I got caught in the rain two days ago and my phone got quite wet. However it seemed to be working fine so I thought nothing of it. About 8 hours afterwards, the phone stopped picking up a mobile network signal.
I restarted the phone, and still no signal - from looking in the mobile network settings, the phone is acting as if it doesn't have a SIM card inserted. No APNs show up, choosing to select a mobile operator results in an error etc - removing the SIM card seems to have no affect on this. Absolutely everything else is working completely fine - the phone just doesn't seem to be picking up my SIM card.
Suspecting water damage, I have since put it to dry with some rice. Having tested it again after ~36 hours, the situation doesn't seem to have changed. Any suggestions on what else I should try? Do I have any chance of getting a repair under warrantee?
U have checked data toggle
Sent from my MB525 using Xparent Cyan Tapatalk 2
Yup - it's not just data, I can't connect to a network at all (no voice). Airplane mode is off.
mejogid said:
Yup - it's not just data, I can't connect to a network at all (no voice). Airplane mode is off.
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Than service center only .If Service Center found that is because of water than you need to pay...If you're lucky they didn't find it than free...Mostly they will find it
Try another Sim card in it, it might just be the Sim, at least you will know if its the phone or Sim then
Sent from my GT-I9100 using XDA
Related
Hello Problem solvers
I am going to buy an HTC Amaze , but there seems to be a little problem with the network of the phone , below i have stated down the exact lines what the seller has told me. Please suggest should i buy this or not.
The seller says :
"I bought it from someone and everything was unused. I put my sim card in and it worked for a few hours then it was unable to read my sim card. My sim still works on my other smartphone, but I do not have the time to find out what is wrong with the phone. I've tried other sim cards from other phones and also did NOT work. Seems like it won't connect to the network no matter what. Maybe the phone is locked or is not able to be used for whatever reason. Everything on the phone works perfectly as new. WIFI, apps, camera camcorder, games, etc. Everything.. Just doesn't seem like it will get any signal from the service provider. Possibly someone will know what to do and can fix or modify it. Can use it like it is or take it for parts, I don't know. Comes with all original equipment: USB cable/charger, manuals, and will have 8GB micro SD card. AGAIN, THE PHONE IS NOT CONNECTING TO THE NETWORK (SERVICE PROVIDER) AT ALL."
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He later adds on to his saying :
UPDATE: Actually, the phone recognizes when a sim card is in, but will not connect to the network to make a call or connect for data. I am almost sure nothing is wrong with the phone and possibly could be a problem with the network or service provider.
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Has anyone experienced this before? Please let me know what should i do, The price in which he is giving it to me is very good. If there are any solutions for this problem , please mention.
Thank you forum!
Regards,
Hmmm....the phone is like a month old. It is still under warranty. Why isn't the seller getting it fixed rather than take a loss? I'd be very suspicious. It could have been reported stolen and locked down. My spidey sense is tingling.
My replacement did this, I went into network settings and chose network, search automatically and wala problem solved. But still don't hand over the green until your sure.
Sent from my HTC Amaze 4G using xda premium
Could the IMEI be blacklisted?
You have to call Tmo and have them register your sim. I had same prob when I first got amaze.
Sent from my HTC_Amaze_4G using XDA App
it might also be the sim card ... i know when i bought the amaze from the tmo store they said it will not take the sim from my old phone and that it only works with the sim card that came with the phone...
Anyone else had a problem with losing the ability to call and text? I had no problems until last night now it says I'm not registered on a network I have tried reconnecting but says it's unable to. Also had a sim swap with O2 and still no joy. I think I may have to send the phone back for replacement. Odd thing though I still have full data capability.
Sent from my GT-I9300 using XDA
:/
DABenji said:
Anyone else had a problem with losing the ability to call and text? I had no problems until last night now it says I'm not registered on a network I have tried reconnecting but says it's unable to. Also had a sim swap with O2 and still no joy. I think I may have to send the phone back for replacement. Odd thing though I still have full data capability.
Sent from my GT-I9300 using XDA
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Click to collapse
I have this exact same error, on the same network. Got my S3 last week, locked to Orange. Paid £18 to have it unlocked and didn't work at all. At first I couldn't even get the phone to recognize the SIM so I replaced the SIM/Micro SD tray. Now it picks up SIM cards but just doesn't register them to any network. Would be good if there is an easy fix to this, although it seems like an antenna problem which would be very difficult and expensive to fix since the antenna for calls lies on the main board. Most other parts can be replaced relatively cheaply and with ease.
It seems that everytime I plug my phone to the charger for few hours, it goes into Emergency calls only mode where I have no data and no calls incoming nor outgoing. Only way to solve it is to restart the phone or turn Airplane mode on and off to reset. Is this a common problem ? Could it have happened from unlocking my boot loader and rooting ?
I'm considering switching to the custom ROM "the base" in order to maybe solve this
Well I think this is new. Could just be a bad sim card. I don't have this problem and I haven't seen anyone else mention having it. I'd go to where ever I got it and have them swap the sim and if that didn't work the phone.
I would open the sd card/sim card cover and make sure sim is inserted fully. It should lock into place and need to be pushed in further to eject. I used a paperclip to push it in.
adfurgerson said:
I would open the sd card/sim card cover and make sure sim is inserted fully. It should lock into place and need to be pushed in further to eject. I used a paperclip to push it in.
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Click to collapse
I second using a paperclip to make sure the SIM seats properly.
Sent from my LG-E970 using XDA Premium HD app
I actually had this happen to me like two days ago. I had just texted someone before walking to the lower level of a mall to go shopping. I took a look at my phone a little later and my phone was stuck on Emergency Calls with no data coming in. The carrier on the status bar wasn't even there anymore. Restarted my phone and all was fine. Not sure what caused it.
I've had this the last two days in areas I've always had great service. Wonder what's up with it.
Sent from my LG-E970 using Tapatalk 2
You guys in gsm/wcdma/lte auto or gsm/wcdma preferred?
whiteguypl said:
You guys in gsm/wcdma/lte auto or gsm/wcdma preferred?
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Is there a way to change this? I can't find it in settings...
Sent from my LG-E970 using Tapatalk 2
droidiac13 said:
Is there a way to change this? I can't find it in settings...
Sent from my LG-E970 using Tapatalk 2
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Click to collapse
Base rom has this enabled, or you need to be rooted and edit build prop.
I had this happen last week. I did the airplane mode toggle to clear it... but it freaked me out for a few minutes.
Running The Base, sk8r's kernel during install, no change to the LTE setting, no crazy mods applied.
I also sit in a nearly-dead-zone at work, and I have lost the data connection. Moving into the clear does not fix the issue. Reboot has been required.
This Android App Might Help
I had just the same problem with my Samsung Galaxy S2 with UK mobile provider Three.
I eventually wrote an app called which reconnects whenever it detects that the phone has got locked into Emergency Calls Only.
Maybe it will be of use to you. Search Google Play for "Cell Reconnect". Seems I'm not allowed to post links here yet...
Figured it out for my phone
I got a refurbished LG optimus G E970 from a seller online and had this issue the second day of using it. I checked to see if it was the SIM or SD card by putting them into my old phone, but that wasn't it because the old phone still functioned properly making calls/messages. I even did a factory reset on the phone. Still didn't work. I finally just decided to change the mobile networks to my provider's GSM network and it worked. Not sure why it didn't work in the first place since I never changed the network, but this did the trick.
CyCloud said:
I got a refurbished LG optimus G E970 from a seller online and had this issue the second day of using it. I checked to see if it was the SIM or SD card by putting them into my old phone, but that wasn't it because the old phone still functioned properly making calls/messages. I even did a factory reset on the phone. Still didn't work. I finally just decided to change the mobile networks to my provider's GSM network and it worked. Not sure why it didn't work in the first place since I never changed the network, but this did the trick.
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Hello. Could you please elaborate on how you fix that issue? I'm currently on T-mobile and my unlocked AT&T LG E980 is losing signal like crazy, just briefly loses signal and goes into emergency mode only. It is so annoying though. Would really appreciate any insight on it. Thanks.
---------- Post added at 05:58 AM ---------- Previous post was at 05:36 AM ----------
adambuckley said:
I had just the same problem with my Samsung Galaxy S2 with UK mobile provider Three.
I eventually wrote an app called which reconnects whenever it detects that the phone has got locked into Emergency Calls Only.
Maybe it will be of use to you. Search Google Play for "Cell Reconnect". Seems I'm not allowed to post links here yet...
Click to expand...
Click to collapse
Will try it. Thannks..
My DNA just has the Voice service after connecting to WiFi over night. The first thing I need to do after leaving home is flight mode on and off to get the phone back on the carrier's network data. It is annoying, Am I the only one here?
G-Nexus said:
My DNA just has the Voice service after connecting to WiFi over night. The first thing I need to do after leaving home is flight mode on and off to get the phone back on the carrier's network data. It is annoying, Am I the only one here?
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I get the same problem. I have also experienced "preparing sim card" messaged several times. I hope the OTA update helps, I have not had the chance to install it as I am currently studying abroad.
G-Nexus said:
My DNA just has the Voice service after connecting to WiFi over night. The first thing I need to do after leaving home is flight mode on and off to get the phone back on the carrier's network data. It is annoying, Am I the only one here?
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Click to collapse
Its a common bug. My gf n I get it often
Sent from my HTC6435LVW using xda app-developers app
autolycus89 said:
I get the same problem. I have also experienced "preparing sim card" messaged several times. I hope the OTA update helps, I have not had the chance to install it as I am currently studying abroad.
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Click to collapse
Have you tried in gsm only mode? I have same problem and preparing SIM card issue doesn't come up in 2g mode. I was reading this kind of issue is produced most likely by a faulty 3g antenna.
Sent from my HTC6435LVW using xda app-developers app
I experience this problem frequently too. Not sure if there really is a fix for it. Toggling between airplane mode works for some people, reseating the SIM card, gently erasing the back of the sim card, applying 2 layers of tape to the sim card tray to keep the card seated appropriately, exchanging for a new SIM, putting phone into airplane phone and removing sim than replacing sim card, remove sim card than boot into recovery and clear cache and dalvik, etc.. yes I've tried most of these but to no avail. The OTA update may have helped a little I am not sure. Most believe it is a hardware issue that really can't be permanently fixed. If anything else is found let us know. Such an annoying problem that totally ruins this amazing phone.
There's different issues being discussed here. It sounds like you're having the issue where you need to toggle airplane or network sometimes when switching between networks or from WiFi to mobile data.
It's not device specific, there's some decent articles on it and in the early days we thought it was a Verizon issue. But it's actually a Sprint problem too I learned on accident when I was trolling their forums.
When the network is activated, on a device with a SIM card on Verizons network, the preparing SIM notification is actually describing a process very similar to *228 back in the olden days before LTE that was done when first activating a device on the CDMA network. The LTE network is different in that everytime it connects to the network is does that SIM activation process.
I know on my networks here, there's a changeover in one place it happens about 50 percent of the time.
If that's what is happening to you and toggling airplane fixes it, I think it's an LTE/network symptom and not due to a faulty device.
However I have a device I'm about to warranty with a hardware failure I'm thinking. It gets data great but absolutely no voice ever, never had an incoming call or anything. Or made an outgoing call in the month I've had it. It doesn't bother me I didn't buy this thing to talk on, but I'm donating the device so I'm going to have it fixed.
Anyway, from all the OP has posted so far, I'm not feeling like it's a hardware or device issue, however as more info develops that opinion may evolve.
Sent from my HTC6435LVW using Tapatalk 2
U r the man Charlie. I am having an identical issue as op. And based on occurrences relevant to location it seems that this is only an issue when under 4g service-atleast for me-. Toggling airplane mode reactivates SIM as u said and restores full functionality. However, I have noticed the time needed to pass for said issue to reoccur is significantly shorter unless a full restart is preformed. If fastboot is enabled the issue persists. My question is this; if this is a network issue -which I'm sure it is at least in part- what software wise -if anything- could be going on a full restart fixes?
Sent from my HTC6435LVW using xda app-developers app
I'm a gsm user and I'm having the issue in a non 4g lte network. I have preparing SIM card every couple of minutes. If I toggle to gsm only mode everything is perfect, not even a single issue. Looking to the logcat, when the error comes up, it shows a message about ICCID number doesn't match stored one and then invalid radio technology. Is this software or hardware? I'm really confused. I've already tried everything from software side, kernels, radios, roms, RUU to stock.
Sent from my HTC6435LVW using xda app-developers app
Finally, after months of waiting I have received (a broken package) my Omate today. I have a hugh problem with the simcard I think. I have inserted a KPN (local carrier) card in the slot. I have booted my Phone, I had to put my pin for card in en clicked ok. But nothing after that is working from mobile signal or mobile data. The wifi is working. This my whole idea of the platform. I searched the forums, but didn't find anything. Anybody an idea? Else my (I have a windows Phone) watch is really disapointing...
Thanks
remco_ploeg said:
Finally, after months of waiting I have received (a broken package) my Omate today. I have a hugh problem with the simcard I think. I have inserted a KPN (local carrier) card in the slot. I have booted my Phone, I had to put my pin for card in en clicked ok. But nothing after that is working from mobile signal or mobile data. The wifi is working. This my whole idea of the platform. I searched the forums, but didn't find anything. Anybody an idea? Else my (I have a windows Phone) watch is really disapointing...
Thanks
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Click to collapse
Did you check to make sure u have the correct carrier APN settings?
Sent from my HTC One_M8 using Tapatalk
My sim card went in both ways :/ Make sure its contact side up
Sent from my LG-V500 using XDA Free mobile app
Since he had to enter his pin after rebooting, his sim is being detected and so is inserted correctly enough for that anyway. That leaves him with APN issues or radio/antenna incompatibility or incorrect assembly as possibilities to check into. Some TrueSmarts arrived to owners with the antennas either not connected or grounded against other metal components. Yes, you have to open the back to check that.
Sent from my Nexus 5 using Tapatalk
Thanks, Factory reset was the solution. The problem now have after two hours playing with it, put in the charger (with 10%), that is screen is black and doesn't come up anymore. I am really disapointing in this smartwatch. From the beginning I have problems with charging, when I charge I have to reboot and now the watch is dead..... great to spent money like this. Anybody else has this issue with the watch? I see a lot of people with blackscreens.
I have inserted even the second battery, but in for 2 hours (don't see any charging things) in the loader, but nothing happend....:crying::crying:
The charging circuitry and logic on the TrueSmarts is reportedly defective at the design level. Omate was having so much trouble with early 1.3 GHz TrueSmarts overheating during normal use at one point that they locked them down to 1 GHz to reduce the self-destruction and return rate.
Might not have been enough.
Meanwhile, there have been a number of reports of the charging cradles being or going bad. Even inside the watch there can be issues with the battery contacts not contacting, both for charging and for powering the watch. Some people have resorted to adding a paper shim between the battery and the back cover.
Sent from my Nexus 5 using Tapatalk