Dear all,
Just got my hands on a second hand transformer prime. Everytime I turn it on, there's a line of words saying your device is unlocked. What does it mean? And will my device be seemed as warranty cousin?
Sent from my HTC One X using XDA
wildbizzar said:
Dear all,
Just got my hands on a second hand transformer prime. Everytime I turn it on, there's a line of words saying your device is unlocked. What does it mean? And will my device be seemed as warranty cousin?
Sent from my HTC One X using XDA
Click to expand...
Click to collapse
It means your bootloader is unlocked.
When your bootloader is unlocked, your warranty is voided.
MartiniMoe said:
It means your bootloader is unlocked.
When your bootloader is unlocked, your warranty is voided.
Click to expand...
Click to collapse
Hi Martini, thanks for your prompt reply. Appreciate it.
Btw is it a normal case where the machine hangs and then restart itself? It happens to me two - three times a day for an average of 2 hours use.
My Prime only reboot when it's VERY hot or when an application hang for a long time... (one time a week at most)
What are you doing when it reboot?
wildbizzar said:
Hi Martini, thanks for your prompt reply. Appreciate it.
Btw is it a normal case where the machine hangs and then restart itself? It happens to me two - three times a day for an average of 2 hours use.
Click to expand...
Click to collapse
chances are the person that sold it to you left a bad rom on the prime
maybe try reflashing another rom onto the prime?
do you know if you have CWM on it?
So unlocked.. never regretted it. Using androwook v1.35 with motley kernel 3.0.5...
Sent from my Transformer Prime TF201 using xda premium
RE
I am unlocked to its great have virtouos prime .28 installed makes it al better
Kedas said:
I am unlocked to its great have virtouos prime .28 installed makes it al better
Click to expand...
Click to collapse
Hi Bro, where do I check the version number? I go down to the setting--> about tablet and didn't find any number which is close to .28 except that the wifi version is .22. Is this the version number you're talking about? Btw, I tried the system update and it said no new update can be found. (I'm from Singapore, is it the reason why I haven't received the .28 version update?)
LinkDiegoHylia said:
My Prime only reboot when it's VERY hot or when an application hang for a long time... (one time a week at most)
What are you doing when it reboot?
Click to expand...
Click to collapse
Hi Dude, the reboot can be caused by various third party programmes that I use. (they're downloaded directly from play store). I'm quite suspicious of this rebooting problem I encountered as I don't think Asus's android system can be this volatile.
Kedas said:
I am unlocked to its great have virtouos prime .28 installed makes it al better
Click to expand...
Click to collapse
Since my device was unlocked by the previous user, I don't have much choice but research about how to get a custom ROM to fully utilise its unbooting power. hahas. I'm also thinking about virtous custom rom.:good:
Look at build number and there should be standing .21 or .28 or some number at the end
Sent from my Transformer Prime TF201 using XDA
Deff a bad rom. They must not have known what they were doing. I reccomend stock roms with snb ultimate kernel or motley l, the latter gave ME too many issues. Snb runs very very smooth on my prime. Reboots are almost unavoidable but you will only see like 2 OR 3 a week on hard gaming, browsing and dl'ing. Look up build.prop and. sqlite mods as well. Good Luck!
Related
Well,
Had my prime 3 days, OTA update to ICA completed, now stuck at black screen after ASUS boot, Tried the battery drain, tried manual update via sdcard still no luck,
Phoned Amazon explained what had happened, RMA sent to return for full refund as they don't have any in stock.
Thought I was going to struggle to get another prime, but got one being delivered from Misco tomorrow.
Hopefully this time it will all go well, or do you think I should stay away from ISC update ??
Cheers
I think it depends on the prime. I was lucky. I have had mine for a week, updated to the latest OTA. Not one problem outside of the sometimes laggy browser. Make sure you charge it or have it plugged in before you update. Also I have heard it forces you to update eventually.
Sent from my ADR6425LVW using xda premium
zorg2000k said:
Well,
Had my prime 3 days, OTA update to ICA completed, now stuck at black screen after ASUS boot, Tried the battery drain, tried manual update via sdcard still no luck,
Phoned Amazon explained what had happened, RMA sent to return for full refund as they don't have any in stock.
Thought I was going to struggle to get another prime, but got one being delivered from Misco tomorrow.
Hopefully this time it will all go well, or do you think I should stay away from ISC update ??
Cheers
Click to expand...
Click to collapse
I would update right away. If there is gonna be a problem updating, I would want to know right away.
nunyabiz said:
I would update right away. If there is gonna be a problem updating, I would want to know right away.
Click to expand...
Click to collapse
yes. mess with it fast make sure all good. if not return within the time window.
leo221 said:
yes. mess with it fast make sure all good. if not return within the time window.
Click to expand...
Click to collapse
I have zero scientific data to back this up, but the first thing I did when I unboxed my prime was the latest update to ICS and it works great.
I got lucky with mine as well, I upgraded to ICS without any problems.
(I have not noticed many of the other reported problems with mine either).
Me myself and alot of other prime owners are have problems with ASUS unlock device tool and i was wondering if anyone has been able to Unlock there prime in the last 2 weeks. Because it say "unknown error may be do to a connection issue" .Im trying to figuare out if it is ASUS unlock server or something to do whit ASUS and not my tablet Thanks
I rooted it back in February when I originally bought it, but I finally unlocked mine last night with no issues. Installed TWRP Recovery and Androwook Rom without a hitch.
djwascom33 said:
Me myself and alot of other prime owners are have problems with ASUS unlock device tool and i was wondering if anyone has been able to Unlock there prime in the last 2 weeks. Because it say "unknown error may be do to a connection issue" .Im trying to figuare out if it is ASUS unlock server or something to do whit ASUS and not my tablet Thanks
Click to expand...
Click to collapse
I just got mine on Wednesday (5/31/12) and unlocked & rooted it with no problem at all...
djwascom33 said:
Me myself and alot of other prime owners are have problems with ASUS unlock device tool and i was wondering if anyone has been able to Unlock there prime in the last 2 weeks. Because it say "unknown error may be do to a connection issue" .Im trying to figuare out if it is ASUS unlock server or something to do whit ASUS and not my tablet Thanks
Click to expand...
Click to collapse
I unlocked mine with no troubles on Thursday, that is to say 4 days ago.
Sent from my Transformer Prime TF201 using Tapatalk 2
I've had mine a couple of weeks and updated it to.21 then decided to unlock and root, of course i took the hard road but thanks to xda and all the great devs i was able to use the unlock tool, roll back to .15 root and so on
So I get the app installed. I agree to the black pop up box then I get a second page with an orangey warning exclamation point and other text but I don't see any option to execute on this page and I can't scroll down to select anything or click on the triangle.
What do I do from this screen? Am I unlocked or is it hanging?
tf201 said:
So I get the app installed. I agree to the black pop up box then I get a second page with an orangey warning exclamation point and other text but I don't see any option to execute on this page and I can't scroll down to select anything or click on the triangle.
What do I do from this screen? Am I unlocked or is it hanging?
Click to expand...
Click to collapse
I unlocked a new one about a week ago. No problems here.
Sent from my Transformer Prime TF201 using Tapatalk 2
So what's the process of using the unlock app. I hate to be that guy but I think im missing something
Edit. I'm using large font so it just made it render wrong with no poss to scroll.
Sent from my Transformer Prime TF201 using Tapatalk 2
Got device with .17 on it rooted with no problem.. same with registration tried apk v7 and 7.1 all i get is the network error previously mentioned. Have spent time getting things setup to my liking but until I have CWM installed I hate to do much more. Does anyone know of an alternative bootloader unlocker besides asus? And, does anyone have any confirmed news as to what asus is doing or thinking on this? Bought device 2Jun12. Thx!
wargear said:
Got device with .17 on it rooted with no problem.. same with registration tried apk v7 and 7.1 all i get is the network error previously mentioned. Thx!
Click to expand...
Click to collapse
I believe you have to be unrooted for the Asus bootloader app to work.
Hmmm don't recall seeing that but, no big deal to try it... let you know... nope wiped twice and installed v7 clean same error about network....
I unlocked two days ago, no problems at all.
Searched other forums and seems like a common yet erratic problem. I'm not a programmer myself ( linux cisco onetime MCSE )... but it appears there are ways to rewrite .apk filez and I hope one of our talented members can find an alternate method or fix for this one.. any takers?
I just unlocked the bootloader after getting the.28 update OTA. No problem at all. One point to remember when using the Asus unlock tool is that you have to be unrooted.
I tried from clean reset twice no root and got same msg. Firmware update says no update avail currently has build 9.4.3.17 US that it came with. nothing good is free if anybody here has a proposed solution I'm more than happy to contribute!
asus support
Well I sent asus support a description of my problem and got a reply to call a support center. They were very polite and listened to my findings after the expected warrantys gone if you tried this sermon... bottom line is this: it became clear that there is a serial number problem at asus they kept telling me mine was invalid even though I read it right off the unit to them. I pointed out that when Unit was registered online - no problem. Their only suggestion was to wipe unit download .29 and try again bad serial number not withstanding. No dice same error msg... have to wait till a modified unlocker is finished.
cam30era said:
I just unlocked the bootloader after getting the.28 update OTA. No problem at all. One point to remember when using the Asus unlock tool is that you have to be unrooted.
Click to expand...
Click to collapse
i don't know why people are saying this...
i unlocked mine well after i rooted it...absolutely no problems
i even specifically wanted to root it first...as unlocked the bootloader on some devices wipes everything..so i rooted, backed up my apps, then unlocked the bootloader..without a problem
but unlocking the bootloader (and consequently rooting) does not wipe anything so you're fine regardless
and as far as recently unlocking...i got one of the first primes and i JUST unlocked mine three days ago without a problem..*knock on wood*
truthlesshero said:
i don't know why people are saying this...
i unlocked mine well after i rooted it...absolutely no problems
i even specifically wanted to root it first...as unlocked the bootloader on some devices wipes everything..so i rooted, backed up my apps, then unlocked the bootloader..without a problem
but unlocking the bootloader (and consequently rooting) does not wipe anything so you're fine regardless
and as far as recently unlocking...i got one of the first primes and i JUST unlocked mine three days ago without a problem..*knock on wood*
Click to expand...
Click to collapse
Your FFC just died....lol
DROID DOES, Apple did...like I forgot when
I was fully rooted and running the .28 update but was unhappy with it. A few days ago, I unlocked my rooted .28 TFP with no issues. I am now a very happy TFP owner running Virtuous Prime Rom with Motley's 3.04b kernel OC'd at 1.7ghz and running great!
Sent from my Transformer Prime TF201 using XDA Premium HD app
did the OP figure this out? tried reinstalling drivers (could only do windows default drivers), full wipe. about to try downloading the .28 f/w to my sd to flash/wipe it that way. i do NOT have the serial unknown issue and have had no issue with OTA's.
I did send it in for green camera and mura issues, but i'm nearly certain they did not replace my mo-bo
4/18/2013
After months of waiting, my tablet is FINALLY UNLOCKED! If you are in the US, see this post. Thanks you Tien (Asus_USA)!
Update 9/2013:
AlphaDog_NL said:
It's back.
It works
Sooooooo people, contact ASUS Support about your device tracker not working! They will give you support on that, and because it has the same problem causing it, it will fix the unlock issue!
Click to expand...
Click to collapse
Hi all, I decided to finally take the dive a couple days ago to unlock my beloved prime and try out androwook and other custom roms that supposedly put stock to shame. However, I was unfortunately confronted by a crude and nasty message along the lines of:
Code:
An unknown error occurs, which may be a network connection issue.
Please wait and try again later
As usual, I unrooted, rebooted, and tried again. No luck.
I disabled and uninstalled ATP Tweak (sio scheduler/systune), replaced my modified dock keyboard files (browser mod, switched alt/search buttons), and tried again. No luck.
Factory reset from the settings menu. No luck.
Placed the .28 US update on my SD card, rebooted, and re-flashed the update. No luck.
Where does that leave me now? Locked and feeling imprisoned. I'm wondering if it is worth it to downgrade and try unlocking. So far, I have only seen one person have any success with this. Due to the potential brick risk, I want to stay away from this unless I know it will work. I also know that Asus asked for the MAC address of a prime owner with this issue, but that didn't go anywhere.
This seems like it may be an issue that is experienced by anyone that RMA'ed their tablet for whatever reason. I, personally, sent mine in for a green camera issue and mura, but do not think that they changed my motherboard.
I am also curious to see how many other people are having this issue. If it is sizable, I am willing to start a petition to Asus for them to support their unlock tool and fix this stupid error without an RMA. To that effect, please answer the poll above to let me gather some data on the unlock tool.
Thanks to everyone for your help and support that makes xda such an amazing community!
PS I don't want to see any "Asus sucks" posts. There are tons of other threads for that so please spare us
Additional info:
Have tried this on several different network connections.
Have not yet contacted Asus to see if they have my prime listed as "unlocked" already, but will do so sometime this week.
Logcat of running unlock tool results in this:
Code:
D/KeyBoxService(10158): === StatusCode: SC_UNAUTHORIZED!
D/KeyBoxService(10158): === OTA BEGIN
E/KeyBoxService(10158): === Connection to http://wvdrm.asus.com refused
D/KeyBoxService(10158): === Retry after 600 seconds.
D/KeyBoxService(10158): === OTA END
July 13th Update:
I have contacted Asus with this information. I learned something interesting. Asus has my tablet (s/n) listed as LOCKED. They also did not replace my mainboard when I RMA'ed the tablet. I also have not had the unknown serial number issue. Considering those were the 3 criteria a few of us had considered to be the reasons for not being able to unlock, I am now baffled.
I am going to continue communicating with Asus and hopefully push the matter a little bit more so that something happens. As I was told, "HQ is probably aware and working towards a fix". Let's hope that happens sooner rather than later.
September 5th update:
Seems that Asus HQ figured out a fix, but it requires an RMA. We'll find out soon if it actually works...
September 29th update:
Some of the members in this thread have sent their primes in for an RMA to fix the issue. The first prime back STILL has the problem. Asus HQ is looking into the matter...again...
Asus wants me to resend my tablet back to RMA to see if they can fix the problem. I'll see what they have to say, don't really want to RMA back. It's a software issue it seems to me, changing any hardware will just make it worse.
edit: Email was no help. Dumb. Stuck again! Yay
dude2k5 said:
Asus wants me to resend my tablet back to RMA to see if they can fix the problem. I'll see what they have to say, don't really want to RMA back. It's a software issue it seems to me, changing any hardware will just make it worse.
Click to expand...
Click to collapse
Agreed, this seems like a server/application issue that they can fix on their end hopefully!
I have this Problem ,too
Nothing help !
This is so frustrating ...
Asus Transformer Prime 32GB
0.28 Software and Root
nhshah7 said:
Agreed, this seems like a server/application issue that they can fix on their end hopefully!
Click to expand...
Click to collapse
I found a tool for downgrading that worked pretty well, and when combined with Sparkys tool that will root you so easily on .28, the process of downgrading might be worth a try once you've done everything else.
I'm anxious to hear if anyone who's never rooted and has a serial number has ever had this problem.
I thought my tablet hadn't been unlocked correctly because of some issues and some of the people helping me troubleshoot and figure out the prime when I first got it told me to try running the unlock tool again and said i should get a response, but I always got the same network error. However I bought my prime second hand and it had been rooted before. Finally ended up doing some manual tests with ADB to determine if my problem was unlock related and it wasn't.
I had just gotten the prime, and people said even being unlocked I still shouldn't have gotten that network error. I just gave up after that, and have always wondered if it was related to it being previously rooted.
I can't unlock my tablet. I just don't get any error message at all. But I am 100% sure it's not unlocked.
No Problems here
I have a rooted 0.28, I did not root until after I got the 0.28 update.
I just ran the unlock tool downloaded from this thread:
http://forum.xda-developers.com/showthread.php?t=1510737
I had to use the dropbox downlown because the one from ASUS would not work.
Unlocked, no issues. No factor reset necessary, no removing root. Now i'm completely unlocked and ruined my warranty just for you guys.
Now i'm going to go install a custom rom.
Later.
Unlocking by a dummy
I unlocked a couple of weeks ago but it wasn't easy. Why? because I am half dumb and need reading glasses. It took me part of 2 days to figure out what was going on. I would get to the final scare screen that warns you that if you do this you are screwed forever and then I could not go any further. There were no buttons to click or agreement check boxes to check just the sad warning big as life.
Then I watched a video, the one with the hyper dude with braces unlocking his prime. And I realized I was missing the buttons on that warning screen. It occurred to met that I had amped up my font size so I could read my tablet without my reading glasses. This action made the font from the warning too big to fit the button on the screen. Went into settings, decreased font size, unlocked, never better.
whycali said:
I unlocked a couple of weeks ago but it wasn't easy. Why? because I am half dumb and need reading glasses. It took me part of 2 days to figure out what was going on. I would get to the final scare screen that warns you that if you do this you are screwed forever and then I could not go any further. There were no buttons to click or agreement check boxes to check just the sad warning big as life.
Then I watched a video, the one with the hyper dude with braces unlocking his prime. And I realized I was missing the buttons on that warning screen. It occurred to met that I had amped up my font size so I could read my tablet without my reading glasses. This action made the font from the warning too big to fit the button on the screen. Went into settings, decreased font size, unlocked, never better.
Click to expand...
Click to collapse
I thanked your post just because it made me laugh. :good:
ShyTownFantasy said:
I can't unlock my tablet. I just don't get any error message at all. But I am 100% sure it's not unlocked.
Click to expand...
Click to collapse
have you tried getting a logcat of your prime while you're running the unlock tool? it's REALLY easy if you have adb setup. if not, you can do it from a terminal emulator app. PM me if you need more help.
Parastie said:
I have a rooted 0.28, I did not root until after I got the 0.28 update.
I just ran the unlock tool downloaded from this thread:
http://forum.xda-developers.com/showthread.php?t=1510737
I had to use the dropbox downlown because the one from ASUS would not work.
Unlocked, no issues. No factor reset necessary, no removing root. Now i'm completely unlocked and ruined my warranty just for you guys.
Now i'm going to go install a custom rom.
Later.
Click to expand...
Click to collapse
I envy you! lol thanks and enjoy! did you ever send in your prime for RMA? I'm thinking that doing so screws us all over lol
whycali said:
I unlocked a couple of weeks ago but it wasn't easy. Why? because I am half dumb and need reading glasses. It took me part of 2 days to figure out what was going on. I would get to the final scare screen that warns you that if you do this you are screwed forever and then I could not go any further. There were no buttons to click or agreement check boxes to check just the sad warning big as life.
Then I watched a video, the one with the hyper dude with braces unlocking his prime. And I realized I was missing the buttons on that warning screen. It occurred to met that I had amped up my font size so I could read my tablet without my reading glasses. This action made the font from the warning too big to fit the button on the screen. Went into settings, decreased font size, unlocked, never better.
Click to expand...
Click to collapse
hahahahahaha i wish my problem were that simple
nhshah7 said:
I envy you! lol thanks and enjoy! did you ever send in your prime for RMA? I'm thinking that doing so screws us all over lol
Click to expand...
Click to collapse
No, never had to RMA. My device is from the US and I'm in Poland so I'm not sure if an RMA would work anyway. I've had it for a month and besides the left screen tearing issue, it works great!
I'm going to install Wooki first and see how that goes. TWRP is already installed and backup has been created. I'll report back if this fixes things. I'm going to try without doing a full wipe (cache and dalvik only). I don't really want to re-install everything.
Parastie said:
No, never had to RMA. My device is from the US and I'm in Poland so I'm not sure if an RMA would work anyway. I've had it for a month and besides the left screen tearing issue, it works great!
I'm going to install Wooki first and see how that goes. TWRP is already installed and backup has been created. I'll report back if this fixes things. I'm going to try without doing a full wipe (cache and dalvik only). I don't really want to re-install everything.
Click to expand...
Click to collapse
From past experience, you should always do a full wipe especially if you want your prime to be performing well. Do a titanium backup of all your apps (the pro version is WELL worth the money) and you'll be up and running with an hour exactly how you were before. Good luck!
nhshah7 said:
From past experience, you should always do a full wipe especially if you want your prime to be performing well. Do a titanium backup of all your apps (the pro version is WELL worth the money) and you'll be up and running with an hour exactly how you were before. Good luck!
Click to expand...
Click to collapse
Yes, my experience with the HTC Desire tells me a full wipe is probably necessary, however I don't like titanium backup. It takes too long and it's easier just letting everything trickle in over the market. I've also found that, unless you're moving from 2.3 to 4.0.x clearing dalvik and cache usually works just as well. It's not like any rom formats the internal memory to use a different setup with better performance...though maybe that's not a bad idea.
BTW, when I said the one from ASUS wouldn't work, I meant it would not download. It just looping on my tablet to which browser it should use, and I eventually gave up and tried the other link.
Got my prime back from asus RMA no more chance to unlock. My prime was unlocked before send to RMA.
They changed the board or chip, when I did the RMA the .28 update JUST came out so I tried applying it before I sent it off. Worked, so it was updated. Then they sent it back after RMA and it was a March update, way back. Don't think they downgraded, but they did change something. Then no unlock at all (though I never tried beforehand, I imagine it would have worked)
Hi,
I don't have the same error message than you, it only say:
Failed to unlock the device, please try again later
I tried again later 3 times already. I have .28 and rooted, I just wonder if it fail because I am rooted or not.
Correct me if am wrong but ur device is locked and u trying to do a OTA Update right??
Sent from my Transformer Prime TF201 using xda app-developers app
allthatinny said:
Correct me if am wrong but ur device is locked and u trying to do a OTA Update right??
Sent from my Transformer Prime TF201 using xda app-developers app
Click to expand...
Click to collapse
sorry, who are you asking?
bASKOU said:
Hi,
I don't have the same error message than you, it only say:
Failed to unlock the device, please try again later
I tried again later 3 times already. I have .28 and rooted, I just wonder if it fail because I am rooted or not.
Click to expand...
Click to collapse
I had .28 rooted and was able to do the unlock no problem. I had to download the app from a dropbox account as I was unable to download from ASUS's website.
The issue seems to be related to RMAs. I bought mine 2nd hand from a guy who got it from his boss, so theres no way of knowing if it was ever returned. It doesnt seem to matter on which firmware you are or if you are rooted or not.... All we (probably) have in common is the RMA factor. At least thats progress!
Is anyone still able to unlock their primes? My unlock tool is not working right.
I was always skeptical about unlocking/rooting my Transformer Prime in case I needed my warranty. I sent off my Prime to get repaired last month and got it back a week ago running the latest .28 firmware.
The first thing I did was try to unlock the bootloader using the official tool but it gave me this error:
"An unknown error occurs, which may be a network connection issue. please wait and try again later"
I searched all over XDA but could not find a solution, only guys with the same issue who still haven't solved it yet. It's basically useless to me with an unlocked bootloader so it's a big deal for me.
I tried downgrading (without root) to .15 and it still didn't work. I tried rooting, unrooting, updating with Root OTA keeper, unlock app mirrors, cache/data clearing, and wiping everything but still no luck. I never had the unknown serial issue and has never been unlocked before. Asus support won't help me (obviously) so you guys are my last hope.
Has anyone found a solution to this yet? It can't be the Asus Unlock servers because they're running perfectly fine. =/
I've tried the same things, all with no luck and haven't found any other way to unlock except Asus's way, unfortunately.
Sent from my Transformer Prime TF201 using XDA Premium HD app
same here same problem. it's killing me
I have never been able to unlock my tablet. \ =
I don't get any errors. My tablet says it's unlock when I try to unlock it but when I reboot it it doesn't say it's unlock.
Trust me, I know it's not unlock!
I been waiting for someone to come up with something so I can install a different rom. \ =
Im in the same boat here... This is crazy, I can't believe so many people have the same problem and theres no fix for it, maybe if this tread gets big enough, someone will figure it out.
This is whats going on with my Dads Transformer Prime-----
----TF201, build number -- iml74k.us_epad-9.4.2.11.1-20120118
This is whats going on
--When I try to boot into recovery I get the android guy on the ground with the red triangle
--When I try to unlock the device I get "unkown network errors please try later"
--When flashing the newest CWM trough Rom manager I get "blob signature verification failed and the reboots normaly
--Theres only 2 options in bootloader
--Also when I try System Firmware update i get no updates available
--Ive tryed viper mod with no luck, I was able to "unroot" and "root" the tablet but I cant do anything else, theres the option to downgrade to .15 but I need to upgrade and I cant.
little bit of the back story is: he bought tablet new, had to update to ICS, then rooted the device somehow (he doesnt remember), he thinks he had CWM before but Im not so sure.
Im completly lost and I have no ideal what to do next, please I need some help.
Im sure someone here on the XDA can figure this out.
First things first. To install CWM (or TWRP) your device MUST be unlocked. The quickest way to check is to reboot. In the upper left corner you'll see 'this device is unlocked'. If you don't see this, then your device is not unlocked and there's no way he had CWM installed.
As of now, there have been many reports of people who were unable to unlock for unknown reasons. Personally, I have a C3 serial number that I updated to .28 the moment it came out of the box. I rooted, and after a week of running rooted I successfully unlocked my device.
The only issue that seems to be common are devices that have been RMA. Have you ever sent the prime back to Asus? As of now, there's nothing that can be done. You can try contact Asus support and see if they can help.
If you have 'this device is unlocked' then you should be good to go.
asus unlock app - network error
Hey,
my first post here, so i hope i do everything right
i got the prime a few days ago...i love it..i mean..i love the hardware..but the asus stock rom is...no comment on this..
so i wanted to run cyanogenmod on my device, its already runnin on my s2 i9100, and before that on my s i9000.
i got everything together, downloaded the unlock app, startet it..and then: "Network error"..i thought OK, checked network, rebootet device,
changed network, did everything possible...same thing: "Network error" WTF?
so i hit google...and landed her, as always when searching for knowledge on android and android devices. since this day, i googled a lot...and this is, what i found out till now:
Unlock tool won't unlock because:
- "No S/N"-Bug (fixed it with ratchet tool, works great but nothing changed in the unlock app)
- rumors say, my device -S/N is not stored on the android server, so i can't unlock...(i called ASUS Germany, gave them my S/N, name, mail, phone...everything...they sad: "ok, we'll fix this and call you back in the next few days" - nothing happend, except that they wrote me an email today "hey, you called our support pls tell us, how it was and if the support was able to help you" - i did and wrote: "sry guys, support didn't do anything...try again")
i tried nearly everything...did factory reset, did ratchet tool, did reflash .21 with manual update, tried everything i did before again...nothing happend...the forums here and elsewhere are full of people unable to unlock their bootloader..looks like Asus is doing simply nothing...
Just the guys from XDA trying to help...but from all i know, they couldnt do anything about it till today..
they decompiled the unlock app, month ago, but nobody seems to be able to find the magic...
so at this point: thx to all ya, great work, i really hope you will be able to help us on this topic in the future.
if i messed things up, talked bull**** or forgot anything, tell me!
btw: what is wrong with Asus, where is .28 for german devices? was out for all other devices on 2012.06.13.. so what the hell is so difficult to bring it for de sku?! Freeze-Bug, when user typing "Ö" o what?!
Grz BeckzZ
Would be great if someone could help us to unlock this thing without going through ASUS. Mine was never able to unlock. I don't even get any messages. I just get 'device is unlocked' and it's not. \=
Yeah, hope so too...
Take a look here: http://forum.xda-developers.com/showthread.php?t=1764917
He's still working on it ...
Sent from my GT-I9100 using xda app-developers app
a different problem
Hi guys, first post. so here goes
well im not having the exact same problem
mine keeps telling me my google account password is wrong, clearly it's not if i can log in to my gmail account.
I searched everywhere and it seems i may be the only person who has this problem
my Prime is Rooted but not unlocked I used ViperMOD i believe.
Oukami said:
Hi guys, first post. so here goes
well im not having the exact same problem
mine keeps telling me my google account password is wrong, clearly it's not if i can log in to my gmail account.
I searched everywhere and it seems i may be the only person who has this problem
my Prime is Rooted but not unlocked I used ViperMOD i believe.
Click to expand...
Click to collapse
Hey,
Just to make sure we talk about the same: your prime tells you, that your google account password is wrong, when you run the asus unlock app on your prime?
Thats weird...never heard, that unlocking is in any way connected to a google account...
Some questions:
1. Do you see you serial number in settings-> about phone -> status?
2. Have you already RMAed your prime for some reason in the past?
Grz
Sent from my Transformer Prime TF201 using xda app-developers app
beckzz said:
Hey,
Just to make sure we talk about the same: your prime tells you, that your google account password is wrong, when you run the asus unlock app on your prime?
Thats weird...never heard, that unlocking is in any way connected to a google account...
Some questions:
1. Do you see you serial number in settings-> about phone -> status?
2. Have you already RMAed your prime for some reason in the past?
Grz
Sent from my Transformer Prime TF201 using xda app-developers app
Click to expand...
Click to collapse
Hey thanks for the reply, yes It was the unlocker app
I managed to figure out what I was doing wrong, It turns out I had 2 step verification on and It
Prevented me from using my password, of course I found out after I had done a factory reset :/
But in the end my prime is unlocked and rooted
Oukami said:
Hey thanks for the reply, yes It was the unlocker app
I managed to figure out what I was doing wrong, It turns out I had 2 step verification on and It
Prevented me from using my password, of course I found out after I had done a factory reset :/
But in the end my prime is unlocked and rooted
Click to expand...
Click to collapse
Hey np,
i dont know what you mean with 2-step-verification...can you explain pls?
Thx!
im still hoping to get my device unlocked ^^
Grz
Oh 2-step verification are generated keys google uses to protect your email account.
Sent from my Transformer Prime TF201 using xda app-developers app
Oukami said:
Oh 2-step verification are generated keys google uses to protect your email account.
Sent from my Transformer Prime TF201 using xda app-developers app
Click to expand...
Click to collapse
Hmm..ok..but i dont understand, how this is related to unlocking?!
Grz
Sent from my GT-I9100 using xda premium
in Italy rma says this is offline server forma bug in unlocker. brick for camera!!!!
Inviato dal mio GT-N7000 con Tapatalk 2
Man that's why I love my Samsung devices..bootloader issues..nada.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Pkmmte said:
The first thing I did was try to unlock the bootloader using the official tool but it gave me this error:
"An unknown error occurs, which may be a network connection issue. please wait and try again later"
Click to expand...
Click to collapse
Having the same issue here!
(TF201 C10 serial no, latest official JB update, already rooted with Motochopper)
It seems like the tablet is unable to connect to the official update server as well.
It worked! Seems like the ASUS server is back and running.
wolwe said:
It worked! Seems like the ASUS server is back and running.
Click to expand...
Click to collapse
Yup! success for me as well last night. double check oukami's post about 2 step verification...i had issues as well until i came across the post. turned off 2 step verification and now i'm unlocked!
Hi all,
After a bit of deliberation, i've come to the conclusion that my prime is missing a few bits i would like to have, first and foremost, the camera is suffering from the green issue, 2nd the GPS is crap (to put it mildly) never locks although it does have a look.
Also there is a fair bit of stuttering and i am thinking that something a bit more sinister is wrong with the unit.
I've unlocked it, updated to JB and have got a custom rom running.
Now i know i can't relock it but do i need to unroot it? I mean these issues are hardware and nothing to do with me rooting it or unlocking it.
Has anyone else sent their's back and got it fixed and it's remained rooted? I send mine tomorrow, shall i bother to unroot or flash a stock rom ?
It's got Jelly beer at the moment.
Cheers.
PS: Any answers would be great as i don't have a lot of time.
rma
I just had the camera fixed rma for the second time and they reformatted the device installed jb and relocked my device.I cannot unlock it at all now and i am kinda pissed (i was running androwook 1.5)
horseless said:
I just had the camera fixed rma for the second time and they reformatted the device installed jb and relocked my device.I cannot unlock it at all now and i am kinda pissed (i was running androwook 1.5)
Click to expand...
Click to collapse
Did you give it to them with a custom ROM on it?
Sent from my GT-I9300 using xda premium