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Hi all
I have a problem with my hero not being recognized by my PC. This happened after a weekend trip and i charged the phone with iphone USB adapter as i lost my one and now after returning from my trip i connect my hero to my PC to be greeted with the "USB Device Not Recognized" message.
Also my Amon_Ra recovery i used has been wiped and i cant get into recovery or install any rom at all.
I am thinking this might be the same USB brick that affected some Desire owners but i am not sure.
So please if anyone can help me, please do.
Thanks in advance.
fizzle101 said:
Hi all
I have a problem with my hero not being recognized by my PC. This happened after a weekend trip and i charged the phone with iphone USB adapter as i lost my one and now after returning from my trip i connect my hero to my PC to be greeted with the "USB Device Not Recognized" message.
Also my Amon_Ra recovery i used has been wiped and i cant get into recovery or install any rom at all.
I am thinking this might be the same USB brick that affected some Desire owners but i am not sure.
So please if anyone can help me, please do.
Thanks in advance.
Click to expand...
Click to collapse
this happen to me. What i did was switch my phone off, plug in the usb and switched it back on. then wait for windows to say it not recognised. then go to to device and printers and uninstall the drivers for the phone. Disconnect and reconnect the usb back to the phone and it it will pick it up.
Can you try booting in fastboot and tell me if that is recognized?
it still doesnt recognize it in fastboot
fc_Kuro said:
this happen to me. What i did was switch my phone off, plug in the usb and switched it back on. then wait for windows to say it not recognised. then go to to device and printers and uninstall the drivers for the phone. Disconnect and reconnect the usb back to the phone and it it will pick it up.
Click to expand...
Click to collapse
i have tried that and it doesnt help
fizzle101 said:
i connect my hero to my PC to be greeted with the "USB Device Not Recognized" message
Click to expand...
Click to collapse
Sounds like its just a driver issue. Have you tried plugging it in, when you get that message open DEVICE MANAGER,... Find the yellow "!", right click it, uninstall, unplug phone, reboot PC.
.... Then use BTDAG's [Guide] How to Setup Correct Hero Drivers (for x86 & x64 users)
I hav the same problem. In recover mode it works but then turn on the phone, there is no popup options as before. Tried around with drivers but didnt work either. But found a solution which is very convenient. I dont know if it works on other ROM versions but I'm on 2.1 (Villain10).
- Install extended control widget (dont remember where I got it but you can google, it seems I cannot find it on the market)
- Add this widget to the home screen: Menu/Add to Home/Widget/ Extended Control bar (you can choose the size from 1x1 to 1x4) then select "Mass storage" at the bottom, apply.
Now you have a widget to turn on/off USB storage. When you connect Hero to the PC, just click on this widget then the PC will connect to the SD card, and click one more to turn it off.
ok i will give that a try
crk23 said:
I hav the same problem. In recover mode it works but then turn on the phone, there is no popup options as before. Tried around with drivers but didnt work either. But found a solution which is very convenient. I dont know if it works on other ROM versions but I'm on 2.1 (Villain10).
- Install extended control widget (dont remember where I got it but you can google, it seems I cannot find it on the market)
- Add this widget to the home screen: Menu/Add to Home/Widget/ Extended Control bar (you can choose the size from 1x1 to 1x4) then select "Mass storage" at the bottom, apply.
Now you have a widget to turn on/off USB storage. When you connect Hero to the PC, just click on this widget then the PC will connect to the SD card, and click one more to turn it off.
Click to expand...
Click to collapse
that didnt work. o well i guess i am stock with the rom i have there.
fizzle101 said:
that didnt work. o well i guess i am stock with the rom i have there.
Click to expand...
Click to collapse
i've got this problem once and it was as simple as the cable was damaged...
i changed the cable and since then, everything works try that.
robocik said:
i've got this problem once and it was as simple as the cable was damaged...
i changed the cable and since then, everything works try that.
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Click to collapse
i have tried everything. changed the cable, used different pc but nothing works. i think is a hardware problem, something might be broken inside or something like that
Did you ever got this solved? I have the same problem only i use stock rom 2.1 Hero.. driving me nuts ...
baklap said:
Did you ever got this solved? I have the same problem only i use stock rom 2.1 Hero.. driving me nuts ...
Click to expand...
Click to collapse
No i havent and i gave up trying because i dnt think there is a fix for it. if yours is unrooted and the warranty is still valid you should consider returning it to HTC maybe they might replace it
got the same problem. Any solution so far ??
ddotpatel said:
Sounds like its just a driver issue. Have you tried plugging it in, when you get that message open DEVICE MANAGER,... Find the yellow "!", right click it, uninstall, unplug phone, reboot PC.
.... Then use BTDAG's [Guide] How to Setup Correct Hero Drivers (for x86 & x64 users)
Click to expand...
Click to collapse
Did you try that?..... You need to do the reboot PC/Laptop after uninstalling ALL HTC drivers! Then when you reboot PC, plug phone back in, should say "not recognised" again,... then follow BTDAG's guide. T'is definitely a driver issue!
tried flashing 3 roms, modaco, radug and now kimera... none working.
can connect in fastboot, it shows up in device manager as android 1.0
ive tried 3 different usb cables and 4 differet pcs, still there is no response on my phone !!!
using villian rom 10.0 rite now.
okay it boots up into fastboot and fastboot usb shows up on the screen in red,
BUT when i use the "adb devices" command in adb it doesnt show the device,
it is showing as android 1.0 in devices and printers (windows 7)
You need to use....
fastboot devices
....when your are in fastboot.
What happens when you go into your recovery, select "Toggle MS/USB" with USB connected to PC?
okay
fastboot devices command shows some serial number.
then i tried adb remount, it gave an error....
enabling usb-ms with cable attached gives no response
ok i think it might be USB driver like ddotpatel said but i am not sure.
i reinstalled my whole windows 7 to 32bit now instead of the 64bit version i was using before and today i just connected my hero to my PC and windows 7 did its thing and installed the drivers and finally my hero can mount the SD card in my PC again although i kept getting this can perform faster in USB 2.0 port or something like that i didn’t care as long as i can mount my SD card again.
now went into fastboot and used the fastboot device command and i could see my hero serial no. but when i try to flash the amonra recovery i got the permission error (i cant really remember). i tried flashing using the adb method but still no luck.
so i went to market and downloaded rom manager and used it to flash clockwork recovery and now i could boot to clockwork recovery.
from this recovery i can now flash any rom i want and although there are still a few more problems i am glad now that i can flash custom roms again.
the problem i can see so far but i can deal with is
1. i don’t think fastboot commands work even if the phone is detected.
2. SD card mounts at USB 1.1 speed. (i have tried different ports and cable but still the same thing and this is the ports i use for my N1, Desire and my other android phones with USB 2.0 speed)
PS: adb commands for pushing and removing apps is working.
Hope this can be helpful to those experiencing the same problem.
Instead of re-installing your entire OS just use usbdeview to remove the failing drivers.
Also remove any old HTC Sync installs and install the latest version.
I plug my phone in and it doesn't show any kind of response i have tried other cables and solutions and ever check the Q&A's for anything and can't find any idea's. I run XP 32bit and have evo 4g from sprint. I downloaded and reinstalled drivers. Still nothing.
Anyone have a solutions???
Thanks.
When you have the phone plugged in open device manager and see if there is any unknown devices. Click that device and select update/install drivers then select the folder in which you downloaded the drivers.
Hey everyone, my 3vo connects just as it should to my laptop. No issues, however when I plug it into my desktop it won't do anything but charge.
I've installed the drivers, it says access denied, even when i plug my SD directly into the computer it will shows the drive but when i click it it just says insert disk into drive j.
At this point I don't know what else to try
If you have an empty CD drive..... Take the cover off, stick the "Evo 3d" inside the empty drive and reboot your computer.
Works for me.
Rootyourdroid.net. My nephews blog.
Try this.
Uninstall the driver's you installed then reboot. Then once your pc boots back up let everything get settle/start up. Then power off your phone and boot into recovery. Then plug your phone into your pc and it should start installing the drivers. Then uplug your phone once the drivers are done installing. Then reboot your pc once more and let everything settle/start up. Then power on your phone and plug it into your pc and it should recognize it. If not then try another USB port on your pc or a different USB cable. Hope this helps.
Locked & Loaded
" Shooter on Deck "
Or that ^^^^^
Rootyourdroid.net. My nephews blog.
laie1472 said:
Try this.
Uninstall the driver's you installed then reboot. Then once your pc boots back up let everything get settle/start up. Then power off your phone and boot into recovery. Then plug your phone into your pc and it should start installing the drivers. Then uplug your phone once the drivers are done installing. Then reboot your pc once more and let everything settle/start up. Then power on your phone and plug it into your pc and it should recognize it. If not then try another USB port on your pc or a different USB cable. Hope this helps.
Locked & Loaded
" Shooter on Deck "
Click to expand...
Click to collapse
I'll try this, thanks
Didn't work. I'm not sure what else to try
Seanc13 said:
Didn't work. I'm not sure what else to try
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Click to collapse
Pm sent
Locked & Loaded
" Shooter on Deck "
So I have run into a problem with my HTC Evo 4G LTE. I rooted a while back but I decided that I didn't really like the roms that would actually work, and so I tried doing an RUU to get back to stock. What ended up happening was that my phone is now S-ON but it says Unlocked and Tampered. but the custom recovery is still there so I can actually do updates to my phone. I have tried to re-root so I can try the RUU again but for some reason I can't get my phone to be recognized by fastboot or the adb. I don't know if its because I have incorrect drivers or what the issue is. Whenever I try to open ADB it just runs through a block of text and closes instantly, same for fastboot. I don't know anymore which instructions or methods to follow since I don't know what exactly the problem is. I've tried looking on here for issues like mine but I can't seem to figure it out. I just want to get my phone as close to stock as possible but I am seriously stuck right now and I need serious help. I would really appreciate it.
Open the cmd window from your android-sdk/platform tools folder
bigdaddy619 said:
Open the cmd window from your android-sdk/platform tools folder
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Click to collapse
I've done that but I don't know what exactly it is I'm supposed to do once I do that. Like how do I get back to fully stock? Or should I be trying to re-root to RUU again? Moonshine doesn't recognize my device in fastboot usb, it says something like usb device not recognized because of a malfunction. I'm sorry for being clueless but I'm at a loss at what to do.
DashEndar said:
I've done that but I don't know what exactly it is I'm supposed to do once I do that. Like how do I get back to fully stock? Or should I be trying to re-root to RUU again? Moonshine doesn't recognize my device in fastboot usb, it says something like usb device not recognized because of a malfunction. I'm sorry for being clueless but I'm at a loss at what to do.
Click to expand...
Click to collapse
Uninstall everything HTC from your PC then reboot
Unplug your phone then install the latest drivers from HERE the ones dated 6/6/13
Plug phone in and let the drivers install
They might install while in bootloader and custom recovery also
then give moonshine another try
Should I only install the drivers or install HTC Sync as well?
DashEndar said:
Should I only install the drivers or install HTC Sync as well?
Click to expand...
Click to collapse
Moonshine won't work if HTC Sync is installed
bigdaddy619 said:
Moonshine won't work if HTC Sync is installed
Click to expand...
Click to collapse
Ok, I'm going to give this a try and see how it goes. Thanks for responding.
DashEndar said:
Ok, I'm going to give this a try and see how it goes. Thanks for responding.
Click to expand...
Click to collapse
No worries good luck
DashEndar said:
Ok, I'm going to give this a try and see how it goes. Thanks for responding.
Click to expand...
Click to collapse
So I uninstalled all the drivers and everything HTC and restarted. I then tried to install that driver from your link. It said the driver wasn't supported by my operating system which is Windows 8 64 bit and then finished installing. When I plugged in my phone it didn't seem like anything installed. The EVO is recognized by computer as a media device I guess. I switched the usb mode to mount as disk drive and it seemed to install a driver. Then I ran moonshine again but when it went into the bootloader, again it said the USB device was not recognized.
DashEndar said:
So I uninstalled all the drivers and everything HTC and restarted. I then tried to install that driver from your link. It said the driver wasn't supported by my operating system which is Windows 8 64 bit and then finished installing. When I plugged in my phone it didn't seem like anything installed. The EVO is recognized by computer as a media device I guess. I switched the usb mode to mount as disk drive and it seemed to install a driver. Then I ran moonshine again but when it went into the bootloader, again it said the USB device was not recognized.
Click to expand...
Click to collapse
Hmmm not really sure then I have been away from the Evo for a while
Try this
On your PC go to device manager and find your phone, right click and select properties
Select the driver tab
Select update driver
Select browse my comp
Let me pick
Look for ADB USB device or similar should be one of the first couple choices
Select MyHTC install and you should be good
bigdaddy619 said:
Hmmm not really sure then I have been away from the Evo for a while
Try this
On your PC go to device manager and find your phone, right click and select properties
Select the driver tab
Select update driver
Select browse my comp
Let me pick
Look for ADB USB device or similar should be one of the first couple choices
Select MyHTC install and you should be good
Click to expand...
Click to collapse
Trying what you say and everytime I select MyHTC it says it installs, then just disconnects and reconnects again saying usb device not recognized.
DashEndar said:
Trying what you say and everytime I select MyHTC it says it installs, then just disconnects and reconnects again saying usb device not recognized.
Click to expand...
Click to collapse
Hmmm sorry I'm kinda out of ideas
Anyone else with any idea what is going on here with my phone?
Uninstall everything HTC (again). Download and install HTC Sync Manager. Once install is complete, uninstall only HTC Sync Manager. The latest HTC Drivers will remain installed. Put your device into fastboot mode, and connect to the PC. Drivers should install, and the bootloader should go from saying FASTBOOT to FASTBOOT USB.
Captain_Throwback said:
Uninstall everything HTC (again). Download and install HTC Sync Manager. Once install is complete, uninstall only HTC Sync Manager. The latest HTC Drivers will remain installed. Put your device into fastboot mode, and connect to the PC. Drivers should install, and the bootloader should go from saying FASTBOOT to FASTBOOT USB.
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Click to collapse
I just tried this, plugged it in and it still says the message of USB device not recognized. I'm really not understanding what happened as to why the fastboot is just not recognizing the drivers. I also noticed the word fastboot in red changes to fastboot usb when I move the selection down from bootloader to any of the other options. Is it supposed to do that?
DashEndar said:
I just tried this, plugged it in and it still says the message of USB device not recognized. I'm really not understanding what happened as to why the fastboot is just not recognizing the drivers. I also noticed the word fastboot in red changes to fastboot usb when I move the selection down from bootloader to any of the other options. Is it supposed to do that?
Click to expand...
Click to collapse
I think your issue may be with your computer. Do you have another computer you could try this on? I personally have never used windows 8, but it is always something that could be an issue.
DashEndar said:
I just tried this, plugged it in and it still says the message of USB device not recognized. I'm really not understanding what happened as to why the fastboot is just not recognizing the drivers. I also noticed the word fastboot in red changes to fastboot usb when I move the selection down from bootloader to any of the other options. Is it supposed to do that?
Click to expand...
Click to collapse
Yes, when you're connected to your computer via fastboot it will say "Fastboot USB". Don't worry about the message on your computer-I get them all the time and I can still run commands via ADB & fastboot without any problems.
Sent from my HTC EVO 4G LTE
FinZ28 said:
Yes, when you're connected to your computer via fastboot it will say "Fastboot USB". Don't worry about the message on your computer-I get them all the time and I can still run commands via ADB & fastboot without any problems.
Sent from my HTC EVO 4G LTE
Click to expand...
Click to collapse
But in Moonshine when it loads fastboot it doesn't work, it just times out. It finds the device and restarts it, but after it gets into the bootloader it fails. That is what I'm trying to figure out.
When you connect in fastboot USB mode, what happens when you run the command "fastboot devices" (without quotations)?
Sent from my HTC EVO 4G LTE
Well being that I can't open fastboot like normal because it just flashes and closes, I open a command window inside my platform-tools folder. Then I do the command fastboot shell and it says <waiting for device> and nothing happens. If i open the window and type adb devices it shows my phone's serial number, but fastboot devices or fastboot shell, nothing happens
Using Windows 10 x64 with drivers freshly installed
GT-I9001, Firmware 2.3, Factory reset performed and drivers unistalled/reinstalled
Been searching for hours on this and can't get it to work. Captivate will connect to computer normally and allow file transfers. But when I try to put in download mode, the computer won't recognize it. I get a popup window that says USB device not recognized.
I'm trying to restore back to complete stock because I'm having random shut downs and other misc issues. I was trying to us Odin to do it but it doesn't recognize the phone. So I powered up the phone, started Odin, then plugged the phone in...Odin sees the phone now but of course needs it in Download mode to work...so I get ADB and while the phone is connected, powered up, and recognized by Odin, I put it in download mode using "adb reboot download". The command put the phone into download mode but then Odin lost contact the the bubble appeared again saying it wasn't recognized.
I've completely removed all the samsung drivers, shut down computer, reinstalled all the drivers, shut down the computer, plugged the phone into the computer and watch to see that all drivers were installed correctly and the computer recognizes the phone...
So it all works EXCEPT while in download mode...any ideas?
I've tried different USB cords but don't have another computer to try on...
I would say you should try Samsung kies, let them install drivers. Then use download mode.
PalmCentro said:
I would say you should try Samsung kies, let them install drivers. Then use download mode.
Click to expand...
Click to collapse
i did, but doesn't work.
up...
Chouiyekh said:
up...
Click to expand...
Click to collapse
maybe the drivers aren't working.
Try downloading the driver from here
BatDroid said:
maybe the drivers aren't working.
Try downloading the driver from here
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Click to collapse
the link detected as a virus
Chouiyekh said:
the link detected as a virus
Click to expand...
Click to collapse
what?
its Androidmtk.com
BatDroid said:
what?
its Androidmtk.com
Click to expand...
Click to collapse
The link blocked by malwarebytes
BatDroid said:
what?
its Androidmtk.com
Click to expand...
Click to collapse
i've tried the driver from android mtk but also unhelpful
Chouiyekh said:
Using Windows 10 x64 with drivers freshly installed
GT-I9001, Firmware 2.3, Factory reset performed and drivers unistalled/reinstalled
Been searching for hours on this and can't get it to work. Captivate will connect to computer normally and allow file transfers. But when I try to put in download mode, the computer won't recognize it. I get a popup window that says USB device not recognized.
I'm trying to restore back to complete stock because I'm having random shut downs and other misc issues. I was trying to us Odin to do it but it doesn't recognize the phone. So I powered up the phone, started Odin, then plugged the phone in...Odin sees the phone now but of course needs it in Download mode to work...so I get ADB and while the phone is connected, powered up, and recognized by Odin, I put it in download mode using "adb reboot download". The command put the phone into download mode but then Odin lost contact the the bubble appeared again saying it wasn't recognized.
I've completely removed all the samsung drivers, shut down computer, reinstalled all the drivers, shut down the computer, plugged the phone into the computer and watch to see that all drivers were installed correctly and the computer recognizes the phone...
So it all works EXCEPT while in download mode...any ideas?
I've tried different USB cords but don't have another computer to try on...
Click to expand...
Click to collapse
Had the same problem spent hours trying to fix it, gave up and used windows 7
rpsweb said:
Had the same problem spent hours trying to fix it, gave up and used windows 7
Click to expand...
Click to collapse
do you mean using win7 you didn't get the problem, mean you solve it ?
Chouiyekh said:
do you mean using win7 you didn't get the problem, mean you solve it ?
Click to expand...
Click to collapse
I couldnt get the adb driver to work when in download mode, it was exclamated in device manager. So I used windows 7 instead worked fine, no this isn't the answer you want to hear but wasted hours trying to get it to work on windows 10
rpsweb said:
I couldnt get the adb driver to work when in download mode, it was exclamated in device manager. So I used windows 7 instead worked fine, no this isn't the answer you want to hear but wasted hours trying to get it to work on windows 10
Click to expand...
Click to collapse
thank you man i'll try with win 7, keep in touch
Chouiyekh said:
thank you man i'll try with win 7, keep in touch
Click to expand...
Click to collapse
I just read right clicking on the adb device in device manager when your phone is in download mode and choosing automatically update driver can fix the problem