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After over 6 hours on the phone with Samsung support (until 2:30 am on SAt.) I was told to take the device back(stock and unrooted) and exchange or get a refund. I called Staples and was assured that they had PLENTY in stock(their words) so I made the 45 minute drive (one way) and upon arriving at the store the cashier was very polite but said she must talk to Mgr. The mgr shows up and says "oh your bringing back another one,(with a huge smirk on his face) I said yes I had tried very hard to resolve the issues with support but could not. The mgr continued to smirk and look at me like "yeah right" He said he must call his district mgr he left and the cashier apologized for him saying"He should not have treated you like that. The mgr returned and still had the same smirk on his face. and said "what do you want to do?" I replied, I will try another one ( I had purchased one a week and a half ago and returned it for refund after 3 days.) He said just a moment and went to the store room and when he came back he said I can exchange it for one in an opened box, I replied NO WAY!!. He then said that they had 2 in the back and both were opened, I said what happend to the plenty I was told on the phone? I then asked for a refund and he whispered something to the girl and smirked again and left. The cashier then all of a sudden had all of this info about stock in the backroom etc. I firmly believe that they did not want to exchange the device and would rather refund and look for others to come in and buy their stock.(opened and unopened) The cashier apologized once again for the mgr's actions. I got the number for corporate and will call tomorrow. Upon reading the coupon it says coupon good only while supplies last. That could mean that all stores were only shipped a very few. I now have no coupon and no device. I had just returned the TF I had been trying and decided to stick with the Gtab and had purchased a Samsung keyboard for it at BB. Anyone else have problems with Staples?
I will not shop at Staples again after the way I was treated when my wife and I went to the store to buy my Samsung Tab, was treated very rudely by a manager, ended up driving 45min to BB the next day to buy my tab. Guess they didn't want my money!!
To make a long story short, website said in stock, went to store, young kid said oh yeah we have some in the back but I can't go back and get them. Asked to speak to a manager,she said it was too much work to get it out of the back and I should buy a Xoom because it has an sd card (funny huh?) I exchanged several intense sentences with the manager and left the store and will not ever go back in one. I pulled our business away from them on our business side as well. Doesn't hurt me any, I order from other places now.
While at BB purchasing the keyboard a man and his girl friend saw the keyboard and asked me how I liked the Gtab. I replied I really liked it but might have to return it for issues. He then stated that he was going to attempt to get BB to honor the coupon for the Gtab. I told him I had tried that at another BB and it was a no go. Well about 2 minutes later the mgr showed up and told him no problem. So perhaps there is a chance I can get the same BB to honor a coupon when I find one. I am going to return the keyboard as it would not function properly(called samsung support and they could not help me get it to be recognized by the Gtab. I will try to purchase the device with coupon.
Here's the coupon for $100 off if you need it
http://reg.e.staples.com/c/s/tagfrm...sherga%40gmail.com&AID=10422268&storeId=10001
lost2030 said:
Here's the coupon for $100 off if you need it
http://reg.e.staples.com/c/s/tagfrm...sherga%40gmail.com&AID=10422268&storeId=10001
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Click to collapse
Thanks!!! I also hit the thanks button !!!!!!
Maybe Staples has caught wind of people trying to return locked GT's to try and find unlocked ones, or at least that store did. Kinda like what I wanted to do but decided not to, not worth the hassle and gas with a perfectly fine GT.
I was going to keep trying to get BB to honor the coupon because I wanted the 32gb version, but my first attempt at my local BB failed. So I decided that was not worth the gas and hassle so yesterday I had the Ghost Armor screen protector put on, no returning now.
Raistlin1 said:
Maybe Staples has caught wind of people trying to return locked GT's to try and find unlocked ones, or at least that store did. Kinda like what I wanted to do but decided not to, not worth the hassle and gas with a perfectly fine GT.
I was going to keep trying to get BB to honor the coupon because I wanted the 32gb version, but my first attempt at my local BB failed. So I decided that was not worth the gas and hassle so yesterday I had the Ghost Armor screen protector put on, no returning now.
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was not trying to get an unlocked one(would have been nice though) just one without a lot of issues. Samsung support after over 6 hours urged me to take it back for an exchange.
tenbeau said:
was not trying to get an unlocked one(would have been nice though) just one without a lot of issues. Samsung support after over 6 hours urged me to take it back for an exchange.
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I am not questioning your motive or reason, I would do the same in your shoes. Just saying maybe they have had people doing that, I was about to do that, and he just did not believe you. Which is totaly wrong, he should smile and take the tablet back from you and give you a new one.
Raistlin1 said:
I am not questioning your motive or reason, I would do the same in your shoes. Just saying maybe they have had people doing that, I was about to do that, and he just did not believe you. Which is totaly wrong, he should smile and take the tablet back from you and give you a new one.
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Just got off phone with CS at Staples and what a waste of time. They acknowledge that the mgr was wrong in his actions but the item is out of stock and they have no idea when it will come back in stock again. When it does I must pay full price or whatever the going rate is at the time. They will not issue a rain check. Just checked and All of the stores in my area(within 50 miles) now show not available at store for the Gtab and the acer Iconia. What a ripoff. They just decided that the coupon (!00) was too good of a deal and just pulled it from the stores.
You could have exchanged it for an open box unit and then waited for some new ones to do another exchange later. Maybe one of the open box units was like new? The coupon is good until 7/30 so you can keep checking local stock.
And what was wrong with your tab? (just curious...)
tenbeau said:
Just got off phone with CS at Staples and what a waste of time. They acknowledge that the mgr was wrong in his actions but the item is out of stock and they have no idea when it will come back in stock again. When it does I must pay full price or whatever the going rate is at the time. They will not issue a rain check. Just checked and All of the stores in my area(within 50 miles) now show not available at store for the Gtab and the acer Iconia. What a ripoff. They just decided that the coupon (!00) was too good of a deal and just pulled it from the stores.
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Wow that is terrible, so sorry to hear that. Maybe try and bring coupon to BB and see if they will honor it, there have been some success stories of that happening. I think the coupon is good till the 30th, maybe you can get lucky at a BB. They should have given you the rain check since you were able to purchase it in the first place and you recevied one that was faulty.
If I were you I would try one of the open box items, maybe there is nothing wrong with one of them. If you still get the 14 day return policy you can test that one out and if something wrong finally return it or possibly exchange that one in 14 days when they may have more in stock?
Vlad_z said:
And what was wrong with your tab? (just curious...)
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It had almost constant black screen freezes and youtube videos would not play without FC. Also constant Samsung apps FC. Also it refused to acknowledge the samsung keyboard I purchase for it. I tried all of the fixes mentioned in this forum and also spend over 6 hours with samsung support to no avail.
Interesting stories about Staples customer service. I bought a 16 GB Galaxy Tab from Staples on the first day of the coupon offer, and got an unopened, unlocked unit that I am very happy with.
But, before I said I wanted to buy one, the salesperson would not go to get one out of the back (so I could examine the specs on the box), which I found strange. And, once I said I wanted to buy, he pushed like crazy to get me to buy the protection plan ($230 on a $400 purchase!!), over and over again, which was very annoying.
I would have much preferred to buy at BB if I knew they would have honored the coupon, but I did end up with a well-performing Tab.
never had a problem with staples
Raistlin1 said:
Wow that is terrible, so sorry to hear that. Maybe try and bring coupon to BB and see if they will honor it, there have been some success stories of that happening. I think the coupon is good till the 30th, maybe you can get lucky at a BB. They should have given you the rain check since you were able to purchase it in the first place and you recevied one that was faulty.
If I were you I would try one of the open box items, maybe there is nothing wrong with one of them. If you still get the 14 day return policy you can test that one out and if something wrong finally return it or possibly exchange that one in 14 days when they may have more in stock?
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UPDATE: I ended up going to BB and was turned down by mgr and then later that day I found out a staples near BB had one in stock (acer iconia and Motorola xoom) upon arriving there it turned out one was display unit(acer iconia) and the price on the Xoom was 599 instead of 499.00.I decided against both of them. Stopped by BB on way home and was considering buying a TF at full price. Just for fun I asked the sales rep to help me and he replied he was busy and then got this other rep to help me. I asked him if he would honor the staple coupon and he said funny you should ask we just got an email from corporate(he showed it to me) and we are authorized to honor the coupon (just the devices listed in email) if the store nearest us has it in stock I knew the closest store did not so just said if you honor it I will buy the Gtab. He then asked me what color -size etc and I replied 16gb white and he pulled one out of the cage. I thought he would call the nearest Staples but he did not. He just rang it up and told the girl at the main counter it was done according to the email just received. When I got home and unboxed it I found that it was UNLOCKED!!!!! I am go grateful. To be able to get a good Grab in the color I preferred from the start and to find it unlocked is just Amazing. Keep trying BB if you have not picked up a tab with the 100.00 coupon yet.
Delete this post.
I just got back from picking up my Note from Best Buy, and there were issues getting my $50 credit. Ultimately they had to call corporate, and corporate has to email the printable $50 credit. They were unable to print out the credit for some reason.
Has anyone else run into this today? It caused what was initially quick and easy a 2 hour endeavor. The good thing at least was that I was able to use my phone while waiting for them to try to get it resolved. I'm not really bothered by it though.
the gift card has worked flawlessly 99% of the time from my experience. problem has only occured when people registered wrong number on the Phone Freedom site, or issues sometimes with multiple numbers registered and multi line upgrades in store.
Issue right now, henna on the phone with the people behind the curtain.
Single line upgrade, number matched the one I registered.
MB860
Yeah, I just got back from BB. Same problem, couldn't apply the $50 gift card to the purchase. The salesman got on the phone with corporate and was told to give me a $50 gift card. I held my ground and insisted they take $50 off the sale of the phone. The manager came over and told the clerk to hang up with corporate, then she overrode the computer to make my price $249. Sweet...
SteveD01 said:
Yeah, I just got back from BB. Same problem, couldn't apply the $50 gift card to the purchase. The salesman got on the phone with corporate and was told to give me a $50 gift card. I held my ground and insisted they take $50 off the sale of the phone. The manager came over and told the clerk to hang up with corporate, then she overrode the computer to make my price $249. Sweet...
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Click to collapse
I probably could have done this as well, but since I know I'll shop at Best Buy again, getting the $50 later wasn't a big deal. The girl ringing me up was really nice and I didn't feel like making trouble for her.
I had an issue with mine as well, but the guy at my store just took the phone down to $249..
I used buyback on my Skyrocket, so I got $325 ($649.99 retail) plus the $50 credit and buy back on the new phone brought my total after tax to $308.32...
Not to mention that I had the $50 gift card from when I preordered (technically I paid for it, but I still have it)
So i'm looking at it as making $62 in best buy gift cards from getting the note. I win.
BTW @ Best Buy the Retail on the Note was $749.99... So if I want to turn my phone in on BuyBack I'll get $375.. Totally worth it considering I've changed phones 5 times in the past 4 months.
I too had an issue with the $50 credit. In the end they entered the credit manually with a note the it was for the freedom stuff. In the end I got the price dropped.
Just got back from picking up mine, there was one person in front of me so had to wait. The guy in front of me got his gift card printed out just fine, but when it was my turn, they could not get it to print anymore, no matter what they tried, so they ended up just taking $50 off the price of the phone, since that's what it was going to go towards anyway.
There was no problem with my transaction it all went smooth and I walked out the proud owner of a super sexy white note!!!!!!
Sent from my SAMSUNG-SGH-I717 using XDA App
What do you need to do go prove that you signed up? Do I need a code or print an email or something? I am going to get my phone after work and I don't want any hassle.
Saelee said:
What do you need to do go prove that you signed up? Do I need a code or print an email or something? I am going to get my phone after work and I don't want any hassle.
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Its attached to your phone number you entered in. You just have to tell them and they should be able to print it out. The problem lies within them being able to print it out. I don't think there is anything you can do but pray.
Same problem at my store. They had to cancel the preorder and ring it up as i was just buying it then.
rchapoteau said:
I just got back from picking up my Note from Best Buy, and there were issues getting my $50 credit. Ultimately they had to call corporate, and corporate has to email the printable $50 credit. They were unable to print out the credit for some reason.
Has anyone else run into this today? It caused what was initially quick and easy a 2 hour endeavor. The good thing at least was that I was able to use my phone while waiting for them to try to get it resolved. I'm not really bothered by it though.
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All they had to do to get around it was reduce the price of the phone by $50. Took the guy helping me about 2 minutes. Saved me a little on taxes too.
Just got my note from BB. They had SO many problems.
First of all, their machines weren't letting them do upgrades, so they had to call AT&T just to do upgrades. This happened for all customers there, not just ones picking up the note.
They also couldn't do the 50 dollar gift card either, but they eventually got that sorted out. All in all it took me about 2 hours to get my note.
Took me about 2 hours too because of the issue with printing out the credit.
In the end they took off $50 and are still emailing me another $50 GC for the inconvenience so it worked out perfectly for me
I had the same issue. I however was not given any freebie. =(
same thing here. The guy gave me the phone to play with. In the end they brought it down to $249. I didn't even ask for the phone freedom they just did it. Very nice people.
I ran into that very problem today. The guy at BBMobile said the issue was with their system and fulfilling a pre-order. If they had just cancelled the pre-order and rung the phone out normally, the card would have printed without issue. Unfortunately, they didn't tell the sales associates that little detail.
Since I had to put the difference on my credit card, I'm gonna have to go back to the store to get the credit applied from the free gift card and get this charge of my CC (trying to reduce debt, not add to it!).
On a totally different subject...absolutely loving this phone! Yeah, its a little big, but totally worth it.
I couldn't get mine, either. I was told to wait for it to get to my email, but that was 6 hours ago. I paid the full price (less my pre-order $50), and am going to be really upset if I never get my gift card.
I had the same problem I think it has to do with having the phone preordered. They are going to email the giftcard to me.
Long story short:
10am (release day yesterday) - went to best buy
11am - Still waiting for other people to activate their lines
11am - ATT servers (upgrade/new activations) maintenance!!! wth?!
So I went home expecting the servers to come back up in a couple of hours.
3pm - Back to best buy.
4pm - finally got help by best buy rep.
4:30 - bestbuy system crash!!
5pm - Phone activated @ $249.99 by manager ($50 bestbuy gift card for new/renew lines did not print out), offered a black tie no deductible protection plan with immediate swap if anything happens for $5.99!!!
Today: Bestbuy.com emailed me my $50 gift certificate because I upgraded.
So far... I love this phone and basically paid only $199 for the phone! Plus I got discounted on the insurance program.
vietpunk916 said:
Long story short:
10am (release day yesterday) - went to best buy
11am - Still waiting for other people to activate their lines
11am - ATT servers (upgrade/new activations) maintenance!!! wth?!
So I went home expecting the servers to come back up in a couple of hours.
3pm - Back to best buy.
4pm - finally got help by best buy rep.
4:30 - bestbuy system crash!!
5pm - Phone activated @ $249.99 by manager ($50 bestbuy gift card for new/renew lines did not print out), offered a black tie no deductible protection plan with immediate swap if anything happens for $5.99!!!
Today: Bestbuy.com emailed me my $50 gift certificate because I upgraded.
So far... I love this phone and basically paid only $199 for the phone! Plus I got discounted on the insurance program.
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Just to let you know, black tie is not an immediate in store swap. Once the phone is set up in the bbym system for rapid exchange it is 2-5 day wait for exchange. Before rapid exchange is set up it's up to 30 days for a repair. If they told you it's an immediate exchange, they lied. Don't wanna burst your bubble but I've been with the company for a bit and have seen some sales people sell it to customers like that but there's no way we can just exchange
Sent from my SGH-I897 using XDA App
I've had pretty good experience with their rapid exchange. They immediately swapped out my Dell Streak when I had a problem with the microSD reader. It could have been because it's a Streak and they are just dying to get rid of it, but I just brought it in and they replaced it no questions asked. Hell, they even watched it load up the Olleh rom instead of the AT&T rom and didn't care one bit. Could have just been my Best Buy though.
The manager even confirmed it with me that it was going to be a direct swap and he was the one who authorized the discounted black tie program. I wouldn't doubt your assumptions either about the weekly waits, but hearing it from the manager alone... that's good enough to me.
Well hopefully it works out for you then and you don't have any issues. If they are somehow just replacing in store you shouldn't have to worry. Problem with the cheaper black tie is it only covers up to $350 heres to no issues though!
inconceivable said:
I've had pretty good experience with their rapid exchange. They immediately swapped out my Dell Streak when I had a problem with the microSD reader. It could have been because it's a Streak and they are just dying to get rid of it, but I just brought it in and they replaced it no questions asked. Hell, they even watched it load up the Olleh rom instead of the AT&T rom and didn't care one bit. Could have just been my Best Buy though.
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I think that it is just based on the store/sales rep. My sister in law broke the screen on her Kindle in a week of owning it and they replaced it on the spot. Also when I traded my Infuse for the SGS2 I didn't revert it back to stock nor did I give back the sd card or HDMI out cable.
By the power of Exynos.
vietpunk916 said:
Long story short:
10am (release day yesterday) - went to best buy
11am - Still waiting for other people to activate their lines
11am - ATT servers (upgrade/new activations) maintenance!!! wth?!
So I went home expecting the servers to come back up in a couple of hours.
3pm - Back to best buy.
4pm - finally got help by best buy rep.
4:30 - bestbuy system crash!!
5pm - Phone activated @ $249.99 by manager ($50 bestbuy gift card for new/renew lines did not print out), offered a black tie no deductible protection plan with immediate swap if anything happens for $5.99!!!
Today: Bestbuy.com emailed me my $50 gift certificate because I upgraded.
So far... I love this phone and basically paid only $199 for the phone! Plus I got discounted on the insurance program.
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Click to collapse
great deal, and at least you got taken care of. you will definitely have a problem servicing the $5.99 GSBTP as when you go to make a claim it the system probably won't allow it. the only reason it rang up is the mgr manually overrode the price fooling the POS to think the phone was only $249.99. Like was said before, I hope they take care of you, but if you go to a different store, they probably will send you back to the store you bought it from as when you take the phone it, that store will end up eating the whole price of the phone...
I can also tell you that 99% of the stores WILL NOT swap your phone on the spot. The ones that do, don't understand how much money they are losing when they do that. (good for customers, BAD for job security). GSBTP is GREAT, no deductible, 2-5 day turn time from a refurb and a loaner (if you need one) for $50.
i really would take that back and have them put on the correct service plan. maybe the manager will comp you another accessory to make up the difference. you are really asking for a headache (not saying that you won't get taken care of, but it won't be easy as you have the INCORRECT policy for that phone)
I work for BBYM and I am just looking out for ya.
Update: as of earlier today Best Buy was out of Silver and you could only order the Black one if you had a Best Buy location within 250 miles of a zip code you entered so that you could physically pick the phone up. i.e. They weren't offering shipping them any longer.
Speculation: Best Buy is dumping their remaining inventory of all regular Pixels (they only carry the 32GB models) and they they already sold all the ones in their warehouses.
Thanks to @xdabbeb for making me aware of this.
I bought two.
You may have to retry website buttons multiple times to get the deal to work if their website is still being slammed. Also even when it says sold out on Slickdeals, you can still order it. This morning when I ordered mine, the get by date was Dec 6th for silver and 7th for black.
In my case I also had to order one at a time and the second one I had to use incognito mode in Chrome even though I upgraded a different line on the same Verizon account and both times I logged into the same Best Buy account.
I attribute all site weirdness to the Black Friday internet traffic.
$9.99 /mo. for 24 months
without having to pay the full monthly price and waiting for credit. Less than $240 total.
https://slickdeals.net/f/9417827-be...-32gb-memory-cell-phone-9-99-mo-for-24-months
@45Wheelgun I saw your post in the other thread but this deal is so good I wanted to make sure it wasn't buried.
roirraW "edor" ehT said:
Thanks to @xdabbeb for making me aware of this.
@45Wheelgun I saw your post in the other thread but this deal is so good I wanted to make sure it wasn't buried.
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Kevin - could you contact me via PM or email? I had a couple of questions I wanted to ask you concerning this deal. We are both in Columbus and I would value your insight.
Deleted.
In addition to this already great deal - for Cyber Monday (Sunday?) BB is now offering a $100 BB Gift Card on top of the $240 Price. Making your total cost $140 Make me wish I had waited.
45Wheelgun said:
In addition to this already great deal - for Cyber Monday (Sunday?) BB is now offering a $100 BB Gift Card on top of the $240 Price. Making your total cost $140 Make me wish I had waited.
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I just found that out too, wow! Me too, but oh well, one of mine has already shipped. I could cancel the other since it hasn't shipped and do the deal but there's a chance Verizon wouldn't consider me able to upgrade that line, at least for a day or so.
Can you really buy the Google Pixel, cancel with Verizon and use it with T-Mobile without having to deal with Verizon legal (early termination fees, etc) ?
Read a few comments in the thread. There are people that say "No problem", others say "Check the fine print, they will make you pay the full price".
This deal makes sense for Verizon if people open a new account/line and stay for 2 years. But in this case it is how the ol' phone subsidization model look in 2016.
I doubt that Verizon has left room to buy the phone, cancel the line and bring it to another network without charging fees and screwing your credit.
Edit:
Here you go: http://www.bestbuy.com/site/clp/ver...at748301462624.c?id=pcmcat748301462624&rdct=n
Activation/Upgrade Fees
Activation Fee: $40/line.
Upgrade Fee: $40/device.
Early Termination Fees
The early termination fee is up to $175, or up to $350 if your contract term results from your purchase of an advanced device (e.g., a smartphone).
There's no contract if you pay the phone off, it's not a two year contract, it's merely a contract to pay $9.99 a month for 24 months and once you pay it off, that's fulfilled. If you're creating a new line to get the phone, then whatever costs Verizon imposes to create the line, if any, in addition the activation fee which would happen for a new or existing line (Verizon seems to sometimes call the activation fee an upgrade fee lately) would be the only thing additional besides the tax for your overall cost.
I believe it was @45Wheelgun in the other thread who said he paid the phones off as soon as they shipped.
It *shouldn't* be any problem, but I don't believe anything until I see it for myself, and I might try it and see what happens to get a third one this time with the $100 gift card deal, but not sure yet.
FYI, my "upgrade fee" was $20 per phone, and the same "upgrade fee" was referred to as "activation fee" elsewhere, so I believe they're one in the same, although Verizon is less than transparent about this and has caused me confusion before. I'm on the most recently available Verizon Plan.
@45Wheelgun references this walkthrough for how to do it:
https://slickdeals.net/forums/showpost.php?p=92290907&postcount=1562
His original post is at http://forum.xda-developers.com/showpost.php?p=69793678&postcount=45
And "Proof", which is pretty convincing but in the end is merely "strong evidence": https://slickdeals.net/forums/showpost.php?p=92266531&postcount=1419
I just tried to add a line, all looked good, of course it said there would be a $20 a month smartphone access charge on the new line but once I paid the phone off I'd be able to cancel the line. However, the main Pixel page on Best Buy's site says 1) Silver isn't available at all and 2) Black "Shipping:Not Available". I went through the process as far as I could take it anyway and indeed it won't let me do the final checkout without selecting a store, but it tells me there are no stores within 250 miles to pick one up at, so it seems we're at an impasse, and basically maybe Best Buy is trying to dump what little remains of local Pixel stock, wherever they are.
Same issue here. Currently in CA visiting family but also checked my zip code in Portland, OR. No stores within 250 miles.
Also stopped by the local Best Buy and they had no Pixels in stock.
MyRCode said:
Same issue here. Currently in CA visiting family but also checked my zip code in Portland, OR. No stores within 250 miles.
Also stopped by the local Best Buy and they had no Pixels in stock.
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My friend who was the one who made me aware of both the original and the new deal said that this morning it said he could still pick one up locally but that now they're just not available. I checked a few zip codes I was familiar with as well just out of curiosity.
so If I find it in store, sign up for a new account, pay first month, pay off device, can I then use it with my T-Mobile line?
There are no early termination fees if you pick the 24 month Device Payment Plan (DPP). You will have three choices to purchase the phone:
DPP: 9.99/month 24 months
Contract: $199.99 + 24Month Verizon Service Contract
Outright purchase: $650
Any text you see about contracts or ETFs are in reference to the Contract option and have nothing to do with the DPP option. When you get to the purchase agreement you will see it states you are paying the "full price" of $239.76 for the phone and that is the installment agreement you are "signing". In that contract it clearly states there are no penalties for paying it off early. Only penalties it speaks of are if you DON"T pay your installments on time.
DPP is nothing but a 24 Month 0 Interest load. Think 24 months same as cash with the purchase price being $239.76 +TAX
I purchased 2 on Thursday as 2 separate transactions, one as an upgrade and the other as "add a line". Billed for Sales tax on $239.76 (~$17) As soon as they shipped on Friday I paid them off. That immediately restored my "upgrade" account and I will not need to "add a line" as the phones have been paid in full. I received an Email from Verizon notifying me that my DPP contracts were "Paid in Full" and Closed.
My phones will be delivered tomorrow. There has been no change in my plan, all discounts and extras accrued over the years as still in place. I'm unclear at this point if I will need to activate them. If so there will be a $20 activation fee. I'll know sometime tomorrow.
I went back today when I saw the additional $100 and was able to walk through the entire process as an "upgrade" so as far as my account is concerned "it never happened". I even had Verizon offer me $330+ to use it as a trade in!
I do not think you will have any problems if you just add a line but if you create a new account they may want you to either return the phone, paying the full price for it or $350 EFT.
Whatever... it would not be worth it considering the additional fees.
People were mentioning this after looking at the fine print that you agree on and talking with sale managers.
There is also a hard pull of your credit for a new customer, so I do not want to do that and end up reading in the fine print that I must stay with Verizon for 2yr in order to get the Pixel for $130.
Not sure what to do. Did somebody look at all the things that they ask you to sign or can post screenshots?
Camicia said:
I do not think you will have any problems if you just add a line but if you create a new account they may want you to either return the phone, paying the full price for it or $350 EFT.
Not sure what to do. Did somebody look at all the things that they ask you to sign or can post screenshots?
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Did you look at the link I gave a few posts up (first page I think) with the link to the "proof/evidence" that there will be no ETF if you pay off the phone. I believe it, for what it's worth, but can't take advantage of it any more than I already did since there are no stores within 250 miles of me to pick it up, which is the only option now. I'll add that to the OP when I can.
Yeah... I saw a bunch of posts of that guy, DEEE. He has been active on that thread for 3 days no stop. There are some funny flames He wants to be the "go-to person". He also does everything to shut up who contradicts him. Either he needs some attentions or somebody must pay him to be there and do the promotion.
A few people keep saying "check the contract. It is just $240." but a few others found something off. Check the posts related to this one:
https://slickdeals.net/f/9417827-be...es-100-bb-e-gift-card?p=92444587#post92444587
What I got from that:
- At checkout you sign both DPP and the https://www.verizonwireless.com/legal/notices/customer-agreement/
- The DPP (that is titled "RETAIL INSTALLMENT CONTRACT") says you are subject to the Verizon agreement too. So you need to interpret them together.
- The conclusion seems to be:
1) If you leave Verizon before 14 days then you have to return the phone (or pay full amount for it)
2) If you leave after 14 days you have to pay other $350.
Verizon lawyers are not dumb.
Either somebody that studied law can interpret those contracts and tell me that everything is fine or I will stay out of this deal. It is not $240 vs $250, it is $240 vs $700.
Updated the OP: as of earlier today Best Buy was out of Silver and you could only order the Black one if you had a Best Buy location within 250 miles of a zip code you entered so that you could physically pick the phone up. i.e. They weren't offering shipping them any longer.
Speculation: Best Buy is dumping their remaining inventory of all regular Pixels (they only carry the 32GB models) and they they already sold all the ones in their warehouses.
Completely sold out of all the Best Buys in Portland, OR
Sent from my Pixel using Tapatalk
When I ordered my Pixel 6. I was quoted $366 for my Pixel 5. Google received my P5 on November 2nd and has not done a thing since then.
Anyway has anyone done the same and received there credit?
On a side note, I did the trade in because selling on Ebay is nothing but hassle now days. You have to pay Ebay, PayPal, taxes, etc. With little profit. And hope that there is no shipping mishaps.
Thx, vandyman
vandyman said:
When I ordered my Pixel 6. I was quoted $366 for my Pixel 5. Google received my P5 on November 2nd and has not done a thing since then.
Anyway has anyone done the same and received there credit?
On a side note, I did the trade in because selling on Ebay is nothing but hassle now days. You have to pay Ebay, PayPal, taxes, etc. With little profit. And hope that there is no shipping mishaps.
Thx, vandyman
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That's too long. I got my $366 about 3 or 4 days after they received it, maybe 5 max. Time to give them a chat request have them find it and process it.
Just FYI eBay and PayPal parted ways a while ago and no longer do business together. With that said the fee turns out to be the same 13%. I don't know why you think selling on eBay is a hassle these days.. at least it's no more of a hassle than it's ever been. You can also use Swappa.
Google's shipping department is notoriously unreliable. From hours I've spent on the phone with them I've gathered that the shipping department is in control of many aspects of product fulfillment and the person you talk to can only make requests or tickets to them and they deal with it as they see fit.
I ordered a pixel 6 less than 2 weeks ago, got an email saying my shipment would be delayed, then the next day got an email saying my phone had been shipped.
When I ordered the pixel 2 XL they sent me two of them by accident. One of them had cracked glass. Both sealed in retail boxes.
I have a friend who ordered a phone from them and all he got was a sealed retail box with no phone in it. Of course they didn't believe him so he got stuck with the bill.
Contact Google and explain the situation. It could just be the timing being off or it could be a bug on your order. In any case it's best to start a history now with the support team just in case things go sour.
bobbarker2 said:
Just FYI eBay and PayPal parted ways a while ago and no longer do business together. With that said the fee turns out to be the same 13%. I don't know why you think selling on eBay is a hassle these days.. at least it's no more of a hassle than it's ever been. You can also use Swappa.
Google's shipping department is notoriously unreliable. From hours I've spent on the phone with them I've gathered that the shipping department is in control of many aspects of product fulfillment and the person you talk to can only make requests or tickets to them and they deal with it as they see fit.
I ordered a pixel 6 less than 2 weeks ago, got an email saying my shipment would be delayed, then the next day got an email saying my phone had been shipped.
When I ordered the pixel 2 XL they sent me two of them by accident. One of them had cracked glass. Both sealed in retail boxes.
I have a friend who ordered a phone from them and all he got was a sealed retail box with no phone in it. Of course they didn't believe him so he got stuck with the bill.
Contact Google and explain the situation. It could just be the timing being off or it could be a bug on your order. In any case it's best to start a history now with the support team just in case things go sour.
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Shipping is slightly different than the returns. New devices are usually sent from Carol, Il I believe but returns go to Tennessee. I just checked @vandyman and I sent mine back on November 6th from the PO, they received it on Nov 10th and I got the credit on my account on the 11th. Also check out this new thread. https://forum.xda-developers.com/t/ripped-off-by-google.4362429/ Something is amiss and Google needs to become aware of what is happening.
Yes my trade in was delivered in Tennessee on November 2.
I am on the Google store chat waiting list now.
I got a quote from Google for $159 on my Pixel 4xl, but decided to sell it on eBay. The last time I did a trade in with Google, they undercut my estimate by $75 and the phone was in mint condition.
I sold the pixel 4xl for a hundred more than what Google quoted me for, but after eBay fees I only cleared with $50.
So bottom line is you're going to take it up the @$s either way, it's just a way who gentler
I am still on a chat with Google support.
It sounds like they lost it.
To be continued....
Follow up!
I received an email that my Pixel 5 is better than what I have described. Lol
But they are only going to credit me the $366 that they offered on the trade in deal.
Email says it will take 3 - 5 days to see my account credited with the $366.
Geez....
vandyman said:
Follow up!
I received an email that my Pixel 5 is better than what I have described. Lol
But they are only going to credit me the $366 that they offered on the trade in deal.
Email says it will take 3 - 5 days to see my account credited with the $366.
Geez....
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Awesome! I saw that some people got $400 even though they said 366. Mine was damn near mint too. Oh well. How's long did it take you on the phone? And did they tell you what happened?
bobby janow said:
Awesome! I saw that some people got $400 even though they said 366. Mine was damn near mint too. Oh well. How's long did it take you on the phone? And did they tell you what happened?
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I was on Google store chat for about 30 minutes while the girl went back and forth with the next tier.
Finally at the end of the chat. They said it would be escalated and they would send me an email.
Edit; (what happened to the Pixel 5)
They magically found it I guess.