Related
I tried to explain to O2 that I needed to use my Orange Sim until my orange number was ported accross. They stuck their heals in and state that I have to pay the contract price up front. As i'm on O2 max this is going to cost £900.
I told them they were beinging unreasonable and that I should have been warned that the unit was latched when i sold it.
What can I do?
are not almost all phones sold by telephone companys locked ?
i mean otherwise why should they sell them cheaper ?
you could wait for somebody to make a unlock program for the xda2 like they did for the xda1
I tried to expalin the reason why I needed an unlocking code, but they wernt interested. This is my first time dealing with O2 and currently I am not impressed. They have terrible customer service compared to Orange. I am now considering taking the XDA II back and getting a unlatched unit.
Does anyone have a name of a good supplier?
Ashby
While I agree that O2 customer service is abysmal by comparison with Orange (my provider for 12 years until 2 weeks ago), I don't think O2 are being unreasonable in trying to protect their investment in your XDA2. They've paid roughly half the cost of your shiny new machine, and they need to know they're gonna recoup that, by forcing you to pay your line rental up front.
You can't reasonably claim that they should have specifically made you aware of the lock they've applied to the unit. None of the phone operators in Britain has ever sold phones unlocked for contract-competitive prices, so to claim you're surprised your machine was locked sounds like you're just trying it on, IMHO. :roll:
Maybe you are, maybe you aren't, but put yourself in O2's shoes.
The last O2 phone I brought was a 9110 (BT CELLNET). This was a very expensive phone and unlocked. I thought it was only Orange that networked locked phones. If I had know it was locked I would not have signed up to O2 Max. I am not trying it on, I just wanted to use my Orange sim in the phone until my number was transferred and then I was planning on being on 02 full time.
However this has shown me that o2 have very bad customer service and I am reviewing my options. Should I spend~£2000 a year with a company like O2.
If I can find an unlatched XDA II I might buy that and stick with Orange.
u are so right about o2 being unreasonable ...
hey there,
yes i agree with u - after 3 weeks of trying to get a unlatching code of o2 iv been promised lots but no results so far despite having agreed to pay up my line rental...
by unlatching u o2 dont lose out as u are still under ur contract for 12 months, i wouldn't mind so much if their policy was consistent but its not as they have provided some ppl with codes - iv had a customer service provider go as far as saying that he could promise me they dont have the tech to provide this info.... what bull!!
I was told the same thing. I said that there were loads of people that:
1) were unlatched by paying £15.00 (no need to pay a year in advance)
2) had already got the unlatch codes.
She told me that she didn’t believe me as the technology to release would not be with O2 for another 2 weeks. I said check out the web, its full of people already unlatched and some firms were offering unlatched units.
I told her that O2 seem to have a problem with consistency. If you have rules about unlatching, fine, but make sure the whole of O2 sticks to these rules. It is clear that some departments within 02 are happy to unlatch, some aren’t. I think it all comes down to your service provider.
Ashby
mmm
and it doesn't help as i think iv run up a very high phone bill as their customer service number costs a lot!
now i wish i had waited a bit rather than rushing out to get hold of this latest device, i think o2 realise they hav got a unique product in the uk which has already got a cult following - they kno most of us hav only gone for the contract option as we are loyal xda fans!
trust me when the xda 3 comes out im gonna wait for expansys to get the unlocked units rather than stay with o2...
im very annoyed !!
I'm new to O2 too
I've found them very helpful. I just divert my old T-mobile number to my O2 one. O2 say they would allow the divert costs against my O2 bill, untill the t-mobile number is transferred.
A new number might be good, it would stop all those young women ringing me up all day.
I was in Orange yesterday and they said they will be doing the XDAII in the new year, no date set.
Mr.G
unlock code received!!!
guess what?
i phoned o2 customer services today AGAIN and went to the complaints department & told the lady who answered about the difficulty & inconsistency iv faced from them regarding getting a unlatch code for the xda 2, to which she promtly gave me a speech on
1. how they didnt have the tech
&
2.its their own product so they wont unlock it
i explained to her on how ive been told so many different things regarding this and if she looked at my records it would or should show this, she then said il put u through to some1 u talked to b4 & as i answered the line a lady said oh hello, iv got the unlock code u requested plz write it down - which i did....
she forgot to charge me the line rental upfront & the fee! he he he....
so much for not having the technology!!
i suggest all u ppl who want it to keep calling in and requesting your code the more customer service advisors you talk to the more likely it is that one of them will get back to you.
good luck
customer services without the fee.........
dial 4444 to top up if on payg then put in a voucher code wrong bout 2-4 times it will put you through to CC for free
hi!
Well quite frankly there's been a very long discussion on the 'locking' issue for years. The idea _was_ that they give you a subsidised phone for signing up, and at the end of the contract you have to come back to them. Thus the subsidy is spread over potentially TWO contract periods.
With the price of phones droping through the floor in just one contract period this is no longer the case.
The single contract period you are tied to more than covers the subsidy on the phone. And the counter argument is usually that u may default on the payments.
In reality its all about commisions and figures. Up front payment cost them less in theory and looks better on paper.
Providers such as virgin will give you the unlock code for FREE.
In the states T-Mobile will give you the unlock code for FREE in several states.
I personally wouldnt touch O2 with a barge poll. Their customer service _used_ to be the best. Its now the worst.
Their radio service (reception, handover ESPECIALLY etc) used to be next best to vodaphone, in my opinion it is now the worst!
If you are prepared to cancel your O2 max tariff, then threaten them with it. Dont bother with the complaints department.. call sales and say u got this tariff and you want to cancell it all, you've had enough.. thats what i usually do [for my friends and collegues]! They'll panic and ask why.... you'll probably get your unlock code pretty quick since u have a pretty valid argument!
Toxic
Good luck!
I did get this sorted.
I went back to the shop that I brought it from and got a refund. I then setup a new account on the lowest O2 tariff. I then phoned O2, spoke to a different department who charged me £15.00 to unlatch it. (didnt have to pay one year in advance)
I am now running on Orange and due to the greif O2 gave me, I will not be returing.
My only out standing issue is setting up MMS on Orange. Orange have been very helpfull, but they do not have settings for the XDAII
Ashby
Hi All,
Recently purchased a Samsung Galaxy S2 from Gumtree online. It was only working on o2 network so got at unblocked from a guy at a market stall so that it works on all network sims. It was working fine for about a week but then randomly came up with a message saying "emergency calls only" and I coulnt make or recieve calls or texts even if i changed the sim to o2. The internet was still functioning correctly however.
Called network provider and have been told that there is a bar on it by an insurance company. Tried to get back to the seller but have not been able to contact him. Have reported him but I would just like to know is there any way to unblock this phone at all? Dont want to lose out on all the money spent on it. would it be worth downloading any unblocking applications if the phone has a bar on it?
Please any ideas, comments and suggestions would be greatly appreciated.
Apologies for the long message
Thanks
Sounds like you have bought a stolen phone. I don't think the network will undo the blocking. You might have to list it on eBay for people outside the UK.
Sent from my GT-I9100 using XDA App
deadgalaxys2 said:
Called network provider and have been told that there is a bar on it by an insurance company. Tried to get back to the seller but have not been able to contact him. Have reported him but I would just like to know is there any way to unblock this phone at all? Dont want to lose out on all the money spent on it. would it be worth downloading any unblocking applications if the phone has a bar on it?
Click to expand...
Click to collapse
Circumventing such a block is illegal in most countries and discussion on it is therefore not allowed on XDA. I'd recommend contacting the police.
Handling a blocked phone is technically handling stolen goods. Attempting to change the IMEI and therefore unblocking it is very illegal
Some people sell on a phone and then report it stolen and get it blocked and there insurance gets them a new phone. This is also illegal, so you should report it to the police...
I work in a fairly common second hand store, and it's a fairly common occurance for someone to sell in a phone and then have it blocked so they get a new one for free. Bastards...
Yup contact the police, as the phone is likely flagged now as being "stolen", meaning the original owner committed insurance fraud...
This happened to me with my Galaxy S 1. Ended up selling it outside of the UK because outside the UK is the only place it would work.
Sent from my GT-I9100
Yup,
same happened to me, my first smart phone turns out it had been "found" in a car park. IMEI blocked in the UK gutted but lesson is now learned.
looked into changing the IMEI but that carries a 5 year custodial sentence so written it off as expensive lesson that needed to be learnt.
OP i do feel worry for you that you have spent a lot of money on a phone which has been blocked, just a warning to others, never ever buy anything like smart phones (or anything expensive really) on that gumtree website which is a hotbed for criminals and fraudsters, the person you bought this phone off probably got it themselves as an upgrade, they had insurance on it, they advertised it on gumtree and the mobile number they gave was a SIM card they'll probably never use again, they sold the phone, a few days later (or less) they reported the phone as stolen and it was subsequently blocked, they claimed another one on the insurance and they have your money and still have the phone, this scam has been around now for a good while which is why you should never buy on gumtree and if you do ask for a receipt and proof of purchase and i guarantee you the seller will try and say they will give you a written one,don't accept it and move on.
AVOID GUMTREE LIKE THE PLAGUE
Thanks for the replies everyone. Lesson definately learnt. Have reported it to gumtree so I wonder what they will say.
deadgalaxys2 said:
Thanks for the replies everyone. Lesson definately learnt. Have reported it to gumtree so I wonder what they will say.
Click to expand...
Click to collapse
I doubt they can do much mate, the person you bought it off probably posted it from an internet cafe so their IP address couldn't be detected and no doubt created a fake email and obviously used another SIM card that they no doubt threw away.
Gumtree are a disgrace IMO, they are only too aware this happens but they don't post any type of warnings on their website, it should be quite clearly stated when purchasing any type of expensive items like smart phones that the prospective buyer always asks for a receipt and / or proof of payment (clearly not everyone thinks of this)
By all means report it to the relevant people but in this instance im afraid your probably screwed, sorry mate
Please read the rules:
Do not do anything that may get XDA in trouble.....
In future buy a phone from reputable dealer if the deal is too good to be true it normally is.
On that note thread closed.
Sent from the valley of the shadows....
I really wanted to like the S3, but after 8 days with it I'm missing my S2.
The s3 seems really laggy in comparison with the S2. Today I was running copilot together with whatsapp in the background. I went to make a call and the phone phone just grinded to a halt. Together with the dimmer screen and wifi problems I just want to return this and go back to the s2.
Problem with 3 is if you've made a call you've blown the 14 days cooling off. How will they know if I've made a call on it if I restore and wipe the phone? Apart from checking their network logs for IMEI is there any other way for them to know I've used it? I didn't activate the sim either, just cut my old one down.
Any advice?
The sale of goods act overrides three's policies.
If you haven't seen the device in question prior to purchasing it, you've got 7 days in which to send it back. This only applies if you got it online or over the phone and had it sent to you.
Sent from my GT-I9300 using Tapatalk 2
Ahh.. I'm I between 7&14 days so the law is not on my side.
How would 3 know if the phone has been used? Is there a call timer they can check?
Hi,
I not understand that you say The s3 seems really laggy in comparison with the S2 - I have both phones and the s3 is far more faster and no lags......
But your questions was about how they can see if you use the phone. There is a internal counter in the phone, I doubt they will check the IMEI connections.
I certainly don't regret buying it because it is an amazing phone but I do wish I waited longer before buying it instead of getting on release day. because I can't save my own words, had to wait for solution to no mass storage mode and transferring Apps to external SD and can't use my old MHL cable and obviously have to wait for custom Roms and kernels, so I kinda wish I waited until next week so I could enjoy my phone more out the box.
Michael,
Its a shame that you feel this way.
I think the S3 is a great phone.
Initially I was not too impressed with the looks of the device due to it rather resembling an iphone 3GS, but once I got it and started playing around with it, it slowly won me over.
Moreover, I think The S3 compared with the S2 is pretty good out of the box standard. Eventhough it does come with bloatware and Samsung customised ICS, both very useable.
I have now just rooted and am running custom ROM and its even better =)
I hope you work out a solution to your problem.
btw - If you were to return the phone, do you intend to take a step back and continue to use the S2? or buy an iPhone 5?
No like I said it is an amazing phone but it is as riddled with early problems that were a big deal for me, and it's been nearly 3 weeks and only just getting the phone running the way I like with a combination of basic Apps and command line, and I ordered a MHL cable that's supposed to be S3 compatible so just gatm to see, so it is only now s can really enjoy the phone for what it is.
Sorry, the post was more meant for OP.
Just installed Omega 5.2 on mine.
matttye said:
The sale of goods act overrides three's policies.
If you haven't seen the device in question prior to purchasing it, you've got 7 days in which to send it back. This only applies if you got it online or over the phone and had it sent to you.
Sent from my GT-I9300 using Tapatalk 2
Click to expand...
Click to collapse
Indeed it does but your understanding of the law is wrong. You are entitled to inspect the goods. The Distance Selling Regs (which is what you are actually referring to) do not give you carte blanche to use the phone for a week before returning it.
Three's policy is (broadly) in line with the law.
Stock S3 is faster than stock S2.
Any S3 rom is slower than most custom S2 rom. Just my 2c...Although I still love my S3.
Flash the original firmware and ur call logs will be gone. Don't think they would check Imei with a phone so new.
Sent from my GT-I9300 using xda premium
dave_uk said:
Indeed it does but your understanding of the law is wrong. You are entitled to inspect the goods. The Distance Selling Regs (which is what you are actually referring to) do not give you carte blanche to use the phone for a week before returning it.
Three's policy is (broadly) in line with the law.
Click to expand...
Click to collapse
http://whatconsumer.co.uk/returns-and-refunds/
" Under the distance selling regulations, you are quite within your rights to change your mind at any time within the first seven days, return the goods and get a full refund. This means without financial penalty of any kind – such as a cancellation charge or a ‘restocking’ fee. The supplier must also refund any delivery charges paid by you, and any other costs related to the contract. Refunds must be made within 30 days from cancellation, whether or not the goods have been sent back. Any related credit agreements will also cease to exist."
Sent from my GT-I9300 using Tapatalk 2
What you have to be aware of in the UK a contract phone is not a sale but an inducement to buy the contract .
All you can do is wipe phone remove root and rom count and try to return .
moneysavingexpert forum has a dedicated mobile phone section with guys and gals more clued up on your exact rights in the mobile phone world .
jje
matttye said:
http://whatconsumer.co.uk/returns-and-refunds/
" Under the distance selling regulations, you are quite within your rights to change your mind at any time within the first seven days, return the goods and get a full refund. This means without financial penalty of any kind – such as a cancellation charge or a ‘restocking’ fee. The supplier must also refund any delivery charges paid by you, and any other costs related to the contract. Refunds must be made within 30 days from cancellation, whether or not the goods have been sent back. Any related credit agreements will also cease to exist."
Sent from my GT-I9300 using Tapatalk 2
Click to expand...
Click to collapse
Not if you have used them. The purpose of the legislation is to give you the same opportunity to inspect the goods as you would have in a shop. As I said, it doesn't allow you to use for a week then return, even if some co's let you do that.
dave_uk said:
Not if you have used them. The purpose of the legislation is to give you the same opportunity to inspect the goods as you would have in a shop. As I said, it doesn't allow you to use for a week then return, even if some co's let you do that.
Click to expand...
Click to collapse
From the same page:
"Packaging
Under a distance selling contract, a supplier cannot make refunds subject to the goods being returned unopened in their original packaging. One of the principles of the distance selling regulations is to give you a chance to examine the goods at home, not having had a chance to do so in the shop. It would be impossible for you to do this without opening the packaging and trying the product out. Having said this, you will still be under a duty to take reasonable care of the goods while in your possession, and may be subject to certain instructions such as not to wear shoes outdoors, or remove hygiene seals. But you can never be penalised simply because you did not return the goods in their original packaging."
You obviously can't inspect the goods without opening them and trying them out.
Sent from my GT-I9300 using Tapatalk 2
Not sure if anyone has stipulated this but in the UK u can return ur phone within 14 days as long as the phone is "as purchased" with all the gear intact (obviously really) and u have to settle any outstanding costs u may have incurred (calls texts etc). They have to accept and cancel its consumer law (this happened to me 2 weeks ago as it happens I was told this by both ofcom and citizens advice) there is a certain law u can quote but I can't find it (although when I said consumer law they sort of caved)
Sent from my GT-I9300 using XDA
matttye said:
From the same page:
"Packaging
Under a distance selling contract, a supplier cannot make refunds subject to the goods being returned unopened in their original packaging. One of the principles of the distance selling regulations is to give you a chance to examine the goods at home, not having had a chance to do so in the shop. It would be impossible for you to do this without opening the packaging and trying the product out. Having said this, you will still be under a duty to take reasonable care of the goods while in your possession, and may be subject to certain instructions such as not to wear shoes outdoors, or remove hygiene seals. But you can never be penalised simply because you did not return the goods in their original packaging."
You obviously can't inspect the goods without opening them and trying them out.
Sent from my GT-I9300 using Tapatalk 2
Click to expand...
Click to collapse
Opening yes, "trying out" perhaps. Putting your SIM in and using for a week, no. You couldn't do that in a shop could you? Anyway, the networks rely on the fact that you are also purchasing a contract for services, and they are legally entitled to say that once you use the SIM, you are accepting the contract and waiving distance selling protections. So even if you could return the phone, you'd be stuck with the contract. The law on the subject is a lot more complex than people think.
laneyofdeath said:
Not sure if anyone has stipulated this but in the UK u can return ur phone within 14 days as long as the phone is "as purchased" with all the gear intact (obviously really) and u have to settle any outstanding costs u may have incurred (calls texts etc). They have to accept and cancel its consumer law (this happened to me 2 weeks ago as it happens I was told this by both ofcom and citizens advice) there is a certain law u can quote but I can't find it (although when I said consumer law they sort of caved)
Sent from my GT-I9300 using XDA
Click to expand...
Click to collapse
This is just utter nonsense.
dave_uk said:
Opening yes, "trying out" perhaps. Putting your SIM in and using for a week, no. You couldn't do that in a shop could you? Anyway, the networks rely on the fact that you are also purchasing a contract for services, and they are legally entitled to say that once you use the SIM, you are accepting the contract and waiving distance selling protections. So even if you could return the phone, you'd be stuck with the contract. The law on the subject is a lot more complex than people think.
This is just utter nonsense.
Click to expand...
Click to collapse
Funny that if it was nonsense I'd still have a HOX this was my experience so there u go
Sent from my GT-I9300 using XDA
laneyofdeath said:
Funny that if it was nonsense I'd still have a HOX this was my experience so there u go
Sent from my GT-I9300 using XDA
Click to expand...
Click to collapse
The fact that it was your experience does not make it the law, which it isn't.
-Removed-
Sent from my GT-I9300 using XDA
Hi guys,
I need advice as to what to look for when purchasing a second hand phone besides the obvious (i.e insert sim test phone, net, jack).
I'll be asking for proof of purchase and warranty (not sure if that helps lol) BUT what else should I be looking for?
I was told that when the phones are reported lost or stolen, they get blocked and will not be able to use locally or abroad =/
So far, I've been very lucky with the phones I have purchased second hand (mytouch and a SGS2), but someone brought the whole reporting issue and freaked me out
Cheers!
Just make sure you see proof of purchase, if its bought outright it can't be blocked or blacklisted but if its contract and the person doesn't pay it for any reason then it can be.
Sent From My Omega'd Galaxy S3 ...
Had exactly that situation when I bought a HD2 for my daughter, the eBay seller then claimed on her insurance for a lost phone, the IMEI was registered as blocked and the phone wouldn't register on any network. I found out the phone had been the subject of claim and recovered the money via eBay, no idea what happened to the seller but I hope they now have a criminal record.
I've bought five phones second hand, only had trouble with the one but you are entirely at the mercy/honest of the seller. Ask them to make you a statement via the eBay message system that they own clear title to the handset and will convey that title to you on purchase - this will give you some recourse if you need it. But, as said above, many sales are contract upgrades which still belong to the network provider, it could still be blocked years after you bought it.
Great advice! thanks guys. I've been lucky with second hand phones until I was told about the blocking situation, then I became paranoid. No more gumtree =/
arcybarrios said:
Great advice! thanks guys. I've been lucky with second hand phones until I was told about the blocking situation, then I became paranoid. No more gumtree =/
Click to expand...
Click to collapse
Sometimes you just got to be careful.
My wife was planning a trip abroad and we called Verizon to activate international service on Nexus 6P. The first person we talked to didn't know how to do it, so she connected us to the international department to activate the service. After nearly an hour, this guy said everything was setup for international service to work; however when she arrived first in Mexico, then South America, international calling was not working, so my wife called Verizon and was told that it was impossible for them to activate international calling on her phone, because it was not in their computer system. However, the computer system allows them to bill you for international service that doesn't exist. I have been a Verizon customer for 18 years; but now they treat their customers with pure contempt. So glad we bought new phones that aren't locked into a single carrier.
Can't wait to say "adios" for good to Big Red!
Pure contempt? You've gotta be kidding. It's clearly a technical issue with their system. If you're smart enough to buy a Nexus you should be smart enough to pick up a SIM when traveling anyway and not pay through the nose.
mdmogren said:
Pure contempt? You've gotta be kidding. It's clearly a technical issue with their system. If you're smart enough to buy a Nexus you should be smart enough to pick up a SIM when traveling anyway and not pay through the nose.
Click to expand...
Click to collapse
She got a SIM from a local carrier a few days after arriving in her final destination country. Verizon's treatment of customers is utterly contemptible. If international service really can not be activated, then she should have been told that from the beginning. The international service expert from the international calling department simply lied; because he clearly did not know what else to do, or say. That is what I call "contempt".
VZW employees arent the brightest bulb. I would skip the. International service and just pick up a local carrier SIM card. In the UK, it will cost $40/month for 100MB, 100SMS, and 100 minutes meanwhile a local SIM at $25 will give me 3GB, and 500 local minutes and 1000 SMS or something. And if I went with a $40 SIM card, then it would of been like 7GB and double minutes and SMS.
PrevailNow said:
She got a SIM from a local carrier a few days after arriving in her final destination country. Verizon's treatment of customers is utterly contemptible. If international service really can not be activated, then she should have been told that from the beginning. The international service expert from the international calling department simply lied; because he clearly did not know what else to do, or say. That is what I call "contempt".
Click to expand...
Click to collapse
entitled much? seriously the guys on the other end are limited to the tools and resources they have on hand. there's a high probability that they had not been asked to enable international roaming on this device (or at least the people who were part of this call) and they attempted to make do with what was available.
so they tried, they thought they had it working and it didn't. it sounds to me like the second go-around with the "impossible" conversation was worse than the first. at least they tried. i'm betting the second rep didn't even bother.
your wife did the right thing and in most cases, she would have had to do this with any other carrier anyway.
I would always opt to pick up a local sim card (language may be an issue, but they should activate it for you). When I went to Italy, I just got a local SIM, which is much cheaper, easier and you can get data with the plan.
if you had team mobile this wouldnt be an issue
In September i went to Spain, France and UK and worked just as here in states... not single problem.... as a matter of fact, i even got texts from TMo when crossing borders saying welcome to "X" country.
The fact he had this issues, clearly shows that the VZW wasnt willing to remediate the immediate issue this customer had while away. People tell u to pick a local sim card, but that is simply not the best option nowadays. If u get one at local airport is wayyyyyy too expensive. If you are there already, how can you get proper information on where to go get one besides there. Waste of time, money and resources.
Its like currency exchange.. people tell you to get it done locally, WRONG, it averages 30% fee on top of the current rate.
Fact remains, customer was proactive, was traveling on expectations that no issues should arise, and when the issue did presented itself, no real solution was provided. Switch to TMo or some other carrier.
chaco81 said:
if you had team mobile this wouldnt be an issue
In September i went to Spain, France and UK and worked just as here in states... not single problem.... as a matter of fact, i even got texts from TMo when crossing borders saying welcome to "X" country.
The fact he had this issues, clearly shows that the VZW wasnt willing to remediate the immediate issue this customer had while away. People tell u to pick a local sim card, but that is simply not the best option nowadays. If u get one at local airport is wayyyyyy too expensive. If you are there already, how can you get proper information on where to go get one besides there. Waste of time, money and resources.
Its like currency exchange.. people tell you to get it done locally, WRONG, it averages 30% fee on top of the current rate.
Fact remains, customer was proactive, was traveling on expectations that no issues should arise, and when the issue did presented itself, no real solution was provided. Switch to TMo or some other carrier.
Click to expand...
Click to collapse
WHY YOU HAS MY PICTURE?! haha jk jk
The Stig 04 said:
WHY YOU HAS MY PICTURE?! haha jk jk
Click to expand...
Click to collapse
you have mines, you are the 4th Stig!
lol
mdmogren said:
If you're smart enough to buy a Nexus you should be smart enough to pick up a SIM when traveling anyway and not pay through the nose.
Click to expand...
Click to collapse
Local SIMs are overrated. In some countries the red tape to get a local SIM is not trivial and can be a big hassle. You also have to figure out what the best deals are, stores to go and all that. Also, if you are in the country for just a couple of days it's just too much work. The way to go is crearly that your home carrier offered reasonable roaming charges, which is starting to happen.
I've used Project Fi while roaming internationally with the 6P and it's amazing to do country hopping without even thinking about this stuff. You just turn your phone wherever you are, and it works.
I left Verizon due to the horrible customer service. I'm a person, not a rock in your boot that you step on all day long. It's like pulling teeth with them.
Every call is a struggle. They're literally the Comcast of the mobile phone world. I dreaded having to call big red. Like you have to mentally prepare yourself for whatever's about to happen.
Now I'm with T-Mobile and they have great customer service. I just have 1 dead spot on the way to work. Front start to finish I'm without service for about 8 seconds flat. Besides that? No real difference. Besides the lower bill, and all the fun stuff that T-Mobile does for customers now.
RHChan84 said:
VZW employees arent the brightest bulb. I would skip the. International service and just pick up a local carrier SIM card. In the UK, it will cost $40/month for 100MB, 100SMS, and 100 minutes meanwhile a local SIM at $25 will give me 3GB, and 500 local minutes and 1000 SMS or something. And if I went with a $40 SIM card, then it would of been like 7GB and double minutes and SMS.
Click to expand...
Click to collapse
Exactly. The UK is great and so is Japan. I was shocked at the 4G data speeds in the UK on EE. Sim cost like $20-$30 for 3gb of data and fast data at that. We get ripped a new one on cell service here. I think Canada gets ripped even more.
bartolo5 said:
Local SIMs are overrated. In some countries the red tape to get a local SIM is not trivial and can be a big hassle. You also have to figure out what the best deals are, stores to go and all that. Also, if you are in the country for just a couple of days it's just too much work. The way to go is crearly that your home carrier offered reasonable roaming charges, which is starting to happen.
I've used Project Fi while roaming internationally with the 6P and it's amazing to do country hopping without even thinking about this stuff. You just turn your phone wherever you are, and it works.
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Project Fi or T-mobile look nice for international, however, I strongly disagree with your statement that Local SIMs are overrated. IIRC speeds are capped at 256kbps which is fine for e-mail and light browsing but that is slooooowww.
I have gotten local SIMs in Argentina, Spain, Japan, and the UK in the recent past and I am so happy I did. Speeds were fantastic and it was cheaper if not the same price as Fi would have been.
The only upsides to Fi are if you are country hopping and/or only overseas for a day or so.
Doing research on who is the best carrier for the price in X country takes a minute or two.
EE speedtest in the UK attached.
But I do wish it was supposed for VZW and the 6P since I do quick trips like Mexico where I'm not going to venture off go look for a SIM for two days. And it's a company meeting so I will be busy those days.
joderme said:
Exactly. The UK is great and so is Japan. I was shocked at the 4G data speeds in the UK on EE. Sim cost like $20-$30 for 3gb of data and fast data at that. We get ripped a new one on cell service here. I think Canada gets ripped even more.
Project Fi or T-mobile look nice for international, however, I strongly disagree with your statement that Local SIMs are overrated. IIRC speeds are capped at 256kbps which is fine for e-mail and light browsing but that is slooooowww.
I have gotten local SIMs in Argentina, Spain, Japan, and the UK in the recent past and I am so happy I did. Speeds were fantastic and it was cheaper if not the same price as Fi would have been.
The only upsides to Fi are if you are country hopping and/or only overseas for a day or so.
Doing research on who is the best carrier for the price in X country takes a minute or two.
EE speedtest in the UK attached.
Click to expand...
Click to collapse
Don't get me wrong, I go the local SIM route often, but only if I'm going to stay more than 5 days in a place. I do country hopping often, 2-3 days and moving on, and it's just not worth the hassle for me. 256kbps is slow indeed, but better than nothing. The verizon deal of $10/day and use your data looks good to me in those scenarios where you are just going to be a few days in a country although their country list at the moment is fairly limited.