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ok i just got this hting less then a week ago, and 2 nights ago i was loading some game and the thing crashes. no big deal, boot right back up again. unlocked the screen, got to about the point where the sense weather displays and bam reboot. then even if i left it alone, it would constantly reboot. it got so bad to the point i couldnt even get it into h-boot. so i let the battery die, charged it up then booted it into h-boot and did a factory reset. reset worked fine, got 70% of the way through set-up then bam, boot loop
let the battery die again, factory reset it boot i into recoverymode, and was able to reboot and set it up. used it for about 10-20 mins, started syncing up accounts and stuff figuing whatever i did fixed it. bam, reboot. now im at square 1.
now im in my 14 days to exchange it but every damn store in boston is sold out, and since im an employee of at&t it get least priority to inventory(yes even though i am also a paiyng customer, seems kinda stupid but whatever). and i dont wanna deal with somerhing refurbed if i have to do a warranty swap...
so ANY ideas or help would be great.
waterhurley said:
ok i just got this hting less then a week ago, and 2 nights ago i was loading some game and the thing crashes
Click to expand...
Click to collapse
When you wiped and restarted, did the device begin to restore your installed apps? I would try a wipe without the device restore, just start it clean.
waterhurley said:
ok i just got this hting less then a week ago, and 2 nights ago i was loading some game and the thing crashes. no big deal, boot right back up again. unlocked the screen, got to about the point where the sense weather displays and bam reboot. then even if i left it alone, it would constantly reboot. it got so bad to the point i couldnt even get it into h-boot. so i let the battery die, charged it up then booted it into h-boot and did a factory reset. reset worked fine, got 70% of the way through set-up then bam, boot loop
let the battery die again, factory reset it boot i into recoverymode, and was able to reboot and set it up. used it for about 10-20 mins, started syncing up accounts and stuff figuing whatever i did fixed it. bam, reboot. now im at square 1.
now im in my 14 days to exchange it but every damn store in boston is sold out, and since im an employee of at&t it get least priority to inventory(yes even though i am also a paiyng customer, seems kinda stupid but whatever). and i dont wanna deal with somerhing refurbed if i have to do a warranty swap...
so ANY ideas or help would be great.
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Click to collapse
I'm with ya. Mine was solid for the first couple of weeks. Now its just a bootloop. Oddly, it was fine while I was on a flight today. Maybe something to do with the radio??
---------- Post added at 01:34 AM ---------- Previous post was at 01:27 AM ----------
And FYI I'm on the horn with HTC who says its a problem with the SIM. I took it out and its working just fine on wifi. Of course they have no resolution and offering to do nothing for me, other than "they're looking into it". It did stop the reboots for me though.
Same problem
I have had the same problem. Taking out the sim worked for a day but now it still reboots. Doing a clean factory reset doesn't work. It will re-boot over and over until it runs the battery out.
HTC said they are looking into it. WTF.
I use mine for wifi only, no SIM...I've been stuck in the boot-loop of death 3 times and the only thing I can do is let it run till dead. Really lame...and I was outside my 14 days.
Best build quality of any tablet I've owned (just about all of them) but it really has quite some bugs.
Thought I would share since I feel the HTC rep is full of BS with the SIM solution.
Sent from my SCH-I905 using xda premium
cramjammer said:
I use mine for wifi only, no SIM...I've been stuck in the boot-loop of death 3 times and the only thing I can do is let it run till dead. Really lame...and I was outside my 14 days.
Best build quality of any tablet I've owned (just about all of them) but it really has quite some bugs.
Thought I would share since I feel the HTC rep is full of BS with the SIM solution.
Sent from my SCH-I905 using xda premium
Click to expand...
Click to collapse
I agree with what you've said and feel that if we can't get some root access and start cleaning this thing up it will not live up to expectations... I'm finding less and less reasons to use it each day.
By the way. back on topic. I've gotten a reboot 4 times today while trying to get the gps to hook up and navigate. and it never has connected!
FYI: They're saying it's location-based now. HTC made me give them all the addresses I was at while it had been rebooting. It's happened to me in Chicago, where I live, and DC over the weekend.
I got this thing for remote administration. It's worthless to me without a SIM card.
AT&T is sending me a free one though. Guess I'll see if it happens on that one.
mattyass said:
FYI: They're saying it's location-based now. HTC made me give them all the addresses I was at while it had been rebooting. It's happened to me in Chicago, where I live, and DC over the weekend.
I got this thing for remote administration. It's worthless to me without a SIM card.
AT&T is sending me a free one though. Guess I'll see if it happens on that one.
Click to expand...
Click to collapse
I just landed in McLean and my device is rebooting like mad unless it's in airplane mode!!!
I've disconnected all mobile data and am connected with wifi only and so far no reboots... Will keep you informed but suggest you attempt same. 2:15pm Still no reboot!! 3:45 turned off airplane mode... rebooted twice already.
10:57pm. No reboots once I got out of DC/McLean area and into Baltimore. Back in Texas now and no reboots since landing and corrected to 4g
My reboot problem solved with workaround - boot in portrait mode
I had what may be a different issue than described in other entries on this thread, but here's my story:
1. Rebooted the device manually (to clear app memory)
2. Touched screen to log in
3. As soon as circle dragged to middle of screen, device reboots
(repeated this many times in frustration, then)
4. pulled SIM Card and microSD card, same issue
5. Put device in portrait mode (HTC logo on right, charger on left)
6. touched screen to log in
7. get to password entry screen.
8. enter password, I'm in!
9. Insert SIM, manually rebooted, log in with Portrait mode, works
10 Insert SD card, manually rebooted, logged in with Portrait mode, works.
11. Manually rebooted, logged in with landscape mode (HTC logo on top, charger on bottom), got instant reboot. Pulled SIM/SD, same thing.
I don't know if it was a bug in the password protection screen or what, but I disabled my password at login and now I only orient it in portrait mode when I boot. Have not had the problem since. Oh and mine is not location-based - It worked forever in Seattle until it stopped working, and also worked in Paris, France until it stopped working. Same location each time - same room even. only change was orientation of the screen for me.
I think all the reboot issues are related to AT&T Sim cards and AT&T apps
Because I unlocked my own and uesing another sim card and I didn't face any rebooting issue
bmw-boy said:
I think all the reboot issues are related to AT&T Sim cards and AT&T apps
Because I unlocked my own and uesing another sim card and I didn't face any rebooting issue
Click to expand...
Click to collapse
I swapped devices and will see what happens when I travel tomorrow... As for the ATT apps, unless you have root you can't pull those and if you do have root... Please share it with the forum.
Sent from my HTC PG09410 using XDA App
ATT Intruder said:
I swapped devices and will see what happens when I travel tomorrow... As for the ATT apps, unless you have root you can't pull those and if you do have root... Please share it with the forum.
Sent from my HTC PG09410 using XDA App
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Click to collapse
I hope to have root but i unlocked my device t use it with another SIM
Good times... now I have two of them right next to each other rebooting - my replacement and my old one. I even activated a new sim...
This is getting frustrating
mattyass said:
Good times... now I have two of them right next to each other rebooting - my replacement and my old one. I even activated a new sim...
This is getting frustrating
Click to expand...
Click to collapse
It is entirely location based. Last week I was in McLean VA. My device was in constant reboot. When I left and was closer to Baltimore it was fine. In Austin over the weekend... No problem. This week in Nashville... No reboots at all. I'll be in DC next week and am sure it will reboot.
Sent from my HTC PG09410 using XDA App
Hey all,
This request may sound odd, but could you list out the last time ur device rebooted and in what city?
I'm in Dallas and my tablet stopped rebooting over the weekend.
Radarscratch said:
Hey all,
This request may sound odd, but could you list out the last time ur device rebooted and in what city?
I'm in Dallas and my tablet stopped rebooting over the weekend.
Click to expand...
Click to collapse
Reboot last Friday in the Tyson's Corner area of VA.
Sent from my HTC PG09410 using XDA App
Mine magically stopped the crazy reboots tonight. No update or anything. In Chicago and confirmed with another guy in Chicago on another forum that his stopped as well
Hmmm... wonder if it was AT&T
Boot Loop
mattyass said:
Mine magically stopped the crazy reboots tonight. No update or anything. In Chicago and confirmed with another guy in Chicago on another forum that his stopped as well
Hmmm... wonder if it was AT&T
Click to expand...
Click to collapse
. Things that make you go hum....
I have the same problem !! I return it and I bought other one "Unlocked" I thought that will work, but,, still with same problem
i will change the SIM card from at&t to t-mobile hopefully the problem will not occur.
The ones not having or the reboots stopping, are you in a LTE market? Plus you could be a “soft” LTE market. ATT Intruder, Austin is not listed as a LTE market, but does your JS indicate LTE on the taskbar? San Antonio had LTE On since Feb/March. The people having the reboots, might be in markets where they are “lighting up” LTE in beta and those APNs/PSIDs might not be load in those new LTE SIMs cards.
Or, I could’ve been out of the cellular world too long…
Evertime I startup my phone with wifi on, the com.android.phone process crashes. I'm not able to connect to mobile network or enter my sim pin. If I boot the phone without wifi enabled, it boots normally. I've tried several factory resets, but the problem is still there. I've also tried changing simcard.
Anyone else with this problem, suggestions? I'm afraid I'll have to return it for repair/exchange.
Btw this is a XT910, european version.
Sent from my GT-I9100 using xda premium
alicewonde said:
Evertime I startup my phone with wifi on, the com.android.phone process crashes. I'm not able to connect to mobile network or enter my sim pin. If I boot the phone without wifi enabled, it boots normally. I've tried several factory resets, but the problem is still there. I've also tried changing simcard.
Anyone else with this problem, suggestions? I'm afraid I'll have to return it for repair/exchange.
Btw this is a XT910, european version.
Sent from my GT-I9100 using xda premium
Click to expand...
Click to collapse
Yup I sometimes have the same issue, but not all the time. I just normally reboot and its sorted. Bit of a pain but not a major issue to me and since I installed the update its not happened yet. UK unbranded handset
Sent from my XT910 using xda premium
update? is that the one mentioned in the dev forums? Any idea if its going to be pushed over the air or is it only available via manual update?
(sorry to hijack, I also get this issue but rather than rebooting I go into the mobile network settings and just get it to scan for cellular networks and it usually comes back)
Yep, the leaked OTA update for the GSM RAZR in the dev forums does fix this issue - at least, it has for me so far. Also fixed a bunch of others I had.
Sent from my Motorola RAZR
cool.. any idea when its coming officially?
Your guess is as good as mine. Didn't initially sit too well with me since we don't have a shipped ROM to flash back to, but I figure, when an official OTA does hit, we can just flash it over this one.
Sent from my Motorola RAZR
ok, no worries.. will wait patiently with fingers crossed .. Phone working ok apart from a few quirks and at least we know there's at least some update out there (which hopefully moto won't scrap)
alicewonde said:
Evertime I startup my phone with wifi on, the com.android.phone process crashes. I'm not able to connect to mobile network or enter my sim pin. If I boot the phone without wifi enabled, it boots normally. I've tried several factory resets, but the problem is still there. I've also tried changing simcard.
Anyone else with this problem, suggestions? I'm afraid I'll have to return it for repair/exchange.
Btw this is a XT910, european version.
Sent from my GT-I9100 using xda premium
Click to expand...
Click to collapse
Had the same issue. Restarting without the wifi solved the problem. Thanks for the tip. Looking forward for an official fix!
Try clear data of phone app. It should solve the issue. If not. Creat a back up then factory reset.
I wgot this problem when update the phone and this way help.
i have the same issue. if this message comes, it wont get any cell connectivity at all. i tried to turn on flight mode and turn it back off to see what happens. but if i turn it on. i cant turn it off anymore. i am stuck...i have to reboot
ianford10 said:
Yup I sometimes have the same issue, but not all the time. I just normally reboot and its sorted. Bit of a pain but not a major issue to me and since I installed the update its not happened yet. UK unbranded handset
Sent from my XT910 using xda premium
Click to expand...
Click to collapse
Tank you ianford10, rebooted with wifi off and it works well...
Hoping in a fast update, I turn off the phone quite often to reset it...
If you don't care much about your settings you can always do a full wipe. It worked in my case. Kind of painful but you'll get a working wifi. You can always use some backup software (ex. Titanium Backup) to save your texts, settings etc.
I have this too. But it coz I install MotoHomeFix.app. After I uninstal it, my razr back to normal.
It just keeps spinning (attempting to activate) with no results?
Am I doing something wrong or does it take an hour or more?
I see three lights out of seven on the progress bar.
I removed and reinserted the sim.
How long........does it take?
ScreenSpace said:
It just keeps spinning (attempting to activate) with no results?
Am I doing something wrong or does it take an hour or more?
I see three lights out of seven on the progress bar.
I removed and reinserted the sim.
How long........does it take?
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Click to collapse
Mine was activated at the store and it took almost 20 minutes with 4 Bars of 4G.
Same here, took at least 15 minutes to activate on a full signal
-Sent from my Droid DNA
tdetroit said:
Mine was activated at the store and it took almost 20 minutes with 4 Bars of 4G.
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Click to collapse
Mine is showing three bars of 3G and it just won't activate.
I am guessing that possibly a couple of million of new DNA owners are also trying to activate and the system is overloaded.
Or not?
ScreenSpace said:
Mine is showing three bars of 3G and it just won't activate.
I am guessing that possibly a couple of million of new DNA owners are also trying to activate and the system is overloaded.
Or not?
Click to expand...
Click to collapse
Who knows. I got to the Corporate store at 9:45 and was the first one in at 10.....they had just received a shipment of 15 DNA's the night before, and they were ALL gone by the time I left the store an hour later (I browsed for accessories). I've NEVER seen that store this busy. At least here, the store was sold out and busy activating DNA's.
Over an hour later my DNA is still trying to activate.
Not happening.
Could it be a bad SIM that's causing this for you?
Call Verizon.
I had same issue.
Needed to turn phone off, remove SIM, have them do something on their end. Put SIM back in, turned phone on, voila
Thanks Guys!
I signed into my Verizon online account and followed a few additional steps and the phone was activated.
Removing and reinserting the sim may have done the trick but I'm not sure.
Anyway.....good to go, now.
rajuabju said:
Call Verizon.
I had same issue.
Needed to turn phone off, remove SIM, have them do something on their end. Put SIM back in, turned phone on, voila
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Click to collapse
This. Same boat here... even after I activated online first.
Wot-75 said:
This. Same boat here... even after I activated online first.
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Click to collapse
Make sure your old phone is off first... It can cause problems if your old phone is still on.
Sent from my HTC6435LVW using xda premium
Tag798 said:
Make sure your old phone is off first... It can cause problems if your old phone is still on.
Sent from my HTC6435LVW using xda premium
Click to expand...
Click to collapse
I know that, thanks.
I had to call in and wait for them to manually make a change on their end.
One odd thing that I noticed was when I activated online it said I have the Droid DNA Employee Edition.... WTF is up with that??
Wot-75 said:
I know that, thanks.
I had to call in and wait for them to manually make a change on their end.
One odd thing that I noticed was when I activated online it said I have the Droid DNA Employee Edition.... WTF is up with that??
Click to expand...
Click to collapse
check if it's s-off and all the good stuff?
also I went to a verizon store to just look at the phone (gonna buy it on friday somewhere else) and their phone couldn't activate either.
It takes awhile, mine took about 15min... maybe longer
Sent from my ADR6425LVW
It's because they have to manually change the SIM ID from a new SIM to your number. It won't activate automatically. You have to call and they'll transfer the new SIM ID to your phone number. If you just put your old SIM in it, it would do it, but they have a new micro SIM.
took them 30 mins at the store to activate it today, first the pre-installed sim wouldn't activate in their system so he couldn't process the order. so he tried a different one, that one wont activate after the phone was turned on, only recognized 3g and he took another sim activated online my account first and then plugged the sim in my phone and 10 mins later it finally activated.
Mine activated with my old SIM in under a minute.
Sent from my HTC Droid DNA
TheBiles said:
Mine activated with my old SIM in under a minute.
Sent from my HTC Droid DNA
Click to expand...
Click to collapse
Did you get 4G? I have been using my old SIM from my Galaxy Nesux for 2 days now and it never get 4G, do I have to do anything else?
Sent from my HTC6435LVW using xda premium
soukie said:
Did you get 4G? I have been using my old SIM from my Galaxy Nesux for 2 days now and it never get 4G, do I have to do anything else?
Sent from my HTC6435LVW using xda premium
Click to expand...
Click to collapse
4G with zero issue.
tdetroit said:
Mine was activated at the store and it took almost 20 minutes with 4 Bars of 4G.
Click to expand...
Click to collapse
Same here...
I asked him to turn the phone off, and back on, then it activated almost immediately.
Hi my friend recently gave me his old vibrant after he found it and said I could have it now I have a good phone already so can I take the Sim out and use it as like a iPod also would
D it charge him even after I take out the Sim card because I notice it still showed that it had signal after I told the Sim card out
Also its a T-Mobile so would it charge or could I take it out factory reset root and be good
nope, no one will be charged any thing while it's not in service. you can do what ever you like with out having to worry.
Sent from my Half Baked Vibrant
thanks
dzee206 said:
nope, no one will be charged any thing while it's not in service. you can do what ever you like with out having to worry.
Sent from my Half Baked Vibrant
Click to expand...
Click to collapse
Thanks just making sure because when I took out the Sim it showed that it still had servive but when I tried to use the internet it didn't work
So I rooted my 900T FOL last night with cf_autorotate for foj, it worked fine, everything was awesome. Around noon today I get a 'sim not inserted' error. I flashed a stock firm, still nothinf. I put in another tmobile working sim, same thing so it's gotta be a software issue. I use this phone for a lot of shyt so I need it working...any help would be greatly appreciated.Oh, I just noticed something weird as hell..the minuts I put in the sim, my phone won't charge when it's off, nor will it turn on if it's plugged in, i have the unplug it and pull the batteryear than it will turn on... It's the official charger
Might try to Odin the latest firmware with Sim removed..
Sent from my SM-T320 using XDA Premium HD app