Related
Is off twice this day and I had to send the report to htc.
Does anyone has passed this, I just want advice?
Troyman said:
Is off twice this day and I had to send the report to htc.
Does anyone has passed this, I just want advice?
Click to expand...
Click to collapse
I have had no shutdowns or restarts myself. Maybe a rogue app causing your issues?
I've had about 4 random reboots since I received my phone early Thursday ... While in my belt clip and case. Get phone off blt and it's rebooting. Not rooted yet, so that's not it. Just installing all the apps I had on my 3d.
If I can't figure it out and still happening by Sunday I'm requesting a replacement.
Sent from my EVO using Tapatalk 2
Same here...
Same here. except my issue seems much worse. Whenever i receive a text message, or actually send one, toggle the volume in either direction, try to play any music file, play youtube videos, or take pictures. She freezes up, then reboots. internet works fine, browser runs fine, can navigate menus fine. phone calls only mess up like every third call or so. lock screen is fine too.
the only apps i have downloaded are GO SMS Pro, Netflix (which played a show just fine) and Zedge.
I've done 2 Factory resets and still no luck.
Took it up to sprint earlier and they werent able to help because they dont have any EVO LTEs in the store yet. Since they couldnt help, i'm contemplating rooting to see if it'll do anything different. Doesnt make sense to me cuz I cant install a custom ROM, but neither does the phone acting up like it is while its purely stock.
Oh well, I'll keep checking and keep you all posted on what happens.
I've had some restarts myself. I believe it is the seidio surface case and holster doing it. This phone will do a restart from the lock screen if you hold the power button down for 5 seconds. That starts a 3 countdown to restart. I just took the plastic piece over the pwr btn off.... hope that works.
Their has to be a way to turn that power option off! Not sure if I should get a new case or if my power button is to sensitive.
mrshades812 said:
I've had some restarts myself. I believe it is the seidio surface case and holster doing it. This phone will do a restart from the lock screen if you hold the power button down for 5 seconds. That starts a 3 countdown to restart. I just took the plastic piece over the pwr btn off.... hope that works.
Their has to be a way to turn that power option off! Not sure if I should get a new case or if my power button is to sensitive.
Click to expand...
Click to collapse
The reason being that this does that is because of the non-removable battery. They had to make a fail-safe because you can't do a battery pull like before
Sent from my EVO using xda premium
imex99 said:
I've had about 4 random reboots since I received my phone early Thursday ... While in my belt clip and case. Get phone off blt and it's rebooting. Not rooted yet, so that's not it. Just installing all the apps I had on my 3d.
If I can't figure it out and still happening by Sunday I'm requesting a replacement.
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
whenever you install apps from an old device, make sure you dont restore data. It has been know to cause conflicts in different devices
If my HTC EVO LTE was a human being and it had died the way it did, you bet your techie bottom that CSI and possibly Mulder and Scully from X Files would have been involved.
So with that being said:
It was a regular day. Woke up in the morning. Kissed my wife good morning, and grabbed my EVO to play around a bit. Then we headed to my in-laws business, of which we are in charge in the weekend. I usually take my laptop, so as I always do, I got easy tether going and proceeded to plug in my phone into my laptop. I have an application called droid wallet, which allows me to keep track of my finances. I intended to log something onto droid wallet, but I did not want to undo my tethering connection, so I simply reached behind the laptop without unplugging the phone and turned on the screen. I did so clumsily, and I accidentally turned the phone screen back off. When I attempted to turn it back on, it simply did not. I suddenly went, wtf? I kept on clicking the power button repeatedly, to no avail. I proceeded to unplug my phone from the computer. At this point, I realized the phone was not responding. I did long power button press, many short presses, everything I could think of. When I plugged it back into the charger, the charging light no longer triggered on. I hurried it to my local best buy (I got black tie protection) and they told me the phone was done for, and proceeded to give me a new one.
It was too late when i realized....at some point during the beginning of my vacation, my phone automatically switched to storing everything onto phone memory , and a whole trip's worth of pics and videos of a very meaningful vacation with my wife was completely gone.
Things like this are common with crappy build phones like samsung, as it has happened to most people. But HTC? They have never failed me like this. Do you guys have any idea wtf happened??
no comment on what might have happenned, but you should look into the picture auto-upload capabilities. I use the one from dropbox, but I think you can do it with google+ also.
this is the SAME issue that happened to my EVO YESTERDAY!!! the screen would jsut go off when i made a call, i couldnt power it back on and now i get NO charger light!!! ahh!
im going to the sprint store today to get a new one hopefully.
I think you screwed up and did it wrong. Maybe if you kissed your phone good morning and played around with your wife you wouldn't be having problems.
Saneless One said:
I think you screwed up and did it wrong. Maybe if you kissed your phone good morning and played around with your wife you wouldn't be having problems.
Click to expand...
Click to collapse
LMAO :good::good:
Did you try the power button plus the vol + and - buttons at the same time trick? The charger light wouldn't come on if it froze.
Sent from my EVO
fr0st420 said:
Did you try the power button plus the vol + and - buttons at the same time trick? The charger light wouldn't come on if it froze.
Sent from my EVO
Click to expand...
Click to collapse
i didnt try that, but i think its a bit too late now. i have my new Evo and best buy kept the old one. I never tried that trick, but it was my understanding that that combination of buttons was to take a snapshot of the screen? or am i wrong?
And about the whole samsung vs HTC thing, let's just agree to disagree. No amount of arguing is going to convince me that Samsung is a better product, nor is it going to convince you that HTC is a better product. What I said I said based on personal experiences, and very extensive research. Im sure you have your reasons too. Im not a Samsung hater, either. I love their TVs and I have owned 2 of them. I just dont trust their phones. BUt I digress. Lets stay on topic, please, everyone.
darkleafar said:
i didnt try that, but i think its a bit too late now. i have my new Evo and best buy kept the old one. I never tried that trick, but it was my understanding that that combination of buttons was to take a snapshot of the screen? or am i wrong?
And about the whole samsung vs HTC thing, let's just agree to disagree. No amount of arguing is going to convince me that Samsung is a better product, nor is it going to convince you that HTC is a better product. What I said I said based on personal experiences, and very extensive research. Im sure you have your reasons too. Im not a Samsung hater, either. I love their TVs and I have owned 2 of them. I just dont trust their phones. BUt I digress. Lets stay on topic, please, everyone.
Click to expand...
Click to collapse
you're right, no one can argue that. Hope the issue at hand is isolated to very few devices.
Sent from my SPH-D710 using Tapatalk 2
you should enable dropbox or google + auto upload that way you never going to lose ur pix and vids ever again ....every pic and video i take from my phones is backed up to my dropbox... always
hakeem0996 said:
you should enable dropbox or google + auto upload that way you never going to lose ur pix and vids ever again ....every pic and video i take from my phones is backed up to my dropbox... always
Click to expand...
Click to collapse
I dont have google + nor I plan to get one. ANyway to do auto upload without it?
And everyone please, as the OP, I think I have the right to say please STFU already. No more Samsung vs HTC debates, I thought I was clear in my previous posts. I intended this thread as a troubleshooting thread, not a debate one about manufacturer reliability. I do apologize, because I did bring it up in the first place, but I also quickly shot it down. What I said in my OP post about was not meant to troll. It was just meant to express my disbelief in HTC failing me, as personally, it has never done so before.
with the above being said, I do have an important development:
One of the things i disliked about this phone in the two first weeks I had it is that it became really hot on my ear when I used it for more than five miutes. To the point that I had to pull it away and set it to speaker mode for a little while for it to cool off. I thought it was a common EVO LTE thing, but surpirse surprise, my brand new EVO does not have this heating issue at all. It called directv today to haggle down prices (successfully, if i might add) and I was on the phone with them for at least one hour +. No heating at all. THere was another poster on here (first page I think) who said they had the exact same thing happened to them. I would love to confirm if the "burning your ear in less than 10 min" issue is directly related to sudden deaths of this device??
with the above being said, I do have an important development:
One of the things i disliked about this phone in the two first weeks I had it is that it became really hot on my ear when I used it for more than five miutes. To the point that I had to pull it away and set it to speaker mode for a little while for it to cool off. I thought it was a common EVO LTE thing, but surpirse surprise, my brand new EVO does not have this heating issue at all. I called directv today to haggle down prices (successfully, if i might add) and I was on the phone with them for at least one hour +. No heating at all. THere was another poster on here (first page I think) who said they had the exact same thing happen to them. I would love to confirm if the "burning your ear in less than 10 min" issue is directly related to sudden deaths of this device??
FWIW, I work at a repair store and I had one of these returned EVO LTE's to work one. Phone was completely DOA, could not power on, no indication of charging when plugged in, triage laptop didn't react when it was plugged in, pressing and holding power button for 60 seconds didn't work, lights on four capacitive buttons didn't flash, etc etc.
I had another known good EVO LTE that was returned because of buyer's remorse so I popped it open, disconnected the battery (which I knew for sure had at least 50% charge), and swapped it into the dead LTE and same deal-- phone still refused to power on.
hayabusa1300cc said:
Bring it.
Click to expand...
Click to collapse
You rang?
Hi, this is your invitation to leave and go to the sgs3 section, from your friendly neighborhood Evo LTE moderator.
I'm going to allow this thread to stay open for the moment, on the chances that the trolling and flaming ends. Fair warning everyone, go away now.
@OP - sorry your thread has devolved into childish bickering. Hopefully this straightens things up.
garion521 said:
FWIW, I work at a repair store and I had one of these returned EVO LTE's to work one. Phone was completely DOA, could not power on, no indication of charging when plugged in, triage laptop didn't react when it was plugged in, pressing and holding power button for 60 seconds didn't work, lights on four capacitive buttons didn't flash, etc etc.
I had another known good EVO LTE that was returned because of buyer's remorse so I popped it open, disconnected the battery (which I knew for sure had at least 50% charge), and swapped it into the dead LTE and same deal-- phone still refused to power on.
Click to expand...
Click to collapse
OK first let me apologize for any side tracking of the thread. Sorry!
How do you pop it open? I'd love to be able to take the battery out.
---------- Post added at 06:21 AM ---------- Previous post was at 06:12 AM ----------
darkleafar said:
with the above being said, I do have an important development:
One of the things i disliked about this phone in the two first weeks I had it is that it became really hot on my ear when I used it for more than five miutes. To the point that I had to pull it away and set it to speaker mode for a little while for it to cool off. I thought it was a common EVO LTE thing, but surpirse surprise, my brand new EVO does not have this heating issue at all. I called directv today to haggle down prices (successfully, if i might add) and I was on the phone with them for at least one hour +. No heating at all. THere was another poster on here (first page I think) who said they had the exact same thing happen to them. I would love to confirm if the "burning your ear in less than 10 min" issue is directly related to sudden deaths of this device??
Click to expand...
Click to collapse
Looked at a dead one "personal experience", under a lighted magnifier.
What I saw was a pin tip sized drop of solder, near the sdsocket. Seemed like an overheating issue, with what I assumed was a fuse. Though it could just have been a bad assembly which tested marginally with reduced burn in time. Just saying.
darkleafar said:
I dont have google + nor I plan to get one. ANyway to do auto upload?
Click to expand...
Click to collapse
As mentionr earlier, Dropbox is the way to go. It's free or 2GB and easy to increase your free space. Enable auto upload and pictures and videos automatically upload to a "camera upload" folder. You specify if upload only on wi-fi or either wi-fi or 3G. It s SO convenient and definitely worth a look.
Go to dropbox.com or use http://db.tt/WYZmyfxT and I'll get free referral space.
Had this just happen to me... Was on the phone and it completely died on me. No charging light, power button hit long and short. Nothing worked.
But... The holding the volume and the power buttons at the same time trick worked. I am now back on and ready to go. Thank god, I just got this damn thing set up the way I like.
---------- Post added at 08:45 PM ---------- Previous post was at 08:36 PM ----------
DCLocal said:
As mentionr earlier, Dropbox is the way to go. It's free or 2GB and easy to increase your free space. Enable auto upload and pictures and videos automatically upload to a "camera upload" folder. You specify if upload only on wi-fi or either wi-fi or 3G. It s SO convenient and definitely worth a look.
Go to dropbox.com or use http://db.tt/WYZmyfxT and I'll get free referral space.
Click to expand...
Click to collapse
I got a free 25gb for buying this phone. So dropbox is really the way to go.
duce, i love it when you use the FORCE!!!!
roflz
Had the issue Seems my fix was rapid plug/unplug while holding power. weird it was during a call
darkleafar said:
I dont have google + nor I plan to get one. ANyway to do auto upload without it?
And everyone please, as the OP, I think I have the right to say please STFU already. No more Samsung vs HTC debates, I thought I was clear in my previous posts. I intended this thread as a troubleshooting thread, not a debate one about manufacturer reliability. I do apologize, because I did bring it up in the first place, but I also quickly shot it down. What I said in my OP post about was not meant to troll. It was just meant to express my disbelief in HTC failing me, as personally, it has never done so before.
Click to expand...
Click to collapse
If you have a Google account you have a google+ account its all tied into one big Web. Just DL the Google+ app. Doesn't require registration since you already have a Google account
Shifted from Outer Space
I just received my new Incredible and am very excited as it is a huge upgrade from my trusty old Eris. I have one very annoying issue though. The phone randomly turns off on its own, and I have to press and hold the power button multiple times for it to restart. Has anyone else experienced this?
Also, does anyone know how to turn off the annoying 'DROID' noise at startup? I tried the Silent Boot app, but it doesn't seem to work on this device.
Thanks!
cycledude02 said:
I just received my new Incredible and am very excited as it is a huge upgrade from my trusty old Eris. I have one very annoying issue though. The phone randomly turns off on its own, and I have to press and hold the power button multiple times for it to restart. Has anyone else experienced this?
Also, does anyone know how to turn off the annoying 'DROID' noise at startup? I tried the Silent Boot app, but it doesn't seem to work on this device.
Thanks!
Click to expand...
Click to collapse
Not normal. Make sure a program you installed isn't causing the issue first then think about returning it.
Sent from my ADR6410LVW using Tapatalk 2
Definitely not normal. Perhaps your battery cover is loose?
I used to have to do something really ghetto to my original Incredible while it was near the end of its life. I put a folded business card between the battery and cover so it wouldn't jar itself loose and shut off the phone.
However, does not seem normal at all for a new phone.
The same thing happened to mine a few times. I think the power button is very sensitive. Just a small amount of pressure is needed to close the circuit and if its held that way for over 1 second then phone thinks your trying to initiate a shut-down so it does so.
Just thinking out loud here, not totally sure....
JDMpire said:
The same thing happened to mine a few times. I think the power button is very sensitive. Just a small amount of pressure is needed to close the circuit and if its held that way for over 1 second then phone thinks your trying to initiate a shut-down so it does so.
Just thinking out loud here, not totally sure....
Click to expand...
Click to collapse
That should pop up the shut down menu though and it sounds as if the OP isn't seeing that. Unless I missed something.
Yea, your absolutely right, I forgot about that.... Hmmm.
anyone else notice how long it takes to turn the phone one??
I have to hold the power button for what seems like doubt the time for my old rez,inc1,inc1,eris, ect.
kinda annoying lol, feels like its not working or something.
not really a complaint, but just a comment.
also if my phone were rebooting I'd go to store before that 14 day and get a NEW phone before Verizon trys to pull that crap and give you a refurb!
BS
andybones said:
anyone else notice how long it takes to turn the phone one??
I have to hold the power button for what seems like doubt the time for my old rez,inc1,inc1,eris, ect.
kinda annoying lol, feels like its not working or something.
not really a complaint, but just a comment.
also if my phone were rebooting I'd go to store before that 14 day and get a NEW phone before Verizon trys to pull that crap and give you a refurb!
BS
Click to expand...
Click to collapse
Yes I've noticed it takes a little longer comparing from my Thunderbolt. I can hold pwr button down, count to ten and it starts booting up. But with the Dinc4G, it does take a little longer holding down but it may be a quicker boot up time overall. This from just the two times or so how it seems to me ...I just got it so still acclimating and had already thoughts that the extended battery may be nice to just give me a little more to hang on to .
cycledude02 said:
I just received my new Incredible and am very excited as it is a huge upgrade from my trusty old Eris. I have one very annoying issue though. The phone randomly turns off on its own, and I have to press and hold the power button multiple times for it to restart. Has anyone else experienced this?
Also, does anyone know how to turn off the annoying 'DROID' noise at startup? I tried the Silent Boot app, but it doesn't seem to work on this device.
Thanks!
Click to expand...
Click to collapse
What apps do you have? I have looked at my phone realized it was not on. I was like wtf. This has happened twice in the past two days. Maybe we can see what apps we have in common?
---------- Post added at 06:42 PM ---------- Previous post was at 06:33 PM ----------
cycledude02 said:
I just received my new Incredible and am very excited as it is a huge upgrade from my trusty old Eris. I have one very annoying issue though. The phone randomly turns off on its own, and I have to press and hold the power button multiple times for it to restart. Has anyone else experienced this?
Also, does anyone know how to turn off the annoying 'DROID' noise at startup? I tried the Silent Boot app, but it doesn't seem to work on this device.
Thanks!
Click to expand...
Click to collapse
I have:
google play music
ringdroid
twitter
adobe flash player 11
astro file manager/browser
battery widget (geekyouup)
circle battery widget (cedric depoortere) <--- might be this, i recently installed it
chrome
critical strike portable
directv
ds audio
ds cam
ds file
ds photo
e!online (don't judge)
facebook
gmail
google chrome to phone <-- just recently installed as well
google currents
google playbooks
google play
google +
hbo go
here i am 2
iheartradio
lte onoff-htc thunderbolt
maps
movies by flixster
my verizon
netflix
opensignal maps
photobucket
picsay pro
quadrant standard
shadowgun
slacker
sms popup
speedtest.net
temple run
tmz
wifi onoff (curvefish)
youtube
turn down your "media volume"
I think that controls the boot up sound level iirc
Happened to my friend on the evo lte I think it might have to do with the ROM. R u on a custom ROM or still stock
Sent from my ADR6400L using xda premium
I received a warranty replacement that did that (randomly turning off). Was irreconcilable after talking with tech support.
My recommendation is to perform factory reset if you can, remove sd card, and see if it works properly.
If not you most likely have a hardware defect of some kind. Return or replace.
Sent from my ADR6410LVW using Tapatalk 2
devinhfox said:
I received a warranty replacement that did that (randomly turning off). Was irreconcilable after talking with tech support.
My recommendation is to perform factory reset if you can, remove sd card, and see if it works properly.
If not you most likely have a hardware defect of some kind. Return or replace.
Sent from my ADR6410LVW using Tapatalk 2
Click to expand...
Click to collapse
I did a factory reset and it still does it randomly. And it only does it when its in my pocket. I thought it was my case (i have the otter box commuter) so I cut it around the power button. Still it happened to me today. About getting a replacement, since it happens randomly far inbetween, there is no way for me to prove there is a problem.
devinhfox said:
I received a warranty replacement that did that (randomly turning off). Was irreconcilable after talking with tech support.
My recommendation is to perform factory reset if you can, remove sd card, and see if it works properly.
If not you most likely have a hardware defect of some kind. Return or replace.
Sent from my ADR6410LVW using Tapatalk 2
Click to expand...
Click to collapse
Did you go through Verizon tech support or HTC tech support. Did u do the return through Verizon store or how did you do it?
Verizon tech support.
Did it over mail with Verizon.
Sent from my ADR6410LVW using Tapatalk 2
andybones said:
turn down your "media volume"
I think that controls the boot up sound level iirc
Click to expand...
Click to collapse
No boot-up sound at all if phone is set to vibrate prior to shutdown/restart.
hey guys,
I think the power button on my EVO 4g LTE is going bad...
Initially I thought it was a ROM issue, but after re-flashing, I am lead to believe that the button itself is going bad.
Sometimes it will take more than one press to turn on / off the phone. The button itself feels mushy, and I've tried to blow some compressed air into it with no avail.
I have found a replacement power button and I plan on replacing it myself, not a big deal... Just curious if anyone else has experienced this with their evo before?
thanks
domoarigato said:
hey guys,
I think the power button on my EVO 4g LTE is going bad...
Initially I thought it was a ROM issue, but after re-flashing, I am lead to believe that the button itself is going bad.
Sometimes it will take more than one press to turn on / off the phone. The button itself feels mushy, and I've tried to blow some compressed air into it with no avail.
I have found a replacement power button and I plan on replacing it myself, not a big deal... Just curious if anyone else has experienced this with their evo before?
thanks
Click to expand...
Click to collapse
nope never have, Though there are some power button software mods out there in SuperJelly and some others that you can use to keep that button feeling Fresh, Funky, And FLY!
>.> coffee, the things it makes you say.
Also Sweep2Wake will solve this issue in the future as well in a bunch of kernels out there.
domoarigato said:
hey guys,
I think the power button on my EVO 4g LTE is going bad...
Initially I thought it was a ROM issue, but after re-flashing, I am lead to believe that the button itself is going bad.
Sometimes it will take more than one press to turn on / off the phone. The button itself feels mushy, and I've tried to blow some compressed air into it with no avail.
I have found a replacement power button and I plan on replacing it myself, not a big deal... Just curious if anyone else has experienced this with their evo before?
thanks
Click to expand...
Click to collapse
there have been a few times where i've had to push the button couple of times to make the phone turn on. i usually thought i wasn't pressing it well enough since i have a tpu case on it.
ppcpirate said:
there have been a few times where i've had to push the button couple of times to make the phone turn on. i usually thought i wasn't pressing it well enough since i have a tpu case on it.
Click to expand...
Click to collapse
i know this is old but i think i get this from dirtyracun soff. i had racun + meanbean and had this issue forever.. went back to stock to have sprint fix it and issue went away.. redid racun and put cm10 on there and bam issue is back
grrmisfit said:
i know this is old but i think i get this from dirtyracun soff. i had racun + meanbean and had this issue forever.. went back to stock to have sprint fix it and issue went away.. redid racun and put cm10 on there and bam issue is back
Click to expand...
Click to collapse
The screen lag is a known issue with CM10.2, which is why you didn't experience that on stock.
I'm using mean bean again and still the power button doesnt work half the time. Gonna try some stock rims I guess
Sent from my EVO using xda app-developers app
Post up if you had a button stop working. I'm just wondering if this is a problem.
My power button stopped working on my first phone after 3 days. That was on a Sunday. On Monday I was taking it in to have it replaced. I'll be danged,I dropped the phone in the parking lot and got a ding in it. So they wouldn't swap it. I paid the deductible and got a new phone.
I did see another post where a guys volume button or buttons stopped working. So it has me wondering if this is a problem.
Post only if they stopped working on their own, not if you dropped it or broke it - but if if they just stopped working on their own.
My hasn't stop but my feels like it's not going to last long. Which is odd because I never has any issues with HTC phones.
I also noticed that I can't seem to get more the three bars.
Welp, the power button on my wifes phone is sticking or broken. The guy at the Sprint store said his does the same thing. That's 4 I know of the have/had the very same problem.
nickmus said:
Welp, the power button on my wifes phone is sticking or broken. The guy at the Sprint store said his does the same thing. That's 4 I know of the have/had the very same problem.
Click to expand...
Click to collapse
Mine vzw has been fine so far. Curious if you opened it up of you'd find some lint in there...
Sent from my Nexus 7 using Tapatalk
My first phone was only 3 days old. So there wasn't enough time to have any lint inside. My wife's phone has a thick case on it, she seldom, if ever, puts it in her pocket. I'm not sure about the other 2 spoken of in this post though.