Related
So I got my call from the CPWH today telling me there was a delay of 2 or 3 weeks at LEAST on the blue, but I can get the white tomorrow or Thursday.
I'm not over fussed about color so swapped to the white.
Is anyone else swapping like me because they are impatient kids like me or are you going to wait another few weeks for the Blue?
Sent from my GT-I9300 using XDA
I swapped as I'm impatient but am a little concerned ad to how effeminate the white one will be.....
Yeah that crossed my mind too. I don't care though. Its what inside that counts lol ;p
Sent from my GT-I9300 using XDA
riso123 said:
Yeah that crossed my mind too. I don't care though. Its what inside that counts lol ;p
Sent from my GT-I9300 using XDA
Click to expand...
Click to collapse
http://www.decalrus.com/
I skinned my white Note...Not white any more and the decal peels off. In essence you can have any color or design you want for $7.
tbong777 said:
http://www.decalrus.com/
I skinned my white Note...Not white any more and the decal peels off. In essence you can have any color or design you want for $7.
Click to expand...
Click to collapse
Are these available in the UK?
My 64gb class 10 UHS card arrived yesterday. Can't wait for the phone to arrive now...
tbong777 said:
http://www.decalrus.com/
I skinned my white Note...Not white any more and the decal peels off. In essence you can have any color or design you want for $7.
Click to expand...
Click to collapse
Nice one!
Sent from my GT-I9300 using XDA
OP I'm guessing you're in the UK. Check out gelaskins.co.uk.com
I called CPWH yesterday and switched to the white. Will definately check out decals for it because I was concerned it would be a bit 'girly'.
Just waiting on delivery now...
i just waiting the applesamsung for the blue one..
Luvnuts said:
I called CPWH yesterday and switched to the white. Will definately check out decals for it because I was concerned it would be a bit 'girly'.
Just waiting on delivery now...
Click to expand...
Click to collapse
Would call them and check if i was you. I just called to check after being told to expect an email by afternoon today and was told they never even processed the change, so wont even be getting tomorrow as they are now out of stock!
They are getting it to me by Friday under the understanding that if it doesnt arrive by then, ill be cancelling my order completely.
What a fuc*ing mess!
I've ordered blue one from phones4u yesterday. Swapped it today for white one and it should be shipped to me today. So hopefully tomorrow fun will start...
haha it seems we are all thinking same , how will people look at us when we have white phone. i will take white but bought blue flip cover , so it will be mix
I really hope that decal thing will be available soon...
Edit:
I think I've found solution to make it blue:
http://www.mobilefun.co.uk/genuine-...p-cover-chrome-blue-efc-1g6fbecstd-p35107.htm
I love the fact it replaces back cover!
After chasing numerous times today I finally got them to email confirmation that the phone will be with me on Friday. Still not holding my breath, but we will see I suppose.
Sent from my GT-I9300 using XDA
Called at 3pm today. Got told they no stock and would be 2 weeks just for the white. Mentioned I had the email confirmation and was told, "sales people always say anything for a sale"... asked to cancel and he didn't even try stopping me, just said OK, done.
Got email from the manager spoke to yesterday telling me the guy I spoke to was completely wrong and they have loads of stock. Phone has apparently been dispatched, but yet to get email or text confirmation of this.
My wife is kindly waiting at home for it for me tomorrow (we have a new born so she isn't going anywhere anyway ). Hope I am not let down again for a third time by CPW.
Anyone else getting issues with delivery or purchases etc?
Sent from my GT-I9300 using XDA
EDIT: riso123 I see you are already part of that thread
_______________________________
Have a look at my experience with the carphone warehouse here....
http://forum.xda-developers.com/showthread.php?t=1685716&highlight=carphone
If you're not satisfied with being messed around then why not do what I did
Had to order from CPW because my blue pre-order with Amazon was obviously delayed, and said probably 8th June for white because of stock and tried play.com but said they had delays on white too, so ordered from CPW Wednesday afternoon and arrived 5.50pm Friday.
So I just got my awesome new galaxy note I have had it for about a week.. So my neice gets ahold of it while im not around and decided to tear off the "black sticker" aka wi-fi bluetooth antennae completely off... I have att's mobile insurance but I just noticed the Deductible is 199 dollars.. and that is just ridiculous tbh. So I am wondering If anyone has any suggestions what to do from here. Goto the att store and beg for mercy? i've have been with them for over a decade maybe I can walk out with a new Note? or do I have to be sketchy and send my note to gazelle get 211 file a claim saying the device was stolen pay att with the gazelle cash lmao..
FrostedFlames said:
So I just got my awesome new galaxy note I have had it for about a week.. So my neice gets ahold of it while im not around and decided to tear off the "black sticker" aka wi-fi bluetooth antennae completely off... I have att's mobile insurance but I just noticed the Deductible is 199 dollars.. and that is just ridiculous tbh. So I am wondering If anyone has any suggestions what to do from here. Goto the att store and beg for mercy? i've have been with them for over a decade maybe I can walk out with a new Note? or do I have to be sketchy and send my note to gazelle get 211 file a claim saying the device was stolen pay att with the gazelle cash lmao..
Click to expand...
Click to collapse
what antenna? the nfc one of the battery cover?
ManelScout4Life said:
what antenna? the nfc one of the battery cover?
Click to expand...
Click to collapse
The one on the left of the camera/sim card right of the power button on the back panel it was a black sticker
This sucks I mean Is there anyplace I could just buy the sticker take the phone apart and put a new one in im sure it would be cheaper that 199$ =[ TODAY IS MY BIRTHDAY TOO lol.
Did you take the back panel off? The stickers are usually warranty related so it may be a hard fight. Maybe just send it to a repair service? Might be cheaper then the deductible.
Sent from my SAMSUNG-SGH-I717 using xda premium
cjsspape said:
Did you take the back panel off? The stickers are usually warranty related so it may be a hard fight. Maybe just send it to a repair service? Might be cheaper then the deductible.
Sent from my SAMSUNG-SGH-I717 using xda premium
Click to expand...
Click to collapse
No I never took apart the phone just the battery cover then 5 year old tore it off lol.
If you're talking about the antenna that is fixed to the back cover, just buy a new back cover from Samsung, they are only $10.00 plus shipping and come with the antenna attached.
I bought a blue back cover to put on my white phone, however it didn't look as good as I thought it would.
^^^ +1, that is the NFC antenna, which you likely don't even use. But if you want to replace it, $9.99:
http://www.samsung.com/us/mobile/cell-phones-accessories/ETC-717BSCBSTD
No If i could post a diagram I would but i cant unitll ten posts It is the sticker on the back of the phone not the cover right next to the power button. It is my antennae for sure I just cant find any where to buy it seems I will just roll with a wifi and bluetoothless note =[ happy birthday me.
FrostedFlames said:
No If i could post a diagram I would but i cant unitll ten posts It is the sticker on the back of the phone not the cover right next to the power button. It is my antennae for sure I just cant find any where to buy it seems I will just roll with a wifi and bluetoothless note =[ happy birthday me.
Click to expand...
Click to collapse
http://www.engadget.com/2012/01/20/samsung-galaxy-note-for-atandt-passes-through-the-fcc/
I see where you mean now, but still don't see how that was accessible with just the cover being off without a screwdriver. And not sure what you mean by "sticker". Either way, 5 year olds are damn destructive.
The area is covered by a semi hard black plastic sticker. Still how a 5 yr old got their finger under there...wow
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
jpeg42 said:
http://www.engadget.com/2012/01/20/samsung-galaxy-note-for-atandt-passes-through-the-fcc/
I see where you mean now, but still don't see how that was accessible with just the cover being off without a screwdriver. And not sure what you mean by "sticker". Either way, 5 year olds are damn destructive.
Click to expand...
Click to collapse
Its just out in the open take the cover off and its a retangular sticker
knoxster said:
The area is covered by a semi hard black plastic sticker. Still how a 5 yr old got their finger under there...wow
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Click to expand...
Click to collapse
Yup I was swapping out my sim cards and I got pulled away from my desk I came back to her with it I guess she was trying to help me...
It seems I am screwed, unless there is somewhere that sells this peice or I could try my gazzelle idea maybe they wont notice it missing X-D because this pretty much sucks I mean 4g is fast but idk. if anyone has any suggestions. Man AT&T is retarded I want to cancel the insurance but it is sort of usefull if it breaks it wont be 500+ to get a new phone but still 199 =[
ouch........sorry to hear that.......g
Take your neice with you to an att corporate store. Hopefully between a cute 5 year old in your arms and your length of service through att you can get the store manager to sympathise with you.
Its important to go to a corporate location. Corporate store managers seem to be more willing to work with you than a normal store manager. Perhaps they can't or won't be repremanded as much? That's what I've noticed in my area though.
Sent from my SAMSUNG-SGH-I717 using xda premium
Just tell them you were swapping your SD card out when the damn "sticker-thing" just popped right off. Then, ask them nicely to replace your "lemon of a device."
/done
paleh0rse said:
Just tell them you were swapping your SD card out when the damn "sticker-thing" just popped right off. Then, ask them nicely to replace your "lemon of a device."
/done
Click to expand...
Click to collapse
Haha. I am about to, I was also thinking maybe do something software related to break it then just say its all software =D I found the back part of the phone the read housing that has the atennae on it If I end up stuck with this device then I'll just pick one up and swap it out bleh http://www.globaldirectparts.com/Samsung-Galaxy-Note-SGH-I717-Rear-Housing-p/smsng6113840.htm
jpoirier587 said:
Its important to go to a corporate location. Corporate store managers seem to be more willing to work with you than a normal store manager. Perhaps they can't or won't be repremanded as much? That's what I've noticed in my area though.
Click to expand...
Click to collapse
This is true for me too. Once I had a brainfart and forgot to turn off my phone when I crossed the border and in four hours I racked up a $349 international data bill. I went to a corporate store to discuss it, and the manager wrote all of it off. I have been at&t since 1980.
Okay. Stick sticker back on phone call Samsung and tell them someTHINGS things not right. DO NOT MENTION THE FIVE YEARLD TEARING OFF ANTENA. Go through the motions of restoring the device. When nothing works they will pay for Shipping and have it back in a week.... FREE.
Year free warranty manufacture defect. Go through Samsung.
Sent from my SAMSUNG-SGH-I717 using xda premium
I sent in my lte for repair for screen lift. The phone was in immaculate condition besides the lift . Well I get a email fron htc saying my phone was damaged beyond repair and I was out of warranty because of that . Im sooo pissed off right now . Either they dropped it or shipping damaged it , htc is going to try to find pictures of the packaging . I guess to everyone that reads this TAKE PHOTOS OF YOUR DEVICE BEFORE SENDING ,I didnt and regret it. Here are some pics htc sent me . The phone looked brand new before I sent it to htc .
Sent from my SPH-L710 using Tapatalk 2
Why did you use your warranty & not see a local corporate Sprint store? Sprint TEP fixes this & if they can't = another EVO / similarly spec-ed android.
Sent from my EVO using xda premium
i agree, i always go to sprint store and they always replace it for me
Genjinaro said:
Why did you use your warranty & not see a local corporate Sprint store? Sprint TEP fixes this & if they can't = another EVO / similarly spec-ed android.
Sent from my EVO using xda premium
Click to expand...
Click to collapse
I did ,sprint told me they couldnt fix it and they said the screen lift was a manufacturer defect . They also said they couldnt replace it because it didnt affect the use of the phone . The rep acknowledge the screen lift but said he couldn't do anything .
Sent from my SPH-L710 using Tapatalk 2
parmend said:
I did ,sprint told me they couldnt fix it and they said the screen lift was a manufacturer defect . They also said they couldnt replace it because it didnt affect the use of the phone . The rep acknowledge the screen lift but said he couldn't do anything .
Sent from my SPH-L710 using Tapatalk 2
Click to expand...
Click to collapse
Manufacture defects are under sprints warranty, and HTC's warranty, which is 1 year from purchase. You should of tried another sprint store.
You should also b**ch at HTC for s**t pictures.
roids87 said:
Manufacture defects are under sprints warranty, and HTC's warranty, which is 1 year from purchase. You should of tried another sprint store.
You should also b**ch at HTC for s**t pictures.
Click to expand...
Click to collapse
They were using an iphone.....lol
So for a phone to be fixed under manufacturer's warranty, it must be in immaculate condition and show absolutely no sign of everyday wear and tear. Right...
Did you pack it well enough? Well, either way there's no recourse now since you don't have pictures of pre-shipment. For all you know, that tech who took the pics could have dropped it! Should just get it back and repair it yourself now (unless you have TEP).
neoshi said:
Did you pack it well enough? Well, either way there's no recourse now since you don't have pictures of pre-shipment. For all you know, that tech who took the pics could have dropped it! Should just get it back and repair it yourself now (unless you have TEP).
Click to expand...
Click to collapse
Yeah I packed it well . Im thinking the tech dropped it . Its dinged up on the side I said the screen lift was on . Oh well I guess I try to fix it myself .
Sent from my SPH-L710 using xda premium
HTC warranty repair seems pretty bad to me thus far. I sent mine in for a yellow tint on the bottom of the screen + screen rippling. 3 Sprint stores had told me that they do not cover that, and 4 phone calls to Sprint customer support yielded the same answer. I figured switching back to my Hero for a week or two would be okay, but HTC shipped the phone back with the exact same issues. They had even told me they replaced the screen + bezel.
I had to ship it back to them at my own expense to get them to look at it again. Hopefully when I get it back it will actually be fixed this time, but I won't hold my breath.
respectagain said:
HTC warranty repair seems pretty bad to me thus far. I sent mine in for a yellow tint on the bottom of the screen + screen rippling. 3 Sprint stores had told me that they do not cover that, and 4 phone calls to Sprint customer support yielded the same answer. I figured switching back to my Hero for a week or two would be okay, but HTC shipped the phone back with the exact same issues. They had even told me they replaced the screen + bezel.
I had to ship it back to them at my own expense to get them to look at it again. Hopefully when I get it back it will actually be fixed this time, but I won't hold my breath.
Click to expand...
Click to collapse
At that point I would purposely damage the phone in a way that would look like it's HTC's fault. I've done this with ****ty warranties before.
I sent mine in because of a dead section on the screen. I got it back and now when I slide my finger on it for scrolling pages, playing games, etc it skips around all jittery.
It's great!
Grrr
Lesson learned, always take pictures of defective device before shipping. Send them through email to HTC as attachments, hell print then out mail then to yourself, keep unopened package of uncompromised pictures in a sealed postmarked envelope if you have to, damn....
I had a good experience with their warranty. I bricked my lte but knew they had the tools to flash the correct files (I could even see the device at least being recognized in Linux)
Fixed it and sent it back within 5 days.
Sucks about the damage. If only pictures had been taken before.
Sent from my EVO using Tapatalk 2
Yeah I want to DDT myself for not taking pics. I found the housing for pretty cheap http://item.mobileweb.ebay.com/viewitem?itemId=251182139653&index=21&nav=SEARCH&nid=20810907073
Sent from my SPH-L710 using xda premium
00dahc said:
I sent mine in because of a dead section on the screen. I got it back and now when I slide my finger on it for scrolling pages, playing games, etc it skips around all jittery.
It's great!
Grrr
Click to expand...
Click to collapse
Hey I had this exact scenario happen after they fixed my screen. I am not sure if this is what causes it but when I looked at the firmware it didn't match the hboot or radios. I noticed it when I had to choose a ruu for running crazy raccoon (or whatever it's called) for s-off. When I ran the ruu it fixed the screen jitters for me. Hope that helps!
Sent from my EVO using xda app-developers app
I have 4 bad pixel's on my HTC one I bought it brand new for retail off ebay. I see alot of these problem's going on and people geting worst phone's back so instead of playing the return and hope to get a good one game I have contacted HTC with the problem they are aware of the problem and will fix the phone for free ( you just pay shipping to them ) and promise and perfect display when it leave's so I will post back ( about 2 week's...) to see if they really did fix it right.
kjfan985 said:
I have 4 bad pixel's on my HTC one I bought it brand new for retail off ebay. I see alot of these problem's going on and people geting worst phone's back so instead of playing the return and hope to get a good one game I have contacted HTC with the problem they are aware of the problem and will fix the phone for free ( you just pay shipping to them ) and promise and perfect display when it leave's so I will post back ( about 2 week's...) to see if they really did fix it right.
Click to expand...
Click to collapse
So I purchase a product from them that does not meet their own standards? Then I have to pay to ship it back to them, and then wait 2 weeks for the device I just purchased. Yikes!
Yeah that is not right...I argued the best they could do is pay shipping back..time's like this is when I wish I had Att so I could go right to the store...( have stright talk reason why I bought it online ) If I do send it back I will have no phone for 2 week's wish they would do what apple doe's and send a new phone first but they won't.
kjfan985 said:
Yeah that is not right...I argued the best they could do is pay shipping back..time's like this is when I wish I had Att so I could go right to the store...( have stright talk reason why I bought it online ) If I do send it back I will have no phone for 2 week's wish they would do what apple doe's and send a new phone first but they won't.
Click to expand...
Click to collapse
They wouldn't do an advanced replacement?
Sent from my HTC One using Tapatalk 2
Had a dead pixel on my One I picked up yesterday and I went back in and exchanged it. I can live with the screen gap but I'll be damned if I have to stare at a dead pixel for 2 years. Once you know it's there, it's all you can think about.
I got a replacement yesterday. It had a dead pixel. Just a single one but it drove me crazy and my eyes would constantly gravitate to it. Fought with them all morning because they told me to exchange it in a store, no stores are carrying the 64gb in inventory so they said they would send me a return label and once they get this device send me another. I called back multiple times and fought with multiple people. Eventually I got a supervisor that made it so they send me the replacement first, then I send back this one. It took a lot of fighting and a lot of calls but they eventually did it. The supervisor actually had to get approval from her supervisor. It was a hellish morning and I'm glad I finally got it sorted. Already got an email about the order for the replacement so that's a good sign. Man their customer service has taken a nosedive. It never used to be this difficult to do an exchange. When the last rep answered "thank you for calling att where pur customers are the #1 priority I couldn't help to laugh and say 'that's not true'"
Sent from my HTC One using Tapatalk 2
DJSLINKARD said:
Had a dead pixel on my One I picked up yesterday and I went back in and exchanged it. I can live with the screen gap but I'll be damned if I have to stare at a dead pixel for 2 years. Once you know it's there, it's all you can think about.
Click to expand...
Click to collapse
That is exactly how I look at it, I don't care how small it is if I know it is there I will keep looking for it...Needless to say I returned the phone I am scared to buy another one even all the one's I seen in person have dead pixel's somewhere on the screen.
What color on the screen did you notice the dead pixel?
Sent from my HTC One using xda app-developers app
Its still under warranty, why do you have to pay S&H?
I got mine today and no dead pixels or gaps I'm so lucky
Sent from my HTC One using xda app-developers app
it's lack of quality control ,they should recall them back, and replacement all device free
i have strong OCD. so i can not stand that, even only one dead pixel
Lucky you. Can you post your manufacturing details?
Sent from my HTC One using xda app-developers app
I just received my replacement by mail, zero defects! Maybe they ironed-out all their kinks. S/N ht34kw914...
jz3 said:
I just received my replacement by mail, zero defects! Maybe they ironed-out all their kinks. S/N ht34kw914...
Click to expand...
Click to collapse
Was this through ATT or HTC? the jerks at HTC said they wont pay for shipping or replace .. just a repair and it will take 10 business days for me to get my phone back .. WTF ... HTC and Samsung need to get on Apple's level of Product Troubleshooting and Exchanges ...
Packer2058 said:
Was this through ATT or HTC? the jerks at HTC said they wont pay for shipping or replace .. just a repair and it will take 10 business days for me to get my phone back .. WTF ... HTC and Samsung need to get on Apple's level of Product Troubleshooting and Exchanges ...
Click to expand...
Click to collapse
This was through AT&T. If you are an AT&T customer, I would check to see if there is a warranty center in your area. They will usually make an exchange on the spot. Otherwise, call AT&T and they will send out a replacement right away and you just mail in your defective phone when you receive the new one.
I bought my phone used, does the 1 year manufacture warranty carry over to me, even though I'm not the original owner?
What are you using to find dead pixels with, they are quite small. I know certain screens/colors will reveal them nicely.
I had one dead pixel on my first HTC one it also had the speaker grill cut incorrectly. I decided to do a exchange for the same one and this one is perfect no issues. To check for dead pixels use this app it's great also shows ghosting ( https://play.google.com/store/apps/details?id=net.ujacha.deadpixel&hl=en). I love this phone btw hope this helps anyone.
Sent from my HTC One using xda premium
magicriggs said:
I bought my phone used, does the 1 year manufacture warranty carry over to me, even though I'm not the original owner?
Click to expand...
Click to collapse
It should because the warranty is on the device, not the person.
Sent from the Sexiest Android Device (HTC One)
Hi, is anyone know if Tmobile allows us to exchange or return htc one with purple camera problem? By the way I owned this phone since May. Thank You.
Yes, I just got approved for an exchange today due to the camera tint. I've also had mine since May. Just tell them you have a purple tint in lowlight photos. They will troubleshoot with you (wipe camera cache, wipe cache partition, then a full reset) then it's exchange time
By the way, I did all this over the phone, and it should be here tomorrow...
Sent from my HTC One
Think they'll honor it if you've dropped your phone and have a dent on a corner? ?
Sent from my HTC One using Tapatalk
They ask if there is any flaws with the phone, but if it's a hardware issue, it SHOULDN'T matter. But in all honesty, I don't know...
Also, got the replacement and no purple tint!
Sent from my HTC One
Was your phone rooted/unlocked?
for people who have returned the phone for the camera tint issue, are you required to have insurance with tmobile to get the replacement, or can they replace it by using the factory warranty. Does anyone know and can confirm this?
Hi all-
In the US at least, I had no problem contacting HTC directly for a repair order. I paid for the shipping to the repair center in Texas, they fixed it, and it was returned at no shipping or repair cost to me. Phone was fully stock, no root or anything. The whole process took about a week. If you go through T-mobile they will probably give you a replacement phone, but it could have the problem also. If you send to HTC they will replace the camera sensor module with a newer one that doesn't have the tint problem.
Also, while your phone is away, T-mobile can give you a loaner phone for a $50 deposit that is refunded when you bring the loaner back. It's a cheap flip phone, but at least you will be able to make and receive calls (and texts).
sickred said:
for people who have returned the phone for the camera tint issue, are you required to have insurance with tmobile to get the replacement, or can they replace it by using the factory warranty. Does anyone know and can confirm this?
Click to expand...
Click to collapse
if im not mistaken i think the HTC One comes with a 1 year limited factory warranty.
i got my phone about 6-7 months ago called up HTC and told them about the purple tint.... put my phone back to stock unrooted and locked the bootloader and s-on'd :< and mailed it to them. cost 12 bucks with $400 insurance "still owe 400 on it so if its lost or what not i can atleast break even" atm im just awaiting the facility in texas to shoot me a email about the repair quotation. i approove it then wait for em to mail my phone back lol
sickred said:
for people who have returned the phone for the camera tint issue, are you required to have insurance with tmobile to get the replacement, or can they replace it by using the factory warranty. Does anyone know and can confirm this?
Click to expand...
Click to collapse
I just went to T-Mobile today, I do have insurance but they didn't make me use it. They're sending me a replacement device and it should be here next week. Only had to pay $20, which is a lot better than the $150 I was thinking. If the new device still has problems I'll ask for another one. My camera is pretty bad right now...
It's getting worse by the week.
Sent from my HTC One using Tapatalk
xxuicksh0txx said:
I just went to T-Mobile today, I do have insurance but they didn't make me use it. They're sending me a replacement device and it should be here next week. Only had to pay $20, which is a lot better than the $150 I was thinking. If the new device still has problems I'll ask for another one. My camera is pretty bad right now...
It's getting worse by the week.
Sent from my HTC One using Tapatalk
Click to expand...
Click to collapse
Same here I called it in and they charge $20 and are sending me another one. I hope it doesnt have the same problem.
If it does I'm going to fuse and see if I can keep getting replacement. If that doesn't work I might just have to get another phone.
xile6 said:
Same here I called it in and they charge $20 and are sending me another one. I hope it doesnt have the same problem.
If it does I'm going to fuse and see if I can keep getting replacement. If that doesn't work I might just have to get another phone.
Click to expand...
Click to collapse
If it has the same problem they should replace it again. For free, I'd imagine.
Sent from my HTC One using Tapatalk
xxquicksh0txx said:
If it has the same problem they should replace it again. For free, I'd imagine.
Sent from my HTC One using Tapatalk
Click to expand...
Click to collapse
I surely hope so. I wouldn't want to keep paying $20 for a hope that I get a working phone
Of that's the case then I'd just switch to another phone. I really like the HTC one but the camera is killing all my memories.
xile6 said:
I surely hope so. I wouldn't want to keep paying $20 for a hope that I get a working phone
Of that's the case then I'd just switch to another phone. I really like the HTC one but the camera is killing all my memories.
Click to expand...
Click to collapse
My replacement came in the mail today. The first thing I noticed was the huge off-set the screen had compared to the rest of the body, you could nearly see the bottom of the volume controls.
The camera had a dead pixel.
The vibrator was extremely weak, and the screen had a yellow tint to it, more so than my One S which had a very warm color tone to it.
I took it to the store and they're sending me another device free of charge. Now I just need to send the replacement back.
Sent from my HTC One using Tapatalk
xxquicksh0txx said:
If it has the same problem they should replace it again. For free, I'd imagine.
Sent from my HTC One using Tapatalk
Click to expand...
Click to collapse
xxquicksh0txx said:
My replacement came in the mail today. The first thing I noticed was the huge off-set the screen had compared to the rest of the body, you could nearly see the bottom of the volume controls.
The camera had a dead pixel.
The vibrator was extremely weak, and the screen had a yellow tint to it, more so than my One S which had a very warm color tone to it.
I took it to the store and they're sending me another device free of charge. Now I just need to send the replacement back.
Sent from my HTC One using Tapatalk
Click to expand...
Click to collapse
Yea I hope the replacement is better. If not I'm going to be upset and complain a lot.
I went throught something like this if my LG g2x . That phone has so many problems. And tmobile told me they couldn't exchange it because LG Saud it wouldn't fix the problem. So I ended up selling it and getting a new phone.
I had the same issue, but I have the Jump program thing which includes insurance. I went into a T-mobile store and said hey, I want a new phone and they said sure, no problem and overnighted me a new one for $5. I just have to send the old one back. I had no problems with it being rooted or unlocked.
sarge21rvb said:
I had the same issue, but I have the Jump program thing which includes insurance. I went into a T-mobile store and said hey, I want a new phone and they said sure, no problem and overnighted me a new one for $5. I just have to send the old one back. I had no problems with it being rooted or unlocked.
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Ahh crap.
The replacement came in. Camera is good but screen is yellow and dim.
sarge21rvb said:
I had the same issue, but I have the Jump program thing which includes insurance. I went into a T-mobile store and said hey, I want a new phone and they said sure, no problem and overnighted me a new one for $5. I just have to send the old one back. I had no problems with it being rooted or unlocked.
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Sadly, I don't have the jump program.
They overnighted me a refurb...
Sent from my HTC One using Tapatalk
---------- Post added at 11:54 PM ---------- Previous post was at 11:53 PM ----------
xile6 said:
Ahh crap.
The replacement came in. Camera is good but screen is yellow and dim.
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Yup, same thing here. Just call, or go in and ask to send another one. Maybe we'll both get lucky on the next one
Sent from my HTC One using Tapatalk
xxquicksh0txx said:
Sadly, I don't have the jump program.
They overnighted me a refurb...
Sent from my HTC One using Tapatalk
---------- Post added at 11:54 PM ---------- Previous post was at 11:53 PM ----------
Yup, same thing here. Just call, or go in and ask to send another one. Maybe we'll both get lucky on the next one
Sent from my HTC One using Tapatalk
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YEa im on the online chat right now but im thinking im just going to call in a min and complain. Because this is crap do they not test the phones before they send them out?
xile6 said:
YEa im on the online chat right now but im thinking im just going to call in a min and complain. Because this is crap do they not test the phones before they send them out?
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I'm pretty sure it's a third party company that refurbs them. They did a pretty awful job on the repair tbh... Glue left on the sides, and completely mis-aligned the screen.
If anything, after a few replacements, I'll see if I can't get them to just give me a new phone...
Sent from my HTC One using Tapatalk
xxquicksh0txx said:
I'm pretty sure it's a third party company that refurbs them. They did a pretty awful job on the repair tbh... Glue left on the sides, and completely mis-aligned the screen.
If anything, after a few replacements, I'll see if I can't get them to just give me a new phone...
Sent from my HTC One using Tapatalk
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Well my other replacment is on its way.
I called in after and talked with someone. They said there just going to trouble shot it and will see what happens basiclly.
All i know is if i get another phone and it has the same problem then im probably going to switch to a note 3.
I call and talked to HTC and they said they could fix my phone but i would have to send it in and i have no other phone and dont wanna buy another phone while i wait for them to fix it.
Plus im starting to get scared now. My phone has the purple tint really bad,
The replacement has a yellow screen. I thought it didnt have purple tint but left it on the camera on the bed for a few minutes, and bam purple tint comes rolling in.
Not as bad as my phone but whos to say it wont get worse.
Also they wavie the fee this time, but they also didnt tell me to send back this phone so idk what to do with that.
I guess im just going to wait a week and see if the new replacement has the same tint. If so ill just call and try to get a different phone but i have a feeling they wont let me switch to a note3.