Hi,
My TFP begin, about 2 weeks ago, with a problem concerning the volume up that i couldn't use only the volume down works. Then couldn't turn off the tfp. After that i decided to make a factory reset. Then i couldn't turn on the tfp, pressed the power button for 10 second's and hear a buzz and nothing happened. Send the tfp for asus to repair and a week later they send me back the tfp saying that no problem was found.
In fact i could then turn it on, but after a few minutes the volume up stops working and decide to test the reboot.
Upsss can't turn it on
Stays like that for 2 days. some times i try to put it back on but nothing happens, only a buzz when i press the power up for 10 seconds.
Today i plug the tfp and noticed that the battery was down, wait for some minutes and i could turn it back on. And after a while the problem with the volume up appears and after a reboot can't turn it back on :|
I am getting crazy with this!
Can some one help me?
What should i do?
rma
It would appear that your volume up button is constantly depressed, thus when you restart, the TFP is entering APX mode.
In this mode, nothing appears on the screen, and it will look as if the TFP is not turned on.
Try holding down the volume down button while powering up, and the recovery screen should appear. Keep holding down the volume down button until the TFP shows the ASUS logo, and you should be able to enter the android system... however this is only a temporary way to boot into android.
I'd send it back to ASUS and tell them that the volume up button get stuck at times, and that you can't restart the TFP because of this.
They should then be able to discover the problem, as they probably weren't looking for it the first time they looked at it.
I've read in this forum various people with the same issue of having the volume button get stuck.
Try to make cold boot with paperclip. One time my prime dont want to turn
Sent from my HTC Desire HD A9191 using XDA
I already see this problem in a Italian forum.is not hardware problem.seems to bee a panic kernel.
Inviato dal mio GT-I9100 con Tapatalk 2
Hi,
My Prime had came back fine from the previous problems that i had reported! But now the screen starts flashing when i use programs like Remote DeskTop Client or something like a simple speed test :|
Those any one have an idea of what is going on?
Sent from my Transformer Prime TF201 using Tapatalk 2
hm I had a flashing screen too, but rebooting helped it.
Related
I found a couple posts about this but people seemed to just return or RMA it. Thought maybe my experience might help others and was curious if anyone else has this problem.
A few times I have picked up the Prime and hit the power button and the display would not come on. If I plugged it in I would see the green light on the power button come on and go off when unplugged. It appeared to still be attached to the WIFI. If I held the button down it would buzz, but nothing else.
I found out that if I held the button down, waited for it to buzz then continued to hold it down for another 30 secs or so (seems like it takes forever) the Prime would then reboot and I would get the Eee Pad boot screen.
I have been storing my Prime in the box to keep it clear of kids and cats until I get a case. My wife ended up picking up this cheap case from Walmart which used rubber bands around the corners, and this triggered the problem by holding down the volume up button. I have not been able to reliably reproduce it, but it seems like holding down the volume button (or combo of power and volume button) puts the device in some diagnostic mode or something that shuts off the screen.
The natural tendency to release the power button immediately after the buzz while trying to reset made the device seem like it was broken. Luckily I figured out how to start it back up so I did not return it or RMA; however I wonder how many others experienced this problem.
This appears to be a software problem and not a hardware issue. I have not had this happen since I started being cautious about the volume buttons, but have not tried to reproduce on the last firmware update.
I have had no other issues with the Prime. It runs great, WIFI works for me and I could care less about the GPS issue. However, this display thing has scared me a handful of times until I figure out how to reset it.
Anyone else have this kind of issue? I was going to wait for ICS and then see if I could reproduce it before calling ASUS, but it has not been crippling especially once I figured out that when all else failed just hold down the power button until the screen came back on.
I've had this problem as well, three or four times so far. Actually, it happened to me on the first full day I had mine, and was really freaking me out. I've been using the pinhole reboot button to get it working, but it sounds like you were more patient with the power button than I was.
I can't replicate it either, exactly, but I've noticed that it's only happened after extended periods (6+ hours) of inactivity without charging. I also looked at my battery usage last night, and saw that my device constantly is awake; maybe somethint's happening when it tries to sleep?
Anyway, I feel the same way you do - I'm waiting for it to happen on 4.0(.3?) before I really worry.
I've had this happen twice. held down the power button to reboot. I can't reproduce it either, but I don't have any problem with the device sleeping. I'm at 50 hours of uptime now (15 on current charge) and have not run into it. Mildly glad to see its not just me though.
TF201 | XDA Premium
Only once tonight. Scared me until I saw the boot screen. Interesting since it has been rock solid until this. No other problems just didn't turn on. Glad to be back working.
Sent from my Transformer Prime TF201 using Tapatalk
never had that issue...have used it quite a lot in many different situations
This morning it didn't wake up. I got it to turn on by holding get down the power and volume down button. Hopefully it doesn't happen again.
Sent from my Transformer Prime TF201 using Tapatalk
happened to me tonight freaked me out for a while - had to use the reset pin hole
I've had the same exact problem andthe funny thing is I also have a case from Walmart with the rubber bands. Is yours the case logic? Since reading this post, I've removed the upper left band. I wish my case would ship already!
guys if you're familiar with transformer 1 and hacking\custom ROM tegra devices power + vol up = apx mode kind of download mode blank screen, nothing wrong with the device just working like it should. now just a blank screen with sound when u plug in could be defective screen has happened to me
Awesome to know this is expected behavior.
I didn't have the original transformer, and googling has just led me to people who can/can't get into the mode, so I'll ask here: what exactly is apx mode? I get what it's for, sort of, but what is it?
also happened to me while it was in a case. maybe the power button was pressed too long or something...
this happened to me yesterday, except the screen is still off....tried everything mentioned and it wouldnt turn back on, its fully charged...i get no buuz sound or anything...
LOL, I was just searching for a thread like this.
Mine has been working flawless for the last 4 days. This morning, would not turn on. I tried every combo and button push I could think of.
No LED charging lights, nada.
I finally reverted to the paper clip in the reset hole. Booted right up.
Don't know what the issue is.
reset button wont even work for me...
Yes It happend to me yesterday twice... i think if we leave it for an extended period without out charge , the screen is getting locked somehow... both the times i have held the power button till the buzz.. then it rebooted....
Same behavior here, was fully charged in the Morning, and plugged in, when i got home Both LED's (Dock and Tab) were green but the Screen won't turn on, pressing the Power button for 10sec rebooted the device, maybe some kind of power saving feature... hopefully it will be fixed with ICS
Okay, rockstatus90's problem seems different, but the rest of us, pceasar explained that we're likely entering APX mode, right? It's designed behavior? Now I just want to know what APX mode is, and if there's an easier way to exit than rebooting.
Happened twice for me so far.
chinly43 said:
Okay, rockstatus90's problem seems different, but the rest of us, pceasar explained that we're likely entering APX mode, right? It's designed behavior? Now I just want to know what APX mode is, and if there's an easier way to exit than rebooting.
Click to expand...
Click to collapse
Yes this is normal. Although most other Android devices seemed to give some sort of on screen message.
It is mentioned here as a process of rooting the original TF:
http://eeepadhacks.net/transformer-hacks/how-to-root-your-eeepad-transformer/
Basically, this is a mode that outputs to your PC and is supposed to blank your screen. You are supposed to reboot afterwards, so there is no other way out.
I have not had the problem since being sensitive about pushing volume+ and power at the same time.
rockstatus90 said:
reset button wont even work for me...
Click to expand...
Click to collapse
Unfortunately it looks like return or rma is your solution. I would try to call Asus and see if they can troubleshoot it. Best case they can reset it for; worse case its dead.
Really wish you could pull the battery. Thats the sure fire reboot.
I hope this is the right sub-forum to open this thread if not please movie it.
Half an hour ago I Got the 9.4.2.15 firmware update from asus. after the update was applied my prime asked me if I want to turn it off....I approved and the device shut down and stayed off.I tried to turn it on and nothing happened.
When I applied the update I had more then 80% of the battery.
I plugged the phone to the charger and the charger light on the power button changed from orange to green
While the Prime was charging(and after it was fully charged) I tried to do some stuf
I tried to press the on button and nothing happened and no vibration.
I tried to hold the on button for about 30 seconds and the only thing that happened is that I got a vibration(the same you get when you turn on your device).
I tried to reset the device with the reset hole near the microsd with a needle and nothing happened.
I tried holding the power button and the volume button(once the up and the other time the down) and nothing happened except the vibration after about 10 seconds.
ANY IDEAS?
*my biggest problem is I purchased the Prime from "Amazon US" and I don't leave in the us...How If I need do I use my ASUS warranty.who do I connect?
Thanks.
Try draining the battery completely then charging it back up. Then try to boot it up again. You might have a glitch or bug. Its always good after an update is applied to let it update then it reboots itself. After it loads back up,go into home screen. Then **** down device and cut back on. This will eliminate anything happening from rogue codes.
http://service.asus.com/InfoPage.aspx?rid=7
Good luck
demandarin said:
Try draining the battery completely then charging it back up. Then try to boot it up again. You might have a glitch or bug. Its always good after an update is applied to let it update then it reboots itself. After it loads back up,go into home screen. Then **** down device and cut back on. This will eliminate anything happening from rogue codes.
Click to expand...
Click to collapse
Any Idea how do I drain the battery, The Prime has now 100% battery and I am unable to turn it on...the screen stays black?
jdbaker82 said:
http://service.asus.com/InfoPage.aspx?rid=7
Good luck
Click to expand...
Click to collapse
Thanks.
Any more ideas?
*By the way I have the option to take the prime to a shop that could fix it, I am sure the problem is a software bug and not hardware...Should I try doing this because ship it to asus ans back will take about 3-4 weeks.
Try a hard reset and if that doesnt work do a search for this (EP201_SDUPDATE.ZIP)
ohwell said:
Try a hard reset and if that doesnt work do a search for this (EP201_SDUPDATE.ZIP)
Click to expand...
Click to collapse
I am unable to do "Hard reset" because the device do doesn't start, after pressing the power button nothing happens the screen stays black. the onle response I get from the device is vibration(after I hold the power button for about 10-12 seconds).
I don't think that "EP201_SDUPDATE.ZI" will help because I don't have accesses to my bootloader
Did you happen to drop the device or bang it pretty hard? If so, could be a chance the connector to your display is loose and device is actually on but the screen is off. Best way to check this is to connect your prime to your t.v. thru HDMI. Then try to cut it on. If something displays on your t.v. but screen still won't cut on, then connector came loose from your display. That is the best way to check. Plus you could also operate tablet like that.
Nope,didn't drop or hit it.
Unfortunately I don't have HDMI cable that connects to the prime.
your idea is good but even without the cable I am sure it's not the problem...but lets say that it is the problem...then if the device is actually on I should be able the hear the sound it makes when I use the volume buttons and when I receive new emails...the thing is I am unable to produce any sound from the device.
I just applied my update and it didn't ask me if I wanted to power down, it did itself. Did you power down when it was starting to install?
My screen did say "power down" but I knew it would do it itself.
Maybe like doing a battery pull during a flash?
Sent from my Transformer Prime TF201 using xda premium
Maybe you are right and for some reason I turned the device off while it was in the middle of the update... so 5hat means as you said that I interupted the flash process...in this case the problem is the software of the device ...could I do somthing to fix it without going with it to a lab?
Sent from my Galaxy Nexus using Tapatalk
You might try inserting a pin or a paperclip into the reset hole next to the micro SD port.
PROBLEM SOLVED!!!
I decided to try and fix my prime one last time before I use the warranty. so I took a needle SMALLER one then I used the first time I tried to "Hard reset" the prime and inserted it into the hole near the microSD port....and this time I felt a "click"...I pressed for about 10 seconds and then released and the screen turned on
I immediately got the screen withe the open green robot and with a blue line under it that showed me that the update was applied....then the screen changed to the screen you get when you turn on the device(asus symbol and tegra3 symbol) and again I got a blue line showing me that the update is going on.
After the blue line went foreword to 100% it disappeared from the screen and I was left with the screen you get when you turn on the device(asus symbol and tegra3 symbol).
I have waited for about 20 minutes and nothing happened....I turned off the device with the power button and then turned it on again(this time the device responded after 1-2 seconds)...I got a vibration and the screen was on(asus symbol and tegra3 symbol). after a few seconds the screen changed to another screen( another ASUS symbol with a turning circle under it) after about 8 seconds my device was fully working all my data was present(didn't reset with the needle should have deleted everything?) and my software number was 9.4.2.15,so the update was fully applied.
I tried turning on and off the device for a few times and had no problems with it.
So basically the device is working and I have no idea what was the problem
The tip i got for everyone trying to reset the device with a needle/paper clip....YOU HAVE TO FEEL THE CLICK
that's awesome! Congrats!
These are expensive toys (in my case addiction).
Maybe it was a bad flash which can be really spooky if you're not rooted with a custom recovery.
Sent from my Transformer Prime TF201 using xda premium
I have no idea what caused this, but I can briefly explain the scenario..
After the .21 update, I found my Prime to be a little lag-gy (you know like when your desktop is on for quite a long time, you try to reboot), so I wanted to turn it off, then turn it on again. To my horror after I turned it off, I could not turn it on again. All I can is have this vibration that's supposed to occur at 3 seconds normally, at 12 seconds of holding down the power button.
After doing some research , others that have similar issues of unable to boot tried holding down the power button for 30 seconds.. 60 seconds.. and multiple times.. I've tried it, but nothing worked.
I tried the cold boot, holding VOL Down plus power button as well. No luck.
Lastly, tried the soft reset button. Tried it holding down with power button and pressing it separately. Still no luck.
I tried it with and without dock. Everything almost the same except when I
'close' the tablet with the dock.. holding the power button does not do anything, but when i 'opened' it, 3 seconds I will get the vibration, but nothing will be shown on the screen. Totally blank.
Anyone can help? I'm going to send for RMA at worse scenerio but I need help asap cause I need to use it later in the day. :/
EDIT: Oops forgot to include something else.
That was 3 days ago, I managed to get it working 2 nights ago, but after I went to sleep, and woke up. Heck, its off again. I have no idea how I got it working. All i know was, I brought it out, didn't use it, about after 8 hours I reach home, I sat on my chair thinking of sending it for repair and tried my last attempt to on it, it loaded perfectly. Then... this happened...
After I connected my tablet to the computer and try to turn it on, Windows detect APX. But the driver installation. Wonder if this information would be useful.
Again new information don't know whether this is useful or not, my volume up button was faulty about a week ago. Sometimes my volume just automatically goes up on its own, probably the button is spoilt that its permanently or most of the time held down. And after some Google-ing, volume up and power on apparently causes the tablet to go in this APX mode..
So this just happened to my nexus 10.
I have no idea what it is. And it isn't going away. It says to not turn it off or else I would've already tried to reboot. Help please! Thanks in advance.
My Nexus 10 is better than your tablet. Hah.
Also I am not rooted. Stock everything.
Here is a better photo of it.
My Nexus 10 is better than your tablet. Hah.
I thought maybe it was a navigable recovery... So i accidentally pressed the power button. Won't boot now. Guess I'll be sending back to Google...
My Nexus 10 is better than your tablet. Hah.
It looks like the bootloader, which is accessed by holding the volume buttons and power on boot. See the arrow that says Start pointing to the power button...you press it and it boots. It should not have bricked just by exiting it should reboot.
Sent from my SCH-I535 using XDA
Idk what's up with mine then... It's won't boot. Put on the charger for a bit and still nothing.
Edit: I just held down volume and power for about 15 sec and it vibrated and rebooted! Problem solved although I wish I knew what the problem was.
My Nexus 10 is better than your tablet. Hah.
b4silver said:
Problem solved although I wish I knew what the problem was.
Click to expand...
Click to collapse
There was no "real" problem, you somehow just managed to enter download mode by (accidentally?) pressing the power and volume down buttons at the same time while the device was powered off. If it happens again, don't panic, just press and hold the power button until you see the Google logo.
--fbrozovic
Hello xda,
I have a problem with my TF201.
I never unlocked, rooted, or installed anything other than stock asus ROM and it's OTA updates.
Yesterday, my prime "crashed" : i had a weird graphical bug and nothing was responding, so i turned off my prime holing the power button.
After that, i couldn't boot it, it only vibrate and the screen stays black.
I've tried any reboot method i could find on the forum, the only response i get from my prime is vibrations, the screen never turn on :
2-3 sec on power : vibrate once,
10 sec on power : vibrates a bit longer
10 sec on power + volume down : same as above
I've also tried to do a "blind full wipe" : 10 sec on power + volume down, release, volume down once, volume up twice, still nothing.
At some point after trying some reboot method, my prime went crazy : it vibrated non stop for approximativly 15 min. I tried all button but nothing stopped the vibration.
The crazy vibration stopped and i'm now back to "normal" vibrating with screen still black.
Charging seems normal (orange led last night when i plugged it, green this morning).
i'll try to setup adb tonight, havn't had time to try to plug it to my computer yet.
What are my options here ?
[UPDATE] : nothing happen when i plug my prime to my computer.. it vibrates once, but that's it. Nothing appear in device manager.
I have the same problem as well with my ASUS, please let me know if you find a fix. I sent mine back to ASUS for fix and they said the LCD was bad and wanted $280 to fix. I ordered a LCD of ebay and fixed myself, however im still having the same problem which means ****ty ASUS diagnosed my problem wrong.
Thanks for answering.
No, i did not found any solution it still won't do anything but vibrate :/
If you find a fix please post it here !
Arckain said:
Thanks for answering.
No, i did not found any solution it still won't do anything but vibrate :/
If you find a fix please post it here !
Click to expand...
Click to collapse
It sucks that no one on this board can give any type of suggestions. I was actually looking on youtube and it said the black screens could be caused by dropping the tablet, it loosens the video cable. Causing the blackscreen. Im going to open up my tablet again this weekend and re-adjust the cables to see if it fixes anything.