[Q] 3.5 MM Headphone jack issue - Atrix 4G Q&A, Help & Troubleshooting

Hey guys I need some help.
I noticed the last few days that my headphone jack in my phone is not working any more. Basically what happens it that when I'm trying to play music on Winamp, all I get is some crackling noises and a very feint noise of the song playing in the background. When trying to play a podcast in Beyondpod, I just get no audio at all. These things do work when playing out of my speaker, however.
I am on Jokersax CM9 v 0.6.1. I don't have enough posts to post in that forum to see if it was related to that ROM or not, but I don't believe it was.
I'm guessing this is a hardware issues and may not be able to be fixed but I wanted to see if you guys had some ideas first.
Thanks!

what gives you the idea it may be a hardware issue? Have you tried cleaning out the headphone jack with say a can of air?
you can buy a new back cover / chassis housing / speaker / antennae / audio jack for cheap on ebay, and it replaces pretty easy, the actual audio jack cable to the motherboard is a bit more involved of a replacement but it can be done also, there are youtube guides on replacing digitizers and that process gets you all the way to the volume / audio jack / camera cable.

I had this same issue once. There was a very tiny piece of paper/pocket lint shoved into the bottom of the jack. Find the smallest tweezers you can or use a paperclip and some patience to remove it if you find anything.

Have you tried using different earphones?
Try switching to CM7, when I was on CM9 my earphones were glitchy also. They would randomly stop playing, sometimes every minute sometimes every 10 minutes.
If it doesn't work try doing what the guy above me said. Try his first, it seems the easiest haha

Related

Cm7 headphones audio problems

I'm not sure if this has to do with the x2 or just cm7 but I can't seem to figure it out. The audio without headphones is perfectly fine, but with them only the instrumental parts can be heard occasionally you can hear kind of a digital chirp of the vocals.tried figuring it out in dsp and music settings but nothing. Any advice on this is very much appreciated.
Sent from my DX2 w/Cm7 using XDA App
No problems with or without my headphones under CM7. Maybe your headphone port is bad?
Have you tried hooking up a different pair of headphones to see if it might be the headphones or the connector?
Have you tried it under a different ROM to see if you're getting the same problem?
Is this something that you only experience when listening to music with your headphones? Try checking the audio port to see if its got any lint in it. You can clear it out with a paperclip and you might be surprised to see how much has built up. It'd also be a good idea to test your phone with other headphones.
If this is happening with/without headphones, I'm not sure what would cause this. Maybe try a different music player?
It's happening to me, only on CM7
Skelente said:
Is this something that you only experience when listening to music with your headphones? Try checking the audio port to see if its got any lint in it. You can clear it out with a paperclip and you might be surprised to see how much has built up. It'd also be a good idea to test your phone with other headphones.
If this is happening with/without headphones, I'm not sure what would cause this. Maybe try a different music player?
Click to expand...
Click to collapse
This happened to my Inspire 4G with CM7.1. The problem dissappeared upon installing ICS with aospX and kept working fine with IceColdSandwich, but several other problems forced me to return to Gingebrear. Now with CM 7.2 the problem is again.
It is not a total attenuation. It is a DSP setting that seems to be optimized for karaoke, because it selectively suppresses voice frequencies. However, all settings in DSP manager are turned off. Turning on Stage Virtual Room barely improves it. I can hear some voices, but really bad.
I think it's probably your headphones wearing out. I had a similar problem and a new pair of headphones immediately fixed the issue.
you got a case on that phone? I stopped using my otterbox 'cause every time i plugged in headphones, they'd act very stupid (sometimes giving the "no vocals" thing, sometimes cutting in and out)
I've also noticed that some headphone jacks don't do a good job of locating themselves and you can actually push them too far in.
I use a set of samsung headphones that have four contacts on the 3.5mm jack instead of the typical Tip-ring-sleeve three contact design. these are the ONLY headphones I have used that give me zero problems (unless I use the otterbox case along with them)
between the stupid angle on the hole for the 3.5mm jack on the phone, and a plethora of minute differences between jack designs, generally the X2 and headphones are a marriage made in hell...
stereo bluetooth works perfectly however

Audio from headphone jack is distorted.

So I installed Neutrino on my Atrix yesterday (I'm not sure if that's relevant or not, but I figure it's good to know), and everything was working perfectly fine. However, earlier today the audio from my headphone jack started to sound completely distorted.
It's not the earbuds, because they work on other devices I have. And the audio from my speakers and from HDMI works perfectly fine.
Has anyone had this problem, and if so, is there any way I can fix it? Or is my phone screwed?
Did you play with equalizer settings any (DSPmanager or similar)?
I didn't. At least, not at first.
DSP Manager actually started to crash on startup about the same time that the audio from my headphones would be a problem. I thought reinstalling it would fix the problem, but it hasn't. Though, the louder I make it, the more "clearly" I can hear what I'm playing (it still sounds like satan farts, though).
I also tried cleaning the headphone jack, but that only helped a slight bit.
Would it be worth reinstalling Neutrino or is my phone died?
I'd say it's worth a shot. Make a nandroid, do a full wipe, and then flash your ROM. If that doesn't help, then at least you can be fairly sure it's not the software.
So I'm bumping this, with a little bit more information of what I've tried and what my problem is.
I've tried uninstalling and reinstalling DSPManager. Didn't work.
I made a Nandroid backup, did a full wipe, and tried to play music again. Didn't work.
I actually tried to install Beats Audio Drivers to see if they would help. They didn't.
This is what my phone's audio jack currently sounds like, without the high-pitched humming so pardon me if your ears hurt.
http://soundcloud.com/user587656353/i-want-you-back-almost-kinda
I actually tried cleaning the inside of my headphone jack and it seemed to help ever so slightly.
Would this mean my headphone jack is toast or does anyone else have any ideas what the problem could be?
hellothar said:
So I'm bumping this, with a little bit more information of what I've tried and what my problem is.
I've tried uninstalling and reinstalling DSPManager. Didn't work.
I made a Nandroid backup, did a full wipe, and tried to play music again. Didn't work.
I actually tried to install Beats Audio Drivers to see if they would help. They didn't.
This is what my phone's audio jack currently sounds like, without the high-pitched humming so pardon me if your ears hurt.
http://soundcloud.com/user587656353/i-want-you-back-almost-kinda
I actually tried cleaning the inside of my headphone jack and it seemed to help ever so slightly.
Would this mean my headphone jack is toast or does anyone else have any ideas what the problem could be?
Click to expand...
Click to collapse
I'm not sure, but it sounds like what you're hearing is the difference between the 2 channels, rather than the channels themselves. This would happen if the common ground connection is broken somewhere in the audio out. It's an easy theory to test really. All you need is an audio file that plays on either the left or right channel only. If you have sound out of both channels, then there's your problem, if not, then it's something else.
Actually, this sounds like a poor connection that is overcompensated by extreme loudness so that some of the electric current is strong enough to pass through. I've heard what the "no common ground" sounds like many times, I don't think this is it.
The headphone connector is not actually soldered to the PCB but instead sits on it on springy contacts (makes for very easy repairs and replacements at service centers). I'm almost willing to bet there lies your problem.
ravilov said:
Actually, this sounds like a poor connection that is overcompensated by extreme loudness so that some of the electric current is strong enough to pass through. I've heard what the "no common ground" sounds like many times, I don't think this is it.
The headphone connector is not actually soldered to the PCB but instead sits on it on springy contacts (makes for very easy repairs and replacements at service centers). I'm almost willing to bet there lies your problem.
Click to expand...
Click to collapse
Maybe. But if that is the case, wiggling the plug may give some indication of that without disassembling the device, just as would playing a single channel file. In both cases, the jack would likely be the culprit, but given how fragile the device is internally, taking it apart should be done with extreme caution.
lehjr said:
Maybe. But if that is the case, wiggling the plug may give some indication of that without disassembling the device, just as would playing a single channel file.
Click to expand...
Click to collapse
True. I wouldn't recommend digging into disassembling the phone right away, not before exploring other possibilities. Because...
lehjr said:
given how fragile the device is internally, taking it apart should be done with extreme caution.
Click to expand...
Click to collapse
...this.
I tried playing a mono sound file, and sound files that play through only the left speaker and only the right speaker. They all sound like they have the same problem, so we can rule that out.
Though, I will mention that the sound that is heard is on maximum volume, and that's the only time I can hear anything at all. If I go down just two notches, then I start to hear nothing.
hellothar said:
I tried playing a mono sound file, and sound files that play through only the left speaker and only the right speaker. They all sound like they have the same problem, so we can rule that out.
Though, I will mention that the sound that is heard is on maximum volume, and that's the only time I can hear anything at all. If I go down just two notches, then I start to hear nothing.
Click to expand...
Click to collapse
Just a thought, but have you tried another pair of headphones?
Edit: if the headphones are good, then the only other thing I can think of is a bad section in the audio chip. The schematic shows the headphone output is separate from any of the other sound outputs, so it is possible that the chip is bad. Unfortunately, if that is the case, the cheapest solution would be to replace the main board, but it's a delicate procedure.
Edit 2:
Before giving up, this thread might help.
lehjr said:
Just a thought, but have you tried another pair of headphones?
Edit: if the headphones are good, then the only other thing I can think of is a bad section in the audio chip. The schematic shows the headphone output is separate from any of the other sound outputs, so it is possible that the chip is bad. Unfortunately, if that is the case, the cheapest solution would be to replace the main board, but it's a delicate procedure.
Edit 2:
Before giving up, this thread might help.
Click to expand...
Click to collapse
Yeah, I'm sure it's not the headphones. I've got two; a set of headphones and a set of ear buds. Both of them are functional in other devices but do not work in the phone. Also, the audio clip was direct feed with a different chord, so the problem is surely with the phone.
I'm at the point where I'm willing to open up the phone to see if there is a problem with the jack itself. If it is corrosion or another problem with the jack then I can try some repairs. If I do have to replace the main board then I'll probably wait on that and ultimately purchase a new phone.
One thing to note is that the audio quality does not improve if I move the jacks around inside of it. However, I do hear a sort of rubbing sound from the headphones if I am moving it around.
hellothar said:
Yeah, I'm sure it's not the headphones. I've got two; a set of headphones and a set of ear buds. Both of them are functional in other devices but do not work in the phone. Also, the audio clip was direct feed with a different chord, so the problem is surely with the phone.
I'm at the point where I'm willing to open up the phone to see if there is a problem with the jack itself. If it is corrosion or another problem with the jack then I can try some repairs. If I do have to replace the main board then I'll probably wait on that and ultimately purchase a new phone.
One thing to note is that the audio quality does not improve if I move the jacks around inside of it. However, I do hear a sort of rubbing sound from the headphones if I am moving it around.
Click to expand...
Click to collapse
If the jack is the issue then it shouldn't be too bad to replace. I was looking at different websites earlier and they look to be really cheap. The thing I have to stress though is just be careful, and don't take apart the phone unless you can replace the phone itself just in case something should go horribly wrong. I know that should be pretty obvious, and generally people tend to underestimate their own skill level, but I have encountered a few people in my time who have what I consider to be the opposite of the Midas touch, and their attempts at repairing anything end up as more of a hate crime against the very thing they are trying to fix.

[Q] headphone jack not playing any audio

hello,
i dropped my phone into water, have since dried it off and recovered all functions.
however, the headphone jack and inverse camera have stopped working, i don't really care about the camera, but i really need the headphone jack to work.
i did a factory reset on my phone and the jack worked for about a week, then stopped. i assumed it was a hardware issue and ordered a replacement part, which i then installed, but the phone still wont play any audio. once i plug earphones in i can hear music for about half a second, which then cuts off, no matter how much i jiggle the jack or play around with the parts. i can see that the phone recognises that there are earphones in the jack, but no sound whatsoever comes through the earphones, so i'm wondering if this could possibly be a software issue...
anyway, im stumped right now, so any help whatsoever would be greatly appreciated. thanks in advance!
If you suspect that it's a software issue you could add information of what software you're using in the post. What version of android are you running, which audio player are you using etc.

Headphone jack not working

Hi,
Im wondering if someone can help!
I use my headphone jack everyday.
Today the headphone stopped working. Initially I thought it was the headphone so i tried 2 other pairs. Nothing. Cannot hear anything. I play music from the speaker and that works fine. But as soon as i plug in I dont hear anything.
Searching through the other threads, I found lint mentioned. So i blew in the jack and also tried to a pin. It appears to be clean.
Using an app I selected for a wired headset to be the only output. Now, when music is playing and when I putting in/pulling out the headphones in I can hear a crackling noise but nothing else. When turned up fully there is also some static!
Ive reset my phone so I know its probably not a software issue.
Any ideas please?
1. Try to hold the audio jack to one side (that is, press it either left or right) to make it slant on a side. Check if you get any sound.
2. Try seeing if you hear music by inserting the audio jack at various "depth" into the phone. i.e. don't insert it fully.
Hope it helps
thearcher4 said:
1. Try to hold the audio jack to one side (that is, press it either left or right) to make it slant on a side. Check if you get any sound.
2. Try seeing if you hear music by inserting the audio jack at various "depth" into the phone. i.e. don't insert it fully.
Hope it helps
Click to expand...
Click to collapse
tried both..but nothing!
you tried the other solutions from the forum? corrosion problem, etc? That's the best I can help. Otherwise, you might need to change the audio board, it's available on ebay I think for < $10, and apparently not so difficult to replace as well.
Let's check it with a torch. I also had this issue and it was not so easy but I managed to remove a little lint with a needle. After that it worked fine for me.
Hi,
This has now been resolved. It turned out there was another bit of lint I had missed. So using a needle, I took it out and the headphone is now back to its best.
Thank you all for your help!
Glad for you!

[Q] Issue with Audio Jack Working Only On Some Headphones

Hello Dear Xda,
I am having a very strange issue with the Audio Jack. When I got my phone I used samsung headphones and they seemed to have worked perfectly. Now when I tried using other headphones - i.e. the ones that work perfectly with my other devices, it simply wont register. I put the jack in, but nothing happens. the music keeps playing. I thought its only that headphone so I tried others, such as my Car's cassette adapter still the same issue arises.
Now I tried my mothers phone which is a Galaxy SL and it works perfectly with all the headphones that wont work for me. then I decided to squeez teh headphone a bit harder and turn it around in different directions and it started to work a bit, with terrible quality, but it worked. and if i hold it into a certain awkward position you could hear the sound almost flawlessly.
I have came to the conclusion that my jack might have a problem. But I am not aware how to fix the problem. Cause it works perfectly with some headphones, but it wont with others. Does this requires full change of the jack, or can it be fixed by readjusting it somehow?
inb4: I have restarted the phone several times, changed to factory setting and even changed rom to no avail, so this clearly is no software issue.
Thanks in advance
Replace jack. Should be YouTube videos around/Google search might reveal how to do it, but in all honesty, if you're not competent with microelectronics (like me), take it to someone who knows what they're doing (local mobile repair shop). Shouldn't be expensive to fix as the jack is a cheap part, main component of the fix will be labour.

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