Lost my dialer - Sprint HTC EVO 4G LTE

I have an Evo 4g Lte, that I only use as a wifi device. Cellular isn't activated on it. Anyway ... I removed the Dialer from the homepage, thinking I could always replace it from the apps or whatever. The problem is ... I used the dialer to turn off the cell radio, by dialng *#*#4636#*#* ... But after actually powering down the device. I turned it back on and the cell radio is back on. I expected that part. But now I don't have access to the dialer.
The only thing I can think of at this point is a factory reset.
Any ideas?

netjnke said:
I have an Evo 4g Lte, that I only use as a wifi device. Cellular isn't activated on it. Anyway ... I removed the Dialer from the homepage, thinking I could always replace it from the apps or whatever. The problem is ... I used the dialer to turn off the cell radio, by dialng *#*#4636#*#* ... But after actually powering down the device. I turned it back on and the cell radio is back on. I expected that part. But now I don't have access to the dialer.
The only thing I can think of at this point is a factory reset.
Any ideas?
Click to expand...
Click to collapse
The dialer isn't in your app drawer?

fpineda101 said:
The dialer isn't in your app drawer?
Click to expand...
Click to collapse
Nope

Yeah factory reset or flash a rom
Sent from my EVO using xda premium

Turned out I had the People app disabled... which in turn disabled the Phone app.

Related

[Q] Can't use mobile data

I can't use any app with mobile data, except for dolphin browser. But i can't download anything with them. And in apps like whatsup, google maps, google play store etc. it just says no connection. But when i'm connected to wifi i can use them with no problem. I was looking in the settings but i didn't find anything to fix it. Anybody has some idea?
Thank you.
I had something very similar after flashing a new ROM, Im now on leedroid with no problems so It might be the rom you are using?
unrooted stock rom :/ everything is stock
Try going to settings/phone update/update profile and see if updating your profile helps.
I don't have phone update in the settings :S
Sorry....it should be System Updates
It says that I already have the latest version... but everything worked, I don't know why this happened.
could go into phone programming and reset your data profile
##3282#, edit mode, enter your msl number, data profile, menu, restore.
this code doesn't work for me
I have a dumb question probably, but mobile network is checked in wireless and networks settings right ? And the mobile network settings are right, domestic data and voice should both be checked.
If all that is correct then i would take it to or call sprint and let them fix it. Sounds like an error on their side to me since your phone is stock.
Of course the settings are correct, because I can browse internet. And everything has worked until few days ago.. i don't want to bother with factory reset and that stuff, i'll just wait for ics to come.. if then something won't work then i'll contact htc...
If you go to the phone dialpad, ##3282# doesn't work, then something definately is wrong with your phone.
ycats said:
If you go to the phone dialpad, ##3282# doesn't work, then something definately is wrong with your phone.
Click to expand...
Click to collapse
I dont believe qpst is stock on the 3d. Can't remember tbh. Qpst is required to use ## codes.
Sent from my PG86100 using xda premium
QPST does work on stock. Also, since I work for sprint I would recommend just doing a master reset since this is the first thing they will do when you take it in. Yeah it sucks having to set everything back up, but it will probably fix your issue.
I've just resetted APN's and everything works now!
But I still don't understand why was browsing working, and apps wasn't :S
hrvoje334 said:
I've just resetted APN's and everything works now!
But I still don't understand why was browsing working, and apps wasn't :S
Click to expand...
Click to collapse
I was just about to suggest that the APN's weren't correct, or to reset them, so maybe an apology to the person you told "Of course all the settings are correct" !?!?
Simple fix anyway, glad it's working.
If you ever have a problem like this in the future, chances are it's a phone issue, then a network issue then a rom issue, but ultimately a human issue.
Resetting the phone can always rule out the rom, trying another sim can rule out the rom, calling your network can rule out the network, i get issues like this on a daily basis, it's 9 /10 human error.
Oh an just a heads up, quite a few people tried to help you here and you said thanks not once?

No data on aosp builds

I've noticed few people like me having this issue. I have tried every cm and aokp/aosp Rom available. Every one gives me no data. I know it's related to the phone.android fc'ing. Every dev says it only shows up once, but for me it's every time the radio tries to connect. It's instant and immediately kills my data. I've done pretty much everything to fix it. Tried 3g only even, no dice. The only thing i can connect to is WiFi.
Who else has this issue? And does anyone have a fix? As soon as I'm back on a sense Rom, everything is great.
Sent from my EVO LTE.
Wow. Ok then.....lol!
I have the same issue,I will sometimes get 3g, very hit or miss and no lte. I see 4g before the phone error pops up, then it's gone forever.
Sent from my EVO using XDA Premium HD app
regalpimpin said:
I have the same issue,I will sometimes get 3g, very hit or miss and no lte. I see 4g before the phone error pops up, then it's gone forever.
Sent from my EVO using XDA Premium HD app
Click to expand...
Click to collapse
Yep, exact same problem here. What hw version are you? Also what hboot do you have? Son or off?
Sent from my EVO LTE.
I had some data issues on AOSP ROMs as well, a ##786# reset solved them for me.
Flash a Sense ROM, input ##786# in the dialer, select Menu --> Restore (it's a factory restore), enter your MSL and wait for the phone to reboot. after booting, the phone will perform an OTA activation, just as if it was new. this method was the only one that got me 3G on CMX, though it may or may not work for you.
good luck!
miguelfp1 said:
I had some data issues on AOSP ROMs as well, a ##786# reset solved them for me.
Flash a Sense ROM, input ##786# in the dialer, select Menu --> Restore (it's a factory restore), enter your MSL and wait for the phone to reboot. after booting, the phone will perform an OTA activation, just as if it was new. this method was the only one that got me 3G on CMX, though it may or may not work for you.
good luck!
Click to expand...
Click to collapse
ok I'll try that in a few.
Sent from my EVO LTE.
I usually toddle data on/off and roaming on/off wile set to 3g only. This method almost always works for me. When I get a solid connection I then switch to 3g/lte and most of the time I can hold a data connection. Gotta say once I connect I don't lose data
Sent from my EVO using xda app-developers app
##786# appears to have mostly worked for me. I still have occasional issues, but as stated once data is connected it holds for the most part. Thanks for the help.
Sent from my EVO LTE.
jlechner said:
##786# appears to have mostly worked for me. I still have occasional issues, but as stated once data is connected it holds for the most part. Thanks for the help.
Sent from my EVO LTE.
Click to expand...
Click to collapse
not a problem, glad to have helped

Help: No data or voice connection

I do not have any data or voice connection. My phone is just a digital phone book at the moment. Early Monday morning around 2am the phone was working fine I had voice and data. Around 4am I look at my phone and there is an X above the signal bars.
So far I have tried dialer codes- the phone seems it does not recognize them, nothing happens (the view and edit modes do not come up)
soft reset, hard reset
Restoring a back up-no luck
Run the newest 4.3 RUU-no luck had data for a few seconds then gone again
Tired running ViperRUU-still no luck
I also tried to call Sprint but as usual they were no help
My phone is Locked but S-off
Hboot 2.10
Radio 1.13.11.1105
Nick4208 said:
I do not have any data or voice connection. My phone is just a digital phone book at the moment. Early Monday morning around 2am the phone was working fine I had voice and data. Around 4am I look at my phone and there is an X above the signal bars.
So far I have tried dialer codes- the phone seems it does not recognize them, nothing happens (the view and edit modes do not come up)
soft reset, hard reset
Restoring a back up-no luck
Run the newest 4.3 RUU-no luck had data for a few seconds then gone again
Tired running ViperRUU-still no luck
I also tried to call Sprint but as usual they were no help
My phone is Locked but S-off
Hboot 2.10
Radio 1.13.11.1105
Click to expand...
Click to collapse
You didn't mention what's rom you are running but the dialer codes only work on sense based roms.
Sent from my EVO using XDA Premium 4 mobile app
Yeah I forgot to mention I am running Viper 4.0
Nick4208 said:
Yeah I forgot to mention I am running Viper 4.0
Click to expand...
Click to collapse
Have you tried the hands free activation?
Sent from my EVO using XDA Premium 4 mobile app
Try ##72786#, then select reset from the menu once it pops up. If that doesn't work, do ##3282# and hit reset. You'll need your MSL code to do this. You can call Sprint and get it or use the free MSL reader app from the Play store. You have to be on a Sense ROM to use dialer codes.
Edit: Saw where you tried the dialer codes already. You'll need a ROM with EPST support to use them. Hit up my Q&A thread for the Sense 5.5 ROM-one of the FAQ's in the second post explains how to do this.
Sent from my HTC device
gstanke said:
Have you tried the hands free activation?
Sent from my EVO using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Yeah I have that didnt work.
Magnum_Enforcer said:
Try ##72786#, then select reset from the menu once it pops up. If that doesn't work, do ##3282# and hit reset. You'll need your MSL code to do this. You can call Sprint and get it or use the free MSL reader app from the Play store. You have to be on a Sense ROM to use dialer codes.
Edit: Saw where you tried the dialer codes already. You'll need a ROM with EPST support to use them. Hit up my Q&A thread for the Sense 5.5 ROM-one of the FAQ's in the second post explains how to do this.
Sent from my HTC device
Click to expand...
Click to collapse
I thought Viper 4.0 support EPST? I will try to restore my Sense 5.5 back up and try again. But when I try to use the dialer codes they don't work. I can enter the code but it seems like the dialer freezes and it doesn't take the code. I have to hit the home button to get out of the frozen dialer.
Nick4208 said:
Yeah I have that didnt work.
I thought Viper 4.0 support EPST? I will try to restore my Sense 5.5 back up and try again. But when I try to use the dialer codes they don't work. I can enter the code but it seems like the dialer freezes and it doesn't take the code. I have to hit the home button to get out of the frozen dialer.
Click to expand...
Click to collapse
1. Turn on the airplane
2. Go into settings and into the auto setup thingy. I forget what exactly it's called in that ROM, but it's almost always right above the software updates section. After it tries for a few seconds, hit the home button.
3. Now go to apps and under "all", find "phone". Clear it's cache/data
4. Right afterwards, and with airplane still on, reboot your phone.
This probably won't fix your problem, but should reset the godonlyknowswhat so that ##SCRTN# & ##DATA# are again recognized by your phone (assuming you're on a sense-based ROM).
I had this exact same problem and that fixed it (well the dialer problems anyway). Not 100% sure why either.
fizbanrapper said:
1. Turn on the airplane
2. Go into settings and into the auto setup thingy. I forget what exactly it's called in that ROM, but it's almost always right above the software updates section. After it tries for a few seconds, hit the home button.
3. Now go to apps and under "all", find "phone". Clear it's cache/data
4. Right afterwards, and with airplane still on, reboot your phone.
This probably won't fix your problem, but should reset the godonlyknowswhat so that ##SCRTN# & ##DATA# are again recognized by your phone (assuming you're on a sense-based ROM).
I had this exact same problem and that fixed it (well the dialer problems anyway). Not 100% sure why either.
Click to expand...
Click to collapse
Thanks, That got the dialer codes working, not all the time but few times so I can enter the codes. Now It will not do the hands free connection. 1012 is the error code coming up. I think I'm going to bite the bullet and bring it into a sprint repair store, and hopefully its something easy to fix
Well the damn Sprint repair store was closed. But I was able to finally fix my phone. I used the ##786# dialer code and did a factory reset. Thank you everyone for the help.

[Q] My Data is on and appears to connect but I get an offline message

I have a Droid Incredible 4g LTE on Verizon Wireless, and the past day or so my data connection has not been working. I am able to turn it on, and the 4g icon appears and shows a connection, but when I attempt to access any sort of internet source, I get an "Offline" error message (or whatever that app gives me). I have no idea why this might be happening. I attempted to reset my APN settings but have had no success. Does anyone have any suggestions?
Have you tried rebooting your phone? Also, Try force closing the application and then reload it.
Olycius said:
Have you tried rebooting your phone? Also, Try force closing the application and then reload it.
Click to expand...
Click to collapse
The issue is not just for one app. It is for everything.
I have tried the following:
Reboot
Removing battery and reboot
Remove and replace sim and reboot
Reset APN Settings
Dial *228
and probably more that i don't recall.
downeysyndrome said:
The issue is not just for one app. It is for everything.
I have tried the following:
Reboot
Removing battery and reboot
Remove and replace sim and reboot
Reset APN Settings
Dial *228
and probably more that i don't recall.
Click to expand...
Click to collapse
There was a weird problem with a droid that I used to have with an issue similar to yours. The only way on that phone to get data on it was to try making a call, let it ring, then hang up and try your data again.
Hi,
I can't find anything relevant on XDA for your issue, so I'll have your thread moved to your device section.
Good luck!
IIRC *228 can fry the sim card on a Verizon LTE device have you tried it in a different device? Do you have any modifications from stock?
Sent from my Nexus 5 using XDA Free mobile app

LGV30, Sprint, Won't connect to LTE network

I have an LG V30 with Sprint. Last week I noticed my phone wouldn't connect to LTE/4G network even in places where I know there is good service and other Sprint phones around me are fine. So right now it only connects to 3G and even then is mostly keeps going into roaming and won't go back to 3G until I toggle mobile connection on/off. I've tried just about everything I can do. Turned the phone on/off. Checked for updates. Toggled mobile network connection settings. Network settings reset. I even factory reset it and the problem persists. What very little I could find mention of this problem online mentions messing with the APN settings, but I'm not able to do that. For what it's worth the phone still connects to wifi just fine.
Any advice or help would be appreciated because I'm really lost here and it's becoming a real problem for my phone to barely connect to anything unless I'm on wifi.
Clever Name said:
I have an LG V30 with Sprint. Last week I noticed my phone wouldn't connect to LTE/4G network even in places where I know there is good service and other Sprint phones around me are fine. So right now it only connects to 3G and even then is mostly keeps going into roaming and won't go back to 3G until I toggle mobile connection on/off. I've tried just about everything I can do. Turned the phone on/off. Checked for updates. Toggled mobile network connection settings. Network settings reset. I even factory reset it and the problem persists. What very little I could find mention of this problem online mentions messing with the APN settings, but I'm not able to do that. For what it's worth the phone still connects to wifi just fine.
Any advice or help would be appreciated because I'm really lost here and it's becoming a real problem for my phone to barely connect to anything unless I'm on wifi.
Click to expand...
Click to collapse
If you're on stock, reset your SCRTN
Open dialer and type in the following code
##72786#
It will ask you if you're sure you want to reset, click on yes
The phone will restart and it will go through the activating process and you SHOULD have LTE now.
Sent from my LG-US998 using Tapatalk
djpabz23 said:
If you're on stock, reset your SCRTN
Open dialer and type in the following code
##72786#
It will ask you if you're sure you want to reset, click on yes
The phone will restart and it will go through the activating process and you SHOULD have LTE now.
Sent from my LG-US998 using Tapatalk
Click to expand...
Click to collapse
It worked! Thank you so much
Clever Name said:
It worked! Thank you so much
Click to expand...
Click to collapse
I'm glad it's working now.
Sent from my LG-US998 using Tapatalk
djpabz23 said:
If you're on stock, reset your SCRTN
Open dialer and type in the following code
##72786#
It will ask you if you're sure you want to reset, click on yes
The phone will restart and it will go through the activating process and you SHOULD have LTE now.
Sent from my LG-US998 using Tapatalk
Click to expand...
Click to collapse
Does this process wipe your phone to factory settings?
Darias83 said:
Does this process wipe your phone to factory settings?
Click to expand...
Click to collapse
Nope, it just resets your network settings only. Your pictures, apps, music, and other things are left untouched.
Sent from my LG-US998 using Tapatalk
djpabz23 said:
Nope, it just resets your network settings only. Your pictures, apps, music, and other things are left untouched.
Sent from my LG-US998 using Tapatalk
Click to expand...
Click to collapse
Thanks works fine now saved me a headache I was about to reset my phone completely.
Anytime
Darias83 said:
Thanks works fine now saved me a headache I was about to reset my phone completely.
Click to expand...
Click to collapse
Sent from my LG-US998 using Tapatalk
SCRTN is a wonderful thing, solved problems for me many times when I was on various Sprint MVNOs.
But it only works with CDMA networks and phones (Sprint & Verizon).
For stubborn network problems on other non-CDMA models and networks I found the engineering/service menu factory reset to be a life saver. In particular did it solve a lack of LTE connection after a "partial" T-Mobile SIM unlock. To be clear, it loses the SIM unlock, which allowed me to unlock anew (and fully this time). Just be aware of that.
1) Backup everything, as the phone will be wiped. If yours is a network unlocked carrier model, make sure you have an unlock code (or unlock approval if T-Mobile).
2) Remove your Google account to disable Android Device Reset Protection.
3) Dial *#546368#*932# (replace 932 with your model number). This should open the service menu. From there SVC Menu - Factory Reset (R&D Only).
This takes quite a bit longer than normal Factory Reset. Your phone is now TRULY back to factory state.
While I haven't experienced any problems after doing this, I cannot guarantee that it is risk free or that there are no side effects that I just haven't detected.
So I would ONLY do this as a last resort.

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