My phone is F&^%ed.
Its completely missing the efs folder. Its empty. (Yes its been rooted and files unhidden). There is nothing there.
I was to return it to warranty state and send it back to samsung.
How can I do this so the warranty isn't void?
Are there any particular files I need to remove? Won't there be logs and they can see what's been going on with the phone?
I've got copies if the stock rom and supposedly the stock kernal.
When I do *#1234# I get
PDA: 19100TDUFK4
PHONE: unknown
CSC: Unknown
Build info Weds June 29 17:28:38 KST 2011
Info phone info the kernal version is 2.6.35.7 19100ZSKF4-CL280225 [email protected]#22
I'm sure the Kernal used to say DELL.
Anyone know where to go next?
Get firmware for your country/carrier here, if you can't find it/if link is dead/if it isn't listed, do a search on here for Checkfus & you'll be able to download the latest firmware for your phone/carrier/country that you'd normally get via Kies.
Flash firmware in Odin, do a factory reset/make sure there are no apps left on the phone that could tip off whomever fixes it that you've been messing with it, jig it to reset the flash counter (if the jig doesn't work, flash the old bootloader from here in the PDA or Bootloader section of Odin, then the jig should work).
Getting warranty service after you've run non-stock firmware on the phone is never 100% certain after you've voided the warranty by doing same. But if you do the above, you will probably (not definitely) get warranty service.
If you're after 100% chance of warranty service, don't mess with your phone in the first place.
Done.
Return to your telco/Samsung.
Thanks!
The only reason I ever rooted the phone is because they refused to fix it under warranty due to a cracked screen.
After unlocking my phone with the code that 3 gave me, it stopped working. (No imei)
I send it back to be fixed and as there was a minor crack in the screen they wanted that fixed first.
So I did some research and realised what the problem was.
Apparently its common for a phone unlock to damage the efs.
And that's when I discovered rooting Never heard of it before. So it was not me mucking around with the phone that damaged the efs folder.
It took me a few weeks to realise that I'm never getting this fixed by myself so I've contacted the TIO about getting it fixed under warranty. From what I understand even Samsung cant repair a damaged efs. So they would probably just replace the phone.
I think its unfair that they want to charge me $250 for a screen that they have no intention of repairing, that I don't even want repaired, and is completely unrelated to the real problem.
I have a question. I've done a factory reset but 2 apps are still there. Superuser and clockwork, why weren't they deleted?
melodye said:
I have a question. I've done a factory reset but 2 apps are still there. Superuser and clockwork, why weren't they deleted?
Click to expand...
Click to collapse
Why would they be deleted if they are part of the firmware on the phone .
Follow the instructions flash stock rom to remove root .
jje
JJEgan said:
Why would they be deleted if they are part of the firmware on the phone .
Follow the instructions flash stock rom to remove root .
jje
Click to expand...
Click to collapse
LOL I don't know. I have done that. The firmware is original.
melodye said:
LOL I don't know. I have done that. The firmware is original.
Click to expand...
Click to collapse
Firmware cannot be original if you have rooted or installed root and cwm .
Factory reset = a restore of the firmware last flashed on the phone .
jje
JJEgan said:
Firmware cannot be original if you have rooted or installed root and cwm .
Factory reset = a restore of the firmware last flashed on the phone .
jje
Click to expand...
Click to collapse
Ok its stock. Its supposedly the stock rom that came with the phone. I didn't know that superuser came with the stock rom.
Related
I've bought a S2 & ma cousin used it a week ...In between , he rooted it & installed Criskelo ROM in it , When i got it back i found that its 'WIFI' frequently Drops off! I tried changing many roms myself , but no change! it keeps on dropping off!
As the phone is under warranty , i would like to give it for repair , But i think i need to UNROOT it first or the warranty would get void...
So someone please suggest me the right method to UNROOT it & the official firmware along with it as i cannot find any backup
So please consider my request & help me !
Thanks
shaliq said:
I've bought a S2 & ma cousin used it a week ...In between , he rooted it & installed Criskelo ROM in it , When i got it back i found that its 'WIFI' frequently Drops off! I tried changing many roms myself , but no change! it keeps on dropping off!
As the phone is under warranty , i would like to give it for repair , But i think i need to UNROOT it first or the warranty would get void...
So someone please suggest me the right method to UNROOT it & the official firmware along with it as i cannot find any backup
So please consider my request & help me !
Thanks
Click to expand...
Click to collapse
You don't need to unroot it - rooting does not void the warranty. Putting a custom ROM on it, however, does. You need to flash back a stock ROM. Both branded and unbranded versions can be found in the xda bookmarks page in my signature. The threads also have very clear instructions on how to flash them.
The wifi issue may well be solved by flashing a stock ROM, so don't send it back till you've tried that and checked it again.
Good luck
If you want, I can provide you a stock recovery package, which will put the phone on the complete stock
The package is GB 2.3.4 based on XXKH3 and multi-CSC OXAKH3. It includes a .PIT file, CODE.tar, PHONE .tar, MODEM .tar. But if you do return the phone, you'll need to change the CSC which is set to default to KOR. You'll want to change to XEU.
Archer said:
You don't need to unroot it - rooting does not void the warranty.
I was sure that the letter sent out by Samsung mentioned rooting as voiding warranty .Speifically instructed techs to look for apps that required root .
jje
Click to expand...
Click to collapse
JJEgan said:
I was sure that the letter sent out by Samsung mentioned rooting as voiding warranty .Speifically instructed techs to look for apps that required root .
jje
Click to expand...
Click to collapse
I didn't know that (obviously, from my comment), but I don't see how they can justify it since you're not doing anything to the phone other than "installing" something on it. I guess they could argue that rooting allows you to perform commands that you otherwise couldn't perform, and they could damage the phone, but than a factory reset would cure it.
Not sure they could get away with that if pressed, but who knows. It's still worth the "unroot" if that's what they say.
Might they also look at the custom kernel count? In which case you will need a usb jigg.
Thanks everyone...lemme install a stock rom & try giving it at service center
Hello,
i haven't rooted pohone, everything is on the stock firmware, but yesterday my SGS2 lost signal. Now is there still no service icon, imei is blank, baseband unknown.
Stock firmware version are:
pda: I9100xxki4
phone: unknown (was I9100xxki4)
csc: I9100XAKI4
I found, it is efs directory problem, but i have not root, so i can't access it.
It is possible to repair it myself? If yes, which stock room i have to choose to fit best for my phone? I tried through samsung kies software, but it couldn't detect my phone (still connecting).
Thanks
Sounds like messed efs folder but I can just think how in hell that hapened. But you haven't backup of that. Pretty much you can just take it to samsung retail seller or someone who can do JTAG repairs
Sent from my sgs2 running cm9 using xda app
last things i done was: installed osmos hd (game, it wants only internet permission), and send few sms ... after few minutes i saw that the singal was out
If you haven't messed with/flashed anything on your phone & this is happening with stock firmware, take it back to have it repaired/replaced.
If you haven't been mucking around with it, you shouldn't have any dramas with warranty service. If you do go down the path of rooting the phone/trying to fix it yourself, you may well bork it so badly you need to return it anyway & you may end up with a lesser or no chance of getting warranty service.
If it were me, I wouldn't risk it.
Some report fix with KTool.
http://www.appbrain.com/app/ktool/net.hellcat.droiddev.ktool
Others have fixed by flashing a stock rom .
jje
but which one? i didn't find any of them, which are coresponding with mine version numbers (from the 1. post)
frees11 said:
but which one? i didn't find any of them, which are coresponding with mine version numbers (from the 1. post)
Click to expand...
Click to collapse
If you cannot work that out take the phone to a service centre .
jje
Right, my dad has a GS2 and it is crashing a few times a week, before trying a warranty claim we want to try sort it ourself. So we're going to try flash/update it.
Current phone info:
Android vers 2.3.3
Baseband 19100XXKDA
PDA i9100XWKD6
PHONE i9100XXKDA
CSC i9100CPWKD1
KERNAL [email protected]#2
KIES says no updates and tbh I think CPW have abandoned it and it will never see an update.
Anyway will flashing an official firmware with Odin kill the warranty? Will it add to the counter?
As there is no other firmware out for the CPW model, I'm thinking of going for
I9100XWKJ1 O2 UK
as that's the network it's on anyway so will have the settings and O2 barely brand their firmware anyway.
Will change it from CPW to O2 UK affect the warranty? This is essentially changing the product ID so it won't match the serial/IMEI if Samsung check?
It's my dad's phone so he doesn't care about cutting edge or rooting, all he wants is stability and to preserver the warranty. Both these things are very important. I can handle the flashing etc, just not sure about the versions.
Thanks.
Best advice I can give you is, if you've never run custom firmware on it & have only been running stock, don't try and 'fix it yourselves'. Send it in for warranty service.
If you flash any firmware in Odin it will add to the flash counter, so you'll need a jig to reset if you ever send it in for warranty service. Some people report having their phones repaired under warranty regardless of whether they've reset the counter or not, and many report they've been made to pay. Obviously you're taking a risk if you don't reset it first.
That depends on whether CPW do their own repairs, have a 3rd party do them to their standards/with their rules or whether they pass them on to Samsung/a Samsung repairer to fix them. You're only going to know this if you ask CPW I imagine (unless someone who has put a warranty claim in with CPW in similar situation to you replies to this thread).
Now to firmware versions. I've had a look with Checkfus (PC version), this enables you to find/download the latest firmware for your phone/carrier/country that you'd normally get from Kies. It's telling me the latest available firmware for CPW is: 9100XWKI4/I9100CPWKH1/I9100XXKI1/I9100XWKI4 from 16/9/2011, which is obviously different to your current firmware. I'd be very surprised if this isn't later than your firmware as well.
As this is an official firmware update, I'd be very surprised if you sent a phone back with this firmware flashed (and nothing else like rooting, etc done to the phone) & your warranty service got knocked back on the basis of the firmware on the phone.
Obviously there's a very small risk of bricking your phone everytime you use Odin, but if you follow the process & your PC doesn't crap itself halfway thru or something, you should be fine ;-)
Sooo...Find/download the PC version of Checkfus (search for it on here/Google), you should be able to get the firmware I mentioned above.
Thanks, so even flashing an official firmware with Odin adds to the counter? Damn.
I can just see CPW leaving it stuck on 2.3.3 forever even when ICS is out. Annoying.
Thanks for the reply. Will have a look into Checkfus now.
FYI They will put the lastest for your handset best use a CFW which has a service center or just take it into any Sammy service center outlet..
Cheers will get him to take it in instead then. Is it worth trying a factory reset?
If it was my phone I'd be running a custom rom, but he won't lol.
Anyway whilst this problem will solve the crashing problem (hopefully). It still won't solve no ICS ever (most likely).
Yeah just spoke to him, we're not taking it in. When his Desire HD broke, he didn't have it for 3 months, and it was send off by CPW 5 times and came back with a different fault every time, reboot loop, no service etc. And it took an email to the CEO of CPW to get them to accept it was useless and give him the GS2 instead. We're just going to try a factory reset and complain about the lack of updates for a supposably generic unbranded phone.
PS: Backup your data and remove memory card before handing fone it for checks..
Sorry just updated the above.
Yeah just spoke to him, we're not taking it in. When his Desire HD broke, he didn't have it for 3 months, and it was send off by CPW 5 times and came back with a different fault every time, reboot loop, no service, black battery covers on a brown phone etc. Each time we got it back it was sent off again within a day And it took an email to the CEO of CPW to get them to accept it was useless and give him the GS2 instead. We're just going to try a factory reset and complain about the lack of updates for a supposably generic unbranded phone.
theronkinator said:
Thanks, so even flashing an official firmware with Odin adds to the counter? Damn.
I can just see CPW leaving it stuck on 2.3.3 forever even when ICS is out. Annoying.
Thanks for the reply. Will have a look into Checkfus now.
Click to expand...
Click to collapse
the counter does not go up if you flash only firmware from ODIN.
on a custom kernel will trigger custom binary count to rise.
official is official. period.
A friends got a CPW GS2 on 2.3.4 so I'm going to do it myself I think.
Right I used CheckFus and get:
GT-I9100_CPW_1_20110916085339.zip
This extracts to:
I9100XWKI4_I9100CPWKH1_I9100XXKI1_HOME.tar.md5
SS_DL.dll
What I do with this in Odin as all the guides have multiple files?
Not going to do it yet anyway, going to wait for ICS and see how that goes in a few weeks. Would just like to know.
Thanks.
*edit* Ok, I think I just put the .tar.md5 in the PDA box, what is the .dll for though?
theronkinator said:
A friends got a CPW GS2 on 2.3.4 so I'm going to do it myself I think.
Right I used CheckFus and get:
GT-I9100_CPW_1_20110916085339.zip
This extracts to:
I9100XWKI4_I9100CPWKH1_I9100XXKI1_HOME.tar.md5
SS_DL.dll
What I do with this in Odin as all the guides have multiple files?
Not going to do it yet anyway, going to wait for ICS and see how that goes in a few weeks. Would just like to know.
Thanks.
*edit* Ok, I think I just put the .tar.md5 in the PDA box, what is the .dll for though?
Click to expand...
Click to collapse
No idea. You don't need it though. Just do as you say, i.e flash through Odin with the .tar.md5 file in PDA. If you have problems booting afterwards then restart in recovery and do a factory wipe/reset.
Ok, I have 2 problems,
1- Wifi Problems starting yesterday, It get stuck on -getting ip address--, now I can only connect with an Static IP Adress, and yeah i've tried on another routhers
2.- Can't get any adb shell command to work, all i get is
#chmod:not found
#ls:not found
Any way I know there are several post about my first problem, and some about my second one, but I think my background history could help
This is how i broke my phone (I think...) this past week
-I got my phone last week (I9100 Galaxy S II locked with Telcel Mexico).
-First I rooted with superonclick since I wanted to install Titanium backup, all good
-Then I wanted to unlock my phone, so I order a code, but they couldn't found one for me, so i came to the dark side.
-So I found de unlock by nv_data.bin by Odia, but the app didn't work(I still have my original nv_data.bin but coz problem 2 can't put it back in), then following other comments I tried Unlock Galaxy S by Helroz, didn't work.
-Then and this may be the problem, i uninstall busybox and galaxy S(yeah i use the restore option on the app before uninstall.
Any ideas of what to do would be much appreciated.
Factory reset
Or flash stock rom .
jje
Sent from my GT-I9100 using xda premium
JJEgan said:
Factory reset
Or flash stock rom .
jje
Sent from my GT-I9100 using xda premium
Click to expand...
Click to collapse
did it work for you cavaliere?
if your system is not running like you want go into recovery, wipe cache and dalvic cache => Flash via odin the new original Firmware, boot your device.
Then flash a kernel => cf root
go into recovery, wipe cache and dalvic cache and go into advanced => fixing permissions, and reboot
now it should work
factory reset
I tried the factory reset from the stock recovery mode, but didn't worked, I now can't root with superoneclick, it has the same problem, doesn't found any shell code.
I think i'll try to flash stock rom with odin, but yesterday Multiupload was down and couldn't get the roms
You haven't broke anything you just messed it
mod rom
do you think that if i'll try a mod rom could help? if so, what rom do you like?
you need a stock rom ill recommend you get them from this post
http://forum.xda-developers.com/showthread.php?t=1075278
get the KK5 version and after that flash a custom kernel so you have root
you can get the kernel from here, http://forum.xda-developers.com/showthread.php?t=1103399
pm if you need anything else amigo
First mark *#06# to make sure your IMEI number is still the same after messing around with nv-data files.If I where you after whats happened I wouldnt be to upset about paying to unlock it for saftey reasons.Then if its O.k. Id root with a CF-Root kernel which are always the safest to use as far as Im concerned.
http://forum.xda-developers.com/showthread.php?t=1103399
Once rooted make a backup of your EFS folder to make sure you dont screw-up your IMEI in the future and can get it back.Download "Release.zip"
http://forum.xda-developers.com/showthread.php?t=1308546
After that your choice of firmware and/or custom ROM.
the right rom
cooza said:
First mark *#06# to make sure your IMEI number is still the same after messing around with nv-data files.Then if its O.k. Id root with a CF-Root kernel which are always the safest to use as far as Im concerned.
http://forum.xda-developers.com/showthread.php?t=1103399
Once rooted make a backup of your EFS folder to make sure you dont screw-up your IMEI in the future and can get it back.Download "Release.zip"
http://forum.xda-developers.com/showthread.php?t=1308546
After that your choice of firmware and/or custom ROM.
Click to expand...
Click to collapse
the IMEI is the same, so I gess is good, but I'm a little confuse with all the Firmwares, and want to make sure i get the right one.
Keis tells me: PDA:KK1 / Phone:KK1 / CSC: KK1
*#1234#: PDA: UMKE1 / PHONE UHKD8 / CSC TCEKE1
RorixRebel said:
you need a stock rom ill recommend you get them from this post
http://forum.xda-developers.com/showthread.php?t=1075278
get the KK5 version and after that flash a custom kernel so you have root
you can get the kernel from here, http://forum.xda-developers.com/showthread.php?t=1103399
pm if you need anything else amigo
Click to expand...
Click to collapse
guess you should know my friend, but just to be sure, did you mean this:
XWKK5
Android 2.3.6
This package has: PDA: XWKK5| Modem/phone: XXKI3| CSC: XEUKH2
Download: http://www.multiupload.com/7FKGH0Y68X
XWKK5 Stock Kernel: http://www.multiupload.com/HK8G4YGXWJ
Password: [email protected]
KK5 is good and if you want it download it from here as multiloader doesnt work anymore,
http://hotfile.com/dl/146318866/aa937b4/I9100XWKK5_I9100OXXKJ3.zip.html
PASSWORD:samfirmware.com
Root with this CF_Root kernel,
http://download.chainfire.eu/54/CF-Root/SGS2/CF-Root-SGS2_XW_OXA_KK5-v5.0-CWM5.zip
I have read here on XDA that you shouldnt flash a phone if its not unlocked.Please be careful and unlock your phone first to make sure.
Keep in mind that your CSC will now change as its not a firmware for your country so you will need to flash a custom ROM which has a multi-CSC pack built-in.
Thanks for the mirror
cooza said:
I have read here on XDA that you shouldnt flash a phone if its not unlocked.Please be careful and unlock your phone first to make sure.
Keep in mind that your CSC will now change as its not a firmware for your country so you will need to flash a custom ROM which has a multi-CSC pack built-in.
Click to expand...
Click to collapse
Thanks for the Mirror on the KK5, but now i'm a little scared since I can't unlock my phone, as i said I tried Odia and Helroz method, and tried with gsmliberty.net and mobifreedom.net, this last one gave me a code for an Atrix, fortunately they gave me a refound.
Now my last option is an obscure method by dertys_ at the end of Odias thread that's seams to be working. Maybe I could wait a couple of days for the stock ICS update and see how it goes.
WI-FI seams to be fine
Thanks again to cooza and RorixRebel for the help.
Just wanted to tell you(maybe this could help to someone else) that I rooted with CF-root get busybox back, so i get my original nv_data.bin back and seams that wi-fi is ok, at least at home, I'll try some other routers tomorrow but I'm really happy
Kies will still work if you are rooted so you will get the update.With the original nv-data maybe you can unlock it now.Why dont you try this.Chainfire is the guy who made the root kernel you used so maybe you could use this to unlock.
https://market.android.com/details?...sImV1LmNoYWluZmlyZS5zZ3Myc2ltdW5sb2NrY29kZSJd
This ones a bit more tricky
https://market.android.com/details?...sMSwyLDEsImNvbS5oZWxyb3ouZ2FsYXh5c3VubG9jayJd
Alredy tried
cooza said:
Kies will still work if you are rooted so you will get the update.With the original nv-data maybe you can unlock it now.Why dont you try this.Chainfire is the guy who made the root kernel you used so maybe you could use this to unlock.
https://market.android.com/details?...sImV1LmNoYWluZmlyZS5zZ3Myc2ltdW5sb2NrY29kZSJd
This ones a bit more tricky
https://market.android.com/details?...sMSwyLDEsImNvbS5oZWxyb3ouZ2FsYXh5c3VubG9jayJd
Click to expand...
Click to collapse
I tried both again but same outcome, first one doesn't give code, second, says it unlocked but my other sim it just doesn't work, only Emergency calls
cavaliere06 said:
I tried both again but same outcome, first one doesn't give code, second, says it unlocked but my other sim it just doesn't work, only Emergency calls
Click to expand...
Click to collapse
I read that the helroz has a second step to it but the guy didnt explain what it was and he said that it worked.Dont know what he did though but he said the same thing happened to him at first.
Hello,
I'm going to send my Galaxy S2 in for repairs but I need to un-root it first.
I'm searching for the official Vodafone Australia kernel DUKJ1
http://forum.xda-developers.com/showthread.php?t=1113928
The kernel is there but because multiupload is down I cannot download it. I have tried Check Fus downloader but it does not have DUKJ1. Is there any other way I can get the kernel?
Also do I even need to un-root it as I have used the usb jig to reset the binary counter?
Um, actually, Checkfus does have KJ1 for Voda AU. This is the most recent firmware available for Voda AU via Kies (I just checked this with my own copy of Checkfus).
Download the entire rom and extract the kernel zImage.
If you leave a rooted kernel on it & whomever repairs the phone notices this, there's a fair chance your warranty will be deemed to have been voided. Frankly, you might as well flash the entire KJ1 rom package from Checkfus (for all whomever repairs it knows, you probably updated OTA via Kies), then do a factory reset then double check to make sure there's no trace of any apps that required root left on the phone.
Then jig it again just to be doubly sure.
Then done. Send it in for warranty service.
MistahBungle said:
Um, actually, Checkfus does have KJ1 for Voda AU. This is the most recent firmware available for Voda AU via Kies (I just checked this with my own copy of Checkfus).
Download the entire rom and extract the kernel zImage.
If you leave a rooted kernel on it & whomever repairs the phone notices this, there's a fair chance your warranty will be deemed to have been voided. Frankly, you might as well flash the entire KJ1 rom package from Checkfus (for all whomever repairs it knows, you probably updated OTA via Kies), then do a factory reset then double check to make sure there's no trace of any apps that required root left on the phone.
Then jig it again just to be doubly sure.
Then done. Send it in for warranty service.
Click to expand...
Click to collapse
What version of Checkfus do you have as I can't find it. I select Android then GT-1900T but KJ1 is nowhere to be seen?
Thanks.
2.1. Android/I9100T/Australia (Vodafone). Tells you original firmware was KF2, then hit check firmware. Tells you KJ1 is latest released on 8/11/2011.
Are you sure you're using the PC version & not the phone app ?
Eye_Blake said:
What version of Checkfus do you have as I can't find it. I select Android then GT-1900T but KJ1 is nowhere to be seen?
Thanks.
Click to expand...
Click to collapse
I got it working, thanks alot.
To re jig it I flashed the old bootloader, should I re flash the new bootloader or leave the old one?
No worries
Unless you have a specific reason for flashing the new bootloader (I.E. something not working without it), leave it. The less you mess around with bootloaders the better.
Eye_Blake said:
I got it working, thanks alot.
To re jig it I flashed the old bootloader, should I re flash the new bootloader or leave the old one?
Click to expand...
Click to collapse
The reasons I planned on sending the phone in for repair/replacement were that is would turn on and off by itself sometimes, would open voice talk by itself almost constantly and would make the charging 'beep' noise when not plugged in.
Since unrooting none of these problems have happened again, should I still send it in for repair/replacement? Why would unrooting fix these problems?
Hard to say. Was the phone just rooted, or were you running a custom rom ? If the latter it may have been something in the rom causing the issues.
Up to you. Maybe run it for a week or two (or whatever) & see how it goes. You've unrooted it, you can jig it if you haven't already & send it in for warranty service whenever you like.
Obviously jigging it & going back to stock is never a guarantee of warranty service (given you've voided the warranty by rooting it in the first place), but most people who have done this have been fine so far as warranty service is concerned. I have seen a few exceptions over the past few months on here, but it's hard to say whether those people followed all the steps before sending it in or not.
That would be a good idea!
MistahBungle said:
Hard to say. Was the phone just rooted, or were you running a custom rom ? If the latter it may have been something in the rom causing the issues.
Up to you. Maybe run it for a week or two (or whatever) & see how it goes. You've unrooted it, you can jig it if you haven't already & send it in for warranty service whenever you like.
Obviously jigging it & going back to stock is never a guarantee of warranty service (given you've voided the warranty by rooting it in the first place), but most people who have done this have been fine so far as warranty service is concerned. I have seen a few exceptions over the past few months on here, but it's hard to say whether those people followed all the steps before sending it in or not.
Click to expand...
Click to collapse
It was just rooted. Yeah that's a good idea, I'll see if it plays up in the next week, thanks!
Do you think they will replace it or just repair it?
No idea. That's entirely up to them. But unlikely to replace outside the first few weeks unless the phone was unfixable if previous experiences on here are anything to go by.
Eye_Blake said:
It was just rooted. Yeah that's a good idea, I'll see if it plays up in the next week, thanks!
Do you think they will replace it or just repair it?
Click to expand...
Click to collapse
MistahBungle said:
Hard to say. Was the phone just rooted, or were you running a custom rom ? If the latter it may have been something in the rom causing the issues.
Up to you. Maybe run it for a week or two (or whatever) & see how it goes. You've unrooted it, you can jig it if you haven't already & send it in for warranty service whenever you like.
Obviously jigging it & going back to stock is never a guarantee of warranty service (given you've voided the warranty by rooting it in the first place), but most people who have done this have been fine so far as warranty service is concerned. I have seen a few exceptions over the past few months on here, but it's hard to say whether those people followed all the steps before sending it in or not.
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Any proper guide to be done before send to repair?.. i've just sent my phone to service today. Battery temperature warning problem. Re-flash stock rom with stock kernel. Everything goes back like factory settings
Just the usual steps I.E. flash stock firmware, do a wipe/factory reset, use jig to reset the flash counter, double check that the reset worked & there are no traces of old apps on the phone which required root that could tip off whomever fixes the phone that you'd rooted it. Some say you should first (while the phone is still rooted) go into CWRecovery and format cache, data, system, & sd card. Then flash stock firmware and then use the jig. Depends on how paranoid you are I guess.
As I said to the previous poster, there are no guarantees of warranty service after you root or flash non-stock firmware on your phone (you shouldn't expect same), however if you follow these steps you should get warranty service. But there are always exceptions.
whose_ni said:
Any proper guide to be done before send to repair?.. i've just sent my phone to service today. Battery temperature warning problem. Re-flash stock rom with stock kernel. Everything goes back like factory settings
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MistahBungle said:
Just the usual steps I.E. flash stock firmware, do a wipe/factory reset, use jig to reset the flash counter, double check that the reset worked & there are no traces of old apps on the phone which required root that could tip off whomever fixes the phone that you'd rooted it. Some say you should first (while the phone is still rooted) go into CWRecovery and format cache, data, system, & sd card. Then flash stock firmware and then use the jig. Depends on how paranoid you are I guess.
As I said to the previous poster, there are no guarantees of warranty service after you root or flash non-stock firmware on your phone (you shouldn't expect same), however if you follow these steps you should get warranty service. But there are always exceptions.
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Lucky for me. My phone just back from service and they replace broken parts. ..i didn't jig to reset the counter..
Yep. You were lucky.
whose_ni said:
Lucky for me. My phone just back from service and they replace broken parts. ..i didn't jig to reset the counter..
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