Gmail app is slow or just shuts down - Asus Eee Pad Transformer Prime

Does this happen on anyone else's TFP? It does not happen all of the time but large HTML messages will make it freeze and if I touch the screen too soon it will give me the not responding message and I select "wait" or it will just shut down. Sometimes it won't even be HTML emails that will make it hang, I will just open the apk and get a white screen that does nothing. I have 3 emails hooked up to it, is that what is effecting it so much but if so why does my phone Gmail app work great? Just probably my most frustrating thing about my tablet as everything else works really well and this is the #1 thing I use mine for. Any ideas? I just cleared data and cache so we shall see if that helps at all. I would prefer not to use a 3rd party app but I guess I may have to. If I do need a 3rd party app what are your suggestions that act very closely to Gmail? Thanks a ton for your help.
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No one else is having any issues with their Gmail API?
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gti3358 said:
No one else is having any issues with their Gmail API?
Sent from my Transformer Prime TF201 using Tapatalk
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Mine is working fine. Try logging out and back in. Also, try wiping cache.

I'm having the same issues. Just started happening out of the blue a few days ago too. Erased cache, killed the process & restarted, rebooted the tablet.. Keeps happening. :-/

My problem started on OTA.14 Not fixed on .15
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I've got the same problems, black screens, force closes, all kinds of nonsense. Wiping cache etc sorts the issues for an hour or so, then it's back
This is a massive pain. Is anyone having any luck sorting this yet?
S

Same Here
Lock ups, black screens, and force closes. Man, this really frustrates me because I didn't have these issues on my old transformer. Its not just my Gmail also. My corporate mail and G+ sometimes do the same thing. Its gotta be something in Ice Cream Sandwich.

Related

Gmail and google maps app issue

Since ics update on the prime the Gmail app will freeze and close whenever I try to use it. Anyone else have this issue? Google maps also. Same issue
Sent from my Transformer Prime TF201
Works fine for me...
This would be considered a question. Could you please ask the mod to have this moved to the Q&A section?
Agreed with the last post. Should be in teh Q/A Section
Try going to settings --> apps --> manage apps --> gmail --> clear data and cache
Do this again for maps.
If that doesn't work, try a factory reset.
I had it but it seems to have resolved itself...
corban227 said:
Since ics update on the prime the Gmail app will freeze and close whenever I try to use it. Anyone else have this issue? Google maps also. Same issue
Sent from my Transformer Prime TF201
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Have you tried clearing data, and cache yet? Or do a factory reset. All my issues went away after I did that.
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Yep, should be moved to Q and A.
I'm not experiencing this problem BTW
Cool if a mod move. I won't get angry lol. I cleared cache and reset the prime and it stopped occurring. Well see if it comes back
Sent from my Galaxy Nexus
Since I updated to OTA .15 I have this issues. If I reboot the prime all seems to work fine again. But after a while and using apps/games resource-intensive (like THD games or Gameloft) Gmail and Maps crashes again.
Clearing cache and app data doesn't solve the problem.
I don't have this problems with OTA .11
My ATP is WW international.

[Q] gmail crashing

Hello,
Is anyone else having issues with Gmail crashing?
I can get it to crash by looking at "all mail" and then scrolling down.
On my galaxy nexus this scrolling goes back to the server and loads more messages. On my prime it just crashes and goes completely black or crashes to the home screen. I have to then force stop Gmail in order to get it to load again.
I'm having the exact same problem with my prime. I'm guessing it had to do with some other app that is running because if i restart my prime, it doesn't happen again for a while. I've searched and haven't found any others having this problem though.
I also experience some "back to homescreen" while messing in Gmail. I just cleared the data/cache to see if it will help.
I am having these troubles, too. Have anybodies problems been solved (perhaps with the new Firmwares that were put out by Asus - I am still on 9.4.2.11 as I am based in Austria) ?
The .15 update has made it so that I do not crash any longer while scrolling.
Although, sometimes when I scroll down it just sits there....loading conversations....
I still experience gmail crash... I run WW .14. I hope .15 will fix it when it will be available.
Mine crashes as well on the lastest OTA firmware. I don't think I even need to scroll to crash to homescreen. I think it does it even when I just click on an email occasionally.
Gmail crashes soooo often for me. It's driving me batty. Any ideas on how to fix it yet?
cwoodard73 said:
Gmail crashes soooo often for me. It's driving me batty. Any ideas on how to fix it yet?
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Have you cleared the cache and data?
SalsaForte said:
Have you cleared the cache and data?
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In the few cases I've seen mentioned, whether that even helps temporarily is debatable. In my case it didn't help at all, so I just set up the "EMail" app to get my GMail instead of the GMail app.
yes i have tried that mltiple times, removed the gmail widget since i saw some mention that it could be causing the problems. no luck. removed other widgets one at a time as well. removing beautiful widgets seems to help with the home screen "crash" I was experiencing a lot, but does nothing to fix gmail
I guess I'll have to set up another email app or use a browser, but damn! neither are great fixes (
I just started using the ASUS Email app. That seems to work fine, including the widgets.
This is BS
Come on, Asus, this is Gmail, not some goofy homegrown app or a game or something. And this has been going on for a while. It is not something that just started. I swear Asus has their priorities up their ass sometimes.
I have the same problem ever since the last OTA update. The gmail app is virtually unusable, also get a similar problem with Maps crashing out when searching for places but I guess that's for a different thread.
Tried many things one of which, removing the Beautiful Widgets home screen weather/clock widget, solved a different problem where all the icons would disappear from the home screens.
It's a real shame 'cos I've had none of the hardware problems other people have had, but the flaky apps/browser/ICS are really making this tablet very difficult to use as an everyday device. Maybe it's time to unlock and try Virtuous ROM.
Maybe it's related to this:
http://www.androidcentral.com/google-acknowledges-gmail-app-may-be-flickering-says-fix-way
Acer Iconia A500 -- received stock ICS update a week ago and since then Gmail app has been playing up like all of you guys -- random crashes, flickering, freezes etc.
Very frustrating because that's the most used app on my tab. Now I have to revert to using native email app which kinda suck.

Google Voice widget issue

Anyone having problems with the Google Voice widget crashing? After awhile, my widget is just blank. Removing it and then re-adding the widget works but it's annoying to keep doing that.
Yea happens to me. Some times it comes back on its own or on a reboot.
I think it is an ICS issue. Happened on my GSII, Inspire, and Captivate too.
Sent from my Transformer Prime TF201 using xda premium
Yup happens to me too. It goes blank or doesn't update properly.
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the thing definitely has problems on this tablet. don't know if this is necessarily an "ICS" issue as they just updated it with the new ICS look, one has to imagine they at least tested it on their own galaxy nexus. more likely it's an issue only affecting ICS tablets.
on my tf201 the GV widget has so many issues it's useless. sometimes it shows data but the data isn't current. other times it just goes blank. removing the widget and putting a new one down fixes but i wouldn't call that a solution.
and although this is OT, i can't believe there is no google talk widget. i want desktop with gmail/gv/gtalk on it and right now google is scoring 1 for 3.
So no one knows of a fix for this?
I have a galaxy nexus and have the problem as well.
I'm having the issue as well, is everyone still having this problem?
For me all I have to do to get it back is go into the app and let it sync.
Galaxy Note 2 N7100 4.1.1

Gmail issues?

Gmail has been freezing and forceclosing on me near constantly for the last week or so. Has anyone else had this issue?
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Was having the same issue after OTA.14 . I think it's its caused by a memory problem as it happens either when it was used a long time or had a lot of programs open. Restart seemed to fix it temporally. Maybe the new OTA .15 will fix it.
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.15 did nothing on fixing issue.
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irishtexmex said:
Gmail has been freezing and forceclosing on me near constantly for the last week or so. Has anyone else had this issue?
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I have the same problem.
Have you tried clearing the app cache then rebooting? Always the first step when troubleshooting an app.
Same problem here in ATP WW C1 with OTA .15 before OTA .14 this doesn't happen.
Clearing cache and app data doens't help.
A reboot solves the problem temporaly but if I play a game that need lots of resources like gameloft's games, shadowgun, etc. the gmail app has again this problem.
I also have the same problem with google maps: freezing and closing with or without FC.
Gmail force closes
I can confirm this issue with Gmail. I never had any problems with gmail before the update, now it forcecloses and sometimes I receive a blank white screen for about 15 seconds when first opening.
I was having an issue with gmail freezing and closing. I cleared cache, and app data then did a cold boot. Haven't had a problem with is since.
I have also experienced gmail freezing since ota .15. Restarting the prime helps.
Looking at the log cat when a gmail crash happen i noticed this error:
03-27 07:15:20.740 E/OpenGLRenderer(26566): OpenGLRenderer is out of memory!
sBel said:
Looking at the log cat when a gmail crash happen i noticed this error:
03-27 07:15:20.740 E/OpenGLRenderer(26566): OpenGLRenderer is out of memory!
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Useful information. That's a good idea; I'll check out my catlog too -- my gmail has been unsuable for quite some time now, and I definitely suspect is a disk I/O or memory issue.
I can't get into my Gmail app any more. It just closes as soon as I click on anything. Really annoying, been this way for months
A temporary workaround is to use Gmail as an exchange mail server, use server name m.google.com and it will do push email.
Sent from my Transformer Prime TF201
sBel said:
Looking at the log cat when a gmail crash happen i noticed this error:
03-27 07:15:20.740 E/OpenGLRenderer(26566): OpenGLRenderer is out of memory!
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Glad I'm not the only one. I just found this same error after gmail closes. Strange since I appear to have a ton of memory available. Almost seems like the ATP won't use all available resources. I have a lot of stuff running and seem lately to have been getting system reboots from it even.
UPDATE:
Just found this tidbit:
https://groups.google.com/group/android-developers/browse_thread/thread/28c5ffe1588436e?pli=1
http://stackoverflow.com/questions/9412662/how-can-fonts-cause-opengl-out-of-memory-error
This might explain some of my behavior at least, as I'm using a bunch of Simple Text Widgets on my home screens (17 currently across 4 screens). Not word on a fix though. I really like the look so I'm quite bummed.
Also this one:
http://forums.developer.nvidia.com/devforum/discussion/6631/tegra-2-3-ics-driver-memory-leak/p1
I have the exact same issue. This pisses me off big time because it means I need to complete reboot the tablet to solve this. I am running the latest ASUS update as of this date (ICS 4.0.3) for the Transformer Prime.
The following error gets repeated over and over:
[ 06-15 14:56:33.460 563:0x233 D/OpenGLRenderer ]
GL error from OpenGLRenderer: 0x505
[ 06-15 14:56:33.460 563:0x233 E/OpenGLRenderer ]
OpenGLRenderer is out of memory!
Full LogCat:
http://pastebin.com/yEcmhDr2
Now, from what the previous poster shared, it seems we need to reduce the font size on widgets on the home screen. The question remains, how small do they need to be, when I look at my widgets, I don't even see any font I consider "large".
Did anyone solve this issue at all?
My Gmail was fine pretty. 28 update, but after the update it constantly freezes just after opening it. It's actually quite unusable as it is right now.

"android.process.media" error

Three days ago I started getting a popup error message that states, "Unfortunately, the process android.process.media has stopped working"
I'm not sure what has caused this to start happening and I'm not really sure what it is affecting. I have already been experiencing random reboots, and the videos in YouTube and on websites have always been laggy and experienced forced closes and freezing. So I'm not sure what new thing has happened to make this error message appear.
It has appeared while watching videos, while browsing the net, and while in games and other applications. It has popped up around 5 times a day for the past three days.
Just interested to see if anyone else has had this issue with this error or possibly might know what may be causing this. I have rebooted and done a hard reset but nothing has changed. I guess the last action to do would be a factory reset.
this is common since several updates back. some kind of bug. hasn't seem tl be affecting anything really. just a background app crashing. its been reported n documented.
uninstall Google currents and it should go away.
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clenz said:
uninstall Google currents and it should go away.
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that doesn't work because I've been uninstalled Google currents over a month ago n still get the message.
clenz said:
uninstall Google currents and it should go away.
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Yeah, I've never had Google Currents installed. This is real annoying. I wonder if it is related to Google Maps not being able to run for more than 5 secs.
only with sd card
Hi,
For what its worth I only get this error when I have an SD card plugged in either in the miscro sd slot or the full size sd slot.
When I plug in a micro sd card with assorted media types: films, music, pictures etc. It would regularly give me two of those errors after reboot and then not at all until next reboot.

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