Pandora won't work on 3G - HTC EVO 3D

For some reason Pandora has just stopped working when I'm on my 3G connection.
It will sit there and say "Buffering 1%" or "Loading" then just keep skipping to a different song. The application worked fine yesterday, and I can still use it on WiFi with out a problem. I'm on Sprint with the unlimited data plan so I know that cannot be it.

I don't mean to sound like a smartass, but did you restart your phone? If that fails to work, I would clear its application Data and reopen it. If that still doesn't work, try uninstalling the app and re-installing it from Google Play.
Also, ensure that your mobile broadband is enabled under settings. Good luck.

TopHATTwaffle said:
For some reason Pandora has just stopped working when I'm on my 3G connection.
It will sit there and say "Buffering 1%" or "Loading" then just keep skipping to a different song. The application worked fine yesterday, and I can still use it on WiFi with out a problem. I'm on Sprint with the unlimited data plan so I know that cannot be it.
Click to expand...
Click to collapse
I usually can't stream Pandora when I'm on the Now Network either, but that's because it's too slow. Maybe Sprint's network is taking a siesta today and it will work better for you tomorrow.
Sent from my ICS 3VO with Tapatalk 2

YOU CAN'T DO ANYTHING ON THE SPRINT NETWORK. lmao! go get AT&T... at least their 3G actually works. hahhahaa. or get verizon since their 4G is the best in the country. 50+M down. 12+M up. other than that. restart your phone. there is a know software issue with our phones.. maybe it'll get fixed on the next update. PROVEN SOFTWARE ISSUE FOR ANY SMARTASSES.

I'm on Sprint with the unlimited data plan so I know that cannot be it.
Click to expand...
Click to collapse
That IS the problem. You can't stream music with Sprint's dial-up speeds. Download the Speedtest.net app, and run it a couple of times. If you aren't getting at least 300kbps, which you probably won't with Sprint, then you won't be able to stream music.

Download the SpeedTest app from Google Play. See what kind of up and down speeds you get. Pandora requiere atleast 150Kbps constant to work.
Sent from my PG86100 using xda app-developers app

I know I don't have the same phone, but its worth pointing out that I'm seeing this exact same problem with my Epic 4G running CM9 RC1... Pandora won't play anymore from either 3G or 4G sprint... Works just fine from wifi though... Won't play from pandora's flash player in the browser either... I'm actually starting to think that Sprint has decided to filter some traffic off their network, and Pandora is one of the lucky winners. Please tell me I'm wrong... :/
-Ken

I'm actually starting to think that Sprint has decided to filter some traffic off their network, and Pandora is one of the lucky winners.
Click to expand...
Click to collapse
No, Sprint's data network just plain sucks, and has for 2 years. I haven't gotten above 150kbps in over 2 years.

I've run speed tests. I get more than enough data for the high quality stream (192kbps). Attached is the photo of the tests.
Still looking for a solution.
Sent from my PG86100 using xda app-developers app

Same issue
Just wanted to say that I have the same issue.
I recently used closeone's HBOOT Downgrade toolkit to take my Sprint EVO 3D from HBOOT 1.50 to 1.40. I then used freeza's firmware update to update to 2.17. I was running mikeyxda's ICS MeanRom, and everything seemed to be working until I tried out Pandora. When I select a station, it gives me the "Buffering 1%" message, then says "Loading", and sometimes it will say "Buffering 2%", but it hardly gets past that. This is only on 3G. 4G and wi-fi work fine.
This guy seems to be having the issue as well.

bifflechips said:
Just wanted to say that I have the same issue.
I recently used closeone's HBOOT Downgrade toolkit to take my Sprint EVO 3D from HBOOT 1.50 to 1.40. I then used freeza's firmware update to update to 2.17. I was running mikeyxda's ICS MeanRom, and everything seemed to be working until I tried out Pandora. When I select a station, it gives me the "Buffering 1%" message, then says "Loading", and sometimes it will say "Buffering 2%", but it hardly gets past that. This is only on 3G. 4G and wi-fi work fine.
This guy seems to be having the issue as well.
Click to expand...
Click to collapse
Wow, so the only thing I can add here is: My wife's EVO 3D (S-ON, flashed to OMJ's ROM) actually streams Pandora quite well on 1XRTT. That's right - not 3G but 1X. Turns out a glitchy radio keeps things away from 3G yet the tunes flow half decent.

Same issue here too. It has worked fine for me up until 2 days ago. And I would listen to it everyday to and from work.
I have a rooted HTC EVO 4G LTE still running the stock rom.
I can stream fine over wifi and I can surf just fine. The only thing that I can tell has changed is pandora just sits at loading indefinitely.

Fixed. This is an issue with the pandora client. The fix is to roll back to an older version. 1.5.13 worked for me.
Downloads: http://www.freewarelovers.com/android/app/pandora
Sent from my PG86100 using xda app-developers app

I can confirm, the roll back fixed mine too, just tried it. I was wanting to do that but didn't know there was a site for old versions of apps. Good job TopHATT!
TopHATTwaffle said:
Fixed. This is an issue with the pandora client. The fix is to roll back to an older version. 1.5.13 worked for me.
Downloads: http://www.freewarelovers.com/android/app/pandora
Sent from my PG86100 using xda app-developers app
Click to expand...
Click to collapse

existinz said:
I can confirm, the roll back fixed mine too, just tried it. I was wanting to do that but didn't know there was a site for old versions of apps. Good job TopHATT!
Click to expand...
Click to collapse
Fixed mine as well. Thanks TopHATT!

Lol at the ignorant Sprint haters. Our data connection is fine. I watch netflix over 3g at work and play pandora over 1x while hiking. Other carriers can't even make calls.
Thanks for the link to the pandora fix. I also downgraded my hboot and am running meanrom ics with exactly the same issue as the OP.

Lol at the ignorant Sprint haters. Our data connection is fine. I watch netflix over 3g at work and play pandora over 1x while hiking.
Click to expand...
Click to collapse
So a 3g connection of less than 100kbps is "fine"?
Other carriers can't even make calls.
Click to expand...
Click to collapse
I've dropped on average 10 calls a week in the past few months.

Tested my connection tonight in central Illinois.

i WISH i were getting these kinds of 3G speeds.
i'm lucky to pull 300-500 on a great day

TopHATTwaffle said:
For some reason Pandora has just stopped working when I'm on my 3G connection.
It will sit there and say "Buffering 1%" or "Loading" then just keep skipping to a different song. The application worked fine yesterday, and I can still use it on WiFi with out a problem. I'm on Sprint with the unlimited data plan so I know that cannot be it.
Click to expand...
Click to collapse
pm me your number and I'll give ya pandora the way its meant to be played after you figure out your data problem.

Related

3g cutting in and out

My fiance listens to xm and pandora all day while working and he has noticed his 3g cutting in and out for the past couple of days.
It happens randomly sometimes for a few seconds to a few mins. The phone stays in the same spot and earlier in the week it had no problems. To temporally fix it he either unlocks the phone or has to reopen xm or pandora. He does have it connected to a charger while listening.
We both run kaos v39 with the newest radio and open gls. The only thing i remember doing was i downloaded a program called green battery but uninstalled it after a min.
I also switched from gsm to cdma prl on both phones
My phone seems to be fine but then again i dont listen to pandora and xm a lot.
Is there a different setting i can change or something. Thank u for any help.
Sent from my FroyoEris using Tapatalk
labnjab said:
My fiance listens to xm and pandora all day while working and he has noticed his 3g cutting in and out for the past couple of days.
It happens randomly sometimes for a few seconds to a few mins. The phone stays in the same spot and earlier in the week it had no problems. To temporally fix it he either unlocks the phone or has to reopen xm or pandora. He does have it connected to a charger while listening.
We both run kaos v39 with the newest radio and open gls. The only thing i remember doing was i downloaded a program called green battery but uninstalled it after a min.
I also switched from gsm to cdma prl on both phones
My phone seems to be fine but then again i dont listen to pandora and xm a lot.
Is there a different setting i can change or something. Thank u for any help.
Sent from my FroyoEris using Tapatalk
Click to expand...
Click to collapse
Try this: Install a market app called "APN OnOff". Launch it. Choose "Show APN list". Press Menu and then "Reset to default". Reboot the phone and see if that helps.
He said even with that it still does it. Is there anything else i can try?
Sent from my FroyoEris using Tapatalk
labnjab said:
My fiance listens to xm and pandora all day while working and he has noticed his 3g cutting in and out for the past couple of days.
It happens randomly sometimes for a few seconds to a few mins. The phone stays in the same spot and earlier in the week it had no problems. To temporally fix it he either unlocks the phone or has to reopen xm or pandora. He does have it connected to a charger while listening.
We both run kaos v39 with the newest radio and open gls. The only thing i remember doing was i downloaded a program called green battery but uninstalled it after a min.
I also switched from gsm to cdma prl on both phones
My phone seems to be fine but then again i dont listen to pandora and xm a lot.
Is there a different setting i can change or something. Thank u for any help.
Sent from my FroyoEris using Tapatalk
Click to expand...
Click to collapse
I've been experiencing something similar the last few days. It will start on 3G, then for a few seconds it will switch to 1X, and then switch back. It hasn't really affected my daily activities, but I definitely notice it.
EDIT: In addition to 3G abnormally going in and out, my signal has been unusually low as well.
I occasionally get the 3G to 1X. I just end up rebooting my phone and all is well but I don't think just doing that is a permanent fix.
Btw running CELB 4.3 if that helps
playpolo4life said:
I've been experiencing something similar the last few days. It will start on 3G, then for a few seconds it will switch to 1X, and then switch back. It hasn't really affected my daily activities, but I definitely notice it.
EDIT: In addition to 3G abnormally going in and out, my signal has been unusually low as well.
Click to expand...
Click to collapse
Add me to that list. I was previously (up until about a week ago) Tethering to my Netbook and streaming Netflix with No Problems, No choppiness, Full screen. Now I am lucky to be able to watch Netflix at all, small screen, or for that matter Load webpages in a reasonable amount of Time. Anyone Think they are Throttling the connections now that Iphones are coming Online to the Network and are trying to keep a handle on Traffic and perhaps avoid the same Issues ATT had with the Iphones, Dragging the Network to a screeching Halt. Anyway Contract is up in March and decided I will defect to Sprint or Tmobile. Never had issues with Tmobile in my area and may return to them on the G2 or the Mytouch 4G. Just my 2 Cents for what it is Worth.
Mats Sundin said:
Add me to that list. I was previously (up until about a week ago) Tethering to my Netbook and streaming Netflix with No Problems, No choppiness, Full screen. Now I am lucky to be able to watch Netflix at all, small screen, or for that matter Load webpages in a reasonable amount of Time. Anyone Think they are Throttling the connections now that Iphones are coming Online to the Network and are trying to keep a handle on Traffic and perhaps avoid the same Issues ATT had with the Iphones, Dragging the Network to a screeching Halt. Anyway Contract is up in March and decided I will defect to Sprint or Tmobile. Never had issues with Tmobile in my area and may return to them on the G2 or the Mytouch 4G. Just my 2 Cents for what it is Worth.
Click to expand...
Click to collapse
Makes sense to me. It wouldn't surprise me if it's true. OTOH, several months ago I noticed severely decreased tethering experience and then out of the blue a month or so ago it started working much better for about a week. Now, though, it's back to the same old stuff. This was all with the same ROM and always with occasional reboots except when tethering never once gave out.
I'm basically always leaning slightly one way or another as to believing conspiracy theories or just chalking it up to things beyond anyone's control.

Still having data connection issues:chicago

Ever since that data outage from 3 weeks ago, me and my wife's thunderbolts have had issues holding 3g/4g connections. The phones willswitch all the way from 4g to no data connection at all during various points in the day. I've tried the mr1 through mr2.5 radios and the issues haven't gone away. Talked to Verizon tech support multiple times and they said they've opened up a trouble ticket to see if its the network or our phones. We stay around Aurora and naperville which are full 4g areas but have had problems in multiple towns. So just wondering if anyone in the Chicago land area or the country for that matter is experiencing the same thing since that outage from a few weeks back.
For reference, I'm running cm7 with mr2 and mr2.5 on my wife's phone. But like I said I've tried different radios already.
Sent from my ThunderBolt using XDA App
You both are running CM7? Does this happen if you are stock?
Is Aurora / Naperville full 4g? I know going north towards Kenosha I lose 4g around Waukegan
Sent from my ThunderBolt using XDA Premium App
connection perfectly stable in north side of chicago. i would simply return the phone to stock and exchange it. maybe a bad sim card. do you have problems sticking only to 3g? or does that work pefectly?
Its been acting up since before I installed cm on our phones. They haven't been the same since the data outage. We've had cm for about a week or so and before that we were running mr1 and mr2 with basic root.
Sent from my ThunderBolt using XDA App
If the phone is fine no need to exchange it just get a new sim. I got thunderbolts for my gf and her brother yesterday and their 4g seemed perfectly stable as I was rooting them the only thing I noticed was it did take a little for 4g to kick in after toggling via lte onoff
Sent from my ThunderBolt using XDA Premium App
sg1dan said:
connection perfectly stable in north side of chicago. i would simply return the phone to stock and exchange it. maybe a bad sim card. do you have problems sticking only to 3g? or does that work pefectly?
Click to expand...
Click to collapse
3g runs fine. And all of naperville and Aurora are 4g. North Aurora is not as far as I know. And I thought about the sim being bad but I don't think that's very likely for 2 phonesphones
Sent from my ThunderBolt using XDA App
Hey rygel411, does this sound like your situation?
1) Boot phone up fresh full reboot
2) Phone grabs a 3g/4g signal instantly and holds it for several hours fine
3) Randomly when you power on the display, you are missing a 3g/4g icon but have full bars
4) Checking under Wireless Network settings, Mobile Networks is OFF and WON'T turn on
5) Reboot solves the problem or Wait approx 2-4 hours and it solves itself randomly without doing anything
Does this sound like your situation? No 3g/4g icons and no data connection, and unable to turn data back on without a reboot or waiting a long time? Cuz if so this is exactly what happens to me and I live in central NJ. I always get perfect 3G signal on all my phones, even in my house. And my data speeds are generally good; 1500-3000kbps on 3G.
I am running MR2 Das BAMF Gingerstripped with Imoseyon's 3.4.0 GB Kernel. It IS related to Gingerbread, as my girlfriends Thunderbolt running full stock does not see this issue at all.
Similar but not exactly, both phones were acting up before I had gingerbread on them
Sent from my ThunderBolt using XDA App
I am in the western suburbs (Oak Park, River Forest) and I don't have any issues at all along the I-88 corridor out to Route 59. That's about as far into Naperville as I drive. 4G the whole way, no dropped calls.
DaRkL3AD3R said:
Hey rygel411, does this sound like your situation?
1) Boot phone up fresh full reboot
2) Phone grabs a 3g/4g signal instantly and holds it for several hours fine
3) Randomly when you power on the display, you are missing a 3g/4g icon but have full bars
4) Checking under Wireless Network settings, Mobile Networks is OFF and WON'T turn on
5) Reboot solves the problem or Wait approx 2-4 hours and it solves itself randomly without doing anything
Does this sound like your situation? No 3g/4g icons and no data connection, and unable to turn data back on without a reboot or waiting a long time? Cuz if so this is exactly what happens to me and I live in central NJ. I always get perfect 3G signal on all my phones, even in my house. And my data speeds are generally good; 1500-3000kbps on 3G.
I am running MR2 Das BAMF Gingerstripped with Imoseyon's 3.4.0 GB Kernel. It IS related to Gingerbread, as my girlfriends Thunderbolt running full stock does not see this issue at all.
Click to expand...
Click to collapse
I'm in Chicago and I do have this same problem from time to time. Over the last couple days it has been better but still happens
davidbudd1 said:
I'm in Chicago and I do have this same problem from time to time. Over the last couple days it has been better but still happens
Click to expand...
Click to collapse
Just wondering but are you on MR2? Because if anything its either that or the ROM, and I am more or less thinking its the radio. Could be why we didn't see this radio OTA yet.
DaRkL3AD3R said:
Just wondering but are you on MR2? Because if anything its either that or the ROM, and I am more or less thinking its the radio. Could be why we didn't see this radio OTA yet.
Click to expand...
Click to collapse
I'm on 2.5, not sure of it's radio related or their network because I had Zero problems before with this configuration.
I was on 2.5. Then I downloaded the cm7 update that dropped a couple of hours ago and I was getting horrendous speeds with it, barely 1mbps. So I downgraded to mr2 and now I'm back between 7 and 13. I'm thinking about downgrading to the froyo radio and installing the cm7 compatible version with it.
Sent from my ThunderBolt using XDA App
I was in Chicago this past weekend and noticed that my data was spacing out a lot. My GF on an un-rooted Tbolt was fine the whole weekend as best as I could tell.
I am on Sense 3.0 MR 2.5 Radio.
clintonroche said:
I was in Chicago this past weekend and noticed that my data was spacing out a lot. My GF on an un-rooted Tbolt was fine the whole weekend as best as I could tell.
I am on Sense 3.0 MR 2.5 Radio.
Click to expand...
Click to collapse
This is exactly my finding, just in New Jersey instead of Chicago. I would like to see explicit details on what exactly happens when you folks lose your data connection, and what happens when you try to toggle certain settings (ie - plane mode, mobile network, etc)
Especially one particular detail. When you lose your data connection, is there a 1x icon in the notification bar, or are there NO icons next to your signal. That will determine if we're having a connection problem to Verizon, or if our ROM's/Radio's are the culprit.
DaRkL3AD3R said:
This is exactly my finding, just in New Jersey instead of Chicago. I would like to see explicit details on what exactly happens when you folks lose your data connection, and what happens when you try to toggle certain settings (ie - plane mode, mobile network, etc)
Especially one particular detail. When you lose your data connection, is there a 1x icon in the notification bar, or are there NO icons next to your signal. That will determine if we're having a connection problem to Verizon, or if our ROM's/Radio's are the culprit.
Click to expand...
Click to collapse
I have the same exact problem as the OP. I live in Wheaton, work in Carol Stream and go to Chicago every weekend because my girlfriend lives there. 4G and 3G CONSTANTLY go in and out when trying to use them. The 4G icon diappears and then reappears. It doesn't switch over to 3G or 1X. The icon just disappears, displays full bars for a second in grey, 4G icon comes back in grey with 1-2 bars in grey and then goes green after 10-20 seconds or so. It's so ****ing annoying.
I'm running the latest CM7 build with 0223r radio. I've tried MR2 and MR 2.5 and have no luck. It's driving me nuts. It's not CM7 either. I was running rooted stock and it was doing the same thing.
I was getting symptoms like it was shutting on and off. Mine works fine with no changes in the Tampa area.
BAMF THUNDERBOLT
dbisch said:
I have the same exact problem as the OP. I live in Wheaton, work in Carol Stream and go to Chicago every weekend because my girlfriend lives there. 4G and 3G CONSTANTLY go in and out when trying to use them. The 4G icon diappears and then reappears. It doesn't switch over to 3G or 1X. The icon just disappears, displays full bars for a second in grey, 4G icon comes back in grey with 1-2 bars in grey and then goes green after 10-20 seconds or so. It's so ****ing annoying.
I'm running the latest CM7 build with 0223r radio. I've tried MR2 and MR 2.5 and have no luck. It's driving me nuts. It's not CM7 either. I was running rooted stock and it was doing the same thing.
Click to expand...
Click to collapse
i only see this problem while tethering. if i try too many connections (open windows at same time) the 4g disappears for a second or two then it comes back. other than that (chicago north side) my 4g has been flawless. never switched to 3g either.
mobile connection issues on HTC Thunderbolt
Hi,
Did anyone ever figure out connection issues with HTC Thunderbolt? I have the exact issue that DaRkL3AD3R discussed in July.
My Thunderbolt just started doing almost the identical thing as he posted. Can't get on internet unless I wait, boot, whatever - almost identical to what you stated. Connection seems to be connected but it is not. I am new to "messing" around with my phone but this cuased me to root and boot but still on the Gingerbread os. It is driving me batty! It started about Mar 25 or so and I thought booting would help. Do you know if it may be the radio and are there other versions I can try? Someone mentioned new PRI version? Thanks for any pointing in the right direction!

[Q] 4G issue

I have been having a weird issue with my 4G the last few days. I live in Oklahoma City which was a city that got 4G awhile ago it was running fine with no real problems until yesterday. The problem is it shows service and I can load xda app to get to forums but youtube, pda net, dolphin browser won't load. When I switch over to cdma it loads fine(just slower of course). When i switch back to LTE xda app loads and speed test .net show correct 4G numbers. I have tried flashing a new ROM from cm7 1.2, Omfgb, synergy sense 3.0 nightlies plus chingys lastest ROM. Flashed radios 2mr 2.5mr and the lastest radio chingy put on root wiki. I wipe usally 3times between flashes and dalvik a few times. I was just wondering if anyone has had this trouble or maybe its something up with Oklahoma City since it just happened a few days ago. If anyone else has this problem or has fixed it please let me know.
Sent from my ADR6400L using XDA App
Dolphin browser will load about 75% Then stop but I can look at the webzine format. This is quite weird. Sorry for double posting I just thought id add that
Sent from my ADR6400L using XDA App
Yeah, the only time on aosp that I lose data is when using the xda app and I have no idea why
Sent from my Transformer TF101 using XDA Premium App
Just to let you know I am having LTE data issues in OKC too.
I read over on rootzwiki someone in Texas was having the same problemn he lives in Texas. So maybe its a Verizon network problem
Sent from my ADR6400L using XDA App
Same thing in dallas, browser works if you use bing gotta be a google/verizon issue. I don't know why but it will not connect to google using 4g.
Same thing in the DFW area of TX. I cannot connect to G+ on 4G but if I switch over to 3G it works fine. Also have the browsing issue on the stock browser.
Sent from my ADR6400L using Tapatalk
Verizon had no clue what I was talking about. What's really aggravating is google voice isn't working either on 4g.
I do not think its a root or radio issue. I have Th3roy on mine with the leaked radio its got no google voice or browser on 4g, 3g is fine, im in Tulsa. One of my buddies had two non rooted tb's they're both doing exactly the same thing.
4glte data to the browser and google voice is back up here in Tulsa at 1907
im having the same problem here in text i read on the CM7 people were having this problem too it says i have 4g but when i try to use my apps or go on the internet pages wont load. i have notice that if i switch to cdma 3g it works just fine so i been on while im out in about. i also notice that when i use wifi tether on 4g it works just fine when i am connected tp my xbox and laptop i get good speeds but on my phone web pages just wont load. i went ahead and called verizon about the problem and they said nothing was wrong with 4g here in the south even tho they are reciving alot of calls about the issue and tried to trouble shoot me which didnt wor and say i wasnt in a 4g area even tho houston was in the frist batch of of cities to get 4gand i tried trouble shoot myself by changeing roms and radios still no lucky.. i believe verizon messed something up because i just started having these problems saturday night and either dont know whats going on or are playing dumb until they figure it out....sorry about the long message
knothead said:
4glte data to the browser and google voice is back up here in Tulsa at 1907
Click to expand...
Click to collapse
its not only in OKC im in Texas and having these problems and for me none of my web pages load on exp.. droid life, bgr, phonedog, phandriod, android police, my droid world, google+..... its funny because the only website that seems to work for me is androidcentral.com and even funnier that the rest of the web pages will load fine on 3g like i said before verizon messed something up Saturday and either dont believe what people are telling them or are trying to keep quite about and like someone else metioned its not only rooted thunderbolts two of my coworkers with out rooted thunderbolts are having the same issue and a friend on a charge is too.`
MarkMyShark said:
I have been having a weird issue with my 4G the last few days. I live in Oklahoma City which was a city that got 4G awhile ago it was running fine with no real problems until yesterday. The problem is it shows service and I can load xda app to get to forums but youtube, pda net, dolphin browser won't load. When I switch over to cdma it loads fine(just slower of course). When i switch back to LTE xda app loads and speed test .net show correct 4G numbers. I have tried flashing a new ROM from cm7 1.2, Omfgb, synergy sense 3.0 nightlies plus chingys lastest ROM. Flashed radios 2mr 2.5mr and the lastest radio chingy put on root wiki. I wipe usally 3times between flashes and dalvik a few times. I was just wondering if anyone has had this trouble or maybe its something up with Oklahoma City since it just happened a few days ago. If anyone else has this problem or has fixed it please let me know.
Sent from my ADR6400L using XDA App
Click to expand...
Click to collapse
still no luck in houston
I was one of people on mikmik who posted about this rootzwiki also I believe I thought I was going insane. Network problem for sure I have loaded so many roms and radios to no avail. Can't search anything on Google VIA search bar or load Google.com on 4G. Defaulted browser search and homepage to Bing for now. 4G coverage is very bad for me in DFW area of Texas.
evolutioncsr said:
I was one of people on mikmik who posted about this rootzwiki also I believe I thought I was going insane. Network problem for sure I have loaded so many roms and radios to no avail. Can't search anything on Google VIA search bar or load Google.com on 4G. Defaulted browser search and homepage to Bing for now. 4G coverage is very bad for me in DFW area of Texas.
Click to expand...
Click to collapse
same in houston i been tweeteing to verizon and the finally said they would call me and explain the problem but this is really unaccepteable to me i been with out 4g for 3 days now and its not only google services i cant use its many other websites that wont load on 4g but will load on 3g follow me on twitter @jimbob0789 and ill let you know what verizon saysabut this issuse beacuse im not going to do any trouble shooting again they better send me a new phone better yet a bionic
evolutioncsr said:
I was one of people on mikmik who posted about this rootzwiki also I believe I thought I was going insane. Network problem for sure I have loaded so many roms and radios to no avail. Can't search anything on Google VIA search bar or load Google.com on 4G. Defaulted browser search and homepage to Bing for now. 4G coverage is very bad for me in DFW area of Texas.
Click to expand...
Click to collapse
i just got off the phone with verizon and they want everyone to call in from a different number at 1800-922-0204 they also said they are aware of the issue with not being able to view google websites and that there is a setting we need to change.... i believe its something with the network because im having trouble with more than just google sites
Hey everyone,
The problem with the 4g in Houston seems to be a DNS issue. I have a thunderbolt and very few of my Google apps or services seem to be able to connect even though 4g indicator is on.
Here's a link to the topic on rootzwiki where people have found a solution:
rootzwiki.com/showthread.php?1763-Browser-not-liking-LTE&p=39618#post39618
And here's another xda thread where people are having the same issue.
http://forum.xda-developers.com/showthread.php?p=16014183&posted=1#post16014183
If you're phone is rooted please try the set DNS app to change to the appropriate DNS and let us all know how it goes. Since my phone isn't rooted, I will wait it out a little longer just to see if Verizon fixes the DNS. However, I think we should all email/call/harass Verizon as much as possible. It's flat out unacceptable to the consumers who paid good money and locked in on a 2 year contract to get 4g. I could have taken my money elsewhere but Verizon has the fastest network, but if Verizon can't get their DNS server working then I'd rather take my money elsewhere.
I just grabbed set DNs and used Google dnsand my 4glte is now running fine. Good idea.
Th3orys latest infused xx radio.
Sent from my ADR6400L using XDA App
My 4g in DFW just went down. All I get right now is 3g... or 1X if I force lte in the bamf toolkit. Wonder if they are working on it?
Sent from my ADR6400L using Tapatalk
mindcritic said:
My 4g in DFW just went down. All I get right now is 3g... or 1X if I force lte in the bamf toolkit. Wonder if they are working on it?
Sent from my ADR6400L using Tapatalk
Click to expand...
Click to collapse
Same here. I put it in LTE mode, and used the DNS fix, and half hour later, I don't get any 4G, and no data at all. 3G seems to work.
I decided to restore my default DNS settings back.
EDIT: Never mind its back up now.

Youtube on 3G: Connection to server lost. Tap to retry

All of a sudden I started getting this error the other day.. no idea what the issue is. Videos worked fine before on this phone and all my others before it. It stopped working on my one EVO LTE and then it just didnt work at all on my replacement. I don't buy that its a tower issue as other gingerbread phones in the household work.. any ideas? Anyone else experiencing this?
Sprint is starting to piss me off
PaulB007 said:
All of a sudden I started getting this error the other day.. no idea what the issue is. Videos worked fine before on this phone and all my others before it. It stopped working on my one EVO LTE and then it just didnt work at all on my replacement. I don't buy that its a tower issue as other gingerbread phones in the household work.. any ideas? Anyone else experiencing this?
Click to expand...
Click to collapse
I started to have the same issue since last week. I havent called sprint yet (as they are no help). The youtube app works fine when on a wifi connection, but as soon i get on 3G ...nothing. I also dont have 4G coverage in my area either (next spring).
I also got the same issue after I did the OTA update on EVO LTE.
YouTube app works fine over wifi connection but when using 3G it gives this error.
Donbadajoz said:
I started to have the same issue since last week. I havent called sprint yet (as they are no help). The youtube app works fine when on a wifi connection, but as soon i get on 3G ...nothing. I also dont have 4G coverage in my area either (next spring).
Click to expand...
Click to collapse
Mine works fine on 3g but on wifi I get the Connection to server lost. Tap to retry WTH it happens on both my phones

[Q] Have good LTE signal and apps wont utilize. any ideas?

Hey everyone, my wife and I just got new M9's on sprint last Monday. Thought everything was going fine but then I noticed that whenever I was on LTE a lot bof my apps wouldn't work. I can watch Netflix and use tweetcaster, but a lot of other apps won't work(facebook,Pandora, and google now I can search but if i try voice recognition it says it can't connect to the server). Everything works fine on 3g and Wi-Fi. I have done speed tests of the LTE and they are always at least 7mbps down and 2 up. Have tried clearing data/cache and uninstall/reinstall of apps and still nothing. But it's not just my phone it's my wife this is happening on also. Any help would be appreciated cause I can't figure it out. Thanks everyone!
Try toggling airplane mode or mobile data on/off.
It sounds like the "data drop" issue some of us are having.
I am having the same problem i called sprint and they couldn't help at all i think is a phone defect
adierks3 said:
Hey everyone, my wife and I just got new M9's on sprint last Monday. Thought everything was going fine but then I noticed that whenever I was on LTE a lot bof my apps wouldn't work. I can watch Netflix and use tweetcaster, but a lot of other apps won't work(facebook,Pandora, and google now I can search but if i try voice recognition it says it can't connect to the server). Everything works fine on 3g and Wi-Fi. I have done speed tests of the LTE and they are always at least 7mbps down and 2 up. Have tried clearing data/cache and uninstall/reinstall of apps and still nothing. But it's not just my phone it's my wife this is happening on also. Any help would be appreciated cause I can't figure it out. Thanks everyone!
Click to expand...
Click to collapse
Try updating your profile or PRL , that's helped me in the past with data issues
ccs86 said:
Try toggling airplane mode or mobile data on/off.
It sounds like the "data drop" issue some of us are having.
Click to expand...
Click to collapse
I also have run into this issue, it happened with my evo LTE until I unlocked/rooted my phone and could install custom ROMs and now with my M9 , which is completely stock with just the OTA I only have one single bar and LTE constantly switches to 3G and I run into data transfer issues even when it says its connected.
BUBBA DUB'S said:
Try updating your profile or PRL , that's helped me in the past with data issues
I also have run into this issue, it happened with my evo LTE until I unlocked/rooted my phone and could install custom ROMs and now with my M9 , which is completely stock with just the OTA I only have one single bar and LTE constantly switches to 3G and I run into data transfer issues even when it says its connected.
Click to expand...
Click to collapse
Already tried updating the profile and prl. didnt help. i tried airplane mode and back on and i can now get facebook to load new stuff but no pictures or video will load. still have a better than average connection. im gonna try pandora to see if it works here soon. this is frustrating to have to do this. hopefully a fix can come soon.
BUBBA DUB'S said:
Try updating your profile or PRL , that's helped me in the past with data issues
I also have run into this issue, it happened with my evo LTE until I unlocked/rooted my phone and could install custom ROMs and now with my M9 , which is completely stock with just the OTA I only have one single bar and LTE constantly switches to 3G and I run into data transfer issues even when it says its connected.
Click to expand...
Click to collapse
adierks3 said:
Already tried updating the profile and prl. didnt help. i tried airplane mode and back on and i can now get facebook to load new stuff but no pictures or video will load. still have a better than average connection. im gonna try pandora to see if it works here soon. this is frustrating to have to do this. hopefully a fix can come soon.
Click to expand...
Click to collapse
Nevermind still doesn't work after airplane mode toggle I was wrong. Speed tests say I'm getting around 14mbps download speeds. This is super frustrating. I don't understand.works fine on Wi-Fi and pretty sure 3g too. Could it be the apps themselves? Cause it's just some. But they are major apps like Pandora and facebook. Should be ready for this.
adierks3 said:
Nevermind still doesn't work after airplane mode toggle I was wrong. Speed tests say I'm getting around 14mbps download speeds. This is super frustrating. I don't understand.works fine on Wi-Fi and pretty sure 3g too. Could it be the apps themselves? Cause it's just some. But they are major apps like Pandora and facebook. Should be ready for this.
Click to expand...
Click to collapse
I've had the exact same problem since day 1 with my phone two weeks ago. You probably also have the issue where you are typically only at 1 signal bar when on LTE but full bars when on 3g. I've also noticed it hits certain apps but not others. Usually toggling airplane mode and/or mobile data will fix it for me, but sometimes i have to completely reboot. even after the OTA update last week, the problem persisted. i brought my phone into a sprint store on sunday and they replicated the problem but had no idea the cause, so they swapped the phone out. same problem with the replacement, so i'd imagine we're stuck waiting for a software/radio/firmware update before this is resolved
hsmith1514;60132588 said:
I've had the exact same problem since day 1 with my phone two weeks ago. You probably also have the issue where you are typically only at 1 signal bar when on LTE but full bars when on 3g. I've also noticed it hits certain apps but not others. Usually toggling airplane mode and/or mobile data will fix it for me, but sometimes i have to completely reboot. even after the OTA update last week, the problem persisted. i brought my phone into a sprint store on sunday and they replicated the problem but had no idea the cause, so they swapped the phone out. same problem with the replacement, so i'd imagine we're stuck waiting for a software/radio/firmware update before this is resolved
Click to expand...
Click to collapse
Thank you for this. Feels good just to hear someone else describe my problems exactly. Wonder if it s all sprint m9 or just maybe ones people got early cause I got mine the Monday before release. Same on both my wife and my phone. I can't understand why some work and some don't. Now that you say it my LTE does most of the time just say one bar. And 3g is usually full. Hope a fix comes soon. Wish we could get conformation that ots a known issue. Facebook isn't a huge deal ask I can just use the mobile site but Pandora ducks to not have it.
Did yours come with headphones? The sprint site said no when we ordered and I asked customer care on twitter. Both said no headphones but ours both came with them.
adierks3 said:
Nevermind still doesn't work after airplane mode toggle I was wrong. Speed tests say I'm getting around 14mbps download speeds. This is super frustrating. I don't understand.works fine on Wi-Fi and pretty sure 3g too. Could it be the apps themselves? Cause it's just some. But they are major apps like Pandora and facebook. Should be ready for this.
Click to expand...
Click to collapse
I wonder if it's a DNS issue on LTE.
3G, LTE and WIFI are all pretty separate interfaces and have their own "setup".
What you might try doing is see if you can PING the server by NAME and by IP Address on each of those interfaces.
You may have to dig a bit to figure out what servers the various apps are using.
If it pings by IP but not by NAME it's a DNS issue.
Ever since Lollipop there have been some IPV6 issues that cause DNS problems. But those have been usually on WIFI only.
There are some tools in Google Play to disable IPV6 but it only disables it on WIFI interface.
Like on Lollipop M8, MMS would not work on WIFI for some folks and disabling IPV6 would temporarily fix it.
A really nice tool to debug with is called FING that you can get from Google Play. It has built in PING, Trace Route and a bunch of other goodies.
I used it to find a rogue device on my work Network.
If some apps work and others don't it's very likely a DNS issues. Unless Sprint is now blocking some ports on LTE.
You can also test HOST name and PORT for a service, this takes some serious digging to see if the port is blocked.
There is a tool in FING for that too called TCP Connection Tester. I usually have used TELNET on Desktop PC's to do the same.
If you google that service you can often find the host and port it's using.
Here is an example: Let's say SPOTIFY won't work on LTE
Get the Port and HOST from a search I did that showed this. I searched for SPOTIFY HOST PORT
https://community.spotify.com/t5/Help-Desktop-Linux-Mac-and/What-firewall-ports-to-open/td-p/194752
adierks3 said:
Thank you for this. Feels good just to hear someone else describe my problems exactly. Wonder if it s all sprint m9 or just maybe ones people got early cause I got mine the Monday before release. Same on both my wife and my phone. I can't understand why some work and some don't. Now that you say it my LTE does most of the time just say one bar. And 3g is usually full. Hope a fix comes soon. Wish we could get conformation that ots a known issue. Facebook isn't a huge deal ask I can just use the mobile site but Pandora ducks to not have it.
Did yours come with headphones? The sprint site said no when we ordered and I asked customer care on twitter. Both said no headphones but ours both came with them.
Click to expand...
Click to collapse
Yeah mine came with headphones, I'd imagine all the M9s come with them
I'm so happy this is happening to other people as well and not just me, was going crazy trying to figure what the hell was going on with my phone. Hopefully some update will fix this soon as it's very frustrating when I text everyone with Google voice through hangouts and my app doesn't pull in the messages
LymeWire said:
I'm so happy this is happening to other people as well and not just me, was going crazy trying to figure what the hell was going on with my phone. Hopefully some update will fix this soon as it's very frustrating when I text everyone with Google voice through hangouts and my app doesn't pull in the messages
Click to expand...
Click to collapse
I'm happy it's not just mine either I mean it sucks but last thing I wanted was a bad radio.
Same issue here, when on LTE can't send snaps (just an example) also push notifications don't seem to come through. Though it might have been due to the rom I was using but doesn't seem to be the case. Even RUU'd it and it didn't help same exact issue. 3G just fine, wi-fi just fine. This is driving me nuts. I guess it sounds like it's a Sprint issue and not hardware which is good but calling Sprint Tech support is usually usless unless you get to the higher ups.
My friend has a pure stock locked non-rooted s-on phone he says he has been having issues as well.
We might wanna get something like this going over at Sprint Community hopefully try and get the issue moved up. I was thinking it might be a DNS issue as well.
Has anyone found a solution?
I have yet to find or see a solution. Sprint or HTC hasn't said anything about it officially. Really sucks cause a bunch of my stuff just doesn't work right over LTE including push notifications won't come through. I have not enjoyed this phone thus far.
I'd advise you all to return your phone that's what I did with mine
Sent from my HTCONE using XDA Free mobile app
I've swapped for another M9, doing the same thing. I'm on the phone with Sprint now, they have escalated to a second tech. That tech claims they are not aware of any issues on the M9, but did say they heard of one S6 having such issues. The tech advised to swap it yet again.
If enough people return them they might actually look at the problem. I remember when the evo4G had an issue similar to this, you couldn't stream music Sprint's proxy would mess it up. Took them a while to release a fix. Really this isn't an acceptable problem, I'm mean half the apps are worthless cause they won't work over LTE. I'm past my return period and I'm unlocked and this appears not to be a hardware problem. I just wish they would confirm something that they are looking into it. I hate calling Sprint for tech support, it will be the usual non-sense of resetting the phone and doing data profile updates. Then they bump it up and tell you they will call you back when half the time they never do anyway and even if they do it's usually not with a fix. I remember I had a problem getting Direct Connect provisioned on the M8 when it came out. Regular CSR couldn't add the code correctly, they did end up fixing it eventually but no thanks to the techs I worked with nor did they really follow with me more than once. An issue like this needs to make it to the correct people which appears that has not happened yet.
I agree. I am chatting with HTC Support now.
ReproOne said:
I agree. I am chatting with HTC Support now.
Click to expand...
Click to collapse
Let me know what they say, I know Sprint has yet to acknowledge the issue. All this phone swapping business for probably no reason is gonna cost them a lot. I guess it builds a nice refurb stash.
Sim-X said:
Let me know what they say, I know Sprint has yet to acknowledge the issue. All this phone swapping business for probably no reason is gonna cost them a lot. I guess it builds a nice refurb stash.
Click to expand...
Click to collapse
HTC Chat is getting me no where. I even sent them these links:
https://community.sprint.com/baw/thread/204027
http://forum.xda-developers.com/sprint-one-m9/help/lte-signal-apps-wont-utilize-ideas-t3080920
I called, they supposedly create da ticket under my account to escalate. I'll have to see what happens with that.

Categories

Resources