Pretty much as the title says to be honest, have had the phone 14 days but three are being gits about the exchanging it for no particular reason.
I have tried downloading and installing any and every free pixel fixer from the Market and left them running any where from 2-30 mins.
Like I say its one green pixel right in the middle of the top third of the screen.
Any suggestions please or home made remedies, I have been advised about running a magnet over it quickly but not really keen n doing that to be honest.
Thanks in advance.
Well most dead pixel fixers should run for hours and not minutes... Also, there's the pressure technique which consists of pressing down on the dead pixel. Only catch is you can't really do that with the SGS2 because of the glass. So your best bet is return the phone for warranty replacement (If possible)
U said it is a dead pixel and u want to cure it using old tech used for LCD screens.
Our GS2 has AMOLED screen which is different from LCD.
LCD pixels physically twist to let block or allow light through them which is why they get stuck.Here all those apps or home remedies may work.
For an AMOLED pixel to get "stuck", it would have to burn out meaning it would be permanently black, or if the controller had a short that for some reason continually told a particular pixel to stay a particular color.
To make long story short-claim factory warranty ASAP.
Related
Yesterday i bought a HTC Hero (my first one). When i turned it on and toke a good look at the starting screen (the one that says Hero, and HTC), i found a white pixel, probably dead or something. I went back to the store to get a new phone. This was not a problem at all and i got a new Hero. Now again, when i turned on the phone and toke a good look at the black screen, i also found 2 pixels with a other wierd problem:
The pixels also turned out white when i looked at them in a specifica angle. Just to be clear, i am watching on a black screen (starting screen). If you look at the screen and not in a specific angle i cant spot the pixels directly, but when i tilt over the phone slightly they show up and are 2 little white dots.
After i found out i downloaded the Detect Dead Pixel app. This app can create a black screen, the same screen as the home screen. When i use this app to spot the pixels again they are way less visible than on the home screen... I can spot 1 of them a little bit if i look at the screen in a certain angle and i can see a little dot, but i cant see them that good as on the home screen. They are not visible on other colors, only black.
I really dont know what to do with the phone now ... does anyone know what this is? im a bit concerned. Thanks!
After a bit more research on my phone i firugred that the dots really arent that visible. Maybe its just dust under the screen? When i put on a black screen using some kind of Android app i can not spot them. If the pixel is lazy or dead it should be clearly visible on a black screen right? for the lazy one then.
Anyway, i spotted a other problem on a black screen:
A brighter spot on the top part of the screen (like someone is pressing on it a little bit). Is this a problem ? im deciding if i should return the phone again..
Well its entirely upto you mate - i dont know what contract you've taken out but you may have that phone for 2 years. If your not entirely happy with it i'd take it back while you still can.
Issues with the screens rarely correct themselves.
My first Hero had around 10 dead pixels and i got it replaced as i wasn't happy with it. I now have one with a perfect screen and i'm really happy with it!
Well i just returned to the store and got another phone. This is the 3th one, and it still has problems, even more then the previous ones ....
On the boot screen there are about 10 very very tiny white wierd points visible ... im getting a bit frustrated here. What is this with all the screen problems ? :S
looks like they got a bad batch in your shop... have you considered powering up the phone while you are still in the store? might save you same time and way...
kendong2 said:
looks like they got a bad batch in your shop... have you considered powering up the phone while you are still in the store? might save you same time and way...
Click to expand...
Click to collapse
I have done that, but as i said, its only really visible in a dark room with screen brightness on 100%. I have checked the phone in the store and it just wasnt visible. When i checked the screen in a complete dark room i spotted the little things again. Looks more like dust to me =\
If your brightness is 100% you should see that one single pixel immediately.
Try making an image in paint (480*320) with a black background and a single white pixel. Open that image on your phone. The dead/lazy pixel should be just as bright as the one you drew.
Also the brighter spot is normal. It's called "backlight bleeding". Every lcd screen has this 'problem'.
They are not clearly visible, i think they are smaller then pixels, but they are countable on the bootup screen. When i tilt the screen them seem to change color (might just be dust). Green etc. I dont know what to think of it, come on. A wrong batch shouldn't be the problem if its dust, then its just a assamblation error. But 3 in a row?
I'm getting a bit pissed
It's dust or a fingerprint blocking a very small subpixel. Can't you just wipe it off? But I suspect very tiny scratches.
idk whether this is possible, but it might be dead subpixels. that would explain why they are smaller than a full pixel...
Does anyone know if that is possible? it sounds like a good explaination. Dead sub pixels could be the problem. They are smaller then pixels, but beg enough to be counted (i can count over 13). Little white dots on a 100% brightness black screen.
It must be dust, its a common question among hero owners. Most of the time the things they see is dust. It would be crazy if all new hero's have up to 10 or 13 dead pixels.
Ok well, here's what happened next:
I returned my phone again, god my cash back, bought a new one at a other store, SAME problem. Swapped it for a new one again, same problem!
Got my money back and i completely changed my mind of buying a Hero.
It is not dust. Its a perfect white dot, and definately some kind of pixel issue.
To bad..
Are you sure you're not being pixel-paranoid?
When reading all of this it sounds mostly like small dust particles under the screen. And looking at the number of phones you have tried, chances are you also got one with a real dead pixel (hot pixel, always on).
But I also think you are obsessed about it. My phone also have one dust thingy somewhere which I found just like you did (pixel tester, black screen). Smaller than pixel and less bright though.
I never notice the thing under normal use, unless I really go searching for it with a black background.
So you might make it bigger than it really is and miss out on a really nice phone.
Then again, we all have our own quality standards and its good yours is a high one!
I have had a tiny dead pizel since I bought my phone. Only really see it on the bootscreen.
I was always more bother by the light you can see coming from under the keys at the bottom and near where the lcd meets the keys.
I also have 3 dead pixels but they aren't that irritating.
I also discovered them when booting up the phone, but for me, they are sea blue (all three)
Maybe it is 2nd hand stuff HTC uses on their phones?
i have about 7 or 8 dead pixels too. it doesn't bother me too much anymore... only notice it in a completly dark room on the boot up screen... probably a common problem with the lcd screen the hero uses
All Hero's have this, or will have it inevitably:
The screen does not connect fully; there is a rubber-border between the glass and the metal frame surrounding the screen.
Look from the right angle, and you can see that there is a small 1/10th mm opening. Dust will come through here, and it will get on the screen.
HTC will wipe it off free of charge of course.
It is NOT a dead pixel; these can be seen from any angle, although the color changes a little but because of the viewing angle.
Call HTC and say you have dust under your screen, they will fix it for you, free of charge.
I've seen quite a few posts regarding returning GTablet's because of a dead pixel. Is this a realistic concern of trouble to come? I paid for it so it should be perfect? or buyers regret with an easy escape clause?
I'm asking because I have a dead pixel but it doesn't bother me as long as I know it's not going to be infectious... anyone have any thoughts?
Thanks
I've got no dead pixels on my GTab, at least none that I've noticed. However my Samsung desktop monitors each have a dead pixel (one turns white instead of black, one just doesn't work). They've been that way since day one, and are 3 years old. No sign of them 'spreading' to other pixels.
I exchanged a Gtab because of dead pixel (snapped and got a refund when the second one had bigger problems). It seems to me like on a touchscreen device, the most important thing is a the screen. If the screen is having problems from day one, I don't trust the device. I'd return it.
CodeNinja said:
I've got no dead pixels on my GTab, at least none that I've noticed. However my Samsung desktop monitors each have a dead pixel (one turns white instead of black, one just doesn't work). They've been that way since day one, and are 3 years old. No sign of them 'spreading' to other pixels.
Click to expand...
Click to collapse
See I have similar experiences with LCD's as well so I never even thought about returning it. Didn't know if there was something different about these touchscreens that would be cause for concern.
Two small pinpoints of white light on the screen. Are these dead pixels? Stuck Pixels?
I'm guessing that either way I should exchange it. So, apparently Asus is going to be having quality issues?
JazzMac251 said:
Two small pinpoints of white light on the screen. Are these dead pixels? Stuck Pixels?
I'm guessing that either way I should exchange it. So, apparently Asus is going to be having quality issues?
Click to expand...
Click to collapse
http://www.flexcode.org/lcd2.html
let it load
select "fix my screen"
if it doesnt go away after it runs... if it doesnt auto close after a minute, just close it
its a dead pixel
return son!
No dice. Thanks anyway.
Guess this bad boy is going back...
I got a replacement Prime yesterday and thought everything was perfect until I opened my web browser to google, which is pretty much all white and noticed a bright spot like you are describing in the title. Mine are definitely NOT stuck/dead pixels. I know because I returned my first one in part because of stuck pixels. It's almost like these pixel(s) allow slightly more light through than the adjacent pixels. Sort of like light bleed but not at the edge of the screen. I can only see it on white or very, very light backgrounds. It disappears entirely on darker colors.
It is unfortunate but I will not replace this again for a third time. It goes away unless my Prime is charging or docked (which I assume is because it is similar to the tablet being plugged in) and can only be seen on an all white background. I will never use my tablet plugged in, I charge it at night when I sleep, and the limited amount I have it docked is not an issue since it only shows up on an all white background and seems less noticeable than a dead/stuck pixel. Honestly, a smudged screen is more noticeable/annoying. Since I don't use my dock much it will probably end up having a dead battery anyway which means I really wouldn't see it much, unless the battery in the dock is required for it to function while attached, I'm not sure but will find out. Thinking about it I guess it probably does need to be charged for the ports and everything to work unless it leaches off the tablet. Who knows...I'll test it at some point.
It is kind of strange though and I really dislike trying to justify a flaw to keep a $500 device but whatever. IPS screens have some nice benefits but they seem to have a lot of flaws too like bright spots, pretty bad light bleed and more stuck pixels than I am used too. I went back and forth in my OCD head so many times about how many times I would exchange or return this device before I get one that is pristine but if I return it there is nothing else that interests me.
Asus had quality issues with their past Transformer and to think the 1080p tablet will be any different is ignorant.
Anyway, end blog. Since that's what XDA is now
Where did you guys get yours from?
DroidHam said:
Where did you guys get yours from?
Click to expand...
Click to collapse
Best Buy, ordered 1/6.
JazzMac251 said:
Two small pinpoints of white light on the screen. Are these dead pixels? Stuck Pixels?
I'm guessing that either way I should exchange it. So, apparently Asus is going to be having quality issues?
Click to expand...
Click to collapse
If it's only 2 pixels and they are not directly adjacent, it's unlikely that they will take it back as that is deemed an acceptable tolerance for dead/stuck pixels. I think you need to have 5 or more total or 2 directly adjacent.
Pretty much all manufacturers use this guideline I believe. I hope I am wrong and you do get to exchange it.
Doktaphex said:
If it's only 2 pixels and they are not directly adjacent, it's unlikely that they will take it back as that is deemed an acceptable tolerance for dead/stuck pixels. I think you need to have 5 or more total or 2 directly adjacent.
Pretty much all manufacturers use this guideline I believe. I hope I am wrong and you do get to exchange it.
Click to expand...
Click to collapse
I had one dead pixel on my Xoom and Best Buy replaced it without even turning it on to verify
I had two stuck pixels when I first got my Prime. Running pixel fixer apps didn't fix the problem. However, both of them have "unstuck" themselves after a few days of use. If you have some time before you have to return it, you may want to wait a little.
EDIT: Check that. I just ran a dead pixel test and only one of the two unstuck itself. The other one is so unnoticeable to me that I haven't seen it.
JazzMac251 said:
Two small pinpoints of white light on the screen. Are these dead pixels? Stuck Pixels?
I'm guessing that either way I should exchange it. So, apparently Asus is going to be having quality issues?
Click to expand...
Click to collapse
Same issue here, bottom right of the screen, small patch of white light in the browser window about an inch from the corner..
Not sure whether to return, the rest of the tablet is awesome!!
I just got another one and about 7 dead pixels the kind you can see on
Black screens and also slightly a bit of light bleed where the headphone jack is
Sent from my PC36100 using Tapatalk
I have one dead pixel on my screen. Is that enough to be able to exchange the phone?
I have a stuck pixel in the middle of my note's screen.
It appears red on any white/light colored backgrounds. I tried some pixel fixer apps, but they didn't work.
Is that what you have, a stuck pixel? Or is it actually a dead pixel as in the pixel is off/gray/dark no matter what the background color is?
You have alot of power in the first 30 days with AT&T and almost no power after that time. So now is the time to do it.
One pixel is not theoretically considered a defect, every manufacturer determines how many pixels and patterns equals a defect.
But with that said, the customer is king for those 30 days. They are well aware you could walk away from the device and any contract or extension you signed to get the device. Therefore its just good business to make you happy and replace your device. Of course, once that 30 days is up and you are locked in.....well..
My Samsung Galaxy Note™ is smarter than your Honor Student.
It is the reddish orange pixel.
is there any app telling u that or what?
Hi,
I just received a new S3, and I'm noticing what I would call a couple of dead pixels: on a white screen (but also red & green, on blue it is not noticeable/ I cannot judge) at any brightness, there are two distincs points (I would say, pixels) that remains black.
When magnifying the zone with a lens, I can notice the defect is circular with the size of few pixels (<10) with lower luminosity then the rest of the display, with the center emitting no light.
Anyone with the same experience? How this is evolving with time: starts working? worsen?
One pixel is towards the border and just the second (in the center) bothers, but effect is very small and noticeable only when you know it is there.
I took the phone on Amazon, so with great flexibility for returning it, but I got it on .de (and I'm living in .fr) because of the great price (359€) and it is a bit annoying returning it.
Thanks for the feedbacks
Giorgio
Use search read identical post on this very section .
jje
I ve has 4 S3's, all brand new, 2 out of the 4 had dead pixels.
the one i currently have is dead pixel free, i cannot stand a dead pixel.
My solution to a stuck pixel
About Dead/Stuck pixel on OLED Device Display
I have a S3 GT-9300 that I use daily, the other day I dropped it on a hard surface and a single shiny green stuck pixel appeared on the bottom left corner of the display, it was a bit of an eye sore really, But I'll share my simple FIX if its a related problem like mine was*I thought if the drop caused it, then a related solution may fix it, so I simple activated display and went to the home page.then I turned the display facing my palm and held the device carefully at the top end and slapped it several times hard into the palm of my hand where the pixel problem area was. then stuck pixel went away...
I hope this works for you too*
@^
Well, that's certainly one of a kind....
So noob, just send it back. No biggie It's Samsung's fault for having appalling build quality. So just go into the store and scream your head off till you get a new one, or preferably an s4 for inconveniences.