Hi to all.
I was thinking of requesting all members out in the community (at least on XDA) to put a shout out to HTC and/or AT&T for getting us update to Ice Cream Sandwich. Perhaps if we were all to send in an email or something then it may get the point across to them that we want ICS - if not at least some news about their plans. If we all pool in and probably bombard them it may get us some more solid response rather than only 1 or 2 of us trying our luck.
I was thinking that around the 15th of May we would all get to it.
juannicolas has already agreed to help in.
Request all with the device to pool in.
We will however need adequate contact details for getting through to the right people. So those of us who have gotten a reply previously/know any contact details, please add them in so that it will be of aid in our project.
I got an email from HTC - a customer service specialist from [email protected]
Please add in any other contact details available.
Also, I remember cookiesowns @ http://forum.xda-developers.com/showthread.php?p=17799114 having got his hands on a dev device. A big shout out to him to help us if he can get in contact with someone at HTC he knew from who he got the device so that that person could help us out if possible. Will PM him later on.
UPDATE 9th May, 2012:
As of now, we are planning on going ahead with how many we can on the 15th May, 2012 and then again on the 1st June and then decide further plan. Thought would be a good idea to update the 1st post here:
The following will be the locations where we would voice our concerns:
Facebook: http://www.facebook.com/HTC - post in
Facebook HTC USA: http://www.facebook.com/htcusa - post in
Twitter: https://twitter.com/#!/htc - tweet
HTC ICS Blog: http://blog.htc.com/2012/03/ics/ - comment
HTC Tell us what you think blog: http://blog.htc.com/2012/04/your-phone-your-thoughts-tell-us-what-you-think/ - comment
HTC Support: http://www.htc.com/us/support/email-support - email them
HTC write a Review for HTC Jetstream: http://www.htc.com/us/tablets/htc-jetstream-att/ - include grievances about no ICS/information about updates
Also, an online petition has been created for all HTC tablets wanting ICS (Flyer, View and Jetstream) and they also joining in. Link is http://www.ipetitions.com/petition/htc-tablet-users-want-updates/
So, do sign in, spread the word and lets hope for the best. Will post further updates in the thread and in this post as well.
UPDATE 14TH MAY 2012
Many of you have heard about thenews posted at http://forum.xda-developers.com/showthread.php?t=1651651. We will however still continue with the above plans tomorrow-I.e. 15th May 2012 by contacting HTC by different means. However, a small change. Please add in that give us ICS or release the source code and partition block data so that we can do so if you'll aren't interested.
Ipetition for the same also made at http://www.ipetitions.com/petition/release-source-code-and-block-partition-data-for/
Do sign, spread the word and join in tomorrow. We shall repeat the exercise on the 1st June again. HTC is liable to answer us so we deserve an answer. Chances are more we will get an answer if we all join in.
I'm in.
but i'm not sure that bombarding a useless minion that knows nothing will do the trick..
we should do that, and also use the public platform - Facebook page, twitter, HTC ics blog (http://blog.htc.com/2012/03/ics/). all with the same massage at the same day..
guru_shastri said:
I'm in.
but i'm not sure that bombarding a useless minion that knows nothing will do the trick..
we should do that, and also use the public platform - Facebook page, twitter, HTC ics blog (http://blog.htc.com/2012/03/ics/). all with the same massage at the same day..
Click to expand...
Click to collapse
Agreed. Hope more people will join in. I shall PM as many people with the Jetstream to join in at a later time.
Sent from my HTC PG09410 using XDA
I'm in as well, I had already contacted HTC a few days ago and got the same reply I saw you guys post. I will try to contact ATT as well within the next few days.
Sent from my HTC EVO 4G running MikG
I'll contact as well.
Sent from my HTC PG09410 using xda premium
I'm in if it means spamming the blog/twitter/facebook, but I will not participate in email-bombing some poor CSR. That's not going to get anything done, and it'll piss off someone who, presumably, has done nothing wrong.
I am in! Let me know what is going to be the method of communication.
craig0r said:
I'm in if it means spamming the blog/twitter/facebook, but I will not participate in email-bombing some poor CSR. That's not going to get anything done, and it'll piss off someone who, presumably, has done nothing wrong.
Click to expand...
Click to collapse
That is perfectly fine. Will post here with further details.
Add in an online petition too?
Would it be a good idea to add in an online petition too? If yes, anyone willing to take that up and get it started as well and share details here?
I am in the process of manually getting hold of the users who have a Jetstream so as to PM them all about the plan and ask for their support too.
Have got only the Development section to check for users who posted in the General, Accessories and Apps sections. Will take a while for sure.
Count me in although I M not on AT&T I am on Rogers...
It is my opinion that we shouldn't do this until xda posts an rss news feed about the organized attempt to contact htc and plea for an update, potentially reaching more users to join this bandwagon.
5 or 6 people emailing htc does nothing.
I'm in.From Israel.Unlocked
are we to try doing all at the same time (Hour-wise)?
also, i'd try contact the flyer forum and unite with them. as the "ignored htc tablets users"
and another question, are we to post the same message or each of us will write something somewhere in random?
as for the places to spam, i'd go for HTC USA facebook page as well.
jhype said:
Count me in although I M not on AT&T I am on Rogers...
Click to expand...
Click to collapse
Me too. And contacting AT&T probably won't do much good. It's not like HTC's released ICS for the Jetstream and AT&T is holding it back. If AT&T + Rogers could market this as an ICS tablet, it'd theoretically sell better.
typhoonikan said:
It is my opinion that we shouldn't do this until xda posts an rss news feed about the organized attempt to contact htc and plea for an update, potentially reaching more users to join this bandwagon.
5 or 6 people emailing htc does nothing.
Click to expand...
Click to collapse
That is also a good idea. Don't mind it either way. I managed to list out those active on the forum and am ready to send them all a pm to invite them to join in-its around 120 or 130 people. But then again we aren't certain how many will join in too.
I don't know how XDA will post the RSS and when. If that is what others feel would be the correct step ahead, then let's do that. Opinions from others? I am willing for either options and will surely contribute the best I can. Basically we need to take an organised step with a lot of the users out here so as to catch HTC'S attention rather than a few of us just getting small "ignorance is bliss cues" from HTC - and for this I do feel more the merrier would be more effective rather than the earlier the better.
On another note, how can we get XDA to issue such a News feed? Do we have to request someone or contact someone or something? Can the forum moderator also please guide us about this?
guru_shastri said:
are we to try doing all at the same time (Hour-wise)?
also, i'd try contact the flyer forum and unite with them. as the "ignored htc tablets users"
and another question, are we to post the same message or each of us will write something somewhere in random?
as for the places to spam, i'd go for HTC USA facebook page as well.
Click to expand...
Click to collapse
I feel it would be better to add in our own messages rather than the same hum drum of same messages. And let's add in the HTC USA Facebook page as well to the list.
As seen above, typhoopnikan feels it would be a better idea to wait for XDA to issue an RSS then we take action. I feel its a good idea too. Others please voice your opinion so we can decide. Perhaps if 1 of you could poll in, we will go with the majority (sorry but I don't know how to start a poll here or would have done so myself)
And as far as including HTC Flyer section guys also in, it would certainly catch the attention of HTC more than just us Jetstream guys but it would also take a lot more organising, spreading the word more and getting more to join in which would surely take more time. If someone from the Flyer section can take the responsibility to pool in and coordinate with us, perhaps it could work.
craig0r said:
Me too. And contacting AT&T probably won't do much good. It's not like HTC's released ICS for the Jetstream and AT&T is holding it back. If AT&T + Rogers could market this as an ICS tablet, it'd theoretically sell better.
Click to expand...
Click to collapse
Contacting AT&T and/or Rogers I felt would be a good idea so that we don't leave any page untouched. Personally I don't have either so they will just not reply to any of my queries. I sim unlocked my device around December 2011 - January 2012 and have been using different SIMs with it. Still, I would go with the majority-as the majority say, so we shall do.
Sent from my HTC PG09410 using XDA
Two options
A few ways to get this movement recognized via XDA rss feed...
1. Via "tip us" page and let them know about this. Though, we may get ignored. http://www.xda-developers.com/suggest-content/
2. Contact those who often publish on XDA about EVO devices. Ones I search for and get consistent results are
ORB3000
POORCOLLEGEGUY
These two members have consistently shown interest/posted about EVO Flyer and Jetstream on XDA news feed. I would contact them or alert them of this thread.
I think this is building up to something real.
published the cause at the flyer page:
http://forum.xda-developers.com/showthread.php?t=1643202
can't hurt.
typhoonikan said:
A few ways to get this movement recognized via XDA rss feed...
1. Via "tip us" page and let them know about this. Though, we may get ignored. http://www.xda-developers.com/suggest-content/
2. Contact those who often publish on XDA about EVO devices. Ones I search for and get consistent results are
ORB3000
POORCOLLEGEGUY
These two members have consistently shown interest/posted about EVO Flyer and Jetstream on XDA news feed. I would contact them or alert them of this thread.
I think this is building up to something real.
Click to expand...
Click to collapse
Thanks. Will try them all. hopefully it works out.
Sent from my HTC PG09410 using XDA
guru_shastri said:
published the cause at the flyer page:
http://forum.xda-developers.com/showthread.php?t=1643202
can't hurt.
Click to expand...
Click to collapse
Cool. If they also show some response and the RSS news feed of xda does click, we may have to postpone the date a bit. Let's see. I shall PM the people whose I'D I have managed to collect in any case. I will add in the details about waiting for an xda RSS feed in order to bring more attention and also about possibility of the guys over at flyer to join us in which case, we may postpone the event to probably something like the 1st of next month in order to gather more momentum.
Sent from my HTC PG09410 using XDA
kailashpchhabria said:
Cool. If they also show some response and the RSS news feed of xda does click, we may have to postpone the date a bit. Let's see. I shall PM the people whose I'D I have managed to collect in any case. I will add in the details about waiting for an xda RSS feed in order to bring more attention and also about possibility of the guys over at flyer to join us in which case, we may postpone the event to probably something like the 1st of next month in order to gather more momentum.
Sent from my HTC PG09410 using XDA
Click to expand...
Click to collapse
Thank you and everyone else for all the effort!
Related
Hi people,
I am posting this message on HTC FACEBOOK site, I ask you all to copy&paste same message and post at HTC FB page. (correct where necessary, for example the year when you first bought your HTC, how many HTC you have had, etc...)
I am thinking that if we all unite and post same message we can create a chain reaction and force HTC to officialy reply to our questions. Otherwise they will get hundreds of the same long message on their Facebook page which they might not like people always complaint.
HTC Facebook site : http://www.facebook.com/HTC
Here is the message copy & paste & correct where necessary and post on HTC Facebook site.
NOTE:
HTC Facebook site will NOT allow you to post a message more than 1000 characters, so goto the Photo section and add an ordinary photo or add below photo , then your message can be as long as you wish
++++++++++++++++++++++++++++++++++++++++
Dear Peter Chou and HTC Employees.
Hear us.
I bought my first HTC phone in 2008 and it was a HTC Touch Pro.
I am currently on my 11th HTC phone right now and since the date I met HTC , I personally did not change my HTC to any other brand.
We have been loyal HTC customers since many years and we expect HTC to treat us the same way, otherwise our HTC love will not last forever. You are where you are because of us loyal customers.
Recently about a month ago, HTC C.E.O Peter Chou announced that HTC will be no longer locking the bootloaders from now on. I think this was a necessary move anyway since all other competion like Samsung and Motorola already offer unlocked bootloaders.
After reading Peter's comments here on HTC Facebook Page, I have pre-ordered the HTC SENSATION and the HTC FLYER.
I have received my both devices about 2 weeks ago but unfortunately they came with Locked (signed) bootloaders.
Currently there are thousands of people per day asking HTC when and how the unlocked bootloader process will start. The only reply we get from HTC is , "we are working on it and you will hear from us soon"
Dear HTC, we need some SPECIFIC ANSWERS from you rather than a pre-studied "we're working on it"
Now everybody is talking something and all we hear is speculation.
Please answer these questions with specific answers:
1) When will you start ?
2) How will the unlocking process begin ?
3) Which devices will get the unsigned bootloaders?
4) What about the Branded Devices
5) Is the process software or hardware related ?
If you answer these 5 simple questions, for sure everybody will be relaxed and we will give you enough time to breath and do your job rather than posting alot of dissatisfaction messages on your Facebook page.
If you noticed lately , you only get dissatisfaction messages posted on your website due to not giving any detailed info about the unlocking of the bootloaders.......
We all expect an OFFICIAL REPLY from you
Best Regards
++++++++++++++++++++++++++++++++++++++
How do I go about posting on HTC's wall? I feel like an idiot. Do I click the "like" button? Not a facebooker.
Nevermind, got it. Feel free to delete this post.
Just click the link and goto the wall and click on photo then paste the message and add a photo
Thats it
Or you could just read this official announcement
http://www.slashgear.com/htc-unlocking-bootloaders-across-the-board-official-26155031/
Just sayin'
I mean seriously, they are not going to respond to every inquiry. Filling up their facebook page with the same post over and over again just relegates facebook to what it really is, a vast wasteland of nothing worth noting.
HTC has a lot on their plate, yes I want the flyer unlocked, but I also want my Thunderbolt with Gingerbread.
Might be a good idea to fix some of the grammatical mistakes before starting this campaign.
Sent from my ADR6400L using XDA Premium App
Posted the message on FB.....fingers crossed !!
wingdo said:
Or you could just read this official announcement
http://www.slashgear.com/htc-unlocking-bootloaders-across-the-board-official-26155031/
Just sayin'
Click to expand...
Click to collapse
Or you can try reading it. HTC's statement is about future phones. They have not been clear about whether existing products will be updated to unlock the bootloader. Also, the Flyer is not a phone. HTC has not been clear, and the OP wants clarification.
wingdo said:
I mean seriously, they are not going to respond to every inquiry. Filling up their facebook page with the same post over and over again just relegates facebook to what it really is, a vast wasteland of nothing worth noting.
Click to expand...
Click to collapse
They don't have to respond to every inquiry. That is not the intent. HTC stated that they are changing their policy due to overwhelming customer response. This is due to people like the OP raising their voice, not from people waiting around for things to happen. And this is just one way we can voice our opinion to HTC. Its not completely clear to me how much attention HTC pays to their Facebook page. But it may well be as valid a form of communicating with them as any other. Writing letter or messages to companies or government is how a lot of things have gotten done, don't underestimate it.
redpoint73 said:
Or you can try reading it. HTC's statement is about future phones. They have not been clear about whether existing products will be updated to unlock the bootloader. Also, the Flyer is not a phone. HTC has not been clear, and the OP wants clarification.
They don't have to respond to every inquiry. That is not the intent. HTC stated that they are changing their policy due to overwhelming customer response. This is due to people like the OP raising their voice, not from people waiting around for things to happen. And this is just one way we can voice our opinion to HTC. Its not completely clear to me how much attention HTC pays to their Facebook page. But it may well be as valid a form of communicating with them as any other. Writing letter or messages to companies or government is how a lot of things have gotten done, don't underestimate it.
Click to expand...
Click to collapse
As a business person, I do not disagree with a letter / e-mail campaign, but I will say filling up a company's official FB page with complaints of which people should not even be complaining is not going to win any favors with HTC. You are correct, they are talking about FUTURE devices. Anyone who likes to root and flash 3rd party ROMs had to know the Flyer was locked down. It's been all over the intertubes. If you knowingly buy something which is locked, you should not expect a lot of sympathy over the fact it is locked. Do I want it unlocked? Yes, but not for any really good reason. I bought the Flyer specifically for the pen and "notes". Whatever ROM I may flash has to have sense and scribe built in. I cannot imagine why someone would fork out this kind of money to flash CM on it (and I sued CM the majority of my 18 months on the D1).
I also agree with another poster. *If* you are going to engage in a SPAM campaign to a company, please make sure it is spelling error free, grammatically correct and non nonsensical.
Again, I do not disagree with the intent or idea, strictly with the fact the idea is to SPAM HTC's official FB site with this.
Edit:
BTW, what happens if HTC picks a date for the unlocking of the Flyer and then misses it for some reason? Will everyone understand things go awry when making this happen OTA and they want to be sure it is safe, or will people start *****ing "hey it's 12:01 the next day and still no unlocked bootloader. ZOMFGWTFBBQ?????"
wingdo said:
As a business person, I do not disagree with a letter / e-mail campaign, but I will say filling up a company's official FB page with complaints of which people should not even be complaining is not going to win any favors with HTC. . . .
I also agree with another poster. *If* you are going to engage in a SPAM campaign to a company, please make sure it is spelling error free, grammatically correct and non nonsensical.
Again, I do not disagree with the intent or idea, strictly with the fact the idea is to SPAM HTC's official FB site with this.
Click to expand...
Click to collapse
This isn't spam. You, like many others, need to learn the definition of what spam is, before flinging that term around willy-nilly. This is a viewpoint, opinion, request by the OP. A suggestion to HTC on how to make their product better. That seems exactly what the HTC Facebook page is for. That's not spam.
On the other hand, should people just cut and paste his letter verbatim? I agree the answer is 'no'. But use it as an example, customize it to fit your situation/opinion and engage in the campaign in a meaningful way.
wingdo said:
BTW, what happens if HTC picks a date for the unlocking of the Flyer and then misses it for some reason?
Click to expand...
Click to collapse
You are right. For that reason HTC always answer to such request like: We don't know, don't ask but read our news channels.
My "translation": We are working on it (unlocked boot-loader for Sensation and Flyer) and when it's done then - and not before - we will inform you.
redpoint73 said:
This isn't spam. You, like many others, need to learn the definition of what spam is, before flinging that term around willy-nilly. This is a viewpoint, opinion, request by the OP. A suggestion to HTC on how to make their product better. That seems exactly what the HTC Facebook page is for. That's not spam.
On the other hand, should people just cut and paste his letter verbatim? I agree the answer is 'no'. But use it as an example, customize it to fit your situation/opinion and engage in the campaign in a meaningful way.
Click to expand...
Click to collapse
So aside from loose use of the word SPAM, we are in agreement that people should not just cut and paste this into HTC's official FB site.
HTC is not going to give release dates which can and most certainly will be missed, especially for something like unlocking a bootloader. The TB missed it's initial release date and it seemed like everyone on earth was up in arms judging by the amount of traffic people saw.
I am not even sure the bootloader will be un-lockable (yay for non existent words) via OTA. The odds of bricking may be too high for HTC to want to deal with. Their official statement is that going forward HTC devices will not have a locked boot loader. People should take that for what it means. *If* HTC decides to go back and unlock already out there devices I think that would be a very difficult thing to do from a reliability and certainty standpoint.
The OP bought the Flyer knowing the boot loader was locked. The OP did not return their Flyer during the return period (BB is 14 days). The OP bought exactly what was advertised, and is not satisfied and suggests to post the same complaint over and over again on an official welcome to HTC page. The BEST way to get companies to understand that you will not buy something with a locked boot loader is to not buy it in the first place.
I am dropping my sub to this thread as the point is lost on some.
That's a heck of a lot of speculation on your part. And you may/may not be completely correct. But its really not too much to ask for HTC to clarify whether they intend to unlock the Flyer's bootloader or not.
The Flyer is a great device. Many on here, myself included, want an unlocked bootloader, root, S-Off; but don't feel its enough to be a deal breaker and not buy the device.
If everybody posted, at the same time , the same message (corrected the dates and phones according to him). Then for sure it would create an impact on HTC .
Since only a few acted, it's just another complaint message to the eyes of HTC.
Please HTC, build better phones!
(•.•) said:
Please HTC, build better phones!
Click to expand...
Click to collapse
about the question what spam is: here we have it or I didn't understand still these mass of posts here... ?!
So you're asking possibly hundreds of people to post a poorly constructed letter on the official HTC Facebook page.
I'll pass thanks
ieen said:
So you're asking possibly hundreds of people to post a poorly constructed letter on the official HTC Facebook page.
I'll pass thanks
Click to expand...
Click to collapse
Than take the time to write a better one, or think of a better idea, instead of just complaining about somebody else's effort.
redpoint73 said:
Than take the time to write a better one, or think of a better idea, instead of just complaining about somebody else's effort.
Click to expand...
Click to collapse
I was just going to write the same thing but you beat me to it , thanks
wingdo said:
I am not even sure the bootloader will be un-lockable (yay for non existent words) via OTA. The odds of bricking may be too high for HTC to want to deal with. Their official statement is that going forward HTC devices will not have a locked boot loader. People should take that for what it means. *If* HTC decides to go back and unlock already out there devices I think that would be a very difficult thing to do from a reliability and certainty standpoint.
Click to expand...
Click to collapse
Well, the following news pretty much settles the question of whether a manufacturer can unlock the bootloader, if they really wanted to. Motorola's Gingerbread update for the Atrix comes with the ability to unlock the bootloader:
http://phandroid.com/2011/06/22/gingerbread-update-for-the-motorola-atrix-4g-brings-fully-unlockable-bootloader/
Also answers the question of how a manufacturer can offer an unlocked bootloader without the risk of bricking a bunch of the Flyer's out there (if that's even a real risk). In the case of the Atrix, it sounds like the user has to issue the command over ADB to unlock the bootloader, which also gives a warning that it may void your warranty. Seems like a pretty tidy way to do it. Anyone that really wants the bootloader unlocked is not going to have a problem with a simple ADB command. But those that don't care, don't have to mess with it.
I am beginning to think that HTC is really working on unlocking the bootloaders and we will get our S-OFF soon ........
I know alot of people are upset over having to wait on S-off, while watching other phones, like the newly released Nexus get unlocked fairly quickly.
Have you checked over at the Galaxy Nexus forums? One could easily get jealous that they already have the ability to flash undervolted kernels, new streamlined roms, radios, etc.
I consider the HTC Rezound cream of the crop, and would love to tweak it out before Christmas.
Well, I say we as a whole contact HTC and Verizon and let them know we are displeased with the current locking of our Rezound. I can understand the reason for locking, but what about other devices on the network? The Galaxy Nexus has been unlocked and rooted without any sort of hassle. This is causing those that are impatient to jump the HTC Rezound ship and head over to the nexus.
Those that havent jumped, are probably contemplating, that is including some devs i'm sure.
Earlier this year, Peter Chou, CEO of HTC states on Facebook and Twitter that they will no longer be locking the bootloaders on their 2011 and newer devices, yet somehow this was not the case for the Rezound.
If you would like to, contact Verizon and HTC and voice your opinion. While it may be futile, not voicing yourself surely wont help Maybe they will get tired of our complaints, and do something about it. HTC has to of felt a little burn with people going over to the Nexus already, so maybe they would love to keep that from happening more.
HTC's Twitter message about no longer locking bootloaders
HTC's Main Facebook Page on unlocking its 2011+ phones.
HTC's Facebook page about no longer locking bootloaders
For those that don't know, Verizon do have support forums, and here is a complaint topic regarding the HTC Rezound's locked bootloader, so voice yourself there too (please stay faithful to XDA, my intent is not to have you move to a different forum).
Daniel Mead CEO Verizon Wireless
[email protected]
----------------------------------------------------------------------------
Peter Chou CEO HTC
[email protected]
Lotus Chan VP HTC
[email protected]
Mark Baker Senior Director Enterprise Business Unit Americas HTC
[email protected]
Maggie Cheng Public Relations HTC
[email protected]
Benita Tiongson USA Services Team HTC
[email protected]
John Wang Chief Marketing Officer HTC
[email protected]
---------------------------------------------------------------------------
Larry Page CEO Google (have found his Google + page, but still looking for his email)
http://plus.google.com/106189723444098348646/posts
Eric E. Schmidt Executive Chairman Google
[email protected] (funny that a exec at Google uses yahoo still?)
Google Customer Support Phone Number
650-623-4000
If you do anything, whether its contact them via twiiter, Facebook wall, email, remember to be courteous and respectful. Let them know you are a unhappy consumer that loves the phone, but not in love with their locking it down like it is, and against what they promised earlier this year.
As a whole, we might get heard, and who knows, maybe Christmas will come early I'm aware that once I bought the HTC Rezound, that I was taking a gamble on how soon if at all S-off would come. It is my second smartphone, following my HTC Incredible, and with all the choices out there, I still come back to HTC.
Squeaky Wheel gets the grease.
XDA Member Serinety has reinstated their petition. Rather than me start one up, please refer to their thread to sign the petition, and still use this thread to contact Verizon, HTC, and Google to get them to give us some Bootloader freedom.
http://forum.xda-developers.com/showthread.php?p=20512114#post20512114
Petition update: Serinety's petition has been growing. Ive posted on a few forums other than ours. The petition is at over 100 signatures.
If you belong to any other android forums that would be a good place for this post, please let me know.
Also, if you know of any sites that we can get to help us publicize this petition and info, feel free to contact me.
I have even considered starting up a website regarding this, and calling it something like unlockmyrezound.com or something similiar. Let me know your thoughts!
Note: I'll add contact info as I find / get them. If you have information that you feel would help out this thread, please let me know.
Thanks for this post. I posted to the Facebook link you shared.
I'm in! I posted on HTC's Facebook wall last week and was told that it was up to Verizon, but that it was coming... Time to contact the rest!
I send them email. the HTC email got bounded back:
Your message cannot be delivered to the following recipients:
Recipient address: [email protected]
Reason: Remote SMTP server has rejected address
Diagnostic code: smtp;550 Relaying mail to [email protected] is not allowed
Remote system: dns;tyimss.htc.com (TCP|167.206.4.199|56419|220.128.71.150|25) (HTC ESMTP ready)
Recipient address: [email protected]
Reason: Remote SMTP server has rejected address
Diagnostic code: smtp;550 Relaying mail to [email protected] is not allowed
Remote system: dns;tyimss.htc.com (TCP|167.206.4.199|56419|220.128.71.150|25) (HTC ESMTP ready)
We should blow up their Facebook page...
tryest said:
I send them email. the HTC email got bounded back:
Your message cannot be delivered to the following recipients:
Recipient address: [email protected]
Reason: Remote SMTP server has rejected address
Diagnostic code: smtp;550 Relaying mail to [email protected] is not allowed
Remote system: dns;tyimss.htc.com (TCP|167.206.4.199|56419|220.128.71.150|25) (HTC ESMTP ready)
Recipient address: [email protected]
Reason: Remote SMTP server has rejected address
Diagnostic code: smtp;550 Relaying mail to [email protected] is not allowed
Remote system: dns;tyimss.htc.com (TCP|167.206.4.199|56419|220.128.71.150|25) (HTC ESMTP ready)
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Thanks for the heads up. I'll have to see what has changed about thos email addresses, until then ill remove the hot links for those two.
texanaustinite said:
We should blow up their Facebook page...
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I have posted to the HTCUSA Facebook wall twice, each time receiving a polite "we feel your pain but that doesn't mean we're going to do anything about it" type response.
I am trying to be optimistic, thinking they'll unlock things after the ICS upgrade to which they're already committed.
For now, I enjoy temproot, and the Nexus does not appeal to me at all. I feel like we've got the best product out there, and that's good enough for me now.
Dumped down the interwebs from my HTC Rezound
I just posted my rant, but I was respectable (I think).
Agreed
hgoldner said:
I have posted to the HTCUSA Facebook wall twice, each time receiving a polite "we feel your pain but that doesn't mean we're going to do anything about it" type response.
I am trying to be optimistic, thinking they'll unlock things after the ICS upgrade to which they're already committed.
For now, I enjoy temproot, and the Nexus does not appeal to me at all. I feel like we've got the best product out there, and that's good enough for me now.
Dumped down the interwebs from my HTC Rezound
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+1
I also feel that this is the best product out there right now.
I see you are also coming from the incredible. I still miss playing around with new roms like MIUI and CM7, undervolted kernels from Chat and Tiny, etc I have my deactivated Incredible on my desk (with a mod to turn off the radio but leave wifi on) and I still find that I play with it from time to time.
Temproot has made the wait less painful, and its been nice not having to worry about flashing new roms all the time. But my vacation from the flashing is over, i'm all ready to start again.
I've been pounding their phones, Facebooks and email for days now, my most recent post on HTC USA's Facebook was this morning, and in a bit more of an angry tone than the others. I said I was taking my Rezounds back, which I'm really not doing, because they went back on their word. I'm still sending emails out to people, and I just sent out an email to the CEO of Verizon....we'll see where this gets us.
Thanks
Evo4gLI said:
I've been pounding their phones, Facebooks and email for days now, my most recent post on HTC USA's Facebook was this morning, and in a bit more of an angry tone than the others. I said I was taking my Rezounds back, which I'm really not doing, because they went back on their word. I'm still sending emails out to people, and I just sent out an email to the CEO of Verizon....we'll see where this gets us.
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I like your enthisiasm. I read a post over on another forum where HTC said the reason they locked the phone was because of Google's request. I have no idea how valid that post was though, since it was the first i've heard of such a reason.
I hope more like you continue to contact Verizon and HTC.
Moved
Looks like this thread was moved from Development to General.
If anyone has any new email addresses or contact info regarding this s-off thread, feel free to let me know and I'll add it to the OP.
Thanks.
This a good productive post. Nice work
sent from my mom's basement
I also posted in htc Facebook page last week. hopefully the pain will end soon
Sent from my HTC Rezound using XDA premium.
When are we going to see s-off on the Rezound? You guys are losing valuable customers and developers to the lesser Nexus due to not being able to unlock it. Loosing those developers is going to cost you more customers the longer you wait. No one is patient these days.
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Is what I posted. They have to be aware they are loosing people like flies.
AtLemacks said:
Is what I posted. They have to be aware they are loosing people like flies.
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Yea I would think that they soon have to see the numbers of returns yesterday for people trading in their Rezounds to go to the Nexus. It's unfortunate, because I really don't know if there enough people who do what we do to make them change their stance. They may just view us as a drop in the bucket, but the more noise we make, the better our odds. BTW, I think it's also important to post on Verizon's FB and emails as well, not just HTC.
I started an online petition a few weeks ago but pulled it due to no interest. Lemme know and I will reactivate it
Sent from my ADR6425LVW using XDA App
It is Verizon locking down the phone if I recall correctly.
I posted on their facebook today about switching to the GNex because of the unlocked bootloader. Said i didn't understand why they were going to let verizon bully them around but let samsung bring out a device with such an easily unlocked bootloader...
I really like HTC's hardware, I just really hate sense. I want vanilla android...Since HTC won't sell me a rezound with stock GB or ICS, i have to have an unlocked bootloader to get it.
From VZW Support
I can't speak to how HTC phones are supposed to be configured, only how VZW phones are configured. Our phones are set up with software protocols that protect the operating system. Unlocking features expose the device to risk.
When I mentioned the Nexus being unlocked, there was no further response from them.
Morning
I emailed HTC; got one email back so far. I told them 'i cant unlock the bootloader from there htcdev web site.
Dear XXX XXX,
I understand you are having difficulty unlocking the bootloader on your Rezound. I know how handy it is to customize your device and I will be happy to assist. The Rezound is not currently a supported device on HTCDev.com. Please feel free to check back periodically to see if the device is on the list on the Dev portal, and please accept my apologies for the inconvenience.
Let me know if I have successfully answered your question, please click here to complete this.
To send a reply to this message, please click here.
Sincerely,
Douglas
HTC
Want to see what others are saying? Have a question to ask other HTC fans?
Become a fan of HTC facebook.com/htc
Follow us on Twitter twitter.com/htc
Subscribe to our YouTube Channel youtube.com/htc
Explore our development resources developer.htc.com
We are unable to receive replies to this email account. Please visit us at htc.com if you have any questions or need further assistance.
I'm back to harassing them on their page. Just unlock it.
:shrug:
Sent from a Rezound, crappie camera included.
Isn't it Verizon that wanted it locked? Not htc.
Sent from my temporary rooted Rezound
more email for HTC
Dear XXXXXX,
We understand wanting to make the most of your device functionality. Unfortunately, the HTC Rezound is not eligible at this time to unlock the bootloader and is not currently supported by the HTC developer website. We apologize for the inconvenience but have no means to resolve the concern at this time.
Feel free to contact us again should you have any further questions. If you feel more comfortable discussing issues by phone, you can contact Technical Support at 1-866-449-8358, 6 am to 1 am EST, 7 days a week.
Let me know if I have successfully answered your question, please click here to complete this.
To send a reply to this message, please click here.
Sincerely,
Dayton
HTC
I wrote a very pointed and professional letter to a few of the executives at vzw today. I directed the letter to David Small and cc'd the other higher ups.
He responded that he would take my suggestion under advisement. I feel good about the response. I will attatch a copy of my letter along with the response.
Sent from my ADR6425LVW using XDA App
Guys... harassing HTC and Verizon isn't going to work. Period. I am willing to bet that Verizon sits back and laughs at the letters and emails they get in regards to unlocking devices, because it's NOT going to change. As much as I love Verizon, the locking of their phones is indeed selfish and a waste of a good product.
Everyone needs to calm down. If you don't want to wait, get a different phone. If you are willing to wait it out, at least let HTC secretly slip a method to unlocking it or wait for a developer to crack it. These multiple "contact HTC and Verizon" threads are pointless and a waste of time.
That is all.
triton302 said:
Guys... harassing HTC and Verizon isn't going to work. Period. I am willing to bet that Verizon sits back and laughs at the letters and emails they get in regards to unlocking devices, because it's NOT going to change. As much as I love Verizon, the locking of their phones is indeed selfish and a waste of a good product.
Everyone needs to calm down. If you don't want to wait, get a different phone. If you are willing to wait it out, at least let HTC secretly slip a method to unlocking it or wait for a developer to crack it. These multiple "contact HTC and Verizon" threads are pointless and a waste of time.
That is all.
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Calm down buddy, if it's not your time what are you worked up about? At least they're making an effort instead of sitting back and WAITING for something to happen.
Sent from my ADR6425LVW using XDA App
Word. I say we do a drive-by on every store until they unlock the bootloader. That'll show 'em!
Sent from my ADR6425LVW using Tapatalk
triton302 said:
Guys... harassing HTC and Verizon isn't going to work. Period. I am willing to bet that Verizon sits back and laughs at the letters and emails they get in regards to unlocking devices, because it's NOT going to change. As much as I love Verizon, the locking of their phones is indeed selfish and a waste of a good product.
Everyone needs to calm down. If you don't want to wait, get a different phone. If you are willing to wait it out, at least let HTC secretly slip a method to unlocking it or wait for a developer to crack it. These multiple "contact HTC and Verizon" threads are pointless and a waste of time.
That is all.
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A part of me wants to say you're right if it were only tens of 1-300 people, but I genuinely believe if they have (high) hundreds or thousands of customers complaining about it and are threatening to leave, they maybe, just maybe get the hint. I'm trying to be optimistic. Then again they may have their heads up their asses and may have a filter set up specifically for these emails and the generic response ready at hand.
Hi all!
I started a NEW petition at avaaz to get the 4g and 3d source released. I know this has been tried before, but avaaz has much better ToS and more users worldwide so it may get more votes than the petition at change .com did.
Please sign the petition and share the word afterwards on fb, twitter or with email!
Link: http://www.avaaz.org/en/petition/HTC_release_the_source_code_for_4G_and_3D/
First if anybody wants to alter the petition in any way (edit text, pic), let me know as I can edit it. We must do something now or we may never get the source.
It has a goal of 100. That seems pretty insignificant to matter...
Sent from my Evo 3D CDMA using xda app-developers app
Actually, it has pretty much 'infinite' goal. LOL. After 100 have signed the goal should change to 500 as far as i know. Peace
I'm pretty sure a petition isn't going to make HTC release its source, but nice try!
I feel a more effective way is to continually bombard their support with requests for it to be released with very good arguments why they should. A petition is easy to throw into a stack of papers and be forgotten, constant reminders that there is a demand for the source gets more notice.
Sent from my Evo 3D CDMA using xda app-developers app
No harm in it so I've signed. Going to hammer their support through Twitter etc too cos both methods get noticed. Can't afford another phone for ages yet so would be a cool novelty to get 3D working, I'm sure there's developers who want it working too. agrabren has said he wants it so IF we get the code our phones will remain relevant for much longer
3d is in their power but they can't release it for 4g because that's completely up to sprint, its a sprint proprietary driver so you would need to petition sprint for it but 3d is possible from htc.
Signed! GL 2 us ALL
What if we all send them e-mails !!!!
Haha, I think that would totally piss them off but we can do this. Lets create a good example message and put the link to the htcdev email form next to it. That way we dont need to waste our time because the message is the same anyway. Then lets just spam them till they give up or set up a spam filter sounds lika a good idea indeed
I deleted this post
Okay, after mailing htc for a few days, they said it was being worked on and that we will get it in the (unforeseeable) future and when the source is released we could enjoy our phones even more. (I hope they didn't lie )) i will send them mails every day lol, ;P
Also is there some way i could totally delete a post i made ? ? ? ?
hi guys as some of you know a few of us are trying to port various roms to the htc one max, however this is proving very difficult as we do not have the kernel source code which is the main thing stopping us. Recently i have tweeted at @HTCDev on twitter asking them if and when they plan to release them, and i figured that many voices are stronger than 1 so if lots of people tweet @HTCDev we might have a standing chance of getting them just an idea !
you might have seen the other thread from which involved emailing HTC about the same thing and we did not get much of response there.. we can surely do this, but don't know if that will help
@PradeepVizz 16s
@htcdev hello, when can we expect the kernel sources for the MAX to be available for downloads?
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Yo whaddup whaddup pradeep.... Yo so to everyone and all I'm back! Sorry I took a little holiday break from posting and what not lol.. So I officially went out and bought a brand new hefty solid state drive some new ram and a nice little dev box and installed my favorite Linny dis Fedora! It's all set up for strictly Android development and Android development only!!!!!!!!!! Anyone who is down to do some work with me for all variants I'm specifically Verizon but I'll work on all of them with you guys feel free to hit me up..
As for the kernel source I spoke directly to Shauna from HTCDev on the phone as she called me twice until she actually got me cuz I lol screen my calls and when realized it was her again I answered.. When anyone sends an email through HTCDev "tell us what you want" it goes directly to her, so we actually established a relationship haha.. She told me for every email I sent and for all the emails I encouraged you guys to send that she pings corporate. Corp then sends them the source and they go ahead and upload it. She basically told me not to expect anything until as early as January 2nd when they start coming back from vacation from the holidays.. So it is coming, they are fully aware that it needs to be posted and they are indeed working on it for us..
So yes like I said I'm ready to go so hit me up peeps.....
pradeepvizz said:
you might have seen the other thread from which involved emailing HTC about the same thing and we did not get much of response there.. we can surely do this, but don't know if that will help
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Murrda said:
Yo whaddup whaddup pradeep.... Yo so to everyone and all I'm back! Sorry I took a little holiday break from posting and what not lol.. So I officially went out and bought a brand new hefty solid state drive some new ram and a nice little dev box and installed my favorite Linny dis Fedora! It's all set up for strictly Android development and Android development only!!!!!!!!!! Anyone who is down to do some work with me for all variants I'm specifically Verizon but I'll work on all of them with you guys feel free to hit me up..
As for the kernel source I spoke directly to Shauna from HTCDev on the phone as she called me twice until she actually got me cuz I lol screen my calls and when realized it was her again I answered.. When anyone sends an email through HTCDev "tell us what you want" it goes directly to her, so we actually established a relationship haha.. She told me for every email I sent and for all the emails I encouraged you guys to send that she pings corporate. Corp then sends them the source and they go ahead and upload it. She basically told me not to expect anything until as early as January 2nd when they start coming back from vacation from the holidays.. So it is coming, they are fully aware that it needs to be posted and they are indeed working on it for us..
So yes like I said I'm ready to go so hit me up peeps.....
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welcome back mate! Hope you had a great vacation! Happy new year to you and everyone around!
Excited to know your dev setup, I have got virtual box for Ubuntu 12.10 ready for the same. Thanks for the update. I am no kernel dev but want to start kicking things and yeah got some great support from you and the other guys.
There was another dev who left the device a few days ago, not sure what the reason was
The worst part i suspect is going to be after KitKat Update, which is like about 1 month away and we need to repeat the waiting again for that :/
Thanks for update! keep rocking!!!
Well as long as we get some type of source and better it being 4.3 source I'm sure Flyhalf won't have to much of a problem building us a solid CM11 using this sources.. I believe its pretty much what he did with the original HTC One but this was also on Verizon which is what I'm on.. Either way we should hopefully be getting somewhere very soon!!
Sent a "Tell us what your Want" to HTCDev. Tracking # 3936471
I also have a case open with HTC dev
Sent from my SM-N900V using Tapatalk
Murrda said:
Yo whaddup whaddup pradeep.... Yo so to everyone and all I'm back! Sorry I took a little holiday break from posting and what not lol.. So I officially went out and bought a brand new hefty solid state drive some new ram and a nice little dev box and installed my favorite Linny dis Fedora! It's all set up for strictly Android development and Android development only!!!!!!!!!! Anyone who is down to do some work with me for all variants I'm specifically Verizon but I'll work on all of them with you guys feel free to hit me up..
As for the kernel source I spoke directly to Shauna from HTCDev on the phone as she called me twice until she actually got me cuz I lol screen my calls and when realized it was her again I answered.. When anyone sends an email through HTCDev "tell us what you want" it goes directly to her, so we actually established a relationship haha.. She told me for every email I sent and for all the emails I encouraged you guys to send that she pings corporate. Corp then sends them the source and they go ahead and upload it. She basically told me not to expect anything until as early as January 2nd when they start coming back from vacation from the holidays.. So it is coming, they are fully aware that it needs to be posted and they are indeed working on it for us..
So yes like I said I'm ready to go so hit me up peeps.....
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hey all! how have you been? the kernel source situation is getting a bit ridiculous! we are about to get the 4.4 update in a few weeks and still don't have the source code for 4.3, i can't imagine the wait we are going to have to go through for the 4.4 source code!
Yep. I have sent about 27 request to HTC Dev. The Answer is the same. "We have escalated your issue to Tier 2 for "Tracking".
I responded back saying.. I don't care about tracking.. I want to know when they will honor the GPL for release of the kernel.
The answer is "Sorry we do not have a ETA for the release of the kernel. Please keep an eye on our htcdev.com site and the sources will be posted there when released."
So I took to twitter and have been calling them out there asking for GPL compliance for the HTC One Max Kernel Source for both 4.3 now and 4.4 upon deployment.
Newest Email after I have been raising hell on twitter.
Dear Deadphoenix,
It is really nice to hear from you.
Deadphoenix, I totally understand what you are saying and in this case this situation, due to policies, needs to be handle by a higher department and that is why that I am asking you for your contact number, this will help me in order to pass this to the right department.
Please let me know this information and I will be more than glad to help you with this.
Have an amazing Wednesday, Deadphoenix.
Thanks for the effort mate
Here is my most recent email I sent to HTC Dev:
Hello,
From information I gathered from the Free Software Foundation (authors of the GPL) about this (as well as some other folks I know that have a better legal background than I), and I compiled the following information for you.
Brett Smith at the Free Software Foundation said, in response to your recent claims that the GPL provides for a delay: "HTC's reading is outrageous -- we honestly thought no respectable company would have the gall to publicly make this argument. A delay of 90-120 days is not reasonable, considering that they must already have the source code.". Clearly, then, the authors of the GPL did not intend for any provision for a delay to be present.
Other legally-trained acquaintances commented that allowing a delay there would easily lead to reductio ad absurdum -- i.e., if an arbitrary delay could be inserted in this contract (which HTC agreed to upon releasing the binary), then that would imply that an arbitrary delay could be inserted in any contract. In most legal cases, it has been shown that if something can be read as either being absurd or not being absurd, the not-absurd reading is the one legally taken.
You mentioned 3(b) of the GPL, which begins that you must "accompany [the binary distribution] with a written offer, valid for at least three years [...] a complete machine-readable copy of the corresponding source code", and it seems that the second clause there -- "valid for at least three years" is the crux of it. Currently, the distribution does come with an offer, but the offer is not valid -- when I asked for the source code, HTC was unable to provide it for me, claiming instead that it would be given to me at an unspecified point in the future. This is not acceptable.
I note also that legal interpretations of a work tend to consider not just the strictly written details, but the intent; when details are in dispute, the overall intent is then referred to. The goal of the GNU GPL is to enhance the freedoms of anyone who receives the software, and to force one who might modify the software and distribute it for their own purposes to publish their changes back to the community. The GNU GPL does not have any provisions for temporarily withholding source for competitive or other reasons; the agreement that one must make when one distributes a binary is that one must also distribute source. Not doing so at the same time would be a violation, not just of the letter, but of the spirit of the contract; the goal of the GNU GPL is to enrich the freedoms of the commons through which software is distributed.
Given these four points -- the FSF's reading, the reductio ad absurdum, the letter of section 3(b) of the GPL, and the spirit of the GPL as a whole -- it is clear that the GPL requires that HTC release the source for the kernel at the same time or earlier than the binary. To that end, I request that you, within 24 hours, provide me with a link to the source for kernel of the HTC One Max 4.3 as well as the 4.4 Kernel upon release of the binary to the public.
It is clear from the reading and intention of the GPL that HTC is currently in violation of the GPL requirements of making the Kernel Source available. I have a cc'd copy of this message prepared for the media outlets as well in anticipation of HTC's denial again of the Source Code. If you are unable to assist me please escalate my message to the appropriate authority capable of making the decision to comply with GPL.
Sincerely and Seriously,
hopefully, somebody who reads and speaks english will get your email..
nicely worded!
:good::good:
wase4711 said:
hopefully, somebody who reads and speaks english will get your email..
nicely worded!
:good::good:
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mate, that email is quite old, dates back to days of EVO days - http://users.livejournal.com/joshua_/41833.html
but still a good effort by @DeadPhoenix to send HTC the email.
pradeepvizz said:
mate, that email is quite old, dates back to days of EVO days - http://users.livejournal.com/joshua_/41833.html
but still a good effort by @DeadPhoenix to send HTC the email.
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Yep. That's the source. I use it for my response to HTC when they reply that there is no set limit to release source.
sneaky....but hopefully effective!
wase4711 said:
sneaky....but hopefully effective!
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Supposedly someone from HTCDev Support Tier 2 is calling me today about a GPL discussion.
We shall see.
Don't forget to ask for 4.4 lol
DeadPhoenix said:
Supposedly someone from HTCDev Support Tier 2 is calling me today about a GPL discussion.
We shall see.
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Good luck with that sir. From everything I've ever heard about this, it seems that HTC thinks that a 60-120 day grace period is acceptable, and that's all there is to it.
By all means though, fight the good fight. I've just resigned myself to heckling their marketing team about it on Google +.
What you're doing is probably more "constructive" though...
Sent from my HTC6600LVW using XDA Premium 4 mobile app
belly of the beast said:
Good luck with that sir. From everything I've ever heard about this, it seems that HTC thinks that a 60-120 day grace period is acceptable, and that's all there is to it.
By all means though, fight the good fight. I've just resigned myself to heckling their marketing team about it on Google +.
What you're doing is probably more "constructive" though...
Sent from my HTC6600LVW using XDA Premium 4 mobile app
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Suprise... suprise they didn't call yet.