Gmail has been freezing and forceclosing on me near constantly for the last week or so. Has anyone else had this issue?
Sent from my Transformer Prime TF201 using Tapatalk
Was having the same issue after OTA.14 . I think it's its caused by a memory problem as it happens either when it was used a long time or had a lot of programs open. Restart seemed to fix it temporally. Maybe the new OTA .15 will fix it.
Sent from my Transformer Prime TF201 using xda premium
.15 did nothing on fixing issue.
Sent from my Transformer Prime TF201 using Tapatalk
irishtexmex said:
Gmail has been freezing and forceclosing on me near constantly for the last week or so. Has anyone else had this issue?
Sent from my Transformer Prime TF201 using Tapatalk
Click to expand...
Click to collapse
I have the same problem.
Have you tried clearing the app cache then rebooting? Always the first step when troubleshooting an app.
Same problem here in ATP WW C1 with OTA .15 before OTA .14 this doesn't happen.
Clearing cache and app data doens't help.
A reboot solves the problem temporaly but if I play a game that need lots of resources like gameloft's games, shadowgun, etc. the gmail app has again this problem.
I also have the same problem with google maps: freezing and closing with or without FC.
Gmail force closes
I can confirm this issue with Gmail. I never had any problems with gmail before the update, now it forcecloses and sometimes I receive a blank white screen for about 15 seconds when first opening.
I was having an issue with gmail freezing and closing. I cleared cache, and app data then did a cold boot. Haven't had a problem with is since.
I have also experienced gmail freezing since ota .15. Restarting the prime helps.
Looking at the log cat when a gmail crash happen i noticed this error:
03-27 07:15:20.740 E/OpenGLRenderer(26566): OpenGLRenderer is out of memory!
sBel said:
Looking at the log cat when a gmail crash happen i noticed this error:
03-27 07:15:20.740 E/OpenGLRenderer(26566): OpenGLRenderer is out of memory!
Click to expand...
Click to collapse
Useful information. That's a good idea; I'll check out my catlog too -- my gmail has been unsuable for quite some time now, and I definitely suspect is a disk I/O or memory issue.
I can't get into my Gmail app any more. It just closes as soon as I click on anything. Really annoying, been this way for months
A temporary workaround is to use Gmail as an exchange mail server, use server name m.google.com and it will do push email.
Sent from my Transformer Prime TF201
sBel said:
Looking at the log cat when a gmail crash happen i noticed this error:
03-27 07:15:20.740 E/OpenGLRenderer(26566): OpenGLRenderer is out of memory!
Click to expand...
Click to collapse
Glad I'm not the only one. I just found this same error after gmail closes. Strange since I appear to have a ton of memory available. Almost seems like the ATP won't use all available resources. I have a lot of stuff running and seem lately to have been getting system reboots from it even.
UPDATE:
Just found this tidbit:
https://groups.google.com/group/android-developers/browse_thread/thread/28c5ffe1588436e?pli=1
http://stackoverflow.com/questions/9412662/how-can-fonts-cause-opengl-out-of-memory-error
This might explain some of my behavior at least, as I'm using a bunch of Simple Text Widgets on my home screens (17 currently across 4 screens). Not word on a fix though. I really like the look so I'm quite bummed.
Also this one:
http://forums.developer.nvidia.com/devforum/discussion/6631/tegra-2-3-ics-driver-memory-leak/p1
I have the exact same issue. This pisses me off big time because it means I need to complete reboot the tablet to solve this. I am running the latest ASUS update as of this date (ICS 4.0.3) for the Transformer Prime.
The following error gets repeated over and over:
[ 06-15 14:56:33.460 563:0x233 D/OpenGLRenderer ]
GL error from OpenGLRenderer: 0x505
[ 06-15 14:56:33.460 563:0x233 E/OpenGLRenderer ]
OpenGLRenderer is out of memory!
Full LogCat:
http://pastebin.com/yEcmhDr2
Now, from what the previous poster shared, it seems we need to reduce the font size on widgets on the home screen. The question remains, how small do they need to be, when I look at my widgets, I don't even see any font I consider "large".
Did anyone solve this issue at all?
My Gmail was fine pretty. 28 update, but after the update it constantly freezes just after opening it. It's actually quite unusable as it is right now.
Related
I am getting this error on my two week old prime 64. I have a 32GB micro SD card, but I get this message irregardless of whether it is installed or not. I have done a hard reset with and without the Micro SD and still get this message.
Any suggestions short of a factory reset and reload everything?
Thanks in advance!
Sent from my Transformer Prime TF201 using Xparent Cyan Tapatalk
when do you get the error? what are you doing when it happens?
It use to be shortly after start-up. Tonight I am getting it more often. It might be because I am running a rescan media app that never completes. It doesn't make a difference if I pull out my microSD card either.
It is probably related to the fact that neither Music or Winamp will see any new songs that I've transferred to the tablet. I've copied these tunes to both internal and external memory.
Sent from my Transformer Prime TF201 using Xparent Cyan Tapatalk
You probably need to disable sync of some google service until you find which one does it, then clear that appsdata. I've only had it with bookmark sync in the stock browser on the OG Transformer but that has a different service name then what you have.
Sent from my Transformer Prime TF201 using Tapatalk
I think I fixed it last night ...
I uninstalled 6 applications, and, after a couple of days will add them back one by one, until it fails again.
The apps were as follows:
Denso
Dolphin Browser HD
SyncLite ML
Veetle
i.TV, and
Google Currents
I will try to remember to post if this fails again....
You might nit have a problem on reinstall if it was, unless you restore data from backup or sth instead of a fresh setup.
Sent from my Transformer Prime TF201 using Tapatalk
dabirds29 said:
I am getting this error on my two week old prime 64. I have a 32GB micro SD card, but I get this message irregardless of whether it is installed or not. I have done a hard reset with and without the Micro SD and still get this message.
Any suggestions short of a factory reset and reload everything?
Thanks in advance!
Sent from my Transformer Prime TF201 using Xparent Cyan Tapatalk
Click to expand...
Click to collapse
You not alone. I see it also. All of that you said to try to get rid of it not neccessary as its not affecting anything really.
dabirds29 said:
It use to be shortly after start-up. Tonight I am getting it more often. It might be because I am running a rescan media app that never completes. It doesn't make a difference if I pull out my microSD card either.
It is probably related to the fact that neither Music or Winamp will see any new songs that I've transferred to the tablet. I've copied these tunes to both internal and external memory.
Sent from my Transformer Prime TF201 using Xparent Cyan Tapatalk
Click to expand...
Click to collapse
SAME here..usually right after a fresh reboot. Seemed to start after last update or ICS update.
dabirds29 said:
I uninstalled 6 applications, and, after a couple of days w. ill add them back one by one, until it fails again.
The apps were as follows:
Denso
Dolphin Browser HD
SyncLite ML
Veetle
i.TV, and
Google Currents
I will try to remember to post if this fails again....
Click to expand...
Click to collapse
I only have 2 you have Google currents and dolphin HD. I been got rid of Google currents because it runs in background too much and is one of biggest battery drainers according to my better battery stats log.
I still have the error message after ggogle currents uninstalled. Now if you say you got it to go away, then that leaves only dolphin HD left for me to get rid of. Since these the only 2 apps you listed as similar and has seemed to get rid of problem after you ubinstalled them.
Ill get rid of dolphin and report back here if it fixes the issue or not. I doubt it would be the browser as its never running in the background. Can't hurt to try though. I have too many browsers anyways..lol
It didn't work. I deleted both dolphin and Google currents n it still occurs. Seems to occur more if you go to gallery or watching a video or stream. I think it's just another bug in ICS like the failed to download album list one. Doesn't seem to effect anything or make anything crash.
i got the same problem. even after today's recent firmware update (02/08): 9.4.2.13
I'm starting to have this problem come up as well.... Unsure if it's affecting anything noticeable or if it's more of an annoyance. I also have google currents installed but it happens sporadically. I noticed this happened shortly after bootup just now.
+1
been happening since the upgrade
This has been happening way before upgrade, as its documented here already. This seems to occur alot if you doing something with gallery or any media players. But sometimes just comes out the blue. It is very annoying. I think its just some sort of background app or process crashing and therefore throws up the error. I wonder if this is linked in anyways to Asus task manager. That widget likes to crash at times or stop working. The error came when ICS was first introduced or the update right before that one.
I fixed this problem by doing this:
Settings -> Apps -> All -> Media Storage
Force stop and clear data.
I get this error constantly
I will try your suggestion when I get home.
I am pretty sure the culprit is Google Currents. Try removing this.
dabirds29 said:
I am pretty sure the culprit is Google Currents. Try removing this.
Click to expand...
Click to collapse
I thought so to. but I've deleted that app over a month ago n still get that annoying message.
---------- Post added at 12:31 PM ---------- Previous post was at 12:24 PM ----------
ObiFredKenobi said:
I fixed this problem by doing this:
Settings -> Apps -> All -> Media Storage
Force stop and clear data.
Click to expand...
Click to collapse
I just tried this. now all of my gallery is empty and won't show anything. even after rebooting. how do I make the gallery pics show back again. or regenerate the thumbnails? refresh isn't working.
edit: nvm mind I got it to show again. but now other b.s. folders showing up in there also that wasn't there before.
ObiFredKenobi said:
I fixed this problem by doing this:
Settings -> Apps -> All -> Media Storage
Force stop and clear data.
Click to expand...
Click to collapse
that worked for me, thanks
Actually it did end up working. This thread reminded me I haven't seen the annoying message since I tried that fix. THANKS!
Logs captured for "android.process.media has stopped"
Using the Android System Info app, I've captured the logs when I saw this error.
I see this error approx 20 seconds after I start my Prime. Usually I see the error twice.
Logs:
03-29 11:49:38.599 I/am_destroy_service(194)[1098725144,com.asus.mygazine/.MyZineRemoteViewsService,1253]
03-29 11:49:47.509 I/gtalkservice(466)8
03-29 11:49:47.509 I/gtalkservice(466)8
03-29 11:49:48.269 I/am_crash(194)[2068,android.process.media,572997,java.lang.OutOfMemoryError,NULL,MediaInserter.java,68]
03-29 11:49:50.469 I/am_proc_died(194)[2068,android.process.media]
03-29 11:49:50.469 I/am_service_crashed_too_much(194)[2,com.android.providers.media/.MediaScannerService,2068]
03-29 11:49:50.469 I/am_destroy_service(194)[1097064536,com.android.providers.media/.MediaScannerService,-1]
03-29 11:49:56.639 I/free_storage_changed(194)27220099072
Hopefully a developer will see this and fix it.
Possible Culprit: Titanium Backup
ssmithri said:
+1
been happening since the upgrade
Click to expand...
Click to collapse
I noticed this almost immediately after flashing a rom and subsiquently restoring Titanium Backup.zip via CWM. Before I ran TB, i had downloaded some apps from Google Play, which means i had to manually log into google first. This must have caused the "Andriod ID" to be set with Google Play, because after downloading apps, I opened TB and the popup message to restore my previous "Android ID" came up, and I clicked to revert to my previous "Android ID". This rebooted my phone and immediatly after booting up, i got this message. I also got the "google play error 921" that prevented me from downloading or updating any apps from Google Play.
To fix this, i just did a factory reset, wiped cache partition and dalvik, then rebooted and started fresh. I logged into Google manully, and downloaded a fresh copy of TB from Google Play. This time when TB asked me if I wanted to revert to the previous "Android ID", I clicked on keep existing. Both issues are gone now, and I am able to download and update all of my apps.
Hopefully this helps some of you. If so, click the "Thanks".
Hello,
Is anyone else having issues with Gmail crashing?
I can get it to crash by looking at "all mail" and then scrolling down.
On my galaxy nexus this scrolling goes back to the server and loads more messages. On my prime it just crashes and goes completely black or crashes to the home screen. I have to then force stop Gmail in order to get it to load again.
I'm having the exact same problem with my prime. I'm guessing it had to do with some other app that is running because if i restart my prime, it doesn't happen again for a while. I've searched and haven't found any others having this problem though.
I also experience some "back to homescreen" while messing in Gmail. I just cleared the data/cache to see if it will help.
I am having these troubles, too. Have anybodies problems been solved (perhaps with the new Firmwares that were put out by Asus - I am still on 9.4.2.11 as I am based in Austria) ?
The .15 update has made it so that I do not crash any longer while scrolling.
Although, sometimes when I scroll down it just sits there....loading conversations....
I still experience gmail crash... I run WW .14. I hope .15 will fix it when it will be available.
Mine crashes as well on the lastest OTA firmware. I don't think I even need to scroll to crash to homescreen. I think it does it even when I just click on an email occasionally.
Gmail crashes soooo often for me. It's driving me batty. Any ideas on how to fix it yet?
cwoodard73 said:
Gmail crashes soooo often for me. It's driving me batty. Any ideas on how to fix it yet?
Click to expand...
Click to collapse
Have you cleared the cache and data?
SalsaForte said:
Have you cleared the cache and data?
Click to expand...
Click to collapse
In the few cases I've seen mentioned, whether that even helps temporarily is debatable. In my case it didn't help at all, so I just set up the "EMail" app to get my GMail instead of the GMail app.
yes i have tried that mltiple times, removed the gmail widget since i saw some mention that it could be causing the problems. no luck. removed other widgets one at a time as well. removing beautiful widgets seems to help with the home screen "crash" I was experiencing a lot, but does nothing to fix gmail
I guess I'll have to set up another email app or use a browser, but damn! neither are great fixes (
I just started using the ASUS Email app. That seems to work fine, including the widgets.
This is BS
Come on, Asus, this is Gmail, not some goofy homegrown app or a game or something. And this has been going on for a while. It is not something that just started. I swear Asus has their priorities up their ass sometimes.
I have the same problem ever since the last OTA update. The gmail app is virtually unusable, also get a similar problem with Maps crashing out when searching for places but I guess that's for a different thread.
Tried many things one of which, removing the Beautiful Widgets home screen weather/clock widget, solved a different problem where all the icons would disappear from the home screens.
It's a real shame 'cos I've had none of the hardware problems other people have had, but the flaky apps/browser/ICS are really making this tablet very difficult to use as an everyday device. Maybe it's time to unlock and try Virtuous ROM.
Maybe it's related to this:
http://www.androidcentral.com/google-acknowledges-gmail-app-may-be-flickering-says-fix-way
Acer Iconia A500 -- received stock ICS update a week ago and since then Gmail app has been playing up like all of you guys -- random crashes, flickering, freezes etc.
Very frustrating because that's the most used app on my tab. Now I have to revert to using native email app which kinda suck.
Does this happen on anyone else's TFP? It does not happen all of the time but large HTML messages will make it freeze and if I touch the screen too soon it will give me the not responding message and I select "wait" or it will just shut down. Sometimes it won't even be HTML emails that will make it hang, I will just open the apk and get a white screen that does nothing. I have 3 emails hooked up to it, is that what is effecting it so much but if so why does my phone Gmail app work great? Just probably my most frustrating thing about my tablet as everything else works really well and this is the #1 thing I use mine for. Any ideas? I just cleared data and cache so we shall see if that helps at all. I would prefer not to use a 3rd party app but I guess I may have to. If I do need a 3rd party app what are your suggestions that act very closely to Gmail? Thanks a ton for your help.
Sent from my Transformer Prime TF201 using Tapatalk
No one else is having any issues with their Gmail API?
Sent from my Transformer Prime TF201 using Tapatalk
gti3358 said:
No one else is having any issues with their Gmail API?
Sent from my Transformer Prime TF201 using Tapatalk
Click to expand...
Click to collapse
Mine is working fine. Try logging out and back in. Also, try wiping cache.
I'm having the same issues. Just started happening out of the blue a few days ago too. Erased cache, killed the process & restarted, rebooted the tablet.. Keeps happening. :-/
My problem started on OTA.14 Not fixed on .15
Sent from my Transformer Prime TF201 using Tapatalk
I've got the same problems, black screens, force closes, all kinds of nonsense. Wiping cache etc sorts the issues for an hour or so, then it's back
This is a massive pain. Is anyone having any luck sorting this yet?
S
Same Here
Lock ups, black screens, and force closes. Man, this really frustrates me because I didn't have these issues on my old transformer. Its not just my Gmail also. My corporate mail and G+ sometimes do the same thing. Its gotta be something in Ice Cream Sandwich.
Hey everyone.
Ever since upgrading to .15 OTA, I've had issues with Google Maps. I have force killed the app, cleared the cache etc. But basically, the app will suddenly freeze up, then die, taking me back to the desktop.
I had no issues whatsoever with previous firmwares.
Has anyone else got this? Any fixes?
tifosi256 said:
Hey everyone.
Ever since upgrading to .15 OTA, I've had issues with Google Maps. I have force killed the app, cleared the cache etc. But basically, the app will suddenly freeze up, then die, taking me back to the desktop.
I had no issues whatsoever with previous firmwares.
Has anyone else got this? Any fixes?
Click to expand...
Click to collapse
I faced the same issue yesterday! It loads maps and as soon as the GPS gets a fix, the GPS service and the maps just crash. Am on .15 firmware too.
I've tried with and without GPS enabled and it happens either way.
I' also uninstalled updates to use the ROM version and it's the same there.
However, I think I've just fixed it. I've done a reboot and it seems stable for now. I'll report back if it isn't fixed for good
I am having same issue. If I keep trying Google Maps, it eventually stops crashing.
Jonathan
Sent from my Transformer Prime TF201 using xda premium
jbcantrell said:
I am having same issue. If I keep trying Google Maps, it eventually stops crashing.
Jonathan
Sent from my Transformer Prime TF201 using xda premium
Click to expand...
Click to collapse
Try rebooting the pad. it worked for me. Still going strong.
Three days ago I started getting a popup error message that states, "Unfortunately, the process android.process.media has stopped working"
I'm not sure what has caused this to start happening and I'm not really sure what it is affecting. I have already been experiencing random reboots, and the videos in YouTube and on websites have always been laggy and experienced forced closes and freezing. So I'm not sure what new thing has happened to make this error message appear.
It has appeared while watching videos, while browsing the net, and while in games and other applications. It has popped up around 5 times a day for the past three days.
Just interested to see if anyone else has had this issue with this error or possibly might know what may be causing this. I have rebooted and done a hard reset but nothing has changed. I guess the last action to do would be a factory reset.
this is common since several updates back. some kind of bug. hasn't seem tl be affecting anything really. just a background app crashing. its been reported n documented.
uninstall Google currents and it should go away.
Sent from my Transformer Prime TF201 using Tapatalk
clenz said:
uninstall Google currents and it should go away.
Sent from my Transformer Prime TF201 using Tapatalk
Click to expand...
Click to collapse
that doesn't work because I've been uninstalled Google currents over a month ago n still get the message.
clenz said:
uninstall Google currents and it should go away.
Sent from my Transformer Prime TF201 using Tapatalk
Click to expand...
Click to collapse
Yeah, I've never had Google Currents installed. This is real annoying. I wonder if it is related to Google Maps not being able to run for more than 5 secs.
only with sd card
Hi,
For what its worth I only get this error when I have an SD card plugged in either in the miscro sd slot or the full size sd slot.
When I plug in a micro sd card with assorted media types: films, music, pictures etc. It would regularly give me two of those errors after reboot and then not at all until next reboot.