[HELP] Update problem I9100G - Galaxy S II Q&A, Help & Troubleshooting

Galaxy S2 GT-I9100G
ANDROID - 2.3.6
BASEBAND - I9100GDDKI1
KERNEL - 2.6.35.7
BUILD - XWKJ2
Kies is prompting for a firmware update, update details -
PDA:LC2 / PHONE:KL1 / CSC:KL1 (INU)
When I go for update, Kies downloads it fine and puts my phone into download mode but after that it says Kies does not recognize my phone. Then it says to take out the battery and again connect the device to the computer. I have done this two times but it just say the same thing.
What can be the problem? Any suggestion?

@GizmoFreak
GizmoFreak said:
Galaxy S2 GT-I9100G
ANDROID - 2.3.6
BASEBAND - I9100GDDKI1
KERNEL - 2.6.35.7
BUILD - XWKJ2
Kies is prompting for a firmware update, update details -
PDA:LC2 / PHONE:KL1 / CSC:KL1 (INU)
When I go for update, Kies downloads it fine and puts my phone into download mode but after that it says Kies does not recognize my phone. Then it says to take out the battery and again connect the device to the computer. I have done this two times but it just say the same thing.
What can be the problem? Any suggestion?
Click to expand...
Click to collapse
Yeah same thing happened to me while updating via Kies....I just hate that piece of crappy software... just update your phone OTA via WiFi right from your device....I did the same

Pranav2607 said:
Yeah same thing happened to me while updating via Kies....I just hate that piece of crappy software... just update your phone OTA via WiFi right from your device....I did the same
Click to expand...
Click to collapse
I tried using wifi last time and my phone got stuck at the boot screen so I am not taking any chances this time.

uninstall and reinstall the KEIS and try....

Related

Kies problem after updating via Odin

****Fixed now, just had to reboot phone.
Thanks
Hi
I just got my phone yesterday through Hantec but they sent me a German model, so thought I would try (for the first time) to use Odin to update to the UK model.. which worked good.
I get
PDA I19100xxWKE7
Phone I9100XXKE4
CSC 19100XEUKD1
When I opened Kies though, it still showed (DBT) so I cleared the cache, did a factory reset and reflashed the KE7 firmware.
Now when I open Kies it's not showing any firmware, just says Current Firmware Version:
Is there anything I have missed in my steps?
Any help would be greatly appreciated.
Thanks
****All fixed now
OK. I just read here http://forum.xda-developers.com/showthread.php?t=1075278 that if you update via Odin Kies wont show up the firmware info. You should read this
Thanks
I have read the whole thread. Funny, after I reboot the phone the right firmware shows in Kies but after I disconnect and reconnect it won't show again until I reboot the phone! I think it is a Kies problem.

[Q] Firmware upgrade disabled in Kies

hello,
When I looked into Kies today, I see that the "Firmware upgrade" option is disabled.
My phone is a unbranded and i have not installed any custom firmware or root
Any idea why this is disabled?
I could not get the answers in forum nor in google (used search already)
thank you
I had a few times. Rebooted the PC and restarted the phone, then start Kies and connect the phone normally fixes it.
Does Kies see your phone ???
jje
JJEgan said:
Does Kies see your phone ???
jje
Click to expand...
Click to collapse
Yes i see my phone on Kies and able to Sync but unfortunately the firmware upgrade option is disabled.
any tips? like i said, its an unbranded phone
Reboot PC and Phone .
Remove and reinstall latest Kies .
jje
JJEgan said:
Reboot PC and Phone .
Remove and reinstall latest Kies .
jje
Click to expand...
Click to collapse
Tried and no use :-(
galaxyII said:
Tried and no use :-(
Click to expand...
Click to collapse
Product code etc of phone .
jje
Product Code: GT-I9100LKADBT (From RegEdit)
PDA: I9100XWKE2
Phone: I9100XXKDJ
CSC: I9100OXXKE2
Baseband: I9100XXKDJ
KE7 is on server for that product code .
No idea why your firmware is greyed out .
jje
JJEgan said:
KE7 is on server for that product code .
No idea why your firmware is greyed out .
jje
Click to expand...
Click to collapse
I have the same product code and the option isn't greyed out but it always tells me that the KE2 firmware is the most recent and that there is no new update at the moment. There doesn't seem to be a button the MAKE it search. My Kies version is the most recent, too (something.99 at the end).
d3l1 said:
I have the same product code and the option isn't greyed out but it always tells me that the KE2 firmware is the most recent and that there is no new update at the moment. There doesn't seem to be a button the MAKE it search. My Kies version is the most recent, too (something.99 at the end).
Click to expand...
Click to collapse
As it says you have the latest firmware for your product code .
jje
tried reinstalling / rebooting both pc and mobile but still its grayed out. The stock firmware sucks battery like anything. Want to know if Samsung has given any update.
Yes I can flash many ROMS available But they are too confusing. I dont want to update my mobile CSC or anything so I dont void the warranty
Any suggestions on easy way of updating?
That's true official firmware are providing too old versions with battery issues. Since, kf2 modem version, I can use my phone all a day and if I pay attention of data usage (3G / edge mainly) I can use my phone during the whole week end without charge battery again. This is why I recommand to switch to custom rom and to buy USB jib to reset Odin flash counter and to help you in case of brick...
Why the hell they don't release the newer firmware versions on KIES!?
I'm also still stuck on the KE2!
Samsung have released its the phone providers that have not updated to Kies ,Their choice .
jje
JJEgan said:
Samsung have released its the phone providers that have not updated to Kies ,Their choice .
jje
Click to expand...
Click to collapse
Mine is a unlock version, sent from Germany!
gaiex said:
Mine is a unlock version, sent from Germany!
Click to expand...
Click to collapse
Same here. Mine is also an unlocked version bought in Germany
The battery life is what is really bothering me
Hi Guys,
Yesterday, I bought my phone. DO we really need to connect to PC via Skies to upgrade the phone firmware? Cannt we do over the air using software update option? I can see software update option in phone under Menu and you need to specify your samsung account details as well.
Any idea...
galaxyII said:
hello,
When I looked into Kies today, I see that the "Firmware upgrade" option is disabled.
My phone is a unbranded and i have not installed any custom firmware or root
Any idea why this is disabled?
I could not get the answers in forum nor in google (used search already)
thank you
Click to expand...
Click to collapse
This usually happens when you're not online or for some reasons Kies cannot connect to Samsung's servers.
This also happens under Windows 8, regardless whether online or offline - I'm still investigating this.

[Q] SGS2 - Firmware Upgrade - Failed to Convert to upgrade mode

Hi,
Last week i got my Galaxy S2 and am really obsessed with the performance and beauty of her.
Today i installed lastest version of Kies and when i connected my phone thru USB, it said that new version of firmware is available (KF3).
I clicked OK to upgrade the firmware and it showed downloading firmware and after some time it said that "Failed to convert to upgrade mode" and i tried upgrading my firmware for 5-6 times but no luck..
Any one here know how to update the firmware to KF3 (INDIAN version)
Turn OFF AV and Firewall .
jje
thanks mate...but i tried but no luck....
Try resetting your phone to factory settings.Sometimes there are certain apps which interrupt the upgrade procedure. Needless to say, Do backup all your data and apps
better you would use odin to flash a rom.
Make sure you installed KIES in administrator mode.
Somehow i followed the steps given by you guys and able to successfully download the firmware. but after some time Kies showed some error in unknown language ( i think its korean) with only OK button (dont have a screen shot though).....now my phone was showing a little android guy with "Downloading....do not turn off target".....i waited for nearly 1.5 hrs and nothing happend...then i searched in net, there it asked me to power off the phone and switchng it on again.....
it came back online as usual and when i cheked the version it was still showing my old one.....any idea what went wrong? and what the heck is that error message, written like a chopstick house......
Solved
i had faced similar isssues while trying to upgrade for last 2 days.
it worked today - all i did was start Kies in Administrator mode.
kies didnt download the firmware again - it took it from previous downloads and did the upgrade.
try it out!
rb69 said:
Solved
i had faced similar isssues while trying to upgrade for last 2 days.
it worked today - all i did was start Kies in Administrator mode.
kies didnt download the firmware again - it took it from previous downloads and did the upgrade.
try it out!
Click to expand...
Click to collapse
I have been trying to download the new firmware since last 3 days, I even reset the phone back to factory setting, also using Kies in Administrator mode but everytime I click on the option of firmware upgrade it does the back up but after that it says "connection to Gt-i9100 lost ".
Any idea why this would be happening ?
Also any noticeable difference after the update ?
abhi021 said:
I have been trying to download the new firmware since last 3 days, I even reset the phone back to factory setting, also using Kies in Administrator mode but everytime I click on the option of firmware upgrade it does the back up but after that it says "connection to Gt-i9100 lost ".
Any idea why this would be happening ?
Also any noticeable difference after the update ?
Click to expand...
Click to collapse
Any solution on this ?
abhi021 said:
I have been trying to download the new firmware since last 3 days, I even reset the phone back to factory setting, also using Kies in Administrator mode but everytime I click on the option of firmware upgrade it does the back up but after that it says "connection to Gt-i9100 lost ".
Any idea why this would be happening ?
Also any noticeable difference after the update ?
Click to expand...
Click to collapse
earlier i did the factory reset (including USB erase) plus re installed USB drivers from Kies menu few times at home but it was not upgrading.
Just reconnected on a different machine (as was trying sitting at work ) it just worked. Yesterday I did face teh same issue at work machine as well.
most likely it looks to me either a USB driver issue and / or admin issues.
Hope it helps.
yet to come across any significant improvement changes. still in the mode of re installation of apps.
I tried everything...did factory reset, ran kies in admin mode etc....but still no luck.....can i use odin to update my firmware? if i update now using odin, can i update the next release of updated firmware with kies?
rb69 said:
Solved
i had faced similar isssues while trying to upgrade for last 2 days.
it worked today - all i did was start Kies in Administrator mode.
kies didnt download the firmware again - it took it from previous downloads and did the upgrade.
try it out!
Click to expand...
Click to collapse
i had the same thing happening to me!
when i updated from ke1 to ke7 , and when i updated from ke7 to kf3>
i hate kies
People seem to regularly have problems with Kies. My biggest one is getting the firmware to download: it often times out more than half-way through, eating up big chunks of my broadband data cap every time.
Odin is usually the most reliable way of doing a firmware update. Make sure you use the USB cable that came with the phone, because people have had problems using other cables (such as ones that come with HTC phones).
If you do a firmware update through Odin, it doesn't necessarily prevent later updates through Kies. The only thing you need to watch is that you're using a Kies-released firmware that's correct for your phone. For example, if you've got an Indian phone (GT-I9100LKAINU), you need to flash the XWKF3/ODDKF3/DDKE4 firmware. This is the latest Kies release for that phone. If you flashed a different firmware, such as the XWKF3/XEUKD1/XXKE7 firmware for European phones, Kies will no longer find updates.
You can use the Check Fus Downloader (v1.2 at fus.nanzen.se) to find the latest firmware for your phone, and to download an Odin-flashable package. This will give you a ZIP file, and inside that is a TAR file. This TAR file is then used by Odin.
SOLVED : [Q] SGS2 - Firmware Upgrade - Failed to Convert to upgrade mode
SOLVED...
used odin and downloaded the latest firmware zip from http://forum.xda-developers.com/showthread.php?t=1075278 ...took only 3 mins to do this work.....
thanks to all for helping me in this....
which firmware did you download~ seems there are lot dif version a/c to country. so not quite sure which one for me..help?

[Q] SGS II update via KIES

i have a vodafone UK SGS II, using outside UK, my firmware i 2.3.3. i want to update my phone, the problem is;
i get connected to KIES sometimes, and disconnected to KIES after some seconds but i get a notification that a new frimware is available whenever i get connected luckily
most of the time i do not get connected to KIES
please help me in updating my firmware and tell me if i can update with OFFICIAL firmware without KIES?
since i am using my phone outside UK, if i update to latest firmware, is there a risk that my phone gets locked ?
i am also using juice defender and battery dr. applications as well, i dont know whether these apps are preventing my phone from connecting to KIES , can any one help ?
atifajaz said:
i have a vodafone UK SGS II, using outside UK, my firmware i 2.3.3. i want to update my phone, the problem is;
i get connected to KIES sometimes, and disconnected to KIES after some seconds but i get a notification that a new frimware is available whenever i get connected luckily
most of the time i do not get connected to KIES
please help me in updating my firmware and tell me if i can update with OFFICIAL firmware without KIES?
since i am using my phone outside UK, if i update to latest firmware, is there a risk that my phone gets locked ?
Click to expand...
Click to collapse
Of course you can update official firmwares via Odin. But as you are sometimes getting connection with Kies, I'd advice you to re install the drivers and then try again. And make sure USB debugging is Off before connecting.
However if the problem remains then Odin is the option, and you can get official firmwares from here,
http://forum.xda-developers.com/showthread.php?t=1075278
Regards.
additionally if i download the indian update version on my vodafone uk SGS II, is it ok, ?
ithehappy said:
Of course you can update official firmwares via Odin. But as you are sometimes getting connection with Kies, I'd advice you to re install the drivers and then try again. And make sure USB debugging is Off before connecting.
However if the problem remains then Odin is the option, and you can get official firmwares from here,
http://forum.xda-developers.com/showthread.php?t=1075278
Regards.
Click to expand...
Click to collapse
as further informaiton
My phone build No. is Gingerbread.BUKG2
Kernel Version [email protected]#2
Baseband Version I9100BUKG1
Your Baseband is KG1! Did you update via Odin before? If you updated a leaked version then Kies won't support any further update.
Regards.
How can I get kies to work to update my SGS to gingerbread?
Hi I'm a noob member of this forum, but have been watching it for 3 months. With suggestions from this site, I have eventually managed to get the current version of kies (2.0.0.11014_49) to connect to my Galaxy S I9000 - at least some of the time (it's a bit hit and miss).
I have been able to sync my contacts and podcasts from my phone to my computer using kies.
I can get to the kies screen for updating firmware. BUT - this is the really frustrating part - it tells me that my firmware is up to date.
It correctly tells me that my firmware version is:
PDA-JP5 PHONEJP3 CSC-JP4(XSA) - this matches the output of the not-so-secret key-code.
From the handset, in Settings About Phone I get:
Firmware version 2.2
Baseband DTJP3
Kernel version 2.6.32.9 [email protected] #7
Build FROYO.DTJP5
I am aware of the post "Kies firmware update without using (all of) Kies!" by miki4242, but this doesn't apply to the latest kies. Does anyone know how to do the same thing with the current version of kies?
I'm also aware of the post "Kies 2.0 Registry Patcher 1.8.0.0, patch registry on latest Kies" by Nodial, but I'm looking to do it as simply as I can. I have not rooted my phone, and would prefer to use Samsung software (kies or part thereof) to get gingerbread. Surely it shouldn't be so hard!?!
(Or why can't we get it as a download direct to the phone from samsung or the market?)
PS: I tried to post this qn as a new thread, but the site wouldn't let me (the error msg said I couldn't paste outside links).
I never used Odin for updates however I recently updated via Kies and my current firmware is kj3, now waiting for official ICS update
Sent from my GT-I9100 using XDA App

[Q] [help] samsung s2 wont update

hi i recently bought a second hand s2 which i was very happy with. then i learnt that ics was out and decided to update it.
when i tried to update it using the phone it seems to update until it rebooted and an error message flashed across saying can't update.
kies says i cant update it and ive tried an app to see if it was rooted which came back saying it wasn't
my phone info:
pda: i9100xwkf3
phone i9100xxke4
csc: i9100xeukd1
running gingerbread 2.3.3
anyone have any idea or even how i could update it thanks
1)do u hav enough space on hard drive(eg c drive)on pc..
2)check if the product code is same if not flash stock rom
3)facrtory wipe and chech if ur clear on aboue 1)and 2)
thanks for replying
i have tried those
any other ideas
puppymissy said:
thanks for replying
i have tried those
any other ideas
Click to expand...
Click to collapse
well rooting is not a issue or any other kernel r u sure ur csc is same and what exactly kies says ???
Hi, my phone model is GT-I9100 (unlocked)
This is exactly what happens when I try to update...
When I go to Software Update > Check for Update on the phone it says Firmware Update Required... the update will then download, phone will reboot and then there's an error message 'Update Failed try again using Kies".
So, when I connect my phone to Kies I get the message... "Your device does not support Software upgrading via Kies" And when I right click on my device name under 'Connected Devices' the 'Firmware Upgrade' option is greyed out (see pic below)
I've tried removing my sim card and memory card before reconnecting to Kies. I've done factory reset many times... I've uninstalled / reinstalled Kies many times... also on different computers not sure what else I can do now?
puppymissy said:
Hi, my phone model is GT-I9100 (unlocked)
This is exactly what happens when I try to update...
When I go to Software Update > Check for Update on the phone it says Firmware Update Required... the update will then download, phone will reboot and then there's an error message 'Update Failed try again using Kies".
So, when I connect my phone to Kies I get the message... "Your device does not support Software upgrading via Kies" And when I right click on my device name under 'Connected Devices' the 'Firmware Upgrade' option is greyed out (see pic below)
I've tried removing my sim card and memory card before reconnecting to Kies. I've done factory reset many times... I've uninstalled / reinstalled Kies many times... also on different computers not sure what else I can do now?
Click to expand...
Click to collapse
That is (XWKF3) an unbranded firmware with a UK CSC (XEUKD1) you currently have installed. Are you in the UK?
Many thanks for taking the time to help... I've spent hours on the net looking into this but just cant solve the problem
Here are some screenshots of my phone details:
ctomgee said:
That is (XWKF3) an unbranded firmware with a UK CSC (XEUKD1) you currently have installed. Are you in the UK?
Click to expand...
Click to collapse
Hi, yes I'm in the UK... the phone is unlocked to any network, appreciate the reply thanks
may b its some defect , thts y i don preffer buying 2nd hand an the seller could hav updated it to ics ,so y dint he i gess????? but try flashing 2.3.3 again an try and u need atleast 30gb i think for a proper update ,but u say tht is no issue..so once jus flash stock 2.3.3.
rocky23 said:
may b its some defect , thts y i don preffer buying 2nd hand an the seller could hav updated it to ics ,so y dint he i gess????? but try flashing 2.3.3 again an try and u need atleast 30gb i think for a proper update ,but u say tht is no issue..so once jus flash stock 2.3.3.
Click to expand...
Click to collapse
It probably is a defect with the phone. I think I'll take it to a phone repair shop and see if they can flash it for me. Thanks
puppymissy said:
It probably is a defect with the phone. I think I'll take it to a phone repair shop and see if they can flash it for me. Thanks
Click to expand...
Click to collapse
well u can try flashing ics by odin..or try flashing gb once again and c wat kies says
Same with me when i try to update my cell through Kies it says your cell wont able to upgreade through kies???
I am running stock gingerbread 2.3.6 ( Firmware updated by service center)
PDA:O9100XWKL1
PHONE:I9100DDKE4
CSC:I9100ODDKF3
BUILD INFO : TUE DEC 13 14:39:43 CET 2011.
BASEBAND VERSION:I9100DDKE4
KERNEL VERSION:[email protected]#2
BUILD NUMBER:GINGERBREAD.XWKL1
WHAT I NEED TO DO TO UPDATE THROUGH KIES??

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