Motorola can't unlock bootloaders - Motorola Droid X2

Okay I just sat on hold with Motorola Android Support for 45 minutes and came back with the following info that the rep got for me while on hold.
Motorola is NOT currently in talks to unlock ANY android smartphones on any carriers.
Motorola does not plan on unlocking its bootloaders any time in the future due to "security" resasons.
AFTER telling me that, he told me that Motorola is only responisble for the HARDWARE of the phone and that ALL software for it is created by Google and if we want unlocked bootloaders we need to petition GOOGLE, not Motorola... Currently calling Google.....

Google doesn't have live phone support....wtf
Emailing them I guess
Sent from my MB870 using XDA

I will back you up 100% on this because I'm sick of being pushed around by Verizon and I really want to switch my carrier but ofcourse motorola has to stick it to me. Any reply from google yet?

No. The best thing I can seem to do is post a question on "google groups" / Google Mobile Help Forum....
I don't have time to sit here and write an essay, so I'll ask you guys to do it for me. Let's all come up with a well thought out, well rounded informative post for them to read. Save the questions for the conclusion.
I also think we should all post these questions, email them, just plain old flood them with a ridiculous amount of bootloader unlock requests. Let them know we want to be on the same level of development that samsung and htc owners are on. They have to give in sooner or later, don't they? We should probably also pass this info around to other motorola forums and get them in on the fun. A small group of users from one specific model probably won't convince them to budge
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RoyJ said:
No. The best thing I can seem to do is post a question on "google groups" / Google Mobile Help Forum....
I don't have time to sit here and write an essay, so I'll ask you guys to do it for me. Let's all come up with a well thought out, well rounded informative post for them to read. Save the questions for the conclusion.
I also think we should all post these questions, email them, just plain old flood them with a ridiculous amount of bootloader unlock requests. Let them know we want to be on the same level of development that samsung and htc owners are on. They have to give in sooner or later, don't they? We should probably also pass this info around to other motorola forums and get them in on the fun. A small group of users from one specific model probably won't convince them to budge
Sent from my MB870 using XDA
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the bootloader is part of the hardware, so petitioning google isnt going to do anything, you guys need to keep up with moto-rizon, not google

Call Moto then. The rep told me they had nothing do with unlocking them. I asked him specifically to repeat himself after he told me Motorola "couldn't unlock bootloaders if they wanted to"
I told him it was the coding of the phones partitions that were made by Motorola. He told me I was mistaken and Google would have to unlock the bootloader. It's up to Google, not Motorola. He made that more than clear. I'll try calling back later & record the call for you to hear.
Sent from my MB870 using XDA

RoyJ said:
Call Moto then. The rep told me they had nothing do with unlocking them. I asked him specifically to repeat himself after he told me Motorola "couldn't unlock bootloaders if they wanted to"
I told him it was the coding of the phones partitions that were made by Motorola. He told me I was mistaken and Google would have to unlock the bootloader. It's up to Google, not Motorola. He made that more than clear. I'll try calling back later & record the call for you to hear.
Sent from my MB870 using XDA
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google is all for unlocked bootloaders & development from 3rd party, so imho moto is feeding you bull****, bro

No need to get that way, thanks.
Respectfully, how do you know that? What are your sources? I'd like to be informed as possible on the subject, so please, enlighten me.
Edit: Motorola was recently acquired by Google, so... wouldn't they have a say? At the very least...
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RoyJ said:
No need to get that way, thanks.
Respectfully, how do you know that? What are your sources? I'd like to be informed as possible on the subject, so please, enlighten me.
Edit: Motorola was recently acquired by Google, so... wouldn't they have a say? At the very least...
Sent from my MB870 using XDA
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Click to collapse
bro, no disrespect and sorry if I made it seem that way. Google has acquired Motorola, but they're keeping their noses out of that. they just purchased Motorola for their patents.
and sorry I don't really have any sources right now, but let me see if I can look up some after work or in the next few days.
Hopefully someone'll come in here and see that and then back me up or you, I could be totally wrong, but this is what I read from other members in this forum, also I've read it on twitter through the major android forums and such.

Google doesn't control bootloaders its that simple. Bootloader is controlled by the manufacturer and or provider. Samsung and HTC have allowed unlocked bootloaders for various devices this should disprove the moto rep. You should look outside this forum for info and should never listen to a phone jockey who gets paid to make moto look good.
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RoyJ said:
AFTER telling me that, he told me that Motorola is only responisble for the HARDWARE of the phone and that ALL software for it is created by Google and if we want unlocked bootloaders we need to petition GOOGLE, not Motorola... Currently calling Google.....
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Click to collapse
It's great that their techs are so informed.
What actually happens is Motorola gets a copy of Android, loads it up with terrible code, then slaps it on the phone.

RoyJ said:
Okay I just sat on hold with Motorola Android Support for 45 minutes and came back with the following info that the rep got for me while on hold.
Motorola is NOT currently in talks to unlock ANY android smartphones on any carriers.
Motorola does not plan on unlocking its bootloaders any time in the future due to "security" resasons.
AFTER telling me that, he told me that Motorola is only responisble for the HARDWARE of the phone and that ALL software for it is created by Google and if we want unlocked bootloaders we need to petition GOOGLE, not Motorola... Currently calling Google.....
Click to expand...
Click to collapse
That's a bunch of bulls***. Google may continue the overall development of the Android platform, but each device-specific build is entirely the responsibility of the manufacturer. The bootloader isn't even a part of Android! All you got from that talk was Motorola trying to get you to quit bothering them. Verizon and Motorola are the two parties we need to talk to.

ultravioletnanokitty said:
That's a bunch of bulls***. Google may continue the overall development of the Android platform, but each device-specific build is entirely the responsibility of the manufacturer. The bootloader isn't even a part of Android! All you got from that talk was Motorola trying to get you to quit bothering them. Verizon and Motorola are the two parties we need to talk to.
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Seriously, why the hell are "they" putting up such a fight!!!! We are completely aware that we fully void our warranty when we do stuff like this. Just give us the damn unlock code and send it out with an agreement that we acknowledge what we are doing with our phones. They will make many many happy people and maybe even keep us as Motorola consumers. But as many others have said...this will more than likely be my LAST Motorola device.
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Triscuit said:
Seriously, why the hell are "they" putting up such a fight!!!! We are completely aware that we fully void our warranty when we do stuff like this. Just give us the damn unlock code and send it out with an agreement that we acknowledge what we are doing with our phones. They will make many many happy people and maybe even keep us as Motorola consumers. But as many others have said...this will more than likely be my LAST Motorola device.
Sent from my MB870 using XDA
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It's likely that it has more to do with forcing people to use the moto/verizon software. Don't listen to any of the reasons they give.

Stuckinabox said:
moto/verizon software
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Gross
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Moto can unlock bootloaders. Don't believe their garbage. Google has absolutely nothing to do with this. You either spoke to a misinformed employee who really shouldn't be spreading false information or they just don't want to be bothered with the bootloader thing. I've stated before in other threads that moto has a terrible business ethic, all I've heard from them are lies if you even hear from them at all. I won't be supporting their company in the future by purchasing moto products. I've had a very disappointing experience with this phone and the lack of support that moto and Verizon have given. I've had this phone for a year now and I'm still stuck with it until February. Frankly, that's depressing to think about. It's unfortunate that moto deals with their customers this way. If it weren't for the consumer buying their products their company obviously wouldn't exist. Why wouldn't they listen to customer concerns instead of acting like a two year old and ignoring every one of is. I guess what I'm getting at is that given the information we need to make a decision about whether or not this company is worth supporting or even worth the time petitioning when they won't budge for customer interest.
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Google doesnt control all the software for all devices. Theres a reason why Motorola has blur, HTC has sense and Samsung has touchwiz. Each company takes the open source software made by Google and makes it their own. Just like how all our ROMs are built. Developers take whats already made and tweak it. The only Android Software that is all Google is the phone they first release with the latest software on it, which has been the nexus series. Google doesnt control how the phones are made or how the software is developed for it. The locked bootloader is all motorola and verizons fault.

Triscuit said:
Gross
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Stuckinabox said:
It's great that their techs are so informed.
What actually happens is Motorola gets a copy of Android, loads it up with terrible code, then slaps it on the phone.
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Click to collapse
double gross-ocidity

RoyJ said:
No need to get that way, thanks.
Respectfully, how do you know that? What are your sources? I'd like to be informed as possible on the subject, so please, enlighten me.
Edit: Motorola was recently acquired by Google, so... wouldn't they have a say? At the very least...
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Click to collapse
It is a blame game dude... I tried the lot Refer to one of my old threads in this section, about filing a BBB complaint against Moto. I called Verizon, and they said that they have nothing to do with the software and that it is something Motorola has to deal with. Then, I called Motorola, and they said that they have no intentions of doing any unlocking and I think they also put blame on the carrier, saying that if carrier permits, they will do so... And I believe I was answered by the Motorola Corporate Office and so what I was told must be authoritative... If not, then Moto is a ****ty AND shady company that you would rather not do business with...
And as far as I know and can tell, Google has nothing to do with anything here... It is either Motorola OR Verizon's fault. And I believe they are just making you run around like nuts... My advice (sadly) is to man up, ditch the Motorola phone as soon as you can, financially AND then flip 'em off for satisfaction (may be email customer support, or they call center and rant saying how they lost another customer) and never look behind. I AM NOT joking... This is possibly the fastest and best way you can move on to a better phone. There is no point trying to do anything with Motorola as of now...
One of the XDA members told me something that made the most sense... Moto manufactures their phones with the bootloader locked, and so no service provider will willfully ask them to remove said "protection" and so, the whole unlocking conversation never occurs and so the bootloader remains locked. Moto also obviously doesn't push for it... I don't remember the whole argument, but it made sense then. I'll update this when I find that post or recollect the argument... Bottom line, you are going to waste a lot of time, just like I did...

Related

Google to buy motorola mobility

It has already been posted in a few of the other Moto Device forums but I figured I would share with my community. Breaking News on CNN.com is that Google plans to acquire Motorola Mobility for $12.5 Billion... Here's to hoping and wishing good things come if this all goes tru!!!!
Hopefully this means good things for us, but we may be a bit early to the party lol.
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Possibly, but hopefully not... Here is the latest as per mashable...
http://mashable.com/2011/08/15/google-motorola/
Sent from my DroidX²
Words cannot describe how happy this makes me.
Is it such a stretch to think that future phones from motorola, if this goes through, will be open source? That would be awesome!
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It would be nice to think that they would unlock bootloaders and things of that nature but to be honest this is more of a patent grab. I would not be shocked to see them turn around and sell this to someone else after they get what they wanted from it.
So what do you think this means for us?
Hopefully getting rid of the awful motoblur, adding better long term support for devices, and UNLOCKED BOOTLOADER!!!!
What do you guys think we'll get out of this deal?
goudeyman95 said:
So what do you think this means for us?
Hopefully getting rid of the awful motoblur, adding better long term support for devices, and UNLOCKED BOOTLOADER!!!!
What do you guys think we'll get out of this deal?
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I think this deal has been in the works for sometime. Yes, it's the patents, but Google needs a hardware company to call their own; Motorola has good hardware. I am confident that we will get unlocked bootloaders soon; and future stock upgrades of Android straight from Google.
The way Larry Page's blog post reads it is definitely a patent grab, but yes, Google needs a hardware manufacturer. Page states that Moto Mobility will continue to run as a separate company, but having Google as overseer of the goings on at Moto Mobility will definitely provide the dev community with much needed support, as long as the dev community applies the needed pressure...
Sent from my DroiX²

SuccessFul Bootloader Unlock-How To

Since Vzw is making Motorola (or the other way around) Lock the boot loader here is a way to unlock it.
Easiest way to make sure Motorola sends devices with unlocked bootloader is to REFUSE to buy any motorola devices until unlocked. Also Refuse to keep VZW acct if BIG red makes Moto lock it down. Enough said. So come on everyone. Return all those Razr's and lets force motorolas hand & VZW's.
Something can and will be done about this because android is AOSP. Open source come on VZW & Moto.
Great, or spamming their account twitter, ecc.
Wow, thread title only a little misleading.
well since my aunt Joan, neighbor Steve, lady at the grocery store counter, bartender at the local pub and his sister, along with so many other passionate Android phone owners all want the RAZR and they have absolutely no idea what a bootloader even is we might have a problem.
if lets say a really high number here like 10% of the owners or potential buyers want the bootloader unlocked i dont think if we all stopped buying them it would get it done.
the major majority could give a about bootloaders, custom roms, kernels, or even a lot of them when the next OS update is coming.
we dont see it that way here and i am certainly on your side on this as far as wanting the unlocked bootloader but its not gonna happen with your method unless somehow you get all the aunt Jones and bartender guy and his sister who dont know or care to jump in.
i keep asking myself the same question though and that is that it is no secret at all that Motorola phones are locked tight and the others are locked with paper walls so why in the world would someone who has to have an unlocked bootloader to be happy buy a Motorola? seems silly to me. it is very clear where they (Verizon) stand on this issue and the insanity of people buying them and then getting pissed is very bizarre.
anyway i want it too but i wanted the RAZR more than i wanted an unlocked bootloader or i would have picked another phone.
while the idea is obviously a good one, please don't do it this way.
THis is Dev forum. And your title is very misleading.
I am not moderator here, but I just hope to make my 2cent here.
By the way, I support this idea despite its practicality in the rally.
This ISN'T ABSOLUTELY A GOOD IDEA.
1. Posting a thread with a title like this in the Development area is a really bad thing to do;
2. Motorola already said that the bootloader will get unlocked with the ICS update, where carriers are allowing that, so, you should only damage VZW (after the ICS update, confirmation of unlock/lock) and not Moto. Moto has nothing to do with that, they're only selling a device like VZW wants on VZW brand.
If you want to sell your 1.5L Coke bottle in a store at $1 and that store sells it at $0.50, you won't ever go to that store anymore. Noone said to that store that they could sell it at $0.50.
VZW has a good reason to not unlock the bootloader: if it's locked you will have to pay for WiFi tethering, so, unlocked BL -> less money for them. Okay, it isn't so good to make you to pay to use an OS function, but anyway, that's it.
And I repeat, Motorola is doing it right and they're about to give us (surely at least retail devices) a solution for unlocking the bootloader: if you press them for something they can't decide on, you'll make the situation to get poor and you surely won't have the bootloader unlock.
Talk without harassment etc to them. There's no reason to get angry because they said prior selling the RAZR that the bootloader will be unlocked only if the carrier that is selling it is okay with that thing.
And MOD, PLEASE, move this thread in General. Thanks.
Usually I'm pretty tolerant... But damn you, OP!
Got my hopes up and then it was this. Someone report this thread for relocation.
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If someone would have only thought this idea before.
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Locked Bootloader
It is my understanding that the locked bootloader only prevents custom kernels. You can still root, rom, and overclock with it locked. I believe everyone is missing the point. These are "phones" before anything. No other phone compant has a radio to compete with Moto. If you don't like blur, root and either freeze the blur or flash a rom. I personally could care less what a phone boasts if it won't perform it's main functions.
This is just as stupid as your post about this in another thread. 95% of Droid razr owners don't even know what a boot loader is. Even if all of xda returned their phones to Verizon it wouldnt even make a sliver of a difference.
I was under the impression that Google Licensing for ICS required that all phones moving forward had unlocked bootloaders...
kholk said:
This ISN'T ABSOLUTELY A GOOD IDEA.
1. Posting a thread with a title like this in the Development area is a really bad thing to do;
2. Motorola already said that the bootloader will get unlocked with the ICS update, where carriers are allowing that, so, you should only damage VZW (after the ICS update, confirmation of unlock/lock) and not Moto. Moto has nothing to do with that, they're only selling a device like VZW wants on VZW brand.
If you want to sell your 1.5L Coke bottle in a store at $1 and that store sells it at $0.50, you won't ever go to that store anymore. Noone said to that store that they could sell it at $0.50.
VZW has a good reason to not unlock the bootloader: if it's locked you will have to pay for WiFi tethering, so, unlocked BL -> less money for them. Okay, it isn't so good to make you to pay to use an OS function, but anyway, that's it.
And I repeat, Motorola is doing it right and they're about to give us (surely at least retail devices) a solution for unlocking the bootloader: if you press them for something they can't decide on, you'll make the situation to get poor and you surely won't have the bootloader unlock.
Talk without harassment etc to them. There's no reason to get angry because they said prior selling the RAZR that the bootloader will be unlocked only if the carrier that is selling it is okay with that thing.
And MOD, PLEASE, move this thread in General. Thanks.
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Click to collapse
This thread and OP's idea is absolutely retarded. You are not going to change the corporate by not buying their products.
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eXecuter.bin said:
This thread and OP's idea is absolutely retarded. You are not going to change the corporate by not buying their products.
Sent from my DROID3 using Tapatalk
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I see no need on calling names, be careful
Moving this to General Forums.
Why moved and not deleted? This is misleading, and a pretty ludicrous idea. "Let's all move to prepaid phones, to try and screw Verizon, and not be patient" is ridiculous. No more "Occupy" crap, let's enjoy what we have, dammit...
\\Carved into this thread by my RAZR//
http://android-gz.com
doctorcete said:
I see no need on calling names, be careful
Moving this to General Forums.
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Why don't you do everyone a favor and delete this worthless thread?
Easily the stupidest thread ever.
Everyone is entitled to have opinions and own ideas and are feel to express it here at XDA as long as it does not break any Forum & Marketplace Rules
What definetively is against forum rules, is attacking other users.
I am closing this thread down because nothing productive is coming from this, and is only leading for users to break forum rules. however, for those of you who are insulting other users, one more time and for the last time, watch your step, we would not hesitate on infracting or even banning users who break forum rules.
Please read and adhere Forum & Marketplace Rules and avoid further warnings
Thanks.

Any other operating systems for dx2

Hey I was wondering if its possible to run ubuntu or any operating system other than android on the DROID x2
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Until the bootloader gets unlocked nope... But if and when the bootloader gets unlocked then development will hit it off real hard with Ports and so on
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Tachi91 said:
Until the bootloader gets unlocked nope... But if and when the bootloader gets unlocked then development will hit it off real hard with Ports and so on
Sent from my HTC Rezound 4G using XDA App
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Click to collapse
I'm beginning to think this will never happen. I've emailed Motorola about this, pretty much calling them out on the so-called announcement months ago about them unlocking the bootloader. I've asked them why it's 2012 and why nothing has happened and no announcements have been made, and all I get back is that they care about ensuring the customers are protected from ruining their phones.
I replied back asking why haven't they sent out an updated statement as to why no bootloaders have been unlocked when they stated they would unlock them, and I haven't heard back from them yet on that one.
So, I think they pretty much reneged on that statement, so don't expect this to happen. The only way it can now (no one will be able to crack the key needed to decrypt the bootloader and kernel) is for some Moto developer to release an unlocked ROM image. That's how it happened on the Motorola Atrix, but it was an accident that the image was leaked and a developer found it by accident. The Cheesecake project has been watching all the updates that have been placed on an internal Motorola server, but lately, nothing new has come up, so it definitely appears that X2 internal development within Motorola has possibly come to a stop.
So, we are at the mercy of Motorola. I don't buy their explanation that it's Verizon because HTC was able to unlock their phones that are on Verizon, so the ball is back in Motorola's court.
Also, if you DO email Motorola about this, do NOT be nasty about it. You need to be civil but to the point. In my first email, I stated that the Droid X2 was my final Motorola device. In my response to their response, I thanked them for responding, but asked why they still haven't come out with a reason as to why they won't unlock the bootloaders after they announced they would. I also reiterated the fact that the X2 was my final Motorola device.
I'm hoping they change their minds, but my gut is telling me otherwise. Therefore, it's time to move on to a different device that has an unlocked bootloader. I also feel that the X2 has been orphaned by Motorola and a lot of developers because of Motorola's lack of support for this device. This makes me feel even more that ICS will not see the light of day on the X2. And the only way the developer community can put ICS on the X2 is if the bootloader and kernel are unlocked. If that doesn't happen, then ICS won't ever come to the X2.
+1.. I feel the same way. Im really hoping for the best & am really grateful for the devs we've had to help make this phone better, but it just seems that its hit its peak of potential without an unlocked bootloader. And with no unlocks in the foreseeable future from Moto, im thinking of moving on myself & making this my last Moto, plus Verizon isn't helping either with their little B.S. charges they keep trying to come up with... I know Sprints not the greatest, but they still have unlimited & the Galaxy S is getting ICS love, plus they'll be getting the Galaxy Nexus as well next month so decisions decisions lol But im grateful for all the great people in this forum & just wish Moto could get on the ball....sorry for the jabberjawwin...
I think I'd try to run winmo on this device if I could, I always wanted an HD2.
Android is just so fragmented, I still haven't found a way to get calendar notifcations to work properly.
You can run Ubuntu and BackTrack as an app. They are purchasable from the marketplace. It requires a few other installs, but it should do what you want.
Sent from my DROID X2 using XDA App

Droid RAZR Dev Edition - no unlock!

Wow! Check out this thread on the MotoDev forums:
http://community.developer.motorola...dition-Can-t-unlock-the-bootloader/td-p/23102
Apparently, a person got the Droid RAZR Dev Edition and when he tried to unlock it, it states the unlocking of the bootloader has been disabled!!!
Calling into support yields him no help other than to post into the dev forums. Doing that, he gets a response that they are in the process of updating their files to allow this.
Wow, Motorola. Way to screw the pooch AND your customers. That settles it. I'm done with them.
iBolski said:
Wow! Check out this thread on the MotoDev forums:
http://community.developer.motorola...dition-Can-t-unlock-the-bootloader/td-p/23102
Apparently, a person got the Droid RAZR Dev Edition and when he tried to unlock it, it states the unlocking of the bootloader has been disabled!!!
Calling into support yields him no help other than to post into the dev forums. Doing that, he gets a response that they are in the process of updating their files to allow this.
Wow, Motorola. Way to screw the pooch AND your customers. That settles it. I'm done with them.
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They even had videos posted showing how it's done. Sad, but live and learn.
SMILE It's Not Illegal Yet
As much as I enjoy Moto's hardware it isn't special enough to deal with all the headache. I'll probably go with a Samsung phone next time, support a company that Apple can't stand lol. Thanks for this post iBolsky, it's sad how pathetic Motorola handles their business. It isn't that hard to understand, we want to unlock our bootloaders, warranty or not. A child can understand that, why not a multi billion dollar corporation?
That's crazy.
Sent from my MB870 using XDA App
Just got a message from the MotoDev Forum mod stating I violated a rule and my account has been set to read-only. The violation: condoning action against Motorola.
In this case, I was telling people how I filed a complaint against Motorola and that others should do the same if they felt that Motorola had resorted to bad business tactics.
Oh well...
iBolski said:
Just got a message from the MotoDev Forum mod stating I violated a rule and my account has been set to read-only. The violation: condoning action against Motorola.
In this case, I was telling people how I filed a complaint against Motorola and that others should do the same if they felt that Motorola had resorted to bad business tactics.
Oh well...
Click to expand...
Click to collapse
Create new account, on different computer. Then +1 your post
SMILE It's Not Illegal Yet
iBolski said:
Just got a message from the MotoDev Forum mod stating I violated a rule and my account has been set to read-only. The violation: condoning action against Motorola.
In this case, I was telling people how I filed a complaint against Motorola and that others should do the same if they felt that Motorola had resorted to bad business tactics.
Oh well...
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Click to collapse
Condoning action against Motorola? You stated what everyone should know.....If your unhappy there are ways to speak up about it.
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tkuligowski said:
Condoning action against Motorola? You stated what everyone should know.....If your unhappy there are ways to speak up about it.
Sent from my DROID X2 using Tapatalk
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Click to collapse
Yeah, but it's there in black and white about condoning any type of action against Motorola or it's employees. So, I did agree to their terms and conditions when I created my account, so I can't fight it.
No big loss to me. I won't be having a Moto device for much longer hopefully. At least, the X2 will be my FINAL device from them. That might be why they aren't responding to my requests in my current open support ticket.
The silence speaks louder than words. They just don't care about customers, or at least, me. That's fine with me. My business will go elsewhere and hopefully, others will follow suite. Of course, just watch. Now they'll try to bring a lawsuit against me for defaming them or causing them to lose business. Pfft!
after their bullshyt response to my email, i finally said screw them and used my upgrade for the samsung galaxy nexus. i've had it for a week and i'm giddy like a school kid. it's exactly the same environment that i had when i first got my og droid. unlocked and full of developers, mods, tweaks and roms. with my next upgrade in a few months, i'll be getting an htc phone for my wife to replace her x2. then i can happily proclaim i am a moto free household. i hope they fail miserably. any company willing to constantly screw over their customers deserves no business.
iBolski said:
Yeah, but it's there in black and white about condoning any type of action against Motorola or it's employees. So, I did agree to their terms and conditions when I created my account, so I can't fight it.
No big loss to me. I won't be having a Moto device for much longer hopefully. At least, the X2 will be my FINAL device from them. That might be why they aren't responding to my requests in my current open support ticket.
The silence speaks louder than words. They just don't care about customers, or at least, me. That's fine with me. My business will go elsewhere and hopefully, others will follow suite. Of course, just watch. Now they'll try to bring a lawsuit against me for defaming them or causing them to lose business. Pfft!
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I found out I have an early upgrade promotion with $100 off a 4g phone so I'm thinking of getting the Rezound for 99.00. Its unlocked now and will be getting ICS. I actually really like my X2 but the locked bootloader is a killer. The biggest thing for me though is the 3g network optimization. I went from 3mg connection to 700kbs average. I like to use the phone for many multimedia purposes and Netflix and a slow connection don't mix.
Sent from my DROID X2 using Tapatalk
are we all really that surprised it can't be unlocked right out the box??
Sent from my DROID X2 using Tapatalk
iBolski said:
Yeah, but it's there in black and white about condoning any type of action against Motorola or it's employees. So, I did agree to their terms and conditions when I created my account, so I can't fight it.
No big loss to me. I won't be having a Moto device for much longer hopefully. At least, the X2 will be my FINAL device from them. That might be why they aren't responding to my requests in my current open support ticket.
The silence speaks louder than words. They just don't care about customers, or at least, me. That's fine with me. My business will go elsewhere and hopefully, others will follow suite. Of course, just watch. Now they'll try to bring a lawsuit against me for defaming them or causing them to lose business. Pfft!
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I wish they would try... thats exactly the kind of attention this matter needs... I along with you pledge to never buy a Motorola product again. Be it cell phone or anything else ..
Sent from my MB870 using XDA App
ashclepdia said:
are we all really that surprised it can't be unlocked right out the box??
Sent from my DROID X2 using Tapatalk
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That's the entire purpose of the phone though, so many other phones that aren't designed for development can be unlocked, and the one phone Moto says will be unlocked, still isn't. Maybe they will release an unlocked ota or tool like they have for htc or will for transformer prime, but people bought the phone with the promise of it being an unlocked phone. Maybe it is too much to ask to be unlockable out of the box, I don't really know, but Moto to me is some sneaky weirdo selling stuff out of a trench coat saying "this is what you want" but when you get home, you realize they've pulled a fast one. They ignore constant, multiple petitions, emails, pleads, and plain begging, and I for one would rather them just say, no we won't be unlocking the bootloader rather than have them pretend that it isnt an issue. They release these vague statments and make it seem like they want to unlock bootloaders, and place the blame elsewhere, but they are just as guilty as the carriers of denying the end user the rights to the phone that WE HAVE PURCHASED.
Sorry for the rant, Moto just frustrates me to no end.
And in no way was I trying to attack your statement Ash lol. Just throwing in my opinion.
CadenH said:
.
And in no way was I trying to attack your statement Ash lol. Just throwing in my opinion.
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its all good I understand lol
Sent from my DROID X2 using Tapatalk
For what it's worth, they re-instated my account. Here was my response to my getting locked out:
I've read the forum rules and I understand what I have done to violate them. However, I still feel strongly about what Motorola has done in regards to the unlocking of bootloaders.
I understand you are a moderator and you have rules you must ensure are being followed, and I hold no grudge against you or the other mods. But, I do have an issue with Motorola and their apparent lack of supporting us the customers.
In any case, I will refrain from any more postings about the BBB and leave that to other avenues that I have. I just feel that we as customers have a right to know why Motorola has completely ignored our requests on the status of the unlocked boot loaders which has never been honored except with the release of a new phone that is supposed to have an unlockable bootloader. However, reports are that even this phone, Droid RAZR Developer Edition, can't be unlocked right now. This just isn't good customer relations.
All we as customers are asking for is a status on where this situation stands, but we get nothing from Motorola.or from any of the avenues we have to express our issues, whether it be the support portal, this forum or twitter.
I do apologize for violating the rules of this forum and I will refrain from doing so in the future.
I will leave it up to you as to whether you wish to unlock my account or not and I will abide by whatever decision you make.
Sincerely,
Ivan Samuelson
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I for one will never buy a Motorola product again. I got my son the galaxy nexus and as soon as I can I will get another phone and I will have my wife switch from her bionic. Motorola has lost my buisness for the future!
Travisdroidx2 said:
I for one will never buy a Motorola product again. I got my son the galaxy nexus and as soon as I can I will get another phone and I will have my wife switch from her bionic. Motorola has lost my buisness for the future!
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Same here, unless they unlock their bootloaders for the X2 and other phones. Otherwise, I'm done.

Deal of a lifetime!!!

I have the deal of a life time phone geeks!!!​
$349.99 will get you a dual core phone that will NEVER receive any updates of any kind. Even if a security flaw is found that allows for the theft of all your data....NO UPDATE FOR YOU. Even if every other manufacturer (except Micromax) has updated their Tegra2 phones.... NO UPDATE FOR YOU. And if you are stupid enough to buy now, we will throw in a car dock for FREE! So what do you say!
"So how stupid do you think I am?"
For $599.99 will get you can get yet another dual core phone that will NEVER receive any updates of any kind. And if you are stupid enough to buy now, we will even charge you the original price of $59.99 for that cardock!
As of this post the Electrify and Photon are still being sold by Motorola as current phones even though they have abandoned both phones. Nowhere in the item description is it stated that the phones are no longer supported by Motorola.
Comedy
Sent from my SPH-L710 using xda premium
Wow, that's motofail at an epic level
Sent from my Nexus 7 using xda premium
i bought 4. anyone think these are gunna take off like beanie babies did?
Shame on you Motorola (again)
Enviado desde mi MB855 usando Tapatalk 2
It will get even funnier if you pass it along to your State Attorney General's Office, FTC and Sen. Al Franken. Selling them as current devices even though they are discontinued/EOL'd by the carriers and unsupported with regards to security updates is shady at best.
The new head of Motorola talks about earning our trust and but gives us nothing but meaningless PR about how Motorola is changing. Someone needs to sue them if at all possible. Maybe we could sue for the source to the atrix leak, I know someone managed to threaten HP into releasing source when they accidentally left android on a few touchpads. Motorola might have to state that it was an actual hack that caused the leak, if it was an employee(most likely) then they might be legally required to provide source code. I could be way off though, the GPL is somewhat murky when it comes to this.
Lightsword1942 said:
The new head of Motorola talks about earning our trust and but gives us nothing but meaningless PR about how Motorola is changing. Someone needs to sue them if at all possible. Maybe we could sue for the source to the atrix leak, I know someone managed to threaten HP into releasing source when they accidentally left android on a few touchpads. Motorola might have to state that it was an actual hack that caused the leak, if it was an employee(most likely) then they might be legally required to provide source code. I could be way off though, the GPL is somewhat murky when it comes to this.
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Yes sir
Sent from my SPH-L710 using xda premium
Well, business are business, they only want to earn money
Lokifish Marz said:
I have the deal of a life time phone geeks!!!​
$349.99 will get you a dual core phone that will NEVER receive any updates of any kind. Even if a security flaw is found that allows for the theft of all your data....NO UPDATE FOR YOU. Even if every other manufacturer (except Micromax) has updated their Tegra2 phones.... NO UPDATE FOR YOU. And if you are stupid enough to buy now, we will throw in a car dock for FREE! So what do you say!
"So how stupid do you think I am?"
For $599.99 will get you can get yet another dual core phone that will NEVER receive any updates of any kind. And if you are stupid enough to buy now, we will even charge you the original price of $59.99 for that cardock!
As of this post the Electrify and Photon are still being sold by Motorola as current phones even though they have abandoned both phones. Nowhere in the item description is it stated that the phones are no longer supported by Motorola.
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I can beat that! Today (Friday) only! Best Buy will give you a DROID RAZR, an Atrix HD or a Photon Q for free! It only requires a 2-year activation!!
LOL! Nice Lokifish, you almost fooled me into getting another POS MotoPho after I have left for another device... =D
Sent from my Nexus 7 using xda premium
AGiLiT said:
I can beat that! Today (Friday) only! Best Buy will give you a DROID RAZR, an Atrix HD or a Photon Q for free! It only requires a 2-year activation!!
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point
head
Your post would have been spot on if BestBuy charged double the original list price and required a four year contract. That's ok. I don't get sarcasm either most of the time.
GPhoenix said:
LOL! Nice Lokifish, you almost fooled me into getting another POS MotoPho after I have left for another device... =D
Sent from my Nexus 7 using xda premium
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That's part of the point I was trying to make. You would have no idea that these phones are pretty much abandoned unless you already knew about all the BS moto pulled. Nobody from moto is even responding to this so I contacted cnet again and pretty much got a "you're kidding, right". Except for the fanboys, and those that don't do their research, I think the industry/comsumers has pretty much written Moto off at this point.
Lokifish Marz said:
point
head
Your post would have been spot on if BestBuy charged double the original list price and required a four year contract. That's ok. I don't get sarcasm either most of the time.
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In other words; you didn't get mine?
AGiLiT said:
In other words; you didn't get mine?
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brain is mush from hearing "my phone is brokened" all day so i missed it :silly:
What a steal! Great deal for an antique such as this...

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