Hello, I am finally making the jump from my Inspire to an Amaze and was wondering if there is anything that I should look for. I know to check the water damage sensors (1 on battery, 1 behind battery, anywhere else?), void sticker (is there just 1?) and to make sure that all buttons work but is there anything else that I should check?
Thanks so much. Can't wait to become a part of the community!
StockDC2 said:
Hello, I am finally making the jump from my Inspire to an Amaze and was wondering if there is anything that I should look for. I know to check the water damage sensors (1 on battery, 1 behind battery, anywhere else?), void sticker (is there just 1?) and to make sure that all buttons work but is there anything else that I should check?
Thanks so much. Can't wait to become a part of the community!
Click to expand...
Click to collapse
What you should really be careful about is I've seen a few people post about buying phones on craigslist and in particular this phone that have bought and and when they use it they get the message bad imei which means it was reported stolen and you can't use it.
Sent from my HTC_Amaze_4G using xda premium
Meet at a Tmobile's store and make sure that it is not reported stolen.
Over 10000!!! You bet I am.
Former T-Mo Rep. I'll tell you EXACTLY what to look for.
As Xndabox said, meet at a local T-Mo store.
As Ickedmel said, have them check the IMEI to make sure it is not blacklisted.
Make sure it is not water damaged, make a test call/message. have someone call you to test the speakers out. put it on loudspeaker.
Pop out the battery and put it in. After you do so, hold the volume down and power button together. See if it says ***Locked*** or ***Unlocked*** or ***Relocked***
If it says ***Locked***, he never unlocked the bootloader.
If it says ***Unlocked***, he unlocked the bootloader. (Voids warranty)
If it says ***Relocked***, he unlocked the bootloader and relocked it. (Voids warranty)
Make sure it reads a memory card.
Test out all parts of the touchscreen. Make sure it works.
That's all I can think of lol.
All Amazing (see what I did there?) responses, especially the one from hasoon2000.
Can someone quickly check their phone and tell me how many water damage indicators there are and their locations? Also, how many "void" stickers there are (and their locations) would be super helpful as well.
If the phone is blacklisted, will I be able to make a call? Unfortunately, I don't live near a T-Mobile store. I was planning on calling 611 if the seller is patient enough .
Call customer care (611) and ask them to run an IMEI check on the Amaze. I would check the liquid damage indicator, but my phone is in my car and I'm playing xbox =D
you could always borrow someones tmobile simcard and use it to test the phone...
hasoon, do you play battlefield 3?
ziggy46 said:
you could always borrow someones tmobile simcard and use it to test the phone...
hasoon, do you play battlefield 3?
Click to expand...
Click to collapse
Not necessarily. Sometimes it can take a while for it to be blacklisted, but it will show up in the system if it was reported stolen/lost.
I don't actually. I'm playing on Deus Ex right now. It's so fun! I play Black Ops though on live.
hasoon2000 said:
Call customer care (611) and ask them to run an IMEI check on the Amaze. I would check the liquid damage indicator, but my phone is in my car and I'm playing xbox =D
Click to expand...
Click to collapse
what do you play on xbox?
StockDC2 said:
Hello, I am finally making the jump from my Inspire to an Amaze and was wondering if there is anything that I should look for. I know to check the water damage sensors (1 on battery, 1 behind battery, anywhere else?), void sticker (is there just 1?) and to make sure that all buttons work but is there anything else that I should check?
Thanks so much. Can't wait to become a part of the community!
Click to expand...
Click to collapse
How much are you buying it for? I got mine a while back(January) off of CL for around 275 I think - it should be cheaper than that by now, but if the price is too good to be true.. be skeptical(unless you can tell they are just an idiot).
If they have the box and original accessories it is probably pretty safe to say they didn't steal it(unless they work at tmobile) - before you even meet them ask if they have that stuff and can include it.
If you can't meet at tmobile, ask why they are selling it - if they said they bought a new phone ask if you can use their simcard to test it - if they say they don't have a t-mobile sim card(and they didn't mention switching carriers before) - be skeptical.
As long as it boots and everything appears to be working the only thing you need to watch out for is a stolen phone- but some questions and common sense(and maybe a phone call to tmobile) should be able to avoid buying a stolen phone. Whether the bootloader is locked, relocked or any of that really doesn't matter, you aren't going to have any warranty except on the parts of the phone anyways.. as long as it boots and you can get to the bootloader you're golden for anything you want to do
Please keep all question based threads In the Q&A section. Thank you.
Thread Moved.
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Sent from my Galaxy Note i717, using XDA Premium.
Oh god, it was such a pain getting my phone off craigslist - I don't know if it's just LA, but here's what I learned about people you should avoid: if you call and text about the phone and they reply "which phone?" it's best to avoid. Also, if it sounds a bit like an ad, search the phone number on clist - if it shows up multiple times all under different names, avoid - the different names are just code words referring to a (most likely) stolen item. If you call and ask them if it's stolen and they hang up, it's probably stolen. If they're selling a half dozen new ones, but demand meeting at a rite-aid in a ghetto part of town, it's probably stolen. If they sound like they're on drugs on the phone, that's why they're selling their phone.
Other than the avoid list I just put up, hasoon covered everything.
Sent from my HTC_Amaze_4G that wasn't bought off a criminal using XDA
Silentbtdeadly said:
Whether the bootloader is locked, relocked or any of that really doesn't matter, you aren't going to have any warranty except on the parts of the phone anyways.
Click to expand...
Click to collapse
Hmm, I'm really worried about this part. Isn't the warranty attached to the phone? I thought that as long as the phone is registered under your name, you'd take on the remainder of the warranty?
Thanks so much everyone for your great replies. They've all been nothing but helpful!
By the way, you should know that there is actually 3 water damage indicators. One on the side of the battery compartment, one on the battery, and another one inside the phone. I'll show you what I mean.
See that white circle inside the phone? That's it.
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xndabox said:
Meet at a Tmobile's store and make sure that it is not reported stolen.
Over 10000!!! You bet I am.
Click to expand...
Click to collapse
This is great advice. Why chance it, when you can have it verified at a TMobile store. Its not worth the risk. Craigslist is notorious for scams. If the seller isn't willing to go to a store, walk away from the deal.
If it turns out to be legit, inspect the phone thouroughly. Check for dead pixels, check the screws to make sure it wasn't taken apart, etc. Question the battery life too.
Just my two cents. Hate to see people get ripped off. Sometimes people are so excited, they totally forget these things. lol
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Sent from my Galaxy Note i717, using XDA Premium.
Thanks so much everyone for your great responses. I hope others interested in purchasing a phone off of CL can take a peek into this thread as a lot of the input is applicable for phones other than the Amaze.
Well, I have both good news and bad news. Why don't we start with the bad first . I woke up this morning and saw a 2 week old "perfect condition" HTC Amaze on Craigslist for $150. $150?! The seller is practically giving it away!! I call him right away (probably 30 minutes after he posted the ad) and tell him that I'll be on my way. Well, it was right around 8 AM in the morning and traffic was really really bad (Seattle). I ended up getting to the seller's house in an hour and a half.
He comes out and is fairly sketchy looking. He shows me the phone and tells me that he's received a bunch of calls from people that are willing to buy it right away. I notice that there is what looks to be red vinyl on the screen. He peels it off and hands me the phone. There are a few scratches on the screen and tons of nicks all over the edges of the phone. WTF!! The guy had told me that the phone was in perfect, brand-new condition. I ask if I can call customer service to make sure that the phone has not been blacklisted. He says OK. I dial 611 and then get to the automated menu where you can either type in numbers on the keypad or say where you would like to be directed to. I ask to speak to a representative. After a moment of silence, the question comes up again. "How can I help you today?" Ok..., something's weird. After yelling multiple times into the phone, the automated message tells me that it'll transfer me over to a representative (I'm assuming that it timed out). A rep picks up the phone and asks how I can be helped. I tell her that I'm purchasing a phone and would like to make sure that it is not blacklisted. Silence ensues. Uhmm..., ok, let me repeat that. I speak into the phone again and still get nothing. Great, not only is the phone in terrible shape, the speaker doesn't work.
I then get ready to pop my simcard out and notice something odd. There are no screws in the back of the phone!! Not to mention, the void sticker is gone. I tell him that he's wasted my time and that the phone has clearly been disassembled (my guess is that the screen has been replaced). He tells me that he purchased the phone from someone else but has another one that his "company" gave him. He goes back inside and comes out with another Amaze. I pop the back cover off to put in my sim card and notice a loose screw. I immediately look at the other holes and see that half of the screws are missing. Without even wasting more of my time, I tell him that it's clear that both phones have been disassembled and that I have no interested in purchasing either of the phones from him. I jump back into my car, check my phone, and what do I see? An Amaze for $200. I immediately call the seller and set up an appointment to meet him. The phone ends up being perfect with box, manuals, charger, etc and checks out with T-Mobile so I pay him and finally tell myself that I am an Amaze owner .
One thing I noticed about this phone is that the battery life SUCKS! I get a lot of business emails so I check my email frequently. I've found that this alone causes the phone to not even last a day. The plus though is that the phone has an EXCELLENT build quality. I've had a ton of phones in the past (iPhone 3/3GS/4/4S, Galaxy S2, Infuse, G2X, Titan II, etc) and with the exception of the Titan II, it's the sturdiest phone I've ever had. Definitely happy with my purchase although I'm not entirely convinced that I'll be keeping this phone for very long with its poor battery life . Anyway, thought I'd share my story!
Good job OP! Welcome to the forum. Glad to hear the great news. Good job protecting yourself and hopefully you enjoy your Amaze to the fullest. Look in the accessories thread for extra battery options. Sucks that some idiot is trying to rip people off out there.
Over 10000!!! You bet I am.
To the OP, rather than quote your whole message.. battery life "stock" might suck, but there is a ton you can do about it. Roms you can flash(gingerbread) that remove bloat and crap that drains the battery. Battery would improve. I've made threads on this, but so have many others, just gotta research. You could jump to once care sandwich! Totally worth it.. would take a lot of research on your part, but life with screen OFF is amazing, but as with any phone, the more you do.. but with some work I get at least 20 hours out of normal use, and I can kill it in 12 or less if I'm TRYING to, but I doubt you use it THAT heavily.
Anyways, do some looking around, there is a ton you can do to make it better of you're willing to take the time to learn and tinker. Welcome to the amaze you now have awesomesauce in your pocket!
Sent from my HTC_Amaze_4G using XDA
I actually picked up an Amaze last night from Craigslist. The phone was in great condition. The guy had practically everything except the box. He even still had the t-mobile store bag that it came from. I called customer support to ask them if there was any way I could check the IMEI. They said that they had nothing in their system but if the phone could make a call then it was fine. I did make a call with the phone and it worked. I'm hoping that nothing comes up with it. The guy didn't seem like he needed to rip anyone off (was driving a very nice/new/expensive vehicle).
Not to mention, he did not factory reset the phone so I wrote down his gmail address (for what its worth). And his lockscreen password was his dad's birthday (so he told me) so I have that info as well (again, for what its worth).
Overall, seemed like a good experience. I'm really not concerned. I paid a bit over market value for the phone but it is in great condition.
Whelp, I've already run into a problem. Every time one of the capacitive buttons on the bottom are pressed, it causes the speaker to pop. Also, the speaker pops when listening to music with headphones. Luckily, the phone is still under warranty so I'll be getting the unit replaced.
Related
I went in during lunch to grab an Evo 3D. The guy kept trying to sell me cases and chargers and I kept saying "no thanks, just the phone."
As he was ringing it all up I remembered the new HDMI deal and that I would need a new cable now because my 4G one wouldn't work. I asked if they had the HDMI cable and he told me the phone did not support HDMI.
I asked him if he was sure and he said "there is no HDMI on the phone, only wireless HDMI." News to me. I told him I understood that it supported HDMI over the micro USB port. He told me that it did not support HDMI in any way and had another employee come over to tell me the same thing and that they were trained on the phone and Sprint said it didn't support HDMI.
I had been researching several phones so thought maybe I had my facts mixed up and checked online. After confirming the HDMI capabilities I dropped the subject, but he kept wanting to bring it up so I told him "HDMI is supported over the Micro USB port, I just confirmed it on Sprint's website" and showed him the page. He then proceeded to argue with me about it until he was done ringing up the phone - I just kept saying "okay, that's fine, whatever, etc." He finally conceded that "maaaaybe someone has invented some sort of adapter, but we don't carry things like that..."
I walked over to the wall, and proceeded to bash my head against it until it was a bloody pulp.
Okay that part isn't true.
After that he tried to force me to buy the protection plan even after I explained I already had coverage. Then he wanted to argue about how my coverage was not sufficient even though he didn't know a thing about it.
Overall the purchasing process was quick and painless, but dealing with the employee was a major headache. Sprint does a great job of publishing their specs, now they just need to get their employees to study up a bit before spreading bad information.
In a related topic, I'm finding the MHL cables online are frakkin expensive. Is there any place I can get one for less than $20 or so?
gthing said:
I went in during lunch to grab an Evo 3D. The guy kept trying to sell me cases and chargers and I kept saying "no thanks, just the phone."
As he was ringing it all up I remembered the new HDMI deal and that I would need a new cable now because my 4G one wouldn't work. I asked if they had the HDMI cable and he told me the phone did not support HDMI.
I asked him if he was sure and he said "there is no HDMI on the phone, only wireless HDMI." News to me. I told him I understood that it supported HDMI over the micro USB port. He told me that it did not support HDMI in any way and had another employee come over to tell me the same thing and that they were trained on the phone and Sprint said it didn't support HDMI.
I had been researching several phones so thought maybe I had my facts mixed up and checked online. After confirming the HDMI capabilities I dropped the subject, but he kept wanting to bring it up so I told him "HDMI is supported over the Micro USB port, I just confirmed it on Sprint's website" and showed him the page. He then proceeded to argue with me about it until he was done ringing up the phone - I just kept saying "okay, that's fine, whatever, etc." He finally conceded that "maaaaybe someone has invented some sort of adapter, but we don't carry things like that..."
I walked over to the wall, and proceeded to bash my head against it until it was a bloody pulp.
Okay that part isn't true.
After that he tried to force me to buy the protection plan even after I explained I already had coverage. Then he wanted to argue about how my coverage was not sufficient even though he didn't know a thing about it.
Overall the purchasing process was quick and painless, but dealing with the employee was a major headache. Sprint does a great job of publishing their specs, now they just need to get their employees to study up a bit before spreading bad information.
In a related topic, I'm finding the MHL cables online are frakkin expensive. Is there any place I can get one for less than $20 or so?
Click to expand...
Click to collapse
Your Sprint store staff must have taken the same training classes as my Sprint store's staff. I go in there with questions which I pretty much know the answer to and just want a 'yes we do' or 'no we don't' or 'not yet' or 'next week' regarding availability of a phone or a cable or accessories or whatever and get the same knowitall responses. Even though I know better I am polite enough to not turn into a knowitall back at them. It's just rude and accomplishes nothing...espeically with another knowitall on the other side and yes even in the face of evidence to the contrary they will tell you the wrong thing.
I just want a clear cut answer to availability of something and usually get told something that is either a complete lie to cover up a lack of availability or desire to help me or worse yet someone who actually thinks what they are saying is true.
I'm sure there are Sprint stores that are a shining example of what real CS is about. This store has one such employee, great guy, very informed and 'big picture', great to talk to....but he's never around....but either way, this store is no such shining example.
gthing said:
I went in during lunch to grab an Evo 3D. The guy kept trying to sell me cases and chargers and I kept saying "no thanks, just the phone."
As he was ringing it all up I remembered the new HDMI deal and that I would need a new cable now because my 4G one wouldn't work. I asked if they had the HDMI cable and he told me the phone did not support HDMI.
I asked him if he was sure and he said "there is no HDMI on the phone, only wireless HDMI." News to me. I told him I understood that it supported HDMI over the micro USB port. He told me that it did not support HDMI in any way and had another employee come over to tell me the same thing and that they were trained on the phone and Sprint said it didn't support HDMI.
I had been researching several phones so thought maybe I had my facts mixed up and checked online. After confirming the HDMI capabilities I dropped the subject, but he kept wanting to bring it up so I told him "HDMI is supported over the Micro USB port, I just confirmed it on Sprint's website" and showed him the page. He then proceeded to argue with me about it until he was done ringing up the phone - I just kept saying "okay, that's fine, whatever, etc." He finally conceded that "maaaaybe someone has invented some sort of adapter, but we don't carry things like that..."
I walked over to the wall, and proceeded to bash my head against it until it was a bloody pulp.
Okay that part isn't true.
After that he tried to force me to buy the protection plan even after I explained I already had coverage. Then he wanted to argue about how my coverage was not sufficient even though he didn't know a thing about it.
Overall the purchasing process was quick and painless, but dealing with the employee was a major headache. Sprint does a great job of publishing their specs, now they just need to get their employees to study up a bit before spreading bad information.
In a related topic, I'm finding the MHL cables online are frakkin expensive. Is there any place I can get one for less than $20 or so?
Click to expand...
Click to collapse
Yeah, employees will do that, it looks good for them, and depending on the store (possibly, most) they get a commission on the accessories, a bigger one then selling the phone. when I got my Evo3D the chick was nice, a joy to work with, but knew NOTHING about the phone, but kept trying to sell me cases, and screen protectors, the insurance, chargers, you name it, it was offered. she even offered some things that the phone didn't support. Super friendly, no tech knowledge.
They realize that some of us who are unemployed *cough cough* have BOTH these skills..right? *sigh*
Here is the one from Sprint. I'll find the cheaper one in a minute for you.
http://shop2.sprint.com/NASApp/onlinestore/en/Action/OSBrowseAccessoriesDetail?categoryRefName=Headsets+%26+Speakers&PHONE_ID=APX515CKT&selectedAccessoryID=EVH1303&topPageNumber=0&subPageNumber=0
Here is the one I want to order soon:
http://www.expansys-usa.com/expansys-mhl-to-hdmi-adapter-black-218572/
The sprint store I go to for the most part is helpful except one idiot who keeps trying to harass people into buying insurance for their phone and cases.
daneurysm said:
Your Sprint store staff must have taken the same training classes as my Sprint store's staff. I go in there with questions which I pretty much know the answer to and just want a 'yes we do' or 'no we don't' or 'not yet' or 'next week' regarding availability of a phone or a cable or accessories or whatever and get the same knowitall responses. Even though I know better I am polite enough to not turn into a knowitall back at them. It's just rude and accomplishes nothing...espeically with another knowitall on the other side and yes even in the face of evidence to the contrary they will tell you the wrong thing.
I just want a clear cut answer to availability of something and usually get told something that is either a complete lie to cover up a lack of availability or desire to help me or worse yet someone who actually thinks what they are saying is true.
I'm sure there are Sprint stores that are a shining example of what real CS is about. This store has one such employee, great guy, very informed and 'big picture', great to talk to....but he's never around....but either way, this store is no such shining example.
Click to expand...
Click to collapse
Yea the first thing Sprint needs to teach its salesman is the phrase "I'm not sure on that" or "let me grab the spec sheet and we'll take a look." Making things up and then defending them even when you've been shown the facts makes you sound stupid.
I tried not to get pulled into a debate about it, but it bothered me that they were giving out bad information.
im semi fortunate at my sprint store 3 of the CSRs are rooted so they know a little about the phones, but as whole they know crap.. and i know some of them have xda so they may read this.. but the last 2 phones that i purchased there (3d for myself and shift for another line) i knew more than they did about the phone.. they are cool enough, but its like they are trying to be cool with it.. one guy was so intently trying to show me CM7 on his orig EVO, after i had said that i had it on my previous phone.. he kept telling me all the benefits of rooting, like i didnt know, after he saw me boot up my old phone with a custom splash screen, boot screen, and i had told him that it was rooted up front..
but then again he also told me that he didnt know what adb really was.. that he did everything he could to stay away from it.. that he only wanted one click root methods..
but i am fortunate to have 3 rooted fellows there, so i dont catch grief for being rooted.. and they are friendly, just not the most knowledgable..
EDIT: i just let them think they are right if they try to debate me, its not worth it.. they get paid and i dont, so i usually let it drop fairly quickly..
gthing said:
Yea the first thing Sprint needs to teach its salesman is the phrase "I'm not sure on that" or "let me grab the spec sheet and we'll take a look." Making things up and then defending them even when you've been shown the facts makes you sound stupid.
I tried not to get pulled into a debate about it, but it bothered me that they were giving out bad information.
Click to expand...
Click to collapse
Now, ultimately, as a life long geek I know my specs and have everything pretty much hammered down when I go in there. It's merely a matter of availability, price, upgrade statuses, promotion eligibility, etc, with a light smattering of haggling and charm for maximum effect. Aside from them being slow, which is only slightly annoying, their complete ignorance of their own product line and accessories is merely annoying...
...but what riles me up is when somebody who isn't as knowledgeable and prepared as myself walks in there and I hear one of these clueless hucksters fire up the bull**** machine and start telling people things they want to hear which aren't true or things people don't want to hear (which also aren't true) in an effort to up-sell them on a more expensive phone or service...and in either scenario it seems it isn't them being shady so much as truly uninformed...and then they pass off that lack of information onto someone else with a heftier price tag and perhaps pointless monthly service fee both predicated on the customer relying on the expertise of the CSR who is nearly as ignorant.
...yes, it grinds my gears...
poweroutlet said:
The sprint store I go to for the most part is helpful except one idiot who keeps trying to harass people into buying insurance for their phone and cases.
Click to expand...
Click to collapse
My guy told me that I had to get it because of the type of phone I was buying it and I would only have the option to cancel it after 30 days. I wasn't having it so he reluctantly dropped it off.
Pains me to read threads like these...
Being someone who works at a Sprint store I know just as much if not more than some of the people who frequent the forums just because I'm on both sides of the fence. In that guys defense...he DOES work on commission. And he makes more on selling you accessories than he did by selling you the phone. Just the way it is...so obviously he's going to try and upsell. We have bills to pay just like you do and thats how we pay them. Some customers buy more...some dont. You're one who doesnt obviously.
As far as knowledge goes...I hate the fact that some of these guys dont know jack from sh*t. It gives the rest of us a bad name. When helping a customer...I give it to them straight. If I dont know and it hasnt been communicated directly from Sprint...thats what I tell them. I'm not going to lie, make something up or cover anything. I feel a customer will respect the fact that they might be asking something that Sprint just hasnt provided an answer for. If they cant then screw them.
It sounds like you all just need to find "that guy" in your local Sprint stores. I would assume every store has one. I'm not a pushy salesman...I'm a real one. I'm going to tell it like it is. I'm going to try and upsell but I wont push you into a purchase. If you decline a case...then go outside and drop your phone...thats on you. But dont come to me when you're screen is cracked and you declined both the insurance AND the case. I told you so....
daneurysm said:
Even though I know better I am polite enough to not turn into a knowitall back at them. It's just rude and accomplishes nothing...espeically with another knowitall on the other side and yes even in the face of evidence to the contrary they will tell you the wrong thing.
Click to expand...
Click to collapse
I would, as long as there are no other customers around. If they can't be properly trained, then i'll gladly give them some free training and jab to the ego. If you throw it back at them with proof, then maybe it'll get them to do some research and stop them from misinforming the next person.
Quis89 said:
Pains me to read threads like these...
Being someone who works at a Sprint store I know just as much if not more than some of the people who frequent the forums just because I'm on both sides of the fence. In that guys defense...he DOES work on commission. And he makes more on selling you accessories than he did by selling you the phone. Just the way it is...so obviously he's going to try and upsell. We have bills to pay just like you do and thats how we pay them. Some customers buy more...some dont. You're one who doesnt obviously.
As far as knowledge goes...I hate the fact that some of these guys dont know jack from sh*t. It gives the rest of us a bad name. When helping a customer...I give it to them straight. If I dont know and it hasnt been communicated directly from Sprint...thats what I tell them. I'm not going to lie, make something up or cover anything. I feel a customer will respect the fact that they might be asking something that Sprint just hasnt provided an answer for. If they cant then screw them.
It sounds like you all just need to find "that guy" in your local Sprint stores. I would assume every store has one. I'm not a pushy salesman...I'm a real one. I'm going to tell it like it is. I'm going to try and upsell but I wont push you into a purchase. If you decline a case...then go outside and drop your phone...thats on you. But dont come to me when you're screen is cracked and you declined both the insurance AND the case. I told you so....
Click to expand...
Click to collapse
You are the guy I look for whenever I go into any store with sales associates. Typically every store has at least one.
I started out my first real job at 16 at a computer shop (that I would years later run, for the most part). I got the job because I had technical skills. Well, at a small shop you also have to answer phones and be a salesman. I learned early on the hard way. Shoot straight, give people options and try to do it on a level that they understand and is relavent to their life...but the biggest and hardest lesson was being in a technical position and learning how to confidently say "I don't know", come to find out that appears to be the single most difficult thing for almost anyone on the planet to do, especially at work, triply so if they work at a job that has any technical element to it.
There is no shame in not knowing, there is shame in bullshitting. Getting called out on it a few times you would figure would be enough for anyone to learn that lesson. Sadly that's not the case.
You rock on being "that guy", cuz you are the guy I look for when I go somewhere to buy something...you can help a technical guy like me because you have information beyond mere specs. You can help a non-technical person, because you can translate specs into real-language that makes sense to each customer and most of all you can say "I don't know, let me find that out for you." Where most people would be afraid to say "I don't know" for fear of looking uninformed to the customer YOU know that the customer will feel reassured to hear "let me find that out for you."
Quis89 said:
Pains me to read threads like these...
Being someone who works at a Sprint store I know just as much if not more than some of the people who frequent the forums
Click to expand...
Click to collapse
Can I move to wherever you work? The people at the local store don't know much.
try to remember, being a salesman in sprint store is not a technical job that requires degrees. Dont hold them to unfair expectations
A.Priori said:
try to remember, being a salesman in sprint store is not a technical job that requires degrees. Dont hold them to unfair expectations
Click to expand...
Click to collapse
Are you being sarcastic? You don't need to have degrees to know any kind of technical stuff about cell phones.
Hell, you don't need degrees in any IT job.
spencer88 said:
Are you being sarcastic? You don't need to have degrees to know any kind of technical stuff about cell phones.
Hell, you don't need degrees in any IT job.
Click to expand...
Click to collapse
Agreed
I've been a salesmen for about 4 years and the first thing they teach in any training class is KNOW your products inside and out to avoid confusing the customer or false information and to educate to the customers features they may not know about....
Second is to know your customers needs and wants... Obviously ties into the first one but some of the sprint reps I talk to try to upsell will no good points other than "it helps you"
I'm not going to list everything I learned in the last 4 years because I'd be here for a few hours and no one wants to read it... But I think sprint needs to do some "fall cleaning". At my local stores....
3D > iClone
I was trying to get a job at a corporate Tmo or sprint store for the longest time. I get mad when I come in and have to deal with a moron who they hired that calls the evos "the Droid phones" or has no knowledge about the phones but what the little features sheet next to dummy phone says.
Sounds like the OP got one of those employees.
Mannnn.. the sprint store near me is simply amazing... no need to worry about phone knowledge, price plans or anything else ... just focus on the 8 latina sprint cheerleaders with there tight clothes and short tops and trust me you will not be asking anything about the phone when you are done ... Man I just want an excuse to back there ... LMAO!!!
A.Priori said:
try to remember, being a salesman in sprint store is not a technical job that requires degrees. Dont hold them to unfair expectations
Click to expand...
Click to collapse
lol, expecting them to do their job is unfair? Wow.
ninoriff said:
Mannnn.. the sprint store near me is simply amazing... no need to worry about phone knowledge, price plans or anything else ... just focus on the 8 latina sprint cheerleaders with there tight clothes and short tops and trust me you will not be asking anything about the phone when you are done ... Man I just want an excuse to back there ... LMAO!!!
Click to expand...
Click to collapse
That would be a very acceptable trade-off. Alas, my store lacks such a perk.
So as I've stated before I bought my TFP online from best buy on friday the 6th. It arrived yesterday. After a day of pressing F5 watching the UPS page it was delivered. After waiting 4 hours till the end of my work day I rush home to find my new TFP. Within seconds of turning it on I see 2 bright groups of pixels against the black boot logo. Now these werent just 1 pixel on, but rather a cluster...it almost looks as if pressure had been placed behind them too long. (my guess was during manufacturing screen were tightened too hard.) So I ignore these for now figuring I can live with a couple of blotches on a black screen. Immediately I fire up the browser and hit XDA-devs. Within moments I notice two super bright areas with shadowy pixels around them. So now a total of 4 pixel blotches. I am devistated at this point. I waited forever for BB to get them in stock, then to get it finally shipped, now I'm having to return the defective unit.
So my question is if I return it to best buy, will they be able to refund my money then place an in store OMS order and hopefully get my new TFP to me sooner than waiting around for places like newegg or amazon to get them. My wife said I looked like I was about to cry when I realized I was going to have to return it. I seriously considered just keeping it and living with the defects, but after paying so much I can't in good faith keep it.
Thanks for listening, its just really been bugging me the last few hours.
TLDR: Bought TFP, its broken, have to return, sad face.
Like sands through the hourglass, so are the posts of XDA....
return it and wait til another one is available. i know it will be hard as availability is scarce, but u are spending $500+ so you want to make sure you get a perfect prime.
Sent from my Transformer Prime TF201 using xda premium
I feel you pain! I order my TFP on the same day and received it yesterday. I was giddy all day to get this tablet. All though I don't have the same issue as you, i am having the same issues as many others. Wifi, GPS, and my TFP not having a serial. The Wifi and GPS is something that isn't not really effecting me at the moment. The No Serial issue IS. No serial means no updates, which means no ICS. I believe they can fix that with software update, but when. If they don't I am sure some awesome Developer on XDA will figure it out. I am torn and kinda beside myself in the idea of returning the TFP. I am not sure what to do and when I am going to do it.
I had to return mine to BB yesterday....the CSR tried to place a new order for me but it wouldn't let her. BB is sold out....
anyways I paid with PayPal on BB dot com and my money was refunded within the hour.
At which point I signed up for alerts from Nowinstock.com and got an alert when Neweeg had stock, placed an order with them....now I'm expecting it tomorrow...
norman1080 said:
I feel you pain! I order my TFP on the same day and received it yesterday. I was giddy all day to get this tablet. All though I don't have the same issue as you, i am having the same issues as many others. Wifi, GPS, and my TFP not having a serial. The Wifi and GPS is something that isn't not really effecting me at the moment. The No Serial issue IS. No serial means no updates, which means no ICS. I believe they can fix that with software update, but when. If they don't I am sure some awesome Developer on XDA will figure it out. I am torn and kinda beside myself in the idea of returning the TFP. I am not sure what to do and when I am going to do it.
Click to expand...
Click to collapse
http://www.change.org/petitions/jon...-fix-or-replace-transformer-prime-model-tf201
Sign the petition. This applies to anyone else that has something wrong with their TP.
norman1080 said:
I feel you pain! I order my TFP on the same day and received it yesterday. I was giddy all day to get this tablet. All though I don't have the same issue as you, i am having the same issues as many others. Wifi, GPS, and my TFP not having a serial. The Wifi and GPS is something that isn't not really effecting me at the moment. The No Serial issue IS. No serial means no updates, which means no ICS. I believe they can fix that with software update, but when. If they don't I am sure some awesome Developer on XDA will figure it out. I am torn and kinda beside myself in the idea of returning the TFP. I am not sure what to do and when I am going to do it.
Click to expand...
Click to collapse
People have been having the No Serial Number lack of Updates since before Christmas. Nothing has been fixed, promised, heck Asus has said there are no updates so there are no problems.
That should weigh in your decision about weighting for a software fix from Asus. We are basically a month into this problem, with no fix in sight.
My wife said I looked like I was about to cry
She uploaded it...
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i'd just return it, i mean $500 for a defective unit... I'd just wait for stock
Hey I feel your pain. I would just return it if I was you. You paid good money for it. I ordered mine from BB and was like a kid at Christmas when UPS arrived. I charged it up for a few hrs and went to turn it on. Guess what. Nothing. Zilch. Doesn't turn on. WTF.
I called Asus who was clueless and hey wanted me to pay for shipping to Texas. Sorry not paying for anything. Went back to BB the next day and returned it. Unfortunately 5 days later I still don't have one and waiting for BB to get it in stock. Many more days I assume.
Good luck
really? advice needed?
this aint "dear abby" get a fukin life
curreyr said:
really? advice needed?
this aint "dear abby" get a fukin life
Click to expand...
Click to collapse
Way to stay classy and mature man. Everyone complains about the "noobs" around here now, and you have people acting like this. Great job man.
To actually join the conversation, took mine back to Best Buy tonight. Had the "Serial Number Unknown" Problem. Asus told me my tablet was fine, there were no updates and the Serial Number doesn't show on any tablets in the Status Screen. That is 3 straight lies right there.
Best Buy was very easy to return to. Bought it online, took it to the store, they gave me a full refund to my Credit Card and recharged a gift card to return the Gift Cards I spent.
I cannot believe how relieved I am feeling after getting this off my hands.
Man i feel for you guys with the unknown serial number... i too was like a kid at christmas thank god mine has been almost perfect..save for a small spec of dust under the screen that shows a grayish shadow on bright colored backgrounds which isn't noticeable during gaming or video watching; ereading and web browsing is slightly noticeable but i'll deal with it till i can RMA it when they've sorted out the bugs later this year..i don't have many of the issues most prime users have experienced...my wifi and bt have worked flawlessly together, little backlight bleed, valid serial, and no separation of glass, no dead pixels...its too bad all these QA issues cause the tab is seriously awesome...i don't even touch my iPad 2 anymore since i got the Prime...hope it gets sorted soon..i also purchased mine from bestbuy.com on the 5th of this month
curreyr said:
really? advice needed?
this aint "dear abby" get a fukin life
Click to expand...
Click to collapse
I appreciate your assistance. However I don't feel like following it the moment.
Anyway, took it back to best buy tonight. The nice girl at the CS counter returned it. I told her I wanted to order one from OMS and she was nothing but happy to oblidge me. Said I would have my unit in store in 9 days. Not as long as i thought, but longer than I hoped. Anyway, we'll see how it goes.
Wondering what store availability will be after the 700 has now been announced.
Sent from my Transformer Prime TF201 using Tapatalk
Took Mine Back Too
The only problem with mine was some backlight bleed along the right side and bottom left. I took it back to BB thinking that $500 bucks is $500 bucks. After looking around iPad2 has had the same issue. Seems to be an ips screen thing more than just a TFP screen thing. As of now if I want Tegra 3 so it is the only option. I should wait for store availability by then production should be sorted out. But I still want it now. So I will hang out at Now IN Stock I guess. I prefer BB because the ease of returning device but I really do not expect BB to restock even online given all the pain the Prime has caused them.
There is one question I have to ask, are there really some Primes with no problems ? I'm so confused on the different info we are getting. Some say their GPS and WIFI work great, some say all of the Primes have problems with the GPS/WIFI. To make matters worse, we are hearing nothing from ASUS. I loved my Prime but sent it back to Best Buy since it was starting to act up. I just hope a new batch will turn up with no problems at all, but I think it will never happen.
I spoke to Asus last night about my daughter's Prime and Serial Number: Unknown. (Prime is not rooted.)
They said:
1. Make sure you are logged in to google acct when trying to check updates.
2. If no update, backup data, do a data wipe and try again.
After trying those two things and no resolve, they gave me an RMA number and I have to send it to be fixed. Takes 7 business days from when they receive it. They would not pay for shipping as they said it is in the warranty.
This may be a pain, but I think I better option than waiting for some fix or returning the unit for what could be another unit with the same issue.
Also the RMA is good for 30 days, so you could go through that process with Asus now and then wait to see if there is a fix - with the option to send it back later.
Asus Tech Support for US & Canada
1-888-678-3688
24 hours a day, 7 days a week
The interesting thing I found when regarding Best Buys return was they immediately knew they could order from OMS after I mentioned it and when I asked for quantity she said there was plenty. I tried getting an exact number but she didnt give me any. I'm sure they simply have a couple hundred sitting in a warehouse just incase they had returns.
The manager or whoever, grabbed the tablet and did ask me what the problem was. I simply showed him the screen issues, he agreed and told the CS girl to return it defective reason pixel issues. He then proceeded to take tablet in the back and play with it. I told him if he really got bored to play the jetski game that it would blow his mind playing on a tablet.
Hi,
I have recently sent my prime back to solve a few issues I was having, I have commented on this before but only today my status has changed to:
"Waiting-[WF4] Wait for Customer Confirmation-CID\OOW"
Which means customer induced damage!!!
WTF is that all about, the unit was in pristine condition when it went back. How many other people have had a similar issue with the RMA?
Apparently they are going to call me very shortly, I believe at this point if they even attempt to pull that one I am simply going to demand a refund on my money and part ways with ASUS for good.
Kevin
kevinm2k said:
Hi,
I have recently sent my prime back to solve a few issues I was having, I have commented on this before but only today my status has changed to:
"Waiting-[WF4] Wait for Customer Confirmation-CID\OOW"
Which means customer induced damage!!!
WTF is that all about, the unit was in pristine condition when it went back. How many other people have had a similar issue with the RMA?
Apparently they are going to call me very shortly, I believe at this point if they even attempt to pull that one I am simply going to demand a refund on my money and part ways with ASUS for good.
Kevin
Click to expand...
Click to collapse
Others have reported the same thing, if you search you should find it. What was the reasons you sent it back? Did you take pictures of it before you boxed it up?
nunyabiz said:
Others have reported the same thing, if you search you should find it. What was the reasons you sent it back? Did you take pictures of it before you boxed it up?
Click to expand...
Click to collapse
This^ It is vital that anyone sending it in to ASUS to document their device thoroughly , pictures of the body, the screen on and off, front and back and all sides. ASUS is pulling this more often now, not only here in the US but elsewhere as well.
Now if you sent it in for a cracked screen it was even more vital that you documented your device before sending it in.
Was your device unlocked, rooted, overclocked?
Good luck, oh and if you have to, file a chargeback with your credit card disputing the fact they are saying it's CID, thats a last case scenerio though.
Get names, numbers and keep track of when you call and how many times and what they say so you have it all documented and if ASUS disputes your claims you can say lets hear the tapes, since they record your conversations.
MOST OF ALL KEEP IT CIVIL, DON'T YELL, SWEAR OR THREATEN, JUST BE FIRM BUT POLITE!
Hi,
That was the reason for making the thread I was hoping people who have had similar experience could post here and we could forward a link to Gary Key or at least to an ASUS customer representative.
I didn't take photos before it went away, to be fair you really shouldn't have too when dealing with a company like this!
Suppose I have a few darker pictures of when I sent them the screen bleed issues but you can hardly see the device really.
I sent it back for the following errors:
Quite bad back light bleed
Some keys on the dock didn't work
GPS poor (this wasn't a big concern at the time)
WIFI poor
System very laggy with lots of 'Wait' or 'Force Close' messages
There were a couple of other issues which I can't think of from the top of my head right now, but for a device costing £499 I expect pretty much perfection.
Ready2Mosh said:
This^ It is vital that anyone sending it in to ASUS to document their device thoroughly , pictures of the body, the screen on and off, front and back and all sides. ASUS is pulling this more often now, not only here in the US but elsewhere as well.
Now if you sent it in for a cracked screen it was even more vital that you documented your device before sending it in.
Was your device unlocked, rooted, overclocked?
Good luck, oh and if you have to, file a chargeback with your credit card disputing the fact they are saying it's CID, thats a last case scenerio though.
Get names, numbers and keep track of when you call and how many times and what they say so you have it all documented and if ASUS disputes your claims you can say lets hear the tapes, since they record your conversations.
MOST OF ALL KEEP IT CIVIL, DON'T YELL, SWEAR OR THREATEN, JUST BE FIRM BUT POLITE!
Click to expand...
Click to collapse
No my device wasn't unlocked/rooted/overclocked or anything, had hardly installed much on it to be honest.
Kicking myself that I didn't take photos of it before hand now, but as I said you really don't expect to have to. I'll take this all the way to the european courts if I have to, I'd like to know how many other people have experienced this?
Just managed to get through the customer service team on the phone, they confirmed that is it showing as Customer induced damage from a slight dent on the top.
Again I wish I would of taken photos as there was nothing wrong with it when I sent it. How possible is it that it could of been damaged on transit? It did fly from UK to Czech. It was in a Jiffy bag which was then boxed up.
Got a manager calling me back within the next 48 hours to discuss this further.
Heres a similar case
I went looking for this when I read your story. Warranty repair pulled a worse one, just lookat the pics this guy was sent. Note that he ultimately got a full refund or relacement, I forget which, you NEED to read this thread:
http://forum.xda-developers.com/showthread.php?t=1461570
SmartAs$Phone said:
I went looking for this when I read your story. Warranty repair pulled a worse one, just lookat the pics this guy was sent. Note that he ultimately got a full refund or relacement, I forget which, you NEED to read this thread:
http://forum.xda-developers.com/showthread.php?t=1461570
Click to expand...
Click to collapse
Im sending a prime for RMA when I get some bubble wrap (for black screen of death issues), They say just mail the tablet without the original box and cords cause it may not be included when its return. Im going to take pics and videos of the prime and wrapping process and include pics of it in the box to make sure they know what the prime looked like when it went in. All the pix will have time stamp.
junrider said:
Im sending a prime for RMA when I get some bubble wrap (for black screen of death issues), They say just mail the tablet without the original box and cords cause it may not be included when its return. Im going to take pics and videos of the prime and wrapping process and include pics of it in the box to make sure they know what the prime looked like when it went in. All the pix will have time stamp.
Click to expand...
Click to collapse
For the "time stamp," use something like your phone that has a date/time that can't be easily altered. And I mean, physically set it next to your Prime when you take the picture, with the date/time showing on the phone. This would be the modern equivalent of placing a newspaper next to something to show that a picture was taken at least after a certain date.
kevinm2k said:
Hi,
I have recently sent my prime back to solve a few issues I was having, I have commented on this before but only today my status has changed to:
"Waiting-[WF4] Wait for Customer Confirmation-CID\OOW"
Which means customer induced damage!!!
WTF is that all about, the unit was in pristine condition when it went back. How many other people have had a similar issue with the RMA?
Apparently they are going to call me very shortly, I believe at this point if they even attempt to pull that one I am simply going to demand a refund on my money and part ways with ASUS for good.
Kevin
Click to expand...
Click to collapse
From quite a few thread, sounds like the various company that Asus hired to check and repair unit aren't doing business honestly.
Your best bet, might be to contact Gary Key on this forum, or someone from Asus directly.
As previous poster stated you can ways do a chargeback. However, this is not a guarantee either. I had to do this with a laptop a few years ago. Sent it in because it was shutting off all the time. They claimed I OCd it which I did not. Gave them my CC, they replaced the MB, and as soon I got it back I called my cc company and disputed the charge. Got CC refunded never heard back. Its pretty bad when manufactured become the scammers.
Sent from my Transformer Prime TF201 using Tapatalk
Spyderhd said:
As previous poster stated you can ways do a chargeback. However, this is not a guarantee either. I had to do this with a laptop a few years ago. Sent it in because it was shutting off all the time. They claimed I OCd it which I did not. Gave them my CC, they replaced the MB, and as soon I got it back I called my cc company and disputed the charge. Got CC refunded never heard back. Its pretty bad when manufactured become the scammers.
Sent from my Transformer Prime TF201 using Tapatalk
Click to expand...
Click to collapse
I suppose I could do something like that but its more out of pride then anything else, i'm not going to admit to a fault which I didn't cause, it wouldn't change anything at there end. They need to start taking more responsibility and care with the items they receive. People pay a lot of money for the devices, especially here in the UK.
I am happy to fight it out with there managers, but the longer its away the more inpatient i'm getting so the harder fight they are going to have. Don't half miss it though, having to use my laptop or girlfriends ipad 2 and it just isn't the same!!
A small update got an email stating the charges and pictures. It looks like somehow it has a really sharp deep dent on the LCD cover. By the looks of it , it really must of took a smack to it. They also stated they want another £125 of my money to fix it.
I'm sure this company is taking the piss. That was the last straw anyways I believe, there's no chance I'm going to accept an item back with damage like that and to be honest I don't think I want a product made by Asus again after this trouble.
Sent from my Desire HD using Tapatalk
Keep fighting, don't give up.
Sent through the wormhole from my CoinInserted Sensation OG.
Lol this is ridiculous that we have to do this. My Prime has arrive since the 14th and still nothing. Called a few days after it arrived and they said they will get is "escalated" and it will update within 5 business days. Still nothing. Now their check RMA status website doesn't even work for me.
Meanwhile I read about how some guy dropped his iPad and brought it to an Apple store and they gave him a new one for free.
On the picture thing: You could print out a weather forecast from weather.com or some other time-sensitive thing that really can't be faked prior to the print out. Your clock/phone/time stamp can be changed by you, a weather forecast is a matter of record.
I put some government meeting that said "live" on a video while also taking video and pictures of the prime. This way they know exactly when that "meeting" took place.
After checking videos of unpacking they said they will accept the damage is from their side and have now proceeded to fix my prime. Should have it back early next week now.
Taken so long but glad its finally over, well unless they of course haven't fixed it fully. Some testing will take place when it gets back.
Sent from my HTC Desire HD using Tapatalk 2 Beta-5
Good for you!!!
I am glad you came out of this without taking a loss, but Asus may be the worst company ever when it comes to handling RMA's I have heard repeatedly that the Motherboard/Component side of the business is really GOOD at handling RMA's but even accounting for the"Only pissed off people take the time to write about it" and there HAVE been a few isolated cases of good experiences, if you read the RMA threads for the Prime just on XDA alone, it is enough to scare the crap out of anyone contemplating an RMA repair.
And at first, like early January, folks had no other option. If the tablet was exhibiting problems, there was no stock at retailers to replace it with, so a retail return or exchange was not a viable option.
Knowing all this, when Asus PAID to have my tabled shipped in to the Texas facility (Grapevine, I believe?) and I got confirmation the next day that it was signed for, I started right in on them, sending emails to a nice little list I had compiled, stating "There is a problem with my RMA, already.
That got them to proactively put things in motion to replace the tablet with a new one (It had physical cosmetic defect right out of the box when opened the first time. By being VERY proactive and staying one step ahead of them (I am pretty sure Asus contracts the repairs out to 3rd party company(s) I was able to get my replacement back the same week, but I must stress it was not a case of them stepping up, I had to go into my "Most annoying person in the world" routine from almost the very start, and it was a LOT of work.
So much so that I truly hesitate to go down that road again. I have marginal WiFi, GPS that works, for 10 seconds at a time. I really SHOULD RMA the thing, even the great "Spun Metallic" back cover is defective, in bright light you can see deep "grooves" that appear to be some type of warp in the aluminum, perhaps having occurred during the casting of the piece. All I know is, it looks like crap,not like a nearly $700 tablet
kevinm2k said:
I suppose I could do something like that but its more out of pride then anything else, i'm not going to admit to a fault which I didn't cause, it wouldn't change anything at there end. They need to start taking more responsibility and care with the items they receive. People pay a lot of money for the devices, especially here in the UK.
I am happy to fight it out with there managers, but the longer its away the more inpatient i'm getting so the harder fight they are going to have. Don't half miss it though, having to use my laptop or girlfriends ipad 2 and it just isn't the same!!
Click to expand...
Click to collapse
Search the thread I opened, I had same experience, but I started to call managers at Asus Nordic, and at last I got it back without paying anything.
http://forum.xda-developers.com/showthread.php?t=1525229
Yep, crazy.
I called them up and they told me that the X2 was no longer made so I could have a "similar device", the system told him the 2 closest options were the Droid 3 and the Incredible 2. I was assuming from the beginning that I was going to end up with an Inc2, so I simply asked, "What about a Nexus?" He said, "OK, Let me check on that". I was shocked to even hear him say he'd check on it but I was still totally expecting to be shut down. He comes back on the line and says, "Yeah, we can do that, let me check our stock". Takes another minute and he comes back and says "Yeah, we got that in stock and we will send it out to you, overnight with Saturday delivery". And said it would come along with a SIM card, wall charger, car charger and headphones. I couldn't believe it! :victory:
I was still a little doubtful, I was thinking that this was all too good to be true and I would end up with some other phone at my door today. NOPE. It was a brand new Nexus with everything he said. Awesome!
Not sure if anyone else will possibly get the same treatment I did, but I guess it never hurts to ask. haha :good:
Nice!!!
alias747 said:
Yep, crazy.
I called them up and they told me that the X2 was no longer made so I could have a "similar device", the system told him the 2 closest options were the Droid 3 and the Incredible 2. I was assuming from the beginning that I was going to end up with an Inc2, so I simply asked, "What about a Nexus?" He said, "OK, Let me check on that". I was shocked to even hear him say he'd check on it but I was still totally expecting to be shut down. He comes back on the line and says, "Yeah, we can do that, let me check our stock". Takes another minute and he comes back and says "Yeah, we got that in stock and we will send it out to you, overnight with Saturday delivery". And said it would come along with a SIM card, wall charger, car charger and headphones. I couldn't believe it! :victory:
I was still a little doubtful, I was thinking that this was all too good to be true and I would end up with some other phone at my door today. NOPE. It was a brand new Nexus with everything he said. Awesome!
Not sure if anyone else will possibly get the same treatment I did, but I guess it never hurts to ask. haha :good:
Click to expand...
Click to collapse
That's awesome! I'm loving mine and I'm sure you'll love yours, too!
RyanThaDude said:
That's awesome! I'm loving mine and I'm sure you'll love yours, too!
Click to expand...
Click to collapse
Yeah coming from the X2, which is about the worst Android phone I have come in contact with, the GNex is a world of difference! Glad that you got out of this junky pile of crap phone too
Alright alright, go easy the x2 isn't that bad. Try owning a Samsung intercept.
Then you would appreciate anything else lol.
Sent from my DROID X2 using Tapatalk 2 Beta-5
Congrats dude! You must have a horse shoe up your @$$ cause that doesn't happen every day. Welcome to the club!!!!
ECLIPSE!!!
I almost hope my 2nd Bionic will die as bad as the first one did. Would like to land a gnex, too! Envious...
tallyforeman said:
Congrats dude! You must have a horse shoe up your @$$ cause that doesn't happen every day. Welcome to the club!!!!
ECLIPSE!!!
Click to expand...
Click to collapse
Haha yeah, have you heard of this working for anyone else?
alias747 said:
Haha yeah, have you heard of this working for anyone else?
Click to expand...
Click to collapse
Nope, not until reading your thread.
alias747 said:
Haha yeah, have you heard of this working for anyone else?
Click to expand...
Click to collapse
I, for one, AM NOT jealous of ANY of you nexus or S3 totting people. I know my patience will pay off big time. You see, in just under a year a new slew of phones will arrive with a more mature Snapdragon architecture or a Tegra with LTE... And then, there will be a nexus with Key Lime Pie out! And then, I can be happy with that for 2 years.. You are going for a phone that already past its prime! While I can continue to enjoy Jellybean on my Dinc2, same as you, I realize that down the line the next phone will be better suited and more future proof than the Gnex.
Bottom line, I guess we should pick when to enter the game and at what cycle of the year to upgrade for the best future-proofness and fun to be reaped from our Android purchases!
Anyway, since this Nexus is a free replacement, I agree that u just don't caya!
litetaker said:
I, for one, AM NOT jealous of ANY of you nexus or S3 totting people. I know my patience will pay off big time. You see, in just under a year a new slew of phones will arrive with a more mature Snapdragon architecture or a Tegra with LTE... And then, there will be a nexus with Key Lime Pie out! And then, I can be happy with that for 2 years.. You are going for a phone that already past its prime! While I can continue to enjoy Jellybean on my Dinc2, same as you, I realize that down the line the next phone will be better suited and more future proof than the Gnex.
Bottom line, I guess we should pick when to enter the game and at what cycle of the year to upgrade for the best future-proofness and fun to be reaped from our Android purchases!
Anyway, since this Nexus is a free replacement, I agree that u just don't caya!
Click to expand...
Click to collapse
Really? I sense a bit of jealousy in your post... haha
But yeah, as far as I am concerned, the Nexus is still the 2nd best phone offered by Verizon right now. I wouldn't touch any of the stupid Razr variants and the clear best phone is the S3. Besides, like you said, great phones will be out next year, the Nexus just needs to get me through about a year and I am due up for renewal. This device will get developed on for a LONG time. Whoop!
alias747 said:
Really? I sense a bit of jealousy in your post... haha
But yeah, as far as I am concerned, the Nexus is still the 2nd best phone offered by Verizon right now. I wouldn't touch any of the stupid Razr variants and the clear best phone is the S3. Besides, like you said, great phones will be out next year, the Nexus just needs to get me through about a year and I am due up for renewal. This device will get developed on for a LONG time. Whoop!
Click to expand...
Click to collapse
Suit yourself. I am really NOT jealous. It may seem so, but that is because I am kinda sick of people saying over and over and over that they got a gnex and they are lucky. I am happy for them, but at the same time I am not jealous. I may have been jealous back in June or so. But now, getting a Gnex is not a big deal as I know the next Nexus is gonna come soon. Plus part of the point I am making is to let people understand what they are getting themselves into. Yes, Gnex is cool, but at this point even a VZW Gnex is having OTA troubles... Troubling for a nexus. Plus with the next nexus coming soon, the timing to get a gnex is not great. Think of it this way. The number of "new" major OTAs that the gnex will get will be lesser than that for the next guy as it is already down its support cycle. It is at its middle or actually probably past its peak. Plus the Gnex has some known issues and I am all together not so enthused to get a Gnex when I know a few more months of wait and I can get a much better phone. And a phone that is fresh in its software support even from Google...
So it makes sense to wait to get a new phone IF you are doing so buy using up an upgrade. However, I agree in ur case as u got it on insurance, this won't matter to u...
Bull**** you aren't jealous. You made a thread (here: http://forum.xda-developers.com/showthread.php?t=1586153) in April specifically about how you were so excited to get a new phone and get away from the X2. In fact you told people in the thread to directly lie to the Ascurion (multiple times) in order to get a different device.
You bashed the Samsung Fascinate, then the D3 for the locked bootloader and no confirmed (at the time) ICS, and then lauded the D Inc2 because of the unlocked bootloader and ICS.
You would have **** yourself if they gave you a Galaxy Nexus.
You're probably just pissed that your constant complaining and lying didn't get you any further than the OP who just happened to stumble into this kick ass replacement.
Edit: Almost forgot. I think it's hilarious that you're trying to bash the GNex for the lack of OTA support from VZW. I can't remember the last time I actually waited for an OTA. LOL
Zues532 said:
Bull**** you aren't jealous. You made a thread (here: http://forum.xda-developers.com/showthread.php?t=1586153) in April specifically about how you were so excited to get a new phone and get away from the X2. In fact you told people in the thread to directly lie to the Ascurion (multiple times) in order to get a different device.
You bashed the Samsung Fascinate, then the D3 for the locked bootloader and no confirmed (at the time) ICS, and then lauded the D Inc2 because of the unlocked bootloader and ICS.
You would have **** yourself if they gave you a Galaxy Nexus.
You're probably just pissed that your constant complaining and lying didn't get you any further than the OP who just happened to stumble into this kick ass replacement.
Edit: Almost forgot. I think it's hilarious that you're trying to bash the GNex for the lack of OTA support from VZW. I can't remember the last time I actually waited for an OTA. LOL
Click to expand...
Click to collapse
Ah, how I pity you mere mortal. Read carefully. I asked no one to lie to anyone. I asked no one to call "Asurion". I don't even know who they are. I asked people to call to VZW as WE are within our god damn rights to request a different phone if the one we have doesn't work as we are within the 1 year warranty. I scammed NO ONE. I just allowed people to get a problem solved, in the fairest and most just manner in the light of how VZW and Motorola are ripping their customers off with subpar products.
And neither there do I specifically talk fondly about the Gnex. I never told people I got a gnex nor did I tell they will get a Gnex with this process....
So, before you start spewing foul language at me, without being provoked, slap yourself real hard on the face so that you knock yourself out and avoid typing a ridiculous post. Anyway, I suppose it was my mistake to make a friendly comment on a random thread. I apologize to thy greatness, you won't be seeing me here anymore!
Plus I am NOT bashing the Gnex. I see a LOT of people on the Dx2 forums that constantly praise their Gnex and I just said, it is great but "meh" I can wait for the next one that will be coming round the corner. I only said that in light of this info, there is no particular reason to go the present gnex IF you can wait for the next one, that will mostly be better than this is every way...
Long story short... Take some things on XDA at face value. Stop investing sooo much g-damn emotion into a inanimate object...
Ah screw it, you pissed me off sufficiently to say the next line (I hope you enjoy it)
Gnex is utter crap compared to iPhone 5 and iPhone will always rule. And Apple will ultimately destroy Android to make possession of Android illegal...
I hope that makes u super mad.
Okay let's be honest here the nexus isn't nor hasn't nor will it be the last phone that Verizon HDS back updates from.
As far as the next nexus goes. Who knows when it will be here. Nothing concrete yet. Even if it does come out soon, most if not all of us previous X2 owners got it free of charge. I mean it's simply really. I'll write you a mini guide right meow.
-Unlock X2
-dial 611
-wait to hear the words "main menu"
-press 00
-tell Verizon rep that your phone is suffering from random reboots, lag and poor signal.
-explain that when texting someone the screen will freeze up completely but if you keep typing the message after 20 seconds or so it will catch up And the entire message will be written up in a half a second
-explain to them that it suffers from reboots during calls (my x2 did this all the time) and ask them politely if they could call you back if your call gets disconnected. Feel free to disconnect the call if you want the added effect - wait for the callback and tell then sorry it rebooted. This happens all the time
-tell them that the phone lags while trying to play games, multitask or navigate the menus/app drawer
Now tell them that you have been online independently researching these issues and it would seem that x2 users worldwide have the same issues and they are not specific to your device. Make sure you help them to understand that these are issues due to poor coding from Motorola and no amount of x2s they send you will ever solve the problems you are facing.
Make sure to explain to them what you use your phone for. For example if you use it for work and you can't have a phone that constantly reboots during calls because then it becomes an issue w/ your employer.....blah blah blah.
Just make sure you go into the call being as nice and polite as possible. If they detect even a slight hint of anger frustration or sarcasm in your voice they will not help you.
If you followed all of those steps correctly - you have just been offered a new phone model! Congrats
Droid x - first smartphone
Droid x - $100 asurion claim - broken screen
Droid x2 - free replacement - warranty exchange for x (used above steps to obtain)
Droid x2 - free replacement
Droid x2 - insurance claim $100 (dropped off [email protected])
Droid x2 - free replacement
Samsung stratosphere - free replacement warranty swap for x2 (using above steps)
Samsung stratosphere - $100 insurance claim (broken screen)
Samsung galaxy nexus - free warranty replacement using above steps
Samsung galaxy nexus - free replacement HW issues
Samsung galaxy nexus - ditto^
RoyJ said:
Okay let's be honest here the nexus isn't nor hasn't nor will it be the last phone that Verizon HDS back updates from.
As far as the next nexus goes. Who knows when it will be here. Nothing concrete yet. Even if it does come out soon, most if not all of us previous X2 owners got it free of charge. I mean it's simply really. I'll write you a mini guide right meow.
-Unlock X2
-dial 611
-wait to hear the words "main menu"
-press 00
-tell Verizon rep that your phone is suffering from random reboots, lag and poor signal.
-explain that when texting someone the screen will freeze up completely but if you keep typing the message after 20 seconds or so it will catch up And the entire message will be written up in a half a second
-explain to them that it suffers from reboots during calls (my x2 did this all the time) and ask them politely if they could call you back if your call gets disconnected. Feel free to disconnect the call if you want the added effect - wait for the callback and tell then sorry it rebooted. This happens all the time
-tell them that the phone lags while trying to play games, multitask or navigate the menus/app drawer
Now tell them that you have been online independently researching these issues and it would seem that x2 users worldwide have the same issues and they are not specific to your device. Make sure you help them to understand that these are issues due to poor coding from Motorola and no amount of x2s they send you will ever solve the problems you are facing.
Make sure to explain to them what you use your phone for. For example if you use it for work and you can't have a phone that constantly reboots during calls because then it becomes an issue w/ your employer.....blah blah blah.
Just make sure you go into the call being as nice and polite as possible. If they detect even a slight hint of anger frustration or sarcasm in your voice they will not help you.
If you followed all of those steps correctly - you have just been offered a new phone model! Congrats
Droid x - first smartphone
Droid x - $100 asurion claim - broken screen
Droid x2 - free replacement - warranty exchange for x (used above steps to obtain)
Droid x2 - free replacement
Droid x2 - insurance claim $100 (dropped off [email protected])
Droid x2 - free replacement
Samsung stratosphere - free replacement warranty swap for x2 (using above steps)
Samsung stratosphere - $100 insurance claim (broken screen)
Samsung galaxy nexus - free warranty replacement using above steps
Samsung galaxy nexus - free replacement HW issues
Samsung galaxy nexus - ditto^
Click to expand...
Click to collapse
You've been through a LOT!!!! Impressive.
Sent from my Transformer Prime TF201 using XDA Premium HD app
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tallyforeman said:
Click to expand...
Click to collapse
I hope there is no drama man! I will just retreat from hot button issues like Nexus and all...
Anyway, since when did DX2 forum become a Gnex forum or a S3 for that matter!? I wonder if we ex-DX2 owners are pissing current DX2 owners... hmm...
Nah, its all good. Everyone is entitled to their own opinion. I could care less unless its a whyphone lol. Either way, it made for some good lite reading.
Lol,gnex past its prime...Lol lol lol
Sorry, i found that hilarious
Congrats to OP!
And of course there is always gonna be another awesome device soon. Well, an awesome nexus that is and ice already started saving for it. Soon as it drops I'm buying that bad boy!
So off course if you can wait, and can afford it, then wait for the next nexus. Or just get yourself a nexus 7 to hold you over. Either way, everyone should experience a nexus device of some kind
Just saying. Love the x2 for introducing me to Android and this awesome community, and in the process showed me what the nexus line is. Love Android. Any Android. Android FTMFW all day over any iDevice.
Sorry lol, I'm just trolling my old stomping grounds lol.
I'm not a Note7 owner but looking at these posts, I'm concerned that so many people, especially XDA users do not want to return their phones. There's a reason Samsung recalled the phone and is pushing these limitations on you. It's for your own safety and the people around. You can barely bring it anywhere anymore, and if it actually does explode in your face, or injures an old lady on the bus, what are you going to do?
You can keep fighting if you want. Pretty soon, Samsung is going to block all the Note7's. They're going to force the battery to limit. They're going to blacklist the IMEI's. They've already started doing it. You can't keep fighting Samsung much longer.
I know that there are stubborn people here who think that Note7's are safe. Yes, it hasn't overheated yet. Yeah okay it doesn't get warm. Cool, your phone functions perfectly fine. But I don't think you're going to be thinking the same if it explodes.
I don't care that you can't find an alternative phone. I don't care if you think you're smart enough to get around Samsung's blocking tactics. I don't care if you think that your phone is safe! It's potentially unsafe and could cause death or damage! Please guys, please return your Note7 phones. It's not worth the fight anymore.
If you have things to say, or you want to tell me why I'm wrong, feel free to post below.
These phones do not explode, they catch fire. You cannot demand anybody to give up any of their possesions regardless of how dangerous they can be. Understand that it is possible to responsibly own such a phone. It is possible to keep them in safe environments, negating these claims.
The phone is a unique piece of hardware. Owning it doesn't even mean using it or turning it on. It's value could increase in a few decades. Of course there are a number of reasons for and against owning these phones and it is nobody's place to dictate to anyone what they should do with the hardware they purchased. Talented people can even completely fix the electrical issue causing the fault, such as electrical engineers. Such a professionally repaired phone would be perfectly valid to use.
Surely these threads have run their course by now. Stances have been chosen and arguments have been made. It's unlikely anything will be swayed or mindsets changed by recycling them yet again.
Yes Father. I'll make sure I run to the store and exchange it just because you posted this thread. Please, shut the hell up already. Whoever has them now is keeping them. Mine is fine, and I don't fly, so I'm not concerned about it.
taz1458 said:
Yes Father. I'll make sure I run to the store and exchange it just because you posted this thread. Please, shut the hell up already. Whoever has them now is keeping them. Mine is fine, and I don't fly, so I'm not concerned about it.
Click to expand...
Click to collapse
That's the spirit! [emoji106]
Sent from my SM-N930W8 using Tapatalk
who da fook are you?
go about your own business and stop wasting time on making worthless posts on XDA.
justinxfan said:
I'm not a Note7 owner but looking at these posts, I'm concerned that so many people, especially XDA users do not want to return their phones. There's a reason Samsung recalled the phone and is pushing these limitations on you. It's for your own safety and the people around. You can barely bring it anywhere anymore, and if it actually does explode in your face, or injures an old lady on the bus, what are you going to do?
You can keep fighting if you want. Pretty soon, Samsung is going to block all the Note7's. They're going to force the battery to limit. They're going to blacklist the IMEI's. They've already started doing it. You can't keep fighting Samsung much longer.
I know that there are stubborn people here who think that Note7's are safe. Yes, it hasn't overheated yet. Yeah okay it doesn't get warm. Cool, your phone functions perfectly fine. But I don't think you're going to be thinking the same if it explodes.
I don't care that you can't find an alternative phone. I don't care if you think you're smart enough to get around Samsung's blocking tactics. I don't care if you think that your phone is safe! It's potentially unsafe and could cause death or damage! Please guys, please return your Note7 phones. It's not worth the fight anymore.
If you have things to say, or you want to tell me why I'm wrong, feel free to post below.
Click to expand...
Click to collapse
I was really curious why someone would come over to post such a long post basically ordering a ton of strangers to do something just because you want them to. Then I saw your profile pic in Tapatalk and realized you're just a young child and it all made sense. Shouldn't you be doing homework or something?
rafeba said:
That's the spirit! [emoji106]
Sent from my SM-N930W8 using Tapatalk
Click to expand...
Click to collapse
But, but… please?
He did ask nicely
Seriously OP? Mind your own business. It's not like we don't know what's going on or are unaware of the risks.
You are the Anti-XDA user, please take your hate any negative attitudes elsewhere.
justinxfan said:
I'm not a Note7 owner...
I don't care that you can't find an alternative phone. I don't care if you think you're smart enough to get around Samsung's blocking tactics. I don't care if you think that your phone is safe! It's potentially unsafe and could cause death or damage! Please guys, please return your Note7 phones. It's not worth the fight anymore.
If you have things to say, or you want to tell me why I'm wrong, feel free to post below.
Click to expand...
Click to collapse
"I don't care" and "Please..." is not making any sense in your case. Some logic it would be welcome. As I can see you have your own fight on XDA. [emoji53]
Sent from my SM-N930W8 using Tapatalk
justinxfan said:
I'm not a Note7 owner ... If you have things to say, or you want to tell me why I'm wrong, feel free to post below.
Click to expand...
Click to collapse
Apart from that your post was certainly meant as satirical poem, please stop posting non-technical, personal opinions - to forens for devices you don't even own. Thank You!
justinxfan said:
I'm not a Note7 owner but looking at these posts, I'm concerned that so many people, especially XDA users do not want to return their phones. There's a reason Samsung recalled the phone and is pushing these limitations on you. It's for your own safety and the people around. You can barely bring it anywhere anymore, and if it actually does explode in your face, or injures an old lady on the bus, what are you going to do?
You can keep fighting if you want. Pretty soon, Samsung is going to block all the Note7's. They're going to force the battery to limit. They're going to blacklist the IMEI's. They've already started doing it. You can't keep fighting Samsung much longer.
I know that there are stubborn people here who think that Note7's are safe. Yes, it hasn't overheated yet. Yeah okay it doesn't get warm. Cool, your phone functions perfectly fine. But I don't think you're going to be thinking the same if it explodes.
I don't care that you can't find an alternative phone. I don't care if you think you're smart enough to get around Samsung's blocking tactics. I don't care if you think that your phone is safe! It's potentially unsafe and could cause death or damage! Please guys, please return your Note7 phones. It's not worth the fight anymore.
If you have things to say, or you want to tell me why I'm wrong, feel free to post below.
Click to expand...
Click to collapse
Thanks I like your points however you are siding with Samsung against us the users. You could have tried to figure out why we are so persistent on keeping n7, knowing all the risks. Samsung takes 1100$ from us like it is drinking water, easy peazy in matters of seconds. Yet to get that refund back it takes a month for them to process and more in some cases. I want to return my phone and probably will but i have to be out of Phone for a month or more. You obviously dont care if I m without phone because obviously you care about Samsung more. But for us living a month without our smartphone is not trivial yes doable but not trivial. Anyway this is just my view nd i may be wrong but i know for sure not everyone has the right answer lol.
What an elegant flame from an apple employee..... GO AWAY.
The iphone forum is over here-----> forum.apple.com
PS iphones suck. The note7 is 100 years ahead in technology and every aspect. which is the real reason why this foreign competition phone is banned in the USA from a couple fires... Explosion is BS wake up sheep.
justinxfan said:
I'm not a Note7 owner but looking at these posts, I'm concerned that so many people, especially XDA users do not want to return their phones. There's a reason Samsung recalled the phone and is pushing these limitations on you. It's for your own safety and the people around. You can barely bring it anywhere anymore, and if it actually does explode in your face, or injures an old lady on the bus, what are you going to do?
You can keep fighting if you want. Pretty soon, Samsung is going to block all the Note7's. They're going to force the battery to limit. They're going to blacklist the IMEI's. They've already started doing it. You can't keep fighting Samsung much longer.
I know that there are stubborn people here who think that Note7's are safe. Yes, it hasn't overheated yet. Yeah okay it doesn't get warm. Cool, your phone functions perfectly fine. But I don't think you're going to be thinking the same if it explodes.
I don't care that you can't find an alternative phone. I don't care if you think you're smart enough to get around Samsung's blocking tactics. I don't care if you think that your phone is safe! It's potentially unsafe and could cause death or damage! Please guys, please return your Note7 phones. It's not worth the fight anymore.
If you have things to say, or you want to tell me why I'm wrong, feel free to post below.
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Id like to apologize on behalf of all Canadians for the troll like comments by the OP.
We are not all that opinionated trust me
And OP if you havent figured it out yet your comments are not welcomed nor warranted.
That and no one here cares what you think or say so dont waste your words.
Sent from my SM-N930W8 using Tapatalk 2
justinxfan said:
I'm not a Note7 owner but looking at these posts, I'm concerned that so many people, especially XDA users do not want to return their phones. There's a reason Samsung recalled the phone and is pushing these limitations on you. It's for your own safety and the people around. You can barely bring it anywhere anymore, and if it actually does explode in your face, or injures an old lady on the bus, what are you going to do?
You can keep fighting if you want. Pretty soon, Samsung is going to block all the Note7's. They're going to force the battery to limit. They're going to blacklist the IMEI's. They've already started doing it. You can't keep fighting Samsung much longer.
I know that there are stubborn people here who think that Note7's are safe. Yes, it hasn't overheated yet. Yeah okay it doesn't get warm. Cool, your phone functions perfectly fine. But I don't think you're going to be thinking the same if it explodes.
I don't care that you can't find an alternative phone. I don't care if you think you're smart enough to get around Samsung's blocking tactics. I don't care if you think that your phone is safe! It's potentially unsafe and could cause death or damage! Please guys, please return your Note7 phones. It's not worth the fight anymore.
If you have things to say, or you want to tell me why I'm wrong, feel free to post below.
Click to expand...
Click to collapse
It's great to see that you care for others. Obviously it isn't going to convince everyone but thank you for taking your time to type this out.
justinxfan said:
I'm not a Note7 owner but looking at these posts, I'm concerned that so many people, especially XDA users do not want to return their phones. There's a reason Samsung recalled the phone and is pushing these limitations on you. It's for your own safety and the people around. You can barely bring it anywhere anymore, and if it actually does explode in your face, or injures an old lady on the bus, what are you going to do?
You can keep fighting if you want. Pretty soon, Samsung is going to block all the Note7's. They're going to force the battery to limit. They're going to blacklist the IMEI's. They've already started doing it. You can't keep fighting Samsung much longer.
I know that there are stubborn people here who think that Note7's are safe. Yes, it hasn't overheated yet. Yeah okay it doesn't get warm. Cool, your phone functions perfectly fine. But I don't think you're going to be thinking the same if it explodes.
I don't care that you can't find an alternative phone. I don't care if you think you're smart enough to get around Samsung's blocking tactics. I don't care if you think that your phone is safe! It's potentially unsafe and could cause death or damage! Please guys, please return your Note7 phones. It's not worth the fight anymore.
If you have things to say, or you want to tell me why I'm wrong, feel free to post below.
Click to expand...
Click to collapse
**** off
I've read a few articles on why we should return the note 7, one article calling people who keep the note 7 idiots as there are just as good phones on the market. Except there isn't. The whole reason I brought a galaxy note in the first place was the S-pen a feature only available to the note series. I had a note 4 prior to the note 7 (note 5 never came to UK) so for me it's a pretty big upgrade and have skipped all other phones prior to the note 7 to wait for a new note phone. Now some people probably just brought the note 7 because it was one of the best devices of 2016, maybe they liked the design or even features like the Iris scanner but probably not really so much for the S-pen. I assume most people on XDA at least have a note 7 mainly because of the S-pen else we would gladly return the note 7 for something else but quite frankly the note 7 has one of the best designs, pretty decent camera tho I think the pixel slightly beats it now with it's HDR+ and most of all it has the S-pen.
So until the note 8 comes out or the S8 edge plus or something with an S-pen I'll gladly keep hold of my note 7 and continue to use it pretty certain that now I've used it with a 3rd party charger etc and hasn't exploded so far it is very unlikely to explode or catch fire in the future especially seeing how quickly the reports were coming out before the note 7 recall.
Before any further flaming ensues, thread closed.