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I have to have my tablet either repaired or replaced. Has anyone does this??
I am trying to find out how long it takes, and was it a new tablet or a refurb?
I haven't actually seen anybody report doing this - most people who had early issues just brought their tablets back to the retailer. Now that we're past return period for a bunch of us, I guess somebody's going to have to figure out how the process works.
I have a broken G Tab right now (mini-USB port connector fell off the mainboard) so I'd be curious to hear what you learn. I bought another tablet, but if you can get it warranty-repaired that would be a nice option.
Actually they are going to. I got a RMA number a fedex label sent to me VIA
email, and they said once sent to them, it would take 10 to 14 days to send
out a new one. I asked if it would be a new or refurb, he did say new. I just
thought I would post asking if anyone has done this, just to be sure.
Thank you for taking the time to post this. What is broken on yours?
Please let us know how your experience goes. I hope it is quick. 10 days sounds reasonable to me.
GaryHypnosis said:
Thank you for taking the time to post this. What is broken on yours?
Please let us know how your experience goes. I hope it is quick. 10 days sounds reasonable to me.
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Dust under screen. The touch screen seems weird to.
there is also the very shady option of buyin a new gtab, swapping it out with ur broken one and returning that..
So how'd it go? I'm about to send mine in but I'm hesitant because I use it for school.
Just sent mine in. Will post updates so other people learn from my experience.
Nice on the phone, but not helpful in the end. Sent my Gtablet to fix broken glass top, and they ended up sending it back to me without replacing it or fixing it in any way. They said it wasn't covered by the warranty.
Still looking for a way to replace it myself.. Tablet works, just hard to see anything with all the cracks everywhere in the glass.
As much as I love my Gtablet, Viewsonic could learn a thing or two about better warranties. Have had screen issues with my Nexus One and other devices and always had great support and got my stuff fixed.
I got an RMA number. The guy said he'd send in a new one. I told him specifically that I don't want another person's tablet. Either the same one, or brand new.
The problem with mine is that a particular off-white color is not displaying properly, and being substituted by cyan.
... You can imagine what I see when look at the Viewsonic and G-tablet intro screen upon boot up.... All cyan with weird vertical lines encircled with the logos...
Thank goodness I have 2 tablets to work with . The ****ty thing is that I have to drive across the border to ship it. One of the few cons of being a Canadian...
Well, as luck would have it, I saw a tweet today about being able to go see the transformer prime at select Gamestop locations. There were two in Colorado that were supposed to have them to demo.
I called one of them in Denver, they said they had a display unit and a unit to sale. Well, hop in the car, and now I have an Amethyst Grey 32GB sitting next to me, completely sealed.
I wanted the 64GB version, and I think I will hold for that from Amazon. I'll probably just sell this one on craigslist.
I know I'm very lucky. The first time I've ever had anything like this happen to me.
Pictures of the Prime that I bought can be found here:
http://www.chrisdos.com/transformer_prime/
Congratulations! Hope you"re ready for a flood of "can you try this...." and "does it....." requests!
Gordon
I'm keeping it fully sealed. Gamestop won't let you return it if it's opened.
Thanks for the UPC & SN! I'm off to get my virtual Prime registered!
WAIT A SEC! I JUST FOUND A REBATE! YAY!
Edit: Hey ya OP.. can ya put the receipt back online.. I just wanna make sure you got it fer real..
Edit 2: NVM! Found it in my cache!
Put it on eBay right NOW.
You'll get tons of cash for it
e.mote said:
Thanks for the UPC & SN! I'm off to get my virtual Prime registered!
WAIT A SEC! I JUST FOUND A REBATE! YAY!
Edit: Hey ya OP.. can ya put the receipt back online.. I just wanna make sure you got it fer real..
Edit 2: NVM! Found it in my cache!
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Yea, well, I can trust you right.
Diamondback2010 said:
Put it on eBay right NOW.
You'll get tons of cash for it
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Stuck it on Craigslist. Some of the people on IRC are saying I should take a dump of the rom before I sell it. However, if I open, I can't return it. Decisions, decisions.
Just called a gamestop about 75 miles away from me & they have the 32gb champagne gold one (purple) but i'm thinking i won't ever hardly ever be looking at the back of the thing anyway lol.My Xoom stays in a gel cover or either the folio at all times..so color really shouldnt be a big deal.
ChrisDos said:
Stuck it on Craigslist. Some of the people on IRC are saying I should take a dump of the rom before I sell it. However, if I open, I can't return it. Decisions, decisions.
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Take a dump of the rom. If you are going to sell it the Gamespot "warranty" isnt going to worth much anyways.
I just came from my local gamestop and they had it on display
played with it but they wouldnt sell it to me
video
http://www.youtube.com/watch?v=wOk9JPtYMA0&list=UUy4oGY7LFF_tSrOjpCRbpvg&feature=plcp
Arun01 said:
Just called a gamestop about 75 miles away from me & they have the 32gb champagne gold one (purple) but i'm thinking i won't ever hardly ever be looking at the back of the thing anyway lol.My Xoom stays in a gel cover or either the folio at all times..so color really shouldnt be a big deal.
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The champagne gold ain't the purple one amethyst grey is.
Sent from my Blade using Tapatalk
ChipZ16 said:
The champagne gold ain't the purple one amethyst grey is.
Sent from my Blade using Tapatalk
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Oh lol my bad then that's the color i meant because the guy on the phone was like it looks dark purple..lol..he better call me back pronto.He said he wanted make sure it wasn't a defective unit they had but was sure that one wasnt the one.He just wanted to check with the manager before telling me anything else.
Man, you have no idea how lucky you are! Most people on here don't even have PRE-ORDERS for it and you own one... SELL THAT *****!
You are wicked lucky!
Sent from my PC36100 using Tapatalk
Lucky Mofo. If you don't plan on keeping it, smartest move now would be to put it on eBay. I'm sure you could easily get $800 or more for it. Since it's so rare and not even officially out yet. You should contribute by dumping the rom to developers so we could have a nice headstart on developing. The sooner the better and faster we get custom roms, CWM recovery, n over clocking.
Do a system dump dude listen to them then sell it on ebay I'm sure even opened you could still get Atleast 600! Just leave the clear plastic stickers on
Sent from my PC36100 using Tapatalk
Aftermseeing this thread I called around to local gamestops to see if they had it. They said only the big store ones around here would have it. I found one and they said none in stock yet but they will have it on the 19th. Only thing is he said they only taking pre orders on it so once they come in, they pretty much all will be accounted for. Especially since demand is so high. He said everybody been calling like crazy and going bananas looking for that tablet. I was like I know, it's the first quad core android tablet..LMFAO
Wife won't let me open it to do a rom dump. Shame really.
ChrisDos said:
Wife won't let me open it to do a rom dump. Shame really.
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Just be really careful of the tape that's on it to not to disturb it when taking it off. It could work lol.
Didn't you buy it.... Then open it your a man she's your Bi*ch suck it up and grow some balls!
Sent from my PC36100 using Tapatalk
Can anyone read this [see image]? It was literally taped onto the box, outside the shrink wrap. On the backside of the note are 6 bar codes with accompanying serial/product numbers. 'Ordered the TP from Best Buy online and picked it up in a local store today (USA)...
Someone at transformerforums.com said it says "There is a bright spot on the screen" but that seems to just be only part of the text. Seriously, anyone know what that means? Are they selling me a refurbished unit as a new unit?
[EDIT] I added the second picture to show the bar codes and serial/product numbers.
Maybe best buy is just reselling the returned prime stock or Asus is sending them back refurbished as new which is probably not legal. I returned mine for that exact reason a couple days ago. My bright spot (like an led behind a sheet of paper) was a little lower than that picture shows. If you open it and it has a bright spot on the screen i wouldn't order one of these "hidden" primes again. It really makes me wonder if the two i got from best buy's secret stash were simply resold and that's why they were both defective.
I'm going to get a third at some point but it will not be until i can walk into a store, buy it and open it in the store to check it over before i walk out.
Hans, I double checked and got the same answer from my daughter-in-law.
"There is a bright spot on the screen. "
She grew up in China, has worked in US tech industry.
Yeah, it is looking BB may be selling shady refurbs as new. I may be sitting on the only hands-down proof in the 'States!
Ride525: thanks for chiming in again. Someone just added on TF forums that the rest of the characters say "confirmed" followed by someone's name.
Nice to see their very official documenting system... hand written sticky notes... very inspiring
Open it and see if there is indeed a bright spot. If there is then go ape-**** on asus
Sent from my Galaxy S2
Lock-N-Load said:
Nice to see their very official documenting system... hand written sticky notes... very inspiring
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To be more exact, the first line says,
" 1, Bright spots on LCD" (and a square)
second line says:
"Bright spots on LCD. NG. Xia-Chang(a guy's name) confirmed".
Oh my...now that is shady...so from the looks of it, someone sent a tablet into ASUS, who confirmed the issue, and then shipped it back to Best Buy who in turn sold it as new?
So illegal if so!
ravizzle said:
Open it and see if there is indeed a bright spot. If there is then go ape-**** on asus
Sent from my Galaxy S2
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DO NOT OPEN IT! You will lose the proof of their packaging and sealing, they could then claim your caused the damage and wrote the note yourself. Take it down to your best buy with a video camera, ask for a manager. Open the box while video taping it in front of the manager. If there is a spot on the screen walk out and file an immediate complaint with the FTC (https://www.ftccomplaintassistant.gov/) or contact a lawyer. If you were sold a "used/damaged" unit as new, that is consumer fraud and someone should be held accountable and being that it is writting in another language I doubt Best Buy is to blame.
LOL seriously? They sent you THAT?
What a friggin nightmare...
Adding a pic of the back side of the note: bar codes and serial/product numbers.
Hans, any word from Best Buy on this?
Wow, That is shocking. OMG i cannot believe it. Sue whoever is responsible and get a big heap of compensation.
Then make them send all XDA Members a non defective TF201
Test unit- octo-core tegra 4
di11igaf said:
Test unit- octo-core tegra 4
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Huh? On hold with Asus, btw...
Hanshananigan said:
Huh? On hold with Asus, btw...
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i believe he was being facetious.
TF201 | XDA Premium
I would have thought that this would be Best-Buys shady business practices rather than ASUS.
From what my family and friends in the US tell me, Best-Buy are fairly well known as total scumbags, but who knows.
Called Asus - the rep just said that the SSN shows that it is new. Powered it up, and no LCD screen problems. I'm having some difficulties getting Wi-Fi connected (home Fios won't get IP and WebOS hot spot connects but won't allow data transfer), but I'll work that out and take things from there.
I'm going to assume that the note regarded factory quality control and a monitor replacement, which is fine by me.
Oh And...
Oh and...
Settings --> Status --> Serial number = unknown
Surprise! I'll try one call to Asus and if it doesn't pan out, this puppy's going back to Best Buy (WiFi signal strength sucks anyway).
I wrote this early in the morning after I finally gave up on the prime. Here is the link to the story.
http://nerdtechnics.com/?p=11
The site is clean, I miss my Prime.....
OK...lol. yeah its better you linked to that story as its more like a blog. Very detailed on your experience. You left everyone hanging though. What they end up doing or you doing after they wouldn't give you cash back for gift cards. It was free gift cards anyways so I would've just pulled the small cash amount out n placed another order. Don't let best buy taint your yearning for the Prime...lol.
Haha, sorry, was getting late and needed to end it quickly. I asked the cashier to go get a manager because he couldn't give me cash for the gift card. Manager came over, I just said that I had been over at customer service for the last hour and a half and that I'd like cash for this gift card because i am no longer going to shop at this store.
I just got so annoyed with the waiting game. Anyone I spoke with had absolutely no idea what i was talking about most of the time. Also, the computer guy that came over to check the Prime, he actually says, "why don't you just get an ipad"? I wanted to slam his head against the counter.
infinitemethod said:
Also, the computer guy that came over to check the Prime, he actually says, "why don't you just get an ipad"? I wanted to slam his head against the counter.
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+1(0 char)
Skullmonkey said:
+1(0 char)
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The computer guy saying that is what pushed me over the edge. Maybe it's just me, but if someone brought back the first quad-core tablet, I would NEVER say, why don't you get an ipad. Face slap!
Cool story bro.
Thanks for taking the time to share that story.
I've always detested BestBuy. They're the "Hot Dog On A Stick" of consumer electronics stores. Too well lit... Too plasticky... Forget about getting anything even remotely obscure there -- too few choices on most things.
'Won't even get started on how borderline criminal Geek Squad is. $25(ish) to "optimize" my e-reader?
Being an IT professional, I advise as many folks as possible to avoid that store and go elsewhere... anywhere...
That's MY story, sort of...
Actually the main difference was, on that Friday when they wouldn't put a Saturday delivery sticker on for you? They went the extra mile for me, and SENT IT GROUND (after I had paid $29 for overnight shipping 4 weeks earlier), causing it to take another 12 days to reach me in a padded envelope, after riding via Rail from California to North Carolina. The box was quite crushed, though the Prime seemed okay... at first.
oh, and they charged me for the pre-order immediately, even though the policy says "we won't charge until we ship" so I had paid for it almost 6 weeks earlier.
The good news? I got my Prime for free. Yep. BB provided a FULL REFUND. I should be happy yes? Sort of. The Prime ended up RMA'ed, and I am without it once again. The saga continues. It was agreed to send me another one, yesterday, overnight. And yes, I agreed to let them open and test it since I am NOT going to be without it again, but instead of shipping it yesterday - Thursday they forgot... whoops. Now I wait till next week, unless I can get Asus to do a Saturday sticker...This is like the movie groundhog day... it literally never ends.... and I so lived my OG transformer... It's like I am being punished for wanting something more... The Prime I got paused, hung and lagged on virtually everything I did with it. It was cosmetically nice, but never saw a single GPS satellite. Wifi... fair... Light bleed, not terrible, but enough to cause concern, in every way it was ... not much better than my TF101 except in looks, and took a better picture. Not nearly as slick as I had hoped. Looked wonderful with the dock though... Horrible to keep clean. ICS is cool, but again, it lags so often, ... well maybe the nbew one will be better, or enough updates will come along to get things right... sigh
Jgrimoldy said:
Thanks for taking the time to share that story.
I've always detested BestBuy. They're the "Hot Dog On A Stick" of consumer electronics stores. Too well lit... Too plasticky... Forget about getting anything even remotely obscure there -- too few choices on most things.
'Won't even get started on how borderline criminal Geek Squad is. $25(ish) to "optimize" my e-reader?
Being an IT professional, I advise as many folks as possible to avoid that store and go elsewhere... anywhere...
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I wouldn't shop at Best Buy, but they are the only place near me that sells the diamond and gold plated HDMI cables to give me better HD. They are worth the $75.
Sent from my Transformer Prime TF201 using Tapatalk
kingsway8605 said:
I wouldn't shop at Best Buy, but they are the only place near me that sells the diamond and gold plated HDMI cables to give me better HD. They are worth the $75.
Sent from my Transformer Prime TF201 using Tapatalk
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And of course, only if they print the words "Monster" on them.. Cause anything else is just not worth it..
SmartAs$Phone said:
Actually the main difference was, on that Friday when they wouldn't put a Saturday delivery sticker on for you? They went the extra mile for me, and SENT IT GROUND (after I had paid $29 for overnight shipping 4 weeks earlier), causing it to take another 12 days to reach me in a padded envelope, after riding via Rail from California to North Carolina. The box was quite crushed, though the Prime seemed okay... at first.
oh, and they charged me for the pre-order immediately, even though the policy says "we won't charge until we ship" so I had paid for it almost 6 weeks earlier.
The good news? I got my Prime for free. Yep. BB provided a FULL REFUND. I should be happy yes? Sort of. The Prime ended up RMA'ed, and I am without it once again. The saga continues. It was agreed to send me another one, yesterday, overnight. And yes, I agreed to let them open and test it since I am NOT going to be without it again, but instead of shipping it yesterday - Thursday they forgot... whoops. Now I wait till next week, unless I can get Asus to do a Saturday sticker...This is like the movie groundhog day... it literally never ends.... and I so lived my OG transformer... It's like I am being punished for wanting something more... The Prime I got paused, hung and lagged on virtually everything I did with it. It was cosmetically nice, but never saw a single GPS satellite. Wifi... fair... Light bleed, not terrible, but enough to cause concern, in every way it was ... not much better than my TF101 except in looks, and took a better picture. Not nearly as slick as I had hoped. Looked wonderful with the dock though... Horrible to keep clean. ICS is cool, but again, it lags so often, ... well maybe the nbew one will be better, or enough updates will come along to get things right... sigh
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Thanks for posting this. I am glad to know I wasn't alone. That is pretty awesome that they gave you a free one, hopefully you get it soon! My device did work pretty well. Still got hung up every once in a while but I just couldn't spend that kind of money and not have at least the build quality done well and I am not dealing with that many dead pixels. If it were just a couple, that's another story.
kingsway8605 said:
I wouldn't shop at Best Buy, but they are the only place near me that sells the diamond and gold plated HDMI cables to give me better HD. They are worth the $75.
Sent from my Transformer Prime TF201 using Tapatalk
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Haha! Exactly! Bastards.
infinitemethod said:
Haha! Exactly! Bastards.
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I actually had a Best Buy rep tell me I will "lose pixels" if I didn't get the monster cable. I was about to buy a 55" LG, but left the store.
Sent from my SPH-D710 using Tapatalk
kingsway8605 said:
I actually had a Best Buy rep tell me I will "lose pixels" if I didn't get the monster cable. I was about to buy a 55" LG, but left the store.
Sent from my SPH-D710 using Tapatalk
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They seriously shouldn't be allowed to get away with that type of ****. Glad you left the store!
kingsway8605 said:
I actually had a Best Buy rep tell me I will "lose pixels" if I didn't get the monster cable. I was about to buy a 55" LG, but left the store.
Sent from my SPH-D710 using Tapatalk
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Maybe that is why I don't get a great signal with my D-Link dual band gaming router, I didn't buy the solid gold packet protecting ethernet Cables! It has nothing to do with having a three floor residence.
On the other hand, I did work there for three years so I do know how to game the system. Due to the one year ADH I have only had to pay 99 a year to upgrade my laptop to a newer version.
Sent from my Transformer Prime TF201
Don't shoot messenger on this one. people believe that the Prime is being discontinued already. This is the Q&A Forum I'm newbie, so I asked here. Figured it was the correct area. Just read this thread and I don't know what to believe. All I know is Asucks wont fix our proven defected primes that we have right now.
http://www.transformerforums.com/forum/transformer-prime-general-discussions/13235-should-i-keep.html#post133813
People are talking about getting their refund while they can. I'm in the same situation but I got until the 22nd. I got the Champagne model with the dock. These docks are suppose to work with the new TF700 with the strip of plastic on the back, So if there isn't a design fault why not make the back of the new tablet the same as the Prime, Its already in production and would be easy for them to keep up production, everyone knows it’s the back causing these issues. on the new one they are fixing it like they should fix ours.
I would even pay shipping they should do this for everyone who spent their hard earned money and waited months after they paid to get this product only to be disappointed in certain things with it everyone who bought a prime should get the back replaced bottom line!!! It should pick up signals just like my galaxy 10.1 or my phone, it’s only fair. I would like to know if the GPS issue where they took that off the spec sheet is what they call in the legal world as "bait and switch" (LAWSUIT?).
Mine isn't too bad other than the Wi-Fi I get signal drops about every 20 seconds and a little light bleed on right side of screen its really minor in 3 small spots all on the right side of the screen the light bleed comes out about the size of a pencil if you laid it right beside the black in those spots actually one spot is about an inch up the other are about a half inch up the screen. That really don't bother me not noticeable unless on completely black screen and the light is turned up real high.
The guys on the forums have taken the back off and everything. It is a very good read but it proves its a default with Asus but they fixed their Primes themselves its a long thread but worth the read. I think this is going to turn into a modding tablet. At least I hope so, maybe I would keep it or buy another one later. The ones that took them apart got rid of the light-bleed by loosening the screws and playing around to just the right amount of pressure. But with the mods they have done with wires hooked up to the WLAN and GPS connections they got a strong signal and pick up satellites so it is an Asus default, they can’t deny it anymore, So hopefully they make a move at Asucks and fast before I have to send mine back for refund once again. I just wish they would own up and fix the Prime; it would save their reputation and make it a really good tablet that functions as it is suppose to.
Another issue is they probably have so many returns I think people that don't know might be getting screwed over because to be honest, actually I think I got a return sold to me as a brand new Tablet from a reputable source Newegg, I know Newegg would not re-box these so it would have to be Asucks and I think this might be Illegal not Newegg but Asus Selling used items as brand new. I think they may be getting returns that look brand new and boxing them up as new, when they were actually used. As far as mine goes it’s not like it came out of the box where you could tell for sure that it was used but it just didn't look in perfect condition like my other tablets I've opened and it’s been many at least over 10, but it’s very nice to be truthful and I couldn't prove if it was used for sure because it looks new, but I just have a feeling they are taking these returns that people are sending back that are opened already, and used maybe a couple times and selling them again as brand new that's just my opinion.
They have to have a giant pile of used Primes somewhere. Maybe down the line we will see refurbished ones but I haven't saw any yet and I know at least 6 people myself that took back open Primes. With slight use that still looked brand new when they were put back in the box. Sorry for such a long post I just wanted to share my experience and I'm going through the same thing. I don't know whether to ship back because I really do like it. Or If I should just wait it out for Acer or Lenovo to release their Tegra 3s, which is also suppose to have 2GB of ram, that's a huge difference in ram, or just keep what I have and hope Asus will make it right with us.
Waiting for the others Acer and Lenovo seems like it will be forever from what I've read they will release in the second quarter. I think I read somewhere that it is also going to be toward the end of the second quarter. I just can’t see myself holding onto this if it is going to be discontinued and if it will never get it fixed. Someone should start modding them the right person with the right skills. Where they will look nice and clean when finished with the mod. They would make a killing if they could get the Wi-Fi and GPS issue fixed with some sort of plexi or acrylic glass smoothed out on the back like the new one or the IPAD.
First: there is enter button on every keyboard. Use it from time to time.
Second: chaging the back to a plastic one isn't easy because it would require changing a lot of the internal construction (which uses the metal back) - at least from what I read.
I know there is an enter button man, see,
I was just in a hurry I had some schoolwork that needed finished. Deadlines.
Anyways I'm not talking replacing the entire back, just a strip on the back plate. You see what I'm trying to explain. Maybe a half to full inch strip across the back with either - epoxy or glued to the metal plating that's already there.
Maybe even get into design cuts, dragons, tribal, your name, whatever you liked cut out of the back plating. using a dremel or something similar, I don't know what you would cut that back plate with but I assume a dremel would work. then have a thin enough sheet of plexi glass or acrylic, then maybe some LED's, to light it up. I don't know if that would mess with the screen viewing though, just a thought that came as I was looking around my room.
Its just an idea I thought of when I looked over at my Modded Xbox to start modding similar to Xbox mods. Like on mine I have designs cut out and LED's, I have a design cut out of the top on the shell of my JTaged XBOX along with extra fans to keep it cool. It just adds another dimension to our possibilities.
I don't think Asucks is going to fix our primes. I bet they got a junkyard full of primes my third one is going back in a couple days. Light bleed, Bad reception from WiFi. If I go to the farthest place in my house, which is upstairs and back through a hallway and into the farthest bedroom, with all my tablets the prime is 30db less reception than the others?
By the way I wasn't trying to be an ass I was just in a hurry, and trying to get everything wrote down before my test. I had an online test that I had to login to. Sorry for the eyestrain!
my dilemma
so i just got my prime in the mail and have the keyboard for it...
and after reading many of these posts and threads i'm left wondering if i should just return it before i even open the fargin box. i'm actually contemplating opening a thread to get a poll going and see the common idea
I understand where your coming from. Its a crazy situation man. I would at least open it and see how it performs you might have one of the "good ones"? I know mine isn't all that good at least my GPS and WiFi, they suck. I can be in the same room walk 10 feet away and it loses a bar and drops a good amount in WiFi analyzer. That's just crazy. I'm pretty sure mine is going back I like it a lot too. Just if it didn't have those issues.
Does ANYONE know the release date for the Acer or the Lenovo. I'm more interested in the Lenovo. Asus needs some competition, like right now or soon, so that they get the point when people stop buying this Prime until its fixed. They don't care because people are still buying them.
i caved
so they say curiosity killed the cat... luckily this cat seems to have gotten away ok thus far.
http://forum.xda-developers.com/showthread.php?t=1492609
i couldn't get the hyperlink to work properly on this tab but i'm sure i'll get it going in the future.
i'm liking it, in summary to the thread i just tried to link to is about how this one is working.
aside from the gps not getting a signal during a day and night of terrible weather, everything else seems to be going good and i can happily say that i think i got a good one... or rather one that works as it is supposed to.
i doubt i'll ever really need the gps functionality as the wifi can give me bing maps or googe maps or mapquest which can work with a little logical deduction, i'm thinking that even if that just doesn't work, i'm really not going to be swayed away from keeping this thing.
so far... me likey
Yeah I really don't want to let mine go either. I was just wondering does light bleed get worse? I can deal with the WiFi because it is acceptable. GPS don't matter to me. I got a cell for that.
The cell letting me connect to my Prime away from home, that is what is one of the things that is leaning me more toward keeping this tablet. I love that patch, I forget the guys name that got it figured out but, thanks again man. If I keep my cell right beside me the Prime stays on 4 bars but sometimes it drops to 3 bars. I'm on 3G but it seems to work decent. I'm thinking of trying a lighter browser for when I do tether.
Did you have a question hiding in that wall of text?
Light bleed should NOT get worse over time.
Sent from my Transformer TF101 using xda premium
Well... don't sweat it! I've got my Prime a few weeks ago and love it deeply. I come from the 'original' TF101 and I have (had) both with the keyboard dock. Light bleed is the same as with the previous model (little better). GPS, nah who uses THAT on their tablets anyway? As for WiFi, just works great and in comparison, just google for ipad wifi issues. My girlfriend has an ipad2 and it too has wifi issues (and not my prime or laptops). Keep it, use it, love it, that's my advise.
Did you have a question hiding in that wall of text?
Thanks for the replies on the questions that I did have. Yeah maybe I should have put this in general section, but the main question why I started this thread was to ask about the Prime being discontinued. Or if this was just a rumor.
I got a few days left to decide if I want to keep mine and if they discontinue it, I'm not going to keep it, its going back. Then I went off on how Asus aint doing SH*T for us, your right about the lack of many questions, but yeah there are some questions in there, along with my rambling about Asus, I'm just pretty pissed off about this man. Anyways if my OP offended you in any way, my bad man.
Did you have a question hiding in that wall of text?
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There were plenty of questions, I just added them in quotes below. I don't even see the point of your post man, it added nothing beneficial. Thanks to those who answered. I have a better understanding now.
people believe that the Prime is being discontinued already. This is the Q&A Forum I'm newbie, so I asked here. Figured it was the correct area. Just read this thread and I don't know what to believe?
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People are talking about getting their refund while they can. I'm in the same situation but I got until the 22nd.
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I would like to know if the GPS issue where they took that off the spec sheet is what they call in the legal world as "bait and switch"
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I don't know whether to ship back because I really do like it. Or If I should just wait it out for Acer or Lenovo to release their Tegra 3s, which is also suppose to have 2GB of ram, that's a huge difference in ram, or just keep what I have and hope Asus will make it right with us.
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Does ANYONE know the release date for the Acer or the Lenovo. I'm more interested in the Lenovo. Asus needs some competition, like right now or soon, so that they get the point when people stop buying this Prime until its fixed. They don't care because people are still buying them.
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Yeah I really don't want to let mine go either. I was just wondering does light bleed get worse? I can deal with the WiFi because it is acceptable. GPS don't matter to me. I got a cell for that.
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Completely dumb thread based on false info and specualtion. Prime is not being discontinued. New TF-300 is not a replacement for the prime. Its actually a lower specs n lower price device aimed St different market. Its more like an OG transformer 1.5. New tf-700 is not a rreplacement for prime either. Aimed at a higher end market with its HD display. Not worth the extra$100 IMO. When there hasn't been any official tests or stats shown that plastic strip on back of its metal backcover actually improves wireless reception.
So believe into the senseless rumors if you want. Some people are so gullible..lmfao we already have tons of dev. Support n this ship will keep ln moving. Stop believing every single dang thing you hear on the internet..lmao. no proof at all to suggest Prime being discontinued. If anything. Production on it has been amped up.
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BeachAgent said:
so i just got my prime in the mail and have the keyboard for it...
and after reading many of these posts and threads i'm left wondering if i should just return it before i even open the fargin box. i'm actually contemplating opening a thread to get a poll going and see the common idea
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Don't. As its pointless and will get shut down. Good working primes clearly outnumber faulty ones. Poll will immediately show to keep it. All other polls have same result. Majority satisfied with their prime and keeping it.
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drvsbsm said:
I understand where your coming from. Its a crazy situation man. I would at least open it and see how it performs you might have one of the "good ones"? I know mine isn't all that good at least my GPS and WiFi, they suck. I can be in the same room walk 10 feet away and it loses a bar and drops a good amount in WiFi analyzer. That's just crazy. I'm pretty sure mine is going back I like it a lot too. Just if it didn't have those issues.
Does ANYONE know the release date for the Acer or the Lenovo. I'm more interested in the Lenovo. Asus needs some competition, like right now or soon, so that they get the point when people stop buying this Prime until its fixed. They don't care because people are still buying them.
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No new competitive tablets you mentioned will be out anytime soon. June the earliest. Too long of a wait IMO. By then Nvidia already will be ready to announce n roll out tegra4 devices. We one step ahead of the game..lol
Prime really aint as bad as I originally thought.
Completely dumb thread based on false info and specualtion. Prime is not being discontinued. New TF-300 is not a replacement for the prime. Its actually a lower specs n lower price device aimed St different market. Its more like an OG transformer 1.5. New tf-700 is not a rreplacement for prime either. Aimed at a higher end market with its HD display. Not worth the extra$100 IMO. When there hasn't been any official tests or stats shown that plastic strip on back of its metal backcover actually improves wireless reception.
So believe into the senseless rumors if you want. Some people are so gullible..lmfao we already have tons of dev. Support n this ship will keep ln moving. Stop believing every single dang thing you hear on the internet..lmao. no proof at all to suggest Prime being discontinued. If anything. Production on it has been amped up.
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I didn't say that I believed anything that's why I asked here in the Q&A forum, I assume the forum is for questions. To be honest, now that I've used my Prime for a few days I'm liking it the more I use it, and just to clear up another issue I read in another thread not all primes are affected by the new update. I got the latest update with no battery drain or SOD issues, I don't think I'm going to send it back anymore, I've grown to like this bad boy.
Its not really as bad compared to what I've read hear about some others. They have major Issues. I just don't want something to happen down the road that gives me all the lockups and random reboots that some others are having.
So you got a laugh on me, glad that I could make you smile man. You didn't spill your coffee or anything did you? j/k man, I come in peace for real. I'm just new to this tablet and all I seem to hear is bad news.
The only thing wrong with mine is problems I have I stated, not a very good reception and slight light bleed, but its not to bad at least the light bleed, you don't even notice it unless the tablet is all the way black and light is up above 60-70%. I guess I can deal with the reception. I still get 2 bars but I forget what I get upstairs on WiFi Analyzer, I know its like 20-25 less db than my phone, the Prime will drop down 20-25 db and come back up every couple minutes. Don't know why the Prime does this. I will have to search the forums about that.
I don't believe everything I read I guess I should have made my post more clear. I was just asking a question in a Question thread, isn't that what the this forum is for?
But peace, man for real though the questions I asked about was because I had no Idea and it seemed like I was going to have all these issues that others were reporting because of my weak WiFi and no GPS. I thought that was a sign of a bad Prime. I don't even really see me using the GPS anyways and if I did I could just tether my phone or use my phone, It has a big enough screen at 4.5". I just got this thing and I"m used to a strong connection from all my devices - Galaxy Tab, Touchpad, Viewsonic GTablet, 2 Nooks, and phone.
Just return it.
drvsbsm said:
I didn't say that I believed anything that's why I asked here in the Q&A forum, I assume the forum is for questions. To be honest, now that I've used my Prime for a few days I'm liking it the more I use it, and just to clear up another issue I read in another thread not all primes are affected by the new update. I got the latest update with no battery drain or SOD issues, I don't think I'm going to send it back anymore, I've grown to like this bad boy.
Its not really as bad compared to what I've read hear about some others. They have major Issues. I just don't want something to happen down the road that gives me all the lockups and random reboots that some others are having.
So you got a laugh on me, glad that I could make you smile man. You didn't spill your coffee or anything did you? j/k man, I come in peace for real. I'm just new to this tablet and all I seem to hear is bad news.
The only thing wrong with mine is problems I have I stated, not a very good reception and slight light bleed, but its not to bad at least the light bleed, you don't even notice it unless the tablet is all the way black and light is up above 60-70%. I guess I can deal with the reception. I still get 2 bars but I forget what I get upstairs on WiFi Analyzer, I know its like 20-25 less db than my phone, the Prime will drop down 20-25 db and come back up every couple minutes. Don't know why the Prime does this. I will have to search the forums about that.
I don't believe everything I read I guess I should have made my post more clear. I was just asking a question in a Question thread, isn't that what the this forum is for?
But peace, man for real though the questions I asked about was because I had no Idea and it seemed like I was going to have all these issues that others were reporting because of my weak WiFi and no GPS. I thought that was a sign of a bad Prime. I don't even really see me using the GPS anyways and if I did I could just tether my phone or use my phone, It has a big enough screen at 4.5". I just got this thing and I"m used to a strong connection from all my devices - Galaxy Tab, Touchpad, Viewsonic GTablet, 2 Nooks, and phone.
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Fair enough. You explained your situation well. If you think you may have a wifi range issue confirm it with wifi analyzer. Don't go by bars on prime wifi, not a good indicator. There are plenty out there that get strong connections. If you think its not working right, just exchange it. Or you could try forgetting your network, then rebooting and see if that fixes it. All wifi devices will vary but the prime should be on par with your other devices. Mines is on par with my Ipad and Atrix 4g.
What firmware are you on? If not on the latest update, get on it. Plus we have another update coming early next week.
Also if it has bad light bleed, in your opinion, then just exchange it also. Don't settle for it. You can just exchange it and get a fully capable device.
I won't lie... I was eager upon opening this thread, only to be greeted by this disappointing amount of ranting found within.
I considered sifting for questions... but then decided to make a sandwich instead.
Sent from the last remaining Prime; Leader of the Autopads.
demandarin said:
So believe into the senseless rumors if you want. Some people are so gullible..lmfao we already have tons of dev. Support n this ship will keep ln moving. Stop believing every single dang thing you hear on the internet..lmao. no proof at all to suggest Prime being discontinued. If anything. Production on it has been amped up.
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I will agree that the prime isn't "dead", but I will say ASUCKS has screwed this one so bad that there is no way production will continue as long as it was intended. I highly doubt that save a major MAJOR redesign of the tab, we will be seeing stock coming in for more than a ~2 mths past the TF700 series, despite what ASUCKS claims. If, and thats a big IF, the new TF700 or 300 for that matter has rectified our wifi/bluetooth/GPS problems, then production on the 201s will halt. Right now, as we speak, ASUCKS is trying to figure out how the hell they are going to weather the storm that is the blowup of the prime in their face. There's not a single techy I know that isn't aware of these issues, and most average consumers get their recommendations from us.
I would also venture to say that production has dropped, not to be argumentative demandarin, but the fact that stores can't get stock and RMAs are taking forever isn't because people are buying the hell out of these things, but because of the incredibly high return rate. Its because they know they have a serious design flaw that really can't be fixed baring admitting they originally lied when they said "we don't have any issues, we don't know what you all are talking about". And they certainly cannot admit that now with the pending lawsuit. This has been proven by huge retailers like Clove, Staples, and even AMAZON refusing to sell the damn thing due to high return rates. Honestly, when was the last time a retailer refused to sell a product before the manufacturer recalled it? So they have to weather the storm and hope that enough face can be saved and the TF 700/300 doesn't flop. They definitely lost alot of customers though, ALOT of people aren't happy, including my 2 classmates who got BC serials from bestbuy. On a side note, Staples has taken an official stance it seems to stop selling again despite the C1 reiteration they "promised" me would fix all my problems. Guess I have to return it for cash/giftcard this time around.
I've been an early adopter all my life. I am that asshole who waits in line at best buy to get the XBOX on opening night, and picked up the SGN on launch day. I used to have great faith in asus, loved them and their products, this was a naaaaasty flop. I'll be holding out until we get our new MWC announcements and see what kind of functionality the other manufacturers can bring. It's going to be really hard for me to be an early adopter of ASUcks again though.
Also I get the whole T700 premium tablet arguement, I dont want the high res display either, those pixels dont matter on a 10" screen and it'll do nothing but eat my battery/performance for $100, but imo working wifi at the hospital, which is mainly where I'll use it, is more important to me, and well worth $100 for a solid build that acer is likely to lack and working wifi/geolocation/bluetooth.
Honestly though if you can get a working prime that satisfies your needs, I'll be the first to say keep it. The device is unparalleled when working properly. Unfortunately I cannot justify paying ~500 for a tablet that won't give me continuous wifi in my hospital setting where walls are abundant, and I cant bluetooth my Breaking Bad audio to ignore vampire gayness. *high five demandarin*
sry, that was long, back to psych final studyin =\