Can you guys tell me what happened to my phone? :/
https://www.youtube.com/watch?v=BuuW0OmNlPA&feature=youtube_gdata_player
yournightmare101 said:
Can you guys tell me what happened to my phone? :/
https://www.youtube.com/watch?v=BuuW0OmNlPA&feature=youtube_gdata_player
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Click to collapse
Could you give some more information on what you were doing when this happened? Was it after flashing a new ROM, while jumping skip rope, or just while lying on a table?
Akerskuuug said:
Could you give some more information on what you were doing when this happened? Was it after flashing a new ROM, while jumping skip rope, or just while lying on a table?
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Its was on table , when i turned it on the light was really bright too much bright, then I rebooted it then the thing in the video happened
Any help? :/
I'm just venturing a guess, but it looks like something in the hardware such as the digitizer is having huge issues. Have to tried doing a factory reset to see if it's a system issue or not?
yes i did a factory reset and ive even flashed a new rom , half blinded lol
Flash other rom or broken screen :/
I had this exact same thing happen to me.
I don't know specifically what the hardware failure was, but I replaced the whole main-board.
I had the same exact symptoms before it happened too, screen brightness/coloration off, then it was spent. I'm very certain you're in the same boat.
I'm sorry =[
Naria9 said:
I had this exact same thing happen to me.
I don't know specifically what the hardware failure was, but I replaced the whole main-board.
I had the same exact symptoms before it happened too, screen brightness/coloration off, then it was spent. I'm very certain you're in the same boat.
I'm sorry =[
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Click to collapse
by main-board you mean mother board :\ ?
This is very much a hardware issue, i would think it would be one of 2 problems..
I seen this alot whilst repairing Nds/psp/phones etc on Gcycle workshop.
Most of the time it was a fried Gpu, in most cases its presented without a dropped or damaged unit, this is caused by exessive use of games, or graphicaly hungry games which easily put strains on the gpu, in technical terms the phone can handle many of the games or programs designed for it , but the gpu can easily be damaged through playing high end games or ones with rich graphics,
it dosent happen to every phone, some people are lucky and never have issues, but one in every hundred or so will fail this way, perhaps its a manufacture issue or developers pushing the devices to the limits, i dont know exactly, but for sure the psp/xbox/and alot of phones ive repaired sufferd the same results, most of the time the device outputs an error code, such as xbox displays the ring of death, overheated gpu, etc, some ps3's had similar issues, the trouble with phones is there normaly isnt a visual error code for the gpu.
without diagnostic software, its hard to say for sure what the issue exactly is, but ild bet its the gpu gone bad
the other issue ive see with phones is the screen will wash out and display funky colours, kinda like an exessive dead pixel type issue, end result is a white display, this is very rare though, usualy the result of an old and tired display, or cheap display units.
ok how to fix.. well if its the gpu, im afraid its a new main board, or sometimes a reflow of the solder terminals can work on some devices, this is usualy a costly procedure, and may not fix the issue, many of the phone today the gpu is cant be reflowed, because if its size, and the way its fitted to the board, the solderd connections are usualy under the chip, and usualy close to other sensitive components which dont react well to heat sorces.
would advise a new main board or phone if its under warranty.
hope this helps,
thanks
puggster
puggster said:
This is very much a hardware issue, i would think it would be one of 2 problems..
I seen this alot whilst repairing Nds/psp/phones etc on Gcycle workshop.
Most of the time it was a fried Gpu, in most cases its presented without a dropped or damaged unit, this is caused by exessive use of games, or graphicaly hungry games which easily put strains on the gpu, in technical terms the phone can handle many of the games or programs designed for it , but the gpu can easily be damaged through playing high end games or ones with rich graphics,
it dosent happen to every phone, some people are lucky and never have issues, but one in every hundred or so will fail this way, perhaps its a manufacture issue or developers pushing the devices to the limits, i dont know exactly, but for sure the psp/xbox/and alot of phones ive repaired sufferd the same results, most of the time the device outputs an error code, such as xbox displays the ring of death, overheated gpu, etc, some ps3's had similar issues, the trouble with phones is there normaly isnt a visual error code for the gpu.
without diagnostic software, its hard to say for sure what the issue exactly is, but ild bet its the gpu gone bad
the other issue ive see with phones is the screen will wash out and display funky colours, kinda like an exessive dead pixel type issue, end result is a white display, this is very rare though, usualy the result of an old and tired display, or cheap display units.
ok how to fix.. well if its the gpu, im afraid its a new main board, or sometimes a reflow of the solder terminals can work on some devices, this is usualy a costly procedure, and may not fix the issue, many of the phone today the gpu is cant be reflowed, because if its size, and the way its fitted to the board, the solderd connections are usualy under the chip, and usualy close to other sensitive components which dont react well to heat sorces.
would advise a new main board or phone if its under warranty.
hope this helps,
thanks
puggster
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Click to collapse
well when this happened i didnt have any games in it , except temple run
and i dont have warranty :\ cuz i've rooted my phone
BumP?
Related
So a friend of mine could possibly be selling me his x10 for a ridiculously low price, which I found out from another friend to be because of (possible) overheating issues because he tried overclocking the phone; and after trying to bring it back down to the original speed it still is overheating.
Before I get into something that would completely waste my money, is there a way for me to be able to fix it so it works normally or would this be something that I should completely avoid all together. Basically, I'd like for some tutorials provided that can help me rectify this problem.
Thanks for any help provided.
its not possible to over clock the phone right now... so idk what your friend did. Also what kind of overheating issue is it? Getting really hot? or shutting down a lot?
Well thats was how I understood it as. And from the sounds of things it seems like it is just getting overly hot.
jonnyg1097 said:
Well thats was how I understood it as. And from the sounds of things it seems like it is just getting overly hot.
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It's possible it's just his battery that's shorted. Maybe another battery? That or the GPS chip runs constantly... I know mine heats up when the GPS runs at full. I also say try and flash the firmware back to a regular ROM (Without mods).
Those are my ideas. Otherwise toss it in the freezer! haha
Sounds like new need some Arctic Silver, Heat Sink and a 200CFM SUNON!
Its a hardware fault. It will eventualy start rebooting, and after that it wil start shutting itself down or locking... i think its something with the pmu but not sure. If it has warranty send it to repair...
jonnyg1097 said:
So a friend of mine could possibly be selling me his x10 for a ridiculously low price, which I found out from another friend to be because of (possible) overheating issues because he tried overclocking the phone; and after trying to bring it back down to the original speed it still is overheating.
Before I get into something that would completely waste my money, is there a way for me to be able to fix it so it works normally or would this be something that I should completely avoid all together. Basically, I'd like for some tutorials provided that can help me rectify this problem.
Thanks for any help provided.
Click to expand...
Click to collapse
nice friend!!! lol
biktor_gj said:
Its a hardware fault. It will eventualy start rebooting, and after that it wil start shutting itself down or locking... i think its something with the pmu but not sure. If it has warranty send it to repair...
Click to expand...
Click to collapse
My Xperia started overheating and now its having very frequent restart cycles from several days. Is it a hardware fault in the Xperia X10?
At least on my first x10, it started like that, then only went worse. the first sign was when doing generous amount of traffic (heavy browsing, downloading some apps at the same time...) it started rebooting. After that it started doing it whenever it got network, during calls... even when reflashing.
So I would flash back to stock, then take it a day for a ride with.a backup phone. If it reboots even once, send it to repair...
I'm also experiencing the frequent reboot problem. It seems the best solution I've found was to send it back to SE for repair/replacement. That solution is unacceptable for me, as I spent $600+ for an imported x10a when it first was released, and as such, SE has deemed my phone "gray market" and I would need to pay for repairs.
I love my x10, but $800 for a phone that's still severely outdated and lacking some high-end functions is just not worth it.
I am convinced that the problem stems from a faulty temperature sensor in the motherboard. My phone is definitely not hot to touch, and it seems that just placing it in front of a fan alleviates the rebooting problem.
Do any devs know of a way to disable the temperature sensor either through an app or via adb?
Its doesnt look like bad sensor, but a bad ic on the board or a bad solder point.
For me it ended up getting stucked even on the bootloader, where everything is 'out of order'. The only way i got to reflash it was using my car's air conditioner at 16 degrees... didnt have warranty either, so the board now resides half dead on my desk...
Ouch. Sad to hear. Did you order a new mb or a brand new phone? If just the mb, mind sharing where you got it from and the price?
I bought a second x10 and left the other one for testing and parts... though this x10 is starting to get a little warm too, lets hope this doesnt die too...
The display ous on max, turn it down...that's why it's hot as hell
Sent from my X10a using XDA App
lol you did just like me i bought another X10 today check my (motherboard problem thread) guys pls if there anything to avoid this problem tell me from now , i have 2 X10 now
The problem:-
1- restarts many times.
2-randomly shut down when i open Wi-Fi or apps or use it for more than 5 mins.
3-can't turn on sometimes and can't turn on using charger , only pc companion.
4-Burning Smell.
i know there's another thread talks about this problem but pleaese it's a serious common problem , i bought the mobile yesterday and i can't replace it , i've seen this post in SE forms : -
............................................................................................................
It cost about more than 2 hours,and i sat near the engineer looked at what he was doing,everything.
1. He said before this one,he has fix 4 x10 with the same problem.He checked my phone and told me he must take the phone to parts,i agreeed.
2.The restart problem is neither a software problem nor briefly hardware problem.The reason most likely is welding procedure .Between X10's CPU and the chassis on the M/B there is no bayonet(i'm not sure it's the right word), so the closeness of them only depends on colophony(another word i use google to translate it) and solder (the third one).He said when x10 is koncked or bumped,fissure or something others may appear,and when CPU runs at a high level,the ammeter shows a number above 200mA,you can think its fever.Because goods expand with heat and contract with cold,here comes the flexibility.It may influence the contact between cpu and chassis.So the restart happens. He get the CPU off M/B,clear and rebuilt solder on them very carefully,and packed everything back.THIS COST TWO HOURS.
3.When parts became back to a phone,I push sim card,sd card back,truned it on,it booted successed.Then i run the Backup and Restore app,no problem.Before repaired erverytime i run it, the phone restarted.view www web use the brower by 3G, opened servel windows,no problem;Played Asphalt 5 for 10 mins,the phone became hot,still no problem.So i paid for it and left.That cost fuxk 500RMB,nearly 100$!!!!!!!!!!
4.When the engineer was soleing it, i talked to him,he said G7 also has a lot of problem,G7 use the smae CPU as x10,it also may restart.
............................................................................................................
anyone tried this?????
please if anyone has fixed this problem (i know i can change the motherboard but it cost alot , I need Electric solve) . and it's not a software problem at all and n ot in the battry .
this is the best forms for PPC's so i don't have to post this in every site so better sign up and replay please maybe someone can help...
64 views and no answer -,-
and btw the phone works well when it's cold but it shut down when it's worm or using Wi-Fi or Calling . so to re-operate it you need to put it in air conditioner then but the battery back and switch on
So far no problem.
By the way the phone had no warranty?
yea , i bought it used and it looks that someone bought it from china and sell it here so the warranty doesn't cover my country.
thanx for telling me that x10 doesn't have another factory problems.
i send it today to one of those small repair places , they said the IC's are burned because of short circuit or something like that so we'll see what will happen tomorrow.
it cost me around 100$ but it doesn't matter as long it work.
sorry to say it but you buy cheap, you get cheap. might have to shell out for some repair work or ditch it and buy a new one. hard luck man.
hemo1001 said:
The problem:-
1- restarts many times.
2-randomly shut down when i open Wi-Fi or apps or use it for more than 5 mins.
3-can't turn on sometimes and can't turn on using charger , only pc companion.
4-Burning Smell.
i know there's another thread talks about this problem but pleaese it's a serious common problem , i bought the mobile yesterday and i can't replace it , i've seen this post in SE forms : -
............................................................................................................
It cost about more than 2 hours,and i sat near the engineer looked at what he was doing,everything.
1. He said before this one,he has fix 4 x10 with the same problem.He checked my phone and told me he must take the phone to parts,i agreeed.
2.The restart problem is neither a software problem nor briefly hardware problem.The reason most likely is welding procedure .Between X10's CPU and the chassis on the M/B there is no bayonet(i'm not sure it's the right word), so the closeness of them only depends on colophony(another word i use google to translate it) and solder (the third one).He said when x10 is koncked or bumped,fissure or something others may appear,and when CPU runs at a high level,the ammeter shows a number above 200mA,you can think its fever.Because goods expand with heat and contract with cold,here comes the flexibility.It may influence the contact between cpu and chassis.So the restart happens. He get the CPU off M/B,clear and rebuilt solder on them very carefully,and packed everything back.THIS COST TWO HOURS.
3.When parts became back to a phone,I push sim card,sd card back,truned it on,it booted successed.Then i run the Backup and Restore app,no problem.Before repaired erverytime i run it, the phone restarted.view www web use the brower by 3G, opened servel windows,no problem;Played Asphalt 5 for 10 mins,the phone became hot,still no problem.So i paid for it and left.That cost fuxk 500RMB,nearly 100$!!!!!!!!!!
4.When the engineer was soleing it, i talked to him,he said G7 also has a lot of problem,G7 use the smae CPU as x10,it also may restart.
............................................................................................................
anyone tried this?????
please if anyone has fixed this problem (i know i can change the motherboard but it cost alot , I need Electric solve) . and it's not a software problem at all and n ot in the battry .
this is the best forms for PPC's so i don't have to post this in every site so better sign up and replay please maybe someone can help...
Click to expand...
Click to collapse
my friend I am sorry but there is no quick fix for something like this. To repair SMT type circuit boards you need a clean room environment and also some very expensive equipment. My advice is to get a new handset, there are a few people on here that need some parts for their phones and you can off set the cost of a new handset that way.
thanx for the advice , i'll replace it with one that works and with a warranty . this will be my last time buying cheap S***, i really like it and i hope they release android 2.0 soon for it.
hemo1001 said:
thanx for the advice , i'll replace it with one that works and with a warranty . this will be my last time buying cheap S***, i really like it and i hope they release android 2.0 soon for it.
Click to expand...
Click to collapse
As I said there are people who need parts, so it will not be a total loss!
where are you located? I need a few bits.
Tomorrow i'll sell it with around 150 dollar, i'll replace it with another X10 but with WARRANTY this time
just found this thread and it seems to describe my problem with my x10. If the crashing is heat related would using a cpu underclock help?
http://forum.xda-developers.com/showthread.php?t=831658 for more info
my phone doesnt charge the battery, but charging animation is playing, gave to service centre,they told motherboard replacement,but that told we dont do for the handsets without warranty.... pls help how can i sort this prob.
I don't agree with the first post, I had this problem too, and the problem was bad, but as soon I as I flashed with the latest firmware, that problem seems to have been fixed, gone by 2 days without any restarts.
i also have this problem.
The worse is now my charged battery will become red low batt at first and recharge itself back to normal without plug in power...i think i just solve the world energy problem here.
May have fixed the problem, for a bit.
I bought one of these used (x10a), I basically got ripped off by some guy that must have known about the issue. Anyway, I tore the phone apart down to the screen, I left that intact. I cleaned the housing, motherboard and sound jack with compressed air (lightly), cleaned contacts that looked a little dull. I noticed the foil covering the CPU and other components was a little askew and there were some heat bubbles forming. I used a mini spatula as a squeegee and got rid of the bubbles, cleaned up the edges around the foil to insure they didn't contact their neighbors and put the thing back together.
Before this I could use the phone for a call for longer than 2 minutes, the second I ended the call it would crash/reboot. Same with playing games and listening to music at the same time. Movies, forget it. I don't want to curse it because it has only been a day, but no crashes yet and I'm doing/running everything I can to try and get this thing to crash. If it was the bubbles contacting other metal in the chassis then they will probably return sometime in the future.
Who knows.
For now, I say it's fixed. I hope.
I downloaded the schematic and disassembly, reassembly instructions off the net.
UPDATE: Cleaning did not work, I really didn't think it would but it was worth a try. I did however rebake the main board in my convection oven for 10 minutes at 210 degrees Celsius and it worked. I have uploaded videos to youtube. If you're like me, no warranty and don't mind tearing things apart. Check out my videos on youtube, do a search for MrSpywhite.
I had the same problem and SE replaced the motherboard.
spywhite said:
UPDATE: Cleaning did not work, I really didn't think it would but it was worth a try. I did however rebake the main board in my convection oven for 10 minutes at 210 degrees Celsius and it worked. I have uploaded videos to youtube. If you're like me, no warranty and don't mind tearing things apart. Check out my videos on youtube, do a search for MrSpywhite.
Click to expand...
Click to collapse
That sounds like good news, I have a friend with a similar problem, but his phone has the same behaviour faster than yours... did really work? any problems after the bake? (mic, speaker) ?
Sorry for bumping in a old thread but I am also facing the same problem i guess. Anyone got it to work ?
The motherboard is costing me Rs.8000 ( 160$ approx ) and its a 2 yr old phone. Cant spend that much now on such an old phone.
This solution might help on that cases, as main reason for such things are Pb free soldering (small balls between CPU and MB).
http://forum.xda-developers.com/showpost.php?p=37819145&postcount=12
Of course you do it on your own risk...
This seems to be more of a software issue than a hardware issue. I'm thinking it might have something to do with the kernel as well but I'm not sure...
Anyway the touchscreen on my rooted Evo 3D with hboot 1.50 is acting up. Sometimes it completely freezes up, and other times when I try and press different parts of the screen, like the the app drawer it just doesn't register. When it freezes up it also affects the soft buttons at the bottom of the phone.
I've tried wiping it several times, and I've also tried this across several different roms, even nandroids, and it is still causing problems.
Any ideas on how to fix this?
Try calibrating your screen threw settings to see if that helps.
Locked & Loaded
""shooter on Deck""
laie1472 said:
Try calibrating your screen threw settings to see if that helps.
Locked & Loaded
""shooter on Deck""
Click to expand...
Click to collapse
I had that thought too but it still didn't work. I should also mention that the only way to "fix" the screen temporarily is to hit the power button and then hit it again to wake it back up. It usually does the trick... for a little bit. Also sometimes it just goes berserk and start pressing things without me even touching the screen
Are you running any kind of lockscreen program such as widgetlocker? I had similar problems when doing so, all issues stopped when I uninstalled.
ifly4vamerica said:
Are you running any kind of lockscreen program such as widgetlocker? I had similar problems when doing so, all issues stopped when I uninstalled.
Click to expand...
Click to collapse
I wish I was so I could fix it but I'm not.
Sorry man, was stabbin in the dark. good luck.
Think it's the Digitizer...
I have the same problem with an Evo3D hboot 1.5 also. It is rooted (ship s-on) I've had the phone for about 4 months, taken good care of it, and thus thought this bug was a software issue as well...
This is what I've tried:
-Factory Data Reset
-Restore Backup partition to original ROM
-Tried different ROMs (sense3.0, olympian xe, sicksense vX)
-Deleted and reformatted SD card
-Leaving SD card unmounted
It seems to be a popular issue, and after searching the CDMA Development forums I have found at least two other threads on the same topic here:
http://forum.xda-developers.com/showthread.php?t=1398048
http://forum.xda-developers.com/showthread.php?t=1383707
I don't have insurance, and rooting hboot1.5 is not reversible, for it is permanently recorded on the bootloader, so I'm assuming that my local Sprint representative will be of little help in the matter. From what I can find it would seem that our options are limited to:
A.) Replacing the Digitizer/LCD assembly. Looks like this runs between $70-$120. Here is a solid video on YouTube demonstrating how to remove and replace the Digitizer/LCD:
http://www.youtube.com/watch?v=suS34kNNuLo
B.) Replace the Digitizer only. From what I've gathered this is a risky maneuver which is best left to professionals with the *right* equipment, however is a much cheaper option, Digitizers are around $20.
I left a message with a local cell repair shop asking if they could replace the digitizer without a new LCD, and expect a response tomorrow probably.
Unless anybody has found an alternate cause/solution to this problem, which I would be eternally grateful for, looks like hardware replacement is the only solution.
2 questions one are you guys using screen protectors some of them will cause issues crazy ones from random clicking to unresponsive screen . Also are you using your phone out in the cold weather or really humid out ? A cold screen and hot hands will also wig it out.
I have a Zagg screen protector, which Radioshack carries for numerous phones; however it was installed when I bought the phone, four months ago, therefore I cannot imagine it would suddenly be the problem.
Also, the screen glitches at room temperature, at the most unfortunate times.
I just flashed Timat Kernels, with no results....
root3dnoob said:
I have a Zagg screen protector, which Radioshack carries for numerous phones; however it was installed when I bought the phone, four months ago, therefore I cannot imagine it would suddenly be the problem.
Also, the screen glitches at room temperature, at the most unfortunate times.
I just flashed Timat Kernels, with no results....
Click to expand...
Click to collapse
I have a zagg on mine I put on no issues for me. How do you carry your phone ? Do you tote it around in your back pocket? Just curious. Some folks have squished there phone sitting on them and messed up the screens. Not sayin you did that . Also folks carry in pocket on hot summer days and sweat gets inside the unit and messes with it.
Also is your phone brand new or a refurbished unit?
The phone is a new unit and I try to be conscious of high-moisture situations, so hopefully that is not to blame. If anything, excessive pressure may have been the cause, from a vacuum-sealed Drycase; but I'm hoping HTC's build quality would withstand such force, which should be minimal compared to being sat on.
Others are experiencing issues with the E3D digitizer, and I'm 90% sure my phone is not misbehaving from physical/moisture damage.
Is there a moisture damage indicator that can confirm/dismiss that theory?
Thanks for the suggestions
root3dnoob said:
The phone is a new unit and I try to be conscious of high-moisture situations, so hopefully that is not to blame. If anything, excessive pressure may have been the cause, from a vacuum-sealed Drycase; but I'm hoping HTC's build quality would withstand such force, which should be minimal compared to being sat on.
Others are experiencing issues with the E3D digitizer, and I'm 90% sure my phone is not misbehaving from physical/moisture damage.
Is there a moisture damage indicator that can confirm/dismiss that theory?
Thanks for the suggestions
Click to expand...
Click to collapse
Check the battery it has a sticker that will turn a solid color if it seen some water or high humidity. Also I think there is one inside the phone.
I have in the pass seen evo's that were refurbs or new units that were sat on the refurbs glass wasn't glued well and moisture got under the glass and screwed the screen up with random issues. New phones can have the same issues I guess if you really put pressure to it tho there sealed pretty well.
If the Digitizer was going bad from pressure your screen would have faint black lines going down it kinda like graph paper.
I have my phone in a trident kraken case it's been doing good so far.
After hours of research, countless nandroid wipes, and even a few ROMs, I have determined this to be a hardware issue! (at least in my case)
Much thanks to Landon4444 for providing a way to test for a lame digitizer
http://forum.xda-developers.com/showpost.php?p=20791773&postcount=40Here's how to check if this issue is result of a faulty/worn digitizer:
In the phone dial exactly *#*#3424#*#* to access the HTC diagnostic menu.
Choose line test from available options, screen will turn black.
Draw small test squiggle.
Hold phone by corners with fingers/thumbs (landscape).
Gently, twist phone torsional-ly. *GENTLY!*
In my case, certain slight torque creates a false contact in the upper-middle of my screen. Fortunately twisting slightly in the opposite direction HAS RESOLVED THE PROBLEM FOR NOW. (that was easy) However, I would not expect this tactic to work for long, and am looking into getting the digitizer replaced at the cell shop.
Evo 3d help guys!!
Okay so I just got a raise and an Evo 3D part of my boss's incentive package. (I know I have a great boss!!) but anyway its been less than a month and I haven't purchased any of the screen protector stuff or case. It is now 17 degrees in New York and I'll just drop the phone in my pocket while walking but yesterday at the beginning of a date the parking meter wouldn't take my money and upon trying to use my phone it started dialing it's own numbers and wouldn't let me enter any of the numbers for my code (to unlock). *Mind you my date kept telling me all night "Its a sign that you need the iphone" and I totally like the HTC 3D.I tried calibrating **BY THE WAY IT'S NOT ROOTED YETTT* but the only options your given is the GSensor Calibration. I've noticed that after I enter a warm area the phone starts working fine again. I've never had a smartphone and I think,upon finally getting one, that's it's totally ridiculous that the phone stops working because of the weather. At this point I think I have a faulty phone and am gonna return it to only get another 3D,but has anyone heard of this issue and if so how can I fix it. I mean like what if I had a car accident or an emergency and my "smartphone" starts acting up because of the weather???
Hey guys...I put this post up a few days ago and still haven't received a response. my timing to retunr the phone is running short so I NEED SOMEONE TO HELP PLEASE!!...Is this a normal circumstance that my phone is going through? if not I'll return it and get another one.
Its some grounding issue occuring due to maybe screen touching the main board. Its occurs on my phone very frequently and when normal occurs only if i press hard on screen
my phone also freezes up sometimes and goes crazy and it takes it some time for it to start working....
I ended up replacing the unit.it was faulty. Funny thing is I was trying to tell the guy the problem and when he grabbed it he saw it was broken.the problem worsened to the point the the phone was dialing on its own and going haywire.
Sent from my PG86100 using XDA
It seems touchscreen dont like me this is the 3 or 4th phone ive ever owned with this flaw. Does anyone else have there phone touch itself, pressing on the screen in random places, etc
droidkeyboardfan12 said:
It seems touchscreen dont like me this is the 3 or 4th phone ive ever owned with this flaw. Does anyone else have there phone touch itself, pressing on the screen in random places, etc
Click to expand...
Click to collapse
Ghost touches are caused by either a hardware fault, an incorrectly configured custom kernel, or a bad charger/bad current to your charger.
This means that either:
A: you have incredibly bad luck with hardware (not likely)
B: you've used custom kernels on all of your phones all of which bear the same defect (less likely)
C: you're using the same cheap charger with each phone (God I hope not)
D: your house/powerstrip has bad wiring (most likely)
EDIT:
E: you may have an abnormally strong magnetic field. This happens to some people for no obvious reason, and there's nothing you can really do about it (less likely than anything else I mentioned).
Well i havent been flashing any custom kernels for this phone. I did however finally flash cm11 snapshots and it seems to have gotten better. In fact this phone has so many kernels im not sure where to find them all or what all of them do. I stopped buying motorola phones cause they all screwed up. Im honestly more convinced i probably have too much magnetic field in me lol
droidkeyboardfan12 said:
Well i havent been flashing any custom kernels for this phone. I did however finally flash cm11 snapshots and it seems to have gotten better. In fact this phone has so many kernels im not sure where to find them all or what all of them do. I stopped buying motorola phones cause they all screwed up. Im honestly more convinced i probably have too much magnetic field in me lol
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Click to collapse
It's most likely the wiring in your house, especially if you live kind of out in the country. Next to that, I'd guess your powerstrip.
but it does it when not connected to power
having the same issue myself, it got worse after I flashed a different radio, ever since it has gone nuts. one day the touchscreen stopped working for good, I had to let the cellphone rest for a few days and then it started working again. Not sure what it is, this cellphone has given me so many headaches, I feel like smashing it into a wall.
Hi, I have a problem with a Honor 10.
Since August it started to restart randomly, I just replaced the battery and I just did two factory reset but the problem continues to manifest even in the configuration screen.
I would exclude the faulty power button, since before rebooting it usually froze on the activity I was performing.
Any ideas?
Thank you!
Test power button with ohm meter.
It was doing this after the reset with just it's factory load? No 3rd party apps loaded?
Try reflashing firmware.
Maybe be a mobo failure.
blackhawk said:
Test power button with ohm meter.
It was doing this after the reset with just it's factory load? No 3rd party apps loaded?
Try reflashing firmware.
Maybe be a mobo failure.
Click to expand...
Click to collapse
I really don't think is the power button because it reboot even in idle on the table, and i saw that if i put it on charge it reboot instantly.
I have this problem even in the configuration screens after the factory reset, indeed i've must configured two or three times because of that.
I'll try to reflash the firmware, then i'll wait for a new battery i ordered a month ago.
If it will be still broken i guess is a mobo failure.
I have a question: i didn't flashed a smartphone before, and i was asking myself if this reboot problem can mess up with flashing, bricking the phone. Can it be possible?
eddyxx said:
I really don't think is the power button because it reboot even in idle on the table, and i saw that if i put it on charge it reboot instantly.
I have this problem even in the configuration screens after the factory reset, indeed i've must configured two or three times because of that.
I'll try to reflash the firmware, then i'll wait for a new battery i ordered a month ago.
If it will be still broken i guess is a mobo failure.
I have a question: i didn't flashed a smartphone before, and i was asking myself if this reboot problem can mess up with flashing, bricking the phone. Can it be possible?
Click to expand...
Click to collapse
Yeah if it interrupts the flash that won't end well...
If you can return it, do so... otherwise...
Before you go flashing nuts try to determine if it's a hardware issue. Check ribbon cable connectors... and that switch.
Firmware shouldn't become corrupted unless there's a flash memory failure or it was a bad flash to begin with.
Does it not do this is safe mode? 3rd party app if so.
If it does it when in the boot menu it's likely hardware.
If so it may be just a failed battery. Try with charger connected to see if this alters the behavior.
If you don't feel comfortable repairing it, let a good tech do it for you. I always remember my first mechanical alarm clock disassembly... it didn't go well
blackhawk said:
If you can return it, do so... otherwise...
Before you go flashing nuts try to determine if it's a hardware issue. Check ribbon cable connectors... and that switch.
Firmware shouldn't become corrupted unless there's a flash memory failure or it was a bad flash to begin with.
Does it not do this is safe mode? 3rd party app if so.
If it does it when in the boot menu it's likely hardware.
If so it may be just a failed battery. Try with charger connected to see if this alters the behavior.
If you don't feel comfortable repairing it, let a good tech do it for you. I always remember my first mechanical alarm clock disassembly... it didn't go well
Click to expand...
Click to collapse
It reboots even in safe mode!
It would seem a hardware problem, possible that I bought a new battery already damaged?
It’s been a few hours since it works good after charging it to 100%, it seems that it starts to reboot towards 50%.
I wanted to flash it also because before doing the factory reset, it automatically installed some "stock" apps by itself, I refer to some games that Honor automatically installs at each factory reset, every time I uninstalled them, after some restart they reinstalled themselves.
It was a weird issue but looks like fixed with the factory reset, so now i only have the reboot issue.
I am so desperate that I would like to try the battery of my Honor 10 (the one with problems is that of my girlfriend), I would not buy another battery since I have to be delivered the one I ordered from a month.
It may be the battery, they can fail at any time.
It's rare for new ones to fail but it happens.
Use a firewall to block auto updates or installs.
Karma Firewall works well but its valuable logging feature doesn't work on Android 10 and higher, but it still will block apps.
Update: I just bought another battery and the problem persist.
Now im sure is not the battery so i will flash it very soon no matter what.
I have been having the same problem as you guys have since last Christmas (2020), when my phone was 18 months old.
I switched phone and gave the Honor 10 to my wife for Coin Master and the problem persisted.
However, two months ago the battery started to swell and surprisingly the problem went away completely for about a month. But as it swelled to the extent of pushing out the screen the problem returned a month ago.
Thinking it was possibly a battery/battery connection related issue, I changed to a new Pisen battery last night. Sadly, the rebooting continued but only for 2-3 times today.
So it is probably an issue with the board itself.
citibatter said:
I have been having the same problem as you guys have since last Christmas (2020), when my phone was 18 months old.
I switched phone and gave the Honor 10 to my wife for Coin Master and the problem persisted.
However, two months ago the battery started to swell and surprisingly the problem went away completely for about a month. But as it swelled to the extent of pushing out the screen the problem returned a month ago.
Thinking it was possibly a battery/battery connection related issue, I changed to a new Pisen battery last night. Sadly, the rebooting continued but only for 2-3 times today.
So it is probably an issue with the board itself.
Click to expand...
Click to collapse
The battery failure may have damaged the mobo or perhaps it was preexisting.
Check ribbon connector pins for damage. Look around for visible solder cracks. Try pressing gently on the mobo with a pencil eraser with device powered on to try to find the area. Check ribbon cables too by gently moving them.
One of the most likely places for a failed solder joint are the BGA chipsets. The many solder pads are under the chipset, inaccessible.
Press gently on them to try and verify this. A hot air station (and skillset to use it) is the only way to repair this type of failure.
Any battery swelling is a failure, replace it asap.
blackhawk said:
The battery failure may have damaged the mobo or perhaps it was preexisting.
Check ribbon connector pins for damage. Look around for visible solder cracks. Try pressing gently on the mobo with a pencil eraser with device powered on to try to find the area. Check ribbon cables too by gently moving them.
One of the most likely places for a failed solder joint are the BGA chipsets. The many solder pads are under the chipset, inaccessible.
Press gently on them to try and verify this. A hot air station (and skillset to use it) is the only way to repair this type of failure.
Any battery swelling is a failure, replace it asap.
Click to expand...
Click to collapse
As I said, battery has been replaced with a brand new one. Therefore the swelling issue is fixed.
Don't have the skill set to use a hot air gun or to solder so this is it for me.
Quite disappointed by the QC of Huawei as this was my first Huawei phone. I have been using Xiaomi since my first smartphone and never had an issue like this before.
citibatter said:
As I said, battery has been replaced with a brand new one. Therefore the swelling issue is fixed.
Don't have the skill set to use a hot air gun or to solder so this is it for me.
Quite disappointed by the QC of Huawei as this was my first Huawei phone. I have been using Xiaomi since my first smartphone and never had an issue like this before.
Click to expand...
Click to collapse
My point was a mobo failure is generally a game over event.
I run strictly Samsung's as I like their UI and have become familiar with them. Of course in 2-3 years that could change if Samsung keeps dropping the ball.
blackhawk said:
My point was a mobo failure is generally a game over event.
I run strictly Samsung's as I like their UI and have become familiar with them. Of course in 2-3 years that could change if Samsung keeps dropping the ball.
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Click to collapse
I understand.
That said, Huawei did replace the MBs for out of warranty customers in mainland China as a good will gesture.
Too bad that policy did not extend outside of China.
citibatter said:
I understand.
That said, Huawei did replace the MBs for out of warranty customers in mainland China as a good will gesture.
Too bad that policy did not extend outside of China.
Click to expand...
Click to collapse
Maybe see if they'll discount a mobo for you.
Not free but it might sweeten the deal.
Or write it off and move on.
All my Samsung's have been long lived with replacement batteries being the only repairs.
Another reason I like them.
In my case it was sort of dumb luck especially when choosing the first Note 10+. In this case they did live up to their hype.
The S4+ lasted over 5 years and still boots up.
I had the random reboots going on for weeks even at night, also bootloops sometimes .
I tried a lot of stuff but i got my phone going again for 2 weeks now without any reboots.
It might be just pure luck but this is what i did last time:
Did a complete reset of the Phone ( everything gone )
I changed simcard to other simslot (i think this made the difference, atleast for my phone)
No apps from Meta (You dont want any of their **** anyway )
ill keep you posted
exoronic said:
I had the random reboots going on for weeks even at night, also bootloops sometimes .
I tried a lot of stuff but i got my phone going again for 2 weeks now without any reboots.
It might be just pure luck but this is what i did last time:
Did a complete reset of the Phone ( everything gone )
I changed simcard to other simslot (i think this made the difference, atleast for my phone)
Put on performance mode (might not be it, but details mather here, today is first day without performance mode, no issues so far)
No apps from Meta (again because details mather, might not be it, i had random reboots all the time, but when i was using instagram or it was still running in the background , it was real bad, You dont want any of their **** anyway )
ill keep you posted
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Click to collapse
Yay!
Meta is malware.
Hey guys, it seems that I solved the problem by bringing the phone to a Huawei service center, they performed an "operation on the motherboard".
Actually they changed the battery with an "original" one for 60€ (the one I had replaced cost 10€ ), then when the problem obviously came back they did the repair on the mobo at no extra cost.
I guess it went well.
eddyxx said:
Hey guys, it seems that I solved the problem by bringing the phone to a Huawei service center, they performed an "operation on the motherboard".
Actually they changed the battery with an "original" one for 60€ (the one I had replaced cost 10€ ), then when the problem obviously came back they did the repair on the mobo at no extra cost.
I guess it went well.
Click to expand...
Click to collapse
Did you had any reboots after the motherboard change?
I got the same issue with my Honor 10. Tried every trick that I could think of, but nothing seems to help.
What I noticed, that sometimes when it restarts it does get very hot in the area near the camera. (not sure exactly what component it's there but it's something on the motherboard)
I'm thinking if it worth doing this motherboard change. (as it seems to be a design/component issue if there are so many that have this problem)
nomob said:
Did you had any reboots after the motherboard change?
I got the same issue with my Honor 10. Tried every trick that I could think of, but nothing seems to help.
What I noticed, that sometimes when it restarts it does get very hot in the area near the camera. (not sure exactly what component it's there but it's something on the motherboard)
I'm thinking if it worth doing this motherboard change. (as it seems to be a design/component issue if there are so many that have this problem)
Click to expand...
Click to collapse
No, no reboot at all, but I noticed later that they rolled back to Android 8.0, so I’m thinking that they didn’t fix the motherboard, but they actually found a workaround by downgrading the OS.
I’m afraid to try to upgrade to Android 10.0 for this reason, I don’t even know if I can do it considering the new Huawei policy of flashing and stuff, but my girlfriend is ok with that so I let it go.
I can confirm that even now, on each task (TikTok scrolling for example), it gets very very hot in that point near the camera, my perfectly still working Honor 10 instead does it only on intensive use of the camera.
I hope this information can help you with your Honor 10, I suggest you go back to an older version of Android if possible just for troubleshooting.
If it persists, the motherboard is probably faulty and you need to replace it, I guess...
eddyxx said:
No, no reboot at all, but I noticed later that they rolled back to Android 8.0, so I’m thinking that they didn’t fix the motherboard, but they actually found a workaround by downgrading the OS.
I’m afraid to try to upgrade to Android 10.0 for this reason, I don’t even know if I can do it considering the new Huawei policy of flashing and stuff, but my girlfriend is ok with that so I let it go.
I can confirm that even now, on each task (TikTok scrolling for example), it gets very very hot in that point near the camera, my perfectly still working Honor 10 instead does it only on intensive use of the camera.
I hope this information can help you with your Honor 10, I suggest you go back to an older version of Android if possible just for troubleshooting.
If it persists, the motherboard is probably faulty and you need to replace it, I guess...
Click to expand...
Click to collapse
Thanks for the reply and downgrade suggestion! (worth a try)