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Crap!! Yesterday I took my phone out of my Otterbox defender case because I decided it was too bulky. This morning I noticed what looked like a scratch on the glass covering the camera but when I looked closer I could see it was a crack that was already starting to spiderweb out. Man I was pissed, I had it in that case since new and have never dropped it. The Otterbox has a hard plastic area about 1/4 of an inch thick that covers that area of the phone and the only thing I can think of is the seatbelt lock in my jeep must have pressed hard against the case and caused this crack.
Now for the good news, I went to my nearest Sprint repair location and they fixed it right away no charge. They were very helpful, didn't care that I was rooted. At first he didn't know if he had the part but would call me when they got one in, but he checked the back and there was a returned 3D that he was able to grab the part out of. There are so many negative Sprint comments out there that I wanted to post this to let people know there are alot of good Sprint locations and service centers out there. And yes, I have TEP.
glad to hear it. rooting should not even matter if it is a physical defect. I think cracks have to be more than 2" before they turn u down. I got my rooted evo4g screen replaced for free when they were doing it for shattered screens. They didn't say a word about me being rooted. When I turned it in for my credit and got my 3d it was still rooted I just did a factory reset. No problems then either. I think it just depends on the center and tech. Glad to hear u had no problems
Sent from my PG86100 using XDA App
PM me with the Sprint location.
Sent from my PG86100 using Tapatalk
It should be just as easy as popping the camera module out, then putting a new one in. My friend had to have the camera replaced on the OG EVO, and all they did was pop the camera out, and pop a new one in.
It was actually just the back casing inside the battery cover. I think they only had to remove 4 torque screws after removing the battery cover and then put the new one on. Just glad they did it and were very helpful and friendly. They even loved my android blowing up apple boot animation.
novanosis85 said:
PM me with the Sprint location.
Sent from my PG86100 using Tapatalk
Click to expand...
Click to collapse
LOL, pm you the location so the guy can get fired for fixing a rooted phone or for fixing a crack that wasn't covered under the warranty or the TEP? I'll get right on that.
Good to see they fixed it for you. My Shift had the camer glass crack, was always in a case and they told me it wasn't covered under warranty or TEP so I'd have to send it in for a replacement and pay the $100.
wardfan220 said:
LOL, pm you the location so the guy can get fired for fixing a rooted phone or for fixing a crack that wasn't covered under the warranty or the TEP? I'll get right on that.
Good to see they fixed it for you. My Shift had the camer glass crack, was always in a case and they told me it wasn't covered under warranty or TEP so I'd have to send it in for a replacement and pay the $100.
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Click to collapse
LOL I see where you are coming from, but I live in Chicago and would rather shop at his location. Jesus!
Sent from my PG86100 using Tapatalk
Oh and I work for Comcast..
Sent from my PG86100 using Tapatalk
novanosis85 said:
Oh and I work for Comcast..
Sent from my PG86100 using Tapatalk
Click to expand...
Click to collapse
It just looked like that sorry, lol.
novanosis85 said:
LOL I see where you are coming from, but I live in Chicago and would rather shop at his location. Jesus!
Sent from my PG86100 using Tapatalk
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Click to collapse
You live in Chicago? Go to Ford city mall and do business with the sprint kiosk right in the middle. They could give two f*cks about anything. When i got my Evo3D I traded in my rooted EVO with cm7 on it. Not saying you'll get lucky like I did though. I just hate going to corporate stores. So uptight.
My "DU4L C0R3 SH00T3R" shot you down in 3D! -Security Off-
novanosis85 said:
LOL I see where you are coming from, but I live in Chicago and would rather shop at his location. Jesus!
Sent from my PG86100 using Tapatalk
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Click to collapse
I miss Chicago, moved down here to Memphis 3 years ago from Aurora. It's a whole different world down here in the South.
So to make a long story short my note fell out of my pocket today while I was helping out at a fundraiser car wash. No major damage done but just a small nick and scratch on the top right corner on the screen and outside. The actual functionality of the phone is fine and I can probably live with it but this small damage is going to eat away at me. So I want to know if I call att and complain about something wrong with my phone will they replace it? I have ensquared insurance and I don't want to use my $75 deductible yet.
And I've had the phone for over 30 days too
Sent from my SAMSUNG-SGH-I717 using Tapatalk
I think though that once the damage is seen you'll get charged.
Sent from my SAMSUNG-SGH-I717 using xda premium
was there a case on it? If not, that is why I always get a case & screen protector. Better to be safe than sorry.
RMXO said:
was there a case on it? If not, that is why I always get a case & screen protector. Better to be safe than sorry.
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Click to collapse
That's what sucks, I had the portfolio case on it because it was a gift, but I've been holding out for an otterbox case because I have a $50 coupon.
I think I might take the plunge because with my Atrix I had a legit issue that couldn't always duplicate but the speaker part was dented plus was unlocked and I was able to swap phones
Sent from my SAMSUNG-SGH-I717 using Tapatalk
dmbrown81 said:
So to make a long story short my note fell out of my pocket today while I was helping out at a fundraiser car wash. No major damage done but just a small nick and scratch on the top right corner on the screen and outside. The actual functionality of the phone is fine and I can probably live with it but this small damage is going to eat away at me. So I want to know if I call att and complain about something wrong with my phone will they replace it? I have ensquared insurance and I don't want to use my $75 deductible yet.
And I've had the phone for over 30 days too
Sent from my SAMSUNG-SGH-I717 using Tapatalk
Click to expand...
Click to collapse
Hmmm, you dropped your phone, ****ed it up & you want to try to get AT&T to give you one by lying? What a douche! Suck it up buttercup!
highwayman1224 said:
Hmmm, you dropped your phone, ****ed it up & you want to try to get AT&T to give you one by lying? What a douche! Suck it up buttercup!
Click to expand...
Click to collapse
Basically that sums it up. It's really not that big of deal because any case will covert it up.
Sent from my MB860 using Tapatalk
U know what I returned one of my notes just because it had a piece of lint between the glass and bezel. That i could not get out. A case would cover it up but drove me crazy knowing it was there. :what:
Sent from the TermiNOTEr! ;-)
highwayman1224 said:
Hmmm, you dropped your phone, ****ed it up & you want to try to get AT&T to give you one by lying? What a douche! Suck it up buttercup!
Click to expand...
Click to collapse
+1
10 char
Call and see if you can get some credit to your account because you paid to much like the other 400 people did in that post. Some even got the note for free. Then sell it and buy a new one and start all over....
Sent from my SAMSUNG-SGH-I717 using xda premium
I called rogers and told the rep that my phone started randomly rebooting and freezing and because i have a government plan they are shipping me a brand new one in a couple days no questions asked
Sent from my SGH-I717R using xda premium
highwayman1224 said:
Hmmm, you dropped your phone, ****ed it up & you want to try to get AT&T to give you one by lying? What a douche! Suck it up buttercup!
Click to expand...
Click to collapse
Yup. Don't be that guy.
Sent from my SGH-I717R
highwayman1224 said:
Hmmm, you dropped your phone, ****ed it up & you want to try to get AT&T to give you one by lying? What a douche! Suck it up buttercup!
Click to expand...
Click to collapse
Where did he say he was going to lie? 'call at&t and say something is wrong with my phone' is exactly the situation. Douche.
carhigh said:
Call and see if you can get some credit to your account because you paid to much like the other 400 people did in that post. Some even got the note for free. Then sell it and buy a new one and start all over....
Sent from my SAMSUNG-SGH-I717 using xda premium
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Click to collapse
I was wondering about that, when I got my note, the rep got all smiling when he saw something pop up on his screen about the phone being cheap, but I paid full price, what is going on?
Truaim said:
Where did he say he was going to lie? 'call at&t and say something is wrong with my phone' is exactly the situation. Douche.
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Click to collapse
Wow, really?? The only thing "wrong" with it is the damage "he" did to it you dumbass!
Dude, first of all, a car wash? Nobody addresses that one eh? Regardless, put a case on it, problem solved. If only you had thought of that to begin with we could have avoided this whole post. Let the trolling begin :/
Sent from my SAMSUNG-SGH-I717 using xda premium
SeenNotScene said:
Dude, first of all, a car wash? Nobody addresses that one eh? Regardless, put a case on it, problem solved. If only you had thought of that to begin with we could have avoided this whole post. Let the trolling begin :/
Sent from my SAMSUNG-SGH-I717 using xda premium
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Click to collapse
First of all I was heading up the car wash to raise money for kids to go to a summer camp. I actually brought my atrix with me to swap sim cards but I left it in my car parked across the street. While running across the street it feel out of my pocket. Big picture I am grateful that no major damage was done but also that we all should be mindful how big this phone is and how easy it is to forget. Either way I've decided to just ride it out because any case that wraps around the phone will cover it up.
Sent from my SAMSUNG-SGH-I717 using Tapatalk
I cracked my screen I believe by sittiing on on it while in my back pocket. I called Samsung and they would replace the screen fro $197.00. Since I have a Square Trade warranty, I caledl and they could not fix the display so they gave me the full cost to replace it minus $49 decuctible.
bubbad58 said:
I cracked my screen I believe by sittiing on on it while in my back pocket. I called Samsung and they would replace the screen fro $197.00. Since I have a Square Trade warranty, I caledl and they could not fix the display so they gave me the full cost to replace it minus $49 decuctible.
Click to expand...
Click to collapse
This might be a good route OP. GL in getting a new one & I feel your pain.
neonsector said:
I was wondering about that, when I got my note, the rep got all smiling when he saw something pop up on his screen about the phone being cheap, but I paid full price, what is going on?
Click to expand...
Click to collapse
Yes, could someone please explain this?
highwayman1224 said:
Hmmm, you dropped your phone, ****ed it up & you want to try to get AT&T to give you one by lying? What a douche! Suck it up buttercup!
Click to expand...
Click to collapse
Exactly! It's YOUR fault! Deal with it!
Sent from my BadAzz At&t Galaxy Note running Saurom & OC'd to 1.8GHz
While testing out some lighting I handed the phone to a friend to see how well the camera handles different types of lighting. Needless to say it slipped out of his hands when he jumped from a wasp frightening him. Drop from a little higher than waist high, but it did slide a little. Touch screen still works, but some pieces of glass did fall off (it chipped in layers- there's still glass just seems to be missing the top layer on some parts of the crack.
Photos to be up soon just got my replacement from asurion in ~3 days (was quoted 10-14). It's also new not a refurb . Otterbox on its way also.
Most surprising part was how badly the edge got muffed up was expecting the metal (aluminum?) piece to be a little harder and not this soft.
Focus goes really bad here sorry. The next one shows the crack went all the across the screen I think it spread after a day.
This one shows how badly the bezel got scratched up.
And the phone barely fits in the asurion envelope
All these drop reports which I blame the smooth metal makes me feel good I bought a case day of purchase
Sent from my EVO using xda premium
ckoadiyn said:
All these drop reports which I blame the smooth metal makes me feel good I bought a case day of purchase
Sent from my EVO using xda premium
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Click to collapse
It was my fault for handing the phone to a friend without any protection on it . Although the back is pretty smooth I like to blame the thinness of the phone.
chococrazy said:
It was my fault for handing the phone to a friend without any protection on it . Although the back is pretty smooth I like to blame the thinness of the phone.
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Click to collapse
Lol maybe also ur pics are small and highly pixelated
Edit well in the xda app anyways....
Sent from my EVO using xda premium
ckoadiyn said:
Lol maybe also ur pics are small and highly pixelated
Sent from my EVO using xda premium
Click to expand...
Click to collapse
Didn't have my dslr handy and couldn't get my new El Tevo to focus for its life...
They shouldn't be too small try clicking on them they're thumbnails.
Thanks for sharing and I'm happy to hear the insurance handled your claim so quickly. I am also thankful for these pictures as they made me extra assured that having a case and screen protector on is a good choice for me.
Oh and for those wondering it was a garage floor- smooth concrete no epoxy on it or anything.
chococrazy said:
Didn't have my dslr handy and couldn't get my new El Tevo to focus for its life...
They shouldn't be too small try clicking on them they're thumbnails.
Click to expand...
Click to collapse
Yeah its just the xda app n even clicking on them they are the smw in browser they just open up n pics look fine.
Sent from my EVO using xda premium
How much was the deductible? 100 or 150? Cuz I heard it was suppose to raise due to the LTE being new
Sent from my HTC Sensation Z710a using xda premium
alfamega190 said:
How much was the deductible? 100 or 150? Cuz I heard it was suppose to raise due to the LTE being new
Sent from my HTC Sensation Z710a using xda premium
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Click to collapse
$100.
I called sprint before setting up the claim on phoneclaim to make sure because I too thought it was $150. Didn't want to muck anything up by asking about the $150. But still it's amazing how the asurion guy quoted sprint (who then told me) I'd get it within 10-14 days because they had no stock but instead got it in 3.
EDIT:
Just said bye to the old El Tevo it went out to the mail today.
Prices go up 6/17.
Attachment is from androidcentral. I would provide a link....but I'm under 10 posts.
pharaoh0 said:
Prices go up 6/17.
Attachment is from androidcentral. I would provide a link....but I'm under 10 posts.
Click to expand...
Click to collapse
Yup seems to right just found this
:
http://community.sprint.com/baw/thread/88792
chococrazy said:
Yup seems to right just found this
:
http://community.sprint.com/baw/thread/88792
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Click to collapse
Those are unbelievable prices. I guess Sprint is tired of getting ripped off by people lieing and saying there phone got stolen/lost and selling them on eBay. Oh well screw TEP and now I'm rockin Gocare.com.
SENT FROM MY EVO 4G LTE!!!
I wish Sprint and Asurion would change the pricing based on past usage of the program. If you haven't replaced a phone in X months/years, then you should get Y% off of your premium/deductible. I am debating another option because $11/mth is just ridiculous.
xbmoyx said:
Those are unbelievable prices. I guess Sprint is tired of getting ripped off by people lieing and saying there phone got stolen/lost and selling them on eBay. Oh well screw TEP and now I'm rockin Gocare.com.
SENT FROM MY EVO 4G LTE!!!
Click to expand...
Click to collapse
I'm not sure that was the case. The esn certainly would be flagged and if it was an issue, the person selling it could easily be traced, insurance fraud style.
I agree tho, the prices are silly. I'll likely be dropping TEP as well
Sent from my EVO using xda premium
Rippley05 said:
I'm not sure that was the case. The esn certainly would be flagged and if it was an issue, the person selling it could easily be traced, insurance fraud style.
I agree tho, the prices are silly. I'll likely be dropping TEP as well
Sent from my EVO using xda premium
Click to expand...
Click to collapse
If not insurance fraud if the phone was stolen can't it be tracked and someone arrested? There are EVO LTEs on eBay already with Bad ESNs.
SENT FROM MY EVO 4G LTE!!!
Lol, ok that is good. Well I'm a lot happier now to see that the price is still 100.
Sent from my HTC Sensation Z710a using xda premium
Rippley05 said:
I'm not sure that was the case. The esn certainly would be flagged and if it was an issue, the person selling it could easily be traced, insurance fraud style.
I agree tho, the prices are silly. I'll likely be dropping TEP as well
Sent from my EVO using xda premium
Click to expand...
Click to collapse
Even with a bad ESN the phone is worth something. Plus from what I've read a lot of people claim the phone as lost or stolen in the insurance claim for things like cracked screens wait ~30 days then post it up for sale or call and claim they found it and try to get it taken of the esn blacklist... Also suprsingly the asurion envelopes don't have tracking #s...
pharaoh0 said:
I wish Sprint and Asurion would change the pricing based on past usage of the program. If you haven't replaced a phone in X months/years, then you should get Y% off of your premium/deductible. I am debating another option because $11/mth is just ridiculous.
Click to expand...
Click to collapse
I think another good option would be a discount for users who buy tough cases like an otterbox
Sent from my EVO using XDA
What other options do we have for insurance? I'd like to look at other options because I'm sick of sending Sprint more and more money for them to take perks away.
ok so i got this phone on the 5th i believe and ever since that day i have had a case on it but today i was with some people and they wanted to see how it looked without a case. so i took it off and gave it to him and while he was looking at it he turned to me and said "is this supposed to be bent?" so in shock i look at my phone and sure enough the metal bar or strip i guess you would say that is under the home button by the mic is dented toward the back of the phone. since im very careful with my phones and haven't dropped this phone at all and my og evo thats 2 years old doesn't have a scratch on it so i can't figure out where it came from.
so would i be able to take it to the sprint store i got it from and replace it? its just one of those things that once you saw it, it can't be unseen and its driving me absolutely nuts
isn't replacement only valid for 14 days ?
i had my evo 4g lte and 2 days after using it , it went dead.
inst1029 said:
isn't replacement only valid for 14 days ?
i had my evo 4g lte and 2 days after using it , it went dead.
Click to expand...
Click to collapse
Return to cancel is 14 days, replacement/exchange is 30 days
So you're going to take back what I'm guessing is a perfect running phone, cause a thin metal strip is slightly bent? Dude if you have no clue how it bent, then I'm sure eventually the new phone will probly bent at some point. Regarless I think you only had 14 days anyways and I'm sure the sprint store will blame you for the bent strip. I say put it and the case and forget it.
Sent from my EVO using XDA
In my experience sprint is evil.. >. >
shook187 said:
So you're going to take back what I'm guessing is a perfect running phone, cause a thin metal strip is slightly bent? Dude if you have no clue how it bent, then I'm sure eventually the new phone will probly bent at some point. Regarless I think you only had 14 days anyways and I'm sure the sprint store will blame you for the bent strip. I say put it and the case and forget it.
Sent from my EVO using XDA
Click to expand...
Click to collapse
thats what i figured. but idk its just killing me knowing its there haha
Take it back. It needs to be as close to perfect as possible.
can it be exchanged to another device ?
i purchased et4g from sprint local store on 6/3 and the guy told me i have 14 days to cancel or exchange it. On 6/15 i exchanged the et4g for evo 4g lte, the sprint employee told me it doesn't extend the 14 days exchange period.
Yeah they basically told me I'm screwed and there is nothing I can do... this is going to kill me since I'm a perfectionist. Especially with my evo's
Sent from my EVO using Tapatalk 2
PhxkinMassacre said:
Yeah they basically told me I'm screwed and there is nothing I can do... this is going to kill me since I'm a perfectionist. Especially with my evo's
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
You call it perfectionist, I call it a case of OCD.
Sent from my EVO using XDA
shook187 said:
You call it perfectionist, I call it a case of OCD.
Sent from my EVO using XDA
Click to expand...
Click to collapse
Yeah that to haha
Sent from my EVO using Tapatalk 2
Take it back!! Get it replaced with a brand new one!!!!
They already said they he can't. :thumbdown:
Sent from my EVO using XDA
shook187 said:
They already said they he can't. :thumbdown:
Sent from my EVO using XDA
Click to expand...
Click to collapse
He CANT cancel his service. He CAN return the phone in exchange for a brand new one
assumption said:
He CANT cancel his service. He CAN return the phone in exchange for a brand new one
Click to expand...
Click to collapse
It pass his 14 days that sprint allows.
Sent from my EVO using XDA
shook187 said:
It pass his 14 days that sprint allows.
Sent from my EVO using XDA
Click to expand...
Click to collapse
What about the warranty through HTC?
Now that I think of it, sprint is evil, and it would be a pain in the ass, but HEY, he could get lucky and get a cool rep?
assumption said:
What about the warranty through HTC?
Now that I think of it, sprint is evil, and it would be a pain in the ass, but HEY, he could get lucky and get a cool rep?
Click to expand...
Click to collapse
HTC doesn't cover physical damage.
Sent from my EVO using XDA
yeah the only thing i can do it take it to a service center and see it they can straighten it. but all sprint phones come with a 12 month manufacturer defect warranty. so maybe i can fiddle with a port or something to see if they will replace it? its a **** move but might consider it unless i can go to the sprint store when the cool guy is there. they guy there was kinda new and doesn't cut deals haha
Dun duh duh dah!
Sounds like a job for
ASSURION!
Lol
Sent from my EVO using xda premium
jackpearce said:
Dun duh duh dah!
Sounds like a job for
ASSURION!
Lol
Sent from my EVO using xda premium
Click to expand...
Click to collapse
pretty much hahaha. just got to find $100... since i don't have tep
Dropped it from like 3 feet straight down on the screen.....
Sent from my HTC6435LVW using xda app-developers app
Ouch.
Sent from my Nexus 10
Damn that sucks! I have the otterbox on my phone now since my shatter the screen on this phone breaks easily. Now my question for you is were you rooted and all that good stuff? And are you getting a replacement from Verizon ? If so welcome to ota stock Rom you'll be stuck if you weren't already.
Sent from my HTC6435LVW using xda premium
He wasn't rooted or unlocked he was stuck locked up from the ota update.
Sent from my HTC6435LVW using xda app-developers app
Damn... that's more busted than Christina Aguilera!
Same thing happened to me but I'll be swapping the motherboard when the replacement comes so I can maintain root
Sent from my HTC6435LVW using xda app-developers app
jonesin said:
Same thing happened to me but I'll be swapping the motherboard when the replacement comes so I can maintain root
Sent from my HTC6435LVW using xda app-developers app
Click to expand...
Click to collapse
Isnt that illegal? And wont they find out anyhow?
That is surprising to me. Mine has flown off my lap on onto the street when getting out of the car, fell out of my coat pocket onto the ground, dropped it from a ladder while painting, and dropped it numerous times at home on the floor. Never broke or cracked or nothing. I have a case but never use it. This phone is nice and slim, the case made it too damn bulky.
If you're going to toss it I'll take it. It would be a good experiment phone.
Orrrr if you want to fix it
http://compare.ebay.com/like/170983563786?var=lv<yp=AllFixedPriceItemTypes&var=sbar
SHANENATAS said:
That is surprising to me. Mine has flown off my lap on onto the street when getting out of the car, fell out of my coat pocket onto the ground, dropped it from a ladder while painting, and dropped it numerous times at home on the floor. Never broke or cracked or nothing. I have a case but never use it. This phone is nice and slim, the case made it too damn bulky.
If you're going to toss it I'll take it. It would be a good experiment phone.
Orrrr if you want to fix it
http://compare.ebay.com/like/170983563786?var=lv<yp=AllFixedPriceItemTypes&var=sbar
Click to expand...
Click to collapse
Maybe your phone is magical. All it took my first phone was about a 3 feet drop on tile. With the way the glass is raised on the phone it should easily break anyhow lucky you.
Sent from my HTC6435LVW using xda premium
Naw I'm gonna go through insurance. I'm so bummed. I think my heart skipped a beat when it happened. At least I can still use it
Sent from my HTC6435LVW using xda app-developers app
Say you lost it not broke it. Keep it or sell it on eBay
Sent from my HTC6435LVW using xda premium
Keep your fingers crossed, you might just luck out and not have the OTA. Mine didn't but it was a refurb. I'm sure you'll let us know, lol
---------- Post added at 01:26 AM ---------- Previous post was at 01:24 AM ----------
ickedmel said:
Maybe your phone is magical. All it took my first phone was about a 3 feet drop on tile. With the way the glass is raised on the phone it should easily break anyhow lucky you.
Sent from my HTC6435LVW using xda premium
Click to expand...
Click to collapse
I'm just really surprised to see so many DNA breaks from dropping it. In fact I have never cracked a screen, knock on wood. My old Droid Razr was pretty durable too. Now my daughters ipod touch broke if you looked at too hard, haha JUNK
The DNA is supposed to have triple gorilla glass too. I wonder if some of these are refurbished with fake junk digitizers? The screens should not be shattering that easily.
I'm hoping like crazy. And you can bet I'll let everyone know lol
Sent from my HTC6435LVW using xda app-developers app
rogerwalker22 said:
I'm hoping like crazy. And you can bet I'll let everyone know lol
Sent from my HTC6435LVW using xda app-developers app
Click to expand...
Click to collapse
I had to get a replacement for my DNA, which came with the OTA, due to battery issues. I was looking forward to getting a phone with the old software and when the replacement came it had the old OS; but that had to go back due to the power button being concaved, so it was flush with the top, blown speaker and a dead pixel; and this was how it came out of the box! (100+ point inspection my a$$). The next replacement came and it too had the old software but wouldn't connect to WiFi. I received the third replacement yesterday and it was perfect, but the OTA was pre-installed. Hope you get not only the old software version but also a workable phone.
fury15 said:
Say you lost it not broke it. Keep it or sell it on eBay
Sent from my HTC6435LVW using xda premium
Click to expand...
Click to collapse
You can keep it, but don't sell it. When you report your phone lost, the carrier gives it a bad ESN.
123421342 said:
Isnt that illegal? And wont they find out anyhow?
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Click to collapse
well i suppose so yes it could be outside of the boundaries of the insurance agreement but i pay a subsidy and an insurance fee for a reason. I could claim the phone was stolen swap the motherboards and sell the broken unit to cover the insurance premium but i wont be doing that. I see no harm no foul. They will be recieving a perfectly functional peice of hardware in the exact condition I reported during the claim... to each his own though
If you swap the motherboard you will be converting the new Dna to the old esn that you just reported lost... So you are just giving yourself a bad esn. Lol
Also its fraud but whatever you want to do
-- Sent from my Palm Pre using Forums
What type case was your DNA in when this happened?
sent from my DNA running sense 5
So I have insurance through a 3rd party. Not Verizon or Asurion. They give me and address of somewhere in MI and want me to send it there to be fixed.
rogerwalker22 said:
So I have insurance through a 3rd party. Not Verizon or Asurion. They give me and address of somewhere in MI and want me to send it there to be fixed.
Click to expand...
Click to collapse
Didn't I post a link with a video? It seems really easy to fix, that's why I wanted it. I even put an ad on craigslist. If you report it lost or stolen you could always "find it again" and they can reverse the bad ESN. My cousin bought a bad ESN phone from ebay. Verizon ended up calling the original owner and he went ahead and released it, they made the ESN good again. I don't know all the details but that's what he told me, sometime last year.
Hmm options, how much will it cost? Since the phone has to be sent away and cracked open anyway, buy the digitizer and send it to be jtagged, 2 birds with one stone. It might cost you a little more but you will be golden in the end. Fixed phone and S-off.