Started to see that my Amaze stopped syncing the inbox folders of my MS exchange account last week. I could still send e-mails, but no new e-mails were showing up in the inbox or subfolders. I deleted the account and re-created it with success, but sure enough 5 days later it stopped again. No errors. Any ideas?
Thanks
I had the same issues on all of the Android devices that I've owned (g1 > myTouch 3g slide > myTouch 4g > myTouch 4g slide > Sensation). Including my current phone, the Amaze. Either the email or calendar would stop syncing after about a week. What solved it for me was to delete the Exchange account and re-add it every time it stopped syncing.
After a while I got tired of it. So my current solution is that I use the free version of Touchdown from the Market. It comes with a 30 day trial. It works great. I figure that having to setup once a month is better than once a week.
What version of Exchange, I sync against a 2010 server and have had no issues with my amaze or the optimus-t i had before.
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zPacKRat said:
What version of Exchange, I sync against a 2010 server and have had no issues with my amaze or the optimus-t i had before.
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I'm connecting to a 2003 Exchange server. Other employees are having similar issues.
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I'm connecting to Hotmail using the exchange service. I did find an error however in the accounts and sync menu, under Exchange ActiveSync, there is an exclamation point by MAIL, and at the bottom of the page, it states: "Source and destination collection IDs are identical". I googled this and looks like a bunch of people are having this issue, but I couldn't find a resolution.
Lunaillij said:
I'm connecting to a 2003 Exchange server. Other employees are having similar issues.
Sent from my Acer A500 using xda premium
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if you have not, make sure your exchange admin looks into the logs on the server.
I use NitroDesk Touchdown Pro and it is the best Exchange client I've found so far. Handles email, contacts, calendar, and tasks. Worth the money IMO.
Hi Guys,
Since about a week ago (XXLPH firmware), my Exchange email stopped working.
Just says Connection Error all the time.
I can wipe the email settings, then enter them again, it will connect and start downloading mail, then stops and says connection error.
My Transformer is fine with all the same settings.
I upgraded the software to XXLPQ, did a full wipe and Factory Reset and still the same.
Any ideas please?
Thanks.
Faced the same problem, reverted back to GB all is well...
Tried lot of things but didn't work with ICS using Samsung email client, although Maildroid was working fine.
Same here, but only with my work account (Exchange 2010) - works fine with my (hosted) personal Exchange account (which is on Exchange 2007 AFAIK).
It's been this way with all ICS leaks. Yesterday I thought I got it working by adding the accounts the other way around, but today I'm getting connection error again. I think it's got something to do with the Device Administrator setting, because I never get that prompt for the second account I add, whereas I'm pretty sure I did on GB.
Using Enhanced Email in the meantime which works fine, but the Samsung client has some great features
Sent from my GT-I9100 using Tapatalk
I too have the same issue - Connecting to the Exchange Server at work (Exchange 2007), I have no issue. The Exchange Server at home (2010) continually shows up with "Connection Error". XXLPH installed here too.
Me too
Been driving me crazy. I agree it seems to be about the RSA device permissions. I think I'll have to go back to GB. Dammit, I wiped everything and have wasted all of today on this ...
---------- Post added at 08:31 PM ---------- Previous post was at 07:45 PM ----------
They say replying to yourself is the first sign of madness ...
But I wonder if Samsung will fix this before pushing out the official UK update next week.
Hmmm ... I'm surprised more people haven't reported this.
Same here. Updated yesterday to XXLPQ and have had the Connection Error ever since...
Sent from my GT-I9100M
I sent a link to this thread to Samsung Support, let's see what happens...
I've been looking into this (and learning a lot about EAS at the same time) - and have narrowed it down to XXLPH not liking the security policies contained within the Exchange ActiveSync Mailbox Policy that is being used. trouble is, no amount of fiddling has given me a long term solution (I have got it to work for short periods of time though).
I suspect that installing an Exchange 2007 CAS in my infrastructure and pointing my Galaxy S II to that will provide a workaround - but that's hardly a long-term solution. If that works, then forcing the handset to connect using an older version of the ActiveSync protocol should also work. This may be a more achievable workaround if I can figure out how to do it!
it's also failing with gmail/google mail for apps added as an Exchange Activesync. when upgrading from GB, 1 of 2 of my gapps accounts stopped getting new mail. after a full wipe, both accounts now fail to fetch any mail or folders. logcat shows the error "Email:SecFeatureWrapper(6658): Was not initiated" while refreshing mails.
I'm having the exact same issues but for me they seem to be related to Hotmail (and it's Exchange 2003-like EAS protocol. The moment I add m.hotmail.com as an Exchange account, my other corporate and Office365 stop syncing.
The moment I remove the Hotmail account, all other Exchange accounts start working again. Very strange.
You guys added Exchange2003 or Hotmail mailboxes? I found this issue on nearly all SGS2 ICS build.. currently on LPQ.
MMaster23 said:
I'm having the exact same issues but for me they seem to be related to Hotmail (and it's Exchange 2003-like EAS protocol. The moment I add m.hotmail.com as an Exchange account, my other corporate and Office365 stop syncing.
The moment I remove the Hotmail account, all other Exchange accounts start working again. Very strange.
You guys added Exchange2003 or Hotmail mailboxes? I found this issue on nearly all SGS2 ICS build.. currently on LPQ.
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Click to collapse
Aha! That explains it. I couldn't figure out why everything was working tickety-boo this morning and then the Exchange (Work) stopped working. Must have been cause I added hotmail as an exchange server too.
Indeed that also explains why I thought it was working when I added the other account first - I guess it was in fact working up to the point where I added the second account ;-)
jps1974 said:
I sent a link to this thread to Samsung Support, let's see what happens...
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Click to collapse
Cool ... let us know if you get a response. If ....
wonderstoat said:
Aha! That explains it. I couldn't figure out why everything was working tickety-boo this morning and then the Exchange (Work) stopped working. Must have been cause I added hotmail as an exchange server too.
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Click to collapse
I only have Exchange 2003. It was working fine until about two weeks ago.
Trying K-9 mail now, Touchdown doesn't work either.
I've tried the exchange mail app from one of the ICS leaks. My main issue is the scheduled mail just not seem to work. For peak time I don't need push mail, only needs to check every 4 odd hours, but even though I've set it up like that it still keeps on pushing mail whenever a new email comes in.
Can anyone confirm that the email client works properly with only one account installed?
I would be happy enough to do that, and use the MS Hotmail dedicated app for my personal email if I knew it worked.
Anyone doing this?
Sent from my GT-I9100 using xda premium
No not even with one account.
Exchange 2010 Problem
I had this problem with an Exchange 2010 account when the email retrieval size was all works just fine on 100kb, no connection errors at all. Although Hotmail seems fine when email retrieval size is all.
I have used all ICS Beta and official ICS Versions. All Version have the Exchange Bug.
I have the i9100 w icecream sandwhich 4.0.3. Just rooted today and now the stock email app will not register my live account. it continues to say connection failed. I have tried going through wifi rather than using my phones data and still it says connection failed. Has anyone else had this issue? If so how can i fix this?
Sent from my GT-I9100 using XDA
Try clearing data and reboot ur phone.
i actually had the exact same issue, I was never able to sort it out, but I just linked my hotmail with my gmail account because the gmail app works fine.
In fact, gmail does a good job and linking with hotmail, it even lets you send emails from your hotmail account.
Dont know if this solution would work for you, but it did for me
Probably a repost, but I didn't see it here. Anyone have the email app connected to Google apps working? Mine keeps saying cannot connect to server. I don't want to just use gmail app because its for my work email and I want to use the peak/off peak settings so I don't get notified of every work email while sitting at my work computer.
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If you mean a using a gmail account in the stock email app yes i do because the stock email app allows you to embed images and no other client or app does. I have no issues with this account in stock email app.
Sent from my SPH-L710 using xda premium
I have the exact same issue as the OP and there are a couple of threads (somewhere?) with no resolution.
Before everyone chimes in with "My Gmail works fine" the problem is with google apps accounts. That is a google email account with your own domain that you most likely pay for or use with business accounts.
It is a really frustrating bug. You put in the correct credentials and setup works fine but upon returning to the mail screen the app just says 'Cannot connect to ACCOUNT"
One possible workaround is to use the mail app from the galaxy note or similar devices as described in a thread in the themes/apps section but you loose the peak/offpeak settings.
If anyone has any more info please chime in!
paulg1981 said:
I have the exact same issue as the OP and there are a couple of threads (somewhere?) with no resolution.
Before everyone chimes in with "My Gmail works fine" the problem is with google apps accounts. That is a google email account with your own domain that you most likely pay for or use with business accounts.
It is a really frustrating bug. You put in the correct credentials and setup works fine but upon returning to the mail screen the app just says 'Cannot connect to ACCOUNT"
One possible workaround is to use the mail app from the galaxy note or similar devices as described in a thread in the themes/apps section but you loose the peak/offpeak settings.
If anyone has any more info please chime in!
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Click to collapse
Right now I'm using IMAP and it works....but the whole point of exchange active sync was to utilize the peak and off peak settings while I'm at my desk so I don't get duplicate emails and it saves battery as well.
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At work we use Lotus Notes. Coming from iPhone to Nexus 4, I am not interested in having one app for personal mail, and the bloated **** of Lotus Traveler app for work mail *which everyone here says kills the battery*.
So I managed to use the same manual exchange settings that I push to our iPads to make the native email app work. The problem now is that after I nand-restored the lotus side of email doens't work and if I remove and readd the exchange account, I don't get prompted to re-install the device administrator profile.
I've been trying to find on the server how/where that push comes from with no luck, I've tried searching the googles for how to.
Anyone know what files to remove from teh device to get this to work again?
Turned out something with cyanogen mod ROM from that day. Problem removing and reinstalling mail works now.
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