Called HTC then a few moments later, im getting a new battery cover =)
Do u have to send yours to them once u receive it
Sent from my HTC_Amaze_4G using XDA
fuego77 said:
Do u have to send yours to them once u receive it
Sent from my HTC_Amaze_4G using XDA
Click to expand...
Click to collapse
I don't think so
Sent from my HTC_Amaze_4G using Tapatalk 2
fuego77 said:
Do u have to send yours to them once u receive it
Sent from my HTC_Amaze_4G using XDA
Click to expand...
Click to collapse
I never had to, they just tell you to recycle it basically.
Sent from my HTC_Amaze_4G using xda premium
So u mean...I can have the white one, and the black one ??? :X
Sent from my HTC_Amaze_4G using XDA
xxquicksh0txx said:
I never had to, they just tell you to recycle it basically.
Sent from my HTC_Amaze_4G using xda premium
Click to expand...
Click to collapse
yes thats correct.
yes
Already got mine. Lol. I'm not gonna lie, we abused this back in the Sensation.
P.S
You get 1 replacement per accessory.
Sent from my HTC_Amaze_4G
Did this today as well after I noticed mine had a stain or something on the beautiful white...
Can you just request any cover or do you need to tell them there's something wrong with it? Mine's a little dinged especially around the camera.
I called on Monday and got my battery cover on Thursday. She was very helpful and even gave me the white one knowing I already had the black one. She said, "sure, add a little color right!" Their service is quite good. I'll hold off on the charger cable and battery for a few months.
Hmm going to try and call today, I have white back cover but I want black also, do I call T-Mobile or HTC
Sent from my HTC_Amaze_4G using XDA
do they ask for the battery cover part number? reason i ask is because i have my phone in a trident case and its a [email protected] to put back on, so if i dont have to take off my case, im not going to
mrmako777 said:
do they ask for the battery cover part number? reason i ask is because i have my phone in a trident case and its a [email protected] to put back on, so if i dont have to take off my case, im not going to
Click to expand...
Click to collapse
They just need your imei number which you can get under settings > about phone.
sweet thanks for letting us know! i just called in to replace my back cover cause the volume rockers were getting damaged. should have a new one in the mail within next few days. the customer service was great as well, very surprised lol
yes waiting for mine
I got shipped the white one when I confirmed my phone came with the black one. They reshipped a black cover and I can still keep the first white one they sent. Now I have 3 all together. Yay
Sent from my HTC_Amaze_4G using XDA
ok i got my amaze on ebay how can i go about getting a back cover ? my power button has recently broke i still can use it when pushed extra hard but like to have a new one FREE thanks in advance
Jay_Rulen said:
ok i got my amaze on ebay how can i go about getting a back cover ? my power button has recently broke i still can use it when pushed extra hard but like to have a new one FREE thanks in advance
Click to expand...
Click to collapse
I'm sure it still has warranty on it. May not be from your carrier but HTC covers it. So go ahead and call htc. Tell them your power button is not working properly or the case is making a creaking noise
Sent from my HTC_Amaze_4G
I got the one I ordered couple days ago, funny that she checked my serial, it checked out as white, I asked her to send me the black, she said she couldn't, she checked if she could twice, said she still can't, talked to her a bit more, guess I said something right because she confirmed with me that she'd be sending the white, opened up my mail, I got the black instead.
Related
So I woke up today to find that my camera lens had cracked yesterday while pocket carrying my phone...thanks HTC for crappy quality. Can not find a lens replacement for thunderbolt I can find some for EVO 4G anybody know if these are the same size or close enough. Had to use old vogue lens grinded down to cover camera it works but it sucks .
Sent from my ADR6400L using XDA App
Anybody know of an alternative to replace the glass cover on my camera. My fix works but the quality of my pictures is not great.
Sent from my ADR6400L using XDA App
I'd suggest just getting your Tbolt replaced from Verizon as this was not your fault.
I tried they told me I would have to file s claim.
Sent from my ADR6400L using XDA App
I've dropped mine a couple times, tossed it onto my desk, all sorts of fun caseless things...and yours just breaks while sitting in a cloth pocket?
Are you sure you're telling the whole story...?
Lol I had it in my pocket most of the day I'm not shure how it cracked. But I'm not worried about how, I want to fix it, any suggestions to how or where to get a lens .
Sent from my ADR6400L using XDA App
i think your picture says enough.
sorry i wish i could help with a solution there but its a hardware problem
Geez stereotyped by my picture now .... What has xda come to.
Sent from my ADR6400L using XDA App
ive never seen just a replacement lens. if verizon refuses to replace it, then try contacting HTC and see if they have a way of providing that part.
a cracked lens isnt a defect so any damage to it will be deemed 'your fault.' so verizon probably wont give you a new one :\ and if you dont have insurance then thats bad news. sorry dude
another option could be to take it to one of those ripoff-artist kiosks at the mall that replace cracked phone screens. their suppliers might have access to your part.
Thanks gohamstergo I have a call into a friend who works at a Verizon service center ( 300 miles away) to see if he can get me one from a damaged phone and also an xda member is checking his parts bin to see if something he has will work. Your pic proves don't judge a book by its cover.
Sent from my ADR6400L using XDA App
Call em and tell them that your charge ports broken and it won't charge. They will replace. Usually with no questions lol. Always works for me
THUNDERBOLT
Now that would be dishonest...but I think my friend at Verizon will be able to come thru with a lens he had two cracked screen tb at his service. Center today
Sent from my ADR6400L using XDA App
elliott35 said:
Call em and tell them that your charge ports broken and it won't charge. They will replace. Usually with no questions lol. Always works for me
THUNDERBOLT
Click to expand...
Click to collapse
That will get you a $350 charge on your bill. New policy. And personally, I totally agree with it. If you send in a physically damaged phone the techs at the warehouse will take pictures as proof and send you a receipt for your new 'equipment charge'
Sent from my ThunderBolt using XDA Premium App
That's what I figured..any who he was able to pull the lens from a phone they got that couldn't be repaired so no worries.
Sent from my ADR6400L using XDA App
mcmillanje said:
That will get you a $350 charge on your bill. New policy. And personally, I totally agree with it. If you send in a physically damaged phone the techs at the warehouse will take pictures as proof and send you a receipt for your new 'equipment charge'
Sent from my ThunderBolt using XDA Premium App
Click to expand...
Click to collapse
I guess verizon likes me then because I don't get charged... I have been a customer for 23 years and I have 5 lines an they have told me that I do get special treatment soo iduno
THUNDERBOLT
Lol I want special treatment too....
Sent from my ADR6400L using XDA App
Aghhh!!! Is anyone else having a hard time putting their back cover on perfectly? I've pressed down so hard on the area (mhl and above) and still won't budge! Any tips?
Sent from my PG86100 using XDA App
I have the opposite problem, I have a hard time getting the back cover off with fear of breaking it.
spencer88 said:
I have the opposite problem, I have a hard time getting the back cover off with fear of breaking it.
Click to expand...
Click to collapse
ditto!
Sent from my PC36100 using XDA Premium App
i have hard time taking it off. but I see the Sprint rep do it so easily.
Sent from my PG86100 using Tapatalk
TweetyBear said:
i have hard time taking it off. but I see the Sprint rep do it so easily.
Sent from my PG86100 using Tapatalk
Click to expand...
Click to collapse
Yea I thought for sure I would either snap it in half, or break the dog ears on it
Sent from my 3rd Dimension of Evolution
spencer88 said:
I have the opposite problem, I have a hard time getting the back cover off with fear of breaking it.
Click to expand...
Click to collapse
Me too.
Sent From My HTC Evo 3D Using Tapatalk On The Now Network From Sprint!
mattfmartin said:
Yea I thought for sure I would either snap it in half, or break the dog ears on it
Sent from my 3rd Dimension of Evolution
Click to expand...
Click to collapse
Same here. why couldnt they have the ones that slide off like the phones before. so much easier to take off.
Sent from my PG86100 using Tapatalk
I asked this same question few days ago also and the best tip I got was to start on the opposite side of the camera and peel it off..I now have replacement batteries to change every day and found out if you do it the way then just peel it open like a book ...you don't have to do it hard...it gets used to openning and comes right off. I really don't mind if the back falls off becuase I always have a case on it...hard it silicone and it hoods it in place. I still do this very carefully. I realize tho many will not like this...but I gotta work with what I have...don't like it....but till replacement backs come on the market...it will do.
Its like the area above the mhl has a gap no matter how hard I press it won't go down.
Sent from my PG86100 using XDA
*edit
Never mind. HTC being the kick-ass company they are is sending me a new back cover free of charge!
Mine also has a small gap just beside the headphone jack. It just doesn't line up very well right there.
spencer88 said:
I have the opposite problem, I have a hard time getting the back cover off with fear of breaking it.
Click to expand...
Click to collapse
+1, i thought it was going to snap in half!
life64x said:
I asked this same question few days ago also and the best tip I got was to start on the opposite side of the camera and peel it off..
Click to expand...
Click to collapse
This method works great, thanks!
Does anyone else have this issue? The middle clip on the power side wont clip down properly. I had to trim a tiny bit off the clip hole in the phone to get it to stay down. Even then its still bulges a bit.
Sent from my SGH-I717R using XDA
madman604 said:
Does anyone else have this issue? The middle clip on the power side wont clip down properly. I had to trim a tiny bit off the clip hole in the phone to get it to stay down. Even then its still bulges a bit.
Sent from my SGH-I717R using XDA
Click to expand...
Click to collapse
Same problem here,went to Att they say I need to contact Samsung,it feels real uncomfortable with the back cover wiggling
I also have the same problem. I thought I broke the battery door.
Should have got the black one
Sent from my SAMSUNG-SGH-I717
Same problem here. Not to bad since I don't change batteries often.
Sent from my SAMSUNG-SGH-I717 using xda premium
I have the white one and i dont have that problem
Mine creaks/squeaks but it stays on
Sent from my SAMSUNG-SGH-I717 using XDA
crazzysandman said:
Should have got the black one
Sent from my SAMSUNG-SGH-I717
Click to expand...
Click to collapse
The black what? How about carbon blue? ;-)
My white not sits just fine
Sent from my SAMSUNG-SGH-I717 using XDA
A bit whopping at the middle, non noticeable with case
Petition TIme, new doors for everyone
my white note has no problem. I open and close it daily to replace the battery. It is holding up fine.
Sent from my SAMSUNG-SGH-I717
Mine does it too, and Samsung will not replace it under warranty for whatever reason. They want me to pay to replace it, but don't know if the replacement part has the nfc. AT&T offered to replace the phone under warranty as I am well past my 30 days. It just pops off on its own, real annoying.
Sent from my SAMSUNG-SGH-I717 using XDA
corey_r said:
Mine creaks/squeaks but it stays on
Sent from my SAMSUNG-SGH-I717 using XDA
Click to expand...
Click to collapse
same issue with mine, soo annoying!
Same problem...glad someone made a thread now I know its a known issue...
Doesn't bother me much just makes the phone feel cheap...if I spend 300 bucks on an awesome phone I want the back to clip in lol
Galaxy Note
corey_r said:
Mine creaks/squeaks but it stays on
Sent from my SAMSUNG-SGH-I717 using XDA
Click to expand...
Click to collapse
this.. and is annoying.
Creaky door here too...
Sent from my SAMSUNG-SGH-I717 using XDA
Mine is OK. But I went out and bought the black hard cover. It looks cool and protects the screen while in transit.
XDA Note
The reason it happens is because you've broken either one or several of the clips on the cover itself. Happens on mine too.
talonted said:
The reason it happens is because you've broken either one or several of the clips on the cover itself. Happens on mine too.
Click to expand...
Click to collapse
No. I have had three notes and 2 out of 3 had the problem and the covers were all fine. It just depends on if you get a solid one.
Sent from my SAMSUNG-SGH-I717 using XDA
Anyone notice the camera red ring bend out of place? Can I get a replacement back cover from sprint free?
Sent from my PG86100 using XDA
Push it in. It goes right in.
Smart person huh. It's bent, and crooked and detatching
Sent from my PG86100 using XDA
You should be able to if you have insurance on the phone.
Root-Hack_Mod*Always\
leo72793 said:
Anyone notice the camera red ring bend out of place? Can I get a replacement back cover from sprint free?
Sent from my PG86100 using XDA
Click to expand...
Click to collapse
Call HTC. They will send you one for free. I have actually done this myself. Just tell them that it got bent while you were taking the battery cover off.
Sent from my Anthrax infected 3D!
If I've helped you in any way... hit the "Thanks" button.
I actually went to a sprint authorized dealer, and they don't have them on hand, but a dead touch screen phone was replaced today and they gave me the new back. just came out the box. i said id take the phone too xD
LOCK THREAD
I just got my phone 8 days ago and last night I dropped it without a case on and scratched up the front corners. It's it possible to get it exchanged at AT&T? If so how?
Sent from my HTC One using xda premium
mito8485 said:
I just got my phone 8 days ago and last night I dropped it without a case on and scratched up the front corners. It's it possible to get it exchanged at AT&T? If so how?
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
No
Sent from my HTC One using Tapatalk 4 Beta
Thanks for the feedback.
Sent from my HTC One using xda premium
mito8485 said:
I just got my phone 8 days ago and last night I dropped it without a case on and scratched up the front corners. It's it possible to get it exchanged at AT&T? If so how?
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
how bad is it, you can always claim something else is wrong with it. Where did you buy it from?
It's very small. I was able to kind of hide the clear aluminum showing with a black marker. I also just noticed I have 3 dead pixels so maybe that would be enough if they don't really notice the scrapes. I got it from an official AT&T store.
Sent from my HTC One X using xda app-developers app
Definitely worth a try. Dead pixels are a big deal. I say go for it. Plus, those scuffs don't look too bad.
Sent from the "ONE" phone for me
SKyRocKeting727 said:
Definitely worth a try. Dead pixels are a big deal. I say go for it. Plus, those scuffs don't look too bad.
Sent from the "ONE" phone for me
Click to expand...
Click to collapse
Thanks for the reply. Im going to try and get it exchanged.
Sent from my HTC One using xda premium
Yeah dead pixels is a different story, go for it
Sent from my HTC One using Tapatalk 4 Beta
So you dropped your unprotected phone and expect Att to replace it...wow...
Marcusw882000 said:
So you dropped your unprotected phone and expect Att to replace it...wow...
Click to expand...
Click to collapse
I don't expect them to do diddly squat. They can say no and I would just live with it. But thank you for your input!
Sent from my Nexus 7 using xda premium
Jmarv said:
how bad is it, you can always claim something else is wrong with it. Where did you buy it from?
Click to expand...
Click to collapse
It's sad how many people commit Fraud
Sent from my HTC One using Tapatalk 2
Personally I dropped mine and it got scuffed a little too, so much that it bothered me. I was within 14 when it fell so I took it back and told them that it was to fragile along the edges, got way to hot (130°) which I screenshot and the headphone jack doesn't work well with FM radio and he said no problem and replaced it and that was that. It was fraud on my end, and I paid good money for a phone that I wanted to keep in mint condition. Haven't dropped the second one yet but I have gaps, which isn't too bad. My advise, go for it and it isnt fraud of there is actually a problem with it anyway.
Sent from my HTC One using xda app-developers app
dcemtp1 said:
Personally I dropped mine and it got scuffed a little too, so much that it bothered me. I was within 14 when it fell so I took it back and told them that it was to fragile along the edges, got way to hot (130°) which I screenshot and the headphone jack doesn't work well with FM radio and he said no problem and replaced it and that was that. It was fraud on my end, and I paid good money for a phone that I wanted to keep in mint condition. Haven't dropped the second one yet but I have gaps, which isn't too bad. My advise, go for it and it isnt fraud of there is actually a problem with it anyway.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
I ended up trading it in and getting a silver one. I was completely straight with the rep and showed him the scratches which he thought was no big deal and were barely even noticeable. I had to point out the scratch locations since he couldn't even see them at first. I showed him the dead pixels and also the power button which had this awful click sound which drove me crazy. I just had to pay a restocking fee and was good to go.