Related
I was watching reviews and stuff on the Galaxy Tab 10.1 on youtube and came across this video:
http://www.youtube.com/watch?v=bMorRi6z6PU&feature=related
He appears to get a lot of e-hate but the issue he's talkin about concerns me. I don't have a retailer's refund policy to fall back on since I bought it brand new and sealed on craigslist so I have Samsung's warranty. If this is a prominent problem, I want to just go with the Xoom and get rid of the Tablet 10.1.
Anyone know anything about this? Is this common?
I tried to do a search and only found 2 threads on sleep and wake issues but I really didn't know what keywords to type for this phenomenon. Is it "bricking issue"? lol
Personally, I will never EVER buy another Samsung product again. I got burned too many times on their products, and their after sales support is a frigging joke. Or at least in my country it is. First was my dual sim phone of theirs that was so buggy that I opted to stick to one sim instead (here in the Philippines, it's a whole lot more economical to have two Sims at least because each carrier has an unlimited call and text plan to the same network). Then my Samsung external HDD drive died in less than 6 months that I purchased it, taking all of my photos with it (I do professional photography on the side), and now my LCD TV went kaput. In all cases, their service center didn't do squat. On the phone, they kept saying that they cannot do anything about it other than recommend that I buy the higher model. On the second, they don't recover data, and I have to go to their main office to get a replacement. That's a problem for me because I have a day job and their main office is far from where I work. But the LCD took the cake for me. They just told me this morning that my LCD model is already phased out and that they cannot repair it. I bought the LCD in 2007. Imagine how often they release LCD models, and thus how often they phase out products.
That's 3 different products from Samsung. I doubt that they'll have a different approach on smartphones and tablets. Sell your Galaxy tab. There are a whole lot more better tablets out there.
Sent from my HTC Desire S using Tapatalk
iampoch said:
Personally, I will never EVER buy another Samsung product again. I got burned too many times on their products, and their after sales support is a frigging joke. Or at least in my country it is. First was my dual sim phone of theirs that was so buggy that I opted to stick to one sim instead (here in the Philippines, it's a whole lot more economical to have two Sims at least because each carrier has an unlimited call and text plan to the same network). Then my Samsung external HDD drive died in less than 6 months that I purchased it, taking all of my photos with it (I do professional photography on the side), and now my LCD TV went kaput. In all cases, their service center didn't do squat. On the phone, they kept saying that they cannot do anything about it other than recommend that I buy the higher model. On the second, they don't recover data, and I have to go to their main office to get a replacement. That's a problem for me because I have a day job and their main office is far from where I work. But the LCD took the cake for me. They just told me this morning that my LCD model is already phased out and that they cannot repair it. I bought the LCD in 2007. Imagine how often they release LCD models, and thus how often they phase out products.
That's 3 different products from Samsung. I doubt that they'll have a different approach on smartphones and tablets. Sell your Galaxy tab. There are a whole lot more better tablets out there.
Sent from my HTC Desire S using Tapatalk
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Hm, that sucks to hear. How long is your LCD warranty? If you bought it in 2007, it's been 4 years. They refused to fix it despite it being under warranty still?
I'm reading about these issues and I don't really know how big of a problem it is or how widespread. It's been the Galaxy Tab or the Xoom at this point.
kettlecorn said:
I was watching reviews and stuff on the Galaxy Tab 10.1 on youtube and came across this video:
http://www.youtube.com/watch?v=bMorRi6z6PU&feature=related
He appears to get a lot of e-hate but the issue he's talkin about concerns me. I don't have a retailer's refund policy to fall back on since I bought it brand new and sealed on craigslist so I have Samsung's warranty. If this is a prominent problem, I want to just go with the Xoom and get rid of the Tablet 10.1.
Anyone know anything about this? Is this common?
I tried to do a search and only found 2 threads on sleep and wake issues but I really didn't know what keywords to type for this phenomenon. Is it "bricking issue"? lol
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Click to collapse
I'm still laughing... "THIS IS A MAJJJOOORR DESIGN FLAWW!". Just look at the number of likes/dislikes, heh. Anyways, here's more reasons for you to worry:
http://www.youtube.com/watch?v=2O_QPX-R9JE
http://www.youtube.com/watch?v=4YoxI-KRnAw
http://www.youtube.com/watch?v=e_PQRom5eCg
http://www.youtube.com/watch?v=orEJGB9r7OE
Out of millions of tablets sold, I guess there has to be some that are defective... not to mention the user factor. Who's telling you that the MAJJJOOORR DESIGN FLAWW (lol) is not caused because the guy was taking a dump and he dropped the tablet in the toilet bowl. Or he simple played with the ROM, heh.
Just relax, is not the cure for cancer that you bought... is a freaking tablet. If it breaks, you replace it under warranty. Wasn't better to live in those times with no Internet and possible broken tablets?
iampoch said:
Personally, I will never EVER buy another Samsung product again. I got burned too many times on their products, and their after sales support is a frigging joke. Or at least in my country it is.
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That's probably it. I had a small issue with my tablet, I could not register it online... so the lady did it for me over the phone. That is because they were missing my batch model on their list, apparently it was too new. Next day, I had someone calling me back to make sure I was satisfied. Definitely not your scenario... and frankly, you are dealing with electronics. They BREAK. Is not your mom's old fridge that is running for over 40 years flawless, those times are long gone. You cannot rely on an external disk to backup important photos the same way you cannot expect to have a TV under warranty after 4 years... If you want a TV that works for 20 years, go get one of those cathodic tubes and they will last 20 yers, while they give your eyes cancer, heh.
Obviously, no disrespect intended to you. I made it a little more ironic so you see the depth.
yqed said:
I'm still laughing... "THIS IS A MAJJJOOORR DESIGN FLAWW!". Just look at the number of likes/dislikes, heh. Anyways, here's more reasons for you to worry:
http://www.youtube.com/watch?v=2O_QPX-R9JE
http://www.youtube.com/watch?v=4YoxI-KRnAw
http://www.youtube.com/watch?v=e_PQRom5eCg
http://www.youtube.com/watch?v=orEJGB9r7OE
Out of millions of tablets sold, I guess there has to be some that are defective... not to mention the user factor. Who's telling you that the MAJJJOOORR DESIGN FLAWW (lol) is not caused because the guy was taking a dump and he dropped the tablet in the toilet bowl. Or he simple played with the ROM, heh.
Just relax, is not the cure for cancer that you bought... is a freaking tablet. If it breaks, you replace it under warranty. Wasn't better to live in those times with no Internet and possible broken tablets?
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Click to collapse
Is that supposed to make me BETTER?? Seriously though, you're right. No need to obsess. I just don't want it to happen to my tablet cause that would suck.
Well, if it happens while in warranty, is fine. I don't know about you, but myself... when I get a new gadget I carry it like it is made of gold. You should see me rubbing my tablet screen every few hours with a microfiber cloth, heh. After a while, I really don't care anymore... and in fact, if it breaks there is a valid reason for me to buy newer technology.
I just don't think is worth to spend the time and chase every little imaginary issue, instead of enjoying your new gadget.
I have had none of the problems described in that video. The only wakeup problems I've had were my own doing (kernel hacking...)
Similarly, I have never had any problems with Newton rings on my device.
To the guy whining because he had a Samsung hard drive fail:
1) You are clearly not truly a professional photographer if you had irreplacable files on a single hard drive without backups. I'm not even professional (high-grade amateur) and I keep my important stuff backed up to multiple locations. Professionals keep backups AND they RAID their primary storage device, end of story. (Note: RAID alone is not sufficient, while it protects against hard drive failures it doesn't protect you against malware or filesystem corruption due to the computer itself going bonkers.)
2) There is no guaranteed fail-safe hard drive manufacturer - they ALL have a chance of failing. The only time I've seen a manufacturer put out a truly defective series of hard drives in terms of mechanical reliability was the IBM Deathstar series. Key point to remember: Prior to the Deathstar, IBM's drives were regarded as the most reliable drives money could buy.
Edit: I have owned HTC devices in the past, and currently own a Samsung smartphone (Infuse 4G) and one tablet (Tab 10.1) - The Samsung displays are clearly superior, and build quality of the Infuse is on par with the Tilt2 it replaced and higher than the HTC Tilt that the Tilt2 replaced.
Ya, same here Entropy... no issues what so ever, I own a perfect tablet.
And I totally agree with you when you say the Samsung hardware has a very high quality level.
Both my Galaxy Tab and S2 are great devices, in every aspect.
my tablet rapes me... and that scares me.
task650 said:
my tablet rapes me... and that scares me.
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This thread was pointless... until your post. At least I laughed. Thank you.
Hey guys. Just wondering if anyone feels sort of the same way as me.
I spent around $650 USD and waited 3 months (from when the official international UK version was released) to purchase the S2 from overseas. Now the phone is going to become released in the U.S.
A part of me feels sort of disappointed and excited, yet I should be very happy now that it is available here (finally!!!). I guess I just wanted a phone where it wasn't too popular in the states. A part of spending a large amount of money (with no binding contract to a carrier) gave me a sense of uniqueness in that I was "one of few" to actually have this phone. Also, the forums here are quite valuable with so many users that I feel like I am part of a special S2 community...but with the announcement of this phone in the U.S., it seems like everyone "else" (yes, all the "other" people... you name it, they've got it) would eventually have it. I guess you can't help but wonder how special your phone is, heh.
I suppose I like to have electronic devices that is rare. Thus, when someone sees you off the street holding a S2, their impression would be like "Woah. That is cool. What is that?" But I guess in a few months, people would be more like "Is that the S2? Here's mine, too. And all my friends have it!"
Anyone feel the same way, heh?
Cool story bro.
Sent from my Kyocera Echo.
Not much in a way, people still keep thinking it's an iPhone which makes me giggle lol. You still have the uniqueness factor since the phone looks physically different from the variants.
I'm pretty much like that too, I usually had the odd phone that nobody even knew the name. I always tell my friends about how iPhone is like a DVD player, everyone has one and knows how to operate it and I was thinking in the same line about the SGS2 since you can buy it off the cell company. This wasn't like that last year, you couldn't even find any android phones, we have a huge blackberry market and quickly diving. But the SGS2 is an android phone, that means you can have any UI, on iPhone you have iOS and works the way apple wants it to work and that's it, with the SGS2 it'll be different, you have TouchWiz as a default interface, and you can also have ADW, LauncherPro etc, you can even have MIUI on it, then it comes the millions of roms that we have and will have more coming as soon as SGS2 starts selling in the US. Now think about the people that are square headed that don't even know what ROOT is and don't even care about it, if they try to use your phone and you don't have TouchWiz it will be like a windows fan using linux, he/she will know is the same phone but won't be able to use it as easy as theirs. And you have widgets and all the customization on the different launchers.
I know what you're going tru lol
So to sum up, you chose a phone because you wanted to stroke your own ego with your "sense of uniqueness" and impress your "friends", and are now disappointed because other people will spoil your unique user experience by having the temerity to get a similar device.
Poor little thing. Just wait until the next Shiny New Thing, buy it, bask in your own smugness and find another forum to tell people how special you are.
I spent 750 with first original stock and it was worth every penny. The only thing that got my attention is the Samsung Note.
This device will easily last 2 years for the casual person and another 6-12 months with the tech geek.
Last I read over 3 million GS2 had been sold in Europe alone so I can imagine at least a couple hundred thousand were sold in USA despite not being on general sale there that's not to say people didn't buy them online and not taking into account the many more sold throughout the rest of the world so hardly a unique phone for the privileged few this phone has been Samsung's biggest selling handset to date and with good reason!
Sent from my GT-I9100 using XDA App
Of course the phone will become more popular as it gets released in more places. That's progress. Accept it.
Samsung have a winning phone on their hands; they'd be utterly stupid to not try selling it in every country in the world.
If you want something new, go and buy the Samsung Galaxy S 3 whenever it's released. (but accept that other people are going to buy it too)
SII already achieved a great level of admiration as after 3 months of release it's still the most wanted and popular phone people wanna hold. I believe it will have a record sales figure worldwide.
But OP- Poor thinking, shame on you.
intruda119 said:
The only thing that got my attention is the 7.7.
This device will easily last 2 years for the casual person and another 6-12 months with the tech geek.
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10 characters
B3311 said:
So to sum up, you chose a phone because you wanted to stroke your own ego with your "sense of uniqueness" and impress your "friends", and are now disappointed because other people will spoil your unique user experience by having the temerity to get a similar device.
Poor little thing. Just wait until the next Shiny New Thing, buy it, bask in your own smugness and find another forum to tell people how special you are.
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Click to collapse
Took the words out of my mouth.
But hey, it's suckers like OP that I find easy to make money from.
I know how you feel. Its just a nice experience when you own a device that others have never even seen. I owned a Microsoft zune a few years back which wasn't released here in the uk. When I showed it to iPod user's they just said "wow is that a new iPod?" Although the galaxy s2 is wildly available in the UK there are still alot of people that don't know what they are, especially iPhone users. I've already been asked if it was an iphone5. I replied no its much better than one of those old iPhones. I'm then quickly followed by a confused look and a sharp reply of "iPhones are the best though aren't they?" So funny.
Logi_Ca1 said:
Took the words out of my mouth.
But hey, it's suckers like OP that I find easy to make money from.
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(uJelly?)
With all do respect, I absolutely love this phone. I just felt as with an increased presence in the States, it could potentially turn to something along the lines of an iPhone, whereby almost every user wants/or already has it. It's one of the things I dislike about Apple products is because of the all-too familiarity around here. Pretty much everywhere I go, I would see someone carrying an iPhone. Makes you feel slightly less exclusive. However, if it's a good product, then obviously everyone is going to get it.
B3311 said:
So to sum up, you chose a phone because you wanted to stroke your own ego with your "sense of uniqueness" and impress your "friends", and are now disappointed because other people will spoil your unique user experience by having the temerity to get a similar device.
Poor little thing. Just wait until the next Shiny New Thing, buy it, bask in your own smugness and find another forum to tell people how special you are.
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Click to collapse
There is nothing wrong with a bit if pride and the desire to be unique.
Alazarin said:
(uJelly?)
With all do respect, I absolutely love this phone. I just felt as with an increased presence in the States, it could potentially turn to something along the lines of an iPhone, whereby almost every user wants/or already has it. It's one of the things I dislike about Apple products is because of the all-too familiarity around here. Pretty much everywhere I go, I would see someone carrying an iPhone. Makes you feel slightly less exclusive. However, if it's a good product, then obviously everyone is going to get it.
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Totally agree
Alazarin said:
(uJelly?)
With all do respect, I absolutely love this phone. I just felt as with an increased presence in the States, it could potentially turn to something along the lines of an iPhone, whereby almost every user wants/or already has it. It's one of the things I dislike about Apple products is because of the all-too familiarity around here. Pretty much everywhere I go, I would see someone carrying an iPhone. Makes you feel slightly less exclusive. However, if it's a good product, then obviously everyone is going to get it.
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Click to collapse
I thought that individualism was one of the central tenets of American culture.
I don't see how it's a bad thing if the SGSII (or any other Android phone for that matter) becomes more popular. A larger install base means the platform is more attractive for app developers, and it's the quality and quantity of these quality apps that make or break a platform. This is just my opinion, but I feel that in this area, Android still has to catch up with iOS. I can't help but feel that I had access to a greater variety of good apps when I was on my iPhone 3GS.
Sparksltd said:
There is nothing wrong with a bit if pride and the desire to be unique.
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Click to collapse
Being anti-conformist for the sake of being anti-conformist is a form of conformity in itself.
Alazarin said:
(uJelly?)
With all do respect, I absolutely love this phone. I just felt as with an increased presence in the States, it could potentially turn to something along the lines of an iPhone, whereby almost every user wants/or already has it. It's one of the things I dislike about Apple products is because of the all-too familiarity around here. Pretty much everywhere I go, I would see someone carrying an iPhone. Makes you feel slightly less exclusive. However, if it's a good product, then obviously everyone is going to get it.
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Click to collapse
I think there is only one option left for you and it ain't a good one.
To be unique, buy a phone that doesn't sell well, meaning an ugly underpowered , crashing and medicore phone. Thats how you will be unique.
Thats the price you pay for wanting a top selling and great phone. In the end everybody wants a phone that is on top of the line.
Learn to live with it that you are not alone when you buy these phones.
When i see around me people with GS II then i know i probably made a good decision.
If i bought a phone that nobody has then its rubbish or insane expensive.
Logi_Ca1 said:
I thought that individualism was one of the central tenets of American culture.
I don't see how it's a bad thing if the SGSII (or any other Android phone for that matter) becomes more popular. A larger install base means the platform is more attractive for app developers, and it's the quality and quantity of these quality apps that make or break a platform. This is just my opinion, but I feel that in this area, Android still has to catch up with iOS. I can't help but feel that I had access to a greater variety of good apps when I was on my iPhone 3GS.
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True. Good point.
Hopefully, Samsung continues to make great quality products. IMHO, I'll take quality over quantity (or massive production of inferior products in order to just reach a certain quota) any day of the week.
You could look at it a different way...
Think about this, for a start not everyone will get or be in the position to get an S2. Instead of 'oh that's cool what is it' you might get people saying hey an S2 they are great aren't they? I have one and just put the latest xxx rom on it, have you tried it, take a look A full on conversation going about how good the phone is, while others around wonder why they don't have one of these phones.
I already have (here in Belfast Northern Ireland) been talking to a complete stranger and quickly set his phone up a bit better for him on the spot! He thanked me and said he is very new to android. I showed him my setup and he was impressed so I pointed him in the direction of xda.
So if you like it might not be such a unique club soon, but it will still be a chosen few only with a few more friendly members, don't you think?
MJ-12
I ordered my TF201 32GB from Office Depot and received it in early January. Unboxed it, turned it on, installed some apps etc. then left charging overnight. Next morning noticed unit was not charged and down to 25% or so. Used another outlet but no improvement. Then froze the power unit as suggested in the forum. Called Asus Technical Support and troubleshooted the unit. CSR convinced it was the unit itself; asked me to ship unit to Texas facility (at my dime of course). 2 weeks later unit was shipped back (took 9 days since it was Fedex Ground from CA to NY!).
Unboxed unit and noticed that battery at 5%! Plugged in and... Nothing. Not charging!! Called ASUS - probably same idiot with whom I spoke the first time. Asked me to ship it back (on my dime) again to Texas but different RMA! Had no explanation as to why the RMA number should be different but I guess whoever they outsourced repairs to does not want to report to ASUS that they did not fix an issue the first time..CSR told me to only ship unit AGAIN. I challenged him that it may makse sense because, god forbid, it may be charger at fault! He said "ok" ship it back too.. thank you very kind of you to keep an open mind MR. ASUS CSR... I also mentioned that it seems unfair I pay for shipping again... so he sent me a Fedex label.. ground of course so 3-4 days to Texas (no ground pick up on weekends) and then another few days for the geniuses at whoever does the repair to figure it out and another 5-6 days to ship back.. so all in all 6 weeks since purchase and I have not used my Prime.. I had bought my wife an ASUS UX21 since she travels a lot for work but I returned it to Amazon for a refund within the 30 day window.. had to pay a fee to return but hey probably saved her (and me) a lot of aggravation.. her Toshiba ultrabook is working just fine thank you very much. Totally frustrated by idiots at ASUS. I cancelled the dock purchase at Office Depot too. As much as I do not like Apple products at least you can find an Apple Store everywhere and get a replacement and/or a technician to take a look and troubleshoot.. and iPads cost the same as a PRIME.. I am done with Asus.. once this is fixed it goes on Craigslist or eBay. Not sure what else I'll get.. anyone want to order my ASUS? It will be cheap.. once I get it back.
This reminds me of an experience we had with an Asus RMA, it was one of their eeePC models (back when they were the hot thing to get). We had to send the device back a total of three or four times before the issue was finally properly repaired. Asus can be kinda poor when it comes to some more obscure RMA situations, I totally understand your frustration.
Sent from my Transformer Prime TF201 using xda premium
Sounds completely understandable on your stance. Unacceptable customer service. Damn Asus, is the RMA place really that bad. Not all are bad experiences but there's been too many bad stories popping up lately. Good luck on choosing new device. As much as i like my Prime, if I had to go through what some people have, I'd give up on them also.
@OP
Why didn't you take it back to Office Depot in the first place? That's why retailers exist, to deal with the customer.
My 14-day return window is up today. I'm bringing back the TFP.
Even though I've had no problems with mine, I've heard too many stories like this. Too much negativity surrounding this device to allow me to enjoy it. I will downgrade my specs requirement and will go with the Samsung Galaxy Tab 10.1.
senatorxmg said:
My 14-day return window is up today. I'm bringing back the TFP.
Even though I've had no problems with mine, I've heard too many stories like this. Too much negativity surrounding this device to allow me to enjoy it. I will downgrade my specs requirement and will go with the Samsung Galaxy Tab 10.1.
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Click to collapse
Have I read this right? You have a perfectly fine functioning tfp, but are returning it because others have had bad experiences, and you have heard too many stories!
This sounds like you give more credence to other peeps woes rather than go by your own
Experiences. I had better not mention all the negative stories I have heard about the galaxy tab as I would hate to ruin your enjoyment of that tablet!!!
What
Is wrong with enjoying the ..perfect tfp that you have? Remember that peeps are far more likely to moan than praise, for every negative issue on this board there are many many more happy punters who have not posted anything anywhere
slef2003 said:
Have I read this right? You have a perfectly fine functioning tfp, but are returning it because others have had bad experiences, and you have heard too many stories!
This sounds like you give more credence to other peeps woes rather than go by your own
Experiences. I had better not mention all the negative stories I have heard about the galaxy tab as I would hate to ruin your enjoyment of that tablet!!!
What
Is wrong with enjoying the ..perfect tfp that you have? Remember that peeps are far more likely to moan than praise, for every negative issue on this board there are many many more happy punters who have not posted anything anywhere
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Yes...you heard it right. I previously had the Galaxy Tab and was fairly happy with it's performance (sans ICS). Really wanted to try the TFP...so I returned the GT and got one to try myself even with all of the negativity expressed here. While I encountered no real issues myself...I couldn't help think about whether or not the TFP would become but a blip on the radar for ASUS support and dev efforts. Sure, the TFP is newer technology than the GT....perhaps I'm just not willing to be one of their beta testers. The GT has been out long enough now to iron out a lot of the wrinkles...plus, ICS is still to come which will almost certainly improve performance.
I'm not slamming the TFP...just wasn't impressed enough with it over the GT to risk being subjected to Asus' tech support should that have been required.
senatorxmg said:
My 14-day return window is up today. I'm bringing back the TFP.
Even though I've had no problems with mine, I've heard too many stories like this. Too much negativity surrounding this device to allow me to enjoy it. I will downgrade my specs requirement and will go with the Samsung Galaxy Tab 10.1.
Click to expand...
Click to collapse
Really,
Yours works but you're going to return it because other people have had issues?
Well.. I love my current Prime and I'm waiting on my second to get here next week along with my dock!
Newegg won't even accept my return because the serial number sticker next to the charging port is gone....
They don't care to turn it on and check the serial in settings to match it with the box and warranty papers.
Looks like a lot of us have had bad experiences because of this tablet. I'm waiting for the TF700T but I might be going with another company.
senatorxmg said:
While I encountered no real issues myself...I couldn't help think about whether or not the TFP would become but a blip on the radar for ASUS support and dev efforts..
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THIS^^^is a follower. Worried too much about what others are thinkn instead of making decisions based on hour own thinking. PLUS the comment about not sure about further Asus support or developement is ignorant at the least. ASUS has been constantly pumping out updates. Name one other company who released as many OTA updates as the Prime received. WE had ICS. We had root already out the box basically. We Had overclock in less than a month. We had Ubuntu n Linux n other flavors lf it already n less than a month. We already have extra drivers n such being added by dev. In less than a month. We already have root for ICS. We already have some minor theming going on. All this without even having bootunlocker tool yet. For you to make such a statement is kinda disrespect to hard work developers have been doing already here. Name another tablet as new as this one thst had so many things developement wise in its first month of existence. You forgetting its still barely over a month since people first started receiving their primes.
I COULD CARE less you returned it, that's your right to. But your reasoning is plain silly. You said although my prime runs perfect, I got frustrated at seeing all the negative stuff surrounding it. DO you know how many of us had our devices way before you n been dealing with all negative stuff? My prime works great also but not gonna return just because someone else dislikes theirs. Sounds like someone needs their hand held when choosing tablet or making any major decisions. GOOD THING THE other poster didn't mention horror stories he heard about the Galaxy tab or you might just throw a hissy fit.
DONT mean to sound harsh but JUST saying....it would be different if you were like OK I'm returning it because it performed poorly for me. Or I had a personal bad experience with Asus support. Not, well ima return it because Tom,****,n Jane dont like theirs...lmfao
Well good luck with new device anyways.
I had a wonderful experience with them. with a new working Prime delivered before I sent mine back.
But then again, I didnt demand a fix or talk like a privileged anus.
demandarin said:
THIS^^^is a follower. Worried too much about what others are thinkn instead of making decisions based on hour own thinking. PLUS the comment about not sure about further Asus support or developement is ignorant at the least. ASUS has been constantly pumping out updates. Name one other company who released as many OTA updates as the Prime received. WE had ICS. We had root already out the box basically. We Had overclock in less than a month. We had Ubuntu n Linux n other flavors lf it already n less than a month. We already have extra drivers n such being added by dev. In less than a month. We already have root for ICS. We already have some minor theming going on. All this without even having bootunlocker tool yet. For you to make such a statement is kinda disrespect to hard work developers have been doing already here. Name another tablet as new as this one thst had so many things developement wise in its first month of existence. You forgetting its still barely over a month since people first started receiving their primes.
I COULD CARE less you returned it, that's your right to. But your reasoning is plain silly. You said although my prime runs perfect, I got frustrated at seeing all the negative stuff surrounding it. DO you know how many of us had our devices way before you n been dealing with all negative stuff? My prime works great also but not gonna return just because someone else dislikes theirs. Sounds like someone needs their hand held when choosing tablet or making any major decisions. GOOD THING THE other poster didn't mention horror stories he heard about the Galaxy tab or you might just throw a hissy fit.
DONT mean to sound harsh but JUST saying....it would be different if you were like OK I'm returning it because it performed poorly for me. Or I had a personal bad experience with Asus support. Not, well ima return it because Tom,****,n Jane dont like theirs...lmfao
Well good luck with new device anyways.
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Thanks...a follower? At least you didn't call me a fanboy. ;-)
I care about my investment and how I feel about it. It's all speculation right now as to how much develpment will occur for the tfp at this point...guess I'm just bowing out as I don't wish to be part of the guessing. I do know the Galaxy Tab has been rewarded.
As far as me not experiencing any earth-crushing issues, I'd say that's true. However, I'm sitting here inside my home typing away on my GalaxyTab with a lock on 8 satellites. And wifi range is excellent EVERYWHERE in my home (and I am talking about a significant difference)...I now get my expected 22-24Mbps down from anywhere in my house whereas before would only achieve these speeds right beside my router and would get 4-6Mbps down further away. Still useable...but pale in comparison to the speeds I get with the GT.
I tested both the TFP and the GT within a month period....I feel better with the sammy and went back to it. How is that being a follower? I tried both extensibly for myself to arrive at a decision I felt comfortable with. As far as the negativity being a factor in my decision...hell yeah. Why shouldn't it be? Had I not been offered the chance to return the TFP easily, I never would have bought it based on what I've read here...some would say that's part of the research done when considering a purchase. After testing it out, I wasn't blown away...for my needs, there was nothing that the GT couldn't do just as well plus with gps and wifi working much better. For sure, it only has 2 cores...maybe I'm good with that.
I do hope everyone feels good about their purchase. I didn't and did the logical thing.
demandarin said:
Easy as you are right. That is what i said n still feel the same. I ran by serial number by Gary n he told me it was from an early batch n someone would call me. Ill easily take the new hardware revision over older one. Especially if it might mean might GPS might finally work. I never said "I want them to repair mines". Plus although no dropped signals or anything, wifi signal still fluctuates alot. SO if older hardware was never really meant to be shipped out then people on older batch entitled to the upgrade, or sorts. I did pay for this device, Cash, and I do have a warranty. I never had an issue like others been posting. SO ILL TAKE THE MINI UPGRADE IF OFFERED. That's all. Plus from hearing the horror stories from returns like guy with device smashed, I'm not sure if I would even send mines in yet. Especially since overall having no problems. GPS aside. Remember, they are people out there that have GPS working to some extent one way or another. I having seen a lock yet, although I never tried for more than 5 mins n was indoors everytime. I haven't taken my prime outdoors yet. Plus based on my date of final purchase 12/22 I'd be entitled to any possible hardware fixes for GPS since mine is clearly shown to be purchased before they took GPS spec down.
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Heck...looks like you'd opt for a fully functional tablet, too. Guess you're just braver than I to wait around for Asus to fix it for you...although, it appears you may be somewhat skeptical of their customer service yourself? ;-)
***Sent from my Samsung Galaxy Tab 10.1***
HB861 said:
.. and iPads cost the same as a PRIME...
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Actually iPad's are $120 more.
received it in early January. so all in all 6 weeks since purchase and I have not used my Prime..
My question is how you figure 6 weeks? How many weeks are there in January if today is the 28th?
On a serious note, why not try to find a charger from Frys or OD or Staples. The ones for the OG TF 101 work and determine if the problem is the charger or not?
senatorxmg said:
Thanks...a follower? At least you didn't call me a fanboy. ;-)
I care about my investment and how I feel about it. It's all speculation right now as to how much develpment will occur for the tfp at this point...guess I'm just bowing out as I don't wish to be part of the guessing. I do know the Galaxy Tab has been rewarded.
As far as me not experiencing any earth-crushing issues, I'd say that's true. However, I'm sitting here inside my home typing away on my GalaxyTab with a lock on 8 satellites. And wifi range is excellent EVERYWHERE in my home (and I am talking about a significant difference)...I now get my expected 22-24Mbps down from anywhere in my house whereas before would only achieve these speeds right beside my router and would get 4-6Mbps down further away. Still useable...but pale in comparison to the speeds I get with the GT.
I tested both the TFP and the GT within a month period....I feel better with the sammy and went back to it. How is that being a follower? I tried both extensibly for myself to arrive at a decision I felt comfortable with. As far as the negativity being a factor in my decision...hell yeah. Why shouldn't it be? Had I not been offered the chance to return the TFP easily, I never would have bought it based on what I've read here...some would say that's part of the research done when considering a purchase. After testing it out, I wasn't blown away...for my needs, there was nothing that the GT couldn't do just as well plus with gps and wifi working much better. For sure, it only has 2 cores...maybe I'm good with that.
I do hope everyone feels good about their purchase. I didn't and did the logical thing.
Heck...looks like you'd opt for a fully functional tablet, too. Guess you're just braver than I to wait around for Asus to fix it for you...although, it appears you may be somewhat skeptical of their customer service yourself? ;-)
***Sent from my Samsung Galaxy Tab 10.1***
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OK, completely understandable then. I see where you really coming from from this post.
As far as your second quote,I'm not really waiting for anything. I was just told my device is one of early one built. Device still works great but if I'm offered an opportunity to upgrade it to newer parts, then why wouldn't I. Lol. It'll make it even better, I would hope. I still love this device and has done everything I've asked of it n more. Only complaint I would have is GPS. I know that's very important to some people and deciding factor whether to keep it or not. For me, its no big deal. Everything is great aside from GPS. Just thankful I don't have issues some others been describing. Kinda makes it hard to believe when your device working so well. But its a given.
One thing though, Asus better step their game up with the quickness. I have a feeling if they don't address the possible issues on prime, their new upgrade model will be a fail LR do worse. As Prime n t-700 basically share all the same internal components. It'll be in Asus best interest to attack these issues head on. ASUS Losing people everyday. They gaining also but still. People with issues want to keep device but won't since some are riddled with issues. Can't be mad for someone wanting to return a device that's not working properly for them.
I was browsing around change.org today and I came across this. A petition to recall the prime and give users a full refund or an upgrade path to the 700. Not sure why no one but the person who started it signed it. I know if you ***** enough asus will refund your $ so maybe that's why the poster didnt pursue the petition?
http://www.change.org/petitions/asustek-recall-the-transformer-prime
edit: I just signed it for ****s and giggles.. I doubt anything will come from it especially since it doesnt seem the person who posted it is really pushing it.
Probably because it was created yesterday.. I believe.
Oh god, here we go again.
detta123 said:
Oh god, here we go again.
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what do you mean?? I was just asking if anyone has seen it... so oh god yourself.
actually, there was one created with exact same theme a long time ago. it never really gained any traction as the path to upgrade wasn't realistic from a business point of view. I'm not sure if the one you have linked to is the same one. But I've seen a petition just like that made several months ago. I think when we all first heard of the Infinity Pad. Made alot of people mad..lol
demandarin said:
actually, there was one created with exact same theme a long time ago. it never really gained any traction as the path to upgrade wasn't realistic from a business point of view. I'm not sure if the one you have linked to is the same one. But I've seen a petition just like that made several months ago. I think when we all first heard of the Infinity Pad. Made alot of people mad..lol
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yeah I doubt anything will come from it, Just was wondering if anyone else came across it.
But I do know they are offering really unhappy users refunds (my friend was told by gary he could get a full refund for the tablet and dock)
My way of looking at that is this:
If they refund everyone who is extremely unhappy they have to refund them for the full retail price of the tablet and the dock(and I'm guessing tax?). So they have to dish out the retail price of it when we all know it cost them a fraction of that amount to produce them. I honestly think from a business stand point and upgrade path would be better because then they would only have to replace the tablet(assuming the docks are compatible) which is much cheaper for them then refunding the full retail purchase amount. Even if they didnt upgrade the tablet to the 700 and just replaced the backplate on the prime and maybe the wifi/bt and gps modules it would also be cheaper for them than having to refund the purchase price.
And just let me say again.. I was just asking if anyone has seen it or heard of the one I linked. Not trying to promote, have it gain momentum or start a WW3. Just simply wanted to know if anyone else stumbled on it like I have.
These petitions are always worthless.
You bought a consumer product. If you don't like it or it doesn't meet your expectations, return it to where you got it within the return period.
I have never seen a return period that is less than 14 days, and if it takes you more than two weeks to realize that the product doesn't meet your expectations, there is something obviously wrong with you.
If you waited months for an update to be released in order to make the device meet your expectations, I am sorry but you are a fool. You should always buy a device for what that device is NOW, not for what is may become in the future.
In any event, if you want an "upgrade path" here it is:
Sell the Prime on eBay. If you have taken good care of your device you should get at least $400 for it. Use that $400 to help pay for the Transformer Infinity.
almightywhacko said:
These petitions are always worthless.
You bought a consumer product. If you don't like it or it doesn't meet your expectations, return it to where you got it within the return period.
I have never seen a return period that is less than 14 days, and if it takes you more than two weeks to realize that the product doesn't meet your expectations, there is something obviously wrong with you.
If you waited months for an update to be released in order to make the device meet your expectations, I am sorry but you are a fool. You should always buy a device for what that device is NOW, not for what is may become in the future.
In any event, if you want an "upgrade path" here it is:
Sell the Prime on eBay. If you have taken good care of your device you should get at least $400 for it. Use that $400 to help pay for the Transformer Infinity.
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I think you need to read my post again.. did I say anything about being unhappy? No.. Did I say I wanted an upgrade? No. All I did was ask if anyone came across it... gessh..
I even signed it with this comment:
"I agree there have been many issues with the prime. Not all users have issues but it seems more have them than not have them. I will support this as I do feel the prime wasnt ready to be released. I had issues with my first 2 units. The only issue I have with my current unit is some backlight bleed but my tf101 has worse BL bleed than my prime"
And I do feel the device wasnt ready for prime time. I'm pretty happy with mine. the only issue I really have is the screen bleeding and that's not even that bad and since I have squaretrade I'm thinking of popping it open and fixing that myself.
Hell I was outside yesterday and tried gps for the first time on this unit without the dongle and I got a 12/13 sat lock. Today I tried and I got 8/9. I was pretty surprised by that
graffixnyc said:
I think you need to read my post again.. did I say anything about being unhappy? No.. Did I say I wanted an upgrade? No. All I did was ask if anyone came across it... gessh..
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Dude, take the bug out of your ass!
Did I say anything specifically about you?
Did I mention you in any way?
My comment was 100% focused on the futile nature of these online petitions, which generally go ignored by manufacturers and which are generally started by people who don't exercise the procedures that already exist that allow customers to gain compensation for purchases that do not meet expectations.
almightywhacko said:
Dude, take the bug out of your ass!
Did I say anything about you?
Did I mention you in any way?
My comment was 100% focused on the futile nature of these online petitions, which generally go ignored by manufacturers and which are generally started by people who don't exercise the procedures that already exist that allow customers to gain compensation for purchases that do not meet expectations.
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ok fair enough..lol But the fact that asus is offering refunds to people really unhappy says something as well. It says the company knows they kinda screwed up. Because in most cases: yeah, it is your problem and they dont have to offer you a refund at all. Like you said you have at least 14 days(if not longer) to return to the store. But the fact they are offering refunds to people who ***** enough does say something. Some companies no matter how much you put up a stink wont issue you a refund. A replacement? yes, but how often do they offer full refunds?
Asus should offer a upgrade and make Nvidia pick up the tab for the not ready for prime time T3
Sent from my SPH-D710 using xda premium
graffixnyc said:
ok fair enough..lol But the fact that asus is offering refunds to people really unhappy says something as well. It says the company knows they kinda screwed up. Because in most cases yeah it is your problem and they dont have to offer you a refund at all. like you said you have at least 14 days(if not longer) to return to the store. But the fact they are offering refunds to people who ***** enough does say something.
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I think any company that is serious about their customers does the same kind of thing. At least, HTC replaced my malfunctioning EVO 4G no questions asked. Samsung has replaced televisions and refunded me for broken televisions with no problems.
Some companies give you the run around when it comes to this kind of stuff (Looking at you Sony) but for most companies it isn't worth the negative press, especially in this day and age of internet blogging and twitter.
almightywhacko said:
I think any company that is serious about their customers does the same kind of thing. At least, HTC replaced my malfunctioning EVO 4G no questions asked. Samsung has replaced televisions and refunded me for broken televisions with no problems.
Some companies give you the run around when it comes to this kind of stuff (Looking at you Sony) but for most companies it isn't worth the negative press, especially in this day and age of internet blogging and twitter.
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you must be good. haha I've never been offered a refund. Replacements I have been offered but never a full refund. Hell I just dealt with an issue with Dell. They replaced my laptop with a refirb(accidental warranty) and started having issues with it two months later. They sent a tech to fix it, he fixed those issues but didnt send him a preloaded HD just a blank one so I have to load everything myself, and after the repair the keyboard didnt fully work. So they come again to fix that, they fix that then one speaker dies.. It took me filing a BBB complaint to have them contact me to give me a brand new system. No matter how much I *****ed before they just wanted to keep trying to fix it.
almightywhacko said:
I think any company that is serious about their customers does the same kind of thing. At least, HTC replaced my malfunctioning EVO 4G no questions asked. Samsung has replaced televisions and refunded me for broken televisions with no problems.
Some companies give you the run around when it comes to this kind of stuff (Looking at you Sony) but for most companies it isn't worth the negative press, especially in this day and age of internet blogging and twitter.
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Oh and sorry for being a little snippy.. It's hot and humid as hell in NYC today and all the garbage is out for collection tomorrow so you can imagine the streets just smell like roses
Technically, refunds aren't given to just any and everyone who asks for it. you have to meet specific criteria for them to even consider it. Mostly just early adopters or people who bought prime before they removed GPS From their official spec, like beginning or first week of January, are eligible. but even then terms have to be met and not all of them can get it. just wanted to clear that up so everyone don't get their hopes up thinking they can get a refund. there's already several reported cases here in xda of people being denied.
I'm still waiting to hear back on certain info that'll clear up alot of things. I think Asus knows even people who have good working tablets might try to get a refund just because infinity pad right around the corner..lol. so they trying to eliminate refunds that have no real basis for getting one. Chances are very high that if you never sent your tablet in for an RMA, then try to come out the blue wanting a refund, they will deny it. They will just say send it in for RMA.
graffixnyc said:
ok fair enough..lol But the fact that asus is offering refunds to people really unhappy says something as well. It says the company knows they kinda screwed up. Because in most cases: yeah, it is your problem and they dont have to offer you a refund at all. Like you said you have at least 14 days(if not longer) to return to the store. But the fact they are offering refunds to people who ***** enough does say something. Some companies no matter how much you put up a stink wont issue you a refund. A replacement? yes, but how often do they offer full refunds?
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I was just about to comment on this ... I purchased my Prime on December 24th and after trying to, more or less, put up with horrible WiFi, completely non-functional GPS, and a proposed dongle solution that was not satisfactory, I was able to return my Prime (and dock) to Asus for a full refund. As a matter of fact, I just shipped it in last week, so I am still waiting on the refund, but I don't foresee any issues. The reason they let me return it was due to GPS issues, and probably legal ones on their part since GPS was a feature when i bought, but did not work, was removed from the spec list, and the solution was not satisfactory. I said all that, to say that the petition is not necessary. If you have a legitimate reason for requesting to return you TF201, they will probably work with you. On the other hand, people trying to get a refund just to get an upcoming model just need to learn some patience, and not jump on the first generation of something (ie. tegra 3). With that said, if your reason for requesting a refund has to do with the GPS issue, I was finally able to get someone with the authority to authorize one in what he said was the "Transformer Prime GPS issue department."
It seems as though Samsung has about 4 million Galaxy Note 7 devices that they don't know what to do with. Doubtful they'd set flames to a pile of these phones (as done previously with defective phones), as the Note 7 is so expensive. 4 million devices x almost $1,000 per device... you see how much cash they'd be losing on top of what they've already lost.
Apparently, Samsung has been considering reselling all recalled Note 7's in emerging markets like Vietnam and India. If the relaunch is executed, the refurbished phones will go on sale sometime next year.
There are no details on how Samsung is deeming recalled Note 7's "safe". Samsung engineers still are yet to find the true cause of the battery malfunction.
Source: Digital Trends
http://www.digitaltrends.com/mobile/samsung-refurbished-galaxy-note-7/
Personally, I don't think it's wise to relaunch a potentially dangerous product when the root cause it still unknown. I'm a bit of a hypocrite, considering I'm still hanging on to my recalled Note 7. The chances of a single device malfunctioning is extremely close to zero, but when reselling 4 million recalled phones, it is likely reports will start emerging again.
I'm very skeptical of this move if true. Samsung MUST find the root cause before it decides to refurbish and resell.
LOL!
One cannot make this stuff up.......
whoofit said:
LOL!
One cannot make this stuff up.......
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As long as they pinpoint the problem, it shouldn't be an issue.
I'm sure they'll have to reassure customers SOMEHOW if they relaunch, so more details to come I guess.
However, based on Samsung's latest announcements, they haven't found the root cause.
If they mess this up a THIRD time, they are done.
I get that they'd be losing A LOT of money by scrapping the Note 7 entirely, but it's really ill advised to relaunch. It would probably be better to take apart the components and put them into a different device and sell THAT.
At least in that case they would be getting rid of that faulty battery.
Quite crazy if true.
Although, if they did manage to nail down the problem and sell the refurbished units at a lower price, I might consider a purchase.
*if* it happens.
Yes please!
They won't be able to do this (due to existing bans etc) and not sure how they'll get round the barred IMEI numbers, but if they can pinpoint the problem, change whatever needs changing (circuitry, battery etc) then why not. I'd buy one straight away!
Come on Samsung do it!
I can't see why this would be any worse than them releasing the S8. Whats to say the problem isn't genetic!!!
Spike96 said:
As long as they pinpoint the problem, it shouldn't be an issue.
I'm sure they'll have to reassure customers SOMEHOW if they relaunch, so more details to come I guess.
However, based on Samsung's latest announcements, they haven't found the root cause.
If they mess this up a THIRD time, they are done.
I get that they'd be losing A LOT of money by scrapping the Note 7 entirely, but it's really ill advised to relaunch. It would probably be better to take apart the components and put them into a different device and sell THAT.
At least in that case they would be getting rid of that faulty battery.
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I'd say they will be OK releasing the Notes back in to the wild in certain nations that are not comprised of Nannies. I am also glad to still own mine. If thet re-release them I think we can rest assured it will not be in the NA, UK or Euro markets....ever again.
If there's a Note7 market, no matter how small... That could only be good for Note7 development, updates etc. Or maybe that's wishful thinking.
But they'd have to revamp some design before they can sell it as refurnished units. Maybe an outstanding colour, like Green, to indicate a safe, like really safe unit this time.
Refurbished or not, if they relaunch the Note 7, it'll still be the best phone on the planet.
Vietnam and India are very lucky.
This would be fantastic news! Logistically I am not sure how they can relaunch the Note7. How would they convince people that they've made the phone safe?
Personally I feel Samsung has realised that it made a massive mistake in killing off Note7. It was knee-jerk reaction to a handful of half baked stories of Note7's exploding.
or not: So, it has been said this is old info and it won't realy happen: http://www.androidcentral.com/sellin...completely-mad
So looks like there was a design fault with the Note 7
http://www.greenbot.com/article/314...hinness-may-be-behind-battery-explosions.html