Hey I was reading that doing *228 every once in a while is recommend so I tried it tonight but a few odd things happened. When I first tried calling my screen went black and the dial pad disappeared, so I couldn't even select option 2 like I needed to. For some reason right after I dialed, it pulled up some screen that had something to do with activating my phone (which I thought was odd). Anyway, I eventually found that you can dial *22899 to skip straight to updating the PRL, so I tried that and it just had some crappy music come on for about a minute, then the call abruptly ended. The strange thing was my service dropped immediately after the call did, and I had to reboot to get it back. Does this mean it failed the update or not? The phone seems fine now but I don't want to keep doing it if it's not working
You can dial *228+ to get the dialpad to show up or you can just use *22891 to update the roaming. *22899 updates the roaming but is not designed for phones. I don't remember what exactly for, but it also works with phones. With a custom rom it doesn't restart after updating. I've had it were i'm told that the update failed, but by comparing the prl I could see that it was actually updated. I also loose signal when it's updated, some people just switch airplane mode on and off, but I just restart my phone.
When you started doing this did it help your signal at all? How often do you update your PRL? I will try *22891 tomorrow, thanks.
I've never noticed a difference. With verizons focus on lte I doubt are building any new 3g towers, but I still update it about every 2 months. I don't loose anything for trying, I doubt it will make my signal worse.
I tried the #22891 today with better results. This time after the hold music, she did say 'upgrade successful' or something along those lines. My service cut out a few seconds later, and I rebooted with no problems. I'm not sure if I'm just imagining it, but I seem to get better service now in my apartment (I'm on the bottom floor, so it's bad to begin with), but since it's only by a bar I don't know if it's just a coincidence. As for 3g I never really had any major issues getting that, so nothing noticeable yet. I do agree with you about them focusing on LTE lately, but considering how much smaller the coverage still is for that I seriously doubt they're going to abandon their 3g network
Related
I'm on Vodafone UK, at some point this afternoon lost my signal, just had the no signal icon when I checked my phone.
I didn't change any settings, it was working fine received a couple texts, went to reply later and had no signal.
1st I tried going to settings->wireless settings and switching phone off and back on, no joy.
2nd tried Switching phone off and on, no joy
3rd tried settings->menu->all setting->personal->phone->network change network selection to maual, then select vodafone UK from list, still no joy
4th put network selection back to automatic, no joy.
5th turned data connection off no joy
Put my sim in girlfriends unlocked Nokia worked fine and I could make a call.
Returned sim to my phone.
I have noticed it will stay on no signal for ages, then will be trying to find a signal, will appear to have found just a phone signal (full strength) but attempting to make a call will just sit on the dialling screen for ages but never connect and then gives up without an error message after about 40 seconds. My data connection is off when it finds a signal, if I switch it back on it seems to be trying to connect GPRS then after a while back to no signal. Leaving it alone when it appears to have found a signal it stays for anywhere between a few seconds and minutes before going back to no signal.
Sorry my post isn't easier to read, been up since 4am getting tired now, and my phone is doing my head in.
Just to stress again my phone went from working to not just sitting on the table no settings changed or anything. Please help
I had a similar problem to this after flashing a ROM. My signal will be ok for an hour or 2 then disappear, never to return. If I switch 3G off it seems to solve it for me.
Me too
Xenton, I'm on VF UK with 1.72 ROM, and also have random signal drop outs. It happens even when static in the rear part of my house where I can see for 30+ miles and must have line of sight to multiple masts. The coverage maps on VF's website say the phone should be getting good signal, but sometimes, as you say it drops out, to return soon, later, or (but only very occasionally) not at all. I hard reset my phone a short time ago, so I'm pretty sure it's down to the ROM/radio. I've the feeling it's something we just have to live with, unless we wait (forever?) for the VF UK 3.14 ROM or install the WWE version.
Yorkshire Yellow said:
Xenton, I'm on VF UK with 1.72 ROM, and also have random signal drop outs. It happens even when static in the rear part of my house where I can see for 30+ miles and must have line of sight to multiple masts. The coverage maps on VF's website say the phone should be getting good signal, but sometimes, as you say it drops out, to return soon, later, or (but only very occasionally) not at all. I hard reset my phone a short time ago, so I'm pretty sure it's down to the ROM/radio. I've the feeling it's something we just have to live with, unless we wait (forever?) for the VF UK 3.14 ROM or install the WWE version.
Click to expand...
Click to collapse
Hi,
Thanks for the reply. At work this morning my phone was working fine, then when I returned home same problems, no resets or changing to settings. All this makes me think it is a problem with VF, I have posted on the eforum but this is my second day without a reliable signal at home now after 2 years faultless coverage at home. If it keeps up, I may have to drive to a signal and call VF. Did you get your phone through VF, if so you should get onto them for a replacement or repair if it is your phone.
One other curious thing today at work I got some txts from VF which automatically change setting for mobile internet and picture messaging. They still worked fine at work, but I hadn't requested the settings be sent and the old ones worked fine, but then so do these new ones, just not at home, where I am mostly signal-less.
Xenton,
I used to be unable to send MMS's until I hard reset my phone. Oh, and despite requesting the MMS settings via the customer services and the VF web site, nothing ever arrived on any of the occasions it was supposed to.
I'm out of my initial contract after a year, so think I'll do well to get a new hand set. It's more of a relatively minor annoyance, as opposed to what seems like your more significant issue.
It only really happens a noticeable amount at home, so I’d put it down to something to do with the number of cells my phone could presumably see, and perhaps it getting ‘confused’ (?).
I’d be interested to hear what you find out on this, if you reach a resolution/find a solution.
YY
Hello Just wanted to say thank you to all the peope who support this awesome website.
I got my TBolt yesterday and i know people have said they have had weird reception for 4g and what not. Luckily my house is in the center of a 4g area so in my house i have had perfect 4g coverage but today i went to town and i looked like it was trying to switch from 3g, 1x, or 4g but unsuccefully as it would only stay for a few seconds then disapear. Does this have to do with Verizon problems? if not what should i do?
Thanks
I was having the same issues going back to 3G from 4G. I would get no icons on the top of the screen and could only make phone calls. Tech support had me do a factory restore and that fixed it right away. Very annoying for sure to have to set up your phone all over again. If this keeps happening I'm not sure I will keep the phone. I am not about to factory reset every time this network handoff issue occurs.
Tech support told me they are working on a fix and I don't need to hard reset it yet. To me its silly to hard reset if its just going to happen again.
i was having similar issues and tech support had me take out the battery for a min and then put it back in and boot up and i had 3g back
Battery pull didn't work for me...
thanks guys battery pull seemed to work well!
Local VZW store said a national tech support email went out this afternoon regarding TB problems switching and dropping data. Email said the fix is on the network side and the phones have to be hard reset after 1PM mountain time to be fixed. Sounds fishy, but maybe worth a try.
I saw this linked in another thread. I take no credit for it.
http://forum.androidcentral.com/htc...blems-3g-data-dont-hard-reset-read-first.html
It helped me a little bit with my sporadic 3G connections here at work.
It appears vzw's eHPRD's network is down which is why data has been dropping once a tbolt is out of LTE coverage.
Use the ##778# menu (hit call after ##778#)-->password is 000000-->modem settings-->Rev A-->choose enable-->hit the menu button on the tbolt and commit changes
This is from the androidcentral forums. I can't post links yet, but a quick search over there will reveal the specifics.
This forces the device to use EVDO instead of eHPRD so you'll lose simultaneous voice/data, but at least if you're not in LTE coverage you'll get data. The device will still connect to LTE if it's available.
This worked on my device and my wife's.
I noticed that even in some areas of the same city that this network error is causing no access to 3g. I tested it by following the guide and sure enough the 1x switched to 3G. I hope Verizon gets this up and running. I think this is also causing calls to drop.
Sent from my ADR6400L using XDA App
God Dam ****ing verizon biooootch, angered me so much saying i couldnt get on 3g because I voided my warranty by doing *#*#4636#*#* and shutting of LTE. OMG I wanted to punch her through the phone.
I've been having an issue and I don't know if it's related, but it sounds like it.
I've been turning my phone to "CDMA auto (PRL)" whenever I go out for the day to conserve battery. But there's this one place that seems to disconnect me whenever I go. It's happened twice now, but when I go there, I lose data service and can't manage to get it back even after switching to 4G. The first time it happened, it was out from about 11pm to 3am. Today, though, I switched it to 4G and it came back, along with 3G.
Now, the problem here is that my girlfriend's Thunderbolt is fine during all of this. I'll lose 3G, but hers will stay connected even though we'll be in the same location. I don't understand what would be different about mine than hers. :S
Hey DJComent try pinggolf12's fix it worked for me.
So my story begins 2 weeks ago. I noticed that my EVO3D would not sustain a data connection randomly. It happened more often than not at home (where I spend a good amount of time). The 3G symbol would not blink or show any activity. Turning off "mobile network" and re-enabling would sometimes work. The majority of the time it would just hang. It would say "Turning on" and just hang there, it would never actually turn on. This would also have the side effect of not letting me make or receive calls. I'd get a call origination failed message. This is while having 5-6 bars of service. There are other sprint phones in the house and they work fine, so guessing it's not a poor signal issue.
After scouring google for a while it seems like this problem crops up with other phones as well. Sadly none of the information I found had any answers. Calling Sprint up the tech was baffled as well.
I decided to just exchange my phone since I was still within my 30 days.
So far so good. I've tested my data a few times while at home. 1.5Mb/780kb. Aside from it seeming to take a while to initiate a data connection everything seems to be fine.
Now I found out that only 1 out of about 7 calls make it to my cell phone when I dial with another phone. I'm not sure what's causing this but I'd guess it's because of my spotty data service on this phone. Could it be a software issue?
At my wits end right now. Ideas?
just wasted another 2 hours on the phone with sprint.
after hearing a voicemail pop up without hearing my phone ring at all I realized the issue is still around.
sprint techs did the usual slurry of tests (ie. checking MDN/MSID, data provisioning, and eventually a full hard reset).
Even without installing or syncing anything to the phone it wouldn't place a call. I keep getting a "Call origination failed" message or "Error code 67". This would indicate it's not a google voice or software problem.
The tech's only resolution for me was to take it to a sprint store repair center to have them do diagnostic work on it. This is a brand new phone. I'm not sure what they're going to turn up.
When is the Samsung Galaxy S II being released on sprint?
Brought my phone to the my local sprint repair center and they ran the Slate (acronym for something?) on it. Everything checked out OK. They weren't any help and it took about 2 hours.
Came home and was not able to place or receive any calls. Sprint customer service reps cite that their have been outages in my area. I called my girlfriend's sprint phone from google talk and it rang in about 5 seconds. What the hell.
This is pretty much my exact issue, except on the EVO 3D as opposed to the EVO 4G.
http://community.sprint.com/baw/thread/69809
Hello everyone,
As this is my first post I would like to take a quick moment to say thank you in advance for any help you are able to provide; and even though I just finally registered today, I have been using the information on your site for a the past few years! And now that I've said my sincere and heartfelt thanks....
Please help me with this ASAP if possible!!!!
Current Issues:
Last Thursday when I woke up my 4g and 3g signal were very poor so I ran updates on my phone. PRL and profile both said they updated. However, when I went to send a text I instantly got the "text message not sent" error. I also discovered right after this "update" that my hot spot was not working and I only had 1 signal bar in 4g, nothing in 3g.
Next I did all the battery removal/re-set "tricks." After that the hot spot works and 3g and 4g signal strengths are a little bit better, but I still cannot send or receive MMS nor have I received one voicemail notification. When I go to Sprint Zone app under 'My Device' here is what it says:
My Connections
SMS failed. Select update profile which may solve the problem
Update Profile
A profile update is available, update now to ensure full access to the network and data services.
Coverage Update
A coverage update (PRL) is available, update now to maximize your coverage area.
I've ran the updates several times, most of the time it says the updates were successful. However, the update notifications are still present, service is still super choppy, and still no MMS/voicemail.
Did some troubleshooting with Sprint "advanced" tech support...what a joke. They have no idea what I'm talking about and have given me the run-around. I can provide more info as needed. I'm finally in panic mode because I own my own company and am losing a lot of communications with clients due to these messaging issues.
Willing to donate $ to anyone that can help me get this phone working (I have a feeling a root may help/be necessary but don't want to screw the phone up more)
Background -
I am currently using a Motorola Photon 4g, which I purchased from a Sprint Store in January, 2012. I have rooted each of my 4 previous devices, however have not yet rooted the MoPho because I haven't really liked enough about it to even want to "tinker" with it. I have performed updates regularly, and in my apartment I get a decent 4g signal...however in certain areas of my house I do not get incoming calls or texts. I've also had several instances in which I would be in the middle of a MMS conversation and I would stop receiving texts; during which time I would then power my phone off and back on and upon restart would get an influx of text messages that had not previously been delivered. Usually updating Profile and PRL help a little for a short amount of time.
First of all, welcome to the forums!
As for your text messages suddenly stopping that happens to me relatively often when in really spotty service and if I reboot ill usually get them in a wave. I would personally call Sprint and try to get them to send you an Airave, they've done it many times when customers have spotty service and complain. Often times its free of charge too. This will plug into your router and your phone will effectively run through your home Internet, at full 3g both voice and data. I have an older 1x version and it lights up my house pretty good and very rarely have any dropped calls. Have you taken the device away from your home out somewhere you know has good service? If not id try that, it may not be your device but the tower thats near your house thats having issues. If you call up Sprint tech support they can tell you if tower nearest you is *supposedly* up and running perfect or if its having any issues. I don't know how attached you are to the apps/data on your phone but personally I would consider either a full factory reset first and if that doesn't help SBF back to stock. AFAIK there arent any good backup apps that done require having root access so i'm not sure if you'd want to go through all that to get all your stuff back after you wipe it. And there is no guarantee that this would resolve the issue, just what I personally would try if I were in your shoes because I have a hunch that it would help out. Before doing anything else though I would try to determine if its your actual phone or the network, if it works well elsewhere then its just Sprints wonderful network..
For some reason today my Amaze decided to randomly stop getting any type of data signal. I will be able to place and receive calls, and send and receive texts, but I will not be able to connect to the internet, or anything requiring data.
If I go in to settings it will show my mobile network as on, but I will have to toggle it off and on a few times before it eventually comes back up. It seems the first two trys it will say "turning on..." and nothing will happen until I turn it off and back on, eventually getting data signal.
I didn't change anything this morning to prompt this, and I don't have any battery saver apps that turn data off when the screen is off. This is also happening both at work and at home, places where I have always had great signal before, so I am at a bit of a loss as to what is going on with my phone.
For reference I am running ICS 4.0.3, S-Off, and rooted.
It's a tmo issue.
Have others been experiencing this issue today?
All week.
Oh, I had assumed that people in the Midwest were experiencing problems with the storms and all, I didn't know they were having issues in California.
Thats a relief at least, I was worried there might be something up with my phone, which at the moment I can't afford to replace. That is certainly a load off my mind!
It's a nationwide issue, seems to be overload on the network or they're probably installing that new band.
Haha, well as long as it keeps me from buying a new phone it's all good. Thanks for the info!
Lol at getting a new phone, no prob, it should be back on in an hour or so.