[Q] KIES does not show latest firmware - Galaxy S III Q&A, Help & Troubleshooting

I got a Galaxy S3 around a week back. The CSC was set to COA and it was running the old firmware. KIES used to show the current and latest firmware.
I have updated to the XXALF2 using ODIN and also set the CSC to BTU. However KIES does not show the lastest firmware anymore. Just the current firmware. Does that mean, KIES wont be able to update my phone?

i have done exactly the same & getting the same result in kies, i think you have to be on unmodified rom without flash count triggered? i could be wrong though

Right after the flash. My CSC was set to KOR. However I changed it to BTU using *#1234*IMEI*. I was getting the message that KIES cannot update the firmware when it was on KOR. That message seems to have gone.
This problem is quite confusing.

i flashed mine with stock LF2 BTU but kies states "your device does not support upgrading via kies"
and my CSC shows "CSC:LF2 (H3G)" is this normal?

Hmm. I had that message on KIES when my CSC changed to KOR. After changing it to BTU, that message was gone.
Initially - XXALE8 -COA (KIES showed the version the phone and the latest version).
After flashing - XXALF2 -KOR (KIES states that it wont be able to update firmware).
Now - XXALF2 - BTU (KIES does not show the latest firmware. Just the one on the phone).

I got this problem too i think it`s bcuz i rooted my phone..i have stock firmware btw

I have seen that on a few forums that rooting might trigger that. However I am on the stock firmware only. I haven't rooted my phone.

sry for double post but i fixed my problem
the only thing i had to do was to reset the counter with triangle away

Where is this triangle located?

anyone with rooting experience explain what the problem is or is this normal after rooting?
should i have only flashed PDA & not PHONE & CSC or is that not possible?

http://forum.xda-developers.com/showthread.php?t=1494114
here u can find triangle away all u have to do is install the app and then press reset counter after u open the app
then it will reboot and then u have to press the volume up button to reset the counter
sry for my english

Do I need to root my phone. If so, how and how can I unroot it after using the application?

if ur not rooted u dont need to run triangle away bcuz ur counter is set to 0 by default
there must be another solution for you...just wait to somebody else answer..

i thought even flashing stock with odin without root still bumps up the flash counter?

So I have managed to fix the problem. Here's my solution.
1) Root the phone.
2) Run the triangle away application to reset the counter.
3) After that's done, wipe the data on the phone (volume up+home+power button) and select the options:
a) wipe data/factory reset
b)wipe cache partition
c) advanced - wipe dalvik cache
4) Remove battery.
5) Put the battery back in and hold (volume down+home+power button).
6)Start ODIN and restore to the firmware that was ON THE PHONE.
7)Reset the phone to default after thats done.
I did that and now KIES is back to normal for me. And now it show XXALF2 (BTU).

How do you fix it & keep root?
Sent from my GT-I9300 using Tapatalk 2

goodie said:
How do you fix it & keep root?
Sent from my GT-I9300 using Tapatalk 2
Click to expand...
Click to collapse
Just complete step 1 & 2. I wanted to get rid of the root as well, so I performed the other steps.

Diaze said:
I got this problem too i think it`s bcuz i rooted my phone..i have stock firmware btw
Click to expand...
Click to collapse
Ive rooted using cfroot and kies is still recognising my phone for updates
Although i have not done anything but root

Kies upgrade depends onan actual upgrade for the firmware being on the server .Also the phone codes you present it matching firmware on the server.Root may or may not alter such codes.
Solution ignore Kies join XDA and learn how to flash or download stock firmware .
jje
Sent from my GT-I9300 using xda premium

Sorry guys, changed CSC to BTU using *#272*IMEI# all good now, kies shows my firmware & latest available also shows my device status as "Normal" NOT "Modified"!:laugh:

Related

[Q] Stock Firmware...now "CSC : unknown"

Hello,
I put the stock firmware of my S3 for the waranty but now I have an "CSC : unknown"
I have tried many firmware but can not restore the situation !!
Do you have an idea?
Thank you in advance
go to the phone dialer and input : *#272*(IMEI)#
Then choose your default CSC.
The phone will reboot and reformat your phone, so make sure all data has been backed up.
Thanks for your reply..but i have only one CSC "AUT"
I try another stock firmware !
Stock roms thread CSC post flash CSC .
jje
shinichi_c00l said:
go to the phone dialer and input : *#272*(IMEI)#
Then choose your default CSC.
The phone will reboot and reformat your phone, so make sure all data has been backed up.
Click to expand...
Click to collapse
I tried this when I used the suggested firmware downloaded from Fuscheck (BTU) I'm on O2.
When I typed it in on the keypad I got BTU displayed, clicked it and install, then I got an error saying something like 'must be at least THREE'
It won't install I managed to resolve the situation by downloading and flashing a firmware from Sam-Mobile, but I don't understand my issue, every time I want to upgrade my firmware I have to completely wipe the phone,. (OK I have titanium backup) but that's not the point. Surely there is a way of ODIN flashing a new firmware then re-rooting, without factory reset every time.
Is Fuscheck the best place to get the firmware upgrade?
Any suggestions/ ideas on my situation would be grateful, I can't really be spending half a day trying to unbrick the phone every time there's a update
Joe
You can download roms from www.sammobile.com/firmware. Thats where I get them from. Install with Odin v3 3.0.4.
If you are rooted you can flash firmware with Mobile Odin Pro and keep root.
Sent from my GT-I9300 using xda premium
gee2012 said:
You can download roms from Thats where I get them from. Install with Odin v3 3.0.4.
If you are rooted you can flash firmware with Mobile Odin Pro and keep root.
Sent from my GT-I9300 using xda premium
Click to expand...
Click to collapse
Thanks for that. Helpful post.
I normally use Odin on my PC, and just flash through PDA.
I am rooted so is it just a case of flashing firmware from Sammobile then rooting the phone again (I use CF Root)

Updating from Kies not supported!

Hy,
I just bought a new SGS 3 unbranded, without contract, I didn't rooted it or installed a custom rom!
I plugged the phone in PC started Kies and the the message that your device does not support upgrading from Kies appears!
My phone details looks like this:
mazzaxx said:
Hy,
I just bought a new SGS 3 unbranded, without contract, I didn't rooted it or installed a custom rom!
I plugged the phone in PC started Kies and the the message that your device does not support upgrading from Kies appears!
My phone details looks like this:
Click to expand...
Click to collapse
I guess you have the wrong software installed for the country or region you live in.
Where do you live?
Look in 2 of my signature for the correct software and in 3 how to flash it.
gee2012 said:
I guess you have the wrong software installed for the country or region you live in.
Where do you live?
Look in 2 of my signature for the correct software and in 3 how to flash it.
Click to expand...
Click to collapse
I live in Romania!
If Kies doesn't work will I be able to receive updates through OTA?
mazzaxx said:
I live in Romania!
If Kies doesn't work will I be able to receive updates through OTA?
Click to expand...
Click to collapse
Look on www.sammobile.com/firmware for your rom? With the wrong software you will get no Kies or OTA update.
mazzaxx said:
I live in Romania!
If Kies doesn't work will I be able to receive updates through OTA?
Click to expand...
Click to collapse
Ask your phone provider for updates .
Or flash stock rom from .
http://forum.xda-developers.com/showthread.php?t=1671969
jje
mazzaxx said:
Hy,
I just bought a new SGS 3 unbranded, without contract, I didn't rooted it or installed a custom rom!
I plugged the phone in PC started Kies and the the message that your device does not support upgrading from Kies appears!
My phone details looks like this:
Click to expand...
Click to collapse
I had the same problem. Just follow these steps to resolve it. Before following there steps, change your CSC to something other than 'KOR'.
1) Root the phone.
2) Run the triangle away application to reset the counter.
3) After that's done, wipe the data on the phone (volume up+home+power button) and select the options:
a) wipe data/factory reset
b)wipe cache partition
c) advanced - wipe dalvik cache
4) Remove battery.
5) Put the battery back in and hold (volume down+home+power button).
6)Start ODIN and restore to the firmware that was ON THE PHONE.
7)Reset the phone to default after thats done.
circuit89 said:
I had the same problem. Just follow these steps to resolve it. Before following there steps, change your CSC to something other than 'KOR'.
1) Root the phone.
2) Run the triangle away application to reset the counter.
3) After that's done, wipe the data on the phone (volume up+home+power button) and select the options:
a) wipe data/factory reset
b)wipe cache partition
c) advanced - wipe dalvik cache
4) Remove battery.
5) Put the battery back in and hold (volume down+home+power button).
6)Start ODIN and restore to the firmware that was ON THE PHONE.
7)Reset the phone to default after thats done.
Click to expand...
Click to collapse
I can't change the CSC it's only BOG, it wont let me select other ones it's the only one displayed!
mazzaxx said:
I can't change the CSC it's only BOG, it wont let me select other ones it's the only one displayed!
Click to expand...
Click to collapse
You could download the UK Unbranded Firmware (BTU). Flash it the same way as you did and then change the CSC to BTU and follow the steps above to get KIES working again.
circuit89 said:
You could download the UK Unbranded Firmware (BTU). Flash it the same way as you did and then change the CSC to BTU and follow the steps above to get KIES working again.
Click to expand...
Click to collapse
One question: the CSC from *#1234# on my phone displays I9300DBTALF4 where DBT is from a Germany firmware, and and the CSC from *#272*IMEI displays BOG (France)? Or there is no connection between these 2 names?
No need to root...
Use step 2 and 3 in @gee2012's signature..he made the second post.
go to samfirmware.com, register and search for galaxy s3 Romanian firmware.
Download rom to your PC and extract the zip.(password is samfirmware.com)
Then follow the guide in gee2012's step 3 on how to flash with Odin..
Sorry for double but I need an opinion:
One question: the CSC from *#1234# on my phone displays I9300DBTALF4 where DBT is from a Germany firmware, and and the CSC from *#272*IMEI displays BOG (France)? Or there is no connection between these 2 names?

Returning to stock...... Help plz

Hi all,
Need to return my s3 to stock, I've removed custom binary and flash count and flashed back to LE8 stock software, but messages app don't work and won't update through kies, I understand this may have something to do with the csc so I flashed a different one - got messages app working but still won't update so something must be wrong. It's on csc btu
Please help as I need to use the warranty, it's a uk phone purchased from carphonewarehouse unlocked and simfree
Check the phone bootloader update option in odin when you flash your stock firmware.
jus71n said:
Hi all,
Need to return my s3 to stock, I've removed custom binary and flash count and flashed back to LE8 stock software, but messages app don't work and won't update through kies, I understand this may have something to do with the csc so I flashed a different one - got messages app working but still won't update so something must be wrong. It's on csc btu
Please help as I need to use the warranty, it's a uk phone purchased from carphonewarehouse unlocked and simfree
Click to expand...
Click to collapse
Try repeating these steps in order..
1. Use Triangle away and reset your counter
2. Download the latest BTU firmware which I think is LG8
3. Flash via Odin
4. Dial *#1234# and check whether all the 3 AP, CP and CSC are the same
5. otherwise change it to BTU
6. Then connect to kies and check whether it detects your phone correctly
watch this video
http://www.google.co.in/url?sa=t&rc...mPaH6UUTVQca6Vtdg&sig2=WiLMnmXEzz7SzsqpJXvSSw
nircalon said:
Check the phone bootloader update option in odin when you flash your stock firmware.
Click to expand...
Click to collapse
Can't its greyed out
jus71n said:
Can't its greyed out
Click to expand...
Click to collapse
Follow Zoot1 post do not mess with boot loaders for no reason .
jje

[Q] Help pleaseee used odin by accident, cant figure out what to do

Hi,
Me and my partner both got s3's recently his on contract mine on like buy as you view. Mine received the 4.1.1 update through the phone and after waiting a few weeks and still nothing on his we decided to update it via computer. I used odin because i saw on a post that thats what you were supposed to use and flashed it to 4.1.1. I then realised i had put the wrong version on (German one i think) and it was causing errors so we flashed again to 4.1.1 the UK version.
He is now on:
Android version 4.1.1
Baseband version I9300XXDLID
I do not know if that's correct but everything seems a ok.
However since then my phone received the 4.1.2 update and we want the same update on his phone. It does not find it on the phone. Since then i learned KIES is the samsung software not odin. No updates can be found via KIES cos the software isn't supported. I want to be able to use KIES with his phone again, can i reverse the odin update anyway?? I rang samsung and he told me it will be like that forever now and i will never be able to use KIES?
Can anyone assist me. I really want ot be able to update from KIES again instead of using odin.
Sorry if i sound like a noob im only good with apple technology haha!! :laugh:
(edit)
P.S. My software is
Android version 4.1.2
Baseband version I9300XXELLA
we are both on Orange if thats any help? His came on Ice Cream Sandwich though and mine came on 4.1.1
If the phone isnt locked on orange just download 4.1.2 from sammobile and instal via odin as u did beffore.
Sent from my GT-I9300
Odin is official samsung. You can use Kies if you use OFW. If your current OFW doesn't support Kies, just download other from samfirmware.com.
Sent from my GT-I9300 using xda premium
i have no idea what OFW stands for lol. Samsung told me on the phone i should not have used odin as it will void warranty. Im trying to revert the update so that i can use kies again cos it will not work at all now, and get the updates directly on the phone. Is this even possible?
Fygaroo said:
If the phone isnt locked on orange just download 4.1.2 from sammobile and instal via odin as u did beffore.
Sent from my GT-I9300
Click to expand...
Click to collapse
If i do that will i still have to always use odin?
roxii said:
If i do that will i still have to always use odin?
Click to expand...
Click to collapse
Before flashing with odin try doing a factory reset on your device and then check if your device status is NORMAL to do that go to settings>about devoce>status>device status if it says normal then u are ok if it says modified try flashing the stock room with Odin and doing factory reset after the flash and if that dosnt work your device is maybe rooted and u need to unroot and do a triangle away here is the guide how to do that http://forum.xda-developers.com/showthread.php?t=1710613
roxii said:
i have no idea what OFW stands for lol. Samsung told me on the phone i should not have used odin as it will void warranty. Im trying to revert the update so that i can use kies again cos it will not work at all now, and get the updates directly on the phone. Is this even possible?
Click to expand...
Click to collapse
Yes you want 100\% the exact firmware that came with the phone including CSC .
A stock Samsung firmware can be flashed via Odin without any problems .
jje
Fygaroo said:
Before flashing with odin try doing a factory reset on your device and then check if your device status is NORMAL to do that go to settings>about devoce>status>device status if it says normal then u are ok if it says modified try flashing the stock room with Odin and doing factory reset after the flash and if that dosnt work your device is maybe rooted and u need to unroot and do a triangle away here is the guide how to do that http://forum.xda-developers.com/showthread.php?t=1710613
Click to expand...
Click to collapse
Heres whats confusing then.. it says device status normal without me doing anything to it. So shouldbt I be able to use kies and do updates from the phone?
Fygaroo said:
Before flashing with odin try doing a factory reset on your device and then check if your device status is NORMAL to do that go to settings>about devoce>status>device status if it says normal then u are ok if it says modified try flashing the stock room with Odin and doing factory reset after the flash and if that dosnt work your device is maybe rooted and u need to unroot and do a triangle away here is the guide how to do that http://forum.xda-developers.com/showthread.php?t=1710613
Click to expand...
Click to collapse
And when I check for updates on the phone it says latest update already installed but its definately still on 4.1.1. Ill update via odin to the orange 4.1.2 and see what happens
OFW is "official firmware"
JJEgan said:
Yes you want 100\% the exact firmware that came with the phone including CSC .
A stock Samsung firmware can be flashed via Odin without any problems .
jje
Click to expand...
Click to collapse
Ypu can achieve this by using KIES.
Open kies
Start recovering and make sure you can put your cells serial number somewhere
Connect phone only when kies asks to
Voila, stock as used to.
Kind regards,
Thomas
Sent from my GT-I9300 using Premium XDA-developers app
roxii said:
And when I check for updates on the phone it says latest update already installed but its definately still on 4.1.1. Ill update via odin to the orange 4.1.2 and see what happens
Click to expand...
Click to collapse
Thats probably because 4.1.2 is not out yet for that region carrier .
Fygaroo said:
Thats probably because 4.1.2 is not out yet for that region carrier .
Click to expand...
Click to collapse
Will that be because i accidentally put a different region on before i went back to uk? As i know its definately out as i have it on my phone and they are available on sammobile. I will try and restore through kies. Will i loose my data?
htcsnap93 said:
Ypu can achieve this by using KIES.
Open kies
Start recovering and make sure you can put your cells serial number somewhere
Connect phone only when kies asks to
Voila, stock as used to.
Kind regards,
Thomas
Sent from my GT-I9300 using Premium XDA-developers app
Click to expand...
Click to collapse
Hi just wondering im trying to do what you said, but my phone isnt showing up in a list to do it? Thanks
roxii said:
Hi just wondering im trying to do what you said, but my phone isnt showing up in a list to do it? Thanks
Click to expand...
Click to collapse
Search sammobile.com or use Google search .
jje
htcsnap93 said:
Ypu can achieve this by using KIES.
Open kies
Start recovering and make sure you can put your cells serial number somewhere
Connect phone only when kies asks to
Voila, stock as used to.
Kind regards,
Thomas
Sent from my GT-I9300 using Premium XDA-developers app
Click to expand...
Click to collapse
I've been wondering, does this method wipe user data or not?
Just curious.
esist said:
I've been wondering, does this method wipe user data or not?
Just curious.
Click to expand...
Click to collapse
im not bothered about loosing my user data but the option isnt there for me, it says phones that need this are listed below and the phone does not show. Not even if i put it in recovery mode. Any assistance would be great i am however just going to download some 4.1.2's today to try and fix it. I did notice however that when in download mode at the bottom it said something about multi CSC should it say this? LOL i wish i was more technologically savvy but i am literally only good at apple software. Wish id just waited Someone said to do one with BTU on the end and it should correct the CSC code? any idea if this is right?
I should however imagine it would delete all user data, people on other posts have said it was lost
Please read forum rules before posting
Questions and help issues go in Q&A
Thread moved
Thank you for your cooperation
Friendly Neighborhood Moderator
roxii said:
im not bothered about loosing my user data but the option isnt there for me, it says phones that need this are listed below and the phone does not show. Not even if i put it in recovery mode. Any assistance would be great i am however just going to download some 4.1.2's today to try and fix it. I did notice however that when in download mode at the bottom it said something about multi CSC should it say this? LOL i wish i was more technologically savvy but i am literally only good at apple software. Wish id just waited Someone said to do one with BTU on the end and it should correct the CSC code? any idea if this is right?
I should however imagine it would delete all user data, people on other posts have said it was lost
Click to expand...
Click to collapse
Ok if u want the 4.1.2 update and u want to be able to use OTA i advise u to do flash the latest 4.1.2 room from this post http://forum.xda-developers.com/showthread.php?t=1646610 there is even a guide there how to flash it , if your device shows modified status after the flash just reboot into Android Recovery by holding Vol UP + Home + Power till you see Samsung Galaxy S3 displayed on screen , then u will see the recovery options, do a factory wipe and wipe cache then reboot and u should now be able to receive OTA updates .
I am also using the same room and all is working ok OTA shows no new updates but i think when the updates hits i will be able to get it via OTA , kies is not working but i think u dont need to worry about it because u can always flash via Odin .
Here is a guide how to flash a room with working Kies and OTA
First u need to root your device u can do this by following this guide http://forum.xda-developers.com/showthread.php?t=1957273
Edit: When u finish rooting u should use this app its called triangle away http://forum.xda-developers.com/showthread.php?t=1494114 and use it to reset the counter .
When u are done with triangle away then download this on your phone it available on play store https://play.google.com/store/apps/details?id=com.manniakk.cscselector&hl=en
Run it and change your CSC to BTU this will factory reset your phone after u done that u should flash the UK room from here http://forum.xda-developers.com/showthread.php?t=1646610
When u finish that u should boot into recovery and wipe data/factory reset , you should now be able to use Kies .
I am not sure this will work 100% but it should , if u could remember what was the CSC and room before you flashed the devices with odin you could flash that firmware.
Tell me if it worked.

[Q] Help with CSC issues

I all,
I am having problems with the CSC on my wife's SGS3. She was sent a German version S3 (twice) as a replacement for a damaged phone from her insurance company.
This has a CSC code of DBT
As the CSC list (using *#272*imei#) only contained DBT, I flashed the phone using odin with official LLA-JellyBean (CSC-Code BTU) so I could put it as a UK handset.
Now when I plug it into kies i get this:
YOUR DEVICE'S CURRENT FIRMWARE VERSION IS NOT SUPPORTED TO UPDATE FIRMWARE VIA KIES
CURRENT FIRMWARE VERSION: PDA:LLA / PHONE:LLA / CSC:LLA (DBT)
(Cant remember off hand what it was but it wasn't LLA prior to the flash)
I have tried all i can think of to correct this.
When i run the *#272 thing it comes up:
USSD CODE RUNNING
then:
UNKNOWN APPLICATION
I have tried the Samsung Galaxy S / S2 /S3 CSC app from play store, again I get message when I run it:
UNKNOWN APPLICATION
I have gone into recovery mode and get the following (in yellow beside the droid icon):
#MANUAL MODE#
--APPLYING MULTI CSC
APPLIED THE CSC-CODE: DBT
SUCCESSFULLY APPLIED MULTI-CSC
I have also tried WIPING DATA CACHE and FACTORY RESET from recovery mode
None of this has made any difference, (all done in the order as I have listed it above) please could somebody point me in the right direction before I pull out what remaining hair I have left.
Download the latest stock full rom for UK and Europe XXEMB5 from one of the below and flash via odin. then carry out a factory reset.
XDA Thread
Sammobile
ag4751 said:
Download the latest stock full rom for UK and Europe XXEMB5 from one of the below and flash via odin. then carry out a factory reset.
XDA Thread
Sammobile
Click to expand...
Click to collapse
I have tried this but the flash failed. I have also tried to re-flash the LLA version I had put on previously
Odin says the COM Port cannot be opened
Cougar-UK said:
I have tried this but the flash failed. I have also tried to re-flash the LLA version I had put on previously
Odin says the COM Port cannot be opened
Click to expand...
Click to collapse
Re-install Kies and USB drivers first.
djembey said:
Re-install Kies and USB drivers first.
Click to expand...
Click to collapse
Thank you djembey. Rather than uninstall kies and risk losing backups (couldnt be bothered to find files and move them) including for my own S3, I ran the flash from my wife's laptop. I plugged phone in first so drivers installed then phone flashed successfully.
However the CSC has remained DBT even though I flashed the BTU version
Cougar-UK said:
Thank you djembey. Rather than uninstall kies and risk losing backups (couldnt be bothered to find files and move them) including for my own S3, I ran the flash from my wife's laptop. I plugged phone in first so drivers installed then phone flashed successfully.
However the CSC has remained DBT even though I flashed the BTU version
Click to expand...
Click to collapse
I think there is somewhere a thread with flashable csc packages or you could try the csc changer app (will format your phone though).
This might help: http://forum.xda-developers.com/showthread.php?t=2080181
Sent from my GT-I9300 using xda app-developers app
chrismast said:
I think there is somewhere a thread with flashable csc packages or you could try the csc changer app (will format your phone though).
This might help: http://forum.xda-developers.com/showthread.php?t=2080181
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
Thank you. I have had a look through the threads you referred to but it looks a bit confusing (though could just be how its written). Think I'll leave phone as is.

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