[Q] 3g conecctivity loss - Sprint HTC EVO 4G LTE

I have a problem for some reason my internet gets disconected for no reason it is random i don't know why its happening i am on charmelon rom anyone else having this problem? or how do i fix it

did you try updating your PRI and PRL

Youthanasia said:
did you try updating your PRI and PRL
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Click to collapse
yes but it does not help

rudyp9 said:
I have a problem for some reason my internet gets disconected for no reason it is random i don't know why its happening i am on charmelon rom anyone else having this problem? or how do i fix it
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Click to collapse
Do you have S-Off? If you do this can be a factor to you losing connectivity. Sprint does this to make sure people aren't using their service with a phone they don't provide. Just make a phone call to anyone, and if you get an error 16 message, then just wait for a sprint employee to answer. They will Fix the problem for you from there. I hope this helps.

I don't think that's correct. S-off has nothing to do with the operation of the phone, especially reception.
"We're coming from a pure power source"

My LTE has the same issue. It had the issue before root/s-off and after I rooted/s-off, so s-off has nothing to do with the issue... I will be heading into sprint to get a replacement... Sigh... HAPPY INDEPENCE DAY! Be safe if you are blowing $hit up!
Sent from my EVO LTE

Related

[Q] sprint roaming problem they blame phone...

I recently called sprint via line2 on wifi about how I no longer get Verizon roaming (I make a phone call and a verizon message pops up saying can't auth code) when in northern Pennsylvania but I used to before I got s-off and flashed gbsense deck rom .2 I called sprint they blamed my phone but I flashed rooted latest update to my moms Evo shift she's having the same problem any ideas guys(and girls)?
I'm kind of confused but it sounds like you want to roam on a Verizon tower and now that you can't you cannot make any calls? As for the Sprint rep don't worry about it unless your talking to advanced tech support they really don't know what their talking about and usually just don't have the correct answer. It sounds like when you were on deck's sense rom you got better coverage maybe because the rom had an updated radio and your stock rom had an outdated radio...not sure, have you tried flashing the latest radio to your phone? Also try a data profile update followed by a PRL update on your phone when inside your home and see if that helps your signal.
http://forum.xda-developers.com/showthread.php?t=1214076
the solution is to have adv tech support reprogram your phone...
I don't want to reprogram or turn my phone in so my mom is ditching root and giving it in
Reprogramming your phone takes just a few minutes your don't have to turn your phone in
Sent from my PG86100 using XDA Premium App
Drake9897 said:
I don't want to reprogram or turn my phone in so my mom is ditching root and giving it in
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Click to collapse
LOL just call sprint and tell them you are getting error code 16 when you try to dial out which in turn they will re-provision your phone takes all of 2 mins.
Sorry im kinda noob at this whole thing thank you so much for not being a bunch of a holes about this cause my mom wouldn't stop bothering me about not getting service you guys were SO much help thank you ffor you're time everybody (im also new to the forums)
I had the exact same issue a couple of days after rooting. As previous poster said just call sprint and tell them your getting error 16. Re provision does the trick.
yep had the same problem after s-off....just call and ask to have your phone reset on the network.
after a battery pull you will get roaming again.

Mobile Network turning on

Hi, I have searched the forum for this same issue but have not found a fix, I just bought an Evo 3D and I can't connect to the 3g service. The phone just keeps saying Mobile Network turning on I have done a data and prl update and it has not fixed the problem. I was wondering if anyone else had the same problem and was able to fix it? Thanks
skylarroxxs said:
Hi, I have searched the forum for this same issue but have not found a fix, I just bought an Evo 3D and I can't connect to the 3g service. The phone just keeps saying Mobile Network turning on I have done a data and prl update and it has not fixed the problem. I was wondering if anyone else had the same problem and was able to fix it? Thanks
Click to expand...
Click to collapse
I am guessing it is not rooted since you just bought it? I would try a factory reset and go through the activation again and see if that fixes it. If it doesn't, I would just take it to a Sprint Store and have them take a look at it.
I rooted the phone yesterday so now I don't know how to take the phone back to sprint
When you make a call, does the call go all the way through, or do you get an error message?
You could always flash back to stock and take it back I guess. Let them look at it and then re-root. I would try flashing a different rom after doing all your wipes and see if that fixes the problem. I have had connectivity issues among other things from a bad flash. Reflashing fixed it though. Just a thought!
Try factory reset. Should still be rooted after its done.
Sent from my PG86100 using XDA App

Unable to update dara profile/prl no matter what

I was flashed to ROCKO unlocked, and decided that I want to update my sprint stuff cause I wasn't able to on any custom stock ROM, it would stay on "Contacting Network" when I would try to update. So I SBF'd to 198_7 and unlocked again, and I am still not able to update my data profile or prl, still the "Contacting Network". My phone is activate, it just can't update profile/prl.
If I recall correctly, you have to have sprint push the profile update to you. I've read that people, who do stuff like switch roms get flagged in every their system. I think it was something asking the lines of security precaution. I'm pretty sure once you call, they can get your profile updated, then you should be able to update your prl.
Sent from my MB855 using xda premium
nyckid211 said:
If I recall correctly, you have to have sprint push the profile update to you. I've read that people, who do stuff like switch roms get flagged in every their system. I think it was something asking the lines of security precaution. I'm pretty sure once you call, they can get your profile updated, then you should be able to update your prl.
Sent from my MB855 using xda premium
Click to expand...
Click to collapse
^This exactly. Give sprint a ring. If thats still a no go try letting it activate and update through the Sprint Zone activation and updater app.
Thanks guys.
Would I have to lie and tell them that I never root or unlocked the bootloader/flashed other ROMS?
I've looked everwhere in Sprint Zone, and can't find the updater.
I personally have just told them that I was doing an OTA update and it had an issue or something along those lines lol they wont question too much, or atleast never have for me
IDK, I have trouble lying when it doesn't make sense lol. Could I mention that I'm trying to develops apps and need certain permissions etc. ?
Isnt 196_6 current? Or am i wrong?
Sent from my rooted mofo running on sprints 4g network
motorolatriumph said:
Isnt 196_6 current? Or am i wrong?
Sent from my rooted mofo running on sprints 4g network
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Click to collapse
I believe 198_7 is the latest official one.
Plancy said:
I was flashed to ROCKO unlocked, and decided that I want to update my sprint stuff cause I wasn't able to on any custom stock ROM, it would stay on "Contacting Network" when I would try to update. So I SBF'd to 198_7 and unlocked again, and I am still not able to update my data profile or prl, still the "Contacting Network". My phone is activate, it just can't update profile/prl.
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Click to collapse
I just updated prl/and profile no issue do you have service maybe do it while on,wifi
Sent from my MB855 using xda premium
edward.hidalgo said:
I just updated prl/and profile no issue do you have service maybe do it while on,wifi
Sent from my MB855 using xda premium
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Click to collapse
It's activated(able to make calls, 3g, etc). It's either flagged like a previous poster has mentioned, or something about PDS partition, from doing all the SBF'ing flashing different roms etc.
Plancy said:
I believe 198_7 is the latest official one.
Click to expand...
Click to collapse
Last Official was 198_6, 198_7 was leaked...
Similar Problem Updating Profile/PRL
I am unrooted and for some reason when I go into the Sprint Zone App it tells me there is a Profile and PRL update but if I choose either it gets stuck in "Contacting Network" and all I can do is reboot.
I spoke to Sprint and they made me out an "eTicket" to take to the nearest Sprint "repair" store but I am without wheels at the moment and kinda hoping someone might know whats going on.
The lady I spoke to said that these was a problem with the nearest tower to me, that it was operating at 3/4 efficiency, and that may be why I can't get my phone to update? Has anyone been told this before and is this something that could be the problem or is it just BS?
She said that most likely I would get a replacement when I could take my phone to the Sprint store.
Someone had a similer problem in another thread and a got a reply from someone asking what their H/W version number was. On my phone under H/W version it says unavailable.
Why would that happen and if I could somehow fix that might that be the ultimate fix to my issue?
Any help would be great...This is really the only problem I'm having. I really like this phone. It is a beast. Being in a 4g area is pretty awesome and being able to get constant 8-10 Mb (outside) is worth every penny. In my house during daytime hours I can only get 2-3 Mb but thats pretty damn cool.
If the camera was just a little bit better at taking low-light pics, this might be one of those "near perfect" phones in my opinion.
By the way, everyone that contributes here is awesome. I love this community and all of XDA.
Thanks

No Data Connection!

Hello all! I am need of assistance, I recently traded my black rooted s-off lte for a white unrooted ota having beast. After letting Sprint do their thing we weren't able to successfully have data on his phone. I have walked the guy through nandroiding back into a ROM I had and he updated the PRL successfully but, had an issue connecting still. He tried updating the Profile with no luck. Here is a little info:
BASEBAND:1.05.11.06.06
PRL VERSION: 25006
S-OFF
Stock w/Goodies 2.10 is the Sense ROM he is using.
what are my options?
call sprint and have them as they say "refresh" your services. had the same problem last weekend. you could try a ##72786# and reset it and let it go through the hands free activation and see if they will fix it.
2k4mach said:
call sprint and have them as they say "refresh" your services. had the same problem last weekend. you could try a ##72786# and reset it and let it go through the hands free activation and see if they will fix it.
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Click to collapse
I tried that too.Currently on the phone with Sprint now. So the phone being rooted has nothing to do with it not updating correct?
jsufx said:
I tried that too.Currently on the phone with Sprint now. So the phone being rooted has nothing to do with it not updating correct?
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Click to collapse
nope, i think there system was having problems the night i was on with them. my phone would go through the hand free just fine but on there end it was saying it still wasnt completed. they ended up having to "push" so they say to my phone and it finally showed completed on there end. i had my data back as soon as he said it showed complete on his end.
i did all this rooted on tranquility rom.
Thanks for being helpful.
Sent from my EVO using xda premium
Still no luck I was given the advice to update the radios. Would this fix my issue? Whats Sprints stance on it being rooted. I know my warranty is
void but will they still try to fix it?
do the##3282# go to edit then put the msl....select data profile....active profile put a 1 press menu select commit modifications....the do the##72786# that should work...if it didn't work try updating your profile over WiFi
HTC EVO LTE

[Q] Cell Radio Cuts Out Completely

Hello!
I have a T-mobile Optimus L9 P769BK. I was on software revision G and I rooted it. Regardless, the problem started before I rooted it. My cell signal cuts out completely, the only way I can get it to come back is by rebooting the phone. Does anyone know where (and if) the android OS stores error logs? Also, is anyone else experiencing it?
I hope it's the SIM card and not the phone... We'll see.
Regards,
-Curly
CurlyCoconutTree said:
Hello!
I have a T-mobile Optimus L9 P769BK. I was on software revision G and I rooted it. Regardless, the problem started before I rooted it. My cell signal cuts out completely, the only way I can get it to come back is by rebooting the phone. Does anyone know where (and if) the android OS stores error logs? Also, is anyone else experiencing it?
I hope it's the SIM card and not the phone... We'll see.
Regards,
-Curly
Click to expand...
Click to collapse
logcat
http://forum.xda-developers.com/showthread.php?t=1726238
kevev said:
logcat
http://forum.xda-developers.com/showthread.php?t=1726238
Click to expand...
Click to collapse
same just happened to me. but i had airplane mode for almost half a day.
Thanks!
kevev said:
logcat
http://forum.xda-developers.com/showthread.php?t=1726238
Click to expand...
Click to collapse
Thank you much! Hopefully, I'll figure out what's going on.
Virusbetax said:
same just happened to me. but i had airplane mode for almost half a day.
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Click to collapse
That's not my problem. Intermittently, I get no bars, and an 'x' in the corner.
Still struggling
Logcat is great, but nothing is coming up as to why my cell reception cuts out.
It sounds like a bad sim. T-Mobile stores will give you a free one if you tell then that Tech Support told you to get one from the nearest store. Which is exactly what Tech Support will tell you. This way you save time not making the un-necessary call.
Virusbetax said:
same just happened to me. but i had airplane mode for almost half a day.
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Click to collapse
Something similar, had it in airplane mode, switched it off while at the gate and made 2 calls successfully. Notice in customs that I don't have a signal and figure maybe because they have jammers there for some reason. Get to airport doors and still no signal, had to call my hotel shuttle on my other phone. I rebooted the phone while on the shuttle and got proper signal again.
kevev said:
It sounds like a bad sim. T-Mobile stores will give you a free one if you tell then that Tech Support told you to get one from the nearest store. Which is exactly what Tech Support will tell you. This way you save time not making the un-necessary call.
Click to expand...
Click to collapse
It's not the SIM card. I got a replacement from T-Mobile, still having the problem. Tried the replacement in an old phone and I don't see the problem.
I just got the phone back from LG. Let said it was a "Language Error" and they "Installed new software". I'm still seeing the problem.
CurlyCoconutTree said:
It's not the SIM card. I got a replacement from T-Mobile, still having the problem. Tried the replacement in an old phone and I don't see the problem.
I just got the phone back from LG. Let said it was a "Language Error" and they "Installed new software". I'm still seeing the problem.
Click to expand...
Click to collapse
This sucks that you are still having the same issue after 4 months. Try flashing one of the Jelly Bean KDZ files for the P769:
http://forum.xda-developers.com/showthread.php?t=2107971
If that does not work I am not sure what else to try. It could be a network issue or the phone still has a hardware problem which would require LG to fix.

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