best buy replacement? - HTC EVO 3D

who here has had their phone repaired with bb after rooting with htc unlock

They usually dont repair phones, they just replace them.
But I would definitely unroot before taking it in, just to be sure they don't void your warranty.

They won't know...they are retarded & work at best buy. Nobody at any of the local stores even knew what a mhl adapter is.
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SketchyStunts said:
They won't know...they are retarded & work at best buy. Nobody at any of the local stores even knew what a mhl adapter is.
This also true for sprint, radio shack, ect. Lol
Sent from my PG86100 using xda premium
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Click to collapse
Sent from my PG86100 using xda premium

Not true at my local best buy store, one of the employees entered their wifi password in my phone so i could research a video card and the first thing he said was, hey your phones rooted. There was another time it happened as well.
Not sure if they would care or not, better to be safe than sorry.
Sent from one Fresh Honey Sensed Evo 3D

chROMed said:
Not true at my local best buy store, one of the employees entered their wifi password in my phone so i could research a video card and the first thing he said was, hey your phones rooted. There was another time it happened as well.
Not sure if they would care or not, better to be safe than sorry.
Sent from one Fresh Honey Sensed Evo 3D
Click to expand...
Click to collapse
There are a few BB employees who are actually people like us and root their own phones as well, but the rest are clueless.

sitlet said:
They usually dont repair phones, they just replace them.
But I would definitely unroot before taking it in, just to be sure they don't void your warranty.
Click to expand...
Click to collapse
Ok thanks man. going to root my EVO on hboot 1.5 then

Most places don't care lol they like HTC only threw that void warranty in because folks over clock and tend to spank there CPU or brick it . Which they don't wanna warranty somethin like that do to a user messing up.
But if general hardware issue your good to go.
Sent from the Reaper.

Related

[Q] I'm selling my Thunderbolt, un-root or leave rooted?

I'm thinking I might be forced to sell my HTC Thunderbolt. Right now I am running the latest BAMF 2.1, and my question is, can I sell my phone and be able to meet someone at a Verizon Wireless and have the rooted Gingerbread Tbolt activated to whoever the buyer will be? Or do I need to flash back to bone stock unrooted 2.2? I'm hoping to leave it as is and just do a data wipe so that perhaps mine will have a little bit of an edge over the other phones I'm seeing posted now. I hate to sell it but times are tough. Thanks for any advice! -Phil
Most of the phones I have sold I have left rooted
Sent from my ADR6400L using XDA App
Cool, well I guess its worth a shot... I guess I'm overthinking it but I was concerned about reactivating the phone if it is on the GB radio and running a completely un-factory rom... Paranoia I guess
Sent from my ADR6400L using XDA App
To be honest most reps who set it up won't even notice and if they just do the *228 the computer system won't even be able to tell I used to work at Verizon and did this all the time
Sent from my ADR6400L using XDA App
mediq91 said:
To be honest most reps who set it up won't even notice and if they just do the *228 the computer system won't even be able to tell I used to work at Verizon and did this all the time
Sent from my ADR6400L using XDA App
Click to expand...
Click to collapse
Considering *228 doesn't work on this phone they probably won't notice at all.
Sent from my ADR6400L using XDA Premium App
Yeah very true I forgot that they need to get the
4G sin set up
Sent from my ADR6400L using XDA App
I'd try to get a few extra bucks out of it rooted. I mean in the city they sell "unlocked" phones and what not for more than sticker price.
lortay78 said:
I'd try to get a few extra bucks out of it rooted. I mean in the city they sell "unlocked" phones and what not for more than sticker price.
Click to expand...
Click to collapse
Actually somewhat where I was going to go with my answer.
Seriously, verizon reps are clueless, don't worry about it. Gingerwhat?
P.S. I know, used to be one.
Sweeny Russ said:
Seriously, verizon reps are clueless, don't worry about it. Gingerwhat?
P.S. I know, used to be one.
Click to expand...
Click to collapse
Lol. The ones I've talked to. Don't know much about the devices they sell. They've seen launcher pro on my X when I had it and didn't know what to make of it. Didn't want to help me cuz that was the reason my phone was acting funny
Tbolt meatclaws-talkatap
Why are you selling?
Sent from my ADR6400L using XDA Premium App
inkdaddy66 said:
Lol. The ones I've talked to. Don't know much about the devices they sell. They've seen launcher pro on my X when I had it and didn't know what to make of it. Didn't want to help me cuz that was the reason my phone was acting funny
Tbolt meatclaws-talkatap
Click to expand...
Click to collapse
Haha that makes me laugh because of how clueless most reps are... I remember going to work and getting pissed because I felt like the others did not know much
Sent from my ADR6400L using XDA App
lortay78 said:
I'd try to get a few extra bucks out of it rooted. I mean in the city they sell "unlocked" phones and what not for more than sticker price.
Click to expand...
Click to collapse
+1
I'd leave it as is, custom rom & all. Whoever buys it will most likely appreciate it. If they've had a rooted HTC before, they can figure out how to swap roms/radios.
Sent from my ADR6400L using XDA App
Unfortunately I am broke as a joke and I need some cash fast...

Sprint is soooo good!!

So the other day im standing at the door waiting for my fiancée to go out for lunch and i dropped my phone on our hardwood (giggity) floor. It had a case on it and it couldnt have fallen from more than 3 feet. i picked it up turned on the screen nothing wrong. all was good. i get into the car and realize that the bottom half of my screen doesnt work. i have hboot 1.50.000 so as far as taking it back im pretty screwed. Not really having a choice i flashed a stock rom and took it in to the store. They told me that my insurance had carried over even though i had bought it off craigslist (which i didnt know) they said to come back in an hour and it would be good to go. I come back and the tech tells me that it couldnt be fixed. He asked me if i wanted to order a new one or i could have one that a customer brought back during their trial period, i checked it out it was in perfect shape plus it came with a screen protector. So in my head im thinking i just took my rooted broken phone in the store and am walking out with a new phone plus sum, all with out them knowing i had void my warranty! he activates the new 3d for me and just as hes handing it to me he says "Oh and just a heads up dont root this one." I could barely speak i just looked at him and said....al--right. haha but that is the kind of service i always get with my local sprint store. they ALWAYS are super nice and always take care of me. Is this story relevant to anything? not really but with all the sprint hate ive been reading i thought i would give them props. ive been with at&t, verizon and us cellular and sprint has surpassed all of them.
Rooting your phone doesn't void your insurance coverage with Sprint. If you pay them for it, they'll provide the service . Glad you got a replacement with no hassle or deductible.
This made my night. I can sleep now. Lulzy story.
Sent from my PG86100 using XDA App
You were like. .Woah.. then I was like WOAH.. then it was like WOOOOAAAAH..
Anyway, thats pretty cool. Did you leave your SD card in there? Thats the #1 mistake when taking your phone to get repaired.
Props to the guy . I love Sprint and my Dual core shooter
Sent from my HTC EVO 3D beast , using XDA App
It's nice to see someone posting positively about Sprint. I've always had great experiences with Sprint and seeing all the threads dedicated to *****ing about them gets old...
Sprint is great. Coming from verizon when it took multiple BBB complaints to get any solution, it its a relief.
Sent from my SPH-D710 using Tapatalk
I've seen a lot of complaints on Sprint, but I've never actually had any issues myself. In fact, I've had a hell of a lot better customer service with Sprint than I did with T-Mobile.
SolsticeZero said:
I've seen a lot of complaints on Sprint, but I've never actually had any issues myself. In fact, I've had a hell of a lot better customer service with Sprint than I did with T-Mobile.
Click to expand...
Click to collapse
Same here. Sometimes I believe some people just have ridiculous expectations.
I also always have great customer service. ATT was the worst imo.
Sent from my PG86100 using XDA App
Yea man you got a good tech. I'm a Sprint tech and per policy since we can't prove a device has been rooted we have to exchange/repair your device. But a lot of the techs like to have a power trip and give customers grief for rooted devices. We all have rooted devices at our store and I always encourage getting the most out of your device by rooting it
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Funny. I have a certain store I have always had great service and no problems exchanging phone. Actually got a couple of free upgrades. I have tried other stores but none of them seem as cool as the one I like to use.
Sent from my PG86100 using XDA App
capathy, sent you a pm. Thanks in advance.
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Any chance of some paragraphs?
Just sayin...
Sent from my PG86100 using xda premium
aoaleman said:
Same here. Sometimes I believe some people just have ridiculous expectations.
Click to expand...
Click to collapse
That's nothing short of the truth, man.

[Q] Returning relocked rezound?

So i really want to unlock but im worried about it still saying re-locked at the top if i ever have to send it back for any reason just in case. Maybe im just paranoid but i have already had 1 replacement and i don't want to have trouble if i need another. Anyways, my question is has anyone successfully returned a rezound BY MAIL. i dont care about if it worked in a store, i have to send it back by mail. Has anyone done it? If so, post your results
PS. I am not new to rooting, i had a Dinc and loved all the roms for it but you could always get it back S-on if you needed a replacement and there's no way to do that with this one.
werdna87 said:
So i really want to unlock but im worried about it still saying re-locked at the top if i ever have to send it back for any reason just in case. Maybe im just paranoid but i have already had 1 replacement and i don't want to have trouble if i need another. Anyways, my question is has anyone successfully returned a rezound BY MAIL. i dont care about if it worked in a store, i have to send it back by mail. Has anyone done it? If so, post your results
PS. I am not new to rooting, i had a Dinc and loved all the roms for it but you could always get it back S-on if you needed a replacement and there's no way to do that with this one.
Click to expand...
Click to collapse
Multiple threads on this already that answer your question.
Sent from my ADR6425LVW using XDA App
nosympathy said:
Multiple threads on this already that answer your question.
Sent from my ADR6425LVW using XDA App
Click to expand...
Click to collapse
i searched and everyone has returned them to a store which is not an option to me. Also, you could just answer if you know rather than trolling and not even giving an answer
werdna87 said:
i searched and everyone has returned them to a store which is not an option to me. Also, you could just answer if you know rather than trolling and not even giving an answer
Click to expand...
Click to collapse
Not trolling. I gave you an answer.
"If you give a man a fish, he will eat for a day; if you teach a man to fish, he will eat for a lifetime."
Plus plenty of people have posted their experiences about doing this over the phone. It was all that was talked about the first week we got HTC Dev unlock.
Sent from my ADR6425LVW using XDA App
nosympathy said:
Not trolling. I gave you an answer.
"If you give a man a fish, he will eat for a day; if you teach a man to fish, he will eat for a lifetime."
Plus plenty of people have posted their experiences about doing this over the phone. It was all that was talked about the first week we got HTC Dev unlock.
Sent from my ADR6425LVW using XDA App
Click to expand...
Click to collapse
I have tried looking and i REALLY cant find any threads that state someones results clearly so could you possibly link me to one if there are so many?
werdna87 said:
I have tried looking and i REALLY cant find any threads that state someones results clearly so could you possibly link me to one if there are so many?
Click to expand...
Click to collapse
Don't do it, it probably won't end well
If you can't find it then assume the worst or keep on googling
Hit thanks or ill hit you
Don't do what?
Sent from my ADR6425LVW using XDA App
You still have HTC's Warranty, as for Verizon.. A store Visit they won't really bother going as deep as checking the bootloader... A mail in to Verizon they would notice once they try to Debug it before selling it off as Refurbished and sending you another
But DO they check and debug that deeply. Going to a store is really just not an option for me and I don't want to be stuck with a defective phone if I can't get it replaced and its a hardware problem.
EDIT: Also, what does HTC's warentee cover vs. Verizon's?
Sent from my ADR6425LVW using XDA App
HTC claims they will cover all HW issues NOT related to unlocked bootloaders. Verizon is kinda up in the air. I can say plenty of people have said that they have sent multiple phones back to Verizon while still rooted and s-offed, so not just the rezound and have never been charged.
Sent from my ADR6425LVW using XDA App
werdna87 said:
But DO they check and debug that deeply. Going to a store is really just not an option for me and I don't want to be stuck with a defective phone if I can't get it replaced and its a hardware problem.
EDIT: Also, what does HTC's warentee cover vs. Verizon's?
Sent from my ADR6425LVW using XDA App
Click to expand...
Click to collapse
In all reality it comes down to the individual person at Verizon who checks the phone... Somebody might load up the Bootloader and See "Unlocked" and all hell breaks loose... Or some dude might just ignore it and flash a Factory Locked Bootloader and move on..
As for Warranty IDK.... Check the manuals that came with the phone
So, here's the better question, has anyone here actually been slapped with a fine for returning an unlocked bootloader?
Sent from my ADR6425LVW using XDA App
werdna87 said:
So, here's the better question, has anyone here actually been slapped with a fine for returning an unlocked bootloader?
Sent from my ADR6425LVW using XDA App
Click to expand...
Click to collapse
So far as we are aware, noone has. To be honest, as tach said, they might just flash the stock bootloader and go on. Depends on if that employee wants extra work or not.
Sent from my ADR6425LVW using XDA App
If I worked for Verizon and got your phone, I wouldn't care... **** I'll fix it and flash an engineering bootloader and send it back to you just for laughs
Tachi91 said:
If I worked for Verizon and got your phone, I wouldn't care... **** I'll fix it and flash an engineering bootloader and send it back to you just for laughs
Click to expand...
Click to collapse
So I think ill unlock Tom.... I can't believe its been thus long since I have flashed a Rom lol and also, do you have any idea how VZW flashes the bootloader?
Sent from my ADR6425LVW using XDA App
werdna87 said:
So I think ill unlock Tom.... I can't believe its been thus long since I have flashed a Rom lol and also, do you have any idea how VZW flashes the bootloader?
Sent from my ADR6425LVW using XDA App
Click to expand...
Click to collapse
They have the tools to create an RUU that has an engineering/unlocked bootloader
Tachi91 said:
They have the tools to create an RUU that has an engineering/unlocked bootloader
Click to expand...
Click to collapse
Is this at the store or at a return center? Not sure of the terminology for the location where a VZW employee would have the opportunity to flash an engineering bootloader.
Sent from my ADR6425LVW using Tapatalk
I don't think they will go that deep and check the bootloader, when my OG droid antenna crapped out on me I brought it in on cyanogenmod and they didn't even notice, the employees in most of the cases don't know squat about the phones and what to do with them
taptaptouch said:
I don't think they will go that deep and check the bootloader, when my OG droid antenna crapped out on me I brought it in on cyanogenmod and they didn't even notice, the employees in most of the cases don't know squat about the phones and what to do with them
Click to expand...
Click to collapse
Yea but did you bring it into a store or call and mail it in?
Sent from my ADR6425LVW using XDA App
If you got insurance and your that scared to take it back relocked, just "accidentally" back your car over it
Sent from my ADR6425LVW using xda premium

How are you unlocking your bootloader?

I am wondering how you guys are going to unlock your bootloaders. I am personally going to wait on one of our great developers to find an exploit.
Yup. Same here.
sent from 2yr old Evo on ICS
scottspa74 said:
Yup. Same here.
sent from 2yr old Evo on ICS
Click to expand...
Click to collapse
Yep won't be long either.
Sent from my SGH-T989 using xda premium
I am extremely excited to see what amazing ROMs this phone will get.
Sent from my EVO using XDA
I am also thinking it may be a situation like with the HTC rezound. Where we need the HTC unlock method to get the first 75% then some crazy trick like touching wires to certin places to get the rest of the full s-off
Stalte said:
I am also thinking it may be a situation like with the HTC rezound. Where we need the HTC unlock method to get the first 75% then some crazy trick like touching wires to certin places to get the rest of the full s-off
Click to expand...
Click to collapse
lol ummmmm very doubtful
Sent from my EVO using xda premium
Why?
Sent from my EVO using xda premium
Stalte said:
Why?
Sent from my EVO using xda premium
Click to expand...
Click to collapse
Why would anyone want to touch wires lol. First time I've heard anything like that to get s-off. Still sounds crazy to me.
Sent from my E4GLTE on XDA.
Papichulo06 said:
Why would anyone want to touch wires lol. First time I've heard anything like that to get s-off. Still sounds crazy to me.
Sent from my E4GLTE on XDA.
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=1613309
http://forum.xda-developers.com/showthread.php?t=1612035
Grounding the contact just forces the phone into download mode so they can unlock it. The only other way to get there (that I know of) is to softbrick the phone by breaking the hboot signature.
Damn. People had to get really clever to get to that. That's amazing. Hopefully our way forward will be simpler and safer. I'll bet many people traded the the rezound for something simpler to S-off
Sent from my EVO using xda premium
If I have Best Buy's Black Tie Protection, should I just go and use HTC's unlock? What are the draw backs on using the HTC unlock method?
shook187 said:
If I have Best Buy's Black Tie Protection, should I just go and use HTC's unlock? What are the draw backs on using the HTC unlock method?
Click to expand...
Click to collapse
Might void your warrenty which isn't that bad since sprint is to fix rooted devices anyways depending on the problem like u know cracked screen and what not is ok. Bricks no
ckoadiyn said:
Might void your warrenty which isn't that bad since sprint is to fix rooted devices anyways depending on the problem like u know cracked screen and what not is ok. Bricks no
Click to expand...
Click to collapse
But what if it's a shattered screen and it has to go through that 3rd party insurance. Will they not send you a new phone if you void the warranty?
Sent from my EVO using xda premium
Stalte said:
But what if it's a shattered screen and it has to go through that 3rd party insurance. Will they not send you a new phone if you void the warranty?
Sent from my EVO using xda premium
Click to expand...
Click to collapse
Hmm no clue guess it depends on that 3rd party but like I said I'm sure cracked screeens are ok or.something but not bricks. Warrenty is generally to get it swapped out through sprint when it totally dies or through HTC

[Q] Phone Replacement

Ok, so I'm an impatient little bastard and I want to get my phone s-off, but I took the OTA. So, I'm considering "accidentally" dropping my phone in the toilet or bathtub or something, and getting it replaced through the insurance. Here's the only problem: does anyone know if the phone that will come from Asurion will be brand new or "refurbished", and will it already have the OTA preloaded on it, or will it be just a fresh phone with no updates?
DeathTorrent said:
Ok, so I'm an impatient little bastard and I want to get my phone s-off, but I took the OTA. So, I'm considering "accidentally" dropping my phone in the toilet or bathtub or something, and getting it replaced through the insurance. Here's the only problem: does anyone know if the phone that will come from Asurion will be brand new or "refurbished", and will it already have the OTA preloaded on it, or will it be just a fresh phone with no updates?
Click to expand...
Click to collapse
ohh damn.... dont do that to the poor phone .... just wait a few days, i sure u will be able to S-off with the new OTA, just give it a few days , this is XDA, everything is possible, but dont do that to your phone man, its a great phone, and dont think u will be getting a new one, THEY ONLY SEND REFURBISHED PHONES... so just keep the one u have...
I'm on the .11 firmware...if I knew more about the intricacies of Android I'd try to find an exploit but as it is, there isn't one and I don't know how long it will be until they find one... otherwise, I do love this phone
Sent from my HTC One using XDA Premium 4 mobile app
insurance fraud is illegal.
Downgrade to .8. There is a solution here for that
Sent from my HTC One using XDA Premium HD app
saucyross said:
insurance fraud is illegal.
Click to expand...
Click to collapse
OP.... People like you is why we pay high deductibles and monthly fees... Breaking a perfectly good phone just to achieve S-off? You're a complete idiot who needs to grow up.
Most likely the phone you'll receive will have the OTA anyways.
Sent from my HTC One using xda app-developers app
Insurance will cover a rooted or s off phone...no need for a toliet
Sent from my HTC One using xda app-developers app
saucyross said:
insurance fraud is illegal.
Click to expand...
Click to collapse
Let the op do what he wants no need for moral police.
PaulG1488 said:
Let the op do what he wants no need for moral police.
Click to expand...
Click to collapse
I wish I could downvote posts.
Sent from my HTC One using xda app-developers app
PaulG1488 said:
Let the op do what he wants no need for moral police.
Click to expand...
Click to collapse
Moral police? Are you serious? There's a difference between illegal and immoral
Sent from my scumbag cheap phone
handman29 said:
Insurance will cover a rooted or s off phone...no need for a toliet
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
i'm not too sure about this. i asked a t-mobile rep on the day i was buying my One about the insurance. he said something about you receiving a one warranty for the software, regardless of what you do with it; but i have no idea about the hardware.

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