Hello!
I want to unlock my Asus Transformer Prime, but it didnt work.
When i click to "Press to unlock your device"
An unnknow error occurs, which may be a network connection issue. Please try later.
I have this is on .15 .21 and .28. I tested it since 2 months but it didnt work?
What i made wrong?
manson28031991 said:
Hello!
I want to unlock my Asus Transformer Prime, but it didnt work.
When i click to "Press to unlock your device"
An unnknow error occurs, which may be a network connection issue. Please try later.
I have this is on .15 .21 and .28. I tested it since 2 months but it didnt work?
What i made wrong?
Click to expand...
Click to collapse
Have you RMAed the device? I think maybe this topic could tell you more: http://forum.xda-developers.com/showthread.php?t=1764917
Related
So I recently rma (WIFI Bluetooth issues\ screen) my prime i was on 9.4.2.11 then tried to ota update for but no luck to 9.4.2.15. Had to do it manually via microSD
This was all working before the rma just got it back 2 days ago don`t wanna rma again.
So anybody else get this message when using unlock tool
"An unknown error occurs, which maybe network connection issue please try again later"
I know void warranty.
Also already logged in google account.
Any help would be appreciated.
Probably just Asus servers maybe busy, acting up, or having maintenance done to it. Just try at a different time.
k9chan said:
So I recently rma (WIFI Bluetooth issues\ screen) my prime i was on 9.4.2.11 then tried to ota update for but no luck to 9.4.2.15. Had to do it manually via microSD
This was all working before the rma just got it back 2 days ago don`t wanna rma again.
So anybody else get this message when using unlock tool
"An unknown error occurs, which maybe network connection issue please try again later"
I know void warranty.
Also already logged in google account.
Any help would be appreciated.
Click to expand...
Click to collapse
did you have serial unknown problem (check under settings, about, status: make sure you have a serial number) if no sn google "asus prime ratchet tool"
as to the unlock tool: if your sure you have an sn, and still cannot unlock, try "vipermod's primetime 4.5" many who get this error say they just keep trying every now and again, then one day it just works. I have spent HOURS on the phone with asus tech support about this problem. they may be able to help you. but, they did not help me. they tell you to hard reset and manual update. if it still doesn't work they start trying to get you off the phone and ultimately refuse further assistance. good luck.
ps, if you get a real solution pm me, so i can try it.
yea already tried vipermod's primetime still no luck, I definetly have serial number but as I said before after rma i couldn't ota had to do manual update from .11 to .15 been trying to unlock ever 1hr or so still nothing but same message.
Same issue here, did you eventually unlocked it?
I had mine with unknown s/n, used ratchet tool and then RMA'ed it but still cannot unlock ... nor can get OTA :\
i have the same issue
I had the unknown serial issue. I tried to fix it with ratchet. After fix, I still get no OTA's nor will the unlocker tool work. I tried to RMA with Asus but they are telling me I will have to pay for it. Apparently, from what you guys say, and RMA won't even help.
I wish someone could modify the unlocker apk so it didn't need to communicate with Asus's servers.
This is ridiculous.
Frustrated.
Same here. I do have a serial number but the "tool" fails
every time.
Same here.
RMA'd mine and the Mainboard got replaced.
Since then I do not receive OTAs and cant unlock :-(
ASUS please do something!
Same for me.
Sent it to RMA because of that issue, though it was not resolved.
Latest reply from Asus:
"ich habe Ihre Anfrage an unser Entwicklungsteam in Taiwan weitergeleitet.
Sobald mir Nähere Informationen zu Ihrem Anliegen bekannt sind, werde ich Ihnen diese Umgehend zukommen lassen."
(I forwarded your inquiry to our Taiwanese development team, will keep you updated)
I got no response so far (1 week passed), seems to me that there's no easy fix to it.
Hi everyone,
Today I have been trying all day to unlock the bootloader of my Transformer Prime. I keep getting "An unknown error occurs, which maybe network connection issue please try again later"
This started on .21. I've tried unrooting then rerooting, downgrading the firmware to .15. I've tried turning off the firewall on my router to allow for the app to communicate with Asus. I'm running out of options. Thanks for any help.
Oh, I did not have the Unknown Serial error.
I feel like this describes my entire day. I was able to unlock it this morning on .21, but like you ended up downgrading from .21 to .15. Thus re-locking the bootloader. After going through everything to downgrade I tried to unlock it again using the asus tool and I got the error you just listed. Anyone else experiencing this issue?
TeeravX13 said:
I feel like this describes my entire day. I was able to unlock it this morning on .21, but like you ended up downgrading from .21 to .15. Thus re-locking the bootloader. After going through everything to downgrade I tried to unlock it again using the asus tool and I got the error you just listed. Anyone else experiencing this issue?
Click to expand...
Click to collapse
You can't relock the bootloader... If you unlocked you'll stay unlocked.
Sent via Tapatalk on my BAMFed out TBolt
I realize your warranty is void forever,but the boot screen no longer says unlocked on startup so I'm inclined to think it relocked
Hi,
Did you get your tablet unlock?
I have this exact same issue. Tried the same steps, nothing works.
I have the same problem. Same error message. I heard around that u can only unlock the device once. I unlock my prime before I bricked it and send it in for repair.
Sent from my SPH-D710 using XDA
getting this same error, but my device wasnt previously unlocked or anything.
wtfdroidlol said:
getting this same error, but my device wasnt previously unlocked or anything.
Click to expand...
Click to collapse
Did you Try removing your gmail id and then unlock it?
Reset tab to factory default,
set Wifi connection
manually set clock to local time,
use Unlock tool v6.
Hi
I had my Prime unlocked when it had ICS and also had recovery aand stuff with it. Today I recieved my Prime from ASUS again (had a keyboard problem so i sent it in) they fixed the problem but now im stuck with a stock ASUS JB version and a locked bootloader >
Any way to get unlocked again? seems like asus tool only work on ics?
EDIT:
Tried the ICS unlock tool but didnt work because ASUS also removed the serial in the device...
zummer22 said:
Hi
I had my Prime unlocked when it had ICS and also had recovery aand stuff with it. Today I recieved my Prime from ASUS again (had a keyboard problem so i sent it in) they fixed the problem but now im stuck with a stock ASUS JB version and a locked bootloader >
Any way to get unlocked again? seems like asus tool only work on ics?
EDIT:
Tried the ICS unlock tool but didnt work because ASUS also removed the serial in the device...
Click to expand...
Click to collapse
What exactly do you mean by "ASUS also removed the serial on the device"?
do you not have a serial number any more or what? ^^
onionmad said:
What exactly do you mean by "ASUS also removed the serial on the device"?
do you not have a serial number any more or what? ^^
Click to expand...
Click to collapse
In about tablet - status my serial is now unknow which means i cant use their unlocking tool I tried different fixes but they needed root which i also cant get
zummer22 said:
In about tablet - status my serial is now unknow which means i cant use their unlocking tool I tried different fixes but they needed root which i also cant get
Click to expand...
Click to collapse
I have the same problem: after a rma, my serial is unknown and my tablet is relocked.
Inviato dal mio Transformer Prime TF201 con Tapatalk 2
I have the same problem, but under my status, I see my serial number...but when using the Asus Unlocker Tool
After downloading the unlock tool, reading the rights, clicking the check boxes, I proceed by selecting the unlock option but continue to get an error stating "an unknown error occurs, which may be a network connection issue. Please try again later".
Click to expand...
Click to collapse
So idk, I think JB cant be rooted at this stage, despite all these
Unlocking the Bootloader
Click to expand...
Click to collapse
are for other versions esp. TF700 or TF300...but not that I can find anything for TF201....
xxcbzxx said:
I have the same problem, but under my status, I see my serial number...but when using the Asus Unlocker Tool
So idk, I think JB cant be rooted at this stage, despite all these are for other versions esp. TF700 or TF300...but not that I can find anything for TF201....
Click to expand...
Click to collapse
mine too
Long story short:
My goal is to root this TF201 (latest kernel&4.1.1).
A few weeks ago I successfully RMA:ed my bootloader unlocked transformer and got it back soon with a replaced motherboard.
Now when I try unlocking it through the ASUS Bootloader Unlocker app V6 it tells me something like "An unknown error has occured" every time I try to run through the procedure.
From what I've read in other threads it, the unlocker app, uses the devices' serial number and matches it with the ASUS servers, so my guess is that since i have the same SN as before it think that i'm trying to unlock an unlocked device which is neither allowed nor supported.
So my question now for you, more experienced and qualified, guys is: am i completely boned, or is there any other way to unlock via other software, or simply what would you recommend?
To me this device isn't really worth keeping unless it's rootable
I bought this tablet 2 months ago in our local t-mobile. And everything was fine until 2 weeks ago when it suddenly started loosing gsm signal.
At first i thought it had something to do with me rooting it. So i tried repairing it 2 times but with no luck. After that i tried downgrading to 4.1.2 and that didn't work either.
So basically i can be online (surfing,downloading etc.) for few minutes before it drops gsm signal (no signal icon in statusbar) and after few minutes it comes back and then it drops again...
I'd like to know if it can be fixed without taking it to nearest sony repair service. Did anyone encounter similar problem and manage to fix it?
btw bootloader is locked (unlock allowed: no) so flashin another kernel/ROM is out of the question...
wh15tler said:
I bought this tablet 2 months ago in our local t-mobile. And everything was fine until 2 weeks ago when it suddenly started loosing gsm signal.
At first i thought it had something to do with me rooting it. So i tried repairing it 2 times but with no luck. After that i tried downgrading to 4.1.2 and that didn't work either.
So basically i can be online (surfing,downloading etc.) for few minutes before it drops gsm signal (no signal icon in statusbar) and after few minutes it comes back and then it drops again...
I'd like to know if it can be fixed without taking it to nearest sony repair service. Did anyone encounter similar problem and manage to fix it?
btw bootloader is locked (unlock allowed: no) so flashin another kernel/ROM is out of the question...
Click to expand...
Click to collapse
Have you tried factory resting it ? Also you can unlock the boot loader just search xda im sure ive seen a guide somewhere ? i was going to say take it back to Sony as it might be a hardware problem but since you have rooted it your warranty has been voided...
N1NJATH3ORY said:
Have you tried factory resting it ? Also you can unlock the boot loader just search xda im sure ive seen a guide somewhere ? i was going to say take it back to Sony as it might be a hardware problem but since you have rooted it your warranty has been voided...
Click to expand...
Click to collapse
Well firmware flashing via SUS repair option usually does that for me.. but yeah, i tried factory reset as well. And about bootloader unlocking i've been searching for a guide ever since i bought it. No such luck... Apparently if it's "bootloader unlock allowed: NO", it's meant to stay that way. At least until someone finds a way around it.
I've got a vague idea about how does rooting work and that tells me if i did a complete wipe and flashed my tablet, how can they detect it?
I mean.. it's a complete reinstall, how are they supposed to know that the tablet was rooted on previous firmware if it currently isn't?
wh15tler said:
Well firmware flashing via SUS repair option usually does that for me.. but yeah, i tried factory reset as well. And about bootloader unlocking i've been searching for a guide ever since i bought it. No such luck... Apparently if it's "bootloader unlock allowed: NO", it's meant to stay that way. At least until someone finds a way around it.
I've got a vague idea about how does rooting work and that tells me if i did a complete wipe and flashed my tablet, how can they detect it?
I mean.. it's a complete reinstall, how are they supposed to know that the tablet was rooted on previous firmware if it currently isn't?
Click to expand...
Click to collapse
Well im no pro, but don't they have some kind of binary counter witch tells the manufactures the devices has been rooted ? i know that's how Samsung goes about identifying if the devices has been rooted... But Sony im not too sure, Also your theory does hold ground, if you clean install from the ground up then Sony shouldn't be able to tell, if the device has been rooted, also you do know that Sony have a guide on there website on how to unlock the boot loader ? Here check it out http://developer.sonymobile.com/services/unlock-bootloader/
N1NJATH3ORY said:
Well im no pro, but don't they have some kind of binary counter witch tells the manufactures the devices has been rooted ? i know that's how Samsung goes about identifying if the devices has been rooted... But Sony im not too sure, Also your theory does hold ground, if you clean install from the ground up then Sony shouldn't be able to tell, if the device has been rooted, also you do know that Sony have a guide on there website on how to unlock the boot loader ? Here check it out...
Click to expand...
Click to collapse
I know about that website. That's how i unlock every sony i come across that needs unlocking :laugh:
But it also says if the "Bootloader unlock allowed" is NO in service menu, then there is no hope for unlocking the bootloader. At least not officially.. until someone comes with a solution for that..
So i managed to get some extra details on that problem.
Apparently i can't get LTE signal anywhere. And when i get LTE, connection automatically drops.
Could it be that the LTE chip is faulty? Does that mean that i'll probably get another device... because somehow i doubt that theyll try to replace the motherboard