So my rez fell out of my coat pocket getting out of the car the other day. I have a replacement screen coming. Obviously taking it apart voids the warranty. If I don't do so and I have an issue not screen related do you think vzw would replace the whole phone and cover it under warranty.
Sent from my ADR6425LVW using XDA
if they can tell you messed with it (missing warranty stickers, etc), then they probably won't cover it.
TEC through Verizon covers that kind of thing...its a great service.
Sent from my ADR6425LVW using XDA
Related
So I woke up today to find that my camera lens had cracked yesterday while pocket carrying my phone...thanks HTC for crappy quality. Can not find a lens replacement for thunderbolt I can find some for EVO 4G anybody know if these are the same size or close enough. Had to use old vogue lens grinded down to cover camera it works but it sucks .
Sent from my ADR6400L using XDA App
Anybody know of an alternative to replace the glass cover on my camera. My fix works but the quality of my pictures is not great.
Sent from my ADR6400L using XDA App
I'd suggest just getting your Tbolt replaced from Verizon as this was not your fault.
I tried they told me I would have to file s claim.
Sent from my ADR6400L using XDA App
I've dropped mine a couple times, tossed it onto my desk, all sorts of fun caseless things...and yours just breaks while sitting in a cloth pocket?
Are you sure you're telling the whole story...?
Lol I had it in my pocket most of the day I'm not shure how it cracked. But I'm not worried about how, I want to fix it, any suggestions to how or where to get a lens .
Sent from my ADR6400L using XDA App
i think your picture says enough.
sorry i wish i could help with a solution there but its a hardware problem
Geez stereotyped by my picture now .... What has xda come to.
Sent from my ADR6400L using XDA App
ive never seen just a replacement lens. if verizon refuses to replace it, then try contacting HTC and see if they have a way of providing that part.
a cracked lens isnt a defect so any damage to it will be deemed 'your fault.' so verizon probably wont give you a new one :\ and if you dont have insurance then thats bad news. sorry dude
another option could be to take it to one of those ripoff-artist kiosks at the mall that replace cracked phone screens. their suppliers might have access to your part.
Thanks gohamstergo I have a call into a friend who works at a Verizon service center ( 300 miles away) to see if he can get me one from a damaged phone and also an xda member is checking his parts bin to see if something he has will work. Your pic proves don't judge a book by its cover.
Sent from my ADR6400L using XDA App
Call em and tell them that your charge ports broken and it won't charge. They will replace. Usually with no questions lol. Always works for me
THUNDERBOLT
Now that would be dishonest...but I think my friend at Verizon will be able to come thru with a lens he had two cracked screen tb at his service. Center today
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elliott35 said:
Call em and tell them that your charge ports broken and it won't charge. They will replace. Usually with no questions lol. Always works for me
THUNDERBOLT
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That will get you a $350 charge on your bill. New policy. And personally, I totally agree with it. If you send in a physically damaged phone the techs at the warehouse will take pictures as proof and send you a receipt for your new 'equipment charge'
Sent from my ThunderBolt using XDA Premium App
That's what I figured..any who he was able to pull the lens from a phone they got that couldn't be repaired so no worries.
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mcmillanje said:
That will get you a $350 charge on your bill. New policy. And personally, I totally agree with it. If you send in a physically damaged phone the techs at the warehouse will take pictures as proof and send you a receipt for your new 'equipment charge'
Sent from my ThunderBolt using XDA Premium App
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I guess verizon likes me then because I don't get charged... I have been a customer for 23 years and I have 5 lines an they have told me that I do get special treatment soo iduno
THUNDERBOLT
Lol I want special treatment too....
Sent from my ADR6400L using XDA App
I know cosmetic repairs aren't covered in the TEP but would sprint still repair cosmetic defects? I dropped my E3D on the concrete and smashed in the aluminum housing on the corner of it. So basically will sprint repair at all or should I go to a third party repair person?
Happy Thanksgiving XDA
Sent from my PG86100 using xda premium
thatguy11285 said:
I know cosmetic repairs aren't covered in the TEP but would sprint still repair cosmetic defects? I dropped my E3D on the concrete and smashed in the aluminum housing on the corner of it. So basically will sprint repair at all or should I go to a third party repair person?
Happy Thanksgiving XDA
Sent from my PG86100 using xda premium
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If you're rooted, flash a stock sense rom. They might give you a new phone, but they also might repair it. Depends on how bad the damage is.
Physical damage would go through Assurion. So you'd be paying $100 and getting a new phone. Or you can buy your own housing, the white housing has a group buy going right now fyi. Then you can follow one of the youtube tutorials and you're back in business.
So I had my phone in my pocket and I sat down in my car and I guess it was in a bad position or my pants were too tight or something but I sat down and took my phone out and to my surprise my screen had cracked .....anybody know where I can buy a replacement I looked on eBay but only found pages ans pages of protectors
Sent from my LT18i using XDA
You won't know how to replace it your self, plus - the razr is one of the hardest phones when it comes to a full dismantle if you've cracked the LCD. I would say, send it to motorola
MattyOnXperiaX10 said:
You won't know how to replace it your self, plus - the razr is one of the hardest phones when it comes to a full dismantle if you've cracked the LCD. I would say, send it to motorola
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One of the hardest? It's actually really easy but you lose the water proof. The screen and digitizer is one piece making it a very easy replacement.
Try replacing a digitizer only on a nexus one or hd2 compared to them the razr is child's play
Sent from my XT910 using XDA
I would like to keep it water proof....can I purchase both pieces in tact?
Sent from my LT18i using XDA
r4zrm4xxx said:
I would like to keep it water proof....can I purchase both pieces in tact?
Sent from my LT18i using XDA
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If you want to keep it water proof and make sure it has gorilla glass send it to Motorola. If you try fixing it yourself, and something else gets broken, you've voided your warranty.
I sent a RAZR MAXX to Motorola to have a broken screen replaced. They "misplaced" the phone and couldn't find it. So they waived the repair cost. ($179) I did finally get my phone back, fixed. 11 days after they received it, good as new warranty intact.
Compared to a any other 4.3 device..i would say this is the hardest
Just wanna say the phone is not water proof its water resistant at best.
Sent from my DROID RAZR using xda premium
You should have removed it before driving
Sent from my GT-I9100 using xda premium
You should've removed it 1st -.-
Sent from my GT-I9100 using xda premium
This sucks lol well still love my RAZR if I cannot find a screen/digitizer combo for a reasonable price ill just send it to Motorola ....does it matter if its rooted or will I have to flash to stock first ?
Sent from my LT18i using XDA
The other night I stupidly hit a can of coke over onto my rez. I soaked it in rice and everything is functioning except for the proximity sensor and a mark that was caused by the liquid. The mark is getting larger constantly and now has most of my screen taken over. The touch screen still functions there but the mark is a gigantic nuisance. I also checked behind the battery and there isn't a sticker to detect water. So if there is no definite indicator that it was liquid damage should I take my phone to verizon, should I just cut my losses and buy an off contract phone, or should I just suck it up and deal with it?
Sent from my HTC Rezound using Tapatalk 2
There is supposed to be one on the edge of the battery itself, one in one of the screwholes of the red chassis cover, and one on the internal board near the headphone jack.
Make your own risk assessment based on the location of the liquid relevant to those areas, and know that sugar still may leave a telling residue after drying.
If there is no sticker, I would assume they would immediately think you removed it, thereby voiding your warranty. If they catch it after you've sent it in, you're SOL.
Sent from my Raging Rezound
you can order a sticker to put on the phone look on amazon or ebay... I forgot what they are called
Use insurance if you got have it otherwise pony up the $$$.
There is a sticker on the battery and it has red x's all over it, that's it right?
Sent from my HTC Rezound using Tapatalk 2
heyis4horses said:
There is a sticker on the battery and it has red x's all over it, that's it right?
Sent from my HTC Rezound using Tapatalk 2
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Yep.
Hit asuron up and pay the 100 or buy a sticker.
Gs3
There is a sticker on the motherboard itself. I have seen numerous times taking my rez apart.
h4ckers said:
There is a sticker on the motherboard itself. I have seen numerous times taking my rez apart.
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You have to open the phone to see that and for this guy to check it he would void his warranty.
GrayTheWolf said:
You have to open the phone to see that and for this guy to check it he would void his warranty.
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I dropped my last rezound in the toilet.. it completely submerged and after grabbing it and trying to get the back cover off to pull the battery (with wet hands :/) as I'm sure you can imagine how long that took. After getting the battery out I let it sit in rice for 36hrs booted back up and had zero problems.. that being said when I returned my rezound for over heating issues over five months ago Verizon didn't/ still hasn't said anything about it. And i seriously doubt they'll pull part every rezound that got sent back. Especially of it boots up..
sent from my s-off reZound rockin' viperRez Rom on global ICS firmware
heyis4horses said:
The other night I stupidly hit a can of coke over onto my rez. I soaked it in rice and everything is functioning except for the proximity sensor and a mark that was caused by the liquid. The mark is getting larger constantly and now has most of my screen taken over. The touch screen still functions there but the mark is a gigantic nuisance. I also checked behind the battery and there isn't a sticker to detect water. So if there is no definite indicator that it was liquid damage should I take my phone to verizon, should I just cut my losses and buy an off contract phone, or should I just suck it up and deal with it?
Sent from my HTC Rezound using Tapatalk 2
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I had something similar happen with a thunderbolt. I had a bottle of snapple break open in my backpack, and it just doused my phone. I let it dry out, and it booted, then immediately hard bricked. Never breathed life into it again. I used the asurian warranty because the stickers were clean and you couldn't see water damage under the screen.
Sent from my Rezound using xda app-developers app
I hear insurance fraud is cool. Thank you for driving up my premiums.
Sent from my SCH-I535 using xda premium
Slacker101 said:
I hear insurance fraud is cool. Thank you for driving up my premiums.
Sent from my SCH-I535 using xda premium
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So sick of ppl like you. No one talked about fraud. If you pay the full asurion warranty, it covers water damage.
@graythewolf. Start reading better. OP asked if there were other water stickers on the phone. That's what my post was about.
Sent from my Rezound using Tapatalk 2
h4ckers said:
@graythewolf. Start reading better. OP asked if there were other water stickers on the phone. That's what my post was about.
Sent from my Rezound using Tapatalk 2
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Take a chill pill.
GrayTheWolf said:
Take a chill pill.
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Just read better...
h4ckers said:
So sick of ppl like you. No one talked about fraud. If you pay the full asurion warranty, it covers water damage.
@graythewolf. Start reading better. OP asked if there were other water stickers on the phone. That's what my post was about.
Sent from my Rezound using Tapatalk 2
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If he did and provided that he doesn't try and claim warranty which it seems like everyone enjoys going in situations like this where there is no proof. Although it's not exactly water damage as much as accidental but eh.
Sent from my SCH-I535 using xda premium
So I cracked my screen while working today. I have a protector on it but it hit on gravel just perfect. A local repair shop wants to charge me $239.00 plus tax to repair. They want to replace both glass and digitizer. They say this way ensures no air bubbles. Will I be paying too much? Is it easy to replace where I can do it for much less?
Sent from my SCH-I605 using xda app-developers app
I had mine replaced on my HTC ReZound. I think I spent even more than that. I just closed my eyes when I payed. Lol.
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