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My phone turned off today but it only happened once. I remember my original EVO used to turn off all the time.
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jesusballer91 said:
My phone turned off today but it only happened once. I remember my original EVO used to turn off all the time.
Sent from my PG86100 using XDA App
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No. take it back. Not once on my Evo4g stock and not once on my 3D. Just imagine how bad it will get when you start overclocking it...
...and if you don't start overclocking it, well, wtf? You wanna underclock it just to keep it from fruitloops?
Take it back.
jesusballer91 said:
My phone turned off today but it only happened once. I remember my original EVO used to turn off all the time.
Sent from my PG86100 using XDA App
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By turn off do you mean random reboot?
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Yea I looked up at the tv and when I looked down it had the green HTC logo with white background but I don't remember if it booted up fast or not
Sent from my PG86100 using XDA App
Mine straight up shut off once. I just chalked it up to being upside down in my pocket tho
My Samsung Moment did that all the time, but no thats not normal and Id say take it back. Neither my E4g or E3d has ever done that.
I got it from best buy so I'm going to take it back tomorrow but someone told its better to take it to sprint is this true?
Sent from my PG86100 using XDA App
Mine went back to Sprint today for a few strange issues, including random reboots. This was the first time I had exchanged a phone, it was quick and easy.
Sent from my PG86100 using XDA App
mine is doing that :O brand new. this was the problem i first had with my evog. so this sucks......... a lot
I should be able to take out back to either one i think. I hope they replaced it and not send out for repair
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jesusballer91 said:
My phone turned off today but it only happened once. I remember my original EVO used to turn off all the time.
Sent from my PG86100 using XDA App
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Click to collapse
Mine turns off all the time, You just have to hold the power button for a couple of seconds and it asks power off and you press it and off it goes
Matstarr said:
Mine turns off all the time, You just have to hold the power button for a couple of seconds and it asks power off and you press it and off it goes
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Click to collapse
funny? anti-joke?
Reboot? Yes.
I did a hard reset after 4 days of it happening and it didn't reset for a while then it started happening again randomly. Like I could have the phone charging while not using it then a reset. It even happened to me while I was actually talking on the phone. I dunno why it's happening. It has to be the software coming in conflict with some app. I mean it's not a root or bypass method out that would cause damage to the OS. Maybe I should contact Sprint tomorrow about it.
Well, I called Sprint after I got another random reboot this afternoon. The rep connected me to order support and they're sending me a new replacement with a return kit to send this one back. So if you're having this problem, contact Sprint ASAP.
Mention to them that you did a hard reset to avoid going to a Sprint store. They won't replace it at the store if you purchased it online.
I just went to best buy and they replaced mine so I'm happy
Sent from my PG86100 using XDA App
Sort of on the same line, seems like sometimes a brief power button tap will bring up the shutdown menu, instead of putting the phone to sleep recently. Been watching it debating about returning it for a different phone. That happening to anyone else too?
weidnerj said:
Sort of on the same line, seems like sometimes a brief power button tap will bring up the shutdown menu, instead of putting the phone to sleep recently. Been watching it debating about returning it for a different phone. That happening to anyone else too?
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Click to collapse
No but I would definitely return it and get another one that doesn't do that
Sent from my PG86100 using XDA App
This happened to me with my first phone. Random reboots, like 15 the first night I had the phone. Took it right back to the sprint store and swapped it out. New phone not one single random reboot.
Ok, I've had the replacement for 3 days now and I just got my first random reboot. I wasn't using it at the time. Just charging.
jesusballer91 said:
Yea I looked up at the tv and when I looked down it had the green HTC logo with white background but I don't remember if it booted up fast or not
Sent from my PG86100 using XDA App
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that may have just been sense restarting.
Any idea why all the sudden the galaxy note will randomly shut off completly and I have to use the power button to power it back on, sometimes it will sit there and viberate and I have to pull the battery. Its running stock ics. And YES ITS THE att note. I'm sending this with my international note
Sent from my GT-N7000 using xda premium
They pushed official ics to att note??? If not then its not stock ics :s
Sent from my SGH-I717D using Tapatalk
hyelton said:
Any idea why all the sudden the galaxy note will randomly shut off completly and I have to use the power button to power it back on, sometimes it will sit there and viberate and I have to pull the battery. Its running stock ics. And YES ITS THE att note. I'm sending this with my international note
Sent from my GT-N7000 using xda premium
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I've been getting the problem a few days ago. It will randomly turn back on however it seems to not want to turn on. Using my backup phone atm...
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djxcee said:
I've been getting the problem a few days ago. It will randomly turn back on however it seems to not want to turn on. Using my backup phone atm...
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Click to collapse
Try a reset or reflash the rom your using. Ice hasn't been released yet officially for the note so you must be on one of the leaks. Try reflashing
Sent from my SAMSUNG-SGH-I717 using xda premium
nthknd said:
Try a reset or reflash the rom your using. Ice hasn't been released yet officially for the note so you must be on one of the leaks. Try reflashing
Sent from my SAMSUNG-SGH-I717 using xda premium
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Problem is the phone automatically turns off in 10 secs every time even in download mode. I'll keep trying hopefully it will stick. Thanks for the tip though.
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djxcee said:
Problem is the phone automatically turns off in 10 secs every time even in download mode. I'll keep trying hopefully it will stick. Thanks for the tip though.
Sent from my MB865 using xda premi
Wow that's a new one in me. I thought read someplace that certain roms react this way if the battery get to low and you have to go into cwm and do a cache wipe I think. Sorry that all I got .
Sent from my SAMSUNG-SGH-I717 using xda premium
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If phone is turning off in download mode I doubt it is the ROM installed. Have you tried swapping batteries?
Also the issue seems to ONLY HAPPEN WHEN MOVING THE PHONE! SO I dont think Its a doftware issue. I tried changing battries same issue. It stayed on all NIGHT last night. Then when I go to touch it this morning it restarts.
Sent from my GT-N7000 using xda premium
also ment to add the power button is acting weird like presses ive never made
hyelton said:
Also the issue seems to ONLY HAPPEN WHEN MOVING THE PHONE! SO I dont think Its a doftware issue. I tried changing battries same issue. It stayed on all NIGHT last night. Then when I go to touch it this morning it restarts.
Sent from my GT-N7000 using xda premium
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How about if you leave the charger plugged in? Hopefully you can get the opportunity to get it restored to stock and have it exchanged under warranty.
Edit: stuck power button maybe?
Agoattamer said:
How about if you leave the charger plugged in? Hopefully you can get the opportunity to get it restored to stock and have it exchanged under warranty.
Edit: stuck power button maybe?
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Click to collapse
It does it with charger too. But ONLY really does it while moving it
I CANT get it to even turn on now, It will viberate and show samsung and then shut off
I can get it into download mode for a sec and it will flash and turn off
The power button got mashed a little too hard.
If its store bought, its a warranty issue.
If its Craigslist or ebay you have to pull the whole thing apart and reseat the silver button in the case correctly and reassemble.
I've come across a few phones that have this defect.
Hey Ranger, notice you spend a lot of time in what I call the "trenches" in the Q&A and Gen sections providing assistance and guidance. Where I like to hang out and since I have the Note now...and still providing to the Infuse 4G community...
You seem to be a resourceful individual, sir.
Thanks Ranger!
I was just checking out your Bio -- impressive.
rangercaptain said:
I was just checking out your Bio -- impressive.
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Click to collapse
my wat?!?!
naa don't be sir...not worth the checking or impressiveness....
i just make lots and will continue to make them...mistakes...LOL
Thank you sir.
btw you impress me with your assistance in the threads, sir :good:
Maybe one of your cables inside is loose and disconnects when you move it? I would either take your phone apart yourself or take it to a shop to get it checked.
Sent from my GT-I9100 using xda app-developers app
It was bought over the phone in march, Im gonna call warrenty and deal with them tommrow, Cause last year when I had to call them the phone I had at the time would not turn on and they were telling me I needed to reset it lol
Lorenzinoo said:
Maybe one of your cables inside is loose and disconnects when you move it? I would either take your phone apart yourself or take it to a shop to get it checked.
Sent from my GT-I9100 using xda app-developers app
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but if the warranty is valid...I would not do this...well maybe I would, yea I prob would...LOL
but use the warranty road....
bigjoe2675 said:
but if the warranty is valid...I would not do this...well maybe I would, yea I prob would...LOL
but use the warranty road....
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Click to collapse
Yea, Im gonna go the warranty route. But Im afraid cause it has ICS on it, But I can keep it in download mode long enough to odin back to stock
hyelton said:
Yea, Im gonna go the warranty route. But Im afraid cause it has ICS on it, But I can keep it in download mode long enough to odin back to stock
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Click to collapse
ok if you can keep it long enough to odin have you tried that...and kill all, see if still restarting and vib...or if it keeps vibrating put it in your pocket...LOL
kidding there...
but yes I would odin and if you can do the count...
Anyone else having instances where their phone starts doing stuff by itself when the screen is on? I use the SHOW TOUCHES option in developer options and it shows the screen registering multiple touches all over the screen when I'm not touching it. Started happening recently, which is odd because nothing has changed. Phone is stock.
Do you have a case on the phone? Might be dirt, debris, or moisture between the case and the screen. Remove case, clean the case edges and edge of the screen.
Sent from my HTC One X using xda app-developers app
It happens both with and without the case.
Sent from my EVO using xda app-developers app
neoshi said:
It happens both with and without the case.
Sent from my EVO using xda app-developers app
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Your phone is possessed.
Did you try flashing different rom?
Sent from my lair.
Sounds similar to the issue some people were having with the E4GT. I know my wife's previous phone (E4GT) had issues with the menu opening on its own and it didn't matter whether or not she had a case on it. First I've heard of this issue on the EVO LTE.
Sent using my HTC EVO 4G and a magic wand
volk9029 said:
Your phone is possessed.
Did you try flashing different rom?
Sent from my lair.
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Click to collapse
Seriously. It's really annoying though. Stock so no root for flash. Don't want to root yet.
Sent from my EVO using xda app-developers app
neoshi said:
Seriously. It's really annoying though. Stock so no root for flash. Don't want to root yet.
Sent from my EVO using xda app-developers app
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How long you had this phone for? Is it new?
Release phone.
Sent from my EVO using xda app-developers app
Do you have a screen protector on it? Moisture/debris could be trapped underneath.
Or
Bad digitizer/loose cable. Have you dropped it?
Sent from my HTC One X using xda app-developers app
Negative to all counts. Guess I should claim this one. Sigh.
Sent from my EVO using xda app-developers app
neoshi said:
Negative to all counts. Guess I should claim this one. Sigh.
Sent from my EVO using xda app-developers app
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Usually that means the digitizer is going bad (assuming there is no liquid damage inside your phone).I would try a hard reset first and if that doesn't work take it to a S&R center.
If you take it to a Sprint Service and Repair center and you are paying for ESRP or TEP on your monthly bill, then they will replace the display or your phone for free. If you're not paying for ESRP or TEP, a corporate store will charge you $35 to fix or replace it, a third party store will usually charge you $35 plus the price of the part.
ItsTommyGun said:
Usually that means the digitizer is going bad (assuming there is no liquid damage inside your phone).I would try a hard reset first and if that doesn't work take it to a S&R center.
If you take it to a Sprint Service and Repair center and you are paying for ESRP or TEP on your monthly bill, then they will replace the display or your phone for free. If you're not paying for ESRP or TEP, a corporate store will charge you $35 to fix or replace it, a third party store will usually charge you $35 plus the price of the part.
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Click to collapse
Are the Spring Service centers replacing digitizers now? I thought I read somewhere that they weren't. I sure hope they are now.
Sent from my EVO LTE using xda app
From what I've read, your symptom of phantom screen presses may be a sign of some form of malware on your phone. I would suggest taking a close look at the apps running. I'm not sure however what tools would be useful to discover the culprit. A factory reset would, obviously, clear the problem item. Good luck!
Wow theres quite a bit of respsonses... Nonetheless, I am almost certain that you are having a kernel issue. Which then translates to a voltage/ground issue.
As some people stated, the OG Evo did have some problems with voltages. IE, on my Evo OG, I would sometimes not be able to pull down the menu (happened to ALOT of people not just me), and i decided to run a wire from the battery terminal (on the ground). After doing this, i had an exposed wire hanging out. Now the problem would still persist, i couldnt bring down the menu. However, if i TOUCHED the wire, my menu bar would work just fine. Once I stopped touching the wire (ungrounded) the menu bar would not work.
A little while after that, there was a kernel with tweaked voltages. I flashed this kernel, and my menu bar ALWAYS worked fine (without the wire trick)... Pretty sure it was one of Chad.Goodman's kernels.
Needless to say, a little while after, HTC released an update with an updated kernel, and no one ever had that problem again.
Take my advice, root your phone (it is much safer, secure, and private to have a rooted phone than not, but I won't get into the specifics here). After having rooted it, flash the AwesomeSauce 2.3 kernel (its over at themikmik forums). You won't need to S-OFF you can just use the S-ON installer. I would recommend using the lowest overclockable ( 1.7ghz)
If, after this, your phone still has the problem, your phone is defective. In which case, you can RUU it, and it will be back to stock. Either way, Sprint does not care about you being rooted. The only thing they CAN do is tell you that rooting your phone is not recommended, and they will flash your phone back to stock. So you do not have to worry about rooting.
Thanks. I'm familiar with rooting. Just dislike dealing with bugs and/or missing stuff now that im too busy to keep track of them. To me, this looks like a hardware issue (like someone mentioned with the ground). Going to hard reset this weekend and monitor. I can't find a good way to reproduce it at will for tep replacement yet.
Sent from my EVO using xda app-developers app
Ok, I'm pretty sure this is a hardware failure, given that now the touchscreen doesn't work in the middle either. FUN!
Hello,
If anyone can save me a couple hundred bucks that I dont have, I would appreciate it.
Im running an S-OFF Unlocked DNA with
This rom - http://forum.xda-dev...d.php?t=2141129
and this kernel - http://forum.xda-dev...d.php?t=2021714
I've been running it without issues for two weeks. Today it just wouldnt turn on. It doesnt accept a charge. Ive gotten the white HTC screen to come on for a second a couple times, and I've gotten it to boot up fully once. But after the screen timed out, it wouldn't come on again.
Any help would be appreciated. Dont have money to buy another phone.
I've tried searching. Most people that have boot issues can at least get to a bootloader or recovery screen. I cannot.
Have you tried letting it charge for a long while? I've heard it takes some times up to fifteen minutes for the charging led to even lit.
Sent from my HTC6435LVW using xda premium
motumbo said:
Have you tried letting it charge for a long while? I've heard it takes some times up to fifteen minutes for the charging led to even lit.
Sent from my HTC6435LVW using xda premium
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Yea, its been on charger for a couple hours now. It had a good charge when it stopped working also. When I first put it on the charger, the orange light came on. But its gone now.
kkeller87 said:
Yea, its been on charger for a couple hours now. It had a good charge when it stopped working also. When I first put it on the charger, the orange light came on. But its gone now.
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Click to collapse
Try a different charger, see if that helps
RLGL said:
Try a different charger, see if that helps
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Click to collapse
Tried OEM, car, and different USB to computer. No go
Sent from my DROIDX using xda app-developers app
Open up the phone and try disconnecting the battery and reconnecting it if you feel comfortable doing that. I suggested that to a user having the same problem as you and that fixed it a couple of days ago.
Sent from my HTC6435LVW using xda premium
Jaggar345 said:
Open up the phone and try disconnecting the battery and reconnecting it if you feel comfortable doing that. I suggested that to a user having the same problem as you and that fixed it a couple of days ago.
Sent from my HTC6435LVW using xda premium
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hm. let me try that. I think i could manage it.
kkeller87 said:
hm. let me try that. I think i could manage it.
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Click to collapse
Let me know how it goes. I hope it works out.
Sent from my HTC6435LVW using xda premium
Jaggar345 said:
Let me know how it goes. I hope it works out.
Sent from my HTC6435LVW using xda premium
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well. I've got the back cover off. Watching some youtube videos to figure out where the battery connector is. Do you happen to know which it is?
kkeller87 said:
well. I've got the back cover off. Watching some youtube videos to figure out where the battery connector is. Do you happen to know which it is?
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Click to collapse
I personally have never opened up this phone so I wouldn't know. But this is a suggestion that worked for someone else and has also worked when my nexus 7 did a similar act. It wouldn't indicate it was charging and wouldn't turn on but disconnecting the battery and reconnecting it worked for me. I doubt it's something to do with software as you said your set up was working fine for 2 weeks. I'm pretty sure this should fix it for you.
Sent from my HTC6435LVW using xda premium
Jaggar345 said:
I personally have never opened up this phone so I wouldn't know. But this is a suggestion that worked for someone else and has also worked when my nexus 7 did a similar act. It wouldn't indicate it was charging and wouldn't turn on but disconnecting the battery and reconnecting it worked for me. I doubt it's something to do with software as you said your set up was working fine for 2 weeks. I'm pretty sure this should fix it for you.
Sent from my HTC6435LVW using xda premium
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Well, I got the battery disconnected and reconnected. Even though the battery sits under the motherboard, the battery has a thin connector that its accessible without removing anything else. It doesnt appear that my problem has been fixed. I guess I wont ever know, my screwdriver slipped off the screw and connected with a pin on the board and sparked. Pretty sure I just shorted the whole thing.
Claim insurance or warranty. It sounds like a hardware problem if that didn't fix it.
Sent from my HTC6435LVW using xda premium
Jaggar345 said:
Claim insurance or warranty. It sounds like a hardware problem if that didn't fix it.
Sent from my HTC6435LVW using xda premium
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I should mention it was jtagged. Not saying that was the root cause. But the inside of the phone is definitely different than a stock one. Mobiletechvideos.com put a different film on it than the one it came with. Any chance of warranty or insurance is out.
You can still try to claim it. Most of the time they aren't looking inside the phone. Though this really isn't your fault. It sounds like the hardware failed and that is why it wouldn't charge and boot. But we won't know now. I don't know how jtag works but it could have contributed to it.
Sent from my HTC6435LVW using xda premium
Jaggar345 said:
You can still try to claim it. Most of the time they aren't looking inside the phone. Though this really isn't your fault. It sounds like the hardware failed and that is why it wouldn't charge and boot. But we won't know now. I don't know how jtag works but it could have contributed to it.
Sent from my HTC6435LVW using xda premium
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I guess i could still try. Should they happen to figure it out, would they contact me before fixing, replacing, or charging me? I guess thats the part I'm worried about.
I believe they would probably just charge you. Not really sure how it works. I have never paid for insurance and I have never broken my phones.
Take a look at this.
http://www.droid-life.com/2011/06/1...ging-full-price-of-warranty-phones-if-rooted/
Sent from my HTC6435LVW using xda premium
Jaggar345 said:
I believe they would probably just charge you. Not really sure how it works. I have never paid for insurance and I have never broken my phones.
Take a look at this.
http://www.droid-life.com/2011/06/1...ging-full-price-of-warranty-phones-if-rooted/
Sent from my HTC6435LVW using xda premium
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Click to collapse
Thanks for the link
Also, IT WORKED! I tried turning it on this morning and it booted fine. I got into recovery and flashed rooted stock. Everything is normal again.
Jaggar345 said:
Open up the phone and try disconnecting the battery and reconnecting it if you feel comfortable doing that. I suggested that to a user having the same problem as you and that fixed it a couple of days ago.
Sent from my HTC6435LVW using xda premium
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Click to collapse
THANKS!
For anyone else reading this, its pretty easy to do.
That's great I'm glad your up and running.
Sent from my HTC6435LVW using xda premium
Jaggar345 said:
I believe they would probably just charge you. Not really sure how it works. I have never paid for insurance and I have never broken my phones.
Take a look at this.
http://www.droid-life.com/2011/06/1...ging-full-price-of-warranty-phones-if-rooted/
Sent from my HTC6435LVW using xda premium
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Click to collapse
Just to add my 2 cents,
I have sent back phones to verizon and asurion for issues and every phone except one was rooted and never had an issue. I even traded in my thunderboolt towards the dna when it came out (they offered me $72.00) and all i did was uninstall superuser/busybox & titanium backup right in front of the rep and my fiance then handed it right to the guy on the spot. He turned it on, made sure the touch screen worked & then said ok, you get full trade in price.
As for the other phones that I sent in, droid eris, incredible and 2 samsung, all with one issue or another, never once did they charge me or call or anything. Got the new phone next day, sent the old one in and thats it. I have never had an issue.
Now I know this may not have happened for every one but I think if you just send it in via mail and not have an instore rep look at it, you will never have an issue. I think if an in store rep sees an issue and realize its rooted, they may flag it in case it goes in for verizon replacement or asurion replacement but just a normal send in should not cause an issue.
Newbie here. Recently got the HTC One and started using it.
Everytime i take a picture with the flash or put the phone on loudspeaker, the phone will shut off itself and i have to manually power it back up. It also was doing this even when not in use.
I was wondering what can be causing this,
That's some sort of defect and you should get a warranty replacement
Sent from my HTC One using Tapatalk 4
Thanks man.
Just actually called in to HTC and they told me re install the rom and if that doesnt work they will do the ticket for warranty.
Why not use at&t?
Sent from my HTC One using Tapatalk 4
Yeah use att they'll send you a refurb one at no charge and it's fast and easy.
Sent from my HTC One using xda app-developers app
dcemtp1 said:
Yeah use att they'll send you a refurb one at no charge and it's fast and easy.
Sent from my HTC One using xda app-developers app
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even if i was not the original owner of the phone?
I heard good and bad stories from that particular situation, some say it's possible but it's hell. Give it a try and do not be specific, but it's based on when the phone was bought from them so it's pretty unlikely.
Sent from my HTC One using xda app-developers app
javishm said:
even if i was not the original owner of the phone?
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Click to collapse
I believe the warranty is on the phone and not the ownership. If your account is in good standing, they should warrant the phone. And yes it will be a refurbished one.
Sent from the "ONE" phone for me