3G signal gone! - Motorola Photon 4G

so I went to Vegas for the weekend. Trip was great except for the fact that I somehow lost my 3g signal. When I have 4g, everything is rocking, but in some parts of Vegas, 4g is weak. I'm now on my way to NY, in ATL airport, still no 3g. I failed to mention, my wife has a photon which has had 3g both in Vegas and now in ATL. Went into mobile networks and tried automatic, sprint only and any cdma. Any help would be .
Sent from my MB855 using xda premium

Try menu>settings>about phone>system updates and update your profile and PRL. Then give it a reboot once both are updated.

Profile update failed.
Error code network error.
That's what I get when I try to update the profile. The 4g signal disappears, all I see are the bars. Then the Refresh 4g symbol appears, connects than I receive the above error. Similar error with update prl. I tried to update prl in Vegas and rebooted using quickboot, but to no avail. Prl is 51084. latest stock, rooted.
edit: "the prl update meet error
NETWORK_ERROR"
Sent from my MB855 using xda premium

You may have to SBF it to work again, not ideal in your situation but it's what will work.
MoPhoACTV Initiative

nyckid211 said:
Profile update failed.
Error code network error.
That's what I get when I try to update the profile. The 4g signal disappears, all I see are the bars. Then the Refresh 4g symbol appears, connects than I receive the above error. Similar error with update prl. I tried to update prl in Vegas and rebooted using quickboot, but to no avail. Prl is 51084. latest stock, rooted.
edit: "the prl update meet error
NETWORK_ERROR"
Sent from my MB855 using xda premium
Click to expand...
Click to collapse
Looking at those errors the first thing that pops to mind is your nvram might be messed up. As was suggested, a SBF is a good place to start.

Thanks shore the help guys. SBF food the trick. When I turn off 4g, the 3g icon pops up.Then again, it could be because I'm back in NY. Either way, thanks for the thoughtful suggestions!
Sent from my MB855 using xda premium

Related

EVO 3d prl update

I switched back to my 2.3.3 stock back up trying to find a fix for poor data speeds . Did a prl update went from 20281( I think LOL) to 50580. The problem is the sprint zone diagnosis app shows 1xRTT and a new prl update to 60681 but it won't let me update to it. Here's screenies
I will upload the other in a sec... It won't let me upload the other screen shot
WARNING - WARNING -WARNING .. UPDATING TO THE LATEST PRL HAS LEFT ME AND OTHERS WITHOUT 3G STUCK WITH ONLY 1X DATA SPEEDS . SO UPDATE AT YOUR OWN RISK AND DONT BLAME ME, BLAME SPRINT OR VERIZION OR THE NEW HBOOT I DONT CARE JUST DONT BLAME ME!!!
sent from my ps3
After seeing this post, I.updated my prl, and it too gave me the 50580....i.was on 21081 before updating...
can someone post that .prl?
I updated mine and it stayed the same at 21081.
So how is your data now? How many bars before and now with prl.
EVO 3D w/ perm root, TWRP, 2.3.4 Update still on Viper Rom RC1.3
CPU 1836MHz burnin up the comp
OTA Upgrade using http://forum.xda-developers.com/showthread.php?p=16766828#post16766828
Boosty1 said:
So how is your data now? How many bars before and now with prl.
Click to expand...
Click to collapse
Seems like mine got a little worse actually, but I'm not at my desk, so it could just be that I'm at a different location in my plant...il do I speed test when I get back to my desk
I know mine seems worse, I am in a area I know I get 3g. Since I did the prl update I am now on 1x in this area wtf??
I am not a data whore either, lol.
Sent from my PG86100 using xda premium
I tested using the speedtest app, which I just used the other day from the same location...after running multiple tests, it seems my 3g speeds actually dropped 100kb and I'm constantly showing 1x (was 3g before updating prl, and yes my theme shows 3g/1x properly)
They were 160kbs before the prl update, now, averaging 60-70...thanks for the notice of prl update op.... LOL
cordell12 said:
I know mine seems worse, I am in a area I know I get 3g. Since I did the prl update I am now on 1x in this area wtf??
Sent from my PG86100 using xda premium
Click to expand...
Click to collapse
I'm seeing the same thing. Haven't seen 3G since the update...Luckily I have 4G and/or WiFi everywhere I go so it won't be a big deal until the next update.
cordell12 said:
I know mine seems worse, I am in a area I know I get 3g. Since I did the prl update I am now on 1x in this area wtf??
Sent from my PG86100 using xda premium
Click to expand...
Click to collapse
Same here, just updated (50580) and now stuck on 1X
Can someone post that new prl so I can update manually?
Is this a attack on root users? I wouldn't put it past them?
Sent from my PG86100 using xda premium
Why don't you guys manually overwrite the prl? If you running a custom ROM you can easily do so. the NOW network is becoming so horrible... It sooner or later will be the SLOW network bahaha.
Sent from my PG86100 using xda premium
ycats said:
Can someone post that new prl so I can update manually?
Click to expand...
Click to collapse
Trust me...you don't want this one
@ ycats
Do you not see we are losing 3g with the new prl?
Sent from my PG86100 using xda premium
CaliBoyPhillip said:
Why don't you guys manually overwrite the prl? If you running a custom ROM you can easily do so. the NOW network is becoming so horrible... It sooner or later will be the SLOW network bahaha.
Sent from my PG86100 using xda premium
Click to expand...
Click to collapse
Can you get me the 21081 prl file?
I'm starting to think sprint is trying to make things worse, not better. The last two times I've taken a prl update it significantly showed my speed.
I've never had very fast speeds w sprint but the speeds have fine b from a crawl earlier this year of around 60 kb to around 600 kb or so. when I had pro 20800 I remember things were pretty decent. Then I took the 20801 update v and it slowed way down for Weeks. Now speeds on 20801 have been pretty decent and I see this thread of an update. So, I figure "I doubt it will slow me down again, right"....WRONG!
I ran two speedtests within a half hour of the update, so I have a baseline. One test was taken just before the update to try to keep the test consistent. I updated the prl and ran two new speedtests. The new speed is 1/10 the old speed. All other factors should be same. Sitting in same location on all tests. All performed within relatively short timespan. Only difference is prl version. See my screenshot..
Sent from my PG86100 using XDA App
Have to keep an eye on this thread. I'm getting a horrible signal lately but at least I'm getting 3g and not 1x (I have a truth telling rom also lol). Not to mention I'm at my Doctors office in Albany NY (the capital of NY) and have one bar.
I know everyone's on the edge of their seat worrying about me but its just a yearly physical. ***cough***
BABABOOEY!
i got the same update 50580 now i live out in the country and used to get almost no signal at my house now after the prl update im getting a constant 2 signal bars..data speeds on the other hand..it still moves like pond water
I just rolled back to PRL 21081, then updated profile and I got my 3G back.
I attached the PRL if anyone needs it.

New PRL Update

I just got a new prl update on my photon 51087 anybody else??
Sent from my Galaxy Nexus using xda premium
I got it too running MIUI. Must have gotten it when I flashed the 2.3.5 leak yesterday.
Sent from my MB855 using Tapatalk 2
Same here...flashed 2.3.5 unlockable version. And notice the new prl
Sent from my MB855 using Tapatalk 2
Yea i never flashed it i just did a nandroid when i got my gnex and did prl update because my gnex got one so i tried the photon too and both had a new prl
Sent from my MB855 using XDA
Just went back to stock this am and got it also. Maybe this means sprint is updating towers? My 3g was great yesterday, now it's back to sh!tty
Sent from the back of a MoPhoKing Unicorn AOKP
Got the update recently too!
Also, quick question about PRL updates... Sprint Zone basically ALWAYS says I have a PRL update and/or Profile update when I go into the "I need help" section. I'm curious as to what this actually does for my (our) service and is it tower specific or Carrier wide...?
Sent from my MB855 using Tapatalk 2
New prl update to 51089
Sent from my MB855 using XDA
Checking it out now!
Sent from my *rooted* Motorola Photon 4G using Tapatalk 2
After running update prl 5 or so times it finally took. Hopefully this will help with the issues I've been having lately. (Delayed texts, dropped calls, data issues) I nearly threw my phone yesterday out of frustration.
Sent from my MB855 using XDA
Shad0wguy said:
After running update prl 5 or so times it finally took. Hopefully this will help with the issues I've been having lately. (Delayed texts, dropped calls, data issues) I nearly threw my phone yesterday out of frustration.
Sent from my MB855 using XDA
Click to expand...
Click to collapse
Ok, that makes me feel a little better because I've tried it a couple times and the second time I let go for about 30 mins with it being stuck on the "Contacting Network" message and nothing! But if it finally took after some tries for you, I'll keep trying!
Sent from my *rooted* Motorola Photon 4G using Tapatalk 2
Jleeblanch said:
Got the update recently too!
Also, quick question about PRL updates... Sprint Zone basically ALWAYS says I have a PRL update and/or Profile update when I go into the "I need help" section. I'm curious as to what this actually does for my (our) service and is it tower specific or Carrier wide...?
Sent from my MB855 using Tapatalk 2
Click to expand...
Click to collapse
Haha don't use sprint zone, its archaic and isn't properly updated, use the about phone tab to check software and carrier versions. But to answers your question, a PRL (Preferred Roaming List) update is carrier wide. When towers are updated or tweaked they roll out a PRL update, normally they do a couple towers and then roll out a update, or else there would be a new PRL update every day! Most PRL updates come from upgrades, like the transition from CDMA to CDMA LTE towers. Even though you prolly won't see much effect from the update in your area, if you ever traveled to a 4g area without the update your phone wouldn't work efficiently, so everyone gets the update. PRL updates also come from tower performance tweaks aswell.
Sent from my MB855 using xda premium
Anyone care to upload this prl file? Id like to have it but don't wanna go back to stock to retrieve it.
Sent from my CM7ed out Mopho
Where is it saved and I'll pull it and post it here
sent from my kick ass MIUIv4 MoPho
xpainkillerx said:
Haha don't use sprint zone, its archaic and isn't properly updated, use the about phone tab to check software and carrier versions. But to answers your question, a PRL (Preferred Roaming List) update is carrier wide. When towers are updated or tweaked they roll out a PRL update, normally they do a couple towers and then roll out a update, or else there would be a new PRL update every day! Most PRL updates come from upgrades, like the transition from CDMA to CDMA LTE towers. Even though you prolly won't see much effect from the update in your area, if you ever traveled to a 4g area without the update your phone wouldn't work efficiently, so everyone gets the update. PRL updates also come from tower performance tweaks aswell.
Sent from my MB855 using xda premium
Click to expand...
Click to collapse
Thanks for the heads up about Sprint Zone and the info about PRL updates. I assumed it had something to do with the network but wasn't exactly sure. I've gotten messages from Sprint recently talking about "A new Network is coming" so that would make sense and I know they've also done some tower upgrades in my area recently.
On another note, is anyone else having issues with doing a PRL update? It has still yet to work and continues to just hang on "Contacting Network" message. When it hangs on that message it totally renders my device useless and I have to power down (or pull the battery).
Sent from my Motorola Photon 4G (on Stock *rooted* OS 2.3.5) using Tapatalk 2
Jleeblanch said:
Thanks for the heads up about Sprint Zone and the info about PRL updates. I assumed it had something to do with the network but wasn't exactly sure. I've gotten messages from Sprint recently talking about "A new Network is coming" so that would make sense and I know they've also done some tower upgrades in my area recently.
On another note, is anyone else having issues with doing a PRL update? It has still yet to work and continues to just hang on "Contacting Network" message. When it hangs on that message it totally renders my device useless and I have to power down (or pull the battery).
Sent from my Motorola Photon 4G (on Stock *rooted* OS 2.3.5) using Tapatalk 2
Click to expand...
Click to collapse
The messages about the new network are pertaining to Network Vision, sprint is merging all their technologies 3G/4GLTE/WiMax(where available) together into a more efficient spectrum and coverage overlap! Its actually quite an impressive system! At least the PowerPoint was lol, hoping that they deliver what they promise!
Sent from my MB855 using xda premium
xpainkillerx said:
The messages about the new network are pertaining to Network Vision, sprint is merging all their technologies 3G/4GLTE/WiMax(where available) together into a more efficient spectrum and coverage overlap! Its actually quite an impressive system! At least the PowerPoint was lol, hoping that they deliver what they promise!
Sent from my MB855 using xda premium
Click to expand...
Click to collapse
I hope they deliver too because it sounds promising. I can't complain too much tho, I get fairly good service most everywhere I go in my area. 4G (WiMax) is pretty limited but I get it where I work and surrounding areas.
Still have yet to have any luck as far as a PRL update goes tho. Oh we'll I guess, I'll try every now and then and if it happens it happens...
Sent from my Mo-Pho 4G (on Stock *rooted* OS 2.3.5) using T-talk 2
I'm using Peetr's excellent 2.3.5 hybrid ROM and the PRL version is 51079. Updating via System Updates does not seem to work on this ROM. Is there any other way to update to the latest PRL on a custom ROM?
sjamie said:
I'm using Peetr's excellent 2.3.5 hybrid ROM and the PRL version is 51079. Updating via System Updates does not seem to work on this ROM. Is there any other way to update to the latest PRL on a custom ROM?
Click to expand...
Click to collapse
No, I'm pretty sure you have to flash stock to update, then flash back to whatever custom ROM you're using.
Easiest way is to have a nandroid of stock, take a nandroid of what you're using, flash the stock, update via "about phone," then restore your custom nandroid.
Sent from my MB855 using XDA
Won't the PRL version used in the custom ROM overwrite whatever version I update to on stock?
sjamie said:
Won't the PRL version used in the custom ROM overwrite whatever version I update to on stock?
Click to expand...
Click to collapse
Nope. The prl isn't part of the rom.
Sent from my MB855 using XDA

No network connection

I apologize as I'm certain this has been asked already. I just got my EVO LTE today. I'm using the Android xda app and I can't find any way to confine a search to a specific forum. When I type in my search, the app searches all forums at CDs!
When I'm away from a wifi signal, and I try to use any app that requires a data connection, I get a no data signal error.
I have tried switching to cdma only, but that does not work. When I check in settings, it also says, "no data connection".
So 1. What's up with that?
Bonus 2. Is there a way to search in the Android xda app and limit it to one forum?
Thanks.
Sent from my EVO using XDA
The answer to 2. Is no theres not. Would be nice though not sure about 1 though, have you tried updating your profile?
Sent from my EVO using xda premium
I've updated my profile and my prl.
Sent from my EVO using XDA
leebo said:
I've updated my profile and my prl.
Sent from my EVO using XDA
Click to expand...
Click to collapse
Have you called sprint? Stupid question but you have mobile data turned on right?
Sent from my EVO using xda premium
I have a co-worker who just got this phone 2 days ago with the same problem. He called the store, told him what was going on and they said bring it back and they gave him a new one. Well it didn't fix the problem. Now they are saying its cuz Sprint is still working on making things work on ICS.. they have also said its because the update hasn't come to make it a working 4G LTE phone yet.. my friend is a EVO fan and is trying to stick it out, he has a 14 day buyers remorse period which he can exchange it for a different phone which he might go to the SGS2 .. any info would be great. Thanks on advance
Sent from my SGH-T989 using Tapatalk 2
Yes, mobile data is on. That's where it says, "no data connection". If you long press, you have the option for cdma only.
I haven't yet called Sprint because I figured this issue must have been posted here and someone had a fix. Also had fear Sprint would not know what the problem was. After the above post, I guess I have a good reason!
Sent from my EVO using XDA
In the "mobile networks" settings try checking the "domestic data" option
Yep, domestic data is also on.
Sent from my EVO using XDA
Bummer...that fixed my wife's
Apparently,a reboot thus morning seems to have fixed it.
Computer 101 I guess!
Sent from my EVO using XDA
I had the same problem and used ##3282# to delete profile and couldn't get it to reconnect. Come to find it is was because i was connected to an airave. I went up the street and updated the profile again and it started working instantly. Haven't had any more problems since.
Same problems here - I kept going into roaming mode with full bars, then out of roaming and zero bars. Couldn't use any mobile data or make calls.
Kept having to update the PRL - like every hour or so. Eventually, updating the PRL stopped fixing the problem. Resetting the phone got the mobile connection working again but it still wigs out after awhile and updating the PRL isn't helping. Only resetting makes it work. Ugh.
I'm on wifi a lot and the wifi radio seems to work like a champ.
Updating the PRL and Profile and then rebooting the phone solved the problem for me.
i am headed to the sprint repair center at lunch for this issue. It will work great as long as I do not turn on the wifi..as soon as it connects to a wifi source it drop the mobile network like it should..but when the wifi goes away it will not reconnect to mobile network..it will say "turning on" then just go to disconnected...sucks. Hope they can either fix it or provide a new one.

[Q] Error code 1233 when updating profile/prl

Last night I decided to try to update my prl through the updater in Sense and I got an error code 1233. Called sprint tech support and spent an hour trying to get it fixed. The tech ended up just sending me a new phone, which a huge buzz kill because I've had hboot 1.12 since the beginning with s-off. Was running toasted-deck from irc, and I don't know if that had anything to do with my phone getting screwed up so I figured I'd ask if anyone else has had this problem? I want to unlock this new phone when I get it too, and I'm really going to miss TD if this is a common problem.
I got the same thing while trying to update my firmware.
Sent from my EVO using Tapatalk 2
malicenfz said:
I got the same thing while trying to update my firmware.
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
OF wouldn't accept a new phone there's a method of fixing it with WiFi and checking HTC updates then rebooting
cm10ed 3VO
I was getting this too. I had to run an errand up to another major city north of where I live. While there, I figured I'd give it a shot again, and it worked there. If you get the opportunity, try running it in a different area from where you tried.
I'm surprised that they are sending you a new phone for this.
Sent from my EVO LTE using xda app
pbedard said:
OF wouldn't accept a new phone there's a method of fixing it with WiFi and checking HTC updates then rebooting
cm10ed 3VO
Click to expand...
Click to collapse
I searched high and low for a fix before I even called Sprint Tech. Any chance you can point me in the right direction? I'll just send them their locked down phone back if I can fix this one.
sslbaron said:
I was getting this too. I had to run an errand up to another major city north of where I live. While there, I figured I'd give it a shot again, and it worked there. If you get the opportunity, try running it in a different area from where you tried.
I'm surprised that they are sending you a new phone for this.
Sent from my EVO LTE using xda app
Click to expand...
Click to collapse
Unfortunately I did try in a few different areas. I live in Cincinnati and go to school in Dayton, but got the same error in both places. I really wonder how this even happened because I never had a problem running AOSP on my OG EVO so I don't think that could be it.
I had this happen on my 3D and when it did work it only connected to Verizon....weird I know and even the tech couldn't believe but I did a data reset on it and never had that problem again.
Sent from my EVO using Tapatalk 2
So I was on stock with goodies and just out of curiosity switched to mean rom to try and activate my phone. The activation went off without a hitch and now my phone is working perfectly again. So pumped.
if u were able to do it before then all of sudden u can't, it must be sprint
Sent from my EVO using xda app-developers app
I get the error code also, im on flex 2.18 I'm gonna try a different rom tomorrow to see if it still does it, another thing that's driving me crazy is when i call my wife's or my brothers phone it rings once then goes to a busy signal i have to force my phone to roam to call them and it only happens when i call one of them and all three phones are on my account
Sent from my EVO using xda premium
josh030181 said:
I get the error code also, im on flex 2.18 I'm gonna try a different rom tomorrow to see if it still does it, another thing that's driving me crazy is when i call my wife's or my brothers phone it rings once then goes to a busy signal i have to force my phone to roam to call them and it only happens when i call one of them and all three phones are on my account
Sent from my EVO using xda premium
Click to expand...
Click to collapse
Are you using Google voice? I've found that GV messes things up like that.
Sent from my EVO using xda app-developers app
mmhama2 said:
Are you using Google voice? I've found that GV messes things up like that.
Sent from my EVO using xda app-developers app
Click to expand...
Click to collapse
OK i flashed to mean rom and now I'm able to update prl and profile without getting the error, as for the busy tone it was gv, i signed out of gv the calls went thru then i signed back in and get the busy signal again, which sucks because that's never happened before till now.
Sent from my EVO using xda premium
I had the same problem a few days ago. I was Running CM10 and switched over to Stock w/ Goodies to update my PRL and Profile so i can take advantage of LA's new LTE network but i kept getting that error. I ended up unrooting and relocking my phone and restored to complete stock after that it updated fine the first time. I doubt being rooted prevents you from updating either the PRL or Profile.
I was getting the same error code at work. I googled the code ansomeone said it was a connection problem. I believe this because I never get a good signal at work. When I got home my prl updated. I'm on meanrom.
Easy Fix
Turn off WiFi and LTE radio (CDMA only) and try it. You should be able to update the PRL and Profile.
As "zAcHcOmA" mentioned, I also gave them a Thanks for it.. I had the same issue with "Error Code 1233".
My problem started when I noticed every incoming call I tried to answer thru the Handset would basically act as if I missed the call. Seems I didn't have an issue answering through Blue Tooth though. Not exactly sure what is causing this. I'll keep an eye on it after updating my PRL & Profile. Anyways, I did the following and was able to update both PRL & Profile..
1. Make sure Wireless is off
2. Set network to by going to Settings - Mobile Data - Network Mode "CDMA only"
3. I was then able to update both PRL & Profile through System Updates and I then rebooted my phone.
I'll now find out if my issue is resolved or if I still have on going issues.

Stuck in roaming..

So I have been stuck in roaming since yesterday. I tried resetting the phone.. Turning off roaming.. Changing network types .. I'm kinda at a loss? I am s-off on the newest radios. Also I updated my prl and profile..
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NissanNick said:
So I have been stuck in roaming since yesterday. I tried resetting the phone.. Turning off roaming.. Changing network types .. I'm kinda at a loss? I am s-off on the newest radios. Also I updated my prl and profile..
Sent from my EVO using xda premium
Click to expand...
Click to collapse
I had the same issue and I fixed it by dialing *#*#4636#*#* and going to phone info then hit menu, select radio band, then sect the pcs. As soon as it says it switched power your phone down!!!!!!

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