I have recently been having issues charging my phone, I have to wiggle it in order for the phone to charge and its very annoying. I fear the problem will get so bad in the future that the phone won't charge at all. Also when I connect it to my PC I have to carefully maneuver the cable in a certain way so my PC can detect it show the SD and ExtSD in MY PC.
Should I take it back and get it replaced or have others here had the same issue here and what would you recommend?
I currently have a unlocked bootloader (Hboot is JB) and and S-off.
If I do want to take it back. Can I? and where do I even begin to start getting everything back to stock?
Please help I am willing to donate to anyone that can help me with step by step directions to getting this completed.
nes4r2 said:
I have recently been having issues charging my phone, I have to wiggle it in order for the phone to charge and its very annoying. I fear the problem will get so bad in the future the phone won't charge at all. Also when I connect it to my PC I have to carefully maneuver the cable in a certain way so my PC can detect it SD and ExtSD.
Should I take it back and get it replace or have other here had the same issue and every has been going fine?
I currently have a unlocked bootloader (Hboot is JB) and and S-off.
If I do want to take it back. Can I? and where do I even begin to start getting everything back to stock?
Please help I am willing to donate to anyone that can help me with step by step directions to getting this completed.
Click to expand...
Click to collapse
take a look at this thread it has some good info on that
http://forum.xda-developers.com/showthread.php?t=1612937
Yikes so S-off -->S-On and then back to S-off and that will lock the bootloader again then S-On again
You guys think Verizon will replace it for that reason or it's not even worth to go back to stock everything?
Return it
Try to contact VZN tech support and tell your story.
They're the best bet to secure a replacement Rezound.
If they say Yes, and are sending you a new one, then
do that recipe above and return to 100% stock, Locked.
That way, your time is paid back by insuring no surprise charge
after the return for unlocking or s-0ffing old one.
michaelbsheldon said:
Try to contact VZN tech support and tell your story.
They're the best bet to secure a replacement Rezound.
If they say Yes, and are sending you a new one, then
do that recipe above and return to 100% stock, Locked.
That way, your time is paid back by insuring no surprise charge
after the return for unlocking or s-0ffing old one.
Click to expand...
Click to collapse
Thanks wish me luck.
I just had to do the same today for myself. It took me less than an hour to install a fresh RUU, S-On and then S-Off again to get my boot loader back to Locked. Remember they will not say anything for the unit being S-Off but they can refuse warranty replacement for the phone being Unlocked.
Is it the cable that is bad, or the usb connection? If the usb connection is bad then I would definitely contact verizon about a replacement, just tell them your phone won't charge or connect to the pc and you've tried multiple cables.
I send my phones back all the time for loose USB connections like yours.
I'm in my 3 rezound and wife is on 2nd. I have sent them all in unlocked, soff , rooted, running a Rom.
If you TELL the rep on the phone that you did all that they MIGHT not send u a replacement. But why tell them, just talk about the charging problem , tell them u have used multiple cables and chargers, tell them your friend has a rezound and you used his cable and charger that work fine on his phone but won't work with yours.
You will have a replacement tomorrow
All this business about putting everything back to stock is nonsense.
Vzw released a statement saying that they only look for 3 things when accepting a returned unit.
1. Is the shipping package damaged?
2. Does the phone have physical damage. (broken screen, cracked case ..etc. )
3. Does the phone power on?
That's it.. that's all.. nothing else. It is up to the person on the phone to verifiy everything else. If they authorize a replacement, and your phone passes the 3 physical inspections a above, your fine.
Nobody at the warehouse is powering on your phone and looking for root and other garbage.. that's just silly, and Vzw has said as much.
Good luck.
Sent from my ADR6425LVW using XDA
nrfitchett4 said:
Is it the cable that is bad, or the usb connection? If the usb connection is bad then I would definitely contact verizon about a replacement, just tell them your phone won't charge or connect to the pc and you've tried multiple cables.
Click to expand...
Click to collapse
It's the little port on the side of the phone that either lost proper contact with some of the leads inside the board and that's why I have to wiggle it up and down or just a hardware failure not sure how this happen but calling Verizon today and I am going to say it doesn't charge.
Sent from my ADR6425LVW using XDA
Great success, now just need to get it back to stock just to be safe. Thanks everyone.
Sent from my ADR6425LVW using XDA
Bad usb cord
I go through USB cables very fast. I have had 4 cords wear out on me. I get them form monoprice.com and they are inexpensive. The allow for movement at the connection.
However, if you are using the stock USB cable then this may cause damage to your phone as it has a tighter fit and movement at the connection is less likely as is more likely to transfer any movement into the plug mount in the phone. The plug is not the same as a standard usb plug which has a looser fit and always for movement stress to occur at the connection instead of inside your phone.
After verifying that a new cord will not work and getting your replacement, I recommend not using the stock USB cord on a regular basis. I only use it for connecting to my PC for Modding the phone, where I want a 100% secure connection. I use the standard USB cable for sync'ing to my PC and all other non PC related connections.
From monoprice, I bought a 15ft cord to use with my HDMI Converter. Works great.
Related
Search didn't bring up anything for the atrix, I currently have the honeycomb themed build and my USB port is messed up so I need to take my phone in for the warranty. I was just curious how to flash it back to stock so I don't get denied. It's not a software issue, the USB connector got pushed back into the phone somehow so now my charger doesn't reach I just don't want them to deny me my warranty for the hardware, based off the fact I changed the software lol thanks all
Noob4Life said:
Search didn't bring up anything for the atrix, I currently have the honeycomb themed build and my USB port is messed up so I need to take my phone in for the warranty. I was just curious how to flash it back to stock so I don't get denied. It's not a software issue, the USB connector got pushed back into the phone somehow so now my charger doesn't reach I just don't want them to deny me my warranty for the hardware, based off the fact I changed the software lol thanks all
Click to expand...
Click to collapse
First off, wrong section.
Second, if you can't connect to USB then you can't flash back to stock. I flashed a gingerbread SBF before I sent mine in and everything was fine.
Third, checkout ifixit.com for the Atrix teardown. You might be able to push the USB connector back into place yourself.
So should i flash pudding or is it safe to flash just the stock GB sbf?
Sent from my CM860
Please read my signature.
If you have a spare usb cable just break the plastic shell off the end you have to plug into the phone and you will be left with the metal end and some wiring. Be gentle as the solder isn't that strong and pulls apart easily; but use like a small pair of needle nose to push that end into the pushed in usb port. ( make sure your usb cable isn't given power while inserting just to avoid a short)
If you didn't damage the actual ports connection to the phone, the pushed in port should be overcome by this simple mod to the usb cable. I have done it before on other devices.
Sent from my MB860 using xda premium
Nice! Sent the phone in
In glad they sent me a refurb before hand.
Sent from my CM860
iRobby said:
Nice! Sent the phone in
In glad they sent me a refurb before hand.
Sent from my CM860
Click to expand...
Click to collapse
Won't stop them billing you if they deem it not covered by warranty. My ex sent in a phone to AT&T after she received a replacement, and was then promptly sent a bill for a new phone when they inspected it and said it wasn't covered by warranty. If they do that, it's tied to your phone bill, so if you don't pay they cut off your service. Keep your fingers crossed. I doubt you will have any issues though unless it looks like you tried to force the wrong connector in.
Hi everyone,
I had a Thunderbolt that wasn't connecting to my computer via the usb port. I was able to return it due to the 1 year manufacturer's warranty and got a new one. I got my new one and had it about a month now. It connected to my computer no problem when I first got it. I go to plug it into my computer today and now this one's not connecting either!
The only thing I can think of is maybe it's a shorted cable or a bad charger that's causing the the usb port to burn out. It still charges, but no data. I went through all the troubleshooting that I could, since I knew what to do from trying to fix my old one.
But does the phone know to turn off or down the charging if there's too much current or voltage from the charger?
i have similar problems. i am on my 3rd tblot. I just use airdroid or dropbox to transfer files.
Wowzers, so I'm guessing it's pretty easy for the usb port to break? I'm not worried about transferring files, I just want my phone to work as it should. Guess I'll call Verizon again...
Anybody else have this problem?
They're harder to break than the older mini usb, but they can still be broke. If you want to avoid it, look into inductive charging.
I think I'm in the same situation. I have tried 3 different PCs and 3 different cables and neither PC or cable even acknowledge that a connection was made. Still charges, though.
I've had it for about 9 months, do I just need to revert it to stock to get it replaced under warranty?
You're still covered under manufacturer's warranty for one year from date of purchase. You still need to call tech support and go through all the troubleshooting methods that they have though. Once you've tried everything and they conclude that the usb port is indeed broken, then you can make a claim. I'm still not sure if you have to revert back to stock to make a warranty claim, but I did so just to be certain. I would still re-root before you call tech support though.
Since it's a pain to revert back to stock without being able to connect to your computer, I bought an app called "HTC Thunderbolt Restore" from the market that re-rooted it and installed the stock rom for me with no hassles.
Guys, I'm convinced the usb connector on my 9 month old TP is defective and gets worse each time I use it. I had bought a touchstone charger to ease the connector wear but still, I was eventually having problems with USB data connectivity using store bought cables. I even sent my TP in to fix the connector and when I got it back, still no USB connectivity. Just a completely wiped TP. So HP sent me one of their "genuine" silver dot cables and low and behold it worked fine. (My original cable was lost)
Now, months later, I'm having problems with the USB data connection again. I either get the "Not enough current message" in WebOS or no MTP USB symbol in CM9. Sometimes the PC will chime positively but with an error message (can't detect device). I received another genuine HP cable and it behaves the same as the other one. Inserting them normally, they appear to be in tight, the PC will chime but Windows will say that there's a problem, can't detect device. The only way to get it to work is to insert the microusb side at a 45 degree angle tilted downward and hold it in for 5 seconds, then (ever so slowly) release the pressure to the connector. 50% of the time I'll get a Windows message that says the USB is degraded and run slower than normal (which I think means it thinks its in USB1.1 slow xfer mode) and 50% it works fine at USB 2.0 (until I pull the cable out of the connector). I also have 2 store bought cables that won't ever successfully connect to USB with the TP but work fine with my Samsung cell in both charging and xferring music over to the phone.
So what I'm getting at here is that no standard microusb cable is the same and that there must be something special about the HP genuine one. Do these cables have a resistor on pin 4 ID tied to GND pin 5? Even so, I think what is wearing the most is pins 1 & 2 and maybe 3 (VCC and the data pins) which is why it may only work by concentrating on seating those pins first. Does it make sense that the 'can't detect device' message comes up with just the data lines and ground connected but no VCC? For that matter, why would the battery symbol in CM9 always show the lightning bolt assuming pin 1 VCC is not connected?
I'd appreciate any responses from other members here since I believe without USB the TP could be bricked in case some boot code gets corrupt and you are forced into WebOS recovery mode. This has never happened to me yet and I've installed a lot of nightlies but it COULD happen, no guarantees. What is inevitable is my connector will eventually wear out and my TP will only live until the bootloader DOES get corrupt, hopefully later than sooner. This could be the case with all TP's. Just imagine if in a couple of years everyone's TP's USB port goes bad. Sounds like the devs should figure out a way to fix a bricked TP wirelessly, if that's at all possible.
Thanks,
synchron
One of my Touchpad's had the same problem in Webos it said using wrong charger may not charge or something similar and with Android ie nightly the charging signal came up but it did not charge.
I spoke to HP and pointed out that I have 2 Tablets and that swapping leads or chargers made no difference all combinations worked on one but not the other.
They agreed to fix it and replaced the part. It is now working fine. And as with yours my computer failed to recognize the tablet properly.19 times out of 20 on the one time it did I was able to back up and remove Android before HP picked it up.
I would send it back under warranty or if that has expired state that it was preexisting. Otherwise as you said it is going to become pretty much unusable.
Don't let them fob you off.
Good luck
spaceosc said:
if u bought it during the fire sale u have about a week till (8/20) the one year warranty expires.
http://kb.hpwebos.com/wps/portal/kb/na/touchpad/touchpad/wifi/supportservices/page_en.html
go to palm support and CHAT with them. do not call cuz that cost money.
once u get an RMA they will send a box and take care of Shipping.
then go here to wipe and remove android
http://forum.xda-developers.com/showthread.php?t=1426244
once wiped send it in and your speaker will be fixed, it will take about a week.
Click to expand...
Click to collapse
from another thread
sstar said:
One of my Touchpad's had the same problem in Webos it said using wrong charger may not charge or something similar and with Android ie nightly the charging signal came up but it did not charge.
I spoke to HP and pointed out that I have 2 Tablets and that swapping leads or chargers made no difference all combinations worked on one but not the other.
They agreed to fix it and replaced the part. It is now working fine. And as with yours my computer failed to recognize the tablet properly.19 times out of 20 on the one time it did I was able to back up and remove Android before HP picked it up.
I would send it back under warranty or if that has expired state that it was preexisting. Otherwise as you said it is going to become pretty much unusable.
Don't let them fob you off.
Good luck
Click to expand...
Click to collapse
spaceosc said:
from another thread
Click to expand...
Click to collapse
Thanx for your prompt responses. I bought my TP at the 2nd fire sale through BB in early Nov so I still got a few more months but I would rather wait a bit more since they did nothing the 1st time around. I think the connector is on some daughter board along with the vibrate device which is soldered to the main board. Doesn't sound like a big deal to repair it. Still, what makes the HP cable different then the others? Are there known cables I can get online that might be made better to always work and make better contact than the HP ones?
Synchron
synchron50 said:
Thanx for your prompt responses. I bought my TP at the 2nd fire sale through BB in early Nov so I still got a few more months but I would rather wait a bit more since they did nothing the 1st time around. I think the connector is on some daughter board along with the vibrate device which is soldered to the main board. Doesn't sound like a big deal to repair it. Still, what makes the HP cable different then the others? Are there known cables I can get online that might be made better to always work and make better contact than the HP ones?
Synchron
Click to expand...
Click to collapse
dont wait, ive sent my TP in 3 times, 1st time for charging port, 2nd for a crack around the speaker, 3rd for a busted speaker.
spaceosc said:
dont wait, ive sent my TP in 3 times, 1st time for charging port, 2nd for a crack around the speaker, 3rd for a busted speaker.
Click to expand...
Click to collapse
Thanks for your advice. Did they fix everything that was intended? Was turn around time no longer than 2 weeks for each repair? When was your last repair (busted speaker) done? Is your serial number the same or did you ever get a replacement (meaning a refurbished one) back?
Thanks
synchron50 said:
Thanks for your advice. Did they fix everything that was intended? Was turn around time no longer than 2 weeks for each repair? When was your last repair (busted speaker) done? Is your serial number the same or did you ever get a replacement (meaning a refurbished one) back?
Thanks
Click to expand...
Click to collapse
i keep track of the serials and they always came back the same. i have more than one pad and i asked for one to be replaced completely. we will see if that happens. but they fix only what u ask for and nothing else.
it can take longer depending on Weekends. takes 2 days to get your box, then 2 days to get it to HP, then 3- 4 days to get your fixed unit. its all done thru UPS, cant send it out on the weekends or receive it
spaceosc said:
i keep track of the serials and they always came back the same. i have more than one pad and i asked for one to be replaced completely. we will see if that happens. but they fix only what u ask for and nothing else.
it can take longer depending on Weekends. takes 2 days to get your box, then 2 days to get it to HP, then 3- 4 days to get your fixed unit. its all done thru UPS, cant send it out on the weekends or receive it
Click to expand...
Click to collapse
Thanks, you are giving me hope to try again while my warranty is still good. Maybe I'll put a big note on the screen PLEASE REPLACE USB CONNECTOR - wouldn't hurt.
Synchron50
I know this is really old, but im finding my self with similar issues and no warrenty
synchron50 said:
Guys, I'm convinced the usb connector on my 9 month old TP is defective and gets worse each time I use it. I had bought a touchstone charger to ease the connector wear but still, I was eventually having problems with USB data connectivity using store bought cables. I even sent my TP in to fix the connector and when I got it back, still no USB connectivity. Just a completely wiped TP. So HP sent me one of their "genuine" silver dot cables and low and behold it worked fine. (My original cable was lost)
Now, months later, I'm having problems with the USB data connection again. I either get the "Not enough current message" in WebOS or no MTP USB symbol in CM9. Sometimes the PC will chime positively but with an error message (can't detect device). I received another genuine HP cable and it behaves the same as the other one. Inserting them normally, they appear to be in tight, the PC will chime but Windows will say that there's a problem, can't detect device. The only way to get it to work is to insert the microusb side at a 45 degree angle tilted downward and hold it in for 5 seconds, then (ever so slowly) release the pressure to the connector. 50% of the time I'll get a Windows message that says the USB is degraded and run slower than normal (which I think means it thinks its in USB1.1 slow xfer mode) and 50% it works fine at USB 2.0 (until I pull the cable out of the connector). I also have 2 store bought cables that won't ever successfully connect to USB with the TP but work fine with my Samsung cell in both charging and xferring music over to the phone.
So what I'm getting at here is that no standard microusb cable is the same and that there must be something special about the HP genuine one. Do these cables have a resistor on pin 4 ID tied to GND pin 5? Even so, I think what is wearing the most is pins 1 & 2 and maybe 3 (VCC and the data pins) which is why it may only work by concentrating on seating those pins first. Does it make sense that the 'can't detect device' message comes up with just the data lines and ground connected but no VCC? For that matter, why would the battery symbol in CM9 always show the lightning bolt assuming pin 1 VCC is not connected?
I'd appreciate any responses from other members here since I believe without USB the TP could be bricked in case some boot code gets corrupt and you are forced into WebOS recovery mode. This has never happened to me yet and I've installed a lot of nightlies but it COULD happen, no guarantees. What is inevitable is my connector will eventually wear out and my TP will only live until the bootloader DOES get corrupt, hopefully later than sooner. This could be the case with all TP's. Just imagine if in a couple of years everyone's TP's USB port goes bad. Sounds like the devs should figure out a way to fix a bricked TP wirelessly, if that's at all possible.
Thanks,
synchron
Click to expand...
Click to collapse
Hi all. I know this thread is really old, but I'm finding myself dealing with similar issues. And I'm obviously out of warranty. I can't get windows, linux, or Toolbox to pick up the USB. I'm actually in a worse case scenario mention here and am stuck in meboot, TWRP, and WebOS recovery, because I had wiped the rom. It must be an issue with the USB port, I've lost track of my original Hp touchpad OEM cable, and have tried every USB cable I can find. Any help would be appreciated.
A month or two ago I started experiencing problems while connecting my S2 to the PC or laptop using the data cable.
When I connect the cable to my S2 on the PC or laptop it comes up with the balloon messages in the system tray:
USB device not recognised.
Then a short while later it comes up with another balloon message:
This device can perform faster.
Sometimes while transferring data, it will disconnect and the file transfer fails.
Sometimes if the cable is moved slightly it will cause the device to disconnect from the PC.
And, of course, the file transfers are much slower than they should be and much slower than they used to be.
GT-I9100 Rooted.
I9100XXKKI3
Gingerbread 2.3.6 Stock (Frankenstein)
I haven't touched any ROM or flashed anything on this in like over 8 months so it's nothing to do on that front.
I removed micro SD card and tried reconnecting again, still the same problem.
I've tried different computers, still the same problem.
I've used different cables, still the same problems. Tried enabling and disabling USB debugging. Same problem still remains.
The USB cables and computer and laptop work fine with my S3.
All the correct drivers are installed for the S2.
I'm resigned to thinking it's a hardware issue as I've exhausted other options. Is there a simple fix or will this need sending back to Samsung?
I've had the phone over a year now but someone told me the warranty is two years?
All help appreciated guys. Thanks in advance.
Why don't you upgrade to ICS?
przemcio510 said:
Why don't you upgrade to ICS?
Click to expand...
Click to collapse
Probably because his USB port doesn't currently work properly.
@OP, this is often caused by a dirty or faulty USB port. You can try cleaning it, but you may need to replace it.
Try cleaning it out with a dry toothbrush first.
If that doesn't work, take the battery out, and try cleaning the port with a small q-tip with a small amount of isopropyl alcohol; let it dry for a while after that, then replace the battery.
If THAT doesn't work, you'll probably need to replace the part for the USB port.
If your warranty is still good, you could try to go that route, but you'll need to unroot your phone. Otherwise, I've heard it runs about $15 for the part, and you can replace it yourself. If you don't feel up to it, you can have a cell repair shop or Samsung service center do it for you, but it will probably be significantly more expensive than $15.
My opinion based on your description is the USB socket on the phone is wearing out/damaged. The USB socket is on a small circuit board separate from the main logic board. It's easy to replace and the part is cheap on EBay. Search for a disassembly/tear down video and judge whether you can do it yourself.
Sent from my GT-I9100P using Tapatalk 2
Thanks for the very quick responses guy. They were very thorough as well.
I will look into cleaning the port and if it still doesn't work I'll consider having it repaired. My soldering skills were excellent but I haven't done it for a few years, so may leave it in someone else's hands.
I haven't upgraded to ICS as I was very happy with my phone at the time. Also, a couple of friends who had upgraded to ICS on their S2 regretted it due to numerous problems, which put me off upgrading.
You can still use mobile odin and theres no soldering needed with the usb,it comes as a board with a ribbon cable.
Sent from my GT-I9100 using xda premium
theunderling said:
You can still use mobile odin and theres no soldering needed with the usb,it comes as a board with a ribbon cable.
Sent from my GT-I9100 using xda premium
Click to expand...
Click to collapse
I've had a look on the Samsung website here:
w ww.samsung.com/uk/support/warranty/warrantyInformation.do?page=POLICY.WARRANTY
It seems as though the warranty period on my phone is 24 months so I might just get it done via Samsung.
I'll contact them in the morning and see where I stand. If not, then the replacement USB board connected by a simple ribbon cable sounds like a doddle. I've seen a grade A condition part on ebay for about £8 delivered.
Thank you once again.
Communist99 said:
A month or two ago I started experiencing problems while connecting my S2 to the PC or laptop using the data cable.
When I connect the cable to my S2 on the PC or laptop it comes up with the balloon messages in the system tray:
USB device not recognised.
Then a short while later it comes up with another balloon message:
This device can perform faster.
Sometimes while transferring data, it will disconnect and the file transfer fails.
Sometimes if the cable is moved slightly it will cause the device to disconnect from the PC.
And, of course, the file transfers are much slower than they should be and much slower than they used to be.
GT-I9100 Rooted.
I9100XXKKI3
Gingerbread 2.3.6 Stock (Frankenstein)
I haven't touched any ROM or flashed anything on this in like over 8 months so it's nothing to do on that front.
I removed micro SD card and tried reconnecting again, still the same problem.
I've tried different computers, still the same problem.
I've used different cables, still the same problems. Tried enabling and disabling USB debugging. Same problem still remains.
The USB cables and computer and laptop work fine with my S3.
All the correct drivers are installed for the S2.
I'm resigned to thinking it's a hardware issue as I've exhausted other options. Is there a simple fix or will this need sending back to Samsung?
I've had the phone over a year now but someone told me the warranty is two years?
All help appreciated guys. Thanks in advance.
Click to expand...
Click to collapse
This is a Cable problem. The USB port of your device is wider now, that's why the cable doesn't fit well. Buy a micorUsb cable for blackberry, it's always very full and thick, then use it to connect your phone. The issue should be resolved.
I once had the same problem with my Nokia N8 and using a Samsung cable (which looks fuller and thicker) solved it.
Yeah warranty should be 2 years BUT youll have to unroot it first if your sending it to them.
They may also wipe your phone and stick on 4.0.4.
If you get the board yourself,check the number is going to be the same i.e the spare one I have here is GT-I9100 rev2.2.
Also other people have got a replacement board and the mic doesnt work(think the boards are sold as refurbished).
So its up to you which option you go for.
Sent from my GT-I9100 using xda premium
Somehow the micro usb port on the phone (the charger) has been mashed up inside, i think it may have been due to someone trying to fit the wrong charger into it.
a shop said it'd have to get sent away,
i was wondering if their is a place to send it to get fixed or it it fixable ?
atm im having to charge another battery with a docking station and swap battery's because it wont charge,
it did work a little earlier on today, charging. but i can see the insides are pretty well destroyed.
it looks like the piece can be removed and a new one soldered on,
any ideas ?
thanks.
Honestly, if somone on here knows how to fix hardware issues I am sure they can lend you a hand but otherwise you will have to go to a repair shop and have it serviced. Just make sure that everything is complete stock and bootloader is in locked state just to be safe. If you don't want to send it back through the mail you can always take to a sprint authorized repair shop.
If you want to attempt it yourself here you go
http://www.youtube.com/watch?v=jxiv3x88eRg
http://www.youtube.com/watch?v=fdxrPWrVgR8
http://www.youtube.com/watch?v=I-HlZQKQzoQ
http://www.ebay.co.uk/itm/New-HTC-E...K_Replacement_Parts_Tools&hash=item20ca337adf
Thanks guys, ive been looking online and some places seem to say they can fix it,
that video is just jokes, he faffs around with the thing im sure he ha no idea what hes doing.
ive found usb ports for other htc models just not the evo 3d.
ive realised it is quite a common problem
its charging via my docking station... just. obviously the internals of the micro usb are mashed up, and i know the replacement needs to be soldered on,
ive looked on some websites but cannot find anywhere to fix it.
its ok atm as its charging via dock, and i have a spare battery, also i can just take out my sd card to add stuff but it i rather annoying abd id like it fixed asap.
You could always use WiFi file explorer,of course WiFi is required but you can read and write the sdcard from your ip address,
Signature (Don't ask me for help, couldn't careless if your phone explodes)
strange thing is its connecting via my dock.. and charging, eventho the insides of the micro usb are mashed up..
it wont work with any other cable just in the dock...
im guessing the dock pin is slightly larger thus allowing a connection ?