[Q] display broken/black - cannot mount it on macbook - Galaxy S II Q&A, Help & Troubleshooting

hi there!
i searched the i9100 forum for "broken display", but didnt find any solution.
as mentioned the display is black, while the touchscreen is still working. the data i would like to download from the are: photos, contacts
(+ anything else i can recover).
- the phone can not be mounted via USB.
- also downloaded the sdk and tried /tools/ddms without success - doesnt show up/mount.
- the shell(terminal.app) doesnt recognize the command "adb".
- the phone is not rooted.
i am not a pro, but merely a user, so may be i did use any of the above incorrectly, or didnt meet some prerequisites. just tried what i could before bothering you.
any help is appreciated!
thanks in advance
Beon

Try it with a HDMI cable with an lcd tv.
Baloo

Try a PC you need USB to recover therefore USB drivers via KIES .
You may be able to fix screen if its not hardware by download mode and flash stock rom though this is a wipe mode and you will lose some data . But thats what a backups for presume no backup via KIES no back up via GOOGLE no backup via Nandroid ???
You will need a PC POWER phone off
Download stock rom from stock roms post open ODIN put rom to PDA .
Hold down Vol down button + Home button _ Pwr button
next press Vol up button once
Connect Samsung USB cable if you now get a yellow block in ODIN proceed to flash .
No yellow block = no connection .
jje

first off all, thanks for your replies! couldnt find a thank you button in the thread though...
@balootm
i dont have a HDMI-cable with USB lying around. so... before i go and buy one, i would actually like to KNOW that it works. but i will keep it in mind, if i dont find another solution. thanks.
@JJEgan
just to clarify: the OLED is broken - my bullterrier caught the charger cable while walking by. it IS hardware related, but only the display. the touchscreen still works, although its not of much use, if i cant see whats going on on the display ;-)
clarification of what i need: connect the phone to another device -
- in order to access my data on the phone (preferably my macbook pro or an another android phone).
- without having access to the phones display.
- preferably without buying special cables (more of a wish...)
i hope that you can help me better now. if i omitted anything important or you need more info, please let me know.
thanks
Beon
(EDIT: just found the "thank you"-buttons)

Bring it to Samsung service center i presume?
Just to be safe.. It will guarantee your data won't be lost..
Sent from The Center of The Earth

Bring it to samsung service center

Related

[Q] Bricked Mobile : Which ServiceCenter in Gemany can help ?

Hi all,
I've a bricked Galaxy Vibrant T959 and blocked Recovery/Download Menu. Samsung reject the repairing because is not for the local market.
Now I'm searching a Service Center or someone else in Germany, which has can put the mobile into the DL-Mode via JIG ( Anyway Box) or via JTAG.
I'm still try to call different shops ( Handy Doctor etc.. ) but all which I 've call are working also "only" via the DL&Recovery Mode ...
Does someone help to find an address, where I can send the Mobile for repair?
THX
Wesie said:
Hi all,
I've a bricked Galaxy Vibrant T959 and blocked Recovery/Download Menu. Samsung reject the repairing because is not for the local market.
Now I'm searching a Service Center or someone else in Germany, which has can put the mobile into the DL-Mode via JIG ( Anywhere Box) or via JTAG.
I'm still try to call different shops ( Handy Doctor etc.. ) but all which I 've call are working also "only" via the DL&Recovery Mode ...
Does someone help to find an address, where I can send the Mobile for repair?
THX
Click to expand...
Click to collapse
can your phone still turn on? (i'm wondering if you can still use adb to reboot to download or recovery)
can your phone still turn on?
Click to expand...
Click to collapse
Yes, it can
> I can switch it on till the "S" is coming, after that BLack-screen and the 4 keys are lightning.
> If I connect them into the USB, the green battery come up and the phone spend, if the Battery is full
Unfortunately the Recovery / Download Menu is blocked ( I've bricked them 2 days before the Recovery fix was coming out ( I'm idiot ...)) and so I have not found anything to received the DL Mode.... ( I think I have try all, what I've found) the PC reported an unknown device and deactivate the USB- Port. I haven't also found, which driver I can press manual to this device, that Odin can handle this one ....
Hi well here in Köln there are plenty of Turkish German shops that I'm sure would try to help you out. The problem is they really don't have any tools you couldn't have discovered for yourself on XDA. T-mobile USA I heard are real sticklers when it comes to repairing rooted phones even when the problem is not software related. I guess that goes to show your chances if you would send in your phone.
Still, if no European service center is willing to help you and you have exhausted every possibility of fixing it yourself I suggest calling T-mobile USA and telling them you moved to Germany and now your phone miraculously went blank. You might just want to try your luck with their repair department. Generally speaking, it's not always discovered you basically jacked up your phone yourself!
Alternatively I would suggest calling T-mobile here, they might be sympathetic to your case, although I think it's a long shot. It would really require some lying and creative story telling your part to get them to exchange your phone for a German one. In my experience especially their business support center is given a substantial amount of leeway to help customers with unusual problems and ideas and isn't tied down by the same rules they work with at the customer service for private kunden. E.g. they once helped me getting out of a Dutch contract prematurely, which would not have otherwise been possible.
Good luck!
The only problem here is - T-Mo US and Germany- that I have no contract. I using a Sim from Alice and they a cooperate with O2 .....
I believe the only way is, direct to connect Samsung US.... No Service-Center has a Anyway box If they talk a little bit, they all work with the tools, which are available everywhere .... Sh...t - why Samsung is not willing to repair - also not for money ... Global player - nice joke....
Maybe someone has another idea? I don't want believe, that the phone is now expansive trush ... 5 min in use; the plastic on the screen is still there ....
Wesie said:
The only problem here is - T-Mo US and Germany- that I have no contract. I using a Sim from Alice and they a cooperate with O2 .....
I believe the only way is, direct to connect Samsung US.... No Service-Center has a Anyway box If they talk a little bit, they all work with the tools, which are available everywhere .... Sh...t - why Samsung is not willing to repair - also not for money ... Global player - nice joke....
Maybe someone has another idea? I don't want believe, that the phone is now expansive trush ... 5 min in use; the plastic on the screen is still there ....
Click to expand...
Click to collapse
well, this phone is supposed to be near unbrickable. though i've never experienced this problem, i'm pretty sure it sounds like it's a soft brick on a HW locked phone. i don't know if your phone is already set to usb debugging mode but i guess this is worth a shot if it is:
1. extract AndroidSDK to your c:/
2.get the drivers from this post and install (these are supposed to be the correct samsung drivers and hopefully your pc will see the phone with these)
3. Download these files to some place where you know they'll be (Odin, 512.pit, JFD.tar). Also watch the vid tutorial on how to apply files so you'll get an idea of how this works.
4. after all that is done, try to access command prompt (start btn > run> cmd in windows xp iirc or shift+right click on desktop if you're in vista - not sure if it's the same on windows7).
5. once cmd is open, type in cd c:\android-sdk-windows\tools (that's to get you to where adb is)
6. open up Odin and plug in your phone into the USB.
7. go back into the cmd prompt: the cmd line should now read like this c:\android-sdk-windows\tools>, if it does type in this command: adb reboot download
i've never done this but i think that should get your phone into download mode and get it readable to Odin so that you could manually flash to stock. i should warn you that it's probably going to erase your data on the internal memory and that there's a chance that this can result in a full brick but at least if this is done correctly, your phone should be able to fully boot.
p.s: i've read plenty of times that Odin can be finicky and it may take multiple tries before it sees your phone and highlights the COM port.
BTW: check the Vibrant Bible out, for extra research before you try doing anything to your phone.
I'm hoping that someone more experienced at flashing will chime in on this post.
Thx for the time, to write all the different Steps.
Unfortunately, the PC does not see the Mobile. The PC reported only " Unknown Device and after this one, the Port is closed. So I have also no access via adb to the phone. Odin can not select any COM about the same reason.
In the case, that the Recovery- and Download Menu will working, so adb and Odin will be working. About the Defensive Phone, the Port is not open and so the chance to repair this phone is only via Anyway-box (JIG) to force the DL-Mode over the USB-cable or the more time-expansive method via JTAG.

[Q] Galaxy SII almost bricked please help.

I have a problem with Galaxy s2. Basically it started to drain my battery like hell.
It gets empty in about 10 hours.
Now when I want to flash the phone once again in order to get everything back as it was when I bought it I cannot. This is due to MTP connection activating itself as soon as I turn on the phone. And I cannot enable usb debugging due to that as it says that I have to remove the USB cable.
In addition my phone charges itself really fast about 2 hours. And when I try to power it on without charger plugged in it gives me charging image and yellow triangle with ! in it and thermometer aside flickering. Does anyone have any ideas how to fix my phone?
Have you tried using CWM to wipe all data + clear all cache, then do a fresh re-install?
Yes I tried it now. It still says my USB is connected when its not. And now it doesnt unlock my sim card.
Factory reset that dont work return phone to a service centre ..
jje
Well thats the case I have voided warranty already. Wondering if there are any chances I could put old rom back before returning it?
Make a DIY USB JIG then flash it back to stock rom and have it checked.
EarlZ said:
Make a DIY USB JIG then flash it back to stock rom and have it checked.
Click to expand...
Click to collapse
Not sure what do you mean by DIY USB JIG but I cannot flash it because I cannot switch USB debugging on... Thats the case it shows me that USB is always connected when it isnt and when USB is connected it doesnt let to switch on USB debugging.
Route is source stock rom and Odin load stock rom into Odin enter download mode on phone and then connect cable and flash rom .
No download mode
http://forum.xda-developers.com/showthread.php?t=819551
jje
JJEgan said:
Route is source stock rom and Odin load stock rom into Odin enter download mode on phone and then connect cable and flash rom .
No download mode
http://forum.xda-developers.com/showthread.php?t=819551
jje
Click to expand...
Click to collapse
Thank you all who have replied. I have now managed to get over the USB issue somehow but still something is wrong either with battery sensor or battery. When I power off my phone it switches on automatically and shows the thermometer and battery charge icon. Anyone else have had this problem? It also charges up to 95% and it bursts to 100% very quickly.
EDIT: Now I tried my friends battery and I did not get the flickering temp error and my friend didnt get it with my battery as well. So something now I'm totally out of ideas.
Service centre .
jje
I am having the same issues here, wonder if the topic creator resolved this in any way? I am thinking of getting a new battery?
Just FYI wear a condom or something on your galaxy S II. As it turns out from service my phone supposedly has liquid damage which does not the warranty apply. I have to pay 240 euros in order to get it fixed :S
Hey Guys.
I had an S1 7 months prior to buying the S2, and have upgraded/fresh installed ROMS many many times over the past year. Once the S1 bricked during an upgrade and I was able to get it into Download Mode without using a micro-USB jig from instructions on this website. If my memory serves me correctly, it was a procedure something fairly simple like hold the Home, Volume Up and Power buttons continuously until the phone goes into forced Download Mode.
However, this procedure doesn't work with the S2 or I'm remembering it incorrectly, and I'm unable to find that instruction webpage again. Now my S2 is almost bricked showing a message I've not seen before, "Firmware upgrade encountered an issue. Please select recovery mode in Kies & try again."
So far, I cannot get past this message and Kies 2.0.2.11071_128 doesn't recognize the device nor that emergency recovery is needed.
Unfortunately Samsung programmers haven't been quite smart enough or forward thinking enough to make Kies work from behind a proxy which requires authentication (I live and work on a university campus and the only way to the internet is via proxy and authentication) and it has never shown in the past 9 months of usage that it needs to update itself nor finds any official ROM releases. Therefore I've been forced to use Odin and ROMs from here or samfirmware.com for my updates. Until now, there has never been any major problems that I couldn't get around.
Do any of you have instructions on how I can get my S2 into download mode so as to get Odin to recognize the device? It is not possible for me to make my own JIG here in Thailand as there is nowhere for me to go purchase electronic equipment and parts such as soldering irons and resistors. I am a computer engineer and could easily build such if it were possible to get needed parts.
Thanks hugely in advance for any help offered.
Just order a high from ebay
Sent from my GT-I9100 using XDA Premium App
cmcole101 said:
Hey Guys.
I had an S1 7 months prior to buying the S2, and have upgraded/fresh installed ROMS many many times over the past year. Once the S1 bricked during an upgrade and I was able to get it into Download Mode without using a micro-USB jig from instructions on this website. If my memory serves me correctly, it was a procedure something fairly simple like hold the Home, Volume Up and Power buttons continuously until the phone goes into forced Download Mode.
However, this procedure doesn't work with the S2 or I'm remembering it incorrectly, and I'm unable to find that instruction webpage again. Now my S2 is almost bricked showing a message I've not seen before, "Firmware upgrade encountered an issue. Please select recovery mode in Kies & try again."
So far, I cannot get past this message and Kies 2.0.2.11071_128 doesn't recognize the device nor that emergency recovery is needed.
Unfortunately Samsung programmers haven't been quite smart enough or forward thinking enough to make Kies work from behind a proxy which requires authentication (I live and work on a university campus and the only way to the internet is via proxy and authentication) and it has never shown in the past 9 months of usage that it needs to update itself nor finds any official ROM releases. Therefore I've been forced to use Odin and ROMs from here or samfirmware.com for my updates. Until now, there has never been any major problems that I couldn't get around.
Do any of you have instructions on how I can get my S2 into download mode so as to get Odin to recognize the device? It is not possible for me to make my own JIG here in Thailand as there is nowhere for me to go purchase electronic equipment and parts such as soldering irons and resistors. I am a computer engineer and could easily build such if it were possible to get needed parts.
Thanks hugely in advance for any help offered.
Click to expand...
Click to collapse
Well kiss my rosy red butt-cheeks! Speaking from personal experience as tech support, I know empirically to replicate something 52 times prior to asking for assistance. This instance shouldn't have been an exception!
Directly after posting this request for assistance, I decided to try Odin once again and DANGED if this time it found my device even with the "Firmware encountered" error showing. Odin stopped around 90% and forced me to reset my S2, but this time it went right into Download mode with nary a fuss. Now Odin just successfully installed KG6.
So if there is anything to be learned from this experience, either by other users with similar issues or myself, it is "if at 1st you don't succeed, try again and again and again and again."

[Q] Bricked after attempting to upgrade to 2.3.5... HELP PLEASE

Hello, I am a newbie Android user and I have been exploring the greatness of the OS for few days now.
Just now I tried to update my firmware to 2.3.5 and followed instruction from a non-xda developer site and little did I know, it messed up my phone big time.
While I was loading all the files (CSC, tar, modem, etc), and I should've known better when the site told me to check the "re partition" box, but I was stupid enough to go along with it.
So Odin got stuck at re-writing the modem or something like that and I had to pull out the battery from the phone.
Now the phone turns on only in recovery mode and none of the recovery choices work, if I choose one it just shows a little green android with white bordered triangle with an orange exclamation mark in the middle.
I can still access the download mode by using conventional button pressing method, but my phone is NO LONGER RECOGNIZED through the USB so I cannot flash the old stock firmware...
Is there a fix for this? If anyone can help me resolve this issue I am willing to compensate very well in return...
Thank you so much for reading my convoluted troubled story, and I really hope to find some resolution in your wisdom.
If u can't reflash your farmware
Than their is only one option left
give it to the Samsung service center they will repair your phone
Sent from my GT-S5570 using xda premium
I'd be down to do so but it will be hard as I have 4 custom binary flash counter... What can I do as of now?
i dont know if this helps you out buddy but maybe if you read in this thread you might find people that had the same trouble as you..just try and search the thread first and if nothing comes up try and read the first page maybe there you might get an idea on how to unbrick the phone
http://forum.xda-developers.com/showthread.php?t=1075278
Thank you.. But I unfortunately did not follow the instructions that is written there I used an external source which told me to check "re partition" which completely messed up the phone, I think. Thank you for your input, though.
sfoksn said:
Thank you.. But I unfortunately did not follow the instructions that is written there I used an external source which told me to check "re partition" which completely messed up the phone, I think. Thank you for your input, though.
Click to expand...
Click to collapse
i dont want to advice you wrongly but you say you can get into download mode right? if it was my phone i would try and flash again but this time using the proper way to do it....but its down to you my friend i dont want to say do it and it gets worse..
EDIT: apologies i just saw that your usb is not recognised...do you have kies on the background when you flash with odin?
Check this unbricker
android-roms.googlecode.com/files/DREAIMG-RC29.zip
Download DREAIMG-RC29.zip and unzip the file.
Reformat the SD card to FAT32 and copy the DREAIMG.nbh onto it.
Safely eject the SD card.
Put the SD card into your device.
Step 3: Wipe The Phone
Hold home and press the power button.
When you see the image of an ! mark, open your keyboard and press Alt + L if you cannot see any command options.
Do a factory reset by pressing Alt + W or just using the trackball.
When the reset is done, go ahead and hold the camera button and select the reboot system now option with your trackball.
Step 4: Flashing The Phone
Once the grey screen pops up (or the white screen if your phone was rooted with JesusFreke) it will ask you to hit a button to start installing the image…press that button. DO NOT DO ANYTHING TO STOP THIS PROCCESS. It will take about 8-12 minutes.
When the image has completed the installation (it will say completed), go ahead and press the green, red, and menu buttons at the same time. The phone will reboot.
And your done! Your phone is now unbricked!.
If this helps u buy me a HTC sensation.
debsattam said:
Check this unbricker
android-roms.googlecode.com/files/DREAIMG-RC29.zip
Download DREAIMG-RC29.zip and unzip the file.
Reformat the SD card to FAT32 and copy the DREAIMG.nbh onto it.
Safely eject the SD card.
Put the SD card into your device.
Step 3: Wipe The Phone
Hold home and press the power button.
When you see the image of an ! mark, open your keyboard and press Alt + L if you cannot see any command options.
Do a factory reset by pressing Alt + W or just using the trackball.
When the reset is done, go ahead and hold the camera button and select the reboot system now option with your trackball.
Step 4: Flashing The Phone
Once the grey screen pops up (or the white screen if your phone was rooted with JesusFreke) it will ask you to hit a button to start installing the image…press that button. DO NOT DO ANYTHING TO STOP THIS PROCCESS. It will take about 8-12 minutes.
When the image has completed the installation (it will say completed), go ahead and press the green, red, and menu buttons at the same time. The phone will reboot.
And your done! Your phone is now unbricked!.
If this helps u buy me a HTC sensation.
Click to expand...
Click to collapse
Thanks for such detailed instruction! Would this method work if my phone is no longer recognized by the computer though? Please clarify what you mean by "open your keyboard" and the subsequent steps...
Thank you, once again!
sfoksn said:
Thanks for such detailed instruction! Would this method work if my phone is no longer recognized by the computer though? Please clarify what you mean by "open your keyboard" and the subsequent steps...
Thank you, once again!
Click to expand...
Click to collapse
Yeah it althrough works . Try it its helps he to unbrick ma t mobile oncemay be It works on ur phone to
Sent from my GT-S5570 using xda premium
Ah I see. Could you please help me understand what you mean by "open keyboard?" I just don't see how I could open keyboard on my SGS2 when it isn't recognized by my computer... If you could clarify what you mean by that it will be really appreciated!
So from your information provided, you have a stock recovery and your phone is semi-bricked. You can still boot and your computer won't recognize your phone.
Do you have a jig? What firmware did you flash? You could use a jig to reset the flash counter on the phone and return it for warranty saying that Kies messed up while upgrading firmware. If you've flashed the KI3 with the new bootloader then the jig won't be able to clear the flash counter.
EDIT: Maybe an experienced senior member might come and look at this thread and provide some other solution. Do wait!
EDIT2: Try reinstalling Kies and the drivers. Don't give up just yet!
sfoksn said:
Ah I see. Could you please help me understand what you mean by "open keyboard?" I just don't see how I could open keyboard on my SGS2 when it isn't recognized by my computer... If you could clarify what you mean by that it will be really appreciated!
Click to expand...
Click to collapse
I don't think that the guide he posted is particularly for galaxy s2 because he also mentioned a trackball...
but if you can go the settings he mentioned you might find something and lead you.
And if you decide to bring the phone to samsung you might want to have a read at Intratechs Official firmware
thread in (Original Android Development)there you can find a bootloader that you can flash so you can use the jig to reset the counter
edit: wow I also failed to read that your computer can't recognise your phone
anymore....
Have you tried to delete the samsung drivers when you go to
your hardware settings?? and let windows find it's drivers again?
Not sure if this will help. I read somewhere someone else with their PC not really recognizing the phone. Someone else advised to unplug the phone and remove the battery then connect to PC insert battery and put it into download mode.
I could be wrong with the method. Its just from my memory.
Also this may make no difference but maybe removing the sim and SD card. Someone will probably call me stupid for suggesting that though.
I wouldn't try that unbrick method mate. That looks like it is an unroot for an old phone..possible the G1 (AKA HTC Dream).
Thanks for all the help... I have been trying to uninstall the driver and reinstall it but no luck. If I could just get the phone to be recognized I think I will be fine, but I just don't know what to do
Thank you for all the suggestions, please keep them coming!
EDIT: this is the guide I used that messed up my phone.. http://androidflip.com/install-andr...-samsung-galaxy-s2-gt-i9100-installing-guide/
EDIT: Tried to reinstall KIES, no luck. It's like there's nothing on the other side of the USB cord... Not even a sound when I plug the phone in...
If it had been via XDA the instructions are do not do what they are saying .
In Odin Select Re-Partition , Auto Reboot and F.Reset Time
In Odin select these files
For PIT select u1_02_20110310_emmc_EXT4.pit
BIG BIG NO to the above .
As usual some stuff ripped from XDA and some from elsewhere .
My suggestion would be one buy USB jig it hopefully will clear the rom counter and enter download mode .
two in recovery mode go to mounts and storage and format cache data dalvik system and sd card .
Clean phone with nothing on it .Flash stock firmware .
http://forum.xda-developers.com/showthread.php?t=1075278
If PC does not now recognise phone either try another PC or return phone to service centre and say it failed on a Kies upgrade .
jje
Go through the following steps on your PC or laptop:
1. Go to Start
2. Panel
3. Programs and Features
4. Windows features on or off (then a list compiled, this can take several seconds).
5. Then you see a check stand Microsoft. NET Framework 3.0 or 3.5 (if not, tick)
6. Open the sub folders with the + and then be there for the 3 sub folders a checkmark (if not checked, any configuration takes several minutes)
- Windows Communication Foundation HTTP Activation
- Windows Communication Foundation Non-HTTP Activation
- XPS Viewer
7. Then click OK
8. Now start up your computer.
9. Now you choose to uninstall through Programs and Features
10. Also remove the Samsung USB Driver.
11. Then download the latest version of Kies on the Samsung site and install it.
12. Now launch the program Select Samsung and go to the Tools tab.
13. Then click on drivers.
14. Once this is complete close the Galaxy S2 with the USB cable to your computer.
15. If all is well you now have access to your phone via the USB connection.
If there are any questions, you can leave a response below.
I am not sure if this will help but you might want to have a try. I got this
from a Dutch website. I google translated it for you and hoping you wont
have trouble reading it. This is one of the guides posted when some of us
here couldn't connect our phone with the usb cable.
droidluck said:
Go through the following steps on your PC or laptop:
1. Go to Start
2. Panel
3. Programs and Features
4. Windows features on or off (then a list compiled, this can take several seconds).
5. Then you see a check stand Microsoft. NET Framework 3.0 or 3.5 (if not, tick)
6. Open the sub folders with the + and then be there for the 3 sub folders a checkmark (if not checked, any configuration takes several minutes)
- Windows Communication Foundation HTTP Activation
- Windows Communication Foundation Non-HTTP Activation
- XPS Viewer
7. Then click OK
8. Now start up your computer.
9. Now you choose to uninstall through Programs and Features
10. Also remove the Samsung USB Driver.
11. Then download the latest version of Kies on the Samsung site and install it.
12. Now launch the program Select Samsung and go to the Tools tab.
13. Then click on drivers.
14. Once this is complete close the Galaxy S2 with the USB cable to your computer.
15. If all is well you now have access to your phone via the USB connection.
If there are any questions, you can leave a response below.
I am not sure if this will help but you might want to have a try. I got this
from a Dutch website. I google translated it for you and hoping you wont
have trouble reading it. This is one of the guides posted when some of us
here couldn't connect our phone with the usb cable.
Click to expand...
Click to collapse
Thanks, I tried to do this but unfortunately the problem persists... What do you think the root of the problem is? I just dont' get it why it won't be recognized anymore.. I feel like I could easily get it to work if I could just get it to become recognized to flash stock firmware....
EDIT: JJE, I would turn it into the service place but I have custom rom count of 4 And I don't have any USB jigs to work with either.... I am still within the 15 days of the phone purchase day, would they be willing to swap my phone?
BUMP, any input would be appreciated...

Not sure if I hard bricked my Note 2, what can I do now?

I'll start out that I'm new to android, been an avid blackberry user that just purchased my note 2. I followed the casual root application, and unlocked and rooted my device. I went to install cm 10.2 mod on my device after wiping the device in development mode then proceeded to install from sdcard and it failed. Now my device will not respond to either download mode or development mode or power on in any way (including using a charger and removing and replacing the battery). I'm kind of stuck and not sure how to approach the correct solution to get my device back up and running. I did make sure that the cm mod I downloaded was for my specific device. Is it possible that maybe the root/unlock method failed and thats where I went wrong when installing the cm mod? I also get no response when the device is plugged into my pc. So its not being read by odin currrently.
Since it appears I have hard bricked my device, not quite sure what steps I can do to recover. I get no power to the device in any situation, I've read online about jtag, if anyone could point me in a direction it would be helpful. Thanks in advance.
Sorry forgot to mention this was a verizon branded note 2
achiquitachaser said:
I'll start out that I'm new to android, been an avid blackberry user that just purchased my note 2. I followed the casual root application, and unlocked and rooted my device. I went to install cm 10.2 mod on my device after wiping the device in development mode then proceeded to install from sdcard and it failed. Now my device will not respond to either download mode or development mode or power on in any way (including using a charger and removing and replacing the battery). I'm kind of stuck and not sure how to approach the correct solution to get my device back up and running. I did make sure that the cm mod I downloaded was for my specific device. Is it possible that maybe the root/unlock method failed and thats where I went wrong when installing the cm mod? I also get no response when the device is plugged into my pc. So its not being read by odin currrently.
Since it appears I have hard bricked my device, not quite sure what steps I can do to recover. I get no power to the device in any situation, I've read online about jtag, if anyone could point me in a direction it would be helpful. Thanks in advance.
Click to expand...
Click to collapse
I guess no one has an idea of where to go with this now?
achiquitachaser said:
I guess no one has an idea of where to go with this now?
Click to expand...
Click to collapse
connecting to pc does your note responds or pc shoes something
remove your battery connect to pc and go to download mode by pressing the button combo if odin shows a port
and you are connected then you are saved if not I guess its tym for service center
anyways try
P.S be sure that you have latest drivers installed on pc and use the original usb cable for conecting
sangalaxy said:
connecting to pc does your note responds or pc shoes something
remove your battery connect to pc and go to download mode by pressing the button combo if odin shows a port
and you are connected then you are saved if not I guess its tym for service center
anyways try
P.S be sure that you have latest drivers installed on pc and use the original usb cable for conecting
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Click to collapse
Thanks for the reply sangalaxy, like I mentioned the phone does not respond at all for download mode, not recognized by Odin or showing any power when connected to a charger. Hence why I was thinking its hard bricked.
I'm not sure if I can send it to samsung, since I bought the phone off craigslist.
achiquitachaser said:
Thanks for the reply sangalaxy, like I mentioned the phone does not respond at all for download mode, not recognized by Odin or showing any power when connected to a charger. Hence why I was thinking its hard bricked.
I'm not sure if I can send it to samsung, since I bought the phone off craigslist.
Click to expand...
Click to collapse
yea sometimes it will not recognize anything and will not show on screen but will work silently
did you tried connecting it to pc without battery as I said and go to download mode by pressing buttons may be odin will recognize
if not you don't have any choice but go to samsung
Your right I didn't fully read your post to try those instructions, unfortunately it didn't work but thank you for the help. It is definitely appreciated. I think I have found someone off eBay with a good reputation for jtagging android devices that might be a solution.
achiquitachaser said:
Your right I didn't fully read your post to try those instructions, unfortunately it didn't work but thank you for the help. It is definitely appreciated. I think I have found someone off eBay with a good reputation for jtagging android devices that might be a solution.
Click to expand...
Click to collapse
ok friend hope it gets fixed

[Q] Please someone help SM-T311 bricked

I have rooted my tablet and have been playing around with it last week i downloaded some cpu monitor and after i installed it ask for supermission and i grandted it and right after that my tab self restart and cannot boot i can only see the first samsung logo samsung galaxy tab 3 and after that just its just black screen and i go to android system recovery 3e and did the wipe data/factory reset and wipe cache partition and after that its still the same black screen and i try to flash it with odin and the pc cannot detect the device not even found new hardware i have tried uninstall driver in the pc an install another version usb driver and kies i have also change the cable and the pc and nothing happen i have google alot and cant get an answer please can someone please tell me what to do and it cant even turn off it is showing the battery sign :crying:
chhuanga said:
I have rooted my tablet and have been playing around with it last week i downloaded some cpu monitor and after i installed it ask for supermission and i grandted it and right after that my tab self restart and cannot boot i can only see the first samsung logo samsung galaxy tab 3 and after that just its just black screen and i go to android system recovery 3e and did the wipe data/factory reset and wipe cache partition and after that its still the same black screen and i try to flash it with odin and the pc cannot detect the device not even found new hardware i have tried uninstall driver in the pc an install another version usb driver and kies i have also change the cable and the pc and nothing happen i have google alot and cant get an answer please can someone please tell me what to do and it cant even turn off it is showing the battery sign :crying:
Click to expand...
Click to collapse
Geez, that's a tough one. An app like that definitely shouldn't cause any issues like this. But if there is no recognition of being plugged in to the PC, there isn't much you can do yourself. It's rare that recovery and Download mode show up but don't attempt to load drivers. So in Device Manager, there isn't even an exclamation mark or anything? Another option, if you have access to one (or you can make a Live CD) is to try and use the program called Heimdall (like the Linux version of Odin) on Ubuntu or a similar Linux distro.
If you've exhausted all other options and there just isn't any sign of activity, then you might need what is called a JTAG service. Basically a special cable is soldered to a point on the motherboard circumventing the USB port and this will allow a special manual reload of the software and kind of shock the system back on track. Highly recommended by myself and tons of other XDA members: http://mobiletechvideos.mybigcommerce.com/
Thank you soo much for your help i have been searching and searching on what to do, so i took your advice and went to the site but i dont see the jtag for my smt311 will i be able to use the samsung galaxy tab jtag for my device as well i dont know which one will be support by my device as it have not been listed thanks for your time again God bless
chhuanga said:
Thank you soo much for your help i have been searching and searching on what to do, so i took your advice and went to the site but i dont see the jtag for my smt311 will i be able to use the samsung galaxy tab jtag for my device as well i dont know which one will be support by my device as it have not been listed thanks for your time again God bless
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Click to collapse
I'm not entirely sure about the model. Probably best to just send them a message and see if they support your device. If they don't, then your only other option would be to attempt to use Heimdall in Linux.

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