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I have to have my tablet either repaired or replaced. Has anyone does this??
I am trying to find out how long it takes, and was it a new tablet or a refurb?
I haven't actually seen anybody report doing this - most people who had early issues just brought their tablets back to the retailer. Now that we're past return period for a bunch of us, I guess somebody's going to have to figure out how the process works.
I have a broken G Tab right now (mini-USB port connector fell off the mainboard) so I'd be curious to hear what you learn. I bought another tablet, but if you can get it warranty-repaired that would be a nice option.
Actually they are going to. I got a RMA number a fedex label sent to me VIA
email, and they said once sent to them, it would take 10 to 14 days to send
out a new one. I asked if it would be a new or refurb, he did say new. I just
thought I would post asking if anyone has done this, just to be sure.
Thank you for taking the time to post this. What is broken on yours?
Please let us know how your experience goes. I hope it is quick. 10 days sounds reasonable to me.
GaryHypnosis said:
Thank you for taking the time to post this. What is broken on yours?
Please let us know how your experience goes. I hope it is quick. 10 days sounds reasonable to me.
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Dust under screen. The touch screen seems weird to.
there is also the very shady option of buyin a new gtab, swapping it out with ur broken one and returning that..
So how'd it go? I'm about to send mine in but I'm hesitant because I use it for school.
Just sent mine in. Will post updates so other people learn from my experience.
Nice on the phone, but not helpful in the end. Sent my Gtablet to fix broken glass top, and they ended up sending it back to me without replacing it or fixing it in any way. They said it wasn't covered by the warranty.
Still looking for a way to replace it myself.. Tablet works, just hard to see anything with all the cracks everywhere in the glass.
As much as I love my Gtablet, Viewsonic could learn a thing or two about better warranties. Have had screen issues with my Nexus One and other devices and always had great support and got my stuff fixed.
I got an RMA number. The guy said he'd send in a new one. I told him specifically that I don't want another person's tablet. Either the same one, or brand new.
The problem with mine is that a particular off-white color is not displaying properly, and being substituted by cyan.
... You can imagine what I see when look at the Viewsonic and G-tablet intro screen upon boot up.... All cyan with weird vertical lines encircled with the logos...
Thank goodness I have 2 tablets to work with . The ****ty thing is that I have to drive across the border to ship it. One of the few cons of being a Canadian...
First off let me apologize if this has been asked before....
My screen has 3 white pixels that really bug me now....so i have decided its better to get it fixed now,I was just wondering how long it takes from when you send it in to get it back,anybody know? I have seen enough people say they sent it back i hope one of those people can answer this....
in last 2 years i owned bold 9700, HD2 and now sensation.
unfortunately while trying to clean dust out of the screen i damaged it it was already dropped and leaking on the corner and i separated it even more.
i havent been up to date on cell phones for last year or so
and asking your advice because i do not want to make same mistake like buying this stupid sensation phone with its issues
(camera red color and dust under screen etc)
can anyone that knows more than me about the following phones give me a quick list of major defects that i should look for ?
im planning to get the new phone this saturday and dont have any time to do research since im pretty busy at work..
here are the phones from tmobile that i was eyeballing today.
1 htc amaze how well is it built looked a bit heavy
2 tmo G2X
3 samsung exhibit 2
4 samsung galaxy s2 screen is big but resolution is not so big
can someone post pictures from following phones also? unless theres a thread with pictures i want to see quality the camera on those.
I experienced the "dust under the screen" issue with the MT4G, which I loved, but the dust made me exchange the phone 5 times
I can tell you Samsung phones don't have that problem because they fuse the screen so nothing can get it.. a HUGE plus to me
The T-Mobile Galaxy S2 had been the best phone I have ever owned by far.. and the screen outclasses anything on the market IMO.. I've held my phone next to the iPhone 4S, both playing Cut the Rope, and it almost made my friend throw his phone because he was sure the iPhone had the best screen.. it wasn't even close, the colors, the blacks, everything was so much cleaner on the S2
You will hear complaints about every phone out there, including the S2, but I promise you won't be disappointed, I wouldn't trade this phone for the new Nexus, iPhone, nada
Galaxy S2 all the way.
Have you considered the Samsung Galaxy Note? I just got it one month ago - and I just think its a unique device - works really well as a phone and a tablet, which many people doubted, s pen with s memo allows me to scribble when I am feeling creative/have ideas which are not meant just for typing etc. I do hope they bring ICS to it, which is optimized and not slowed down. You could consider this as well. I know people have S2 and are happy with it, but somehow I thought Note would make the owner feel extra special Hope this helps?
would be nice but its not available through T-mobile.
No offence m8 but you really need to go and put some effort into this one yourself. Its kind of silly to ask people who you don't know and who don't know you to decide which phone is right for you.
You need to go google this sh*t.
get a list of the phones spec.
find 2-3 review of each one and read it all.
then once you have an idea of the difference.
Cross ref what you've found out with whats
1:Essential
2:important
3:Favoured
4:a bonus feature
Than it will become very clear which one is best for you.
Asking on a forum is just plain lazy, and likely to leave you open to other peoples all too common 'mine rewls' mentality, you need to answer this one yourself m8.
no offence m8 but i didnt have time to do any of that, usually i do research but i found out about the sale a day before it so thanks for advice broski.
i listed the phones i was interested in and thats about how much time i had is to check the specs on the phones available through tmobile. other than that i didnt have time to go around forums and dig through 1000s of BS useless posts to try to locate the defects and shortcomings of every phone...
but unfortunately i ended up not upgrading anyting cuz its not worth it.
Whaaaa? Its always a good time to upgrade :]
Sent From Space Using My ICS Flavored Sensation
the recent tmobile "promotion" was a big fail.
i went to the store and was told that there will be no change in my plan. and i get a the money back once i send the rebate.
to find out that i still have to pay full price for the phone over 20 month period...
that is not a damn promotion its a trick..
why the hell would anyone do that.
you get stuck with this company for 2 years AND you still have to pay full price on the phone.
i can walk in any day and buy that phone with my credit card instead and make payments on it and not have to be binded by 2 year contract...
fuzzysig said:
no offence m8 but i didnt have time to do any of that, usually i do research but i found out about the sale a day before it so thanks for advice broski.
i listed the phones i was interested in and thats about how much time i had is to check the specs on the phones available through tmobile. other than that i didnt have time to go around forums and dig through 1000s of BS useless posts to try to locate the defects and shortcomings of every phone...
but unfortunately i ended up not upgrading anyting cuz its not worth it.
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lol .......... if you'd actually bothered to try it you'd have found everything in a couple of hours max!!!
Whats better spending some time solving your own procurement issues. After all you know what you need want and desire better than anyone else.
OR
Begging the opinions of other people who don't know you, and whos soundness of advice you have no idea about on a website.
Methinks your method indicates how committed to the venture you where, the outcome speaks volumes
cool thanks lol one person actually tried to help.
what did you not understand i didnt have time to do any research past what little searching i did...
fuzzysig said:
cool thanks lol one person actually tried to help.
what did you not understand i didnt have time to do any research past what little searching i did...
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ROFLOL ......... yeah but you had plenty of time to wait 5 days whilst you expected others to do your legwork for you
Don't wanna make this personal but your just not getting it
"One person helped"?? No m8 one person tossed you a bone ...... since you where begging, probably just bigging up whatever he owns. Everyone else's response (lack of, should tell you a lot about attitudes to posts like this. Where OP clearly states "I can't be arsed doing what i'd like you chumps to do for me".
Best advice you got was from me, your best at deciding what you need not someone else. Amazes me anyone is so lazy that they would rather take dubious advice from a forum than spend 2-3 hours educating themselves.
How old are you ......... seriously you a teen ???
Galaxy s 2 is good screen is great and lots of roms for it.
ROFLOL BRAH. because sale is over... dont need your help stop helping...
i was hoping that someone could throw some details about the phones i listed, you cant read good can you?.
your advice was not worth any more than a piece of doog poop on a sidewalk.
now that i had more time i did some more research and know more about the phones. but you obviously do not get it. and just have to have the last word even if its not relaed to the topic...
u know if soemone needs help quick i give them an answer and then we figure out if he was lazy or not...
i hope your car breaks down and you go and ask on some automotive forums for help and get same responce as you gave me "its your car you should know whats best for it BRAH!!!"
but maybe you still dont get it..
i found out about the sale a day before the sale. you follow?
i work all day.. still with me?
i was busy in teh evening and couldnt do much research. still there?
next day i was working as well and didnt have time to sit research on teh internets instead of working. after work i went to the tmobile store...
i asked if someone could give me a quick rundown of the common problems of the phones i listed... nothing more.
because i dont know how much clearer i can state my question.
"can anyone that knows more than me about the following phones give me a quick list of major defects "
anyway this thread can be deleted since it turned into useless thread.
Well thats what happens when you post a useless question.
Sent From Space Using My ICS Flavored Sensation
U should buy a basic flip phone. Problem solved. There ya go XD
Sent From Space Using My ICS Flavored Sensation
cool another helper thanks for your help lol
Hi everyone, I really need some help/suggestions..
I ordered a replacement usb flex cable, and my replacement part arrived today - but another more serious problem has arisen - one of the screws on the back of the Galaxy S2 won't budge and is now worn down after repeated attempts to remove it
All 6 of the other screws came out perfectly, but one screw in the bottom left of the phone is completely stuck, I tried so hard to remove it but it won't move or turn at all...what could be the reason? Is there glue in that area inside the phone that might've melted and re-stuck? It's terrible, I was waiting a month for my replacement part, and now I can't open it!! :crying:
Please help me if you have any advice!
Just curious, what kind of thought processes do you go through that results in you deciding it's a good idea to post the same thing twice in the forum ? I'm asking because try as I may, I just can't comprehend posting an issue twice (or more in some cases with other people) making it more likely to get a response/help with your issue.
Help me out ?
Yeah, that's a totally fair actually. I was going to come and post this here as a new thread, in the hopes that it'd get some attention from people who might possibly have had the same problem before. At the same time though I had somebody wanting an update on the situation in a thread about USB flex cables. I was lazy, and I just copy/pasted the text.
I'd be happy to remove this thread if you'd like - I just thought it'd be buried and go unnoticed if left in the thread about USB flex cables - and since it's such a rare problem which I really would like some help with, I thought it needed all the attention it could get.
Sorry for the double post..
Points for honesty Nah, leave this thread. If you have this closed & just rely on the post you made to that other guy's thread, fair chance it will get lost/buried & you won't get an answer.
lations said:
Yeah, that's a totally fair actually. I was going to come and post this here as a new thread, in the hopes that it'd get some attention from people who might possibly have had the same problem before. At the same time though I had somebody wanting an update on the situation in a thread about USB flex cables. I was lazy, and I just copy/pasted the text.
I'd be happy to remove this thread if you'd like - I just thought it'd be buried and go unnoticed if left in the thread about USB flex cables - and since it's such a rare problem which I really would like some help with, I thought it needed all the attention it could get.
Sorry for the double post..
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hi everyone! I am seeking your expertise as I came upon this forum trying to help my son fix his phone. He's only 11 years old- but as we call him at home our "tech guy". He got a brand new HTC One M8 yesterday and 3 hours later - the phone was "bricked" as I have been told. Apparently, (these are his words) he "unlocked the bootloader using HTCdev, then flashed twrp, then flashed supersu.zip.
I have no idea what any of that means but apparently he did something wrong because his phone is not working and we don't know how to fix it. If you have any compassion for a frustrated Mom who's trying not to be angry with her son -- I would appreciate any advice you can give on how to fix this.
I have attached a picture of what the phone looks like when we turn it on. Not sure how to get picture in post.
Thanks a bunch!!
Bchgirl19 said:
hi everyone! I am seeking your expertise as I came upon this forum trying to help my son fix his phone. He's only 11 years old- but as we call him at home our "tech guy". He got a brand new HTC One M8 yesterday and 3 hours later - the phone was "bricked" as I have been told. Apparently, (these are his words) he "unlocked the bootloader using HTCdev, then flashed twrp, then flashed supersu.zip.
I have no idea what any of that means but apparently he did something wrong because his phone is not working and we don't know how to fix it. If you have any compassion for a frustrated Mom who's trying not to be angry with her son -- I would appreciate any advice you can give on how to fix this.
I have attached a picture of what the phone looks like when we turn it on. Not sure how to get picture in post.
Thanks a bunch!!
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I'm going to venture to guess that the process will be entirely too long and tedious for someone not well versed to follow and could potential end in disaster. The phone isn't bricked since the main recovery menu pops up. I'd suggest looking on craigslist for someone locally to help you guys out. Unless someone here can offer a quick fix, i'd much rather you find someone that has experience to fix this in person. Sorry if that's not the answer you were looking for but that would probably be your best bet
Bchgirl19 said:
hi everyone! I am seeking your expertise as I came upon this forum trying to help my son fix his phone. He's only 11 years old- but as we call him at home our "tech guy". He got a brand new HTC One M8 yesterday and 3 hours later - the phone was "bricked" as I have been told. Apparently, (these are his words) he "unlocked the bootloader using HTCdev, then flashed twrp, then flashed supersu.zip.
I have no idea what any of that means but apparently he did something wrong because his phone is not working and we don't know how to fix it. If you have any compassion for a frustrated Mom who's trying not to be angry with her son -- I would appreciate any advice you can give on how to fix this.
I have attached a picture of what the phone looks like when we turn it on. Not sure how to get picture in post.
Thanks a bunch!!
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Check your pm
UPDATE
Thank you for your responses! Much appreciated. Believe it or not - this kid fixed it all by himself. Basically (remember I am not technical) he unlocked the boot loader then flashed a ROM onto an SD card and was able to load. Don't think I worded correctly - but it's fixed and working fine. WHEW!!
I will certainly keep the info to this forum handy because something tells me that I will be visiting again with this child..................
Have a great evening!!
p.s. I typed the wrong key -- he's 12 not 11
Bchgirl19 said:
Thank you for your responses! Much appreciated. Believe it or not - this kid fixed it all by himself. Basically (remember I am not technical) he unlocked the boot loader then flashed a ROM onto an SD card and was able to load. Don't think I worded correctly - but it's fixed and working fine. WHEW!!
I will certainly keep the info to this forum handy because something tells me that I will be visiting again with this child..................
Have a great evening!!
p.s. I typed the wrong key -- he's 12 not 11
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I started getting into ROMs your sons age. I am 15 now. I have hard bricked a Motorola Atrix 2, meaning it won't turn on at all. That's cool your son is a tech wizard too, it will do him a lot of good and a lot of bad. You should educate him about Ubuntu and let him screw with that on a PC. Much safer messing with a computer than a phone. Anyways, glad he got it working. ?
Sent from my HTC One_M8 using Tapatalk
supitsronnie said:
I started getting into ROMs your sons age. I am 15 now. I have hard bricked a Motorola Atrix 2, meaning it won't turn on at all. That's cool your son is a tech wizard too, it will do him a lot of good and a lot of bad. You should educate him about Ubuntu and let him screw with that on a PC. Much safer messing with a computer than a phone. Anyways, glad he got it working. ?
Sent from my HTC One_M8 using Tapatalk
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Me too! Im 14 now.
The M8 is my first android phone and custom roms seem to get better and better.
The phone was not "bricked", and you are using the term improperly. Your son simply did something to make the phone unable to boot into the Android operating system. This state is usually easy to recover from, as long as the proper steps are known. So that is not a brick.
Itis of course your choice whether to let your kid modify (mod) your phone in such ways. And part of the modding process is always going to involve some hiccups (for even the most experienced users) and figuring out how to fix them. So I'm glad your son figured it out.
On the other hand, both you and he should be fully aware (if not already) that modding the phone may void the warranty, and also permanent damage (a true "brick") is possible if he doesn't fully understand what he is doing. Such damage is not covered by warranty.
To the OP (original poster), please do not create multiple thread asking the same question.
Its against forum rules, and makes it super confusing for those trying to help you.
http://forum.xda-developers.com/showthread.php?t=2750602
Bchgirl19 said:
hi everyone! I am seeking your expertise as I came upon this forum trying to help my son fix his phone. He's only 11 years old- but as we call him at home our "tech guy". He got a brand new HTC One M8 yesterday and 3 hours later - the phone was "bricked" as I have been told. Apparently, (these are his words) he "unlocked the bootloader using HTCdev, then flashed twrp, then flashed supersu.zip.
I have no idea what any of that means but apparently he did something wrong because his phone is not working and we don't know how to fix it. If you have any compassion for a frustrated Mom who's trying not to be angry with her son -- I would appreciate any advice you can give on how to fix this.
I have attached a picture of what the phone looks like when we turn it on. Not sure how to get picture in post.
Thanks a bunch!!
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Click to collapse
You got your 11-year-old a $700 smartphone. What did you think would happen? Why in the world does a kid that young even need a smartphone?
supitsronnie said:
I started getting into ROMs your sons age. I am 15 now. I have hard bricked a Motorola Atrix 2, meaning it won't turn on at all. That's cool your son is a tech wizard too, it will do him a lot of good and a lot of bad. You should educate him about Ubuntu and let him screw with that on a PC. Much safer messing with a computer than a phone. Anyways, glad he got it working. ?
Sent from my HTC One_M8 using Tapatalk
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I agree about his technical skills being alot of good and bad! We've had our share with him-- I won't bore you with the lists. My husband is the tech guy (of course he was away on business when this happened) and he understands his quest for knowledge and how much he loves this stuff - -says it's how he learns. Hubby has given him some old laptops and ipods and he sure has fun with those!
greyhulk said:
You got your 11-year-old a $700 smartphone. What did you think would happen? Why in the world does a kid that young even need a smartphone?
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I'm glad you are so concerned with my wallet! Where did you even come up with that figure of $700!? Try again!!
Bchgirl19 said:
I'm glad you are so concerned with my wallet! Where did you even come up with that figure of $700!? Try again!!
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Oh, I'm sorry. Are you counting the on contract price? Okay. Well, throw it on the ground or drop it in a pool or give it to a child to ruin. Now go back to the store to get a replacement and see how much it costs. You also signed a contract and took on an extra monthly data plan... For a child. The fact that you have no clue how much the phone actually costs explains a lot, actually.
I'm not concerned about your wallet. You clearly have more money than sense, so rather than crying here, just go buy a replacement phone for him to ruin. While you're at it, go ahead and get him an espresso machine.
Sent from my X9006 using Tapatalk
greyhulk said:
Oh, I'm sorry. Are you counting the on contract price? Okay. Well, throw it on the ground or drop it in a pool or give it to a child to ruin. Now go back to the store to get a replacement and see how much it costs. You also signed a contract and took on an extra monthly data plan... For a child. The fact that you have no clue how much the phone actually costs explains a lot, actually.
I'm not concerned about your wallet. You clearly have more money than sense, so rather than crying here, just go buy a replacement phone for him to ruin. While you're at it, go ahead and get him an espresso machine.
Sent from my X9006 using Tapatalk
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Seems like she asked a question to a problem and it was answered. I'm not sure how taking a personal shot at a newcomer to the forum accomplishes anything. Her decision to buy her son anything is hers and hers alone, why inject your opinion into it, much less insinuate that she has no sense. It comes off as aloof and petty. This doesn't seem to be in the spirit of this forum. Flame away.
johnnyutah22 said:
Seems like she asked a question to a problem and it was answered. I'm not sure how taking a personal shot at a newcomer to the forum accomplishes anything. Her decision to buy her son anything is hers and hers alone, why inject your opinion into it, much less insinuate that she has no sense. It comes off as aloof and petty. This doesn't seem to be in the spirit of this forum. Flame away.
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Thanks a bunch for your support and from all of those who responded. I've visited various forums in my life and am well aware that there are always those few who just like to be mean and find power on these boards. I didn't come here asking for anyone's opinion on what I allow my children to do or how they spend their allowance - just needed some advice. Sincerely appreciate the great input that I have received.
Bchgirl19 said:
I'm glad you are so concerned with my wallet! Where did you even come up with that figure of $700!? Try again!!
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The actual retail cost of the device is $639; which would also be the replacement cost of this device. The on-contract price of $199 is just a subsidized cost, which the carrier basically spreads over the length of your 2-year contract.