Help! I can't update my phone! - Galaxy S II Q&A, Help & Troubleshooting

I rooted my Bell-variant GS2, purely for wiping all the bloatware off. I played around with ROMs but I found they were a bit too buggy for every day use.
Anyways, today I decided to open up Kies and see if there was a firmware update, and lo and behold there was.
Anyways, I backed up the data, etc. etc. and began updating the phone through Kies. There was an unspecified error during the update however, and now my phone just says "Firmware upgrade encountered an issue. Please select recovery mode in Kies & try again."
The thing is, Emergency Recovery in Kies doesn't work, IT gives me an error too.
I'm screwed, what am I supposed to do now??
UPDATE : I try to switch the phone to recovery mode (Home + Vol Up + Home) but it doesn't work. It just goes to the red screen asking to switch to recovery mode in Kies.
UPDATE 2 : Every time I try to switch the phone off via the power button, it just starts back up automatically to the red screen again.

bibowski said:
I rooted my Bell-variant GS2, purely for wiping all the bloatware off. I played around with ROMs but I found they were a bit too buggy for every day use.
Anyways, today I decided to open up Kies and see if there was a firmware update, and lo and behold there was.
Anyways, I backed up the data, etc. etc. and began updating the phone through Kies. There was an unspecified error during the update however, and now my phone just says "Firmware upgrade encountered an issue. Please select recovery mode in Kies & try again."
The thing is, Emergency Recovery in Kies doesn't work, IT gives me an error too.
I'm screwed, what am I supposed to do now??
Click to expand...
Click to collapse
Can you get to download mode? If yes, go to www.sammobile.com and download your stock firmware update and flash through odin.
Sent from my GT-I9100 using xda premium

kilometers4 said:
Can you get to download mode? If yes, go to www.sammobile.com and download your stock firmware update and flash through odin.
Sent from my GT-I9100 using xda premium
Click to expand...
Click to collapse
Yes, I can get to download mode. It says :
Custom Binary Download : YES (3 COUNTS)
Current Binary : Custom
I'll give this a try, thanks a million!

bibowski said:
Yes, I can get to download mode. It says :
Custom Binary Download : YES (3 COUNTS)
Current Binary : Custom
I'll give this a try, thanks a million!
Click to expand...
Click to collapse
Ok sounds good. Happy to help
Sent from my GT-P7510 using xda premium

So kilometers4, not only did your suggestion work, but I managed to update to 4.0.4 with no issues (so far).
I honestly think it has something to do with using the stock Samsung Micro-USB cable. Everything seemed to work almost flawlessly once I got the original cable.

bibowski said:
So kilometers4, not only did your suggestion work, but I managed to update to 4.0.4 with no issues (so far).
I honestly think it has something to do with using the stock Samsung Micro-USB cable. Everything seemed to work almost flawlessly once I got the original cable.
Click to expand...
Click to collapse
Glad to hear it.
Click thanks if you want
Sent from my GT-P7510 using xda premium

Related

Phone stuck on "Firmware upgrade encountered an issue"

I dont't see odin or download in the phone at all. Just connect to Kies. Is my phone bricked? Can it be restored? If it can be restored, can someone lead into the right direction? I was trying to restore the phone and my power went out for 10 min and now it's back on
If you haven't shut off the phone you should be able to load it back up in Odin desktop and start over. Can you get into download mode?
Sent from my SGH-I777 using xda premium
thanitos said:
If you haven't shut off the phone you should be able to load it back up in Odin desktop and start over. Can you get into download mode?
Sent from my SGH-I777 using xda premium
Click to expand...
Click to collapse
when I plug in Odin, I get the yellow bar 0:[COM4] but nothing happens, i gets stuck on boot.bin. and nothing is on the display except for the firmware upgrade encountered..blah blah
BROKKANIC said:
http://forum.xda-developers.com/showthread.php?t=1286432
http://forum.xda-developers.com/showthread.php?t=1313659
Read it and follow the instructions.
Make sure you click the Thanks button for entropy and creepyncrawly
Click to expand...
Click to collapse
Sent from my SGH-I777 using xda premium
i tried and tried and tried. i just took it to att and was able to exchange for a new one through warranty
alee821 said:
i tried and tried and tried. i just took it to att and was able to exchange for a new one through warranty
Click to expand...
Click to collapse
Please don't root or mod that new phone unless you read before you do. You don't belong Modding a phone
Sent from my SGH-I777 using xda premium
Lol. I couldn't figure out how to make my phone do what I wanted so I returned it for a new one that I still won't be able to figure out how to make do what i want because I don't wanna learn just give me cool shizz naoww!
The problem wasn't your phone. It was a kies / driver / USB port problem, lots of people are experiencing the same thing. But I agree with the above poster, please don't modify the new one. If THIS was something you're willing to return it for, imagine if u had an actual problem.
Sent from my Nexus 7 using Tapatalk 2
This guy is as bad as moneyover
Sent from my SGH-I777 using Tapatalk 2
alee821 said:
I dont't see odin or download in the phone at all. Just connect to Kies. Is my phone bricked? Can it be restored? If it can be restored, can someone lead into the right direction? I was trying to restore the phone and my power went out for 10 min and now it's back on
Click to expand...
Click to collapse
Try installing Samsung Kies http://www.google.com/url?sa=t&rct=...Hsxw4ptEdLDgjmDtA&sig2=s2Ik_zAvbYl1EZ28DFGk_A
then pop off your battery and get your Model and serial (NOT IMEI!) numbers and write them down.
in kies click on tools>emergency firmaware recovery a window should popup
boot your device into download mode
on the "emergency fw recovery window" should show your device... it will ask for your SN and model, input them as it shows on the back of your device. It will then install the latest Samsung FW (ICS).
worked for me when i got mine to the point odin wasnt working.
Stock SGH-I777 "Firmware upgrade encountered an issue"
My phone froze and when I tried to boot it back up it showed "Firmware upgrade encountered an issue". I'm running a stock jellybean rom so I tried emergency recovery with kies and it gets stuck at "Proceed to firmware emergency recovery" at 0%. I have tried using different usb cables, ports and even different pc's. I also reinstalled all the drivers properly. I tried flashing a stock rom using odin but it always fails. I can go into download mode but not recovery mode. I looked at many threads and the common course of action is to flash with odin. I have tried numerous times with different methods and it still won't get fixed. Please help. Thanks in advance and I apologise if this question is getting old but I am stumped.
note: before this happened the phone was working perfectly fine. I was running a stock rom and no root
@csgo0013,
creepyncrawly said:
Did you follow all of these steps in order? If not, go through this sequence again, from 1 through 6.
Click to expand...
Click to collapse
Flashing the kernel
Thanks @cyril279. I tried it again with no luck. Flashing the kernel failed. And now it shows that the current binary is now custom. It was official before. And also the binary counter went from 1 to 3. IDK if that helps at all
The increased binary counter is likely the result of attempts to flash the Siyah (non-stock) kernel. I was unaware that it would notch the counter if the flash was NOT successful.
Assuming that you followed the steps thoroughly, in their correct order, and using the correct firmware for the exercise, (siyah kernel and SBL.bin) then I am left to assume, as the post states, that your eMMC memory is damaged.
I have not had much experience with damaged eMMC memory, so perhaps our peers can chime in with other options that may be available to verify the condition of the device.
creepyncrawly said:
Try the following, just in case the problem is nand r/w corruption.
[...the six steps...]
If you are unable to get any of these to flash successfully, first you should assume a bad port, or bad cable, and try other ports, other cables, even another pc. If you can get no flash to succeed, then you may have damaged eMMC memory.
In case it is damaged memory, see this post from Mobile Tech Videos.
Click to expand...
Click to collapse
csgo0013 said:
Thanks @cyril279. I tried it again with no luck. Flashing the kernel failed. And now it shows that the current binary is now custom. It was official before. And also the binary counter went from 1 to 3. IDK if that helps at all
Click to expand...
Click to collapse

i717 wont updae via Samsung Kies

I am trying to get my note i717 completely back to stock. And update to 4.0.4 I had CyanogenMod on it but my phone keeps saying it doesnt have a sim card. When i restart all is fine again. Well i got it back to stock 2.3.6 but now i cant upgrade to 4.0.4 VIA samsung kies. it says "Your device does not support updating via Kies" when thats how i origionally got to 4.0.4 .. Any help please..? ;/
brettwiley said:
I am trying to get my note i717 completely back to stock. And update to 4.0.4 I had CyanogenMod on it but my phone keeps saying it doesnt have a sim card. When i restart all is fine again. Well i got it back to stock 2.3.6 but now i cant upgrade to 4.0.4 VIA samsung kies. it says "Your device does not support updating via Kies" when thats how i origionally got to 4.0.4 .. Any help please..? ;/
Click to expand...
Click to collapse
Are you putting it into download mode before you run kies? You dont have to go to stock, to update.
There are threads with stock...click on my signature picture for the links.
What is the end state, are you returning your Note?
bigjoe2675 said:
Are you putting it into download mode before you run kies? You dont have to go to stock, to update.
There are threads with stock...click on my signature picture for the links.
What is the end state, are you returning your Note?
Click to expand...
Click to collapse
No I haven't tried in download mode,But I just tried and just got a never ending "connecting" Dialog..
Ok,I just found something that may be the cause.. When in download mode at the top on the left it says i have a custom binary?
Use the stock samsung cable and the back of computer usb port.
rangercaptain said:
Use the stock samsung cable and the back of computer usb port.
Click to expand...
Click to collapse
I have been.. :/
Install the driver
silver03wrx said:
Install the driver
Click to expand...
Click to collapse
Driver is also installed. I even tried reinstalling it several times.
Make sure you have the latest version of Kies I tried to install with old version and got that same message, just uninstall it and re download the newest version
Sent from my SAMSUNG-SGH-I717 using xda premium
Had same problem. Make sure your modem,kernel,and rom are all GB and ucla1. for instance your kernel is probably lf5,should be la1.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
It most likely won't allow you because of the modem. If you don't have the gb modem it will not update. If all else fails you can do an emergency upgrade. Put phone in dl mode and run emergency firmware. It will not connect while in dl mode but will upgrade to ics.
Edit: Just saw the post above mine. Sorry about the double post about the modem.
Follow the directions and you will be fine...
http://forum.xda-developers.com/showthread.php?t=1731654
This has been done time and time again to get custom rom phones to ICS without issue.
Just follow the directions and you'll be fine.

SGS2 won't start after ROM flash (SOLVED)

Hi everyone, this is my first post at this forum and the first post is regarding a problem
The problem started when I started to get the "TWLanucher stoped" message and couldn't do anything so I did a factory restore but that didn't solve the problem, tried to download Go launcher ex and that didn't help so I decided to flash a custom ROM, namely the "[ROM][27/08][4.1.1][AOKP/CM10]X-TremE JB AOKP 1.1 & CM10 1.2 Pure [Aroma-OTA-HSPA+]" and now the phone freezes at the green android "guy" and grey "android" text, the only thing I can do is tapping the "home" button so it changes color, that's it nothing else. I also tried "[ROM][27/08][4.1.1][AOKP/CM10]X-TremE JB AOKP 1.0 & CM10 1.2 Pure [Aroma-OTA-HSPA+]" (version 1.0) with no prevail and now getting desperate so please help. Some facts
GT-I900I
Rooted, but still official samsung
flashed via "install zip from sdcard"
I hade XXLPQ
I live in Sweden (if it matters)
Did you do a factory reset after flashing the ROM?
okmijnlp said:
Did you do a factory reset after flashing the ROM?
Click to expand...
Click to collapse
No I didn't and now my problem is even worse I tried flash the official samsung ROM via Odin and that failed and when I start the phone I get "Firmware upgrade encountered an issu. Please select recovery mode in Kies and try again". Kies cannot connect to phone anymore and the only thing that works is Volume down + home + power button to enter odin mode but odin cannot flash anymore and I'm getting MD5 hash is invalid
Have I messed it up big time?
mgorgis said:
No I didn't and now my problem is even worse I tried flash the official samsung ROM via Odin and that failed and when I start the phone I get "Firmware upgrade encountered an issu. Please select recovery mode in Kies and try again". Kies cannot connect to phone anymore and the only thing that works is Volume down + home + power button to enter odin mode but odin cannot flash anymore and I'm getting MD5 hash is invalid
Have I messed it up big time?
Click to expand...
Click to collapse
Why can't Odin flash any more? Is it because your phone doesn't show up as connected or..? And where does it say MD5 hash is invalid?
Sent from my GT-I9100 using xda app-developers app
okmijnlp said:
Why can't Odin flash any more? Is it because your phone doesn't show up as connected or..? And where does it say MD5 hash is invalid?
Sent from my GT-I9100 using xda app-developers app
Click to expand...
Click to collapse
I can boot into odin mode and phone is found in odin, I choose PDA and the tar file then it says "please wait" and then "MD5 hash file is invalid". Please see attached screen shot
mgorgis said:
I can boot into odin mode and phone is found in odin, I choose PDA and the tar file then it says "please wait" and then "MD5 hash file is invalid". Please see attached screen shot
Click to expand...
Click to collapse
Re-download the firmware, preferably from a mirror, - that ones corrupt. Or download & flash a different firmware.
Sent from my GT-I9100 using xda app-developers app
okmijnlp said:
Re-download the firmware, preferably from a mirror, - that ones corrupt. Or download & flash a different firmware.
Sent from my GT-I9100 using xda app-developers app
Click to expand...
Click to collapse
You're right! it was corrupt so I downloaded "I9100XXLQ5_I9100OXALQ5_OXA" and odin fixed it but in some strange way the phone shows that it has "I9100XXLPQ_I9100OXALPQ_XEO" which is strange I thing BUT that's no problem, as a matter of fact, that IS the one I wanted to download first so thank you very much okmijnlp you saved my day! I have another question if it's OK: what custom ROM can I have on my phone? are there and conditions or restrictions or requirements for using the various ROMs?
mgorgis said:
You're right! it was corrupt so I downloaded "I9100XXLQ5_I9100OXALQ5_OXA" and odin fixed it but in some strange way the phone shows that it has "I9100XXLPQ_I9100OXALPQ_XEO" which is strange I thing BUT that's no problem, as a matter of fact, that IS the one I wanted to download first so thank you very much okmijnlp you saved my day! I have another question if it's OK: what custom ROM can I have on my phone? are there and conditions or restrictions or requirements for using the various ROMs?
Click to expand...
Click to collapse
You're very welcome please add "(SOLVED)" to this threads title . You can use any from the Galaxy SII original Android development & Galaxy SII Android development sections. Be sure to do a nandroid backup before flashing any ROMs and do a full wipe after flashing them so you don't run into any more problems .
Sent from my GT-I9100 using xda app-developers app

[Q] No update available after unroot

Good day,
I have a Samsung Galaxy S3 phone, which I recently unrooted. I followed this guide to unroot:
http://forum.xda-developers.com/showthread.php?t=1710613
I used Odin3, v1.85. The file I put in the PDA section was downloaded from the site in the guide and was the following: I9300XXALF5_I9300PROALF1_I9300XXLF5_HOME.tar.md5
I did run into some problems while attempting to unroot though, a few times I started the process in Odin to find it had failed after the first quarter of the bar was filled. I think this might have had something to do with my pc ejecting my phone whenever it felt like, but I'm not completely sure (the rooting was done on a different pc by someone else). Of course, because of that I couldn't properly start my phone and it gave me an error message about the firmware not being correctly installed. I persisted and eventually I got it working, though no idea how I managed.
Now, before the root and during the root I had Android 4.1.1, but after the unrooting it went to 4.0.4. Whenever I try to search for an update, either via WiFi, 3G or even Kies on the pc, it says there aren't any new updates. Device status is normal, and custom binary download is No. Bought my phone in Belgium, if that matters any.
Screenshot of the about screens in attachment. Is there anything I can do to get it to update, preferably without the use of Odin?
Please be gentle, I'm a complete noob when it comes to this and I'm not looking to reroot.
Thank you for reading through!
just connect your phone with computer and update via samsung kies
else, download the firmware from http://sammobile.com/firmware/ for your country and flash using pc odin
XeactorZ said:
just connect your phone with computer and update via samsung kies
else, download the firmware from sammobile.com/firmware/ for your country and flash using pc odin
Click to expand...
Click to collapse
Thanks for taking the time to reply! I however already tried with Samsung Kies, and it says there isn't an update there too. I tried finding the latest firmware on the site you linked for unrooting, and it came up with the file I mentioned in the first post, which resulted in 4.0.4. I'm kinda hesitant to flash again, since I encountered problems when I unrooted.
EDIT: Just tried with Kies again, and it tells me it is the latest firmware. It says something like this:
PDA:LF5/PHONE:LF5/CSC:LF1 (PRO)
Root your phone again
And install mobile odin
Then wipe data and cache using Mobile Odin
It will factory reset
Then you will see that your device status becomes normal
Then go to super su settings and choose full unroot
Sent from my GT-I9300 using xda premium
freddy1991 said:
Root your phone again
And install mobile odin
Then wipe data and cache using Mobile Odin
It will factory reset
Then you will see that your device status becomes normal
Then go to super su settings and choose full unroot
Sent from my GT-I9300 using xda premium
Click to expand...
Click to collapse
Thank you! I will try that soon, when I have time. Just a question though, is there no need for Triangle Away with this method? I remember using it for the unroot before.
I think you should also use triangle away to reset the flash counters
Sent from my GT-I9300 using xda premium
Guess I'll post it here for people who happen upon the same problem.
Got it fixed, using this guide:
androidcritics.com/how-to-update-samsung-galaxy-s3-to-official-android-4-1-1-jelly-bean-xxdlib-firmware/
Basically just used Odin to flash the file downloaded there (I9300XXDLIB_I9300OXFDLI1_I9300XXDLIB_HOME.tar.md5) on the phone, worked after the second try. I think my problem is that my computer decides to eject my phone whenever it feels like.
After flashing 4.1.1, it found and installed 4.1.2 update, so I think it's fixed now.
Thanks to everyone who helped. Cheers!

[Q] Firmware Upgrade Error

Sorry if this is answered on another thread; I couldn't find any answer that helped me, so I am opening this thread.
My Galaxy S3 I9300 is stuck with the error: "Firmware Upgrade encountered an issue. Please select recovery mode in Kies & try again."
But when I try to upgrade using Kies I get the error message "This device's version cannot be updated." I get as far as entering my model number and S/N.
I cannot enter recovery mode on my S3, only download mode, so I am unable to perform a hard reset.
My phone is not compatible with Kies3 so I am using Kies.
Any suggestions?
make sure your phone is not rooted,otherwise kies becomes unvailable.
Flash stock ROM via Odin Download at http://www.sammobile.com/firmwares/
How can I tell?
alecore said:
make sure your phone is not rooted,otherwise kies becomes unvailable.
Click to expand...
Click to collapse
How can I tell if the phone is rooted? I got the phone second hand last week, and I don't know if it had previously been rooted.
In download mode, I see the following:
ODIN MODE
PRODUCT NAME: GT-I9300
CUSTOM BINARY DOWNLOAD: No
CURRENT BINARY: Samsung Official
SYSTEM STATUS: Official
I am guessing this means it hasn't been rooted?
rmurray1975 said:
How can I tell if the phone is rooted? I got the phone second hand last week, and I don't know if it had previously been rooted.
In download mode, I see the following:
ODIN MODE
PRODUCT NAME: GT-I9300
CUSTOM BINARY DOWNLOAD: No
CURRENT BINARY: Samsung Official
SYSTEM STATUS: Official
I am guessing this means it hasn't been rooted?
Click to expand...
Click to collapse
Download root checker from google play
On what?
nikctsh said:
Download root checker from google play
Click to expand...
Click to collapse
This may seem a stupid question but on what am I supposed to download Root Checker? I cannot access my S3 (the reason for this thread).
rmurray1975 said:
This may seem a stupid question but on what am I supposed to download Root Checker? I cannot access my S3 (the reason for this thread).
Click to expand...
Click to collapse
So why don't you provide us more details on why your phone stuck with that error message so that we can help you. You say you just got the phone second hand last week, so apparently the phone still works when you first get your hand on it. You must have done something to it, causing it to stuck with that error?
This is how I got it
nikctsh said:
So why don't you provide us more details on why your phone stuck with that error message so that we can help you. You say you just got the phone second hand last week, so apparently the phone still works when you first get your hand on it. You must have done something to it, causing it to stuck with that error?
Click to expand...
Click to collapse
This is the state I got the phone in. I had taken a quick check on the internet to see how to resolve the issue, and thought it would be worth the cost of the phone (40 Euros) to try to fix it myself. Guess I was wrong!
rmurray1975 said:
This is the state I got the phone in. I had taken a quick check on the internet to see how to resolve the issue, and thought it would be worth the cost of the phone (40 Euros) to try to fix it myself. Guess I was wrong!
Click to expand...
Click to collapse
I'm not sure whether this can help, but try mate.
1) Enter download mode and install stock rom using ODIN (preferred)
If this doesn't do the trick, try another EXPERIMENTAL alternative way,
2) Enter download mode, root your device using CF root using ODIN, flash a custom recovery using ODIN, boot into your custom recovery, flash a custom rom (risky)
I never encountered this before so I have no idea whether this can actually help or not, so do this at your own risk.
You are a star!
nikctsh said:
I'm not sure whether this can help, but try mate.
1) Enter download mode and install stock rom using ODIN (preferred)
If this doesn't do the trick, try another EXPERIMENTAL alternative way,
2) Enter download mode, root your device using CF root using ODIN, flash a custom recovery using ODIN, boot into your custom recovery, flash a custom rom (risky)
I never encountered this before so I have no idea whether this can actually help or not, so do this at your own risk.
Click to expand...
Click to collapse
You are my new hero!!!
I flashed the stock rom in Odin 3.09 and it worked a treat! I have a working telephone!
Thank you very much!!!
rmurray1975 said:
You are my new hero!!!
I flashed the stock rom in Odin 3.09 and it worked a treat! I have a working telephone!
Thank you very much!!!
Click to expand...
Click to collapse
You are welcome mate, glad that I helped you

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