime is built.
It's a fact that WiFi signal would be stronger if Prime was not built the way it is. Half a decent laptop will still outperform Prime. I just hope that the signal is better than it was on my previous latptop (that had plastic body).
We will not really know until next week. I don't mind a weaker WiFi, personally, but I am using it in places where WiFi is below average and if it fails in those areas I hope that it at least holds onto the signal.
kristovaher said:
We will not really know until next week. I don't mind a weaker WiFi, personally, but I am using it in places where WiFi is below average and if it fails in those areas I hope that it at least holds onto the signal.
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This is what is worrying me.
I barely manage a signal with my TF101. What chance will the Prime have I ask myself?
Lets hope the debbi downers n trollers see this. Forum doesn't need any more threads worrying about wifi issues. One of the main reviewers that had issues has figured out why. Plus they said the issue is fixed in retail units. Im optimistic my prime won't have issues. Plus this was still more so an isolated event. With both antennaes working properly, the Prime should get great reception.
Sent from my MB860 using XDA App
They also said the unit with both antennaes working, had wifi quality/strength virtually identical to original transformer.
Plus wifi test showed it has one of the best wifi setups out there. Came in 3rd out of all tablets. Way better than ipad 2
take that negative nancy's.
Sent from my MB860 using XDA App
demandarin said:
They also said the unit with both antennaes working, had wifi quality/strength virtually identical to original transformer.
Plus wifi test showed it has one of the best wifi setups out there. Came in 3rd out of all tablets. Way better than ipad 2
take that negative nancy's.
Sent from my MB860 using XDA App
Click to expand...
Click to collapse
This sounds promising, but who said that it has 'one of the best wifi setups out there'? Was there an article or test conducted? I still remain skeptical. I am sure Asus has fixed the malfunctioning antennae issue though and maybe the other problems can be helped by firmware and other software updates. I don't care if WiFi is weaker than usual, but I would be annoyed if it fluctuates heavily.
And does anyone know if the dock boost WiFi in any way? Has there been tests with and without the dock?
kristovaher said:
This sounds promising, but who said that it has 'one of the best wifi setups out there'? Was there an article or test conducted? I still remain skeptical. I am sure Asus has fixed the malfunctioning antennae issue though and maybe the other problems can be helped by firmware and other software updates. I don't care if WiFi is weaker than usual, but I would be annoyed if it fluctuates heavily.
And does anyone know if the dock boost WiFi in any way? Has there been tests with and without the dock?
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Click to collapse
I meant based on that wifi comparison test of all or most major tablets. The chart near end of article. It really tied for second.
Sent from my MB860 using XDA App
http://www.theverge.com/2011/12/15/...romised?utm_source=dlvr.it&utm_medium=twitter
hope we are not to follow
BiGMERF said:
http://www.theverge.com/2011/12/15/...romised?utm_source=dlvr.it&utm_medium=twitter
hope we are not to follow
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Click to collapse
We are literally 4 days away from their announced launch. Their last response only a few days ago was it was still on track even if they choose to not mention in limited quantities. It would be bad PR to backtrack at this point or have next Monday arrive and then they announce a delay. It's safe to say US launch is next week. UK was supposed to be next year anyways and I assume they grouped Italy with them. Also delayed Canada to shift product to US.
Anyways thanks for the link OP. I'm once again excited for this tablet with only 4 days left. I hope newegg ships next week as well. As far as lingering issues. It's confirmed throughput will be just fine. In most use scenarios your reception will be fine no matter how you hold it. Range is the only thing but its not horrible by any means. So if you already have poor WiFi reception you may want to look into a repeater or a more powerful wireless router. Whichever one makes sense for you're scenario.
Sent from my PG86100 using XDA App
BiGMERF said:
http://www.theverge.com/2011/12/15/...romised?utm_source=dlvr.it&utm_medium=twitter
hope we are not to follow
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Click to collapse
This is not really a 'delay' in Europe, it was never supposed to be released in Europe in December anyway, there was no announcement. And it makes sense for Asus to take a breather and launch with ICS in Europe, which helps sales, since they can 'announce' it, differently from just launching something with a delay. It also gives Asus to build up stock for the launch.
It's a smart call by Asus from marketing standpoint, though it does technically push the European release a little.
I still would have preferred for launch in Europe and US simultaneously, but I can understand why Asus is kind-of limited in that regard.
He actually has a really good video review, it has a lot of salient points. I am really starting to wonder how this thing is going to stack up to Krait when it comes out.
kristovaher said:
And does anyone know if the dock boost WiFi in any way? Has there been tests with and without the dock?
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Click to collapse
The dock won't affect the signal as it does not contain any antennas or circuitry that can interfere with the signal.
It's great to see something resolved that I'd never given much thought to. I've been using ASUS products since 1992, and I've never had concerns about quality on any of the 11 or so Motherboards I've used.
My main concern now is just GETTING the darn thing. I sold my Transformer TF101 before ordering the Prime, and Tablet withdrawals are starting to get to me!
CyberPunk7t9 said:
Anandtech just updated their Asus Prime review.
http://www.anandtech.com/show/5175/asus-transformer-prime-followup
It seems that the Prime has not one, but two WiFi antennas! The problem with the first samples ASUS sent to reviewers was one of those antennas not working.
So the great Anand Lal Shimpi himself is saying..
Thanks and gold luck.
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Click to collapse
Here is the WiFi chart from this article showing the PRIME performance which is BETTER than the iPad2 for WiFi transfer speed
Thanks for the post.
Paraphrasing the video re: WIFI, it says the two antennas increase download speed, so that issue is covered. The WIFI range is still a little less than many tablets because it's an Aluminum body without any built in window for WIFI antennas. Unless you added some kindof plastic window to the tablet design, the " all aluminum " body will always bring down the WIFI range a bit.
But: shouldn't be an issue that will be noteworthy in overwhelming majority of tablet users. Prime is still the one to get.
The_FNG said:
It's great to see something resolved that I'd never given much thought to. I've been using ASUS products since 1992, and I've never had concerns about quality on any of the 11 or so Motherboards I've used.
My main concern now is just GETTING the darn thing. I sold my Transformer TF101 before ordering the Prime, and Tablet withdrawals are starting to get to me!
Click to expand...
Click to collapse
I know what you mean I sold mines too
Sent through my Black market i9250 Galaxy Nexus

Update from ASUS re: ICS/Unknown Serial

Just got off the phone with ASUS again, and they are now admitting that there is a problem with units not getting updates- he specifically mentioned that they knew it wasn't just a problem with ICS but previous updates as well.
Unfortunately, despite the fact that I told him point blank that the units that were having problems all had the unknown serial number issue, ASUS is maintaining that the problem isn't with individual units but rather with the system/update itself. As such, I was told that I had to wait 2 weeks to see if a fix is rolled out before they'd RMA my device.
Frustrating, but at least they're aware there's an issue now- which is infinitely better than a few hours ago when they weren't even aware ICS had been rolled out.
KDLMaj said:
Just got off the phone with ASUS again, and they are now admitting that there is a problem with units not getting updates- he specifically mentioned that they knew it wasn't just a problem with ICS but previous updates as well.
Unfortunately, despite the fact that I told him point blank that the units that were having problems all had the unknown serial number issue, ASUS is maintaining that the problem isn't with individual units but rather with the system/update itself. As such, I was told that I had to wait 2 weeks to see if a fix is rolled out before they'd RMA my device.
Frustrating, but at least they're aware there's an issue now- which is infinitely better than a few hours ago when they weren't even aware ICS had been rolled out.
Click to expand...
Click to collapse
well at least they're admitting theres somewhat of an issue and will RMA a device eventually...progress i guess lol
Thanks for the update. We'll see if they truly are able to send out updates to the "s/n unknown" units. But it still is an issue because from what I read in some of the other threads, the units still can be rooted or boot into recovery mode.
He could be telling the truth as well we have no idea of the system they are using to push these out with , totally possible it could use that serial info for updating identifier, sorry guys at least some resolution is better then none ...
Sent from my SCH-I510 using Tapatalk
I don't know what the hell is wrong with asus. They don't seem to be playing the game right. After you admit fault you are suppose to take actions to correct that fault. Admitting it and doing nothing just makes you an asshole.
nxp3 said:
I don't know what the hell is wrong with asus. They don't seem to be playing the game right. After you admit fault you are suppose to take actions to correct that fault. Admitting it and doing nothing just makes you an asshole.
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Exactly how much do you expect them to do during CES? Give them time to get back to the regular grind, see how they respond, and then tear them a new one if need be.
There is an opportunity for ASUS to make things right, and there is an opportunity for them to miss it. Let's find out which way they go, and not jump to conclusions.
Meh easy to say when you haven't spent all day on the phone arguing with ASIA reps who refuse to believe that there is a problem
Sent from my DROIDX using XDA App
KDLMaj said:
Meh easy to say when you haven't spent all day on the phone arguing with ASIA reps who refuse to believe that there is a problem
Sent from my DROIDX using XDA App
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Click to collapse
I wasn't responding to you, and I know exactly how you feel. So far I've logged 27 hours on the phone with ASUS about my OG transformer...
I am so amazed that Asus managed to screw that up as well. I mean, seriously. I've never seen a product launch with this many flaws.
Bad design causing almost non-existent GPS
Bad design causing weak Wi-Fi
Bad design making it nearly impossible to use Bluetooth and Wi-Fi at the same time
Quality control issues on screen with light bleeds, dead pixels on large number of devices
Bad design with dust getting under the screen through speaker grill or other ports on Prime
Quality control issues on some touch screens that are less sensitive or have non-responsive zones
Many devices are in sleep of death on arrival
Screen issues after ICS update
No serial number on a large number of devices
kristovaher said:
I am so amazed that Asus managed to screw that up as well. I mean, seriously. I've never seen a product launch with this many flaws.
Bad design causing almost non-existent GPS
Bad design causing weak Wi-Fi
Bad design making it nearly impossible to use Bluetooth and Wi-Fi at the same time
Quality control issues on screen with light bleeds, dead pixels on large number of devices
Bad design with dust getting under the screen through speaker grill or other ports on Prime
Quality control issues on some touch screens that are less sensitive or have non-responsive zones
Many devices are in sleep of death on arrival
Screen issues after ICS update
No serial number on a large number of devices
Click to expand...
Click to collapse
You forgot the ultimate SLAP IN THE FACE:
Announcing a new tablet with better specs and all issues resolved.
SO this has been a known issue since Jan 10th.....that's 3 weeks now for Gary and the rest of the ASUS crew to address it....and yet still nothing except SOON.....grrrrrr ASUS

TF-201 WIFI/GPS Compared Against Tf-700

there is no link..this was what I was told
-well for starters, an inside source, in Asus, tells me the wifi/BT issues are due to old Firmware on board. Issues supposed to be fixed on newer firmware. This is affecting a very small group out of very large shipments. How this occurred is being investigated and will promise to fix or replace with latest hardware/firmware revision.
-Next Rumors of TF-201 being discontinued is false
-new model with HD screen won't be released for at least another 4-5 months minimum. This is the TF 700. it still primarily uses metal backing except for thin strip of plastic up top
-with that said, this person tested his personal TF-201 model against the new model, TF 700 and there was no improvements or better results in Wifi or GPS in the test area. This was based on his personal assessment of it. he wasn't able to test at longer distances though. This in no way was some very intense detailed test. More of a quick comparison. He said his Prime doesn't suffer from issues experienced by some users here. This means both devices worked good and properly as they were supposed to. So two devices both working as they should will produce similar results. This means both devices performed good enough to the person testing it.
-As far as any type of exchange for a newer model ... there is no word or talk of that. Instead they are working to fix this within the Prime itself. If the fix found doesn't meet up to your satisfaction then return it. if out of range of return window, then they will work with the retailer
Well there you have it. All facts I've learned. I made sure to ask the right type of questions when the chance came my way. For all the people trying to put off current Prime for newer model thinkn it will perform better on wifi and GPS, THINK AGAIN...lol. Once primes that have issues get worked out, it will perform the same, as far as wifi, and GPS to newer model. The plastic strip up top doesn't really help at all because majority of backing is still metal, IMO. If prime is up to date with latest firmware, then there's no difference between newer model. As both models will work as they were intended to.
hope this finally clears up alot of false rumours floating around these forums lately.
For the Trollers and non believers, this is not a debate. Just releasing some info found out that may clear some rumors....MAIN ONE BEING THAT THE CURRENT PRIME. TF-201 will not be discontinued and will still be supported for the long haul.
If you have problem then keep it moving! TROLLING WONT WORK OVA HEAAAAA! lol
The plot thickens!
so what you are trying to tell me is that....
there's a horse working for asus that has a tf700 in possession?!?!?
AND THAT IT CAN SPEAK?!!?
demandarin said:
THIS IS ALL STRAIGHT FROM THE HORSES MOUTH BASICALLY..there is no link..take my word for it, this was what I was told
-well for starters, an inside source, in Asus, tells me the wifi/BT issues are due to old Firmware on board. Issues supposed to be fixed on newer firmware. This is affecting a very small group out of very large shipments. How this occurred is being investigated and will promise to fix or replace with latest hardware/firmware revision.
.
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Click to collapse
So would you say this is the reason some primes work with ICS and others dont?
I think multiple occasions I have said that it was S/W not H/W. Everyone then puts it back in my face by saying its the back cover and Asus new about these issues and released the tablets anyways. Now if this source is correct, then I get to say the biggest I told ya so.
W ell, i dont know those journos who tested the tf700 (CES or you tube) didnt test the gps with wifi off. Even with lock, precision is like 60-200ft indoors an d forget about when moving fast in a train (do plan your trip in advnce or rent a car with gps...
Happy with the primeotherwise.
stereotada said:
so what you are trying to tell me is that....
there's a horse working for asus that has a tf700 in possession?!?!?
AND THAT IT CAN SPEAK?!!?
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Click to collapse
The famous Mr. ED!
$10 says the TF700 he tested is just a prototype. Maybe they just slapped a new screen and a piece of electric tape on the TF201 in time for CES :X
If this is all true (and I desperately hope that it is), then I think I prefer the current prime to the TF700. IMHO the aesthetics of the spun metal back outweigh any alleged wifi/gps improvement and 1080 res at the cost of an ugly anodized whatever back panel.
TF201 FTW?
ajkid93 said:
I think multiple occasions I have said that it was S/W not H/W. Everyone then puts it back in my face by saying its the back cover and Asus new about these issues and released the tablets anyways. Now if this source is correct, then I get to say the biggest I told ya so.
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Click to collapse
The GPS is a back issue the firmware is most likely whats causing issues like locking up and lines on the screen.
stereotada said:
so what you are trying to tell me is that....
there's a horse working for asus that has a tf700 in possession?!?!?
AND THAT IT CAN SPEAK?!!?
Click to expand...
Click to collapse
you made me laugh. that was a good one. I needed that..lol
jdbaker82 said:
So would you say this is the reason some primes work with ICS and others dont?
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Click to collapse
although it wasnt directly stated, this would make perfect sense though. Obviously some older primes that had old stuff on it wasn't supposed to ship out because majority of devices have newer firmware on it. So if Asus is sending out ICS updates made for newer firmware and people with older ones is receiving it also, it would cause issues. Because the software is not meshing well with the older hardware or something to that sort.
good point to bring up. that issue needs to be addressed also.
PICS or it didn't happen
/troll
demandarin said:
you made me laugh. that was a good one. I needed that..lol
although it wasnt directly stated, this would make perfect sense though. Obviously some older primes that had old stuff on it wasn't supposed to ship out because majority of devices have newer firmware on it. So if Asus is sending out ICS updates made for newer firmware and people with older ones is receiving it also, it would cause issues. Because the software is not meshing well with the older hardware or something to that sort.
good point to bring up. that issue needs to be addressed also.
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Well i dont want to Bragg but this is specifically what i already said was probably the reason in the iCS lockup thread
so now to see if they can get the firmware fixed before the TF700 comes out. any takers on bets?
Asus has a good reputation for putting out updates, but no one said this update is an easy one to patch in, if it is in fact just a firmware problem. hopefully it will come soon though.
---------- Post added at 03:28 AM ---------- Previous post was at 03:27 AM ----------
toast333 said:
The famous Mr. ED!
Click to expand...
Click to collapse
I bet it's just a regular Asus horse with peanut butter on its gums
ajkid93 said:
I think multiple occasions I have said that it was S/W not H/W. Everyone then puts it back in my face by saying its the back cover and Asus new about these issues and released the tablets anyways. Now if this source is correct, then I get to say the biggest I told ya so.
Click to expand...
Click to collapse
I'm right along with you.
RipplingHurst said:
W ell, i dont know those journos who tested the tf700 (CES or you tube) didnt test the gps with wifi off. Even with lock, precision is like 60-200ft indoors an d forget about when moving fast in a train (do plan your trip in advnce or rent a car with gps...
Happy with the primeotherwise.
Click to expand...
Click to collapse
This wasn't no journalist. A high ranking person who works for Asus. He owns a Prime n knows howbto use it..lol
jdbaker82 said:
The GPS is a back issue the firmware is most likely whats causing issues like locking up and lines on the screen.
Click to expand...
Click to collapse
As seen the newer model with strip up top doesn't improve wifi and GPS all vs. the testers personal Prime. that being said his Prime worked fine and didn't have issues some users here experiencing. So it still can't be said the metal back is main cause of issue. The fact that the newer model didn't show better results then the guys personal Prime(which works perfectly) says alot.
demandarin said:
As seen the newer model with strip up top doesn't improve wifi and GPS all vs. the testers personal Prime. that being said his Prime worked fine and didn't have issues some users here experiencing.
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Click to collapse
From your post, I don't know the specifics of the test or what "longer distances" even means...was he using some enhanced signal meter, or the bars on the tablet, or an app to gauge reception? You do know that wireless reception falls off on a decibel scale as you move further away from source, right? And that this may serve to keep the tablets "neck and neck" in an environment close to the source?
All in all, this gives me about as much reason to declare the 700 the equivalent of a Prime in terms of radio reception as it does to declare the Prime hopelessly outclassed...certainly not enough info from your post for a declarative of the former.
Hi i have x10 and made root and recovery but i cant install any rom and that msg appear.
e:/can,t mount/dev/block/mmcblk0p1(or/dev/block/mmcblko)
(device or resource busy )
E:cant mount sdcard: wolf gb.zip
Installation aborted.
...
Any help plz
Sent from my X10i using Tapatalk
thanks for the info... lets see if they turn into something real...
btw ask Mr X if Champange dock exist....
---------- Post added at 04:50 AM ---------- Previous post was at 04:49 AM ----------
wrong forum..
I have a hard time believing this for two reasons:
1) Why would Asus not fox the terribly awful GPS and lackluster WiFi in their next model?
2) Why would they add that ugly plastic strip on the top if it wasn't to improve the wireless signals?
These things just don't make any sense.
Sent from my Transformer Prime TF201 using Tapatalk
demandarin said:
-with that said, this person tested his personal TF-201 model against the new model, TF 700 and there was no improvements or better results in Wifi or GPS in the test area.
Click to expand...
Click to collapse
Forgive me, I'm a little slow. But how can this in any way be construed as "good news?" By their own admission, Asus has confirmed the wireless issues with the Prime. Asus Taiwan also said that the new "non full metal back" tablet will resolve those issues. So if the TF700 performs the same as the Prime it seems that's a bad thing and a (second) fail on Asus' part. I guess in some abstract way it's good for current Prime owners but the impact on Asus as a company by releasing two devices with wireless issues back-to-back would be extremely negative. And why would they even bother going to the expense of redesigning the TF700's back cover and getting it recertified with the FCC if they were: A) happy with the current performance of the Prime, and B) didn't think it would correct an issue they've already acknowledged?

The my Prime didnt have lockup issue till 1.13 POLL

Good luck everyone this forums is lucky to have Gary here I recommend you take advantage if you need help I will be leaving the forums and no longer bothering anyone I am returning mine for a refund.
Refund confirmed hopefully Asus gets everything straightened out
PS Big thanks to Gary Key he knows how to get stuff done and be helpful forums should be grateful to have him here.
Same story here.
No lockup issues here before or after.
and unfortunately I called this very scenario playing out like this because this is what happens when you try to make firmware compatible with different hardware variables which it's clearly obvious the Primes have and if I had gun to head I would put my life on the processors. They should have only made 1.13 for the people having the ICS lockup issues if they want to take the half assing it shortcut route. The real way to clean up their mess is a mass recall which clearly they are not willing to do.
Feel like I should speak up because we only hear the negative
Have never really had issues with my prime other than mediocre wifi range, obviously no GPS, and before the update an occasional reboot (like once a week and I use it a lot) .
As far as I can tell this update has neither improved nor broke anything .haven't had random reboot yet. Usually dock it when I'm not using it, so I can not attest to any battery life changes but it doesn't appear worse (but my battery life has never been as great as I had hoped, ever since I got it but its a non issue)
BCOKAS06****
.13
mtotho said:
Feel like I should speak up because we only hear the negative
Have never really had issues with my prime other than mediocre wifi range, obviously no GPS, and before the update an occasional reboot (like once a week and I use it a lot) .
As far as I can tell this update has neither improved nor broke anything .haven't had random reboot yet. Usually dock it when I'm not using it, so I can not attest to any battery life changes but it doesn't appear worse (but my battery life has never been as great as I had hoped, ever since I got it but its a non issue)
BCOKAS06****
.13
Click to expand...
Click to collapse
Are you saying your prime occasionally reboots on it's own and you don't think that's a problem? maybe not for you but that's now how the device is supposed to function.
... I shall not make posts in the future when I am angry about something entirely unrelated ...
jdbaker82 said:
Are you saying your prime occasionally reboots on it's own and you don't think that's a problem? maybe not for you but that's now how the device is supposed to function.
Click to expand...
Click to collapse
I am simply stating that before the update it had locked up and rebooted ...maybe a total of 3 times since I got it in early January. Yea I don't like it, but it happened so infrequently that I, personally, didn't mind (I am not at all complaining to the people complaining about random reboots, just sharing my story) and was planning on installing a custom rom anyway once the bootloader is unlocked and roms are developed.
Also, I've only had the update for a day or 2, so there is not enough evidence for me to come to any solid conclusion, but I can not tell a difference in performance for better or worse, and it at least hasn't locked up and rebooted yet.
Can you describe the "lock up " issue everyone is having? Its frequency too. Maybe I have it and am just too dumb to notice.
Not all Primes are the same, as we can clearly tell. Perhaps I was gifted with a Prime with marginally fewer problems. Who knows?
Had Reboots and Lockups before.
No Reboots and Lockups after .13 Update.
Wi-Fi now showing +5-10dBm after update.
PLUS, GPS can now lock on and maintain lock inside moving vehicle (Used it in trips up and down Houston all day yesterday with Google Nav and Sygic Nav).
BUT, now seems to have battery drain issues. Am still checking on what could be causing this. I'm not one who easily jumps to conclusions and blame the update just because even if the only change was the update.
I'll initiate a factory reset during the weekend with just base unit test and full re-install of apps. There has to be more to this issue than meets the eye.
mtotho said:
I am simply stating that before the update it had locked up and rebooted ...maybe a total of 3 times since I got it in early January. Yea I don't like it, but it happened so infrequently that I, personally, didn't mind (I am not at all complaining to the people complaining about random reboots, just sharing my story) and was planning on installing a custom rom anyway once the bootloader is unlocked and roms are developed.
Also, I've only had the update for a day or 2, so there is not enough evidence for me to come to any solid conclusion, but I can not tell a difference in performance for better or worse, and it at least hasn't locked up and rebooted yet.
Can you describe the "lock up " issue everyone is having? Its frequency too. Maybe I have it and am just too dumb to notice.
Not all Primes are the same, as we can clearly tell. Perhaps I was gifted with a Prime with marginally fewer problems. Who knows?
Click to expand...
Click to collapse
Sorry if I came off rude I am just fed up with Asus and wish I could have my money back. anyway lockup issue is when whatever is currently on your screen will lockup and freeze in place for about 10 seconds and then the Prime will proceed to reboot itself if yours did this it has the "lockup issue with ICS " and believe it or not most Primes did not have this problem at all.
mtotho said:
I am simply stating that before the update it had locked up and rebooted ...maybe a total of 3 times since I got it in early January. Yea I don't like it, but it happened so infrequently that I, personally, didn't mind (I am not at all complaining to the people complaining about random reboots, just sharing my story) and was planning on installing a custom rom anyway once the bootloader is unlocked and roms are developed.
Also, I've only had the update for a day or 2, so there is not enough evidence for me to come to any solid conclusion, but I can not tell a difference in performance for better or worse, and it at least hasn't locked up and rebooted yet.
Can you describe the "lock up " issue everyone is having? Its frequency too. Maybe I have it and am just too dumb to notice.
Not all Primes are the same, as we can clearly tell. Perhaps I was gifted with a Prime with marginally fewer problems. Who knows?
Click to expand...
Click to collapse
I'm with you, I haven't really had any problems either. It's obvious to me that there is small but percentage of primes that was sent out with problems. I can't think of any reason why a company would send out a recall for a small percentage of problems. It would be easier to just wait for those people to call in so they can fix it, which is what ASUS has always been willing to do. Instead it appears as though there are some people on this forum who just like to sit with their expensive toy that doesn't work and not do anything about it.
Mine has problems too
Just started after this damn .13 update, never had a single problem before but now every time the tab sleeps for more than a few min it wont come back unless I hold the power button for 10+ secconds. This is so anoying and I think Asus really needs to step up the customer support and get out a real update that fixes more than it breaks, and while they are at it recall the primes and replace them because they obviously werent ready for market and just were rushed to get sales before christmas. Please fix!!!!! I love my tablet but would just like it to work, I dont want to have to buy an iPad just to get a half decent producy that is 98% stable.
jdbaker82 said:
Just when you thought it couldn't get any worse...... returned my old Prime because it had lockup issue with ICS got a new one and have been happily using it for a month with no issues and now since 1.13 I have the random lockup reboot issue and to top it off my battery life is much worse. So basically Asus decided to test the new patch on the Primes with lockup issue but amazingly( or maybe not so amazing since this is Asus) they forgot to test it with Primes that didn't have the lockup issues.
I think Gary misplaced his notes for the patch and just made it sound good.
9.4.2.13 Release Notes -
1. Fix Random Reboot / Lockup Problem (100% success in regression testing with returned units, hopefully the same in the community) Truth: Fixed the random reboot issue on those that had it while causing the ones that did not have the problem to now randomly reboot and freeze.
2. who cares
3. General Performance Enhancements. Truth: severe performance degradation including battery and sleep issues.
4. New WiFi Firmware (there might be improvements in WiFi performance or lock capabilities, still working on the WiFi/BT dropout fix that will not be assisted by the WiFi/GPS Truth: We are blowing smoke up everyone's ass on this issue there will be no fix unless you want to design your own backplate for the Prime.
Click to expand...
Click to collapse
Here are the facts -
1. You have not contacted me after several PMs about recent posts.
2. Your statements/opinions are false.
3. Please PM me your serial number and contact information. I will have customer care contact you. We have offered this in the past and apparently you ignored our offer to refund your money.
Gary Key said:
Here are the facts -
1. You have not contacted me after several PMs about recent posts.
2. Your statements/opinions are false.
3. Please PM me your serial number and contact information. I will have customer care contact you. We have offered this in the past and apparently you ignored our offer to refund your money.
Click to expand...
Click to collapse
Done thanks.
I love how a lot of you are refusing to realize the fact that asus is working with new hardware... hardware that is currently unavailable in any other device. So Asus isn't hitting the sweet spot yet with all of these updates, welcome to owning brand new technology. Who knows what problems other manufacturers will run into with these new processors. The big things that I see here are;
1) someone from Asus is actually taking time to listen to the community, do their darnedest to assist where possible, and actually give us some type of update as to what is going on (whereas I have not heard of reps from other companies doing the same, hell, even giving us an idea as to what to expect in the next update)
2) we've gotten 4 updates in the past 2 months, which goes to show that Asus is actively trying to fix what's wrong. I know for a fact, that after 3 months, htc finally released an update that supposedly fixed random reboots for one of their devices (I know, I know, getting updates past a carrier is a pain, but still, I'm used to an update every 3 or so months, not every 2 weeks)
This is a HELL of a lot more that Asus is doing for their customers than quite a few other android manufacturers out there. Cut them a bit of slack, let them do their job and fix their devices, and in no time, we will all be happy with functioning tablets. For those of you who can't understand this and want to return their tablets, I wish I could say that I'm sad to say this, but go ahead. I, personally am gonna wait it out, see what can be accomplished, and I'll laugh at you guys when my prime is working as it should (which mine does, albeit a reboot here and there).
Things take time, not everything works right on the first few tries, but I'm sure that as they send out these updates, they're at least ruling out culprits for the issues.
Welcome to owning a technologically advanced chunk of metal, glass, and plastic, enjoy your stay or gtfo ^_^
spalding1028 said:
I love how a lot of you are refusing to realize the fact that asus is working with new hardware... hardware that is currently unavailable in any other device. So Asus isn't hitting the sweet spot yet with all of these updates, welcome to owning brand new technology. Who knows what problems other manufacturers will run into with these new processors. The big things that I see here are;
1) someone from Asus is actually taking time to listen to the community, do their darnedest to assist where possible, and actually give us some type of update as to what is going on (whereas I have not heard of reps from other companies doing the same, hell, even giving us an idea as to what to expect in the next update)
2) we've gotten 4 updates in the past 2 months, which goes to show that Asus is actively trying to fix what's wrong. I know for a fact, that after 3 months, htc finally released an update that supposedly fixed random reboots for one of their devices (I know, I know, getting updates past a carrier is a pain, but still, I'm used to an update every 3 or so months, not every 2 weeks)
This is a HELL of a lot more that Asus is doing for their customers than quite a few other android manufacturers out there. Cut them a bit of slack, let them do their job and fix their devices, and in no time, we will all be happy with functioning tablets. For those of you who can't understand this and want to return their tablets, I wish I could say that I'm sad to say this, but go ahead. I, personally am gonna wait it out, see what can be accomplished, and I'll laugh at you guys when my prime is working as it should (which mine does, albeit a reboot here and there).
Things take time, not everything works right on the first few tries, but I'm sure that as they send out these updates, they're at least ruling out culprits for the issues.
Welcome to owning a technologically advanced chunk of metal, glass, and plastic, enjoy your stay or gtfo ^_^
Click to expand...
Click to collapse
Well put. I agree. Never seen this many updates so fast. Plus people forgetting we were the first tablet on ICS. The old xoom is just now, after s long time since release, getting ICS like a week ago or so.
jdbaker82 said:
and unfortunately I called this very scenario playing out like this because this is what happens when you try to make firmware compatible with different hardware variables which it's clearly obvious the Primes have and if I had gun to head I would put my life on the processors. They should have only made 1.13 for the people having the ICS lockup issues if they want to take the half assing it shortcut route. The real way to clean up their mess is a mass recall which clearly they are not willing to do.
Click to expand...
Click to collapse
And how do you propose having firmware changes just for people with issues be handled? How would general updates after that be implemented? The over simplified statement of only fixing the broken ones has a lot more ramifications than you could possibly imagine. It would make maintenance of the system a complete mess...
spalding1028 said:
I love how a lot of you are refusing to realize the fact that asus is working with new hardware... hardware that is currently unavailable in any other device. So Asus isn't hitting the sweet spot yet with all of these updates, welcome to owning brand new technology. Who knows what problems other manufacturers will run into with these new processors. The big things that I see here are;
1) someone from Asus is actually taking time to listen to the community, do their darnedest to assist where possible, and actually give us some type of update as to what is going on (whereas I have not heard of reps from other companies doing the same, hell, even giving us an idea as to what to expect in the next update)
2) we've gotten 4 updates in the past 2 months, which goes to show that Asus is actively trying to fix what's wrong. I know for a fact, that after 3 months, htc finally released an update that supposedly fixed random reboots for one of their devices (I know, I know, getting updates past a carrier is a pain, but still, I'm used to an update every 3 or so months, not every 2 weeks)
This is a HELL of a lot more that Asus is doing for their customers than quite a few other android manufacturers out there. Cut them a bit of slack, let them do their job and fix their devices, and in no time, we will all be happy with functioning tablets. For those of you who can't understand this and want to return their tablets, I wish I could say that I'm sad to say this, but go ahead. I, personally am gonna wait it out, see what can be accomplished, and I'll laugh at you guys when my prime is working as it should (which mine does, albeit a reboot here and there).
Things take time, not everything works right on the first few tries, but I'm sure that as they send out these updates, they're at least ruling out culprits for the issues.
Welcome to owning a technologically advanced chunk of metal, glass, and plastic, enjoy your stay or gtfo ^_^
Click to expand...
Click to collapse
If it was free and I was a tester I'd understand. Honestly though, when they had all the dumb beta testers, didn't one of them notice there was no gps signal or did they notice it and ignore it? Baffled by this and I lose sleep at night.
Sent from my GT-I9100
I think that the worst part about all this is that they claim they tested the update, when it is clear that they haven't. This is TF201 launch all over again where they sent devices to the market that didn't get any testing.
Just when I didn't think all this could get any worse, it has.
I will vote in this poll about 3 days or more after receiving my update (not available for WW-devices yet..), I say 3 days because I want to monitor the tablet and see how how it reacts to the new update before jumping to conclusions.
My primary concern is that it of course actually fixes my random rebooting issue.. which it looks like it does when I check the forum for people who used to have the issue before.
I can imagine that the battery drain can be just for the first 24 hours or so, because the tablet has to get used to the changes or something like that

OPINIONS: To unlock or not?

Alright so, here's where I'm at.
I've been watching the development thread for the prime here on xda, and I am really anxious to start using custom ROMs.
However, I have been waiting patiently for ASUS to do something like they've claimed they are about to- order replacement parts to fix many of the issues (wifi, gps, etc) users are reporting. I've never had strong complaints about the prime in any aspect, but that would be awesome if there was widespread improvement in primes with these replacement parts.
Is there anyone else waiting to unlock their bootloader to see if these parts show significant improvement in the prime? Should I continue waiting or dive right into those tempting ROMs? All opinions are welcome, but I am not interested in hearing anything regarding ipads (or other devices).
h3ckman said:
Alright so, here's where I'm at.
I've been watching the development thread for the prime here on xda, and I am really anxious to start using custom ROMs.
However, I have been waiting patiently for ASUS to do something like they've claimed they are about to- order replacement parts to fix many of the issues (wifi, gps, etc) users are reporting. I've never had strong complaints about the prime in any aspect, but that would be awesome if there was widespread improvement in primes with these replacement parts.
Is there anyone else waiting to unlock their bootloader to see if these parts show significant improvement in the prime? Should I continue waiting or dive right into those tempting ROMs? All opinions are welcome, but I am not interested in hearing anything regarding ipads (or other devices).
Click to expand...
Click to collapse
I think you misunderstood the replacement part incident.
It's only for the few unit with Wifi/BT problem and is on a case by case situation, not all Unit will get the fix, and it's not new hardware either.
There is no fix for the GPS, nor will there be replacement, and there is nothing about a new back case or now wifi hardware modification.
"the actual fix is just ensuring that the hardware utilized in current units is performing to tested standards. Basically to ensure this level of compliance we are replacing components within the WiFi subsystem on an as needed basis and then testing the units before shipment."
http://forum.xda-developers.com/showthread.php?t=1537260
Has anyone said what "tested standards" are? I'm just curious to see if how I perceive my prime is within standards or defective. I ask this because I'm being cautious to unlock and flash custom roms as well. I feel that my wifi is weak at times and I would appreciate a semi-functional gps... I don't intend to use the device for navigation or anything.
honestly, i have voted not to unlock.
Considering the somewhat spotty quality control issues many are finidng and how if you have any issues your on your own after unlocking, i dont think its worth the risk.
If the tablet was a samsung, which i have faith using Odin i can unbrick nearly anything, i'd say have at er no problem, however Asus has had some issues dealing with the GPS fallout, various wifi bluetooth issues, and after opening a prime myself and seeing first hand how simple oversights can cause big issues, no thanks.
At this point the development community does not seem large enough and does not offer enough rewards to risk me losing my manufacturer warrenty.
Perhaps in a few months that will change, but for now im sticking with locked.
Austin Ag06 said:
Has anyone said what "tested standards" are? I'm just curious to see if how I perceive my prime is within standards or defective. I ask this because I'm being cautious to unlock and flash custom roms as well. I feel that my wifi is weak at times and I would appreciate a semi-functional gps... I don't intend to use the device for navigation or anything.
Click to expand...
Click to collapse
No idea, but my guess, able to get wifi signal 30 feet from source, and GPS, able to see any Sat = Working
bluewr said:
I think you misunderstood the replacement part incident.
It's only for the few unit with Wifi/BT problem and is on a case by case situation, not all Unit will get the fix, and it's not new hardware either.
There is no fix for the GPS, nor will there be replacement, and there is nothing about a new back case or now wifi hardware modification.
"the actual fix is just ensuring that the hardware utilized in current units is performing to tested standards. Basically to ensure this level of compliance we are replacing components within the WiFi subsystem on an as needed basis and then testing the units before shipment."
http://forum.xda-developers.com/showthread.php?t=1537260
Click to expand...
Click to collapse
Right, I read Gary's post, and he does say the repair departments will be getting shipments of hardware. Whether or not that hardware is different from what was originally shipped with the primes has not been stated. He only said they were getting parts to fix the problem. My prime does show a significant dropout in wifi when connected to bluetooth, and that is one of the areas ASUS is working to fix. GPS is just a hopeful.
There is also so much variation with each prime, it is difficult to tell whether or not many of them are performing to expected standards.
I have avoided anything that will potentially prevent the RMA process, but will probably unlock, root and load a custom ROM when I've exhausted all the other avenues. Or when the warranty expires, which every comes first.
I've been waiting for all the details to be worked out. Looks like the best case is what Gary is setting up at the repair centers.
I just, today, send my data into the service center for the repair or possible replacement. I use my Prime every day and will actually have to change my work process for every day the unit is gone. I have come dependent on it
I would lean toward not unlocking at this time... giving your Prime more time to display any flaws.
This is from someone who has already unlocked and loaded a very nice custom ROM. I am quite happy with my Prime. I have never even tried wi-fi with bluetooth on, so that could very well be an issue for me. I may get lucky, but, then again, my Prime could start acting up tomorrow, and I would be out of luck.
A custom ROM will make your Prime operate a little more smoothly and faster. But, the Prime is a pretty high-powered machine and runs rather smoothly from the factory and is also quite fast. I do not think the extra speed is worth giving up your warranty so early.
Also, I'm pretty sure that us unlockers will get no help from Asus with future fixes, should they come around. I knew that going in.
Why did I unlock already? Well, I got into the excitement of unlocking and loading a custom ROM ... that kind of stuff is an absolute blast for me. Also, I would not lose much sleep, even if my Prime went belly-up tomorrow. I'd get another device (probably the TF300 when they come out) and move on ... maybe even getting a cheap little $200 tablet to tide me over in the mean time. I'm not normally a huge risk taker, but once in a while, I just have to go for it.
My general advice would be: If you are asking if you should unlock, don't!!!
(P.S.) The following made me laugh (thanks for that):
h3ckman said:
All opinions are welcome, but I am not interested in hearing anything regarding ipads (or other devices).
Click to expand...
Click to collapse
tedr108 said:
My general advice would be: If you are asking if you should unlock, don't!!!
(P.S.) The following made me laugh (thanks for that):
Click to expand...
Click to collapse
Ha I'm glad I could provide you with a laugh. Some days those can be sparse. A few years back, I unlocked my Nexus One the day i got it and never regretted it for a second. I know it is different with the prime, but I very much enjoy the options that become available after unlocking. I'll probably end up just leaving it since it is (like you said) already pretty darn fast to begin with. And, if I ever need it, I always have the option to overclock this baby to 1.6gHz on performance mode (since root doesn't require unlock).
I am not unlocking the Prime.
At this very moment, stock and custom roms do not differ that much. Running stock is smooth and stable. Custom roms do not offer anything that I must have that is not offered by stock.
My Galaxy S has been running ICS since I forgot when. Stock is still what? 2.3? Not sure and not care. If the prime is in a similar scenario it will be unlocked the second I can.
So, for now, no. I will not unlock the device.

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