bottom 2 mm of phone not working right?? - HTC EVO 3D

the bottom 2 mm of my sprint evo 3d is not working right. by that, i mean that its sorta uncalibrated. my phone is rooted and it was normal until yesterday. now, if i put my finger on the bottom to mms of the screen then it claims it to be higher that it is.
for example, the dev options gives me a screen pointer overlay option and if i have my phone on the very bottom possible it says its at 888.5 on the Y. my finger trace is followed but higher.
thats a really bad explanation so ill try using a picture from paint
http://imgur.com/lAR48
any questions (i know i did i bad job of explaining it, but its hard to explain.. for me atleast) just ask..
thanks,
colin

That is the most funny drawing I've ever seen. LOL!!!! However, must give you some points for the try. lol *gives you a Thanks point for making me laugh*

haha thanks
my photoshop trial ended a month ago so im making due on paint for this
but i think im just gunna take it in to sprint... i already flashed an ruu and unrooted and got s-on... on the bright-side hopefully ill get a new phone!

same thing happened to my phone. took it to a sprint repair store they told me to come bak in 2 hrs i did and they replaced my phone with a refurb. unfortunatly my refurb is also borked and will restart whenever i connect to wifi. anyways best of luck to u =)

uh oh. i hope i dont get one of those... i never turn wifi off! :O
i plan on re-rooting or rooting whatever phone i get, so hope its not messed up and is in good condition...
you think theyll give me a refurbed white one if i ask?

They originally told me that they didn't have any refurbs at the store and would have to order one but theymagically found one...
I called sprint and complained and they helped me out with a loop hole to get a new phone a year ahead of time and I got the s3. I wasn't dealing with any more crap phones from them even tho they say they r HTC certified
Sent from my SPH-L710 using xda app-developers app

Maybe the digitizer? If it's under warranty, take it to sprint. If not, you can get one on eBay not to pricey.
Sent from this 3D thing

Related

on warrenty, 2.1 void?

ok my track ball wont go down... im past 30 days but i guess i have a 1 year warrenty that comes with it. since my ball wont go down i cant properly use my recovery menu. or half my apps -.-"... well my main question is if im at 2.1root can i return it like that or will they notice ive been playing with it and ill be stuck.. please reply my dad planned on taking me for tomarrow n i need to know if i should downgrade or whatever
Sent from my Eris using the XDA mobile application powered by Tapatalk
Palmbxr said:
ok my track ball wont go down... im past 30 days but i guess i have a 1 year warrenty that comes with it. since my ball wont go down i cant properly use my recovery menu. or half my apps -.-"... well my main question is if im at 2.1root can i return it like that or will they notice ive been playing with it and ill be stuck.. please reply my dad planned on taking me for tomarrow n i need to know if i should downgrade or whatever
Sent from my Eris using the XDA mobile application powered by Tapatalk
Click to expand...
Click to collapse
There is a chance that they would notice, but if it's simply the trackball that's problematic, I doubt they'll go into your system info that much.
Option A.) Downgrade and don't risk it (your getting a new phone most likely anyway if it is truly broken.
Option B.) Take the new weather/clock widget and other stuff that is obviously from 2.1 off your home screen(s), and try to use the ones that look like they are from 1.5. That would be enough to trick a random person who doesn't have any experience with an eris I would think...
I would recommend calling customer support. They don't ask that many questions. Just, if its rooted, restore to 1.5 using jcase's method.
thanks alot so its possable to downgrade without needing my trackball to go down?? lmao
hmm... does anyone know if this is a problem with 2.1 in general? I'm still on 2.1leak (dont want to upgrade to anything else in fear that leak will be able to root before whatever i upgrade to) and my ball wont go down.
I was going to go into verizon tomorrow to get it replaced so i could go root instead... but if anyone thinks that's a bad idea let me know.
ur track ball won't go down either?
Sent from my Eris using the XDA mobile application powered by Tapatalk
yep, I just went to the verizon store, a new unit is being sent to me in a couple days.
but,back on topic. I'm fairly certain 2.1 voided the warranty over the air. When i went to go in to get a replacement unit, they couldn't figure out why my phone was out of warranty when i just got it back in november/december.
Is there anyway that updating to 2.1 verizon pinged the phone or the phone pinged verizon and they marked it out of warranty?
the representatives there just did some work around in the computer to give me my warranty, thankfully they weren't too smart to look at the firmware number (it was locked even if they tried).
(one representative just had a can of compressed air blowing directly on the trackball for like 2 minutes... i couldn't believe he even tried that :/ )
think ill be ok if I don't go back to stock 1.5? reply ASAP in leaving in an hour
Sent from my Eris using the XDA mobile application powered by Tapatalk
Of course you'll be fine, think about how much money they get from your account with this type of phone, they dont want to loose you as a customer...
thanks on my way now... ill repost when (if) I get my new Eris
Sent from my Eris using the XDA mobile application powered by Tapatalk
ok I went to Verizon and I showed the guy my broken phones trackball. nothing else is wrong it goes down n everyting. he typed on the computer for a seccond n then he said ur new Eris will be delivered to ur house by Friday latest. so all he did was send an order out and I get a brand new out of the box Eris! and I keep my old one!!! can't get any better now I have 2 erises to play with with another 8th SD card!
Sent from my Eris using the XDA mobile application powered by Tapatalk
Palmbxr said:
ok I went to Verizon and I showed the guy my broken phones trackball. nothing else is wrong it goes down n everyting. he typed on the computer for a seccond n then he said ur new Eris will be delivered to ur house by Friday latest. so all he did was send an order out and I get a brand new out of the box Eris! and I keep my old one!!! can't get any better now I have 2 erises to play with with another 8th SD card!
Sent from my Eris using the XDA mobile application powered by Tapatalk
Click to expand...
Click to collapse
Lucky.... now you have one you can brick
verizon doesn't make you send back your old phone? sweet! i'm getting a new one sent to me as well. I'll love having this extra one around to practice changing the trackball and development and stuff.
also, does the replacement unit still come with the 8gb sd card? that's a freaking deal right there.
I have received many (many!) replacements from big red and they have always required that I send the "bad" device back. You are given 10 days from the time you receive the replacement, then the old one goes back or you pay The only way you may be able to keep the old one is via insurance claim, not sure on this.
When you get a referb form VZW it will be bare bones device without battery, back cover, SD. Nothing but the phone (again insurance claim may be different).
otoh. I opened it when I got home... hope I don't have to send back
Sent from my Eris using the XDA mobile application powered by Tapatalk
Yes, you have 10 days to return your old device on a warranty claim, or you are charged the retail price of the phone.
question i have though... what happens when they get my old phone and see firstly a nexus one boot screen, and secondly, it's 2.1?
they probably won't care its too late
Sent from my Eris using the XDA mobile application powered by Tapatalk

[Q] Root/unroot to exchange phone with tmobile

i posted this in another thread, but its already on page 2 of that forum so id rather get my answer here.
Specs
-i have a vibrant for tmobile.
-rooted.
-phone has to be 2 months old, hardly used. still had stickers on camera.
my questions
-if i use the unroot technique posted earlier, will i have any problems with tmobile and unroot? show any signs?
-does any one have tmobile thats done an exchange under warranty with a rooted/unrooted vibrant??
-i have a dent on the chrome frame around the screen, nothing else...will this effect the warranty?
that dent pissed me off, ive been USING the phone for like 5 days? i havent been on this forum long.
so i wanna use a warranty exchange, say my mms or something is acting silly, and get a new one.
let me know.
Bizumppppp
Bizumppppppppppppppp
lack of response probably is due to having not a F'ing clue what you are asking.
whats wrong with your phone?
why can't you unroot it? Use OCLF in the market if you are having issues.
why would use of the phone (dent) hender warranty for a valid claim... assuming you have one?
If I unroot it, will tmobile accept it and not be voided???
Im asking because my dent is pissing me off and I wanna send it in to tomobile w a lame excuse that my mms is messed up
In one sentence, if I unroot my vibrant, will tmobile void my warranty?
So you dented your phone and are going to report a fake issue in order to get a phone without the dent you put there.
Okay....
Perhaps you should have a real issue so when they get your phone they dont charge you for the one they sent you.
PS, I am not going to help you fraud samsung/tmobile, maybe others will.
Buy a phone case. That should fix it.
If you are going to scam them, then nobody here can change your mind. Same goes for people who brick their phone, and do a warranty exchange. In the long run, it hurts everyone, causes prices to go up, and causes more stringent return policies.
If you go through with your scam, why don't you spend 16 bucks on a t-mobile silicon case for the replacement vibrant, so next time you don't dent your phone.
bye
ps... to answer your question, I think using ODIN with the 512 pit and tar should get you back to stock. Not sure though if they can tell you rooted before, ask someone else.
Would using odin put him back to stock, or would they still know he rooted before?
Unrooting your phone will keep your warranty intact, but that dent (depending how big it is) is not covered with warranty because its physical damage. When they receive your phone they inspect it and you can get charged an out of warranty fee which is near $250-300ish for a vibrant. T-Mobile will not let you dispute this charge either because all the phones are individually inspected.
Also, claiming an issue with the mms is not the best reason for a warranty exchange because mms issues are network related 9 times out of 10.
Sent from my SGH-T959 using XDA App
Im not trying to scam them.
Whatsoever wrong w having a new phone w a dent on it, and just trying to get it replaced???
When I had a blackberry. I told tmobile some issues I had w the phone and thhey had no problem sending me a refurbished phone.
Now, when I try and do the same w the vibrant, im wrong????
Come on now, if u guys dont take advantage of that luxaryy, ESPECIALLY a 500$$ piece of equipment, then ima say ur wrong
I paid good money to get a phone that gets dented in my pocket???
No thank you.
Not to be rude an all, but all I had to do was ignore or answer me.
Ty
Sent from my SGH-T959 using XDA App
I would say that returning a phone that works fine because of a dent is wasteful. Buy a case from amazon for a couple of bucks and it'll cover the dent just fine. And if dents and scratches are going to bother you that much then take better care of it.
murdamo305 said:
I paid good money to get a phone that gets dented in my pocket???
Click to expand...
Click to collapse
Sounds like you dented it and want another. Ok Capt. Entitlement.
How about treating your things better or taking some responsibility when you don't. I'm well aware it's a $500 piece of equipment and I treat it as such.
When you're old enough to buy a car are you going to take it back to the dealer when you dent it? They'll laugh in your face.
lololol
MY car is older than YOU. lololol
guaranteed
yea, i ****ed up and dented it, cool..... u ****ed up and made her get an abortion, woopty-doo
i dont see whats wrong in what im doing???
i smell hate, and its strong....
if see advantages and opportunities, guess what??? ima take it and run like a crack head.
Root/unroot to exchange phone with tmobile
Just do it and see what happens. Let us know. I had a problem with a phone that the USB plugged in kept intermittently come on. Not good called TMobile has a new phone in three days. But i had a legitimation problem not a scratch or bump.. I don't think TMobile will exchange. Unroot phone then go in sd and delete update or anything that shows Young tried to put a rom on phone. Mer I'de get a cover.
i got my casemate case.
but the day i ordered it, is the day i dented it.
OF COURSE ima get pissed.
like i said, i did it like 5 times with a blackberry curve. not once did they hassle me.
so i dont see why it would be a problem with a phone thats less than a year old.

My First Brick

So yesterday I tried to use the Juopunutbear S-OFF method, I was super excited to get an s-off method that would not have to brick my phone. It made it even better that I had the live cd burned to my usb ready too go. So i got as far as the wire trick and I even got the screen with Juopunutbear loading on my phone, all the sudden it went black. An I ****ing knew it instantly. I pressed the power button--nothing at all. I must say these last two days without my evo have been so ****ty probably the ****tiest days Ive had since I got the evo 3d last year. But I sent an email to RMA, basically saying that I accepted an OTA and my phone became response less. The worst part is Ive adapted my life to XDA its just something that I do everyday without even thinking about it. And I am still going on when ever I get the chance or I am bored. Anyone have any tips? Experiences? Thoughts on how HTC RMA will respond?
zbergmark said:
So yesterday I tried to use the Juopunutbear S-OFF method, I was super excited to get an s-off method that would not have to brick my phone. It made it even better that I had the live cd burned to my usb ready too go. So i got as far as the wire trick and I even got the screen with Juopunutbear loading on my phone, all the sudden it went black. An I ****ing knew it instantly. I pressed the power button--nothing at all. I must say these last two days without my evo have been so ****ty probably the ****tiest days Ive had since I got the evo 3d last year. But I sent an email to RMA, basically saying that I accepted an OTA and my phone became response less. The worst part is Ive adapted my life to XDA its just something that I do everyday without even thinking about it. And I am still going on when ever I get the chance or I am bored. Anyone have any tips? Experiences? Thoughts on how HTC RMA will respond?
Click to expand...
Click to collapse
This is why I have insurance. For $10 a month, throw the phone at a sidewalk until the screen is shattered. free instant replacement.
yousefak said:
This is why I have insurance. For $10 a month, throw the phone at a sidewalk until the screen is shattered. free instant replacement.
Click to expand...
Click to collapse
I have already had 2 replacements through asurion and Im pretty sure thats the limit.
This happened to me.
I'm planning on going to sprint tomorrow.
Weird thing is my device randomly starts working then stop working by itself.
zbergmark said:
I have already had 2 replacements through asurion and Im pretty sure thats the limit.
Click to expand...
Click to collapse
Take it to a store, play dumb.. "I don't know what happened, it just quit". Won't count against your Asurion claims.
zbergmark said:
I have already had 2 replacements through asurion and Im pretty sure thats the limit.
Click to expand...
Click to collapse
3 is the max per year I had to call and ask lol
Sent from my PG86100 using xda premium
yousefak said:
This is why I have insurance. For $10 a month, throw the phone at a sidewalk until the screen is shattered. free instant replacement.
Click to expand...
Click to collapse
GrandWorks said:
Take it to a store, play dumb.. "I don't know what happened, it just quit". Won't count against your Asurion claims.
Click to expand...
Click to collapse
I hope it will work I might take it to best buy as a backup plan because thats where i bought it from.
ckoadiyn said:
3 is the max per year I had to call and ask lol
Sent from my PG86100 using xda premium
Click to expand...
Click to collapse
Thanks
I should probably change my sig to BRICKED!
iTzLOLtrain said:
I should probably change my sig to BRICKED!
Click to expand...
Click to collapse
Has your life sucked as much as mine has since youve bricked?
zbergmark said:
Has your life sucked as much as mine has since youve bricked?
Click to expand...
Click to collapse
Lucky no. I have my device under warranty.
iTzLOLtrain said:
Lucky no. I have my device under warranty.
Click to expand...
Click to collapse
Are you gunna hboot downgrade your replacement?
zbergmark said:
Are you gunna hboot downgrade your replacement?
Click to expand...
Click to collapse
Yeah. That wire trick was a mistake.
I've bricked my device twice to downgrade its no big deal, I dont understand why people are still S-ON
JaY iZz BaKk said:
I've bricked my device twice to downgrade its no big deal, I dont understand why people are still S-ON
Click to expand...
Click to collapse
there is ultrahardbricked, hard bricked, and sooft brick. Im talking ultra hard, no status light, nothing at all.
Do this in order:
1. Get a spare sprint phone
2. Change your ESN to that phone
3. After a day or two go back to the 3D and add insurance (you can always add insurance for up to 30 days on any device you activate)
4. Go into sprint get a new phone
5. ?????
6. Proceed to make a 'OMGGGMG GOT A NEW PHONE FROM SPRINT!!!111!1" thread in general or the Q&A
JaY iZz BaKk said:
Do this in order:
1. Get a spare sprint phone
2. Change your ESN to that phone
3. After a day or two go back to the 3D and add insurance (you can always add insurance for up to 30 days on any device you activate)
4. Go into sprint get a new phone
5. ?????
6. Proceed to make a 'OMGGGMG GOT A NEW PHONE FROM SPRINT!!!111!1" thread in general or the Q&A
Click to expand...
Click to collapse
They told me 15 days. I don't know the phones are on back order. I have had a s off brick for over a week and finally got my tracking number this morning. I am excited...I have been using a 1970's piece of **** Samsung Instinct...it was the bomb 30 years ago. Ohhh btw LMAO at the guy who said smash his phone into the concrete that made me chuckle.
Sent from my Transformer TF101 using Tapatalk 2
Guys I have to close this thread and here's why.
It's been stated many times that rooting your phone voids the warrenty. You knowingly voided the warranty(as we all did), but the discussion has become how and what to do in order to rip off the insurance company to give you a new one after you voided the warranty and forgo your right to use the insurance or the right to get a warranty replacement through Sprint or HTC. That I cannot allow to take place. I hope you can understand, but leaving this open says that xda condones your actions, and I don't believe that's acceptable.
On a side note. That really sucks and I hope you can get your phone fixed, I couldn't imagine life without mine.

Sending it for repair

Hi,
I searched this topic and got a couple of hits but I have a couple of specific questions about this.
My phone is rooted and S-OFF (and everthing else it says in my sig) I been having problems for quite some time now and I'm so fed up with this phone (and losing faith in HTC just because of it) that I even considered melting it with my oxiacetilene torch.
So before having another one of those episodes I think I'd like to try to send it to HTC to see if they can repair it.
I bought it from Negri Electronics and I'm using it in central america so I don't think I have any waranty cover.
My question is do I need to revert it to stock before I send it or they would look at it if I send it as is now?
Is there any type of warranty for me?
What should I do? (Just in case, my phone suffers of a severe black screen issue that it does not go away even with stock RUU)
Sometimes I need to press the power button like 20 times to get the screen on ( this is the thread on my problem) http://forum.xda-developers.com/showthread.php?t=2067514&highlight=black+screen
I'm pretty sure it has to be HW related because it used to work ok but one day started acting out (got corrupted after a complete battery drain) and since that day it never worked well again. I tried different roms and none of them make it go away not even in stock ruu.
Thanks for any info
Jose (the developer of some of the aokp and cm roms) has added a flash able for allowing the camera button to wake the screen.. Try that first.. Read up..
Also tmobile ics wakes on camera press
Sig:
What do you mean I can't say that??!!.. It's the fkin Internet!
Thanks, the NRG rom does that too but I get the same result just capacitive lights coming on (and only half of them the other half have gone bad)
I think I'll revert to stock and give them a call to see what they say and if they can give me a quote for the repair.
Finally today my screen died completely.
The phone works but the screen is dead, I sent an email to HTC we'll see if they can quote me for the repair and if it's worth the trouble.
The only problem is that my phone is S-Off and unlocked so I don't know if they will repair it.:fingers-crossed:
After talking with CS they told me that changing the screen would cost $145 but if they need to change the whole MB it would go up to $340 so I just decided not to do it and risk buying one in fleabay, we'll see how this one works out.
ferincr said:
After talking with CS they told me that changing the screen would cost $145 but if they need to change the whole MB it would go up to $340 so I just decided not to do it and risk buying one in fleabay, we'll see how this one works out.
Click to expand...
Click to collapse
if you're fed up with htc, why are you considering a M7
I think you must re-read my post ...
and I'm so fed up with this phone (and losing faith in HTC just because of it
Click to expand...
Click to collapse
but anyway to answer your question I put that in my signature sometime ago (even before they started calling it HTC ONE when it was just a rumor of a phone), at that time I thought my problem was software related and not the screen agonizing, and anyway it seems like HTC seems to be the lesser of two evils.
I've had HTC phones for the last 6 years or so and I don't know where to go, I keep reading about Samsungs and the new experias but I always come back to what I know.
That's the reason I got this second cheap Amaze to hopefully last me another year and by then have a more clear view of how things moved with HTC and the market in general before I puke another $800+ in a phone.
I was waiting for the S4 anouncement but I'm not impressed with the specs, lots of nice gadgets but they are not good for what I'm looking in a phone.
Sony Experia... I know nothing of Sony phones, I'm reading as much as I can to learn about them, development availability and other factors
WOOHOO!!!!! I'm back online!!!!!
After the death of my Amaze I bought another one on the bay (cheaper than sending mine to HTC to get it repaired) and I just got it.
After going through the whole unlocking/rooting s-off, and other tweaks Ifinally got a phone again.
I was getting sick of the Moto razr V3 I was using.

New Policy For Best Buy's Extended Warranty

Hey guys/gals,
Just thought I would share this with everyone. Best Buy has a new policy with their warranty for phones (at least the ones by me do).
You no longer have to ship your phone in for service. All you do is go to the store, tell them your problem, they ship a new phone (the last couple I had replaced arrived in less than 36 hours), and you bring your phone in when the new/re-manufactured one arrives.
This is great if you have a problem where your current phone still works. You don't have to dig out an old phone, or rent a POS loaner phone from BBY, but you can still do all of those things if your phone is unusable.
Like I said just though I would share this info. I think BBY keeps making their protection policies better and better.
Hope this has helped someone!
I will put this to the test this weekend!!! Good find!!!
Sent from my EVO using Tapatalk 2
FattySparks said:
Hey guys/gals,
Just thought I would share this with everyone. Best Buy has a new policy with their warranty for phones (at least the ones by me do).
You no longer have to ship your phone in for service. All you do is go to the store, tell them your problem, they ship a new phone (the last couple I had replaced arrived in less than 36 hours), and you bring your phone in when the new/re-manufactured one arrives.
This is great if you have a problem where your current phone still works. You don't have to dig out an old phone, or rent a POS loaner phone from BBY, but you can still do all of those things if your phone is unusable.
Like I said just though I would share this info. I think BBY keeps making their protection policies better and better.
Hope this has helped someone!
Click to expand...
Click to collapse
This is what they did for me when I needed a replacement about six months ago.
They did not offer it to me until I spoke with the manager because i didn't want to be without a phone for a few days or use one of their loaner phones.
Sent from my EVO LTE rocking Sense 5!
about time they changed it, I canx my 3x black ties just because of this
Best buy insurance, ftw. I will never buy another phone anywhere else. Im on my 3rd lte and i got the lte free because they had no more 3d's. They ask basic questions about what happened and then ship it out. I got my last replacement in 2 days. Took it in on a Monday at 7pm and got my replacement on Wednesday at 7pm.
Awesome. I love black tie (bb). I had to replace due to malfunctions and no questions or hassles in fact the reason I signed up for black tie was the guy indicated I would never have to send anything in and that I would get a new replacement directly from the store which they did. I even had the guy write and confirm that on my sales receipt because I didn't believe him.
Sent from my EVO using xda app-developers app
Thank you all for the info. I won't be going to Sprint stores anymore. BB sounds like the way to go now. Back when I worked there it definitely wasn't but a lot has changed since then. Good to know.
My EVO has developed a problem where I'm getting all sorts of crazy noise on the screen. Definitely a hardware problem as it even has problems with the HTC logo on boot. I'm currently S-OFF with the latest CM release installed. Do I need to unroot and restore back to Sense before I take the phone into Best Buy, or do they not care?
Thanks for the help and all the useful info!!
pdlboy said:
My EVO has developed a problem where I'm getting all sorts of crazy noise on the screen. Definitely a hardware problem as it even has problems with the HTC logo on boot. I'm currently S-OFF with the latest CM release installed. Do I need to unroot and restore back to Sense before I take the phone into Best Buy, or do they not care?
Thanks for the help and all the useful info!!
Click to expand...
Click to collapse
I would at least flash a stock rom and splash screen before taking it in. Other than that, my local store doesn't care about root.
FattySparks said:
I would at least flash a stock rom and splash screen before taking it in. Other than that, my local store doesn't care about root.
Click to expand...
Click to collapse
When i took my last one in i had viper on it but i was taking it in because the screen was crushed. It was still usable thougg and he was sittin there going through the different venom options just amazed. Then i told him i just wanted to erase the data and internal storage and he was amazed by twrp too lmao. He didn't give half a sht.
youdug said:
When i took my last one in i had viper on it but i was taking it in because the screen was crushed. It was still usable thougg and he was sittin there going through the different venom options just amazed. Then i told him i just wanted to erase the data and internal storage and he was amazed by twrp too lmao. He didn't give half a sht.
Click to expand...
Click to collapse
Yeah, my store is the same way, but I doubt every store is the same. To be safe I would backup, flash a stock rom, bring it in and show them the problem, then recover until your "new" phone gets in and the re-flash a stock rom when you bring it back.
I doubt they'd care, but this should cover your a$$ either way.
FattySparks said:
Yeah, my store is the same way, but I doubt every store is the same. To be safe I would backup, flash a stock rom, bring it in and show them the problem, then recover until your "new" phone gets in and the re-flash a stock rom when you bring it back.
I doubt they'd care, but this should cover your a$$ either way.
Click to expand...
Click to collapse
Best buy covers software though right? So why would it matter? There's nothing saying they don't cover rooted devices. I even asked the manager when i got my 3d and he said if i bricked it I'm covered. So why flash back to stock? Unless youre having issues that could be rom/kernel related of course.. then youll obviously want to flash to something else to make sure its not the rom and then go back to stock to show them its happeneing on there also.
youdug said:
Best buy covers software though right? So why would it matter? There's nothing saying they don't cover rooted devices. I even asked the manager when i got my 3d and he said if i bricked it I'm covered. So why flash back to stock? Unless youre having issues that could be rom/kernel related of course.. then youll obviously want to flash to something else to make sure its not the rom and then go back to stock to show them its happeneing on there also.
Click to expand...
Click to collapse
Because it is better to be safe than sorry. If you read the terms and conditions, they don't list software as covered. They could deny coverage if they wanted to. Every store is not the same, but if you hand them a phone that is obviously not stock, there is more of a chance of them questioning it. I don't think they would, but it takes me 2 minutes to flash back to stock, so I'd rather avoid a potential headache. I'm getting a "new" phone anyway, so what do I care if I leave cm10 on my old one. Plus, it's a good way to wipe your phone.
Personally, if I were a store employee and someone brought me a "bricked" phone that I could prove was rooted, I wouldn't cover them. If you bricked your phone, that's your fault. Best Buy or any other business shouldn't subsidize your hobby, because you didn't know what you were doing. That makes the development community look bad. Now if it were a problem that was obviously not caused by root, I would look the other way.
I'm currently in this situation where my screen is cracked. I too was wondering if I needed to unroot before I had them ship the phone out for repair. What stock ROM does everyone suggest?
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I'm using Sharkie's right now as my daily. It flashes with the new TWRP. One of the other ones that I tried wouldn't flash.
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FattySparks said:
Because it is better to be safe than sorry. If you read the terms and conditions, they don't list software as covered. They could deny coverage if they wanted to. Every store is not the same, but if you hand them a phone that is obviously not stock, there is more of a chance of them questioning it. I don't think they would, but it takes me 2 minutes to flash back to stock, so I'd rather avoid a potential headache. I'm getting a "new" phone anyway, so what do I care if I leave cm10 on my old one. Plus, it's a good way to wipe your phone.
Personally, if I were a store employee and someone brought me a "bricked" phone that I could prove was rooted, I wouldn't cover them. If you bricked your phone, that's your fault. Best Buy or any other business shouldn't subsidize your hobby, because you didn't know what you were doing. That makes the development community look bad. Now if it were a problem that was obviously not caused by root, I would look the other way.
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Click to collapse
I see where you are coming from but A. You wouldn't have the power to set a company wide policy B. You would have to account for all the phones sold with the protection plan being quoted "for any reason at all" C. As low hourly wage employee you wouldn't care
Nice to know :thumbup:
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RulingCzar said:
I see where you are coming from but A. You wouldn't have the power to set a company wide policy B. You would have to account for all the phones sold with the protection plan being quoted "for any reason at all" C. As low hourly wage employee you wouldn't care
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Click to collapse
Pretty sure he was posting from the perspective of someone who *could* set company wide policy FWIW.
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