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Just wondering something here. How many devices do you think Verizon is having to replace/refund/take back for light leakage, dust under the screen, broken volume rockers, sunk power buttons, etc etc etc? How much money is Verizon losing over replacements getting swapped, possibly running out of stock for new customers, and losing business because people get sick of trying to find one? Will it get to a point where vzw starts taking the issue up with HTC for loss of revenue? Or am I just thinking too much about it? I've personally swapped 2 devices. And do you think HTC will ever clean up their manufacturing so we don't keep having to accept devices with the least fault simply because a replacement might have worse problems?
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Honestly, this isn't anything new. HTC had this same issue with the EVO. Apple has had it with the iPhone, iPad and iPad2. Those are just the ones I've had personal relations with as I had the EVO, wife had the original iPad, and my niece has the iPad2. My coworkers had some of the issues you listed with their Droids. Nothing has changed and in my opinion, the profits companies make isn't comparable to what you think is a loss. Most consumers don't notice or care about the issue. If they do, their returned device gets sold, or given away, again as a refurbished phone.
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Yeah. I guess you're right. Its just unfortunate that it has come down to this. Do the evos still have the issues even brand new ones?
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The only issue I've noticed is a sunk power button. Which I don't mind since it makes it tougher to accidentally bump it while in the pocket. Plus my case helps too.
Hopefully it won't sink to the point it stops working.
The same day HTC rails on Verizon for crippling their operating system with bloatware...
Sent from my ADR6400L using Tapatalk
I'm not trying to be a jerk or anything, but most of these "issues" that people have been having are wayyyyy over blown. I mean light leakage? Really? people have nothing better to do than notice a tiny bit of light leakage? Yes, mine has it too, but I would have never noticed it if someone else on here hadn't mentioned it. Coming from a picky person, I don't say this lightly. But most of the things that people are whining about happen to just about every manufacturer of electronic devices.If you want build quality then find someone to build a 2k device. This is merely a situation of you get what you pay for. Personally, I love my phone, and I wouldn't trade it for anything else. I've had moto's, and nokias before. Their build quality is no better than HTC(actually Moto is much worse.). Last, paying attention to build quality issues on a message board is the same as working in a car dealer for brand X and saying that all brand X cars sucks because all you have are problems coming in on those cars. We are a very small subset of phone buyers and we will notice problems that MOST people won't.
1454 said:
I'm not trying to be a jerk or anything, but most of these "issues" that people have been having are wayyyyy over blown. I mean light leakage? Really? people have nothing better to do than notice a tiny bit of light leakage? Yes, mine has it too, but I would have never noticed it if someone else on here hadn't mentioned it. Coming from a picky person, I don't say this lightly. But most of the things that people are whining about happen to just about every manufacturer of electronic devices.If you want build quality then find someone to build a 2k device. This is merely a situation of you get what you pay for. Personally, I love my phone, and I wouldn't trade it for anything else. I've had moto's, and nokias before. Their build quality is no better than HTC(actually Moto is much worse.). Last, paying attention to build quality issues on a message board is the same as working in a car dealer for brand X and saying that all brand X cars sucks because all you have are problems coming in on those cars. We are a very small subset of phone buyers and we will notice problems that MOST people won't.
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Agreed 100%
Sent from my ADR6400L using XDA Premium App
I have gotten a Thunderbolt with a blown out speaker and crooked kickstand and another with major light leakage. It was so bad it looked like there were 2 leds on the bottom of the soft buttons under the buttons. When trying to use your phone in the dark it is not acceptable and I don't blame people for being upset. If im going to shell out $600 or sign a contract for something it better not be flawed out of the box.
My phone is perfect. I might have a sunk power button but it was like that from the start so its all I knew!
Love this phone.
Not the best, but not bad
I understand that everyone wants their new $200+ phones to have been constructed to a dimension accuracy of a micron, but I guess its inevitable given the mass production process... I personally have really bad light leakage, but it doesn't really affect daily use so why make a big fuss over it? At least verizon is replacing them and not blaming us for "holding it wrong." Cough. Cough.
pegasixi said:
I understand that everyone wants their new $200+ phones to have been constructed to a dimension accuracy of a micron, but I guess its inevitable given the mass production process... I personally have really bad light leakage, but it doesn't really affect daily use so why make a big fuss over it? At least verizon is replacing them and not blaming us for "holding it wrong." Cough. Cough.
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+1
(10char)
1454 said:
I'm not trying to be a jerk or anything, but most of these "issues" that people have been having are wayyyyy over blown. I mean light leakage? Really? people have nothing better to do than notice a tiny bit of light leakage? Yes, mine has it too, but I would have never noticed it if someone else on here hadn't mentioned it. Coming from a picky person, I don't say this lightly. But most of the things that people are whining about happen to just about every manufacturer of electronic devices.If you want build quality then find someone to build a 2k device. This is merely a situation of you get what you pay for. Personally, I love my phone, and I wouldn't trade it for anything else. I've had moto's, and nokias before. Their build quality is no better than HTC(actually Moto is much worse.). Last, paying attention to build quality issues on a message board is the same as working in a car dealer for brand X and saying that all brand X cars sucks because all you have are problems coming in on those cars. We are a very small subset of phone buyers and we will notice problems that MOST people won't.
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My first thunderbolt, the light leakage, was so bad you could see a steady line of light pouring out, forming a giant U from the bottom of the left side of the LCD, going all the way around to the bottom of the right side of the LCD, where the glass meets the bezel. I'm sorry, but when I'm paying 250 plus dollars for a flagship device, I expect a little quality control. These aren't things we should just have to expect and live with.
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pegasixi said:
I understand that everyone wants their new $200+ phones to have been constructed to a dimension accuracy of a micron, but I guess its inevitable given the mass production process... I personally have really bad light leakage, but it doesn't really affect daily use so why make a big fuss over it? At least verizon is replacing them and not blaming us for "holding it wrong." Cough. Cough.
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Exactly. At least our phones don't suffer from the death grip.
Then return it and get another one. With any electronic device you can expect a 10% or more defective rate. I'm not saying that none of the problems exist, but they exist with all phones, not just yours. You were just one of the "unlucky" 10% or so.
I'd love to get my hands on phone like the one Daniel Ocean's team procured to give to Willy Bank in Ocean's 13! Laser etched solid gold! Except Androidified! 4.3 inch shockproof screen and armed with a magnetron!
I swapped out today. It just seems unfortunate that issues like the light leakage (it may not be a big deal to some, but others it does matter) are something that people have come to expect and seem to have to live with. Especially when it seems like its as simple as the bottom of the screen not getting sealed as well as it should. Maybe I'm just picky, but ill keep taking phones back until I'm a satisfied customer.
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chrisjm00 said:
I swapped out today. It just seems unfortunate that issues like the light leakage (it may not be a big deal to some, but others it does matter) are something that people have come to expect and seem to have to live with. Especially when it seems like its as simple as the bottom of the screen not getting sealed as well as it should. Maybe I'm just picky, but ill keep taking phones back until I'm a satisfied customer.
Sent from my ADR6400L using XDA Premium App
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And that's fine, the customer should be satisfied. But, there are alternative methods out there to seal the phone from that light leakage. A very small bead of black silicon should do the trick. It just seems like people expect 1000+ dollar build quality from a few hundred dollar device. If you want to take the phone back 50 times, that is your choice. However, being picky is not a build quality issue.
That is fair. But if it comes down to me having to take it upon myself to seal the screen with a small bead of silicon, that, at least in my eyes, is a fix for a build quality issue. And you are right, there is a difference between a 250 dollar device and a 1000 dollar device. However what about the folks that paid full retail for their phone? 599 I think? Are they entitled to expect more from the same device simply cause they paid more? In the end of it all, I don't feel like I should need to add a bead of silicon to seal my screen when it should have been sealed in the first place.
A friend of mine got the TB, and right away noticed multiple specs of dust under his screen. And I'm not talking about 1, maybe 2, he had a dozen or so scattered under his screen. How is that not bad QC? I know we shouldn't expect every device to be flawless and never expect issues, but some stuff just seems like it is easily fixable, stuff that the evo faced a year ago. That the Eris faced 2 years ago. And it keeps recurring in their devices.
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I paid full retail fwiw.
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I'm not saying you're wrong at all, but I still feel like some of the things we have to live with, are things that we really shouldn't need to learn to live with. But how small of a bead of silicon were you thinking? I'm not taking this one back, there are only 3 small pinholes of light on the bottom.
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Okay, guys, talk me down from the ledge here. I have an otherwise perfect Photon that has a rather loud camera rattle. I can hear it when I pick it up and put it down, and when I put it to my ear for a call. I try to ignore it, but it just keeps rattling JUST enough to remind me it's there.
Now, I know it's not a problem, doesn't affect the phone's performance, isn't going to result in failure, etc. But, my OCD doesn't allow me to ignore it. Tell me I'm crazy, that yours does the same and is just as loud, and convince me to stay with the Photon and not give the SGSII a try. Because of course I experienced nothing but horrible GPS and Bluetooth reliability with my Epic, along with questionable call quality and painfully long update cycles--all of which (so far) the Photon has demonsrated it doesn't suffer from. Samsung shouldn't benefit from my neurosis.
Consider this a voluntary intervention. I need help. I try putting the Photon in the car dock and just relax and enjoy the lack of hiss and seamless operation, and the speed of the phone in general, and the great screen performance in the SoCal sun. But that rattle--it haunts me.
Help. Help me, please.
Sent from my Transformer TF101 using Tapatalk
Well I just shook my phone and I hear it.
I never noticed it before, and I still have to focus on it to hear it.
I hear it too. I don't think it's a flaw.
Sent from my MB855 using Tapatalk
its the battery. take your battery door off and you'll notice the battery shaking. its nothing to be worried about if you exchange it the next one will do the same thing if you are really worried about it put a sticky note in there or something to have it fit more snugly.
I have it and it does not bother me. A suggestion is get a case like otterbox and see if that might drown it out enough for you.
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[email protected] said:
its the battery. take your battery door off and you'll notice the battery shaking. its nothing to be worried about if you exchange it the next one will do the same thing if you are really worried about it put a sticky note in there or something to have it fit more snugly.
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My battery moves but there is a cushion that keeps it in place. The rattle stops when i turn on my camera....so explain that one please.
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newalker91 said:
Guys this has been explained before. This is the lens cover that protects the retina of the camera. It is large, heavy and hangs loosely on a mechanism inside of the physical camera block. There is nothing wrong with the Photon, they all do this when the camera is not on (in which the flap is pulled securely off to the side), and there is no way to stop it from making this sound.
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I know, I know. Hopefully it's clear that my post was 99% tongue-in-cheek. The 1% that's serious is that it really does drive me batty, even if I "know" it's not actually a problem. I suppose I really just wish Motorola hadn't bought a camera that's designed this way. Some people (like me) are really bothered by rattles and such in devices that are expected (rightly or wrongly) to not make such noises.
Sent from my Transformer TF101 using Tapatalk
wynand32 said:
I know, I know. Hopefully it's clear that my post was 99% tongue-in-cheek. The 1% that's serious is that it really does drive me batty, even if I "know" it's not actually a problem. I suppose I really just wish Motorola hadn't bought a camera that's designed this way. Some people (like me) are really bothered by rattles and such in devices that are expected (rightly or wrongly) to not make such noises.
Sent from my Transformer TF101 using Tapatalk
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Just be glad you didn't get the EVO 3D from what I understand its much worse on that device - perhaps double the cameras double the noise
slag02 said:
Just be glad you didn't get the EVO 3D from what I understand its much worse on that device - perhaps double the cameras double the noise
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See, now, that's the kind of information that helps my OCD: the notion that any other phone might also have it.
Sent from my Transformer TF101 using Tapatalk
Has anyone ever tried Liquipel on their phone? Was curious how well it really works, durability, does it affect screen clarity, feel, etc....
Interesting...
Check Me Out On The Google Play Store!!!
Sent From My Half Dead HTC Evo 3D, On The Now Network From Virgin Mobile?
I've heard of them but it seems kinda expensive.... And would sucl if your phone died and you get a replacement phone.... Better off using a case or skin.
I'd be concerned with the 'armor' wearing off, particularly within the ports. Plugging your USB/headphone jack has to wear on the layer(s), so after a while, you'd assume the coatings would wear off/too thin...then you go to show your friends this cool trick...
Seems like a gimmick to seperate your money from ur wallet lol. Sure it may offer sum waterproofing properties but I'm sure water could still creep in the speakers and other ports....
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There are a bunch of reviews on youtube with mixed results, overall though pretty darn impressive. The price isn't cost effective for me yet. I can pay about that much for two years of insurance that covers water, any type of damage, loss, and theft
Sent from my EVO LTE w/ TapaTalk 2
couragedragon said:
There are a bunch of reviews on youtube with mixed results, overall though pretty darn impressive. The price isn't cost effective for me yet. I can pay about that much for two years of insurance that covers water, any type of damage, loss, and theft
Sent from my EVO LTE w/ TapaTalk 2
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Exactly..there are too many tried and true methods to protect your phone instead of taking. Risk with something u don't know is gonna work..and all it protects is against water ..prob my lst concern as far as my phone
So does anyone have any factual information as opposed to opinions and conjecture?
A few days ago I took my Motorola RAZR out of my pocket to see a whole load of cracks across the screen, not the glass, but below it. The screen no longer works but the phone is on etc...
Because its a problem with the screen Motorola say I have no warranty and it will have to be sent off before I get a price.
Just wondering if anybody else has had this happen to their RAZR?
Sent from my Nexus 7 using xda app-developers app
If you see this defects in very low (and black or very black colors) brightness condition its normal in some RAZRR, Motorola says that it doesnt affect the user experience and they dont change your screen.
JordanCormack said:
A few days ago I took my Motorola RAZR out of my pocket to see a whole load of cracks across the screen, not the glass, but below it. The screen no longer works but the phone is on etc...
Because its a problem with the screen Motorola say I have no warranty and it will have to be sent off before I get a price.
Just wondering if anybody else has had this happen to their RAZR?
Sent from my Nexus 7 using xda app-developers app
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I find this strange as my XT910 has suffered multiple beatings and falls and nothing has been affected. If you need a new AMOLED/digitizer, it might be worth it to get it online (about $200+) and installing it yourself (many YouTube guides available).
JordanCormack said:
A few days ago I took my Motorola RAZR out of my pocket to see a whole load of cracks across the screen, not the glass, but below it. The screen no longer works but the phone is on etc...
Because its a problem with the screen Motorola say I have no warranty and it will have to be sent off before I get a price.
Just wondering if anybody else has had this happen to their RAZR?
Sent from my Nexus 7 using xda app-developers app
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In cases like that Motorola will assume you dropped it and treat it as abuse until such time as it is demonstrated to be otherwise. This has been documented a few times (several of which were on these forums)- it seems to be a consequence of flexing or other structural stress compounded by the fact that the phone's internals are both quite thin and very densely packed.
If your phone doesn't look to have been abused (normal wear and tear only) they will most likely waive any charges. The most you're out of pocket should be $200 or so if they have to charge you to fix it.
If you're familiar with phone repair you may try doing it yourself, but the RAZR uses a ton of glue and can be tricky to get apart. I would at least try sending it in first- if they're asking too much you can always have it sent back unrepaired.
Hi guys...
Just for fun and to talk about TS off-topic I'm creating this thread...
Great video from @Lokifish Marz
http://forum.xda-developers.com/showthread.php?p=53553746
Apparently...we could actually swim with it, we'll probably be electrified but that's not bad...or is it?
Anybody tried to swim with TS?
Want to sell parts now?
KS campaign video clearly said we could do that, right?
Omate's TrueSmart 2.0 : Android 4.2 on 1.54'' TFT…: http://youtu.be/oTUjWc9BJDg
Oooo Omate... You just gotta love them..
Sent from my C6903 using Tapatalk
Don't even try it!!
Take it as a good advice...
LLPen took his kayaking. He said it survived, so I tried it with mine on a glassy smooth lagoon off San Francisco Bay. Mine survived, too. Wow !
I bet mine has Sapphire Crystal too (because it hasn't scratched yet) !
Mine didn't get wet hardly any while kayaking and I don't wear it while mixing concrete, so my testing is limited. Really, don't get it wet !
Sent from my Nexus 5 using Tapatalk
trent999 said:
LLPen took his kayaking. He said it survived, so I tried it with mine on a glassy smooth lagoon off San Francisco Bay. Mine survived, too. Wow !
I bet mine has Sapphire Crystal too (because it hasn't scratched yet) !
Mine didn't get wet hardly any while kayaking and I don't wear it while mixing concrete, so my testing is limited. Really, don't get it wet !
Sent from my Nexus 5 using Tapatalk
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All of them are made with the Sapphire coating. Made has suffered from one tiny scratch that only could be found under a bright fluorescent light. Not bad considering I wear the watch while exercising in gym sometimes making a light knock against the metal on the weight machines(Made a mark on the black paint).
IP67
This IP67 part of lies makes me most angry.
I'm kayaking a lot, and swim at swimming pool few times a week, and I had sooo many plans for TS+water (including app to count swim distance).
And this IP67 sold watch for me...
Yes, that "Sapphire" coating is a big help, I agree. I am glad we have it. It is not, however what we were sold, which was a sapphire crystal like the expensive watches use and which is really quite tough indeed (and quite more expensive, I am sure). We got a treated glass surface and given other assembly issues that have turned up I would not be too sure all the TrueSmarts shipped got an equally effective coating treatment.
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funky0308 said:
Hi guys...
Just for fun and to talk about TS off-topic I'm creating this thread...
Anybody tried to swim with TS?
Want to sell parts now?
KS campaign video clearly said we could do that, right?
Omate's TrueSmart 2.0 : Android 4.2 on 1.54'' TFT…: http://youtu.be/oTUjWc9BJDg
Oooo Omate... You just gotta love them..
Sent from my C6903 using Tapatalk
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Click to collapse
LOL Youtube rubs it in my face by showing me an advert of people on holiday swimming in the sea!
You all understand I'm joking, right?
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funky0308 said:
You all understand I'm joking, right?
Sent from my C6903 using Tapatalk
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I'm not because I bought a second TS for my uncle when they "confirmed" you could go swimming with it.... #nothappy
Actually I was thinking of immersing my TS into a load of this stuff!
http://www.nanostate.co.uk/flash-flood-to-waterproof-smartphones-and-tablets-5ml-p-3.php
This actually might work if it got into the "pores" and places inside the TS...
Passing through here, legit concerns as it relates to water resistant features... So let's keep on topic, OK?
Naddict said:
Passing through here, legit concerns as it relates to water resistant features... So let's keep on topic, OK?
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I was actually being serious about getting the hydrophobic coating... We all know that the physical properties of the TS are useless soooo let's add some chemistry!
How abt dryzoo on indiegogo?
Sent from my HP Slate7 Extreme using XDA Premium 4 mobile app
ip67 is just 30min under water so going to swim with it is a bad idea...
seahorsepip said:
ip67 is just 30min under water so going to swim with it is a bad idea...
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Why would it be a bad idea???
Swim for 30 minutes.
Or even better when you swim the watch will be going in and out of water so it should be good.
This is why for me all this IP rating is nonsense.
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The TrueSmart watches are not at all waterproof. Many have been destroyed by casual splash damage like just getting wet while washing things in the kitchen sink. It's a shame, but don't get it wet.
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Hehe...this thread is awesome..
My intention was to mock Omate and their IP rating circus
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lol, just look at lokis immersion test where he sacrificed a TS!... And still Omate skirt round the issue... wonder if Loki got a refund for his factory sealed TS lol... All the waterproofing thing is doing is scaring people into not using their MicroSD Cards.... you're not going to loose any water protection because there isnt any to begin with...
inWatch offered to replace the Z if it gives me any issues from the test, Omate attacked my integrity upon seeing the video. So it's safe to assume a replacement is out of the question. Better QC and a couple of changes and the TS would probably hit 1ATM, a more serious evaluation of the design and they could have hit 3ATM.
Lokifish Marz said:
inWatch offered to replace the Z if it gives me any issues from the test, Omate attacked my integrity upon seeing the video. So it's safe to assume a replacement is out of the question. Better QC and a couple of changes and the TS would probably hit 1ATM, a more serious evaluation of the design and they could have hit 3ATM.
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Click to collapse
Could I get a link?
I could do one video - water test -
My TS is somewhere on the shelf and I'm not using it (it's ridiculous to take it off evert time I'm washing my hands)..
I'm sure LLP would believe me
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