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I hope this is the right sub-forum to open this thread if not please movie it.
Half an hour ago I Got the 9.4.2.15 firmware update from asus. after the update was applied my prime asked me if I want to turn it off....I approved and the device shut down and stayed off.I tried to turn it on and nothing happened.
When I applied the update I had more then 80% of the battery.
I plugged the phone to the charger and the charger light on the power button changed from orange to green
While the Prime was charging(and after it was fully charged) I tried to do some stuf
I tried to press the on button and nothing happened and no vibration.
I tried to hold the on button for about 30 seconds and the only thing that happened is that I got a vibration(the same you get when you turn on your device).
I tried to reset the device with the reset hole near the microsd with a needle and nothing happened.
I tried holding the power button and the volume button(once the up and the other time the down) and nothing happened except the vibration after about 10 seconds.
ANY IDEAS?
*my biggest problem is I purchased the Prime from "Amazon US" and I don't leave in the us...How If I need do I use my ASUS warranty.who do I connect?
Thanks.
Try draining the battery completely then charging it back up. Then try to boot it up again. You might have a glitch or bug. Its always good after an update is applied to let it update then it reboots itself. After it loads back up,go into home screen. Then **** down device and cut back on. This will eliminate anything happening from rogue codes.
http://service.asus.com/InfoPage.aspx?rid=7
Good luck
demandarin said:
Try draining the battery completely then charging it back up. Then try to boot it up again. You might have a glitch or bug. Its always good after an update is applied to let it update then it reboots itself. After it loads back up,go into home screen. Then **** down device and cut back on. This will eliminate anything happening from rogue codes.
Click to expand...
Click to collapse
Any Idea how do I drain the battery, The Prime has now 100% battery and I am unable to turn it on...the screen stays black?
jdbaker82 said:
http://service.asus.com/InfoPage.aspx?rid=7
Good luck
Click to expand...
Click to collapse
Thanks.
Any more ideas?
*By the way I have the option to take the prime to a shop that could fix it, I am sure the problem is a software bug and not hardware...Should I try doing this because ship it to asus ans back will take about 3-4 weeks.
Try a hard reset and if that doesnt work do a search for this (EP201_SDUPDATE.ZIP)
ohwell said:
Try a hard reset and if that doesnt work do a search for this (EP201_SDUPDATE.ZIP)
Click to expand...
Click to collapse
I am unable to do "Hard reset" because the device do doesn't start, after pressing the power button nothing happens the screen stays black. the onle response I get from the device is vibration(after I hold the power button for about 10-12 seconds).
I don't think that "EP201_SDUPDATE.ZI" will help because I don't have accesses to my bootloader
Did you happen to drop the device or bang it pretty hard? If so, could be a chance the connector to your display is loose and device is actually on but the screen is off. Best way to check this is to connect your prime to your t.v. thru HDMI. Then try to cut it on. If something displays on your t.v. but screen still won't cut on, then connector came loose from your display. That is the best way to check. Plus you could also operate tablet like that.
Nope,didn't drop or hit it.
Unfortunately I don't have HDMI cable that connects to the prime.
your idea is good but even without the cable I am sure it's not the problem...but lets say that it is the problem...then if the device is actually on I should be able the hear the sound it makes when I use the volume buttons and when I receive new emails...the thing is I am unable to produce any sound from the device.
I just applied my update and it didn't ask me if I wanted to power down, it did itself. Did you power down when it was starting to install?
My screen did say "power down" but I knew it would do it itself.
Maybe like doing a battery pull during a flash?
Sent from my Transformer Prime TF201 using xda premium
Maybe you are right and for some reason I turned the device off while it was in the middle of the update... so 5hat means as you said that I interupted the flash process...in this case the problem is the software of the device ...could I do somthing to fix it without going with it to a lab?
Sent from my Galaxy Nexus using Tapatalk
You might try inserting a pin or a paperclip into the reset hole next to the micro SD port.
PROBLEM SOLVED!!!
I decided to try and fix my prime one last time before I use the warranty. so I took a needle SMALLER one then I used the first time I tried to "Hard reset" the prime and inserted it into the hole near the microSD port....and this time I felt a "click"...I pressed for about 10 seconds and then released and the screen turned on
I immediately got the screen withe the open green robot and with a blue line under it that showed me that the update was applied....then the screen changed to the screen you get when you turn on the device(asus symbol and tegra3 symbol) and again I got a blue line showing me that the update is going on.
After the blue line went foreword to 100% it disappeared from the screen and I was left with the screen you get when you turn on the device(asus symbol and tegra3 symbol).
I have waited for about 20 minutes and nothing happened....I turned off the device with the power button and then turned it on again(this time the device responded after 1-2 seconds)...I got a vibration and the screen was on(asus symbol and tegra3 symbol). after a few seconds the screen changed to another screen( another ASUS symbol with a turning circle under it) after about 8 seconds my device was fully working all my data was present(didn't reset with the needle should have deleted everything?) and my software number was 9.4.2.15,so the update was fully applied.
I tried turning on and off the device for a few times and had no problems with it.
So basically the device is working and I have no idea what was the problem
The tip i got for everyone trying to reset the device with a needle/paper clip....YOU HAVE TO FEEL THE CLICK
that's awesome! Congrats!
These are expensive toys (in my case addiction).
Maybe it was a bad flash which can be really spooky if you're not rooted with a custom recovery.
Sent from my Transformer Prime TF201 using xda premium
Need some advice please
Any Flyer member who can advice me please?
Buyed a WIFI Flyer 16Gb Gingerbread stock no rooted turned on and suddenly turned off and got stuck in black screen (with some light in the back) vol down + power, nothing.
battery has 100% charge, but red led turned on and off ocasionally.
Any advice how to revive it would be greatly apreciated!
Thanks in advance,
Soft reset - Hold down power button only. Keep holding until tablet resets. You should know when this happens. You can't bring it up in bootloader/recovery (down vol. + power), until it's first actually turned off.
Does your PC recognize a device being plugged in when you connect
Sent from my HTC Flyer P510e using xda premium
.
Thanks for your replies:
It didnt work pressing only vol dow for a while, or presing only power button, it never rests.
Just behind power button a green mini led is turned on now all the time, probs started when removed back to insert sd card.
Tooked off to make some tests but now still nothing...
If connecting to PC nothing happens...not detected...no asking for install drivers
Any other advice?
Thanks in advance!
orb3000 said:
Thanks for your replies:
It didnt work pressing only vol dow for a while, or presing only power button, it never rests... probs started when removed back to insert sd card.
If connecting to PC nothing happens...not detected...no asking for install drivers
Any other advice?
Thanks in advance!
Click to expand...
Click to collapse
Take off back cover... Remove SD card... Try to reset again, power btn only, hold down 20 to 30 secs., don't use volume btn.
Nothing happens
i would suggest trying to globatron's attention. if anyone on this board would know what to do it would likely be him
orb3000 said:
Nothing happens
Click to expand...
Click to collapse
I would agree with mcord11758... Still...
orb3000 said:
battery has 100% charge, but red led turned on and off occasionally.
Click to expand...
Click to collapse
A red led isn't going to show with a 100% power condition. Later you wrote...
orb3000 said:
It didn't work pressing only vol down for a while, or pressing only power button, it never rests. Just behind power button a green mini led is turned on now all the time...
Click to expand...
Click to collapse
(doesn't make sense to me) A green led can't show unless the tablet is plugged into a power source and the battery actually is 100%...
If yours is a stock unit with a stock rom (and isn't defective), I would suspect a low battery condition that can't reset/reboot for lack of power...
Suggest you plug it into the wall and try the reset procedure again, and if still a failure, (maybe you can get some help from globatron or) call HTC.
...and then again, as I've read in other threads (that you've also seen), maybe all that's needed is a battery disconnect & reconnect. - Hope you get those pics, and if so... make it a last course of action, as you'll have no warranty if you do it.
Thanks.
Update:
I left computer connected to Flyer all night, and the day after it was turned off, then unplugged from PC and plugged it again, PC recognized the tablet and after that I ran the stock RUU, now it´s stuck on the process as it has been more than 20 minutes and progress bar in computer is at 100% with the following legend:
sending..........
updating the Rom image on your android phone
It is stuck there, how much should I wait? or if you recommend to do something else?
Thanks in advance for all your help.
UPDATE: RUU failed, says I have the wrong image, finished, exited and rebooted normally!
Now working, but I´m afraid to open the cover to insert my sd as the last time it was when it was turned off
Orb,
That sounds like it when into DL mode. On the flyer once you get out of DL mode it's normally fine after that. It seems to be random, mine did it once or twice, leedroid has seen it as have a few others.
After it boots again it goes back to normal.
Hi mate,
Thanks for your reply.
Very strange behavior. After all above mentioned I was able to use is perfect, even updated to OTA Honeycomb all went ok, installed some apps, etc.
Then decided it was time to test again to remove the cover and install my sd card, just in the minute I touched the back , not even finished of removing, and Flyer went screen off, now again I can´t turn it on. Could be a short circuit or something?
I will leave it connected to wall charger for the night and hopefully tomorrw will be able to turn it on again....
I swear never again to remove the back cover
PS: I checked battery level before all this and it was in 77%, now red led on power button is on...
globatron said:
Orb,
That sounds like it when into DL mode. On the flyer once you get out of DL mode it's normally fine after that. It seems to be random, mine did it once or twice, leedroid has seen it as have a few others.
After it boots again it goes back to normal.
Click to expand...
Click to collapse
orb3000 said:
Hi mate,
Thanks for your reply.
Very strange behavior. After all above mentioned I was able to use is perfect, even updated to OTA Honeycomb all went ok, installed some apps, etc.
Then decided it was time to test again to remove the cover and install my sd card, just in the minute I touched the back , not even finished of removing, and Flyer went screen off, now again I can´t turn it on. Could be a short circuit or something?
I will leave it connected to wall charger for the night and hopefully tomorrw will be able to turn it on again....
I swear never again to remove the back cover
PS: I checked battery level before all this and it was in 77%, now red led on power button is on...
Click to expand...
Click to collapse
That's weird, if it's not too much could you try and get a logcat (adb logcat) when its screen goes off while opening the cover. That should help us establish whether this is a HW problem(unique perhaps bad mainboard) or software problem (me,globatron,Lee, etc. experienced)
I can also confirm that it happened to me too couple of months back, but after soft reset it rebooted fine, but the backcover issue is new.
Sent from my HTC Flyer P510e using XDA Premium HD app
hello
Im orbs friend, my htc flyer still having the prob, everytime i touch the cover or pusih it by accident it goes back.
What I do is leaving it charging for awhile and press power button and vol down at the same time for around 30 sec for a couple of times and then it re start. Im guessing its not a software problem i dont find an explanation i even updated it to 2.3.4.
Hi,
My TFP begin, about 2 weeks ago, with a problem concerning the volume up that i couldn't use only the volume down works. Then couldn't turn off the tfp. After that i decided to make a factory reset. Then i couldn't turn on the tfp, pressed the power button for 10 second's and hear a buzz and nothing happened. Send the tfp for asus to repair and a week later they send me back the tfp saying that no problem was found.
In fact i could then turn it on, but after a few minutes the volume up stops working and decide to test the reboot.
Upsss can't turn it on
Stays like that for 2 days. some times i try to put it back on but nothing happens, only a buzz when i press the power up for 10 seconds.
Today i plug the tfp and noticed that the battery was down, wait for some minutes and i could turn it back on. And after a while the problem with the volume up appears and after a reboot can't turn it back on :|
I am getting crazy with this!
Can some one help me?
What should i do?
rma
It would appear that your volume up button is constantly depressed, thus when you restart, the TFP is entering APX mode.
In this mode, nothing appears on the screen, and it will look as if the TFP is not turned on.
Try holding down the volume down button while powering up, and the recovery screen should appear. Keep holding down the volume down button until the TFP shows the ASUS logo, and you should be able to enter the android system... however this is only a temporary way to boot into android.
I'd send it back to ASUS and tell them that the volume up button get stuck at times, and that you can't restart the TFP because of this.
They should then be able to discover the problem, as they probably weren't looking for it the first time they looked at it.
I've read in this forum various people with the same issue of having the volume button get stuck.
Try to make cold boot with paperclip. One time my prime dont want to turn
Sent from my HTC Desire HD A9191 using XDA
I already see this problem in a Italian forum.is not hardware problem.seems to bee a panic kernel.
Inviato dal mio GT-I9100 con Tapatalk 2
Hi,
My Prime had came back fine from the previous problems that i had reported! But now the screen starts flashing when i use programs like Remote DeskTop Client or something like a simple speed test :|
Those any one have an idea of what is going on?
Sent from my Transformer Prime TF201 using Tapatalk 2
hm I had a flashing screen too, but rebooting helped it.
So my Prime is completely stock from an OS standpoint. Not rooted, just a handful of apps. I got the JB firmware notification this morning and I went ahead and kicked it off. Things seemed fine and the android with the blue progress bar popped up after a reboot. I left it alone and when I came back it was sitting on the ASUS boot screen. It has been on that boot screen ever since. I let it sit that way for over an hour and finally tried to power it off. I can power it off but it automatically tries to restart and gets stuck on the ASUS screen again. Tried holding the volume button down during power cycle and no luck. Anyone have any ideas?
Thanks
xRedLeadrx said:
So my Prime is completely stock from an OS standpoint. Not rooted, just a handful of apps. I got the JB firmware notification this morning and I went ahead and kicked it off. Things seemed fine and the android with the blue progress bar popped up after a reboot. I left it alone and when I came back it was sitting on the ASUS boot screen. It has been on that boot screen ever since. I let it sit that way for over an hour and finally tried to power it off. I can power it off but it automatically tries to restart and gets stuck on the ASUS screen again. Tried holding the volume button down during power cycle and no luck. Anyone have any ideas?
Thanks
Click to expand...
Click to collapse
Try the following and see if it helps.
Hold volume down and power button and when the text appears in top left just wait 5 seconds. When the icons appear on your screen use volume down to go to the wipe icon then press volume up.
Not guaranteeing this will work but it has for others.
If still broken come back and post.
I have a unlocked TF201 and managed to install cyanogen mod 10 on it. Then one fine day, it encountered the "turning on wifi" error, and I tried to be clever and did a format /data on CWM.
Now I have a TF201 which can enter CWM (but can't install anything because it can't read SD card) and can get into Fastboot (since it's unlocked), but can't seem to be detected when i run fastboot from my win-pc.
Can anyone help? I tried installing various of the ADB fastboot drivers, in particular the universal naked driver from another thread, but still can't seem to work!
Can help? Pls?
fonsus said:
I have a unlocked TF201 and managed to install cyanogen mod 10 on it. Then one fine day, it encountered the "turning on wifi" error, and I tried to be clever and did a format /data on CWM.
Now I have a TF201 which can enter CWM (but can't install anything because it can't read SD card) and can get into Fastboot (since it's unlocked), but can't seem to be detected when i run fastboot from my win-pc.
Can anyone help? I tried installing various of the ADB fastboot drivers, in particular the universal naked driver from another thread, but still can't seem to work!
Can help? Pls?
Click to expand...
Click to collapse
adb and fastboot are different things.
adb you will be able to use while in CWM and fastboot you can use while in fastboot.
You need to be able to push a rom onto your device thru adb while in cwm.
There could be a few things wrong. It could be a faulty cable or it could be that your usb ports on the computer don't like it.
Have you tried using usb ports on the back of your computer and seeing if anything shows up in device manager when you are in cwm?
If not can you try it on another computers usb ports and see if anything shows up in device manager when you are in cwm?
Please come back with a bit more information when you have tried this. Once you can see the device in device manager you should be able to install the naked drivers and I can help you from there.
edit.. can you please also tell me what happens when you just try to let it boot.. where does it get stuck, what is on the screen?
flumpster said:
Try the following and see if it helps.
Hold volume down and power button and when the text appears in top left just wait 5 seconds. When the icons appear on your screen use volume down to go to the wipe icon then press volume up.
Not guaranteeing this will work but it has for others.
If still broken come back and post.
Click to expand...
Click to collapse
I also have this exact same problem. For mine, I can't get it to show the text or get to this menu (I've definitely gotten there before this, though).
klarh said:
I also have this exact same problem. For mine, I can't get it to show the text or get to this menu (I've definitely gotten there before this, though).
Click to expand...
Click to collapse
I'm having this problem. No bootloader messages show just splash screen. I get a blank screen when I hold power and volume up but that's it. ****.
T-HO6969 said:
I'm having this problem. No bootloader messages show just splash screen. I get a blank screen when I hold power and volume up but that's it. ****.
Click to expand...
Click to collapse
Its power and volume down to get to the wipe icon not power up.
flumpster said:
Try the following and see if it helps.
Hold volume down and power button and when the text appears in top left just wait 5 seconds. When the icons appear on your screen use volume down to go to the wipe icon then press volume up.
Not guaranteeing this will work but it has for others.
If still broken come back and post.
Click to expand...
Click to collapse
Thanks for the response. vol down and power don't do me any good. It won't let me into the stock recovery mode. I've been down that road before and entered it successfully so I'm pretty certain I'm doing it right. It just loops me back to the ASUS screen.
Thanks again.
xRedLeadrx said:
Thanks for the response. vol down and power don't do me any good. It won't let me into the stock recovery mode. I've been down that road before and entered it successfully so I'm pretty certain I'm doing it right. It just loops me back to the ASUS screen.
Thanks again.
Click to expand...
Click to collapse
The only way to do it is to have it powered off. Then hold the volume down button first and while holding it start holding power button also.. Then don't let go of both buttons until it appears.
If that don't work I'm not sure what you have done sorry mate.
flumpster said:
The only way to do it is to have it powered off. Then hold the volume down button first and while holding it start holding power button also.. Then don't let go of both buttons until it appears.
If that don't work I'm not sure what you have done sorry mate.
Click to expand...
Click to collapse
I guess I'm looking at an RMA then because it is powered off when I do the vol down + power. Still only get the splash screen. I wouldn't be upset if I was trying to load a custom ROM or something but all I did was let the blasted thing try to install the OTA. Oh well, thanks again for your time.
xRedLeadrx said:
I guess I'm looking at an RMA then because it is powered off when I do the vol down + power. Still only get the splash screen. I wouldn't be upset if I was trying to load a custom ROM or something but all I did was let the blasted thing try to install the OTA. Oh well, thanks again for your time.
Click to expand...
Click to collapse
After communicating the issue to support, they said to do an RMA. This is my second RMA for this device, which is pretty annoying.
klarh said:
After communicating the issue to support, they said to do an RMA. This is my second RMA for this device, which is pretty annoying.
Click to expand...
Click to collapse
I think there must be some serious issues with TF201 and JB. I have got into exactly the same position by trying to use Protato's method to update to WW JB - and so have at least 3 others. But if the genuine update is doing this too!!
I'm going to request RMA. My tablet has gone to hell and this is just the seal of approval. Have a feeling I'm Infinity bound now. Good luck to all.
I am definitely going to have to RMA at this point. 3rd for me. Mine started off with the wonderful Serial Number unknown and was then suffering from pretty bad wifi/bluetooth fallout. ASUS has made good by me on both cases so far and I felt pretty good about my Prime but I must say I'm a bit disappointed that I need a 3rd RMA. I'll be happy overall if they get it back to me in good working order in a timely fashion.
xRedLeadrx said:
I am definitely going to have to RMA at this point. 3rd for me. Mine started off with the wonderful Serial Number unknown and was then suffering from pretty bad wifi/bluetooth fallout. ASUS has made good by me on both cases so far and I felt pretty good about my Prime but I must say I'm a bit disappointed that I need a 3rd RMA. I'll be happy overall if they get it back to me in good working order in a timely fashion.
Click to expand...
Click to collapse
How long foes RMA take for you usuallly? I was an idiot before to an opened up my Prime. I didn't mess with it just peaked to assembly if my camera fell out. Think this will matter? Do we have to pay the shipping?
I don't think this is the right forum, but I couldn't find one specifically for this device.
I'll start with a brief explanation...
I work in a motel where things are constantly being left behind by guests. Policy requires that we hold lost items for 30 days. At which time employees can take said items. I always get the phones/gadgets.
So, I just got one of these LG Optimus Dynamic devices. However, it won't turn on (probably the reason they left it behind). When I press the power button, I just get a solid white screen... Is there any way to fix this device, or is it just a paperweight at this point?
Can0dope said:
I don't think this is the right forum, but I couldn't find one specifically for this device.
I'll start with a brief explanation...
I work in a motel where things are constantly being left behind by guests. Policy requires that we hold lost items for 30 days. At which time employees can take said items. I always get the phones/gadgets.
So, I just got one of these LG Optimus Dynamic devices. However, it won't turn on (probably the reason they left it behind). When I press the power button, I just get a solid white screen... Is there any way to fix this device, or is it just a paperweight at this point?
Click to expand...
Click to collapse
@Can0dope
Remove battery. Wait 10 seconds. Put battery back in. Hold Volume Down and plug an Usb cable in it (USB must be in PC with an os running also). Tell me what happens.
@christi9503 I followed your instructions. It booted up to the white screen again, the screen flashed, it made a boot sound, and vibrated. A crack has recently appeared under the screen. Touch is still responsive.
Can0dope said:
@christi9503 I followed your instructions. It booted up to the white screen again, the screen flashed, it made a boot sound, and vibrated. A crack has recently appeared under the screen. Touch is still responsive.
Click to expand...
Click to collapse
That is strange that should get you in the emergency mode. Try again holding button up. If this does not work power it off hold Volume down+Home button+Power. wait 8 seconds release power. tell me what happens.