Broken Screen, but need to retrieve IMEI number? - Nokia Lumia 800

OK, so i'm a noob when it comes to Nokia or Win7 Phones, but a mate has given me his Lumia as the screen is cracked, the phone powers on just no visuals from the screen, he asked if I could retrieve the IMEI number so he can get it sorted on insurance??
Any ideas.... software etc???
(and yes its all legit before the trolls come out to play)

imei number
take the sim card tray out you will see a little sticked on the phone next to the sim slot
rob :good:

Reflexdarky said:
take the sim card tray out you will see a little sticked on the phone next to the sim slot
rob :good:
Click to expand...
Click to collapse
It should also be printed on the original box or on your receipt/order confirmation.

ChrisKringel said:
It should also be printed on the original box or on your receipt/order confirmation.
Click to expand...
Click to collapse
Got it, its a pals, and he bought it from one of these dodgy phone repair shops 2nd hand, i think he flung away the box
cheers for the replies guys!!

Related

SIM Unlock

anyone find a free way to sim unlock the phone
gsportz156 said:
anyone find a free way to sim unlock the phone
Click to expand...
Click to collapse
ys pls anyone
3125 unlocking help.
Hi, I tried to sim-unlock a locked 3125 with this method: http://forum.xda-developers.com/show....php?p=2459703 , after that the phone gave me a ''fatal error" "data crashes" message, I had a backup of the supercid file of the phone (file made with the spv-developers supercid tool), I flashed the file back and now I don't have the "fatal Error" message, and the phone accepts other sim cards different from the cingular sim, but the phone has no signal at all, all the other stuff works fine, I appreciate any advice anybody could give me to restore the signal (service) back to the phone, or that means the phone is still locked?.
Thank you
Servimp
HTC 3125- WM6.1 pro by erofich
no signal
try to flash just the radio and see if that helps.
How to??
Thanks for your reply, I don't know how to flash the radio only, would love to give it a try though, besides I am willing to provide this phone and also donate to anyone who thinks it's able to create an unlock tool for these phones.
Thank you
Servimp
HTC 3125- WM6.1 pro by erofich
try this link
radio 02.97.30
http://www.rsfind.com/go.jsp?id=127....../RUU_STARTREK_RADIO_4.1.13.34_02.79.30.rar
Sim unlock? is it still necessary?
How about using one of the new sim-card chips which you place under the sim card (you might have to cut off a small piece of the sim card plastic) and it supposedly eliminates the need for an unlock? The phones (so I have heard) word as if they were unlocked with all cards.
The chips are called x-sim or something.
If you know if it works - give some feedback
Do you have other link?
lewnetoons, thanks a lot for the link, are you able to upload the file to a different service, I don't want to install third party stuff from zango on my PC, is it safe?.
lewnetoons said:
radio 02.97.30
http://www.rsfind.com/go.jsp?id=127....../RUU_STARTREK_RADIO_4.1.13.34_02.79.30.rar
Click to expand...
Click to collapse
X - sim
I think the universal or tornado sim will work, however I have not used them, I'll give them a try and let you know.
X-sim, xsim turbo sim
I tested the x-sim card and it works.
Right now I have a Nokia e51 because my Startrek died on me (power connector just fell out... can you believe it!?)
I can see no reason why the CHEAP x-sim (bought my for 9 Euros with postage) should not work on other phones.
I simply cut away a piece of the card (so that the small chip on the xsim can sit there tightly - so not too big a piece) and inserted it carefully - simply no simlock, none at all, with any card I tried.
It works on 3g sim cards as well.
@dakiro
where did you buy this x sim for only 9,= euros with postage? i can't find it that cheap anywhere.
tx in advance for reply!
servimp said:
lewnetoons, thanks a lot for the link, are you able to upload the file to a different service, I don't want to install third party stuff from zango on my PC, is it safe?.
Click to expand...
Click to collapse
http://rapidshare.com/files/93019358/RUU_STARTREK_RADIO_4.1.13.34_02.79.30.rar
Radio
Will test the radio, thanks erofich.
Did it work or not?
dakiro said:
I tested the x-sim card and it works.
Right now I have a Nokia e51 because my Startrek died on me (power connector just fell out... can you believe it!?)
Click to expand...
Click to collapse
lol, yes
same thing happened to me
For a 3125, call ATT, give the IMEI and they will give you the unlock code in about 5 minutes, no charge, no questions. They asked if I was an ATT customer, I said no and they still gave it to me.
thompsd said:
For a 3125, call ATT, give the IMEI and they will give you the unlock code in about 5 minutes, no charge, no questions. They asked if I was an ATT customer, I said no and they still gave it to me.
Click to expand...
Click to collapse
Just got myself a brand new Cingular 3125 off ebay. Called AT&T to ask for an unlock code, but they told me that that serial and IMEI number is not listed in their database...and I should contact the manufacturer. Did it fall of the truck before it reached AT&T???
Anyhow I have mailed HTC for an unlock code 4 days ago and still no reply
dakiro said:
I tested the x-sim card and it works.
Right now I have a Nokia e51 because my Startrek died on me (power connector just fell out... can you believe it!?)
I can see no reason why the CHEAP x-sim (bought my for 9 Euros with postage) should not work on other phones.
I simply cut away a piece of the card (so that the small chip on the xsim can sit there tightly - so not too big a piece) and inserted it carefully - simply no simlock, none at all, with any card I tried.
It works on 3g sim cards as well.
Click to expand...
Click to collapse
does it drain the battery more than normal?

SIM-card pops put

When I insert a regular sim or usim in my P7500, the small cover can't be closed. Pretty annoying when the sim slides out enough for the connection to cut, and on top of it all, the device has to be rebooted for the SIM to be accepted again. Anyone else with this problem? Don't know if it's worth to send it for repair. Maybe you won't get it back thanks to Mr Jobs?
ivarson_swe said:
When I insert a regular sim or usim in my P7500, the small cover can't be closed. Pretty annoying when the sim slides out enough for the connection to cut, and on top of it all, the device has to be rebooted for the SIM to be accepted again. Anyone else with this problem? Don't know if it's worth to send it for repair. Maybe you won't get it back thanks to Mr Jobs?
Click to expand...
Click to collapse
Your sim card is not properly locked in, i had this issue until i used a coin to push it further in. After that the proper lock-in "click"-sound was heard and the sim card was secure.
Oh, so there is a locking position? Didn't dare to press any harder since I thought it would stuck for good. Thanks for the hint!
ivarson_swe said:
Oh, so there is a locking position? Didn't dare to press any harder since I thought it would stuck for good. Thanks for the hint!
Click to expand...
Click to collapse
No Problem, I had the same excact problem before I tried to press it deeper.

Plz Help, Att Htc One "NO SIM ERROR" Tape fix doesnt work!

Hello, im new here but I have seen over the years that this is the place to come to fix cell phone issues and the such. My issue is this, I have just received an ATT HTC ONE, I bought it off Ebay. The phone itself phisically is in mint condition, but the problem is whenever I put a sim card in it, it just wont read it. Im overseas, I have already bought the unlock code for the phone but I get no chance to enter it because the phone wont detect a sim no matter what I do. I have tries puting several different sim cards and no go, I even had a spare ATT sim card and no go. I have just tried the "tape fix" but the phone wont recognize my sim. Is there anything else that I can try or do? I have flashed phone software in the past (droid dna) so if thats what would take to fix this I would do it. Im overseas and returning this to ebay for a refund would not be an option for me. Any help would be greatly apreciated.
I had the same issue and it solved after they replaced the sim tray, but I bought the phone from ATT so I was under warranty.
You might try to get it repaired there, but they might charge you. Or try buying a replacement sim tray off ebay or amazon (I don't know if they sell it or not)
sa.guly10 said:
I had the same issue and it solved after they replaced the sim tray, but I bought the phone from ATT so I was under warranty.
You might try to get it repaired there, but they might charge you. Or try buying a replacement sim tray off ebay or amazon (I don't know if they sell it or not)
Click to expand...
Click to collapse
thanks, the thing is any item i order from the US takes almost a month to arrive. I will try flashing a rom later tonight.
Sent from my Nexus 7 using Tapatalk 4
I flashed clenrom last night and still no go. Thera has to be something that can be done so that phone reads the sim card....? plz help.
ferreds said:
I flashed clenrom last night and still no go. Thera has to be something that can be done so that phone reads the sim card....? plz help.
Click to expand...
Click to collapse
Sim cards can go bad as well. I would go to an AT&T store and they will replace your sim card for free.
Thanks, I did try several sim cards that I had lying around and none of them worked. I have just gotten of the phone with HTC tech support and they are sending me a replacemente sim tray, hope that fixes the problem. Will have to wait 4 looooong weeks without a phone tough...
It happened to me last night. I restarted my phone and it worked normally. Haven't happened since.
Sent from the "ONE" phone for me
You can buy a new simtray for $2.30
They sell lots of other parts for the HTC One as well.
http://www.etradesupply.com/oem-htc-one-sim-card-tray-white.html
You might want to flash the stock RUU, might have a bad radio flash or something odd.
ferreds said:
Thanks, I did try several sim cards that I had lying around and none of them worked. I have just gotten of the phone with HTC tech support and they are sending me a replacemente sim tray, hope that fixes the problem. Will have to wait 4 looooong weeks without a phone tough...
Click to expand...
Click to collapse
Hello Mate,
I also recieved the phone bought off ebay today and facing the 'no sim card' issue like u and cannot go to htc as I am overseas (in india).
Is ur issue fixed ? If yes, pl lemme know how asap.
well im still waiting for my simtray from HTC, i paid for express shipment so it should be here by friday, ill let you know if it works!
Sent from my Nexus 7 using Tapatalk 4
ferreds said:
well im still waiting for my simtray from HTC, i paid for express shipment so it should be here by friday, ill let you know if it works!
Sent from my Nexus 7 using Tapatalk 4
Click to expand...
Click to collapse
Oh..ok.. well I dont think new sim tray would be the solution.
I have two HTC One. And I tried putting the sim tray of working HTC ONE into this one and nothing happened.. same issue.
I have couple queries though : Was ur phone's software modified in any way when u recieved it ? I mean was the phone unlocked, rooted etc ?
If yes, did u tried flashing a RUU on it and see if it solves the issue
So I finally found the solution to my problem.. apparently its something related to sim not aligning properly in the socket.
Tape-fix didnt worked for me too and nor did the RUU. Then I tried something different.. I had my iphone 5's nano sim and put it in a plastic nano-to-micro sim adapter and put that in.. it snug in very tight and hurray, the sim got detected. Got the unlock code and its working now !!!!
With this experiment I think I also found out whats ur issue might be too. We often cut the sim using the sim-cutters which are often not perfectly sized but works with most phones. I suggest either try using my method if u can or get a retail micro-sim from a service provider and try that.. it should work.
y
dev997 said:
So I finally found the solution to my problem.. apparently its something related to sim not aligning properly in the socket.
Tape-fix didnt worked for me too and nor did the RUU. Then I tried something different.. I had my iphone 5's nano sim and put it in a plastic nano-to-micro sim adapter and put that in.. it snug in very tight and hurray, the sim got detected. Got the unlock code and its working now !!!!
With this experiment I think I also found out whats ur issue might be too. We often cut the sim using the sim-cutters which are often not perfectly sized but works with most phones. I suggest either try using my method if u can or get a retail micro-sim from a service provider and try that.. it should work.
Click to expand...
Click to collapse
Glad that worked for you!
my simcard tray is on its way
it should get on friday
I really hope this solution from HTC will make my one work, otherwise I dont know what else to try.
This shouldnt have happened in the first place
ferreds said:
This shouldnt have happened in the first place
Click to expand...
Click to collapse
Agreed, but it does happen. The last batch of T-Mobile Nexus 4's my company purchased, 2 out of 16 had an issue where the SIM's weren't being read due to pin misalignment issues inside the slot. We were able to replace them.
ferreds said:
it should get on friday
Click to expand...
Click to collapse
Did u gt the sim tray yet ?
One more thing - how did u managed to get service from HTC ? Did u paid or its covered under warranty ? As I already mentioned I am in exact same condition as u are and would like to have HTC take a look at this too
Waiting for your reply mate.. Pl do asap.

HELP!! GS4 Factory Unlock Problem!!!

So back in febuary I went from ATT to T-Mobile. With a galaxy s4 ATT provided me an unlock pin popped in my tmobile sim and it was unlocked. Later I had to send in my phone because my camera was malfunctioning.. I asked the rep before sending in my device if I will lose my unlock.. They said no. They repaired the phone.. Replaced the camera and PBA (motherboard) because it was also power cycling. So when I got the phone back I popped in my T-Mobile Sim and it was asking me to enter in the unlock pin.. Luckily I had the same unlock pin from febuary I entered that in and nothing happened I tried it again nothing. so I called Samsung and they said I need to call att and request a new unlock.. Called att requested a new unlock and they provided me with the same unlock pin like the first time. and they said only one unlock pin can be assigned to one IMEI number. called Samsung back and said they can't do anything which is B.S... just paid for this phone.. anyways now my phone is acting up again.. Running slow.. Some of the apps show "unavailable" or not responding. I went to the service menu by doing the *#0011# to try doing an unlock another way but it won't work for me.. one thing I caught was the IMEI CERTI: NA.. Idk if tht has something to do with it? any one have any tips? Or that can help?
Is there any way to confirm that the IMEI is the same? It's possible they might have had to swap out the motherboard if it was easier. Check to see if all the #s match between the sticker behind the battery, in the Settings, and when you dial *#06# then see if that's what ATT has on record.
es0tericcha0s said:
Is there any way to confirm that the IMEI is the same? It's possible they might have had to swap out the motherboard if it was easier. Check to see if all the #s match between the sticker behind the battery, in the Settings, and when you dial *#06# then see if that's what ATT has on record.
Click to expand...
Click to collapse
Thanks for your reply... I triple checked the IMEI #'s and they are exactly the same.. behind the battery.. settings and dialing all the same exact IMEI prior to sending in the UNIT for repair.. what strikes me the most is trying to do the unlock by going into the service mode and it says IMEI CERTI: NA
mo_k23 said:
Thanks for your reply... I triple checked the IMEI #'s and they are exactly the same.. behind the battery.. settings and dialing all the same exact IMEI prior to sending in the UNIT for repair.. what strikes me the most is trying to do the unlock by going into the service mode and it says IMEI CERTI: NA
Click to expand...
Click to collapse
Hmm. I wondering if they didn't swap the motherboard and write your IMEI to it, but for some reason it didn't transfer the whole EFS (not just the folder, but the stuff in the modem too) contents which include the IMEI Certificate. If that didn't transfer over or have the right permissions then that could explain it... Haven't had to deal with an issue like that though, so can't really say.
You're probably better served maybe asking some questions @ forum.gsmhosting.com as they deal with issues like this more often than most people on XDA. Either way, you're in for a tough fix if that is what happened because not many people know much about this since it is a fairly rare issue.
es0tericcha0s said:
Hmm. I wondering if they didn't swap the motherboard and write your IMEI to it, but for some reason it didn't transfer the whole EFS (not just the folder, but the stuff in the modem too) contents which include the IMEI Certificate. If that didn't transfer over or have the right permissions then that could explain it... Haven't had to deal with an issue like that though, so can't really say.
You're probably better served maybe asking some questions @ forum.gsmhosting.com as they deal with issues like this more often than most people on XDA. Either way, you're in for a tough fix if that is what happened because not many people know much about this since it is a fairly rare issue.
Click to expand...
Click to collapse
I was wondering that too.. I mean could that be the problem that the IMEI CERTI says : NA? I actually sent my phone back again today.. i wrote a letter along with it explaining my whole situation actually attached a picture of that service mode so they know. I also posted onto gsmhosting.

[Q] Samsung S3 mini cannot read simcard after suspected virus download

Hi guys
Hope someone can help! After ignoring advice from the Antivirus I picked up it appears a virus, my Samsung S3 mini does not read simcards anymore. The Antivirus told me my IMSI number has been changed, giving me the new and old ones. A motherboard replacement and a firmware upgrade did not solve the problem. I hope my phone is still fixable! Thanking you in advance for your help....
Certainly did not get a virus. Especially one that would persist across a motherboard swap. Which, I am a bit confused on... So you did a motherboard swap and have the same exact issue? That could only happen if they swapped the SIM card reader from the old board to the new and that is the faulty part. Other than that, check to see if your IMEI is correct or still there. If the EFS partition gets messed up, it can cause issues like this...but not across motherboard swaps either.
So either someone told you they swapped motherboards and lied to you, or they swapped a bad part over along with it.
thank you
es0tericcha0s said:
Certainly did not get a virus. Especially one that would persist across a motherboard swap. Which, I am a bit confused on... So you did a motherboard swap and have the same exact issue? That could only happen if they swapped the SIM card reader from the old board to the new and that is the faulty part. Other than that, check to see if your IMEI is correct or still there. If the EFS partition gets messed up, it can cause issues like this...but not across motherboard swaps either.
So either someone told you they swapped motherboards and lied to you, or they swapped a bad part over along with it.
Click to expand...
Click to collapse
The repairshop said they changed the motherboard, so i don't suspect them of lying....and i did the firmware upgrade....
charles101 said:
The repairshop said they changed the motherboard, so i don't suspect them of lying....and i did the firmware upgrade....
Click to expand...
Click to collapse
Well check the IMEI from behind the battery and in the phone, see if they match. You didn't answer whether or not the IMEI was still there either. And if they actually did change the motherboard, that would be why you would have gotten the message the 2nd time around, if the app had saved your info from before and you restored it. Why are we trusting this anti-virus app anyway? They are known to point out stuff that isn't there or relevant. If they don't report anything, people think there's no reason to install them...
Also, did the repair shop charge you for the motherboard swap and gave you back the phone not working still with the same issue? Something just seems really off about this. I do repairs for a living and couldn't imagine that going down in that manner at my shop.
hi
es0tericcha0s said:
Well check the IMEI from behind the battery and in the phone, see if they match. You didn't answer whether or not the IMEI was still there either. And if they actually did change the motherboard, that would be why you would have gotten the message the 2nd time around, if the app had saved your info from before and you restored it. Why are we trusting this anti-virus app anyway? They are known to point out stuff that isn't there or relevant. If they don't report anything, people think there's no reason to install them...
Also, did the repair shop charge you for the motherboard swap and gave you back the phone not working still with the same issue? Something just seems really off about this. I do repairs for a living and couldn't imagine that going down in that manner at my shop.
Click to expand...
Click to collapse
Hi Es0
I did not enquire too much at the repair shop, they just told me that a motherboard swop did not fix the fault and i accepted it at the time. The IMEI number matches except the slashes in the number at the back of the battery don't appear in the IMEI number displayed on the screen. The repairshop charged me not a cent and the phone came back same as i took it in...
charles101 said:
Hi Es0
I did not enquire too much at the repair shop, they just told me that a motherboard swop did not fix the fault and i accepted it at the time. The IMEI number matches except the slashes in the number at the back of the battery don't appear in the IMEI number displayed on the screen. The repairshop charged me not a cent and the phone came back same as i took it in...
Click to expand...
Click to collapse
Ah ok. They just swapped yours back in afterwards it would seems. But there's no way that the other motherboard would do the same thing unless it was broken in the same way and/or they were using the same SIM card reader, which of course, wouldn't make any sense and would defeat half the purpose of swapping it in the first place. I think you need a second opinion from another shop.
You've tested it with other cards as well?
Put your card in another phone to make sure that is still functioning properly?
When you look in the Settings / About Phone / Status - Does it show the phone # and ICCID #?
Do you get a 0 with a / through it at the top for the signal?
Hi Es0
es0tericcha0s said:
Ah ok. They just swapped yours back in afterwards it would seems. But there's no way that the other motherboard would do the same thing unless it was broken in the same way and/or they were using the same SIM card reader, which of course, wouldn't make any sense and would defeat half the purpose of swapping it in the first place. I think you need a second opinion from another shop.
You've tested it with other cards as well?
Put your card in another phone to make sure that is still functioning properly?
When you look in the Settings / About Phone / Status - Does it show the phone # and ICCID #?
Do you get a 0 with a / through it at the top for the signal?
Click to expand...
Click to collapse
The card works fine in a Samsung Pocket at the moment. By # do you mean number ( sorry i am not up with the jargon...) ? Card in the Pocket now and by "my phone number" says "unknown". I don't see any reference to ICCID on either phone! And am not sure where to look for the 0 with a / through it !! Sorry if i am trying your patience here....
charles101 said:
The card works fine in a Samsung Pocket at the moment. By # do you mean number ( sorry i am not up with the jargon...) ? Card in the Pocket now and by "my phone number" says "unknown". I don't see any reference to ICCID on either phone! And am not sure where to look for the 0 with a / through it !! Sorry if i am trying your patience here....
Click to expand...
Click to collapse
I mean your telephone number. If the card reader was not working at all, it would not be able to pick up your # off the card to display in the Settings / About Phone / Status part. But it is weird that the card in your other phone reads unknown. Have you tried another SIM in the phone in question? It could just be that the SIM card is being weird. I've seen them work on some phones and not others. The 0 with / would be in the Status Bar for the signal bars - next to the battery icon, etc.
Have you modded the phone at all?
Hi Es0
es0tericcha0s said:
I mean your telephone number. If the card reader was not working at all, it would not be able to pick up your # off the card to display in the Settings / About Phone / Status part. But it is weird that the card in your other phone reads unknown. Have you tried another SIM in the phone in question? It could just be that the SIM card is being weird. I've seen them work on some phones and not others. The 0 with / would be in the Status Bar for the signal bars - next to the battery icon, etc.
Have you modded the phone at all?
Click to expand...
Click to collapse
Ok here goes....at first i tried different simcards with the same network operator with no success, this morning (South Africa time) I rethought your advice about trying other simcards, this time from other network operators....VOILA!! All it was is that the phone got locked to the other network again!! Probably by the Anti-virus app.... well i never!!!! So there you have it ...!!
If you can advise me about unlocking my Samsung S3 mini (on Cell C in South Africa) I would be very grateful!
Thank you again for your excellent advice...! Very much appreciated
Regards
Charles
Glad you're on the right track. As far as unlocking, you can try the instructions here:
http://forum.xda-developers.com/showthread.php?t=2082626
Seems like with most Samsung unlocks like these, it is very dependent on the build version of the software and the cellular company. If you are on 4.1.2, and it is not working, see if you can find a 4.1.1 modem and try again. That works in many of the phones I have unlocked with this kind of method. If that doesn't work, you're going to need an unlock code. If you aren't sure where to get that, check out my site and send me a message.
hello again Es0
es0tericcha0s said:
Glad you're on the right track. As far as unlocking, you can try the instructions here:
http://forum.xda-developers.com/showthread.php?t=2082626
Seems like with most Samsung unlocks like these, it is very dependent on the build version of the software and the cellular company. If you are on 4.1.2, and it is not working, see if you can find a 4.1.1 modem and try again. That works in many of the phones I have unlocked with this kind of method. If that doesn't work, you're going to need an unlock code. If you aren't sure where to get that, check out my site and send me a message.
Click to expand...
Click to collapse
hmmmm I put the other network simcard in, made a test phone call... worked fine! so I thought its sorted now...now the fault is sort of on again. At ABOUT DEVICE and STATUS it shows the right network, but in the dropdown menu it says selected network unavailable.... can't make phonecalls but have access to internet via 3G...!! Can you still give me an opinion?
Charles

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